PENRYN TOWN COUNCIL

Community Emergency Plan Penryn

1/1/2016

If you are in immediate danger call 999

This document is to be reviewed in January 2018 Community Emergency Plan 2016

Table of Contents

Activating the Community Emergency Plan ...... 3

First Steps in an emergency ...... 4

Key contacts ...... 5 + 6

Call tree ...... 7

Community Response Team – first meeting agenda ...... 8

Local hazards ...... 9

Key locations for use as safe places ...... 10

Skills within the community ...... 11

Resources within the community ...... 12

Community organisations ...... 13

Vulnerable groups within the community ...... 14

Distribution List ...... 15

Appendices ...... 16-22

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Community Emergency Plan 2016

ACTIVATING THE COMMUNITY EMERGENCY PLAN

Notification of an Emergency

Notification of an Emergency may come from various routes, from the emergency services, local authority and local media or from the community itself. It is important to ensure your group has a procedure in place to record details of any incident and activate its emergency plan.

Activation Triggers

The Plan can be activated by the Emergency Coordinator based on that person’s assessment of the situation. It is easier to stop the plan activation should events come under control sooner than expected than to not respond at all.

Sometimes full plan activation will not be required and the plan should also be seen as a resource to solve smaller issues within the community.

If details of an incident are received from a source other than the emergency services or local authority then those receiving the notification must contact the emergency services to ensure they are aware of the incident. This may require making a 999 call.

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Community Emergency Plan 2016

First Steps in an Emergency

Instructions Tick

1 CONTACT EMERGENCY SERVICES - DIAL 999 (UNLESS ALREADY ALERTED)

2 ENSURE YOU ARE IN NO IMMEDIATE DANGER

3 CONTACT THE COMMUNITY EMERGENCY GROUP AND MEET TO DISCUSS THE SITUATION

4 LIST (BELOW) AND IMPLEMENT ACTIONS OF MEETING

5 OPEN HALLS FOR REFUGE

6

7

8

9

10

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Community Emergency Plan 2016

KEY CONTACTS

EMERGENCY CONTACTS FIRE 999 POLICE 999 AMBULANCE 999 NHS Hotline 111 South West Ambulance Service 0845 6047 093 Devon & Cornwall Police 08452 777 444 Fire Rescue Service 0800 3581 999 RNLI 01326 210844

COMMUNICATION Radio Pirate FM 01209 314 314 Heart FM 01872 554 400 BBC Radio Cornwall 01872 222 222 Source FM 01326 219 020 Television

BBC Spotlight 01872 275421

Internet Facebook Login: [email protected] P/W: Clocktower Twitter Login: [email protected] P/W: clocktower Call chain See appendix

REPORT INCIDENT Floodline (Emergency flooding) 0845 9881 188 Environment Agency (Incident Hotline 24hrs) 0800 807 060 DEFRA (Veterinary Service) 03459 335 577 RSPCA (Animal Welfare) 01637 881 455 / 0300 1234 555 Cornwall Council General Enquiries (24hrs) 0300 1234 100 Highways 0300 1234 222 Cornwall Housing 0300 1234 161 Waste & Environment 0300 1234 141 Harbour Master 01326 373 352 Cormac (Penryn site – Andy Hoskin) 07968 892473

UTILITY COMPANIES Electricity Western Power 0800 6783 105 Western Power (Priority Services) 0845 724 0240

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Community Emergency Plan 2016

Gas National Grid Gas Smell 0800 111 999 Telecommunications BT 0800 800 151 / 0330 1234 151 ALFI Assisted Living Communication 01872 326 466 Water South West Water 03443 462020

COMMUNITY Schools Penryn College 01326 372 379 Penryn Junior School 01326 372 438 Penryn Community Infants 01326 373 290 Falmouth University (Penryn Campus) 01326 370 400 Councils Penryn Town Council 01326 373 086 Falmouth Town Council 01326 315 559 Elderly Age UK 01326 316 880

Hospitals & Doctors Penryn Surgery 01326 376 502 Falmouth Hospital Minor Injuries Unit 01326 430 000 Trescobeas Surgery 01326 315 615 Westover Surgery 01326 212 120 Falmouth Health Centre 01326 210 090

CCTV Footage Enquiries 01872 326424

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Community Emergency Plan 2016

CALL TREE

Town Clerk 01326 373086

AREA 3 AREA 4 AREA 5 AREA 2 AREA 1

1. 1. 1. 1. 1.

2. 2. 2. 2. 2.

3. 3. 3. 3. 3.

4. 4. 4. 4. 4.

5. 5. 5. 5. 5.

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Community Emergency Plan 2016

Community Response Team – First Meeting Agenda

Date:

Time:

Location:

Attendees:

1. What is the current situation?

USE INCIDENT IMPACT ASSESSMENT

Location of the emergency Is it near:  A school?  A vulnerable area?  A main access route?  Type of emergency:  Is there a threat to life?  Has electricity, gas or water been affected? Are there any vulnerable people involved?  Elderly  Families with children What resources do we need?  Food?  Off-road vehicles?  Blankets?  Shelter?

2. Establishing contact with the emergency services

3. How can we support the emergency services?

4. What actions can safely be taken?

5. Who is going to take the lead for the agreed actions?

6. Any other issues?

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Community Emergency Plan 2016

LOCAL HAZARDS

Hazard Location Risk Actions Impact Probability (1-10) (1-10) River & Runs from Treluswell through 7/10 7/10 Contact South West Flooding The Praze, under Commercial Water Road at Just Delights/ Open sluice gates (by Exchequer Quay (high tides), ‘Sweet Dreamzzz’ Shop) sluice gates Water works College Hill 2/10 2/10 Contact South West Argal Lake, College Reservoir, Water and South West South West Water Reserve Lakes Trust Road Traffic Penryn 999 Police/ Accident Fire/Ambulance Road blockage Penryn Contact Highways 999 Police/Fire/Ambulance Fire Timber framed buildings in 9/10 3/10 999 town centre Fire/Police/Ambulance Storm/ Bad Penryn 5/10 5/10 Use local radio stations weather for updates (Radio Cornwall, Pirate FM) Ensure people and property are safe Sewerage Old sewerage pipes in town 9/10 5/10 Contact South West disruption centre Water and Environment Agency Land slip Penryn 5/10 5/10 Contact Highways 999 Fire/Police/Ambulance Ensure people safe Gas Penryn 9/10 5/10 999 Fire/Police/Ambulance Electricity Penryn

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Community Emergency Plan 2016

KEY LOCATIONS IDENTIFIED WITH EMERGENCY SERVICES FOR USE AS PLACES OF SAFETY

Hall (Listed in order of Location Contact importance) 1. Stuart Stephen West Street, TR10 8EX Penryn Town Council Memorial Hall 01326 373086 (REFUGE) Caretaker Shirley Richards 01326 340107 Chris Jeffrey 07733 942185 2. Temperance Hall Lower Market Street, TR10 8BQ Penryn Town Council (MORTUARY) 01326 373086 Caretaker Shirley Richards 01326 340107 Chris Jeffrey 07733 942185 3. Town Hall & Town Higher Market Street, TR10 8LT Penryn Town Council Council Offices 01326 373086 (COMMAND CENTRE) Caretaker Shirley Richards 01326 340107 Chris Jeffrey 07733 942185 OTHER VENUES 1. Penryn Primary Treverbyn Rise, TR10 8RA 01326 372438 Academy 01326 373290

2. Falmouth & Penryn 20 Commercial Road, TR10 8AQ Gill Grant Sea Cadets 01326 373087 (COMMAND CENTRE) 01326 374969

3. Penryn Methodist Hall The Terrace, TR10 8RW Rose Webber (REFUGE) 01326 374416

4. St Gluvias Church Hall Calver Close, TR10 8SG Annie Jones 01326 375786

5. Penryn College Kernick Road, TR10 8PZ 01326 372379

6. Falmouth University Treliever Road, TR10 9FE 01326 370400 (Penryn Campus)

7. Highway Church The Old School, Church Road, TR10 David Ward 8DA 01326 378433 8. Penryn Football Club The Memorial Ground, Kernick Road, 01326 372239 Penryn, Cornwall TR10 8NT 9. Asda Superstore Jennings Rd, Penryn TR10 9LY 01326 378873

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Community Emergency Plan 2016

SKILLS WITHIN THE COMMUNITY

Name Profession/Skill Contact Number 24 hr contact number POLICE PCSO Chris Braddon PCSO 08456566409

MEDICAL/FIRST AID Alison Williams First Aider 01326 377224 01326 377224 Vicky Bennett Nurse 01326 372492 01326 372492

VETS Rosemullion Vetinary Practice 01326 313911 01326 313911 Vets for Pets Vetinary Practice 01326 373030 01326 373030

ELECTRICIANS Barry Philpott Electrician 07979 633180 07979 633180 Peter Wheeler Electrician 07974 693264 07974 693264

CLERGY David Ward Priest 01326 378433 01326 374406 Robbie Bowen Reverend 01326 378616 07906 318897

TREES Robbie Edgson Tree Surgeon and clearing 07789172577 07789172577

TRAFFIC MANAGEMENT Roy Wright Traffic Management 01326 212184 01326 212184 Terry Chapman Traffic Management 01326 374073 01326 374073

CARPENTERS Rich Mitchell Boat builder and carpenter 07875656688 07875656688

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Community Emergency Plan 2016

RESOURCES WITHIN THE COMMUNITY

Resource Available Address Contact Number 24 hr contact number ACCOMMODATION The Kings Arms 3 Broad Street, Penryn, 01326 372336 TR10 8JL The Bay View B&B Busvannah, Penryn, TR10 01326 377264 07877928375 Prospect House B&B 1 Commercial Road, Penryn 01326 373198 TR10 8AH REFRESHMENTS Pippins 57 The Terrace, Penryn 01326 373502 TR10 8EH

BOATS Sub/LT Richard Jorey 0783320894 0783320894

FARMERS/ 4X4’S John Langan 20 Bissom, Penryn TR10 9LH 07810 447227

Keven Green Treetops, Lower Treluswell, 01326 378548 07929105506 Penryn

GENERATORS John Langan 20 Bissom, Penryn TR10 9LH 07810 447227

Speedy Hire 1 Commercial Road, Penryn, 01326 373 673 Cornwall, TR10 8AG

SAND BAGS Penryn Jewsons 44 Kernick Road, Penryn 01326 373387

Penryn Travis Perkins Church Hill, Penryn 01326 373535 (Lighter weight gel filled flood sacks also available)

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Community Emergency Plan 2016

COMMUNITY ORGANISATIONS

Organisation Contact Number 24 hr contact Address number St Gluvias Church Annie Jones Picketts Yard, St Thomas 01 326 375 786 Street, Penryn Penryn Methodist Church Rose Webber 61 Saracen Way, Penryn 01326 374 416 Penryn WI Margaret Williams 28 Polwithen Road, Penryn 01326 373 314 Penryn Town Council Michelle Davey 07769228114 Ground Floor, Saracen House, 01326 373 086 Higher Market Street, TR10 Shirley Richards 8HU (Caretaker) 01326 01326 340107 340107 Penryn Rugby Club 01326 372239 The Memorial Ground, Kernick Road, Penryn TR10 8NT Penryn Athletic FC 01326 375182 Kernick Road, Penryn TR10 8QE St Gluvias Cricket Club 01326 374907 Kernick Road, Penryn, Cornwall, TR10 9DG Falmouth and Penryn Sea 01326 373087 Unit 20, Commercial Road, Cadets Penryn TR10 8AQ Olive Branch Liz 07407699180 St Gluvias Parish Hall, West Jane 07903073440 Street, Penryn TR10 8ER Penryn Fair Day Mary May Treluswell Vean, Treluswell, Committee 01326 377390 Penryn Glasney Greenspace Pip Carlton Barnes Glasney Place Regeneration Project 07769313706 Old Folks Beverly Hulme 26 Kernick Road, Penryn 01326 378548 TR10 8NT Penryn Federation Mary May Treluswell Vean, Treluswell 01326 377390 TR10 9AN

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Community Emergency Plan 2016

VULNERABLE GROUPS WITHIN THE COMMUNITY

Address Contact Residential and Care Homes & Elderly Cross Keys 17 Church Road, Penryn TR10 8DA 01326 379 79 Audiernne The Terrace, Penryn TR10 8AU 0300 123 8080 The White House 128 Dracaena Avenue, Falmouth 01326 318318 TR11 2ER Old Folks Club Stuart Stephen Memorial Hall Penryn Federation Stuart Stephen Memorial Hall

Children’s Groups ZedShed Jubilee Wharf, Penryn TR10 8FG 01326 374 960 Raze the Roof Kernick Road Industrial Estate 01326 377 481 Jumblies Day Nursery Jubilee Wharf, Penryn TR10 8FG 01326 376 587 Acorns Parent & Toddler Group Highway Community Centre TR10 8DA 01326 378 433

Schools Penryn College Kernick Road, Penryn TR10 8PZ 01326 372 379 Penryn Junior School Treverbyn Rise, TR10 8RA 01326 372 438 Penryn Community Infants Treverbyn Rise, TR10 8RA 01326 373 290 Falmouth University (Penryn Campus) Treliever Rd, TR10 9FE 01326 370 400

Youth Groups The Youth Space & Penryn Saturday Penryn Rugby Club, Memorial Ground, Vincent Bethermin Club Kernick Road TR10 8QE 01326 378 727 Victor Tullin 01326 373289 Penryn Rugby Club Youth Section Penryn Rugby Club, Memorial Ground, Jacqui Heazelton Kernick Road TR10 8QE 01326 212 399 Penryn & Falmouth Sea Cadets Unit 20, Commercial Road, TR10 8AQ 01326 373 087 Spectrum (Autism Trust) Sterling Court, Truro Hill TR10 8DB 01326 371 000 Penryn Athletic Football Club Kernick Road, Penryn, TR10 8QE 01326 375182

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Community Emergency Plan 2016

COMMUNITY EMERGENCY PLAN DISTRIBUTION LIST

Name Address Landline Mobile Coordinator 9 Tresooth Court 01326 374969 07779891430 Gill Grant Anchor Quay, Penryn Sub-Coordinator College House, Polsethow, 01326 375563 07825290565 Mayor Penryn Clerk Penryn Town Council 01326 373 086 07769228114 Michelle Davey Saracen House Higher Market Street, TR10 8HU Team Member Treluswell Vean, Treluswell, 01326 377390 07974108194 Mary May Penryn

Team Member 20 South View, Penryn 01326 373212 Martin Mullins Team Member 20 Bissom, Penryn 07810447227 John Langan Cornwall Council Localism Team Cornwall Council 07528 983265 Mark James Room 4S Treyew Road TR1 3AY Highways - Cornwall Council Penryn Depot 01326 377068 07968 892473 Andy Hoskin Kernick Ind. Estate Parkengue TR10 9EP Cornwall Fire Brigade Falmouth Community Fire Station 01326 212412 Trescobeas Road Falmouth TR11 2LQ Devon and Cornwall Police Falmouth Police PC Bob Jones Dracaena Avenue Falmouth TR11 2ES Cornwall Ambulance Service Abbey Court 01392 261500 01392 261500 Eagle Way Exeter Devon, EX2 7HY Environment Agency Sir John Moore House 03708506506 Victoria Square, Bodmin PL31 1EB Falmouth & Penryn Sea Cadets 20 Commercial Road 01326 373087 TR10 8AQ

Harbour Master Harbour Office, Town Quay 01326 373352 Mark Killingback Truro, TR1 2HJ

RNLI Falmouth Tinners Walk, Falmouth TR11 3XZ 01326 318375

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Community Emergency Plan 2016

FLOODING IN PENRYN

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Community Emergency Plan 2016

MAP OF KEY LOCATIONS

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Community Emergency Plan 2016

MAP OF PENRYN BOUNDARY

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Community Emergency Plan 2016

MAP OF PENRYN AREAS

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Community Emergency Plan 2016

Emergency Management – Emergency Buildings

Please enter details of the nominated building in the boxes provided below. It is very important that we have the postcode of the building itself and the contact telephone number(s) of the keyholders.

Location Information Name of Building: Stuart Stephen Memorial Hall West Street, Penryn, Cornwall Address of Building: Including full postcode (and grid reference if known – or provide map if possible) Postcode: TR10 8EX Grid ref (if known):SW 78443 34375 Telephone Number: 01326373086 (council offices) Fax Number: Is it accessible by car? Yes No Is it accessible by bus? Yes No No. of car parking spaces: Building Information Maximum Capacity: 80 seated Number of Rooms: 1 Are there any potential large hall sleeping areas? (if bedding is provided) Wheelchair Access: Yes No

Number of toilets: Male:1 Female:1 Unisex:0 Disabled:1

Bath / Shower-rooms: Yes No If Yes, how many?

Kitchen: Facilities:fridge, oven, kettle, sink Is the kitchen powered by: Gas Electric Water: Yes No Heating type:gas Keyholder Information Please provide details of 2 keyholders for this building: Keyholder 1 Keyholder 2 Name: Chris Jeffrey Name: Michelle Davey

Address: Address: (including (including postcode) postcode)

Telephone: Telephone: Mobile: Mobile: Email: Email: Page 20 of 23

Community Emergency Plan 2016

Emergency Management – Emergency Buildings

Please enter details of the nominated building in the boxes provided below. It is very important that we have the postcode of the building itself and the contact telephone number(s) of the keyholders.

Location Information Name of Building: Temperance Hall Lower Market Street, Penryn, Cornwall Address of Building: Including full postcode (and grid reference if known – or provide map if possible) Postcode: TR10 8BQ Grid ref (if known):SW 78269 34344 Telephone Number: 01326373086 (council offices) Fax Number: Is it accessible by car? Yes No Is it accessible by bus? Yes No No. of car parking spaces: Building Information Maximum Capacity: 200 (seated) 20 second room Number of Rooms: 2 Are there any potential large hall sleeping areas? (if bedding is provided) Wheelchair Access: Yes No

Number of toilets: Male:1 Female:1 Unisex:3 Disabled:1

Bath / Shower-rooms: Yes No If Yes, how many?

Kitchen: Facilities:fridge, oven, kettle, sink Is the kitchen powered by: Gas Electric Water: Yes No Heating type:gas Keyholder Information Please provide details of 2 keyholders for this building: Keyholder 1 Keyholder 2 Name: Chris Jeffrey Name: Michelle Davey

Address: Address: (including (including postcode) postcode)

Telephone: Telephone: Mobile: Mobile: Email: Email: Page 21 of 23

Community Emergency Plan 2016

Emergency Management – Emergency Buildings

Please enter details of the nominated building in the boxes provided below. It is very important that we have the postcode of the building itself and the contact telephone number(s) of the keyholders.

Location Information Name of Building: Penryn Town Hall Higher Market Street, Penryn, Cornwall Address of Building: Including full postcode (and grid reference if known – or provide map if possible) Postcode: TR10 8LT Grid ref (if known):SW 78405 34364 Telephone Number: 01326373086 (council offices) Fax Number: Is it accessible by car? Yes No Is it accessible by bus? Yes No No. of car parking spaces: Building Information Maximum Capacity: 102 (first room 80 second room 22) Number of Rooms: 2 Are there any potential large hall sleeping areas? (if bedding is provided) Wheelchair Access: Yes No

Number of toilets: Male:1 Female:1 Unisex:1 Disabled:1

Bath / Shower-rooms: Yes No If Yes, how many?

Kitchen: Facilities:fridge, oven, kettle, sink Is the kitchen powered by: Gas Electric Water: Yes No Heating type:gas Keyholder Information Please provide details of 2 keyholders for this building: Keyholder 1 Keyholder 2 Name: Chris Jeffery Name: Michelle Davey

Address: Address: (including (including postcode) postcode)

Telephone: Telephone: Mobile: Mobile: Email: Email: Page 22 of 23

Community Emergency Plan 2016

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