Slide 1 Slide 2 Research Methods and Key Takeaways To better understand consumers’ opinions of visiting Washington County and when it might be safe to patronize shops, museums and other attractions, an online survey of 1,219 consumers was conducted from May 13, 2020 through May 20, 2020. Two lists were used to gather feedback, including one maintained by Washington County Tourism Promotion Agency (WTC) representing individuals who had expressed an interest in tourism and one by CorCom, Inc., (SWPA research panel). For purposes of this report, the results are presented by total respondents and those living within 20- miles of the center of Washington County and those living farther than 20-miles. Consumers are divided on how long it will take for Washington County tourism to return, but many think it is safe to restart biking/hiking now. • Most think their region was affected by COVID-19 about the same or less than other regions in the U.S. • Consumers are divided on how long it will take for COVID-19 to subside in Washington County. Almost half (46%) think it will subside by the end of June. • Consumers have mixed feelings about the risks of being exposed to COVID-19. One-third are worried (34%), while one-third are neutral (34%) and one-third are not too worried (32%). • Three-fourths (72%) say their business travel plans have/will change because of COVID-19. • Concerns about COVID-19 are driving decisions to reduce travel plans more so than concerns about the economy. • Formal statements from the CDC, federal health experts and state health experts are most important indicators it is safe to travel. • Consumers think it is safe to start biking/hiking and playing golf, but all other activities will not be safe until June/July.
2 Slide 3 Consumers are more likely to visit outdoor activities and shops before other attractions, unless they are held later in the summer/fall. • Two-in-five have traveled to Washington County for vacation/ tourism/personal interest (43%) and to visit family/friends (41%). • While two-thirds are aware that Washington County has experienced a very low number of COVID-19 cases, one- third are not. Those living closest to Washington County are more aware of the low number of cases (91%) than are those living further away (60%). • The number of consumers willing to visit an attraction depends upon the type of attraction and when it is scheduled. o Half or more are likely to visit a park (75%), hike/walk (74%), go on a farm tour (63%) or boat/fish (48%). o Two-thirds (69%) say they are likely visit Tanger Outlet Center. Half (52%) are planning to visit small towns and do antique shopping, while 37% expect to attend the Washington Crown Center. Those living within 20- miles are much more likely to spend time shopping. o Two-in-five are planning to visit a winery (43%), distillery (40%) or brewery (40%). o Some are planning to visit museums. o One-third or less are planning to visit casinos or music venues. o The later the festival, the more consumers say they are planning to attend. • Two-thirds (65%) are interested in weekend getaway travel packages. • Two-thirds (64%) say a safety certification would positively influence them to patronize businesses. • Most get their information about travel through friends/family (75%) and websites they search (74%).
3 Slide 4
Consumers are divided on how long it will take for Washington County tourism to return, but many think it is safe to restart biking/hiking now. Slide 5 Most think their region was affected by COVID-19 about the same or less than other regions in the U.S., excluding New York and California.
• Half (53%) think they experienced about the same level of COVID-19 as other regions, while 38% think they had less. • Those living within 20 miles of Washington, PA are more likely to think their region hit less than other regions (51%) compared to those living further away (33%).
Q. Compared to other parts of the United States, how hard was your region hit by the COVID-19 pandemic?
100%
80%
57% 60% 51% 53% 38% 42% 40% 33%
20% 6% 3% 7% 3% 4% 3% 0% Less than most About the same as About the same as Unsure other regions other U.S. regions, the worst U.S. regions, except for NY and CA including NY and CA
5 Slide 6 Consumers are divided on how long it will take for COVID-19 to subside in Washington County.
• One-in-five (22%) think it already has, with one-third (31%) of those living within 20 miles agreeing. • Almost half (46%) think it will subside by the end of June.
Q. When do you believe the COVID-19 pandemic will start to subside in Washington County, PA?
6+ months 8.0 100%
7.0 80% 6.0 60% 5.0
4.0 4.1 4.0 3.7 40% 31% 3.0 22% 18% 18% 16% 16% 15% 16%
20% 12% 12% 11% 11% 11% 10%
10% 9%
9% 8% 8% 2.0 7% 8% 4% 3%
3% 4% 3% 2% Already has 1.0 0% Average Already has <1 week 1-2 weeks 3-4 weeks 1-2 months 3-4 months 5-6 months 6+ months Unsure (1) (2) (3) (4) (5) (6) (7) (8)
6 Slide 7 Consumers have mixed feelings about the risks of being exposed to COVID-19.
• One-third are worried (34%), while one-third are neutral (34%) and one-third are not too worried (32%). • Results are fairly consistent, regardless of how far away they live from Washington County.
Q. Overall, how worried are you about being exposed to COVID-19 when you go out?
Very 5.0 100% worried
80% 4.0
3.0 3.1 60% 3.0 2.9
40% 34% 35% 30% 22% 22%
21% 21% 2.0 20% 19% 16%
20% 14% 13% 12% 12% 10%
Not at all 1.0 0% worried Average 5 - Very worried 4 3 2 1 - Not at all worried
7 Slide 8 Three-fourths (72%) say their business travel plans have/will change because of COVID-19.
• Of those who have changed travel plans, 59% have canceled them completely and 47% have reduced them. • Fewer have selected drivable destinations instead of flying (16%) or changed from international to domestic (7%).
Q. During the next 6 months, have/will your travel plans for Q. How have your travel plans changed? Click all that apply. business, vacation or both change because of COVID-19?
100%
80% 72% 74% 70% 60% 59% 59% 60% 48%
47% 47%
40% 30%
28% 26% 16% 20% 16% 16% 11%
10% 9% 7% 7% 5%
0% Yes, travel plans No Canceled Reduced Changed to Changed from Other impacted completely travel plans driveable destination international instead of fly to domestic
8 Slide 9 Concerns about COVID-19 are driving decisions to reduce travel plans more so than concerns about the economy or travel cost.
• Two-thirds (66%) say that COVID-19 has influenced their travel decisions during the next six months, while 40% are concerned about the economy/unemployment and 19% transportation costs.
How much have these factors influenced your decision to travel in the next 6 months?
53% 13% 14% 9% 10% Coronavirus/COVID-19 55% 13% 15% 9% 9% 50% 15% 14% 10% 11%
23% 17% 20% 17% 23% Concerns about economy/unemployment 24% 16% 19% 16% 25% 22% 17% 21% 17% 23%
8% 11% 27% 18% 36% Transportation costs 9% 11% 28% 16% 36% 7% 10% 26% 22% 36%
0% 20% 40% 60% 80% 100%
9 Slide 10 Formal statements from the CDC, federal health experts and state health experts are most important indicators it is safe to travel.
• Relaxing social distancing rules (4.0, with “1” being most important), state government advice (4.1), federal government advice (4.5), White House advice (5.1), travel deals/offers (5.7) and major attractions reopening (5.8) are seen as less persuasive.
Q. Which of these are most important to you that it is safe to begin planning domestic U.S. travel? Please rank in order of importance, where 1=most important.
Least 8.0 important 7.0 5.8 5.7
5.7 5.8 6.0 5.7 5.7
5.1 5.1 4.9
5.0 4.5
4.4 4.5 4.1 4.3 4.0 4.0
4.0 3.9 3.8 4.0 3.8 3.8 3.3
3.1 3.1 3.0
2.0
Most 1.0 important Official advice Official advice from Social distancing Official advice from Federal govt. Advice from Deals/offers from Major national from CDC/other state health dept. rules are relaxed in state govt. that advice that it's White House tourism industry attractions are federal govt. that you can travel your state and you can travel safe to travel Coronavirus promoting travel in reopening health experts within state surrounding within state domestically Task Force next 1-2 months (i.e., Disney)
10 Slide 11 Consumers think it is safe to start biking/hiking and playing golf, but all other activities will not be safe until June/July. • Based on consumers’ ratings of safety, the reopening order should be: • June/July: Outlet malls, breweries/distilleries/wineries, indoor shopping malls, restaurants/bars, outdoor festivals/events and museums. • August/September: Outdoor music venues, movie theaters and indoor performances. • Overall, those living within 20 miles of Washington, PA are more likely to say they would feel comfortable returning sooner than those living further than 20 miles away. Q. When would you feel comfortable to begin returning to___? 6+ mos. 8.0
5-6 mos. 7.0 6.2
6.1 6.1
6.0 6.0 5.8 6.0 5.6 5.8 3-4 mos. 5.5 5.4 5.3
5.2 5.3 5.3 5.2 5.1 5.1 5.1 5.0 5.0 5.0 4.8 4.8 4.7 1-2 mos. 5.0 4.5 4.7 4.0 3-4 wks. 4.0
1-2 wks. 3.0 2.6 2.7 2.3
1.9 2.0 <1 wk. 2.0 1.8
Now 1.0 Biking/ Golf Outlet Breweries, Indoor Restaurants/ Outdoor Museums Outdoor Movie Indoor hiking courses malls distilleries shopping bars festivals/ music theaters performances and wineries malls events venues (concerts, theater)
11 Slide 12
Consumers are more likely to visit outdoor activities and shops before other attractions, unless they are held later in the summer/fall. Slide 13 Two-in-five have traveled to Washington County for vacation/ tourism/personal interest (43%) and to visit family/friends (41%).
• 13% have traveled to Washington County for business. • 8% have stayed in a hotel for vacation/tourism/personal interest and 2% have stayed for business.
Q. In the past two years, have you visited Washington County, PA for any of the following reasons? Click all that apply.
100%
80% 62% 60% 60%
43% 46% 41% 37% 35%
40% 33%
19% 21%
17% 17% 14% 20% 13% 13% 12% 12% 10% 8% 9% 6% 2% 2% 2% 2% 1% 1% 0% Traveled for Visited family/ Live in Traveled for Work in Stayed in hotel Stayed in hotel Other Never been vacation, tourism, friends who business for vacation, for business other personal live in tourism, other interests personal interests
13 Slide 14 While two-thirds are aware that Washington County has experienced a very low number of COVID-19 cases, one-third are not.
• Those living closest to Washington County are more aware of the low number of cases (91%) than are those living further away (60%).
Q. Were you aware that Washington County, PA has experienced a very low number of COVID-19 cases based on population compared to most other counties?
100% 91%
80% 69% 60% 60% 40% 40% 31%
20% 9%
0% Yes, aware of lower number of No cases in Washington Co.
14 Slide 15 Half or more are likely to visit a park (75%), hike/walk (74%), go on a farm tour (63%) or boat/fish (48%). • Those living within 20-miles are much more likely to do these activities than are consumers living further away. • Fewer say they will come to Washington County for golfing (38%) or hunting/state game lands (20%).
Q. How likely would you be to visit Washington County, PA to participate in an activity, visit an attraction or attend an event this summer or fall?
100% 89% 87% 81% 80% 75% 74% 69% 69% 63% 56% 58% 0 60% 61% 48% 42% 33% 46% 64% 52% 44% 47% 38% 33% 38% 0 40% 24% 34% 40% 27% 0 29% 25% 34% 23% 20% 17% 20% 18% 33% 35% 31% 32% 21% 28% 28% 22% 31% 29% 14% 11% 19% 18% 19% 15% 13% 15% 0% 6% 6% 6% Visiting a park Hiking, walking or Farm tours/stores Boating/ Golfing Hunting on State (Mingo Creek Park, biking the Montour (Springhouse, Trax fishing Game lands Hillman State Park, Trail/Panhandle Trail Farm, etc.) etc.)
15 LIKELIHOOD TO VISIT FOR Slide 16 Two-thirds (69%) say they are likely visit Tanger Outlet Center.
• Half (52%) are planning to visit small towns and do antique shopping, while 37% expect to attend the Washington Crown Center. • Those living within 20-miles are much more likely to spend time shopping.
Q. How likely would you be to visit Washington County, PA to participate in an activity, visit an attraction or attend an event this summer or fall?
100% 81% 80% 69% 65% 65% 56% 60% 46% 52% 00 32% 26% 31% 46% 20% 37% 28% 0 40% 15% 29% 15% 9% 20% 37% 38% 34% 33% 35% 32% 28% 22% 20% 0% Tanger Outlet Small Towns and Washington Crown Center Antiques Shopping Center
16 LIKELIHOOD TO VISIT FOR Slide 17 Two-in-five are planning to visit a winery (43%), distillery (40%) or brewery (40%). • Those living within 20 miles are more likely to visit.
Q. How likely would you be to visit Washington County, PA to participate in an activity, visit an attraction or attend an event this summer or fall?
100%
80%
60% 53% 48% 49% 00 43% 40% 40% 39% 37% 36% 40% 28% 0 19% 23% 23% 14% 16% 13% 16% 13% 20% 25% 25% 24% 24% 25% 24% 24% 25% 23% 0% Wineries Distilleries Breweries (J&D Cellars Winery, (Liberty Pole (Rusty Gold, Four Points, Washington Winery, Arsenal and Red Pump) Washington Brewing, Cider House & Wine, Walnut Whitehorse Brewing, etc.) Ridge Winery, etc.)
17 LIKELIHOOD TO VISIT FOR Slide 18 Some are planning to visit museums.
• Two-in-five plan to visit the PA Trolley Museum (44%), while fewer would like to visit Meadowcroft (39%), Duncan & Miller (28%), David Bradford (27%) and LeMoyne House (26%). • Those living within 20-miles are slightly more likely to visit these attractions.
Q. How likely would you be to visit Washington County, PA to participate in an activity, visit an attraction or attend an event this summer or fall?
100%
80% 0 60% 46% 46% 44% 42% 39% 0 40% 36% 33% 32% 14% 19% 13% 17% 28% 30% 27% 27% 26% 0 13% 12% 25% 24% 12% 12% 20% 10% 13% 8% 8% 7% 8% 7% 29% 27% 30% 26% 29% 24% 18% 17% 19% 19% 21% 18% 18% 20% 17% 0% PA Trolley Meadowcroft Duncan & Miller David Bradford LeMoyne Museum Rock Shelter & Glass Museum Museum House Historic Village
18 LIKELIHOOD TO VISIT FOR Slide 19 One-third or less are planning to visit casinos or music venues.
• Slightly more are interested in going to The Meadows (38%) or S&T Bank Music Park Outdoor Amphitheater (32%) than they are to the Little Lake Theatre (25%), Monongahela Aquatorium (23%) and Symphony Orchestra (18%). • Slightly more of those living within 20 miles say they will go.
Q. How likely would you be to visit Washington County, PA to participate in an activity, visit an attraction or attend an event this summer or fall?
100%
80% 0 60% 43% 0 38% 38% 40% 36% 32% 34% 30% 29% 0 15% 20% 14% 16% 25% 23% 24% 11% 8% 14% 21% 20% 18% 20% 9% 13% 16% 7% 8% 6% 7% 12% 23% 23% 23% 21% 21% 21% 20% 4% 16% 14% 15% 16% 14% 12% 13% 11% 0% Meadows Casino S&T Bank Music Little Lake Monongahela Symphony Racetrack Park Outdoor Theatre Aquatorium Orchestra & Hotel Amphitheater
19 LIKELIHOOD TO VISIT FOR Slide 20 The later the festival the more consumers say they are planning to attend. • One-third or less are planning to attend August festivals (National Pike, Steam, Gas and Horse Association Show, 21%; Washington County Agricultural Fair, 34%; Corks and Kegs, 29%). • While 23% are planning to attend the West Alexander Fair, two-in-five expect to go to the Pennsylvania Bavarian Oktoberfest (40%) or EQT Washington & Green Counties’ Covered Bridge Festival (42%).
Q. How likely would you be to visit Washington County, PA to participate in an activity, visit an attraction or attend an event this summer or fall?
100%
80% 58% 0 60% 47% 40% 45% 42% 0 34% 39% 38% 28% 35% 40% 30% 20% 29% 29% 29% 13% 19% 16% 0 21% 13% 17% 24% 23% 21% 11% 11% 12% 17% 9% 11% 13% 20% 8% 9% 7% 8% 6% 27% 27% 30% 22% 19% 22% 26% 25% 26% 24% 13% 17% 11% 18% 16% 15% 16% 14% 0% National Pike Stream, Washington County Corks and Kegs- West Alexander Pennsylvania EQT Washington & Gas & Horse Agricultural Fair The Meadows Fair Bavarian Oktoberfest Green Counties’ Association Show (Aug. 15-22) (Aug. 22-23) (Sept. 7-12) (Sept. 18-20) Covered Bridge Festival (Aug. 7-9) (Sept. 19-20)
20 LIKELIHOOD TO VISIT FOR Slide 21 Two-in-five plan on attending fall festivals.
• Greater Pittsburgh Food Truck Festival-The Meadows (42%), Hickory Apple Festival (45%), Houston Pumpkin Festival (43%) and Pennsylvania Arts & Crafts Christmas Festival (46%) are attractive, especially to those living within 20-miles. • One-third (38%) plan to visit the All-Clad Sale Factory Outlet.
Q. How likely would you be to visit Washington County, PA to participate in an activity, visit an attraction or attend an event this summer or fall?
100%
80%
57% 0 60% 53% 55% 45% 46% 51% 42% 41% 43% 43% 0 38% 22% 24% 37% 38% 38% 37% 40% 24% 24% 15% 15% 12% 15% 18% 16% 0 11% 11% 14% 17% 13% 20% 29% 30% 33% 29% 33% 27% 26% 27% 25% 28% 28% 28% 24% 21% 25% 0% Greater Pittsburgh Hickory Apple Houston Pennsylvania Arts All-Clad Sale Food Truck Festival- Festival Pumpkin Festival & Crafts Christmas Factory Outlet The Meadows (Oct. 3-4) (Oct. 9-11) Festival (Dec. 4-5) (Sept. 25-27) (Oct. 16-25)
21 LIKELIHOOD TO VISIT FOR Slide 22 Two-thirds (65%) are interested in weekend getaway travel packages. • One-fourth (25%) are very interested, while 35% are somewhat. • Results are relatively consistent, regardless of where consumers live.
Q. How interested would you be in weekend getaway travel packages to Washington County, PA such as, biking the Montour Trail, overnight accommodations a bed and breakfast or hotel, winery tour and other amenities?
Very 3.0 100% interested 80%
60% 1.9 2.0 1.9 1.9 38% 37%
40% 35% 35% 34% 32% 27%
25% 24% 20%
5% 5% 3% Not at all 1.0 0% interested Average interest in Very interested Somewhat interested Not interested Unsure weekend travel (3) (2) (1) packages
22 Slide 23 Two-thirds are interested in receiving promotional information about travel to and experiencing Washington County. • 50% want to receive deals and offers, while 26% are interested in learning about ways to support local businesses/organizations and their staff impacted by COVID-19 (living closest, 48%; living further away, 17%). • One-fourth (25%) are interested in virtual tours of museums and galleries, while 22% are interested in delivery and takeout food options (living closest, 46%; living further away, 12%) and 22% would like to see livestreams of local music performances.
Q. Would you be interested in receiving information about the following in Washington County, PA? Click all that apply. 100%
80%
60% 50% 54% 48% 48% 46%
40% 29%
26% 26% 25% 24% 22% 22% 19% 20% 17% 12%
0% Deals and offers for travel, Ways to support local Online virtual tours of Delivery and takeout Live streams of dining and entertainment businesses/organizations museums, art galleries and food options performances by local for future use and their staff impacted other visitor attractions musicians, artists by COVID-19 or theater groups
23 Slide 24
• One-in-five (20%) want information about purchasing merchandise and gift cards from local businesses online (living closest, 34%; living further away, 14%), videos of inspirational or interesting travel destinations (20%) and 360-degree images/videos of travel destinations (17%). • Fewer are interested in sharing travel experiences (6%). • One-third are not interested in any of these promotions (33%).
Q. Would you be interested in receiving information about the following in Washington County, PA? Click all that apply. 100%
80%
60% 38%
40% 34% 33% 23% 20% 22% 18% 20% 18%
17% 17%
20% 14% 9%
6% 5% 0% Purchasing merchandise Videos of inspirational 360-degree images/ Sharing travel experiences None of the above and gift cards from local or interesting travel videos by or virtual reality or ideas with others businesses online destinations experiences of travel online during this time destinations
24 Slide 25 Two-thirds (64%) say a safety certification would positively influence them to patronize businesses. • 64% say a certification would have a strong positive influence on their decision to support businesses, while 36% are neutral or do not think it would influence their decision. • Results are consistent, regardless of location.
Would a certification that a business is following safety precautions positively influence your willingness to patronize that business? These precautionary measures could include strict implementation of CDC guidelines, vigorously cleaning and sanitizing every hour with hospital-grade disinfectant (including doorknobs, elevator buttons, other highly-touched surfaces), limiting number of people, designated staff ensuring all individuals are wearing masks/practicing social distancing and other similar safety measures.
Strong 5.0 100% positive influence 80% 3.7 4.0 3.7 3.7
60% 3.0 41%
39% 38% 40%
25% 26% 24%
2.0 18% 19% 16% 13% 20% 13% 13% 6%
5% 4% No 1.0 0% influence Average 5 – Strong positive 4 3 2 1 – Would not influence on decision influence decision to to support business support business
25 Slide 26 Over half (58%) like the idea of a safety certification because it would make them feel more safe. • Other reasons for supporting the certificates include that it shows businesses are taking COVID-19 safety seriously (22%) and shows businesses care about customers/staff (12%) • Concerns less persuaded by the certificate idea say that they are uncertain about the certificate effectiveness or how it would be enforced (12%), would still be concerned for their safety (10%) and are unclear about the idea overall (9%). Q. Would a certification that a business is following safety precautions positively influence your willingness to patronize that business? Why/why not? Please explain. 100%
80% 58% 58% 58% 60%
40%
22% 23% 21% 14% 14% 20% 13% 14% 12% 11% 12% 11% 11% 11% 12% 10% 9% 11% 10% 9% 8% 9%
0% Would make me Shows businesses Uncertainty about Shows businesses Not concerned Would still be Express some Other feel more safe/ take this seriously/ certificate care about either way concerned for uncertainty about comforted taking certified effectiveness/ customers/staff self/family idea overall preventative enforcing guidelines measures
26 Slide 27 Most get their information about travel through friends/family (75%) and websites they search (74%). • Fewer use social media (51%), emails (50%), local news/media (34%), direct mail (23%), emails from local tourism promotion agencies (21%) and emails from independent travel agencies/websites (13%). • Those living within 20-miles are more likely to be influenced by social media, emails and local news/media than are those living farther away.
Q. How do you typically get your information about travel activities, attractions and destinations? Click all that apply. 100% 78%
75% 75% 80% 74% 74% 70% 62%
60% 51% 50% 55% 48% 46% 42% 40% 34% 30% 25% 23%
23% 22%
21% 20% 20% 13% 16% 12% 2% 2% 1% 0% Friends/family Websites I Social media Emails from Local news/ Direct mail, Emails from local Emails from Other (word-of-mouth) research (Facebook, venues previously media flyers, catalogs tourism independent Instagram, visited or postcards promotion travel agencies/ Twitter, etc.) agencies websites
27 Slide 28 Slide 29 Age, Gender, Children and Marital Status
Age Gender 100% 100%
80% 80% 72%
60% 60% 40% 33% 40% 28% 18% 17% 21% 20% 10% 20% 1% 0% 0% 19-24 25-34 35-44 45-54 55-64 65+ Male Female
Children Ages <18 in Household Marital Status 100% 100% 74% 80% 80% 65% 60% 60%
40% 26% 40% 17% 20% 20% 10% 3% 1% 4% 0% 0% Yes No Single Married Partnered Separated Divorced Widowed
29 Slide 30 Income and Education
Annual Household Income 100%
80%
60%
40% 17% 17% 20% 20% 13% 11% 5% 6% 11% 0% <$25K $25K- $50K- $75K- $100K- $125K- $150K+ Prefer not $49K $74K $99K $124K $149K to say
Highest Level of Education 100%
80%
60% 38% 40% 33% 17% 20% 7% 0% 5% 0% Some high High school Some College Post- Business/ school graduate college graduate graduate tradel/vocat.
30 Slide 31 Location
State Pennsylvania Counties Arizona 0.1% Michigan 0.1% Allegheny 54% Greene 0.3% California 0.2% Missouri 0.1% Armstrong 0.2% Indiana 0.2% Colorado 0.2% New Jersey 0.3% Beaver 2.5% Jefferson 0.1% Delaware 0.2% New York 0.3% Berks 0.1% Lancaster 0.3% Florida 0.2% North Carolina 0.1% Blair 0.2% Lawrence 0.3% Georgia 0.1% Ohio 0.8% Bucks 0.1% Lebanon 0.1% Illinois 0.2% Pennsylvania 95% Butler 6.5% Lehigh 0.1% Indiana 0.2% Tennessee 0.2% Cambria 0.3% Monroe 0.1% Iowa 0.1% Texas 0.2% Chester 0.2% Venango 0.1% Kansas 0.1% Utah 0.1% Cumberland 0.1% Washington 19% Maryland 0.3% Virginia 0.1% Erie 0.1% Westmoreland 7.5% Massachusetts 0.2% West Virginia 0.7% Fayette 1.1% York 0.4% Franklin 0.1%
31