Sustain Summary Final2019
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SUSTAINABILITY SUMMARY 2019 Here for good Driving commerce and prosperity through our unique diversity Standard Chartered is a leading international banking group Our heritage and values are expressed in our brand promise, Here for good. Our operations reflect our purpose, which is to drive commerce and prosperity through our unique diversity. We offer banking services that help people and companies prosper across Asia, Africa, Europe, the Americas and the Middle East. About this report Unless another currency is specified, the word ‘dollar’ For more information about our or symbol ‘$’ in this document means US dollar and sustainability performance, the word ‘cent’ or symbol ‘c’ means one-hundredth visit sc.com/sustainability of one US dollar. Unless the context requires, within this document, Sustainability reporting is embedded ‘China’ refers to the People’s Republic of China and, throughout our 2019 Annual Report. for the purposes of this document only, excludes Hong Visit sc.com/annualreport Kong Special Administrative Region (Hong Kong), Macau Special Administrative Region (Macau) and Taiwan. ‘Korea’ or ‘South Korea’ refers to the Republic Belt & Road Relay of Korea. Greater China & North Asia (GCNA) includes Our cover photography shows the Mainland China, Hong Kong, Japan, Korea, Macau and Taiwan; ASEAN & South Asia (ASA) includes Australia, Belt & Road Relay, which took place Bangladesh, Brunei, Cambodia, India, Indonesia, Laos, over 90 days from February 2019. Malaysia, Myanmar, Nepal, Philippines, Singapore, Sri Lanka, Thailand and Vietnam; and Africa & Middle East Eight employees, representing our four (AME) includes Angola, Bahrain, Botswana, Cameroon, regions, ran across 44 markets in the Cote d’Ivoire, Egypt, The Gambia, Ghana, Iraq, Jordan, world’s first global running event of Kenya, Lebanon, Mauritius, Nigeria, Oman, Pakistan, Qatar, Saudi Arabia, Sierra Leone, South Africa, its kind. Tanzania, the United Arab Emirates (UAE), Uganda, Zambia and Zimbabwe. @StanChart Within the tables in this report, blank spaces indicate that the number is not disclosed, dashes indicate that linkedin.com/company/standard-chartered-bank the number is zero and nm stands for not meaningful. Standard Chartered PLC is incorporated in England facebook.com/standardchartered and Wales with limited liability and is headquartered in London. The Group’s head office provides guidance on governance and regulatory standards. Standard Chartered PLC stock codes are: HKSE 02888; LSE STAN.LN; and BSE/NSE STAN.IN. Standard Chartered Sustainability Summary 2019 O V E Introduction R V I E Progressing sustainability W 2019 SUSTAINABILITY HIGHLIGHTS Funded and facilitated Reduced water Committed to cut emissions S u clean technology use since 2008 from our operations by 2030* st a i n a bl e Fi n a n $20bn 72% Net zero c e Women in senior roles Invested in communities Girls reached through Goal 28.5% $51.1m 108,000 Read more about our 2019 performance on pages 10-15 R e s p o n Measuring our progress s i b l e C Our Sustainability Aspirations continue to provide a robust set of performance targets to support o m sustainable business outcomes. The Aspirations are a set of annual and multi-year performance p a n targets aligned to the UN Sustainable Development Goals. Each Aspiration contains one or more y performance measures. The per centage is the proportion of all measures that have been achie ved or are on track to deliver at the end of the period. Delivering the Sustainability Aspirations 88.6% 90.9% 93.1% Sustainability Aspirations achieved or on track I n c l 2019 2018 us i v e C o m m u n +2% i t i 93.1% 90.9% e 2017 2018 2019 s *Net zero: In aggregate, we do not produce any emissions from our operations (Scope 1 & 2) “We work with our clients and peers, directly and through our participation in the UN Global Compact, S u st a i to deliver sustainable development in our markets. n a b il i t Anchored in our Sustainability Aspirations, y d a t we ensure our actions are aligned to our a strategy and the UN Sustainable Development Goals.” Bill Winters Group Chief Executive 01 Who we are and what we do At Standard Chartered our purpose is to drive commerce and prosperity through our unique diversity. Our businesses serve four client segments in four regions, supported by nine global functions. How we are organised OUR CLIENT SEGMENTS GLOBAL LOCAL Corporate & Retail Banking Institutional Banking Serving over nine million individual s Serving over 5,000 large corporations, and small businesses. governments, banks and investors. Operating income Operating income Total operating $7,185m $7,331m income $5,171m $5,171m Underlying basis Statutory basis $15,271m Underlying basis Statutory basis Underlying basis Private Banking Commercial Banking Helping over 7,500 clients grow an d $15,417m Supporting over 45,000 local corporations protect their wealth. Statutory basis and medium-sized enterprises across Asia, Africa and the Middle East. Operating income Operating income $577m $577m $1,478m $1,482m Underlying basis Statutory basis Underlying basis Statutory basis Central & other items Operating income $860m $856m Underlying basis Statutory basis OUR REGIONS Greater China & North Asia ASEAN & South Asia Serving clients in Mainland China, Hong Our largest markets by income are Kong, Korea, Japan, Taiwan and Macau. Singapore and India. We are active The Group’s largest region by income. in all 10 ASEAN countries. Operating income Operating income Total operating $6,155m $6,242m income $4,213m $4,211m Underlying basis Statutory basis $15,271m Underlying basis Statutory basis Underlying basis Africa & Middle East Europe & Americas Present in 25 markets, of which the most $15,417m Centred in London and New York with a sizeable by income are the UAE, Nigeria and Statutory basis presence across both continents. Kenya. A key income originator for the Group. Operating income Operating income $2,562m $2,562m $1,725m $1,725m Underlying basis Statutory basis Underlying basis Statutory basis Central & other items Operating income $616m $677m Underlying basis Statutory basis Standard Chartered 02 Sustainability Summary 2019 O V E R V I E W Guiding and supporting our businesses GLOBAL FUNCTIONS VALUED BEHAVIOURS S u Our client-facing businesses are supported by our Our valued behaviours demand that we do things st a i n global functions, which work together to ensure the differently, in order for us to succeed. Only then will a bl Group’s operations run smoothly and consistently we realise our potential and truly be Here for good. e Fi n a with our legal and regulatory obligations, our n c purpose and our risk appetite. e Human Resources Group CFO Never settle Maximises the value of Comprises seven support investment in people through functions: Finance, Treasury, Continuously improve and innovate recruitment, development Strategy, Investor Relations, Simplify and employee engagement. Corporate DevDoe thelopm rightent, thing Never settle Better together Learn from your successes and failures Supply Chain and Property. The leaders of these functions report directly to the R e s Legal Group Chief Financial Officer. p o n Enables sustainable business s i b l and protects the Group from e C legal-related risk. o Corporate Affairs & m p a Brand and Marketing n y Manages the Group’s Technology & communications Innovation and engagement with Responsible for the Group’s stakeholders in order systems development and to protect and promote technology infrastructure. the Group’s reputation, Better together brand and services. See more in others “How can I help?” Do the right thing Never settle Better together I Build for the long term n c l us Risk Group Internal Audit i v e Responsible for the An independent function C o sustainability of our business whose primary role is to m m through good management help the Board and Executive u n i of risk across the Group Management to protect t i e and ensuring that business the assets, reputation and s is conducted in line with sustainability of the Group. regulatory expectations. Operations Conduct, Financial Responsible for all client Crime and Compliance operations, end-to-end, Enables sustainable Do the right thing and ensures the needs of business by delivering the right S Live with integrity u our clients are at the centre outcomes for our clients st Think client a i of our operational framework. and our markets by driving n Do the right thing Never settle Better together a The function’s strategy is Be brave, be the change b the highest standards in il i t supported by consistent conduct, compliance and y d performance metrics, a fighting financial crime. t standards and practices a that are aligned to client outcomes. 03 Message from Shazad Dada Creating sustainable prosperity “We are committed to working together for sustainable prosperity that benefits everyone for the long-term.” Sustainability is embedded into our values, Goal and develop new programmes focused ventures through technology. Once the our work and our commitment to be Here for on employability and entrepreneurship with a 10-week training period is completed, the Good. Our expansive global reach means continued emphasis on financial education. female founders then pitch their ideas to a that we have a responsibility to extend these jury to compete to be among the five values in the markets we operate in by Goal is our leading Futuremakers education winners that receive PKR1.5 million to championing social and economic programme which enables young girls to be scale up their business ventures through development. equipped with the right tools for decision technology. making as well as empowering them to be Our presence in the South Asian region for active participants in their respective This initiative builds upon the Bank’s focus over 150 years has allowed us to view the communities.