HP Printers - Wireless Printing from a , Phone, or Tablet Introduction

Use this document to learn how to print wirelessly to an HP LaserJet, HP LaserJet Pro, HP LaserJet Enterprise, or HP PageWide Enterprise printer. note: The solutions provided in this document might also be compatible with other printers such as Deskjet, Inkjet, Officejet, or Photosmart for which additional mobile apps or printing solutions might also be available. For mobile printing information applicable to these models, go to Mobile Printing Solutions Compatible with HP Printers. If the printer supports it, you can print wirelessly with HP mobile printing solutions from a laptop or notebook, phone, or tablet directly to an HP printer. HP offers several mobile printing solutions to choose from depending on the printing environment -- home or business -- and the mobile device operating system including:

 Android  Chrome  iOS  OS X  Windows Ways to connect wirelessly

There are several ways to connect wirelessly from the mobile device to the printer depending on the printer capability and on the printer location. Wi-Fi - Use the Wi-Fi capability on the laptop, phone, or tablet to print to a nearby printer

connected to the same wireless network. Wireless Direct or Wi-Fi Direct - Use to connect directly to the nearby printer as you 7 would to a Wi-Fi network. Cloud / Internet (wireless connection via a different subnet) - Use to print to a printer on 6 a different network or to a printer in a remote location. Some sample scenarios include:

 A nearby printer when the mobile device is only connected using the phone/tablet network  A nearby printer when the mobile device is not connected to a local Wi-Fi or Wireless Direct network;  A remote printer in another location via a cloud connection; or  A nearby or remote printer on a different network (different subnet) Near Field Communication (NFC) - Connect directly to the printer as you would to a

Wi-Fi network using a phone or tablet. Discover and print by bringing the two NFC zones together. Printer must be NFC-capable and configured to print using NFC, and the NFC feature must be turned on the phone or tablet.

Android Chrome iOS OS X Windows How to print

For information on how to print to an HP printer, go to one of the following support documents:

 Use HP's Built-in Print Solution for Android to print from an Android phone or tablet  Use the HP ePrint app to print from Android and Apple iOS devices  Use AirPrint to print from your iPhone, iPad, or iPod touch (Apple support HT201387)  Use Google Cloud Print to print using the Chrome OS or browser  Use HP ePrint Software to print from a Windows 10 laptop, phone, or tablet  Use 'HP ePrint via email' Footnotes

1 Requires a free, one-time account registration or ePrint service activation with HP Connected to establish the printer's email address. Registration is typically prompted when first launching the App. To register for ePrint and make sure that the printer is HP ePrint-enabled, or for more wireless printing information, go to HP Connected. 2 AirPrint is not supported in Mac OS versions 10.6 and earlier. To setup AirPrint in OS X 10.7 and newer, go to Setup, install, and configure AirPrint to print with either HP LaserJet Pro, HP LaserJet Enterprise, or HP PageWide Enterprise printers. 3 Use HP ePrint App or HP ePrint Software to print to HP Public Print Locations. Standard print/copy fees may apply. 4 Cloud printing requires an Internet or network connection to an HP ePrint-capable and - enabled printer. 5 Mobile devices require an Internet connection and email capability. May require a wireless access point. Separately purchased data plans or usage fees may apply. 6 Document access to cloud services requires an Internet connection. Wireless access point may be required. May require third-party subscription with separately purchased service contract. 7 HP Wireless Direct feature enables wireless printing from a mobile device directly to an HP Wireless Direct-enabled printer without a network or Internet connection. For more information, go to the Wireless Printing Center. Can be used to print from the following mobile devices:

 iPhone, iPad, or iTouch using Apple AirPrint or the HP ePrint App  PC and Mac mobile devices using HP ePrint software  Android mobile devices using the HP ePrint App or HP's Built-in print solution for Android (Jelly Bean and newer)

8 In order to install HP ePrint app on an iPhone, iPad, or iPod Touch via the computer, the Apple iTunes application must be installed and in use, and the iOS device firmware must be version 4.2 or newer. To access the latest version of iTunes, visit the download site at www.apple.com/itunes/download. 9 To download the HP ePrint App to the computer, you must manually sync to your phone or tablet. 10 Included in the firmware of select HP printer models. Might require a firmware update to enable capability to print via the cloud/internet directly from Windows or Macintosh applications. 11 For cloud/internet printing, this solution requires a free account registration with HP Connected. 12 Android built-in print devices include Kindle Fire HD/HDX, etc. 13 The availability and cost of printing varies at each HP ePrint Public Print Location. Program availability in US, Canada, and select European countries. Includes thousands of print/copy/retail stores, hotels, airport lounges, and more including FedEx Office and UPS Store locations, Wal-Mart Stores (photo printing only), Swiss Post stores, many Hilton hotels, Airport kiosks and VIP lounges, and other print locations powered by PrinterOn. For more information, go to HP ePrint Public Print Locations. 14 Mobile Windows tablets only with wireless and internet capability. Does not include ARM- based processor tablets running Windows RT. For information about Windows RT and ARM tablet drivers, go to Tablet and Windows RT support. 15 Not compatible with Windows RT tablets. Use the InOS driver. 16 HP Built-in Print solution for Android is not available in Android OS 4.3 or earlier except for select devices. 17 While Wireless Direct connections can be used, Wi-Fi Direct connections are not supported. 18 Install the Google print driver to print locally via the Google cloud to print from a non- Google application such as MS Word to a Google cloud printer. 19 For Windows 8 and newer , other driver options such as the HP Universal Print Driver (UPD), Basic/PCL6, and Plug and Play solutions, can be used as mobile alternatives (for select printers). Where available, these can be downloaded at support.hp.com. The Windows Update or InOS driver can also be used in Windows 8 and newer as mobile alternatives for select printers. For instructions on how to install the InOS, go to Install the driver for an HP printer on a network in Windows .

HP UPD - HP UPD Job storage and PIN printing

Job storage is the capability of a printer to store a print job on the target product's hard drive or in its memory. Job storage allows a print job to be stored and printed at the user's convenience. Job storage also provides features for making a print job a personal job with a personal identification number (PIN) and proofing a print job. How the HP UPD works with job storage

During installation, the HP UPD queries the products for installed options and additional equipment using Printer Automatic Configuartion. When job storage capabilities are detected, the HP UPD enables the job storage feature and mopier function. To override these product derived settings, set Mopier mode to Disabled in Device Settings. This disables job storage as well as product based collation. Since printer drivers do not perform capacity checks before attempting to store print jobs, the job storage area may become full. If this occurs, an Unable to store job at printer error message will display. Access and configure the job storage feature

To access the job storage features open the printer Properties and then select Printing Preferences. Click on the Job Storage tab. note: If the HP UPD detects the presence of a hard drive or RAM disk on a printer, the Job Storage tab is displayed and job storage is enabled by default. Job Storage tab features Feature Function Job Storage Proof and Hold–Proof and Hold allows users to print the first page of a multi- Mode page print job and verify their print appears as designed. After the first page is proofed, users print the remaining pages at the printer control panel. Personal Job–A user's print job is stored on the printer, but not printed, until the print job is printed at the control panel. After the job is printed, it is automatically removed from the printer’s job storage. Personal jobs can be secured with a PIN. Job Storage tab features Feature Function Quick Copy–Quick Copy allows users to print a job through the print driver and to then store the print job on the printer’s hard drive for printing at a later time, without the need to re-access the print job at their PC. Stored Job–This feature allows users to send a print job to a printer's hard drive or RAM disk and store the print job indefinitely. The stored job can be printed at any time from the printer’s control panel, eliminating the need to send commonly printed jobs or forms from a user PC each time they are printed. Stored jobs can be secured with a PIN. User Name The User Name section defines how a job is stored and identified on the printer. By default, a job is stored under a user name. Selecting the Custom option allows a user to create a new identifier for stored jobs. Make Job Personal jobs and stored jobs can be made private by selecting PIN to print and Private entering a 4-digit PIN. The PIN must be entered at the control panel to print the personal or stored job. This setting can be preconfigured using Install.exe, MPA, AD group policy, DCU, or DDU. note: If a print job is made private and no PIN is entered, the PIN defaults to “0000”. Job Name This feature allows a user to identify the stored job by a custom name. The default settings are increased in numerical value as they are stored on the printers. If job name This setting allows the user to make a decision regarding same name print jobs exists: that are being stored on the printer. Job This option allows the user to decide if the job storage message and job name are Notification displayed on the user's screen when the job is sent to the printer. Options

Pre-configure job storage capabilities

The job storage feature can be preconfigured and, if desired, locked down during printing. For security purposes a company may decide to force every print job to be stored on the printer and retrieved by a user, so no documents reside on the output tray unattended. The following section describes the different methods for pre-configuring the job storage feature. Pre-configuration Notes method HP UPD The HP UPD Install.exe utility includes switches that allow the job storage Install.exe utility feature to be pre-configured.

 /pfpjob–This switch enables the job storage capabilities for the HP UPD. Refer to Available command options in this manual for the arguments available with this switch Pre-configuration Notes method  /pfpjpin–This switch allows an administrator to pre-set a unique 4 digit code to be used with the Pin printing or personal job feature. Only numeric values are permitted, and 4 digits must be used. The default value is 0000 if a PIN is not selected.

HP Driver The HP Driver Configuration Utility, DCU allows for job storage, in this Configuration case known as Job Retention Mode, to be enabled and locked prior to driver Utility deployment. Use the pull down menu to select the proper method of job storage desired. Put a check mark in the Lock section if you want to force the Job retention mode. If Personal Job or Stored Job is selected an additional pull down menu is created to allow for the setting of custom PIN numbers. Click on the (+) Plus icon to enable require a PIN setting and click on the next + icon to enter a unique PIN. Please refer to the DCU release notes for additional information. Managed Printing MPA allows an administrator to pre-set the job storage settings. The job Administrator storage settings are configured inside the Managed Print Policies in the Default Print Settings. Create a new template in the Default Print Settings and use the Private Printing option to choose the storage option and lock option. HP UPD Active The Default Print Settings section is used to enable and configure the job Directory storage feature. Enable the feature and choose the Private Printing option. Template Enter a custom 4-digit PIN or use the default PIN of 0000. Driver The DDU tool utilizes the Driver Pre-configure Utility to allow an Deployment administrator to preconfigure the driver settings prior to creating the driver Utility package. Please refer to the Readme notes accompanying the DDU tool for additional details.