Quick guide to processing transactions on NETS terminals (Android Terminal)

nets.com.sg CRN 19800065G/Android/0521 Table of contents

Introduction to NETS products ------1

Logon/NETS Settlement------2

NETS ATM Card / NETS Contactless ATM Cards / NETS FlashPay------3

Overseas Cards------4

NETS QR ------5

Overseas Wallet ------6

Credit Cards ------7

Credit Card Settlement/Report------10 Introduction to NETS products

NETS NETS ATM Cards NETS bank cards are equipped with a chip to accept PIN-based payment. Cardholders can enjoy the ease and security of paying with their PIN at over 100,000 acceptance points in including major retailers, food courts, hawker centres, convenience stores and supermarkets. Payments are subjected to daily withdrawal limit set by cardholders for their bank account.

NETS Contactless ATM Cards The next generation NETS bank cards are equipped with a contactless chip that allows cardholders to make payment with a tap on the terminal. For payments above $100, cardholders are still required to key in their PIN.

Look out for NETS contactless icon on the card

NETS QR Users of banking payment apps can make payments by scanning a static SG QR or any static/dynamic/online QR codes that are generated by NETS and displayed at merchant stores/channels and even at hawker centres.

NETS FlashPay NETS FlashPay is a stored value card with contactless function. Cardholders can make payments for their transportation, retail, F&B and motoring needs.

Look out for NETS FlashPay icon on the card

1 Logon/NETS Settlement

Logon

Logon 1. Select Please Logon

Please Logon

Settlement

1. Select Menu Icon 3. Select the type (Located top Settlement of settlement Menu Please Enter required Purchase Amount left corner) Payment 2. Select Settlement Settle All Logon$10.00

Settlement NETS Settlement 1 2 3 F Print Last Receipt 4 5 6 UPOS Settlement View Trans History

7 Merchant8 Function 9

00 Settings 0 .

Other PaymentCTS Update

Reprint settlement receipt 1. Select Menu Icon 3. Scroll and press (Located top Merchant Function Print Last Menu Please Enter Settlement Purchase Amount left corner) Payment 2. Select Merchant Print Terminal Total

Logon $10.00 Function Print NETS Last Receipt

Settlement 1 2 3 F Print Last Settlement Print Last Receipt 4 5 6 View Trans History Print Current Batch

7 Merchant8 Function 9 View Trans History 00 Settings 0 .

Other Enable / Disable PaymentCTS Update

2 NETS ATM Card / NETS Contactless ATM Cards / NETS FlashPay

Purchase transaction

1. Enter purchase Purchase 5. Wait for amount on the $10.00 APPROVED Please Enter terminal notification as Purchase Amount 2. Select payment confirmation of $10.00 mode payment

1 2 3 F 4 5 6 Approved 7 8 9 Amount paid: $10.00

00 0 .

Other Payment

Purchase 3. To make payment, Purchase 6. Select NO $10.00 ask customer to $10.00 to skip print tap card/ duplicate receipt smartphone on Would you terminal, or insert like a receipt? card into the terminal slot Tap Tap / Insert NETS 4 card on the reader

Select to pay by NETS QR NO YES

Purchase 4. If terminal $10.00 prompts for PIN, ask customer to

Please Enter PIN enter PIN on the terminal and ****– press

9 0 8 CANCEL

7 6 2 CLEAR

3 1 4 OK

5

3 Overseas Cards (MyDebit, BCA, RuPay)*

Purchase transaction

1. Enter purchase Purchase 5. To make payment, amount on the $10.00 ask customer to Please Enter terminal tap card/ Purchase Amount 2. Select smartphone on $10.00 Other , or insert card into the

1 2 3 F terminal slot Tap 4 5 6 Tap / Insert card 7 8 9 on the reader

00 0 . Select to pay by Other NETS QR Payment

Purchase 3. Select payment Purchase 6. Wait for $10.00 scheme $10.00 APPROVED notification as Select Payment Mode confirmation of payment

Approved Amount paid: $10.00

Purchase 4. Select overseas Purchase 7. Select NO $10.00 $10.00 to skip print duplicate Select Payment Mode Would you like a receipt? receipt 4

Back NO YES

*These are examples of Overseas Card schemes. Highlighted schemes are non-exhaustive. Only applicable to merchants accepting schemes. only available on MyDebit Card.

4 NETS QR

Purchase transaction

1. Enter purchase Purchase 6. Wait for amount on the $10.00 APPROVED Please Enter terminal notification as Purchase Amount 2. Select payment confirmation of $10.00 mode payment

1 2 3 F 4 5 6 Approved 7 8 9 Amount paid: $10.00

00 0 .

Other Payment

Purchase 3. Click on “Select to Purchase 7. Select NO $10.00 pay by NETS QR“ $10.00 to skip print 4. Wait for NETS QR duplicate receipt Would you code to be like a receipt? displayed on the terminal screen

Tap Tap / Insert NETS 4 card on the reader

Select to pay by NETS QR NO YES

Purchase 5. Ask customer to $10.00 scan NETS QR code

QR Payment Scan to Pay

5 Overseas Wallet (Example: WeChat Pay)* Purchase transaction

1. Enter purchase Purchase 6. Wait for amount on the $10.00 APPROVED Please Enter terminal notification as Purchase Amount 2. Select payment confirmation of $10.00 mode payment

1 2 3 F

4 5 6

7 8 9 Approved Amount paid: $10.00 00 0 .

Other Payment

Purchase 3. Click on “Select to Purchase 7. Select NO $10.00 pay by NETS QR“ $10.00 to skip print 4. Wait for NETS QR duplicate receipt Would you code to be like a receipt? displayed on the terminal screen

Tap Tap / Insert NETS 4 card on the reader

Select to pay by NETS QR NO YES

Purchase 5. Ask customer to $10.00 scan NETS QR code

QR Payment Scan to Pay

*This is an example of an Overseas Wallet scheme. Highlighted scheme is non-exhaustive. Only applicable to merchants accepting Overseas Wallet scheme.

6 Credit Cards (Visa, Mastercard, UnionPay, , JCB)*

Purchase transaction

1. Enter purchase Purchase 5. Wait for amount on the $10.00 APPROVED Please Enter terminal notification as Purchase Amount 2. Select confirmation of $10.00 Other Payment payment

1 2 3 F

4 5 6

7 8 9 Approved Amount paid: $10.00 00 0 .

Other Payment

Purchase 3. Select payment Purchase 6. Select NO $10.00 scheme $10.00 to skip print duplicate receipt Select Payment Mode Would you like a receipt? 4

NO YES

Purchase 4. To make payment, $10.00 ask customer to tap card/ smartphone on terminal, or insert card into the terminal slot

Tap

Tap / Insert Credit Card card on the reader

*These are examples of Credit Card schemes. Highlighted schemes are non-exhaustive. Only applicable to merchants accepting Credit Card schemes.

7 Credit Cards (Visa, Mastercard, UnionPay, American Express, JCB)*

Void transaction

1. Select Menu Icon Installment 6. Enter Password and Menu Please Enter (Located top left press Purchase Amount Payment corner) XXXXXXX

Enter Password Logon$10.00 2. Select Payment XXXXXXX Settlement ****** 1 2 3 F XXXXXXXCancel OK Print Last Receipt 4 5 6 View Trans History XXXXXXX 1 2 ABC 3 DEF 7 Merchant8 Function 9 4 GHI XXXXXXX5 JKL 6 MNO 00 Settings 0 . 7 PQRS 8 TUV 9 WXYZ Other XXXXXXX PaymentCTS Update 0 . 3. Select 7. Enter Invoice Payment Application Void number and press XXXXXXXXXXXXXX 000546

Cancel OK

1 2 3 4 5 6 7 8 9 . 0 –

4. Select Void Sale 8. Press VOID to void UPOS Menu $10.00 Credit amount

Date 04/06/2021 Time: 16:37:49 Credit Batch No: 001715 Invoice: 000546

Installment XXXXXXXXXXXXX5616 CL Pos Id: 36150401 Settlement Appr Cadac 110930 Trans Id 0014004776 Trans No 086315 End No 710608761440 Admin VOID

5. Select Purchase 9. Wait for APPROVED Credit $10.00 Void screen to confirm Sale void transaction

Void

Offline

Refund Approved

Tip Afjust Amount paid: $10.00

Authorize

*These are examples of Credit Card schemes. Highlighted schemes are non-exhaustive. Only applicable to merchants accepting Credit Card schemes.

8 Credit Card Settlement/Report

Settlement

1. Select Menu Icon 5. Wait for (Located top Settlement APPROVED Menu Please Enter Purchase Amount left corner) notification Payment 2. Select Payment Logon$10.00

Settlement 1 2 3 F Print Last Receipt 4 5 6 View Trans History

7 Merchant8 Function 9 Approved Settlement Successful 00 Settings 0 .

Other PaymentCTS Update

3. Select Payment Application

4. Select UPOS Menu Settlement

Credit

Installment

Settlement

Admin

9 Credit Card Settlement/Report

Detail/Summary report

1. Select Menu Icon 5. Select UPOS Menu (Located top Report Menu Please Enter Purchase Amount left corner) Payment 2. Select Payment Reports Logon$10.00 Reprint Settlement 1 2 3 F Print Last Receipt 4 5 6 View Trans History

7 Merchant8 Function 9

00 Settings 0 .

Other PaymentCTS Update

3. Select 6. Select Payment Application UPOS Menu Detail Report or Detail Report Summary Report

Summary Report

4. Select UPOS Menu Admin

Credit

Installment

Settlement

Admin

10 Credit Card Settlement/Report

Reprint last settlement or receipt

1. Select Menu Icon 5. Select UPOS Menu (Located top Reprint Menu Please Enter Purchase Amount left corner) Payment 2. Select Payment Reports Logon$10.00 Reprint Settlement 1 2 3 F Print Last Receipt 4 5 6 View Trans History

7 Merchant8 Function 9

00 Settings 0 .

Other PaymentCTS Update

3. Select 6. Select Payment Application UPOS Menu Last Receipt or Last Receipt Last Settle

Last Settle or

Any Receipt Any Receipt

4. Select

UPOS Menu Admin

Credit

Installment

Settlement

Admin

11 Network for Electronic Transfers (Singapore) Pte Ltd 298 Tiong Bahru Road, #06-01/06 Central Plaza, Singapore 168730

24-Hour NETS Sales & Customer Service

Hotline: 6274 1212 I Email: [email protected] Android/0521