Home Credit
Presentation of 2017 results 7 March 2018 Disclaimer
This pres ent at ion has been prepared solely for informational purposes and shall not be considered as an off er to sell or the solicitation of an off er to buy, subscribe for or otherwise ac quire any securities of or obtain lending services from Home Credit B.V., PPF Group N.V. or any of their affiliates in any juris dic tion and shall not be treated as any investment advice or recommendation. This presentation is not directed to, or intended for distribution or use, wh e r e it is prohibited by operation of law. The presentation does not take into acc ount, in any way whatsoever, the investment objectives, financial situation or specific needs of its recipients. This presentation and its contents may not be copied or disseminated, in part or as a wh o l e, without prior written consent of Home Credit B.V. Information and opinions presented in this presentation ma y have been obtained or derived fromvarioussources wh i ch are believed by Ho me Credit B.V. to be reliable but such information has not beenverified by Home Credit B.V. Certain information in this pres ent at ion is based on management es timates. Such est imates have been made in good faith and represent the current beliefs of applic able members of ma n a ge me nt . Those management members believ e that such estimates are founded on reasonable grounds. However, by their nature, es timates may not be correct or complete. Acc ordingly, no representation or warranty (express or implied) is given that such estimates are correct or complete. Where this presentation quot es any inf ormat ion or statistics from any ext ernal source, it should not be interpreted that Home Credit B.V. has adopted or endorsed such information or statistics as being accurate. This pres ent at ion contains forward-looking statements. These statements ref lect the Home Credit B.V.’s current knowledge and its expectations and projections about future ev ents and may be identified by the context of such statements or words such as “anticipate,” “believe”, “estimate”, “expect”, “intend”, “plan”, “project”, “t arget ”, “may”, “will”, “would”, “c ould” or “should” or similar terminology. By their nature, forward-looking statements are subject to a number of risks and uncertaint ies , many of wh i ch are beyond the Home Credit B.V.’s control that could cause the act ual results and performance to differ materially from any ex pect ed future results or performanc e ex press ed or implied by any forward-look ing statements. No representation or warranty whatsoever, ex press or implied, is made as to the acc uracy , completeness, consistency or the reliability of the information contained in this document and nothing contained in this presentation is, or should be relied upon as , a promise or representation. We ac cept no liability for loss arising fromthe us e of any information or act ing on any opinion contained in this document. We retain the right to change the contents of this presentation at any time without notice. Neither Home Credit B.V. or any ot her pers on is under any obligation to update or keep current the information contained in this presentation or to correct any inac curac ies in any such information which may become apparent or to provide you with any addit ional information. None of it s directors, of f ic ers, employees, direct or indirect shareholders, agents, affiliates, adv is ors or any ot her person acc ept any responsibility, liability or duty of care whatsoever for thecontents of this pres ent at ion, and no representation or warranty, ex pres s or implied, is made by any such person in relation to the contents of this presentation. The numbers in this presentation are largely taken fromthe audited consolidatedIFRS statementsof Home Credit B.V. In the interest of comparability certain number of PT. Home Credit Indonesia arepro-forma
For more information on Home Credit Group, please visit www.homecredit.net. Consumer finance leader in growth markets
Highlights Total net loans as at YE 2017: € 15.5bn
• HC has experienced high growth rates in its key regions: Other Asia Rest CIS CN: Strong incr ease in total bal anc e; regulatory changes introduced in 5% 3% 4Q 2017 leading to lower profit ability in short-term but more attractive 9% market environment in long-term; Consumer CZ & SK durables 9% VN: Growing and profit able market; strong and stable position in consumer loans durables financing with market share above 50%; 36% Cash IN: Rapid expansion setting up for a good trajectory to break-even; loans China 59% Russia ID: Broke even and reported a first profitable month in December 2017; 16% 63% PH: Broke even and reported a first profitable year in 2017;
RU: Solid performance in 2017 (fully recovered from crisis) confirmed by Ratios annualized where applicable. Long-Term Default Rating upgraded by Fitch to BB-/outlook stable; KZ: Exceptional sales performance in 2017 (76% Y-o-Y increase); Key metrics and business mix (€) CZ : Mature businesses with focus on innovation startups; 2015 2016 2017 US: Second phase – HC credit card business: co- branded credit card and the first loyalty program in US telco business – started in 3Q 2017; Deposits (bn) 4.9 5.4 6.4 Gross loans (bn) • Number 1 in point-of-sale lending in most of markets 6.6 10.7 16.9 Equity (bn) 1.2 1.5 2.0 • Multichannel customer-centric distribution with 399 thousand distribution points and substantial online presence Net income (m) (41.6) 210.2 243.8 Net interest margin • 29.9m customers and 158 thousand employees 15.6% 14.0% 14.7% Cost of risk 13.2% 7.6% 8.9% • Global footprint covering 10 countries with population of 3.5bn RoAE (3.3%) 16.2% 14.5% • Leading-edge risk management leveraging big data and biometrics # of distribution points (000) 186 271 399 • Strong and diversified funding # of active customers (m) 12.5 20.1 29.9 1 Meeting Agenda 1. STRATEGY AND BUSINESS 2. SUMMARY BY COUNTRY 3. KEY FINANCIAL INDICATORS Business highlights
Customer-centric multichannel 1 distribution with strong cross-sell
Responsible lending Leading positions 5 at the heart 2 in attractive of our practices markets
Strong and 4 diversified 3 Leading-edge funding risk management
2 1 Multichannel distribution with strong cross-sell
Acquisition: POS and cash loan walk-in Cross-sell
• 399 thousand distribution points (POS, branches) • Existing 97m customer database • 300 e-shop agreements • Up to 63% of customers eligible for cross-sell within 18 Distribution Distribution months • Own websites and mobile apps • 15% to 20% of customers take either cash loan or • Call centres credit card within 36 months Consumer Cash loan Cash loan Credit cards durables loan Electronics, white General purpose Purpose Purpose General purpose General purpose Products goods, two-wheelers Products Average amount €2,036 €1,119 Average amount €321 €686
Average term 11 months 17 months Average term 35 months N/A
8,9 11,2 Volumes 6,5 Volumes 4,5 disbursed 3,8 disbursed 2,4 (€bn) (€bn)
2015 2016 2017 2015 2016 2017
*Average credit limit per active credit card 3 1 Expanding offline footprint and customer base...
Number of POS (‘000) 399 43 14 271 19 166 186 16 238 145 7 11 141 112 6 18 19 2 24 16 38 63 19 14 77 99 103 93 94 104
2012 2013 2014 2015 2016 2017
Russia China Other(1) Asia Active 6.8 8.4 9.1 12.5 20.1 29.9 clients (m)
Home Credit helps retailers increase their sales and revenues by making loans easily accessible Cooperation with Home Credit also works with electronics manufacturers (Samsung, OPPO, Huawei, etc.) to partners support their marketing efforts
1 ”Other” includes Czech Republic, Slovakia, Belarus, Kazakhstan 4 1 …and growing in Online
Volume disbursed (€m) Mobile apps – active users ratio
531 40% 456 375 30% 29%
20% 21% 15%
10%
2017 Q2 2017 Q3 2017 Q4 0% 2017 Q2 2017 Q3 2017 Q4 • Q-o-Q Sales increased by 42% (Q2 to Q4) CN CZ RU VN IN • The main driver of the increase in the volume disbursed has been ID PH KZ Total the Cash Loan process initiated from the mobile app in China (€171.1m in Q4)
Social Media followers: 5,726,369
5 3 Leading-edge risk management
Key aspects of risk management Strong risk performance
NPL 117% 106% 116% 128% 122% • Highly automated process: 6.3m applications per month coverage • Paperless applications: roll-out progressing • Systematic leveraging of big data 17,8% • Proprietary customer database: 97m customers 16,7% 15,3% • Anti-fraud prevention using biometric measures 13,2% • Over 80 scoring models 12,2% • 22 thousand collections FTEs; 92.8% collections efficiency(1) 10,0% 8,9% • Customer-focused risk assessment: median time-to-yes is just 7,6% 6,9% above one minute 6,1% • Risk-based pricing introduced progressively
2013 2014 2015 2016 2017 1 (1 – (Gross loans DPD 31-120 in current month / Gross loans DPD 0-90 in previous month)) 2 Impairment losses / Average net loans Cost of risk (2) NPL ratio (3) 3 End of period gross loans >90dpd / Total end-of-period gross loans 6 4 Strong and diversified funding
Diversified funding Interest rate gap profile (€m)
Funding sources (as at 31 December 2017) Interest position (as at 31 December 2017) Equity Liabilities Other 9% Subordinated 5% Assets liabilities Customer 5 653 Gap 2% deposits 4 747 30% 4 650 3 793 4 110 Debt securities 5% 1 616 2 014 Diversified funding 636 311 695
0 -342 -293 -631 -1 843 -2 810 -3 372 -3 188 Loans -3 963 received 49% -5 189
Total: €21.5bn
7 4 Strong and diversified funding
Closed in 2017
Securitization Syndicated Loan Third Offshore Transaction of Syndicated with Receivables First-ever Consumer Syndicated Loan with Its Consumer Loan Pledge in the Durables Securitization Onshore Receivable Loan Portfolio Unsecured Philippines in India Pledge in Vietnam in China
Home Credit B.V. Home Credit Philippines Home Credit India Home Credit Vietnam HC CFC Diversified€ 650m funding PHP 2,250m INR 1,530m USD 80m RMB 11.4bn 2Y Syndicated Loan 1Y Syndicated Loan Home Credit India 3Y Syndicated Loan Home Credit China Due Jun 2019 Due Sep 2018 ABS project Due Jan 2021 5 ABS projects
Arranger
June 2017 September 2017 November 2017 December 2017 2017
8 5 Responsible lending at the heart of our practice
Our principles
• Home Credit prides itself on being a responsible lender and an active participant in the communities in which it operates. • We practice financial inclusion and invest in financial literacy. We educate the communities in which we operate to ensure our customers make the right, informed borrowing decisions based on their own circumstances, we have introduced a cooling-off period as standard across all our operations. • Home Credit continues to be highly rated for financial inclusion, transparency and customer experience in prestigious surveys in different countries. The surveys recognize Home Credit’s strong commitment to fair and accessible financial services. • In China, the Tsinghua University report notes that 80% of Home Credit clients are first-time borrowers, which is a testament to our inclusive lending policies and our drive to empower those neglected by traditional banks. • In the Czech Republic, independent experts awarded Home Credit a silver medal in the Safe Loan category and a bronze for Responsible Lending. • In India, we were rated “Excellent” for transparency in our lending offers, scored “Good” in financial inclusion and “Good” for affordability in the Navigator for Responsible Lending study.
9 Meeting Agenda 1. STRATEGY AND BUSINESS 2. SUMMARY BY COUNTRY 3. KEY FINANCIAL INDICATORS 2 Leading positions in attractive markets
China Kazakhstan Established Vietnam High growth 1 TA (€m) 11,440 Total assets (€m) 656 1 Total assets (€m) 568 markets Equity (€m) 1,501 1 Equity (€m) 138 Equity (€m) 117 Net Loans (€m) 9,727 Net Loans (€m) 579 Net loans (€m) 472
Russia Czech Republic Slovakia Mature 1 markets Total assets (€m) 3,834 1 Total assets (€m) 3,926 2 Total assets (€m) 256 Equity (€m) 662 Equity (€m) 259 Equity (€m) 13 Net loans (€m) 2,531 Net Loans (€m) 986 Net loans (€m) 220
India Indonesia* The Philippines United States of America Strategic Start-up partnership with high growth 2 1 1 Sprint regarding market Total assets (€m) 572 Total assets (€m) 258 Total assets (€m) 249 new Equity (€m) 114 Equity (€m) 31 Equity (€m) 55 financing Net Loans (€m) 474 Net Loans (€m) 217 Net Loans (€m) 202 services for mobile phones
Note: Net loans to clients for 2017 *Included portfolio which is not on HC books and is financed within JFS 10 Russia
Number of POS Active clients (‘000) 102 922 3 723 3 470 92 980 93 996 3 268
2015 2016 2017 2015 2016 2017 Net Loans (€m) Net Profit (YTD) #1 in 2 531 2 326 POS 162 1 957 67
2015 2016 2017
2015 2016 2017 -146
Excellent increase in profitability; Upgraded Long Te rm Defaultrating by Fitch (BB-) Focus on online business and innovations 11 Kazakhstan
Number of POS Active clients (‘000) 9 097 7 934 6 124 1 133 817 677
2015 2016 2017 2015 2016 2017 Net Loans (€m) Net Profit (YTD) #1 in 60 472 POS 46 334 260 34
2015 2016 2017 2015 2016 2017
Very positive development ofdeposits base Fast growth both in volumes and in profitability 12 Vietnam
Number of POS Active clients (‘000) 9 275 1 769 1 860 6 834 4 955 1 129
2015 2016 2017 2015 2016 2017 Net Loans (€m) Net Profit (YTD) #1 in POS 579 64 430 46 249 26
2015 2016 2017 2015 2016 2017
Strong cooperationwith both large and smallretailers leading to stableposition in consumer durables Awarded Best CFC & MostInnovative CFC (Global Banking& FinanceReview(UK));Bestconsumer financemobileappVietnam 2017(IFM (UK)) 13 Czech Republic
Number of POS Active clients (‘000) 6 029 4 951 854 3 381 819 751
2015 2016 2017 2015 2016 2017 Net Loans (€m) Net Profit (YTD) #1 in POS 33 986 28 682 771 23
2015 2016 2017 2015 2016 2017
Focus on innovation start-ups (Zonky) MyAir platform offering access to various non-bank services to customers 14 India
Number of POS Active clients (‘000) 20 494 3 207
5 789 1 351 3 289 490
2015 2016 2017 2015 2016 2017 Net Profit (YTD) Net Loans (€m) #2 in 474 POS 2015 2016 2017 195 71 -26
2015 2016 2017 -61 -69
Massive expansion of POS distribution network combinedwith productivity improvement Leader in financing mobiles up to INR 10,000 (approximately €125) Multiple capital market transactions completed 15 Indonesia
Number of POS Active clients (‘000) 11 416 1 335
4 423 508 1 710 169
2015 2016 2017 2015 2016 2017 Net Loans (€m) Net Profit (YTD) #1 in 217 POS 2015 2016 2017 87 25
2015 2016 2017 -15 -19 -19
Leader in POS acquisition with 50% market share Diversification offunding base – cooperation with new joint-financing partner 16 The Philippines
Number of POS Active clients (‘000)
4 110 1 428
1 951 520 840 119
2015 2016 2017 2015 2016 2017 Net Loans (€m) Net Profit (YTD) #1 in 202 POS 2015 2016 2017
68 -2 14
2015 2016 2017 -14 -16
POS market leader with 85% market share First syndicated loan closed – up to €35m 17 China
Number of POS Active clients (‘000) 237 511 16 317 141 315 10 621 63 391 5 002
2015 2016 2017 2015 2016 2017 Net Loans (€m) Net Profit (YTD) #1 in 9 727 POS 196
5 313 128 123 2 219
2015 2016 2017 2015 2016 2017
Successfully established a scale position helping to overcome the recent market turmoil caused by changes introduced by regulator 18 China – business context
Recent developments • Leading share in in-store lending strengthened • New loan production doubled y-o-y: from €6.7bn to €13.3bn • Focus on various initiatives to increase efficiency across front- and back-end processes − Fine-tuning the distribution network; − Expanding “alternative channels” operated directly by partnering retailers; − Rolling out innovative fintech features to further optimize costs; proportion of customers’ self-service through online processes significantly increases • We continue to diversify our funding sources in China − Number of local banking partners increased almost four-fold; we also continue a program of capital market issuance • New regulations aimed at curbing growth of unregulated microfinance companies and P2P platforms has led to short-term market turbulence − In common with the market, we witnessed a temporary increase in risk costs − We believe that these changes will be beneficial in the mid-term for both the market and HC CFC
Home Credit continues leading the segment of in-store lending in China New regulation is aimed at curbing the growth of unregulated microfinance P2P platforms 19 China – business context
History of consumer lending regulation
• 2009 July China Banking Regulatory Commission (CBRC) published its Pilot Consumer Finance Company (CFC) Management Practices
• 2010 Piloting of first four CFCs under new license model (Bank of Beijing CFC, BOC CFC, Jincheng CFC and Home Credit CFC) • 2014 January National roll-out of CFC licensed companies
• 2015 Internet finance boom in China • 2016 March National Internet Finance Association (NIFA) established; regulation for internet financial companies introduced, e.g. loan amount limitation, information disclosure, fund supervision, etc.
• 2017 August Nets Union Clearing Corporation (NUCC) managed by People’s Bank of China (PBOC)
• 2017 December Further Regulation on Cash Loan and Internet Financial Companies
• 2018 January China’s first individual credit scoring center, “Baihang Credit”, established
Goal is to clean up unregulated lending activities and rein in financial risks 20 China – business context
Key regulatory changes introduced by CBRC and PBOC at the end of 2017 • No license = no business − Unlicensed firms or individuals are banned from carrying out lending business • Interest rate cap − All interest rates, including all fees, must be within the legally-allowed limit, and terms and conditions of loans must be clearly communicated to borrowers. The interest rate cap in China is currently 36%. • Loan purpose management • Others: − ABS portfolio must be free of “cash loans”, “campus loans” and “down-payment loans” − No outsourcing of core business (such as credit reviews and risk control) − No funding from institutions without credit business qualification for loans
New regulations will ensure that only strong lenders remain in consumer finance sector 21 Meeting Agenda 1. STRATEGY AND BUSINESS 2. SUMMARY BY COUNTRY 3. KEY FINANCIAL INDICATORS Strong financial performance
Strong loan growth (€bn) (1) Resilient revenue (€m) (2)
NIM 15.6% 14.0% 14.7%
15,4 3 122 9,9 1 619 2 000 5,8
2015 2016 2017 2015 2016 2017
CostRecovering of risk profitability Strong profitability (€m)
RoAE 13,2% (3.3)% 16.2% 14.5% 7,6% 8,9% 210 244
2015 2016 2017 -42 2015 2016 2017
Growing the size of the business while preserving operating margins
1 Net loans 2 Operating income 22 Profit & Loss:
(€m, ratios annualizedwhere applicable) 2015 2016 2017 Net interest income 1,207 1,532 2,417 Net fee income 304 418 666 Other operating income 108 50 40 Operating income 1,619 2,000 3,123 Operating expenses (887) (1,115) (1,626) Impairment losses (725) (563) (1,124) Profit before tax 9 325 373 Income tax expense (50) (115) (129) Profit from continuing operations (42) 210 244 Attributable to equity holders (40) 213 256
Key performance indicators NIM 15.6% 14.0% 14.7% CIR 54.8% 55.7% 52.0% CoR 13.2% 7.6% 8.9% ROAE (3.3%) 16.2% 14.5% 23 Balance sheet:
(€m) Assets 2015 2016 2017 Cash and cash equivalents 1,343 2,412 3,021 Financial assets 1,501 1,252 1,533 Due from banks 391 397 403 Net loans 5,835 9,866 15,452 Other assets 586 777 1,117 Total assets 9,656 14,704 21,526
Liabilities Customer deposits 4,909 5,401 6,356 Due to banks 2,331 6,427 10,598 Debt securities 373 320 998 Subordinated liabilities 428 416 383 Other liabilities 419 639 1,163 Total liabilities 8,460 13,202 19,498 Total equity 1,196 1,501 2,028
NPL ratio 10.0% 6.1% 6.9% NPL coverage ratio 116% 128% 121.7% 24 Q&A Appendix Home Credit’s management team
A team of recognized leaders in their fields, committed to high standards of corporate governance
Jiri Smejc Tomas Kocka Jean-Pascal Mel Carvill Christoph Tomas Jirgl David Minol Pavel Vyhnalek CEO Deputy CEO Duvieusart CGIRO Glaser Regional Executive Regional Executive Regional Executive Funding & Capital CFO Director Director Director Markets
Pavel Rozehnal Radek Pluhar Khalid Husseini Pavel Krbec Miroslav Boublik Petr Janák Ludek Mraz Radek Hubeny CLO CRO CIO Head of Online Head of Special CHRO Head of CRM Head of Strategy Projects 25 Strong and diversified parent company
Ownership Key investments
Listed Value Petr Thi Ladislav Jean-Pascal €2.7bn (market value of PPF’s Kellner s Bartoníček Duvieusart ü 98.92% 0.54% 0.54% 81.06% share) ima û €0.7bn (book value)
Key financial results * û €2.03bn (book value)
• Total assets: €34.8bn û €0.7bn (book value) €0.57bn (market value of PPF’s • Equity: €6.9bn ü 12.69% share) • Net profit: €1.2bn û Biotechnology investment Diverse business activities encompassing banking and financial services, telecommunications, biotechnology, insurance, real estate,and agriculture Strong cash flow generation capacity to support further investment in high growth businesses * Total assets and Equity as of 30 June 2017, Net profit for 12-month period ended 30 June 2017 26