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Polycom Realpresence Collaboration Server (RMX) Deployment Guide for Maximum Security Environments

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Polycom Realpresence Collaboration Server (RMX) Deployment Guide for Maximum Security Environments [Type the document title] Military Unique Deployment Guide Version 8.3.0.J May 2014 | DOC2714B Polycom® RealPresence® Collaboration Server (RMX) 1500/2000/4000 Deployment Guide for Maximum Security Environments Polycom Document Title 1 Trademark Information POLYCOM® and the names and marks associated with Polycom's products are trademarks and/or service marks of Polycom, Inc., and are registered and/or common law marks in the United States and various other countries. All other trademarks are the property of their respective owners. Patent Information The accompanying product may be protected by one or more U.S. and foreign patents and/or pending patent applications held by Polycom, Inc. This software has achieved UC APL certification. This document provides the latest information for security-conscious users running Version 8.3.0.J software. The information in this document is not intended to imply that DoD or DISA certifies Polycom RMX systems. Support Information For support on your Polycom systems, contact Polycom Global Services at 1-888-248-4143 or go to the Polycom Support Contact page (http://support.polycom.com/PolycomService/support/us/support/ Contact_Us.html). Documentation Feedback Polycom appreciates your help as we work to improve its product documentation. Send your comment to [email protected]. © 2014 Polycom, Inc. All rights reserved. Polycom, Inc. 6001 America Center Drive San Jose CA 95002 USA No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of Polycom, Inc. Under the law, reproducing includes translating into another language or format. As between the parties, Polycom, Inc., retains title to and ownership of all proprietary rights with respect to the software contained within its products. The software is protected by United States copyright laws and international treaty provision. Therefore, you must treat the software like any other copyrighted material (e.g., a book or sound recording). Every effort has been made to ensure that the information in this manual is accurate. Polycom, Inc., is not responsible for printing or clerical errors. Information in this document is subject to change without notice. Document Change History This information is required for listing on the US Department of Defence (DoD) Unified Capabilities (UC) Approved Products List (APL): Doc Version Release Date Description 1.0 May 2014 Initial approved release CONDITION OF FIELDING. When the system is deployed into an operational environment, the following security measures (at a minimum) must be implemented to ensure an acceptable level of risk for the sites’ Designated Approving Authority: a. The system must be incorporated in the site’s PKI. If PKI is not incorporated, the following findings will be included in the site’s architecture: • APP3280 for RMX Rel. 8.3.0.J; DMA 7000 Rel. 6.0.1J • APP3290 for DMA 7000 RMX Rel. 8.3.0.J ; DMA 7000 Rel. 6.0.1J •APP3300 for DMA 7000 RMX Rel. 8.3.0.J ; DMA 7000 Rel. 6.0.1J •APP3305 for DMA 7000 RMX Rel. 8.3.0.J ; DMA 7000 Rel. 6.0.1J •DSN13.17 for RMX • NET0445 for RMX; DMA 7000 b The system must be integrated into the site’s AD environment for authentication and authorization requirements. c The site must be a STIG-compliant, PK-enabled workstation for management of the solution. d The configuration must be in compliance with the Polycom RMX Family Rel. 8.3.0.J military- unique features deployment guide. e The site must register the system in the Systems Networks Approval Process Database <https:// snap.dod.mil/index.cfm> as directed by the DSAWG and Program Management Office. Table of Contents Table of Contents First Time Installation and Configuration . 1-1 Workstation Requirements ................................................................................................... 1-1 Required IT Infrastructure .................................................................................................... 1-2 DNS .................................................................................................................................. 1-2 NTP Servers ..................................................................................................................... 1-2 Certificate Authority Server .......................................................................................... 1-2 RMX Hardware ....................................................................................................................... 1-3 First Time Installation and Configuration .......................................................................... 1-3 Upgrading to Version 8.3.0.J ......................................................................................... 1-4 Procedure 1: Hardware Installation and Setup .................................................................. 1-4 Installing the Telescopic Rail Runners on the Rack ................................................... 1-5 Telescopic Rail Runners Accessory Kit ............................................................... 1-5 Telescopic Rail Runner Assembly ........................................................................ 1-6 Installing the RMX 1500 ................................................................................................. 1-8 Optional. Installing the RTM ISDN 1500 Card on the RMX 1500 ................... 1-8 Mounting the Collaboration Server 1500 in a Rack ........................................... 1-9 Connecting Cables to the RMX 1500 .................................................................. 1-11 Installing the RMX 2000 ............................................................................................... 1-12 Optional. Installing the RTM ISDN Card on the RMX 2000 .......................... 1-12 Mounting the Collaboration Server 2000 in a Rack ......................................... 1-12 Connecting Cables to the RMX 2000 .................................................................. 1-13 Installing the RMX 4000 ............................................................................................... 1-15 Optional. Installing the RTM ISDN Card on the RMX 4000 .......................... 1-15 Mounting the Collaboration Server 4000 in a Rack ......................................... 1-16 Connecting the RMX 4000 to the Power Sources ............................................. 1-17 Connecting Cables to the RMX 4000 .................................................................. 1-19 Procedure 2: Gather Network Equipment and Address Information .......................... 1-20 IP Services ...................................................................................................................... 1-20 Management Network ......................................................................................... 1-20 Signaling Network ............................................................................................... 1-20 ISDN/PSTN Services ........................................................................................... 1-20 First Time Setup Worksheet ........................................................................................ 1-20 Procedure 3: First Entry Configuration ............................................................................. 1-25 Register the RMX .......................................................................................................... 1-25 Obtain Product Activation Key for the RMX ........................................................... 1-25 Download and Install the RMX Manager Onto a Workstation ............................. 1-25 Connect the Workstation to the Default Management Network .......................... 1-27 Configuring the workstation for direct connection ......................................... 1-27 Connect the Workstation to the RMX ................................................................ 1-31 Power up the RMX ....................................................................................................... 1-32 Login to the RMX ......................................................................................................... 1-32 Activate the RMX Product .......................................................................................... 1-33 Modify the Default Management Network .............................................................. 1-33 Polycom, Inc 1 RealPresence Collaboration Server (RMX) 1500/2000/4000 Deployment Guide for Maximum Security Environments Modifying the Signaling Network Service ................................................................1-35 Fast Configuration Wizard ..................................................................................1-36 Configure the ISDN/PSTN Network Service ...........................................................1-44 Configure the DNS for the Management Network: .........................................1-53 Procedure 4: Enable Ultra Secure Mode ............................................................................1-54 Connecting to the RMX ........................................................................................1-55 Procedure 5: Enable Network Separation (RMX 2000) ..................................................1-56 Enabling Network Separation .............................................................................1-57 Procedure 6: Enable Secured Communication .................................................................1-58
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