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National Association for Gambling Studies (Australia) 2 2004 Conference Proceedings

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National Association for Gambling Studies (Australia) 2 2004 Conference Proceedings See discussions, stats, and author profiles for this publication at: https://www.researchgate.net/publication/37358529 Impacts of the work environment in gaming venues on staff: an exploratory study Article · January 2004 Source: OAI CITATIONS READS 0 79 3 authors: Nerilee Hing Jeremy Buultjens Central Queensland University Southern Cross University 272 PUBLICATIONS 5,213 CITATIONS 180 PUBLICATIONS 1,671 CITATIONS SEE PROFILE SEE PROFILE Helen Breen Southern Cross University 118 PUBLICATIONS 1,258 CITATIONS SEE PROFILE Some of the authors of this publication are also working on these related projects: A deep 1D convolutional network to detect problematic online gambling View project Impulse betting View project All content following this page was uploaded by Jeremy Buultjens on 20 May 2014. The user has requested enhancement of the downloaded file. NATIONAL ASSOCIATION FOR GAMBLING STUDIES 2004 ANNUAL CONFERENCE GOLD COAST, AUSTRALIA CONFERENCE PROCEEDINGS CONTENTS IMPLEMENTING OUTREACH PROBLM GAMBLING PROGRAMS SUPPORTING THOSE PROVIDING SERVICES TO ABORIGINAL CLIENTS IN REGIONAL CENTRES: A WESTERN AUSTRALIAN EXPERIENCE..........................................................................................4 GLENYS ADDY & JOANNE RICHARDSON FINDING THE MIDDLE GROUND: THE CLUBCARE PARTNERSHIPS REVIEWED ........14 1 2 3 PAULINE ALLINGHAM ADRIAN CADDY & PATRICK KEOGH YOUNG PEOPLE’S PERCEPTIONS AND ATTITUDES TOWARDS GAMBLING..................27 JOANNE BIRKETT FINANCIAL COUNSELLING: THE PIVOTAL PROCESS............................................................37 1 2 DENNIS BORHAM AND ANNABEL MAYO COGNITIVE COUNSELLING TECHNIQUES FOR PROBLEM GAMBLING..........................48 GREGORY COMAN PHD PUTTING THE CARDS ON THE TABLE: AN ADVOCATE’S EXPERIENCE .........................56 KERRIE CROSS THE EVOLUTION OF RESPONSIBLE GAMBLING .....................................................................67 HOWARD A DREITZER A PROFILE OF PROBLEM GAMBLING CLIENTS IN NORTHERN NSW ..............................72 BARRY EVANS, YVONNE CORRIGAN, JEREMY BUULTJENS, JOHN HAW, NERILEE HING & HELEN BREEN AN HOLISTIC APPROACH TO SUPPORTING INDIVIDUALS WITH AN INTELLECTUAL DISABILITY AND A GAMBLING PROBLEM.................................................................................84 ASHLEY GORDON GAMBLING POPULATION SURVEYS – QUEENSLAND’S EXPERIENCE .............................93 BARRY HAWORTH IMPACTS OF THE WORK ENVIRONMENT IN GAMING VENUES ON STAFF: AN EXPLORATORY STUDY....................................................................................................................103 NERILEE HING, JEREMY BUULTJENS & HELEN BREEN EARLY INTERVENTION IN NEW ZEALAND’S NEW LEGISLATIVE ENVIRONMENT: A PARTNERSHIP APPROACH.............................................................................................................120 1 2 CAROLYN HOBSON & ALISON PENFOLD THE REDISCOVERY PROGRAM: A PERSON-CENTERED GROUP APPROACH TO THE TREATMENT OF PROBLEM GAMBLING ...................................................................................132 KYLIE KING, KATE EARL & NIAL WOTHERSPOON READJUSTING THE BALANCE BETWEEN COMPETITION AND CONTROL IN UK GAMBLING LEGISLATION .............................................................................................................145 JOHN LEPPER & STEPHEN CREIGH-TYTE THE GEOGRAPHY OF GAMBLING: ACCESSIBILITY OF EGMS IN SUBURBAN CANBERRA...........................................................................................................................................171 DR DAVID MARSHALL, PROFESSOR JAN MCMILLEN & BRUCE DORAN WHY STUDY GAMBLING? REFLECTIONS ON THE PAST 20 YEARS.................................178 PROFESSOR JAN MCMILLEN National Association for Gambling Studies (Australia) 2 2004 Conference Proceedings EVALUATING THREE PROBLEM GAMBLING SCREENS: SOGS, VGS AND CPGI .........201 PROFESSOR JAN MCMILLEN & DR MICHAEL WENZEL EVALUATING THE PERCEIVED EFFECTIVENESS OF THE QUEENSLAND EDUCATION MODULES IN RESPONSIBLE GAMBLING DEVELOPED FOR SCHOOL CHILDREN.....210 JACQUI MINNIKIN AN INVESTIGATION INTO GAMBLING NEWSPAPER ADVERTISEMENTS IN QUEENSLAND BY TYPE OF ORGANISATION ...........................................................................223 SHAREN NISBET, HELEN BREEN, NERILEE HING & JEREMY BUULTJENS IMMIGRATION, CULTURE AND GAMBLING – A GREEK COMMUNITY PERSPECTIVE ..................................................................................................................................................................246 MARIA PETROHILOS & MARIA KLADIS AN EXPERIMENT ON THE SOCIAL CONTAGION OF GAMBLING BEHAVIOUR...........255 DR. MATTHEW J. ROCKLOFF & MS. VICTORIA DYER EDUCATING MELBOURNE’S YOUTH: TURNING AFL FOOTY PLAYERS INTO RESPONSIBLE GAMBLING ADVOCATES...................................................................................260 PRUE SABELBERG & MS CORINNE RICE THE NEW ZEALAND GAMBLING ACT 2003: STRIKING A BALANCE BETWEEN PERMITTED GAMBLING, PROBLEM GAMBLING, AND COMMUNITY EXPECTATIONS. ..................................................................................................................................................................266 ANDREW SECKER, JOHN MARKLAND & MICHAEL OSMOND GAMBLING PROBLEMS AFFECTING CLIENTS ACCESSING FOODBANKS: INTEGRATING HELP INTO A GENERIC SOCIAL SERVICE .................................................279 1 2 DR SEAN SULLIVAN & LYNETTE HUTSON THE PROPOSED DIPLOMA OF PROBLEM GAMBLING WORK...........................................283 J. STEPHEN THOMAS, GILLIAN BONSER & SUSAN SCOWCROFT FROM TELEPHONE SUPPORT TO FACE TO FACE COUNSELLING: A GAMBLING COUNSELLOR’S PERSPECTIVE ....................................................................................................290 MEG WELCHMAN & JULIA ARNOLD LOGIC OR LUCK? - SOME GAMBLERS DO WIN!.....................................................................295 ALLEN WINDROSS National Association for Gambling Studies (Australia) 3 2004 Conference Proceedings IMPLEMENTING OUTREACH PROBLM GAMBLING PROGRAMS SUPPORTING THOSE PROVIDING SERVICES TO ABORIGINAL CLIENTS IN REGIONAL CENTRES: A WESTERN AUSTRALIAN EXPERIENCE Glenys Addy & Joanne Richardson Gambling Help W.A., Centrecare, 456 Hay Street, Perth Phone: (08) 9325 6644 Fax: (08) 9221 3631 E-mail: [email protected] ABSTRACT Providing culturally appropriate and effective problem gambling services to Aboriginal clients and communities is a challenge faced by mainstream agencies. In 2004 Gambling Help W.A. (formerly BreakEven) implemented an outreach program to regional communities in Broome and Derby, Western Australia. This paper outlines the principles guiding the project, including the principles of self determination and community development. It also describes two levels of sharing- within the communities and between community workers and the specialist gambling service provider. The patterns of gambling in these communities will be outlined with a focus on the benefits and concerns arising from gambling activities. Issues of history, culture, gender and community resources will be discussed. This project has led to the development of an outreach model that can be adapted to provide services in other regional centres. Introduction Problem gambling services in Western Australia are contracted by the Problem Gambling Support Committee, whom fund 2.8 positions. Four workers are employed to provide counselling, training and outreach services in Perth and throughout Western Australia. These services are provided by Centrecare’s Gambling Help W.A. program, based in the agency’s Perth office. Relative to other states, Gambling Help W.A. is a small team. There are no specialist service providers for gambling problems in any regional centres in Western Australia. The limited nature of problem gambling services in Western Australia, in part, reflects the lower demand for services associated with a reduced rate for gambling problems. The Productivity Commission reported that the prevalence of gambling problems in Western Australia was 0.7% of the adult population, compared with a national rate of 2.07% (using scores of 5+ on SOGS) (Vol 1 p6.46). The successive governments of Western Australia have maintained restrictions on the use of gaming machines. “Arrangements for machine gaming in W.A. are quite different to those of other jurisdictions: that state’s gaming machines are confined to Burswood Casino and the type of gaming machines is restricted to electronic video games which emulate casino games (‘Pokies’ are not permitted). (Prod Commission Report Vol 2, 13.7). The National Association for Gambling Studies (Australia) 4 2004 Conference Proceedings nature and extent of gambling problems in Western Australia differs markedly from the rest of Australia. The Problem Gambling Support Committee contract with Gambling Help W.A. specifies that the service “establish links with non specialist service providers, which have clients that are adversely affected by gambling, in order to provide and support and to act as a point of reference and referral” (p.5b, RFT 96502, Dept of Racing, Gaming and Liquor) “The target group for the establishment of collaborative links include financial counsellors, alcohol and drug counsellors and service providers in CALD and indigenous communities”. The contract also requires that training be provided on an “as needs basis” for regional financial counsellors and alcohol and drug counsellors. To assess the need for training and support, Gambling Help W.A. staff prepared and circulated a survey to
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