Against the Grain

Volume 19 | Issue 2 Article 37

April 2007 Marketplace -- Booksellers Who Blog John D. Riley Eastern Company, [email protected]

Follow this and additional works at: https://docs.lib.purdue.edu/atg Part of the Library and Information Science Commons

Recommended Citation Riley, John D. (2007) "Library Marketplace -- Booksellers Who Blog," Against the Grain: Vol. 19: Iss. 2, Article 37. DOI: https://doi.org/10.7771/2380-176X.5077

This document has been made available through Purdue e-Pubs, a service of the Purdue University . Please contact [email protected] for additional information. “content is king;” whoever controls the con- has married its and journals with As I See It! tent controls the way it is used and paid for. the underlying economic data on which from page 79 I am not sure that this is true any more. And they are based and tools that enable the it certainly is a cultural attitude that inhibits user to find, download and model data in collaboration permits multiple overlap- publishers from taking a fundamental look at a way that would simply be impossible ping descriptions. The example always their business models. in print; used is that of a photograph of a puppy, It seems to me that the key to the future of Knovel is an aggregator of engineering which could be described as “puppy” and • the scholarly journal is to build functionality reference material published by a wide “cute,” and could be found along either around the basic content. Readers are faced range of publishers. The whole database axis. with more content, and less time to use it. That is deeply indexed both by keywords and What Has This to Do With content may be freely available from reposi- by data values and properties. Data, Scholarship and Research? tories. So readers want tools that analyze and physical and chemical properties, tables structure content in ways that make it useful and graphs are held in such a way that the I am profoundly skeptical of the idea that to them. Publishers should add value to what user can undertake complex engineering users will create a better index of scholarly they publish by adding workflow tools. CSA calculations in a matter of minutes — cal- information on the fly than a system Illustrata enables searching for charts, graphs culations that might take the best part of a that works to a taxonomy honed over many and illustrations in articles. The Royal Society day using paper-based information. It is years by scholars. However, the formal index of Chemistry has started to index images, table widely used in corporate markets, where is slow to change, and does not react to changes and compounds in its publications for search its value lies in enhancing productivity. in disciplines very quickly, or to new areas of and download. Publishers have to adopt and knowledge. Tagging is immediate. If tagging • Alexander Street Press publishes da- adapt these technologies to their publishing, tabases in the humanities — especially becomes second nature to researchers, the while maintaining the effectiveness and author- index can evolve in real time. Can publishers music, women’s’ studies and history. It ity of the peer review process that underpins sees folksonomies as a resource to update use folksonomies to complement conventional scholarly publishing. indexes? Yes, but only if tagging is widespread and improve its indexing on a continuous and intensive, so that new index terms become My personal view is that publishers have basis, and its use of Web 2.0 techniques widely used and gather authority through use. much to do to understand and use these new to build communities of interest, illus- Folksonomies comprise a resource for publish- technologies. The content itself is still impor- trate that this technology applies as much ers. Provided that they are subject to a proper tant, but will almost certainly be less valuable in the humanities and social sciences as review process, they can be of considerable in the longer run than the functionality they in science, technology and medicine. value as navigational aids to the literature. add to that basic peer-reviewed content: sup- Readers are looking for ease of use and User input makes better products! porting datasets, taxonomies, deep indexing effectiveness: not just convenience, but ef- and linking to other relevant resources, search- ficiency, interactivity and applicability. They There are some features of Web 2.0 that are ability, tools for downloading, analyzing and already being used by scholarly publishers: want to be able to apply the tools that come manipulating data, facilities to build commu- with the product to their own work. This • RSS (Really Simple Syndication) in- nities within the discipline that extend beyond is not just about saving time, but also about cludes blogs, news feeds, and podcasts the journal article, etc. There are already good enhancing productivity. It is the creation of – a of Web-based services used examples of what can be done: convenience, and the productive use of time, to provide frequently updated informa- • the Organization for Economic Co- that will differentiate publishers from reposi- tion. Readers register for a feed. The operation and Development (OECD) tories. service presents the reader with content that is new since the previous time they checked. • One type of RSS is the blog. Blogs are already commonplace. Many companies — not just publishers — are using them Library Marketplace — to find out what their customers really think, and to feed this information back Booksellers Who Blog into product development. In the journal sphere, they can point readers to content Column Editor: John D. Riley (National Sales Director, Eastern Book Company) and invite discussion about it. • While digital technology has been used in production for a long time, narrow Column Editor’s Note: Names of Websites Many of the vendors and publishers I spoke niches of interest are now much easier to and blogs are in bold italic and use their own to for this column said that they depend mainly reach online. The Long Tail is a reality in given names. It is best to Google them to get on Listservs and password protected Websites, journal usage, as it is in the sale of books as is to be expected in the commercial sphere, via Amazon. to their sites. I will give the url where there is any confusion. — JR where there is a fee for access to such valuable Web 2.0 throws down a challenge to pub- information. Some of the bigger publishers lishers’ management of copyright. Publishers even have internal news services to keep them have — not unreasonably, as it is the bedrock In the last “Library Marketplace” column up to date on industry news and trends. In on which they base their businesses — been I tried to show some of the ways libraries addition, many publishers indicated that they obsessed with protecting their intellectual could highlight their book collections through were mainly concerned with electronic rights property rights. As Web technologies have simple measures such as creating more excit- issues and licensing of their products and so developed, this has come to be seen as simply ing displays for their books or participating in paid more attention to licensing sites. Sound limiting re-use and preventing innovation. an active social engagement with patrons. In familiar? I will try to touch on some of those, Publishers may have to reconsider their posi- this column I am going to do a 180, or rather but will mainly try to point out free sites deal- tion and are likely to lower the barriers to use as a 90 degree turn, and focus on some of the ing purely with books that will be of interest they recognize that benefits accrue from collec- Websites that booksellers of all types use that to booksellers as well as librarians. might be of interest to librarians. The Web has tive adoption of content. Creative Commons Neilsen Books Scan and Pub Alley are two licenses show how this might be done. become a great way to publicize and sell books, so I will try to highlight some of the tools that of the major tools used by publishers to keep Content or Function? publishers and booksellers utilize to explore track of their books in the marketplace and to It has become almost a cliché to say that the marketplace and to connect to it. continued on page 81 80 Against the Grain / April 2007 Library Marketplace from page 80 test the waters for new titles. Both sites carry sales data from most of the bookstores in the US and from wholesalers, showing in stock quantities and weekly sales figures. From this data publishers can decide whether a book should go to reprint or if they need to prepare for a slew of returns. With Pub Alley they can track the sales of their competitors’ books. This data can help in the decision whether to publish a similar title or hold back. It can also help publishers find niches that aren’t being covered. First and most popular among sites avail- able to the general public is Publishers Weekly. Librarians and booksellers both put this at the top of their list for current publishing and news. Print and online subscrip- tions can be combined for a slightly higher fee. PW Daily is a free service with breaking news in the industry. One recent article of note cov- ered Michael Powell’s presentation at PNBA where he exhorted booksellers to become better marketers of their services. Booksellers said they are starting to use social Websites such as MySpace to market their stores and Bantam Dell Publishing Group is opening a virtual bookstore in SecondLife where browsers can pick up and read from current publications. Another publishing industry site is the Book Standard. It is an excellent source for news about publishing mergers and buyouts. They are located in Chicago and have a leg up on some of the latest private banking buyouts, such as the Baker & Taylor sales of late. The whole field of publishing and bookselling. It tion of University Publishers. Here you site covers breaking news from publishers bills itself as “…what’s new in the world of will find discussions amongst university press worldwide. Recent articles included one about old books and , links to the editors and marketers. It’s a great site to find the “widget” that Random House offers for a news stories that matter.” But it is much more out more about the issues that are of concern “listen inside the book” type service for their than that. Recent articles included one about to such a vital segment of academic publish- audio books and another article about a new Chinese students photographing ing. One recent discussion concerned the blogs publishing initiative in Britain for short stories pages in bookshops using their cell phones that publishers such as Oxford OUPblog and offered as stand alone books. and then broadcasting them to their fellow MIT MITPresslog are setting up to encourage students. Other articles included an interview discussions about their books. Another popular site is Google Alerts with R. Crumb and a piece about Gabriel where breaking news on selected subjects American Booksellers Association Book- Garcia Marquez mediating a peace effort in selling This Week is a great site for keeping up can be automatically selected and emailed. Colombia. The service is very thorough and ferrets out to date with BEA and BookSense news. It is listing from thousands of news sources and it Their main focus is the used and rare book also useful to librarians to keep up with legal is free. Another popular site is AL Direct the trade and in that area they are probably the best issues facing both bookstores and libraries ALA weekly newsletter. It is free with ALA source going. If you are a user of Amazon, in areas such as censorship. More librarians membership. This is a great way for publishers Advanced Book Exchange or Alibris they have been attending BEA lately and this site to stay on top of breaking news in the library have some very useful chat rooms where you will keep you up to date on programs and world. Likewise the Chronicle of Higher can post queries and engage in discussions speakers. Education’s (http://chronicle.com/news/) and about used and rare books in general. Now for some of the more fun, au courant, its daily emails keep many publishers up to Shelf Awareness (www.shelf-awareness. and hip independent blog spots. These sites are date on current academic issues. The service com/news.html) is another blog, this time great fun for the heated discussions that blogs is free with a print subscription. aimed at the US bookseller market. Here you are famous for. The sites are maintained by There are many blogs on the net that deal can find news about bookshops and publishers true booklovers whose passion shows through with bookselling and publishing. and the nexus between the two. One recent in their dedication to keeping books in the They run the gamut from “zine” article highlighted “Small Press Month” forefront of their blogs. Long live uncensored type fun and games to more and what bookshops could do to literary blog spots! serious industry oriented encourage small press sales. Bookseller Chick even though Bookseller sites. I will try to cover One site that I have Chick works at a chain bookstore she isn’t some of both. found particularly afraid to touch on the more controversial top- Shelf Life (www. helpful is the The ics in publishing, but she does maintain her inprint.co.uk/thebook- Exchange Online anonyminity. She recently had a great post on guide/shelf_life.shtml) (http://aaupblog. Starbuck’s entering the publishing world and is a UK site offering aaupnet.org/?cat=9) the effect they can have on first time fiction. news from across the the newsletter of the Bookride recently had a very valuable American Associa- continued on page 82 Against the Grain / April 2007 81 Drinking From The Firehose — Too Many Passwords, Too Little Time Column Editor: Eleanor I. Cook (Appalachian State University, Boone, NC)

he number of passwords that the average what. The only personal codes I don’t have the best passwords are the hardest to remember librarian must have at his or her finger- to write down to remember are: My social or figure out — it’s rather thatDr. Cazier has Ttips has grown by leaps and bounds in security number, my home and work telephone actually demonstrated this in an empirical way recent years and there is no end in sight. This numbers, and my ATM PIN. I also can usually that can’t be ignored. is a fact of life and we must find a way to recall my main email user name and password In one study, Joseph Cazier and Dawn manage them better. I suspect there are many and my library ILS username and password but Medlin used a real data set of customer pass- people in other professions facing a similar I use these everyday and I have these written words from an e-commerce system to analyze challenge. IT system administrators and bank down in the same place I have all the other the strength of the passwords. They were able managers and well, just about anyone who codes I’ll never remember, because I believe to crack a majority of the passwords in a rela- shops or pays bills online with any regularity it is my responsibility to make sure that if tively short period of time.2 In another study will find themselves collecting a hodgepodge something bad happens to me, that someone by the same authors, password choices were of passwords to recall. can get in there if necessary. analyzed by gender and trends for password The experts often say that you should never As a librarian and faculty member at a development were discussed.3 write down passwords. Excuse me? As of this university, I am not held to the same strict If you think you are alone in using your writing, I have 97 unique (almost) passwords security standards as people who work in the children, grandchildren or pet names as — 34 of them are for and shopping private sector. I have heard some interesting passwords, think again. Apparently the most sites, 23 of them are for credit cards and other stories about how strictly passwords are man- popular constructs for password creation personal finance and ID purposes, and 40 of aged out there in the include these categories: family names; fan them are specifically library work-related. “real” world and while names, such as sports teams or entertainment To this latter category I add regularly as it makes me shudder characters; fantasy aspects, including sexual we increase the number of databases and (and wonder); allusions (remember the commercial with the e-journal platforms. Therefore, that advice I can respect guy on the train trying to quietly tell the per- is completely unhelpful to me, as there is their need for son on the other end that his password is “big no way on this earth I could possibly keep more security boy”?) and then finally, cryptic combinations, up with this many secret codes, no matter in some cases. which is what is considered the best practice But so often, for development of passwords. In addition, the companies are categories of “Faith,” “Place,” and “Numbers” moving the li- figure prominently in the way people develop ability back onto the individual, so not to have passwords.4 Library Marketplace to take the heat. Why is it a problem to use these kinds of from page 81 With identity theft such a serious problem, passwords? They are easy to guess and the what are we to do? In order to explore this topic people trying to guess them are using many column on “sleepers” in used bookstores. You with more rigor, I decided to do a little research. clever ways to get at your passwords. Besides will be surprised at how much some seemingly I found a number of articles in the popular lit- running software programs looking for com- common books are selling for. erature about the way passwords are developed mon passwords (which is one method) another and what the best practices are, but this did not Bibliophile Bullpen they recently listed all disturbing but growing method is referred to satisfy me completely because some of the as “social engineering.” Social engineering is of those “unlisted” 800#’s for customer service advice was the same old thing — don’t write at places like Amazon. the term used when sensitive information is them down, and make them unique and hard to obtained simply by asking for it — sometimes Bookstore (http://bookstoretour- crack.1 Ok, I sort of know this intuitively, but directly but other times under the guise of some ism.blogspot.com/) What a great site! Larry it is too difficult to do this, right? We are all other inquiry for which the victim doesn’t Portzline’s passion for books shows through lazy about the way we develop our passwords, understand the real purpose. in every post. Recent article included one on but does it really matter? 5 the founding of some new “Book Towns” and a In an article soon to be published, Cazier But then, I met someone who changed and Botelho report on a study they conducted discussion of the merits and demerits of writing my thinking entirely. A colleague of mine in the margins of one’s own books. recently in a metropolitan area. They set up at Appalachian State University has done a table in front of a large financial institution And last, but not least, Publishing Insider, some really interesting research that captures in a downtown area. Presumably, individuals the blog of Carl Lennertz at Harper Collins. the essence of the problems we face with the working at such a company would have re- His site is notable for its “insider” approach world of passwords. Dr. Joseph Cazier has ceived a modicum of security training concern- and also for its great set of links to even more several scholarly articles already published ing passwords and the like. The researchers blogs. The universe of book and literary blogs concerning password security issues and in his did not hide where they were from or what is an important way to stay in touch with the most recent study he has demonstrated some they were doing — they identified themselves real thing, books. disturbing trends in the behavior of every-day as university researchers and said that they And just for fun, check out these book citizens that points to the real need we all have were conducting a study about passwords. related film clips on YouTube: “Introducing for being more careful about how we construct They asked people if they wished to fill out Le Book,” “Signed 1st ,” “March of the passwords that serve as barriers to our most a survey and offered them candy, and also a the Librarians.” sensitive personal information — our bank chance to win a free dinner at a local Special thanks to Kevin Hanover at Da records, our email accounts, our financial and for completing the survey. They then repeated Capo, Christine McCarthy at Merriam- health records, and so on. the study in front of a major hospital (another Webster, Stephen Bozich at H.W. Wilson, Dr. Cazier is certainly not the first person institution where employees are assumed to Bill Kane at Alibris, Rolf Janke at Sage, Jon to explain this to me, least my systems col- have a higher than average understanding of Clayborne at Elsevier and Adam Chesler at leagues at the Library feel slighted for essen- security issues). They also repeated the study the American Chemical Society for their help tially telling my coworkers and me the same with a population of students. and suggestions. thing. It’s not that I didn’t already know that continued on page 83 82 Against the Grain / April 2007