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CIGNEX Bofa-ML Case Study Vn 13Jan.Cdr

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CIGNEX Bofa-ML Case Study Vn 13Jan.Cdr Liferay based Portal for a Leading Global Financial Company Company Overview The client is one of the world’s largest financial institutions, serving individual consumers, small- and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. The client has over 55 million customers, approximately 5,500 retail banking offices and 18,000 ATMs and an award-winning online banking with 29 million active users. Business Challenges faced The client’s existing portal with various applications, was built over the period of time, as a result; portal and applications were hosted on different application frameworks and were managed by different owners with their specific IT tools. This resulted into: • Disparate systems o Prevented collaboration amongst the members for sharing information • Inconsistent look-and-feel o Lacked cohesive user experience • Overlapping functionality o Features were replicated across systems • High maintenance costs and administration overheads o Due to multiple platforms supporting multiple technologies and tools The client wanted to develop an open source based portal (adopting Open Source technology as part of corporate’s strategy) which can create an open, collaborative culture combined with technology to enable a new generation of markets technology implementation in Asia Pacific region and at the same time reduce risks, complexity, and costs. CIGNEX Datamatics Solution On understanding the client’s business challenges and requirements, CIGNEX Datamatics recommended the adoption of Liferay Portal solution. Liferay, being an Open Source Portal solution, provides the following benefits: • No upfront license fee o Liferay charges its customers adopting Enterprise Edition a flexible Annual Support fee, based on the level of support required by its clients • Flexible with the freedom to develop o Liferay customers have access to the complete code base to customize existing code as well as develop modules around the core functionality offered • Shared functionality in Liferay Community o Option to contribute to the Liferay code base by sharing functionality developed by Liferay customers that are currently unavailable and have universal appeal. This ensures reduction in time and cost to deploy Liferay Portals • Access to Developers o As Liferay has been developed on Java technologies, Liferay customers do not need to invest into expensive platform specialists to deploy their solution • Out Of Box (OOB) functionality • Highly Scalable & Reusable across multiple brands and businesses o Huge reduction in Total Cost of Ownership (TCO) – in excess of 76% over traditional, proprietary Portal solutions The client decided on Liferay 6.0 based on its service oriented & model view architecture, cost effectiveness, support for extended technology stack and CIGNEX Datamatics as the system integration partner (Liferay’s platinum partner and partner of the year award in 2010). © CIGNEX Datamatics For enquiries e-mail us on [email protected] www.cignex.com Some of the key advantages that client has achieved during the course of the deployment of Liferay included: • Feature-rich collaborative portal with powerful CMS functionality o Web2.0 features – Blogs, Forums, Syndication, Bookmark, Knowledge base, Announcements etc. o Real time collaboration (Blogs, Forums, Document sharing) using Liferay Content Management o Personalization – delivering content based on the areas of interest o Bankopedia – a wikipedia type portal comprised of all company specific terminologies with brief explanation, application info with reference materials etc. • A well-defined content management and page management leading to easier update / modification • Speedy migration of over 50-60 pages with different CSS / Java Script, Templates and HTML design requirements from disparate systems • Easy customization & management for System Admin and community moderator o Theme Admin Tool o User Registration / Shared registration o Shared / Related / Most-read content / Gated content o Data feeds to and from 3rd party systems like Kapow Mashup server o Enhanced Article Display Lists / Commenting Key Benefits to Client The Liferay Portal and CMS deployment helped the client achieve the following benefits: • Highly reliable collaborative portal based on Open Source technology o Reduced time to roll out new websites by leveraging shared content and functionalities • Business in Control o Marketing teams in charge of content o Speedy updates and modifications • Massive cost reduction across o Licenses, Maintenance & Support o Deployment on account of re-usability of content and functionality o Infrastructure – In-house hosting on account of common platform About CIGNEX Datamatics About CIGNEX Datamatlcs (www.cignex.com): CIGNEX Datamatics (subsidiary of Datamatics Global Services Ltd.) is the global leader in Commercial Open Source & SAP Connect solutions. For over 10 years, CIGNEX Datamatics has provided Open Source solutions addressing enterprise requirements across Content Management, Portals & Social Collaboration, e-Commerce, Document Management, Records Management, Digital Asset Management, Business Process Management, Business Intelligence & Analytics, ERP, CRM, Enterprise Mobility and SOA. The company has expertise in applications and tools such as Alfresco, liferay, SAP, Magento, Sybase, Adobe, Pentaho, Compiere, Drupal, lntalio, JBoss, Mulesource, etc. CIGNEX Datamatics focuses on addressing key challenges faced by CIOs today including: • integrating Open Source solutions with existing line of business solutions • managing the contradictory demands of reducing IT spend while rolling out new solutions Over the years, CIGNEX Datamatics has helped in improving client profitability by delivering solutions to over 200 global customers using Onsite, Offsite and Offshore delivery models. Headquartered in Santa Clara, CA, CIGNEX Datamatics has offices in Colorado, Michigan, Massachusetts, New Jersey, Texas, United Kingdom, Germany, Switzerland, Bosnia, India, Singapore and Australia. Contact us USA UK Singapore India 2350 Mission College Boulevard, 8 The Square, Stockley Park, #08-03, SGX Centre 2, 2nd Floor, President Plaza Suite 490 Uxbridge, UB11 1FW, 4 Shentonway, Opp. Muktidham Derasar Santa Clara, CA 95054, USA UK Singapore 068807 Thaltej Cross Roads, S G Highway Ahmedabad - 380 054 Gujarat, India Tel: +1 (408) 327-9900 (Extn 302) Tel: +44 208 610 6105 Tel: (65) 6492-8762 Tel: +91 (79) 4020-7999 (Extn 100) © CIGNEX Datamatics For enquiries e-mail us on [email protected] www.cignex.com.
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