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Reference & User Services Quarterly Reference & User Winter 2018 Volume 58, Number 2 Services Quarterly ISSN 1094-9054 The Journal of The Reference and User Services Association (RUSA) journals.ala.org/rusq Connections, Conversations, and Visibility: How the Work of Academic Reference and Liaison Librarians Is Evolving Data Seeking Behavior of Economics Undergraduate Students: An Exploratory Study BRASS Outstanding Business Reference Sources 2018 Reference & User Services Quarterly The Journal of The Reference and User Services Association (RUSA) Editor: M. Kathleen Kern, Director, Miller Learning Center, advertiszing. Issues after 2007 (46:1) are available to read University of Georgia (2018–21). for free online. No print subscriptions are available. Editorial Advisory Board 2018–19: Radwa Ali, Editorial Policy: Reference & User Services Quarterly is the Director, Roxbury Public Library (2018–21); Jenny S. official journal of RUSA. The purpose of Reference & User Bossaller, Assistant Professor of Library and Information Services Quarterly is to disseminate information of interest Science, University of Missouri (2018–21); Heidi L. M. to reference librarians, information specialists, and other Jacobs, Information Literacy Librarian, University of Windsor professionals involved in user-oriented library services. The (2015–18); JoAnn Jacoby, Library Director, Colorado College scope of the journal includes all aspects of library service to (2018–21); Noah Lenstra, Assistant Professor Department adults, and reference service and collection development at of Library and Information Studies School of Education, every level and for all types of libraries. The journal follows The University of North Carolina–Greensboro (2018–21); a policy of double-blind refereeing of articles in advance of Nicolette Sosulski, Business Librarian, Portage District publication. Library (2015–18); Paul Sharpe, University Librarian, The —Adopted by RASD Board, June 27, 1989 University of Texas Rio Grande Valley (2018–21); Laurel Manuscripts: Prospective authors can review the Tarulli, Librarian and Information Services Manager, Sacred “Instructions to Authors” found online at https://journals Heart School of Halifax (2018–21); David A. Tyckoson, .ala.org/rusq/about/submissions. Associate Dean, Henry Madden Library, California State University, Fresno(2018–21); Neal Wyatt, PhD in Media, Art, Advertising: Reference & User Services Quarterly accepts and Text, Virginia Commonwealth University (2018–21). advertising for goods or services to the library profession and library services in general and encourages advertising as Ex Officio: Ann K. G. Brown, RUSA President (2018–19). a vehicle to inform readers of products and services and to Production: ALA Production Services: Tim Clifford, Chris provide product communication between vendor and buyer. Keech, and Lauren Ehle. Reference & User Services Quarterly will adhere to all ethi- cal and commonly accepted advertising practices and will Reference & User Services Quarterly is a continua- make every effort to ensure that its practices in relation to tion of RQ. The title change was effective with Volume 37, advertising are consistent with those of the other Association Number 1, 1997. publications. Reference & User Services Quarterly reserves the right to reject any advertisement deemed not relevant Please visit our website at https://journals.ala.org/rusq. or consistent to the above or to the aims and policies of © 2018 American Library Association. the American Library Association. Bill Spilman, Innovative Media Solutions, 320 W. Chestnut St., PO Box 399, Oneida, All material in this journal subject to copyright by the IL 61467. Phone: (309) 483-6467 or toll-free 1-877-878- American Library Association may be photocopied for the 3260; fax: (309) 483-2371; email: bill@innovativemedia noncommercial purpose of scientific or educational advance- solutions.com. ment granted by Sections 107 and 108 of the Copyright Revision Act of 1976. For other reprinting, photocopying, or Abstracting and Indexing: RUSQ is abstracted or translating, address requests to the ALA Office of Rights and indexed in Arts & Humanities Citation Index; Book Review Permissions, 50 E. Huron St., Chicago, IL 60611. Digest Plus; Book Review Index; Computers & Applied Sciences Complete; Current Contents; Ebscohost Masterfile; Education Circulation: Reference & User Services Quarterly (ISSN Research Complete; Educator’s Reference Complete; FRANCIS; 1094-9054) is published quarterly (fall, winter, spring, Gale Cengage Expanded Academic ASAP; Gale Cengage summer) by the American Library Association (ALA), 50 E. General OneFile; INSPEC; Library, Information Science, & Huron St., Chicago, IL 60611. It is the official publication Technology Abstracts; Library Literature & Information Science; of the Reference and User Services Association (RUSA) (for- LISA: Library and Information Science Abstracts; Professional merly RASD, Reference and Adult Services Division), a Development Collection; ProQuest Education Journals; ProQuest division of the ALA. RUSQ became an open access, online- Research Library; Referativny: Zhurnal; SCOPUS; Social only publication with the Fall 2017 issue (57:1). Publication Sciences Citation Index; and Web of Science. of this journal is supported by RUSA membership dues and Reference & User Winter 2018 Volume 58, Number 2 Services Quarterly ISSN 1094-9054 The Journal of The Reference and User Services Association (RUSA) journals.ala.org/rusq Columns 68 From the President of RUSA 76 Alert Collector Everyday Decisions MARK SHORES, EDITOR ANN K. G. BROWN Sources to Ponder: Developing a Meditation Collection 70 Career Conversations BRIAN QUINN Managing Up as a Positive, Collaborative Approach 82 Information Literacy ELIZABETH LEONARD and Instruction SARAH LEMIRE, EDITOR 73 Management Making a Place for Makerspaces MARIANNE RYAN, EDITOR in Information Literacy A Community of Collaboration LEAH MANN ANDIE CRALEY 87 Amplify Your Impact NICOLE EVA AND ERIN SHEA, EDITORS My Body is Ready: Best Practices for Using Memes on Library Social Media ANDY WOODWORT Features 91 Connections, Conversations, 103 Data Seeking Behavior of and Visibility Economics Undergraduate How the Work of Academic Reference Students and Liaison Librarians Is Evolving An Exploratory Study ANNA MARIE JOHNSON BETTY GARRISON AND NINA EXNER Departments 114 From Committees of RUSA 119 Sources 114 BRASS Outstanding Business Reference 119 Professional Materials Sources 2018 CALANTHA TILLOTSON, EDITOR BRASS BUSINESS REFERENCE SOURCES 124 Reference Books COMMITTEE ANITA J. SLACK, EDITOR FROM THE PRESIDENT OF RUSA Ann K. G. Brown, President USA, as defined by its vision, “is an influential and authoritative organization, essential to the work Everyday of anyone engaged in the practices of connecting people to resources, information services, and col- Rlections.”1 Since our vision was adopted in 2015 our world Decisions and that of libraries has definitively changed. We are fighting fake news, administering Narcan to overdosed patrons, and partnering with social services. This summer RUSA adopted a statement of equity, diversity, and inclusion.2 Libraries can no longer choose not to see the inequities that broader struc- tural systems perpetuate. Often I hear, “What can I do? I’m just a librarian. I’m not the manager, the director, or a supervisor.” But there are other things you can do to lead from where you are through everyday decisions. Decisions made with awareness will help each of us become more savvy allies and advocates. We need to do this work so libraries can remain a trusted space. Here are a few ways you can get started. OUR COLLECTIONS Representation matters and what we collect matters. When we collect diverse books by diverse authors, in all genres, our readers get to see themselves in the books they read. Ann K. G. Brown This refrain was echoed at Literary Tastes by author Thi Bui when she said “my family story is very common and I’ve been Ann K. G. Brown is the Research and User Services waiting my whole life to hear it.”3 She decided to fill that gap Librarian and Workshop Coordinator, George with her award-winning The Best We Could Do, detailing her Washington University, Libraries and Academic life as an immigrant from Vietnam. But how are we finding Innovation; email: [email protected]. and filling the gaps in our collection? As we know, collec- tion development is a deliberate act that can both limit and expand a reader’s horizon. And our purchasing can influ- ence publishing. Where we spend our library dollars matters. There are a multitude of sites where one can learn more about purchasing diversely, and there are many places we can look for help in expanding our understanding of diversity, such as the nonprofit We Need Diverse Books (https://diversebooks. org/), which gives out awards for diversity in children’s pub- lishing. For more suggestions, check out the recommended reading list of diverse award winners from ALA.4 OUR POLICIES The words we use matter. Look at your policies: Are they written in a way that is gender neutral? Are they written in plain language and avoid library jargon?5 Many of our 68 Reference & User Services Quarterly Everyday Decisions policies benefit those with insider knowledge and privilege. broaden who you follow on social media, as self-awareness The path to inclusivity can be started by adopting these prac- is the first step. And remember that being uncomfortable tices in our writing and even in our speech. Personally, I’ve is part of the process. I also
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