Theoretical Framework for Determinants of A/E/C Firm Value, Strategy and Continuity: an Analysis Incorporating Corporeal, Volitional and Knowledge Assets

Total Page:16

File Type:pdf, Size:1020Kb

Theoretical Framework for Determinants of A/E/C Firm Value, Strategy and Continuity: an Analysis Incorporating Corporeal, Volitional and Knowledge Assets Theoretical Framework for Determinants of A/E/C Firm Value, Strategy and Continuity: An Analysis Incorporating Corporeal, Volitional and Knowledge Assets A Thesis Presented to The Academic Faculty By Jeffrey L. Beard In Partial Fulfillment of the Requirements for the Degree Doctor of Philosophy in the College of Architecture Georgia Institute of Technology May 2011 THEORETICAL FRAMEWORK FOR DETERMINANTS OF A/E/C FIRM VALUE, STRATEGY AND CONTINUITY: AN ANALYSIS INCORPORATING CORPOREAL, VOLITIONAL AND KNOWLEDGE ASSETS Approved by: Prof. Saeid L. Sadri, Advisor College of Architecture Georgia Institute of Technology Dr. Roozbeh Kangari College of Architecture Georgia Institute of Technology Prof. Godfried Augenbroe College of Architecture Georgia Institute of Technology Prof. Chimay Anumba Architectural Engineering Program Penn State University Prof. Kathy Roper College of Architecture Georgia Institute of Technology ACKNOWLEDGEMENTS During our business and academic careers, we are sometimes fortunate to stand on the shoulders of giants. My work at the American Society of Civil Engineers in the early 1990s was propelled by Preston Haskell, Chairman of The Haskell Company, Jacksonville, FL, who significantly expanded the dissemination of my report of the deliberations of ASCE’s Design-Build Task Force, and who later founded the Design- Build Institute of America (DBIA) where I served for a decade as chief executive. At DBIA’s first Professional Design-Build Conference in Atlanta in 1994, I had the distinct pleasure of working with Prof. Saeid Sadri of the Georgia Institute of Technology. Our collaboration and friendship led to a Teaching Assistantship position within the College of Architecture as an instructor for graduate-level project delivery and project management courses. For those marvelous experiences at Georgia Tech from 2000 to 2005 and for his ongoing encouragement of my scholarly work, I am eternally grateful to this internationally capable and beloved mentor. Upon my matriculation within the College of Architecture, I was inspired by engineer and professor Godfried Augenbroe, who challenged me to justify my practical notions about the A/E/C industry with sufficient empirical observation and experiment. Socratic questioning by Prof. Augenbroe provided the window to this thesis topic, with its focus on the business of design and construction. The support and sagacity of Prof. Augenbroe has provided sustenance to a generation of aspiring scholars, and we regard him as the “Oracle of Optimization.” He has helped graduate students across the globe in the myriad small ways -- conversations over a glass of Bordeaux or fine Dutch beer with fellow graduate students would at first lend themselves to fond reminiscences, but we have no doubt these stories will later turn into pedagogical mythology. The completion of this research project would not have been possible without the 21 expert panelists who participated in my Delphi rounds. While I cannot name these nationally-known design and construction professionals due to confidentiality issues, I am indebted to these individuals for their insights and forbearance during six months of questionnaires, feedback and responses. I regard each of them as contemporary giants in the fields of architecture, engineering and construction in the United States. A constant in my life has been the love and companionship of my wife June, who forfeited some of her dreams to help her husband and daughters to follow theirs. The accomplishments of my academic and vocational pursuits, including this thesis, were made possible only through her beneficence and wisdom. “What wisdom can you find that is greater than kindness?” __ Jean-Jacques Rousseau in Emile, 1762 iii TABLE OF CONTENTS ACKNOWLEDGEMENTS………………………………………………….iii LIST OF TABLES……………………………………………………………v LIST OF FIGURES…………………………………………………………viii SUMMARY………………………………………………………………..…x Chapter 1 Introduction and Overview…………………………………... 1 Chapter 2 Literature Review and Definitions……………………………17 Chapter 3 Theoretical Background & Foundations for the Research……51 Chapter 4 Tangible and Intangible/Corporeal and Volitional Assets…….97 Chapter 5 Current and Proposed Asset-Based Indicators……………….144 Chapter 6 Methodology, Data Collection and Modeling………………..169 Chapter 7 Quantitative Assumptions, Delimitations and Testing………..197 Chapter 8 Qualitative Assumptions, Delimitations and Survey Analysis..221 Chapter 9 Results, Emergent Framework and Illustrative Scenario……..263 Chapter 10 Summary, Conclusions and Recommendations………………301 Appendices -- Delphi Background & Approach, Surveys and Results……………….317 Additional Tables Related to Asset Accounting………………………347 References……………………………………………………………………..362 iv LIST OF TABLES Table 1 Chains, Shops and Networks………………………………………………30 Table 2 Gradations of Creativity…………………………………………………....37 Table 3 Evolution of General Asset Classes………………………………………. 68 Table 4 Selected Skandia Intangible Asset Measures……………………………...104 Table 5 Basic Differences Between Tangible and Intangible Assets……………....105 Table 6 Assets and Static/Dynamic Concepts………………………………………111 Table 7 Evolution of Resource-Based Asset Classes by Researcher……………….112 Table 8 Factors Related to an Organization’s Intangible Capital…………………...114 Table 9 “Harder” and “Softer” Intangible Asset Groups……………………………116 Table 10 Machlup’s Flow of Ideas Through the Production Process……………….118 Table 11 NAICS Two-Digit Codes for Major US Industry Sectors………………...123 Table 12 Levels of Inputs, Transformation and Outputs……………………………138 Table 13 The Firm’s Resource Bundle………………………………………………139 Table 14 EU PRISM Range of Assets……………………………………………….141 Table 15 General Classification of Assets and their Nomenclature………………….144 Table 16A Total Asset Accounting – Physical and Financial Assets…………………192 Table 16B Total Asset Accounting – Legal and Registrable Assets…………………..193 Table 16C Total Asset Accounting - Organization, Competence & Motivation Assets193 Table 17 Organizational Assets Stocks and Flows…………………………………….194 Table 18 Competence Assets Stocks and Flows………………………………………195 Table 19 Motivational Assets Stocks and Flows………………………………………196 v Table 20 Hours of Continuing Education Recommended by Firms…………………..205 Table 21 Net Profit Before Taxes……………………………………………………..205 Table 22 Net Profit Before Taxes and Continuing Education Hours…………………206 Table 23 Continuing Education (8 Hours + or --) and Pre-Tax Profit………………...206 Table 24 Continuing Education (2 Days + or --) and Pre-Tax Profit…………………207 Table 25 Hours of Continuing Education for Technical and Professional Staff………207 Table 26 Net Profit Before Taxes by Market Sector…………………………………..207 Table 27 Modified t Test for P Values – Continuing Education………………………208 Table 28 Comparison with Breakdown Intervals -- Continuing Education…………..209 Table 29 Resulting p Values from Test – Continuing Education……………………...209 Table 30 Years of Firm Existence and Hours of Continuing Education………………210 Table 31 Continuing Education Hours (8 Hours + or --) and Years of Existence…….210 Table 32 Summary of Contin. Education Hours (2 Days + or --) and Yrs of Exist..…211 Table 33 Firm Focus on Sustainable Practice and Years of Existence………………..212 Table 34 Firm Yrs of Existence & Percentage of Professionals in Interdiscip Practice.214 Table 35 Average Yrs of Exist. & Percent of Pros Involved in Interdiscip Practice... 214 Table 36 Av. Yrs of Firm Exist. and Ten Categories of Pros in Interdiscip Practice….214 Tables 37A, B & C Adoption/No Adoption of New Technologies and Pre-Tax Profit.215 Table 38 Adoption/No Adoption of New Technologies and Age of Firm...…………..216 Table 39 Summary of Hypotheses and Results Based on Quantitative Data………….219 Table 40 Data Requirements & Variables for Qualitative Portion of the Research…...223 Table 41 Hypotheses & Findings-In-Brief for Qualitative Portion of the Research… 250 vi Table 42 Individual Asset Selection for Firms by Experts & Relation to 7 Categories.256 Table 43 Kendall’s Coefficient of Concordance for Panel Review of 6 Firms………..260 Table 44 Kendall’s W Based on Professions on Panel (Scoring of Asset Emphases)...261 Table 45 Overview of Proposed Steps for “Total Assets” Management Accounting…274 Table 46 Proposed Annual Employee Survey of Capabilities and Deployment………275 Table 47 Proposed Template for Capabilities Deployment Statements…...…………..279 Table 48 Proposed Template: Capabilities & Intangible Resources Balance Sheet..…280 Table 49A, B & C Combinations of Outside In and Inside Out Scenarios……………289 Table 50 Asset Tendencies and Patterns Based on Value Logic of Firms…………….310 Table 51 Kendall’s W Coefficient of Concordance Table…………………………….334 Table 52 Comparison of Sample Firms by Different Business Goals…………………347 Table 53 Characterization of Asset Emphases by Different Professionals……………349 Table 54 Intangible Assets Accounting Sheet – Organizational………………………353 Table 55 Intangible Assets Accounting Sheet – Competence…………………………354 Table 56 Intangible Assets Accounting Sheet – Motivational…………………………355 Table 57 Organizational Total Asset Accounting Spreadsheet………………………..356 Table 58 Compilation of Individual Assets by Expert Panel………………………….358 vii LIST OF FIGURES Figure 1 Expressions of Physical and Intangible Creativity……………..38 Figure 2 Subsystems and Meta-System Surrounding Economic System...89 Figure 3 Blackler’s Window on Organizational Systems……………….108 Figure 4 Furu’s Value Creation Model…………………………………..115 Figure 5 A Firm as a Bundle of Assets…………………………………..168 Figure 6
Recommended publications
  • Knowledge Transfer: Measuring Best Practices
    Knowledge Transfer: Measuring Best Practices Speaker: Dr. Nick Bontis, McMaster University Dr. Bontis is the world’s leading expert on intellectual capital and its impact on performance and has recently been named as one of the Top 30 Management Gurus worldwide. He helps organizations leverage their most important intangible asset for sustainable competitive advantage. Nick has been immersed in the field since 1991 when a cover story in Fortune magazine, titled “Brainpower”, changed the course of his life. Risking a secure future, Nick left a promising banking career to pursue a PhD in the field. His groundbreaking doctoral dissertation went on to become the #1 selling thesis in Canada. At a relatively young age, his accomplishments thus far could fill a volume. As a professional speaker, Nick has delivered keynote presentations on every continent for leading organizations in both the private and the public sector. His dynamic, high-energy presentations provide personal and team recommendations for improving individual and organizational effectiveness leaving audiences with the tools, inspiration and impetus to accelerate performance. His customized programs are a mix of practical managerial tools, rigorous academic research, strategic consulting, entertaining humour and a blast of youthful exuberance. As an academic, “Nicky B” (as he is known by his students) is an award-winning tenured professor who delivers enlightening content with energy that virtually zings off the walls when he steps into a room. He currently teaches strategy to undergraduates, knowledge management to MBAs, and advanced statistics to PhD students at the DeGroote School of Business, McMaster University. He has won over 12 major teaching awards including faculty researcher of the year.
    [Show full text]
  • Editorial Nick Bontis
    Int. J. Business Governance and Ethics, Vol. 5, Nos. 1/2, 2010 1 Editorial Nick Bontis DeGroote School of Business, McMaster University, Hamilton, Ontario, L8S 4M4, Canada E-mail: [email protected] Biographical notes: Nick Bontis is an Associate Professor of Strategic Management at the DeGroote School of Business, McMaster University. He received his doctoral education at the Ivey Business School, University of Western Ontario. His research expertise covers intellectual capital, knowledge management and organisational learning. The collection of papers contained in this special edition of the IJBGE contains studies related to economic crime prevention. Starting with Herath and Rao’s award-winning paper from the McMaster World Congress on Economic Crime Prevention, we see that although organisations have been actively using security technologies and practices, information security can not be achieved through technological tools alone. The next paper by McKay et al. examines the psychopathology of the white-collar criminal acting as a corporate leader. Booker and Bontis examine the extent to which economic crime can be curbed by using RFIT enabled currency. The study by Barnes examines the UK experience of stock market efficiency, insider dealing and market abuse. Sproule and Archer report on a 2008 survey of Canadian consumer experience related to identify theft and identity fraud. The paper by Farooqi examines the use of Hawala for money laundering and terrorist financing. Tovstiga et al. examine the findings of a NATO funded project investigating the nature of innovation in open collaborative communities and implications for cyber security, particularly as they apply to hacker communities. The study by Andrew Gray and Graeme Hamilton considers the extent to which Canadian law gives effect to so-called foreign blocking legislation.
    [Show full text]
  • Bontis Bets on Future Internet Penetration
    VOTED THE WORLD’S BEST INVESTMENT ADVISORY October 5, 2018 Vol. 50, No. 19. Pages 397-416 $6.00 IF YOU’RE LOOKING FOR THE MARKETS’ NEXT TRADING OPTIONS EDITOR’S CHARTBUSTER, FOLLOW THE DISRUPTORS NOTES Making the Bontis bets on future bear call hile notori- ously anti- after a Tesla drugs and Internet penetration alcohol, Kiss Twitter frontmanW Gene Simmons hat is the next population offline. By Syvia Poon is still willing to back a frontier of tech- Mr. Bontis further asserted that solid cannabis investment nology? Where the adoption of Internet-enable ow many breaking fi- when he sees it, joining do we think we devices so far suggests that as this nancial news bulletins “Wwill be?” asked McMaster Uni- population joins the digital world report on boring stocks Invictus MD Strategies versity business professor Nick and the rest of us upgrade, the In- of little movement or Corp. as “chief evangelist Bontis during the opening cere- ternet will only become more dis- Hstaid companies smoothly chug- officer.” Speaking at the monies of the Toronto Mon- ruptive and ubiquitous. ging along, going about their nor- Toronto MoneyShow, he eyShow on Sept. 14. To illustrate, he noted that in mal business? Not too many out was keen to point out he The answers to those ques- Canada, there are currently 3.1 there, eh? had done his research and tions, he forcefully argued in his television sets per household. By If you are reading this column, I keynote address, are vital to figur- ROBIN POON comparison, there are already 8.1 assume you follow financial news, saw marijuana as a great ing out what stocks will next cap- Internet Protocol-enabled devices which usually report on unusual investment from a medi- ture the market’s imagination and, per household.
    [Show full text]
  • May/June 2020
    5 Notes from the Leadership 36 Governance 49 Event Updates 30 Navigating COVID-19 40 Tax 50 Kudos 34 Business Continuity Planning 44 Ongoing Learning 54 Snapshot MAY/JUNE 2020 COVID-19 RESOURCES PAGE 30 Celebrating Excellence Meet our newest Member Recognition honourees PM 40069584 YOUR WELL BEING IS OUR TOP PRIORITY. With the rapid and ongoing spread of COVID-19, CPA Insurance Plans West continues to provide prompt and quality customer service to CPAs in Western Canada. Safeguard what matters most. Learn about our products and services at cpaipw.ca/about. YOUR WELL BEING Contents May/June 2020 Cover Story In Focus IS OUR TOP PRIORITY. 5 Notes from the Leadership With the rapid and ongoing spread of COVID-19, 6 Notes & News CPA Insurance Plans West continues to provide 34 This and That prompt and quality customer service to CPAs in Creating an e­ective business Western Canada. continuity plan 44 Ongoing Learning • PD Experts: Leverage your CPA designation in the boardroom • PD Program highlights: An important notice about o­erings, Congratulations to Our Honourees! a look at upcoming PD Nexus CPABC’s Member Recognition Program Days, and highlights from the spring/summer program celebrates excellence • Events: A Q&A on intellectual capital with Nick Bontis, PhD, 12 and an update on CPABC events 50 Members in Focus 30 • Announcements and accolades • CPAs making a di­erence in the Navigating the COVID-19 Recurring Columns fight against COVID-19 Pandemic 36 Governance 54 Snapshot How CPABC is working to support The face of governance is James Reyes, CPA, CMA members and protect the public in changing VP, global sales and marketing, challenging times Aquatic Informatics 40 Tax Family trusts: Recent changes and continued benefits 6 IWIB awards 7 CPA PER legacy deadline 8 CPABC Connect Panel recap 10 Connect with CPABC online Cover image: krystiannawrocki/iStock/Getty Images Safeguard what matters most.
    [Show full text]
  • Hamilton 2010 Games
    Hamilton 2010 Commonwealth Games BID Go beyond. Come together... 2010 Commonwealth Games BID CONTENTS Letters I-VIII Message from the President 1–4 Benefits in Choosing Hamilton 5–10 Our Team 11–14 An Introduction to Hamilton 15 –20 Overview of the 2010 Commonwealth Games 21–24 Leadership, Organizational Structure and Human Resources 25–30 Come together... Go beyond. Sports Programme and Venues 31–162 Non-Sport Venues and Facilities 163–174 Accommodation 175–184 Transportation 185–190 Medical Services 191–194 Security and Risk Management 195–198 Legal and Government 199–202 Technology and Host Broadcaster 203–206 Accreditation 207–208 Finances 209–212 Marketing 213–216 Ceremonies and Special Events 217–218 Environment 219–222 Communications 223–224 Community Programmes 225–226 2010 Commonwealth Games BID LETTERS Come together... Go beyond. I II LETTERS III Come together... Go beyond. IV LETTERS V Come together... Go beyond. LETTERS VI SPORTS BOTTOM PG FOOTER VII Come together... Go beyond. VIII 2010 Commonwealth Games BID MESSAGE FROM THE PRESIDENT Come together... Go beyond. 1 Coming Together...Going beyond An outstanding feature of Hamilton’s proposed A Hamilton 2010 Commonwealth Games will Sports Programme is the close proximity of celebrate the 80th anniversary of the Games, many of the sports events to the Games commemorating our proud history and the Village, an established, secure, self-contained traditions of the participating nations. facility on a 300-acre university campus. Our City, Province and Country Most athletes will stay together at the Village Hamilton’s 500,000 residents are passionate, and many will be able to walk to their bold, and responsible about staging a successful competitions.
    [Show full text]
  • BIOGRAPHY Nickbontis.Com/Bontisbio.Pdf
    BIOGRAPHY NickBontis.com/BontisBio.pdf Dr. Nick Bontis is the world’s leading expert on team receiving both MVP and leading goal scorer intellectual capital and its impact on performance and honours as well as an induction into the Western was named as one of the Top 30 Management Gurus Mustangs Sports Hall of Fame. As an athlete, Nick world-wide. He helps organizations leverage their most received national all-star status and several high-profile important intangible asset for sustainable competitive awards all while performing in the Western symphony advantage. Nick has been immersed in the field since band as a euphonium player. He is currently serving his 1991 when a cover story in Fortune Magazine, titled third term on the Board of Directors of Canada Soccer “Brainpower”, changed the course of his life. Risking a and was recently elected President. secure future, Nick left a promising banking career to As a consultant, Dr. Bontis is the Director of the Institute pursue a PhD in the field. His groundbreaking doctoral for Intellectual Capital Research – a leading strategic dissertation went on to become the #1 selling thesis in management consulting firm. His services have been Canada. His accomplishments thus far could fill a volume. sought after by leading organizations such as the United As a professional speaker, Nick has delivered keynote Nations, Microsoft, Health Canada, Royal Bank, Telus, presentations on every continent for leading Accenture, SAS, Mitsubishi, United Way, the US Navy and organizations in both the private and the public sector. IBM. Tom Stewart, former Editor of Fortune Magazine His dynamic, high-energy presentations provide personal and Harvard Business Review, recognizes him as a and team recommendations for improving individual “pioneer and one of the world’s real intellectual capital and organizational effectiveness leaving audiences with experts”.
    [Show full text]
  • WESTERN MUSTANGS MEN's SOCCER 2010-11 Recruiting And
    WESTERN MUSTANGS MEN’S SOCCER 2010-11 Recruiting and Media Guide Goalkeepers # Name Pos. Elig Yr. Hgt. Program (Ac Year) Hometown Last Team 1 Andrew Murdoch G 3 6-2 Social Sciences (3) Burlington, Ont. Burlington Milan GK Ivan Skoko G 1 6-3 BMOS (1) Mississauga, Ont. Erin Mills S.C. GK Scott Chalmers G 1 6-1 Arts (1) London, Ont. Formartine United F.C. Players # Name Pos. Elig Yr. Hgt. Program (Ac. Year) Hometown Last Team 2 John Morrissey D 4 5-8 King’s College (4) London, Ont. St. Thomas SC 3 Andrew Chan D 3 5-11 Business (3) Markham, Ont. Unionville Millken SC 4 Paul D’Amario D 3 6-0 BMOS (3) Maple, Ont. Glen Shields SC 5 Matthew Delich D 3 6-1 Kinesiology (3) Ottawa, Ont. Gloucester Hornets 6 Alex Lewis D 1 6-0 Kinesiology (1) London, Ont. FC London Reserves 7 Vince Caminiti M/F 2 5-11 King’s College (2) London, Ont. AEK London 8 Eric Amato M 2 6-1 Arts (2) Toronto, Ont. Glen Shields 9 Daniel Baxa M 3 6-0 Social Sciences (3) Nobleton, Ont. Glen Shields SC 10 Pat Mroczek F 3 6-1 Social Sciences (3) St. Catharines, Ont. St. Catharines Concord 11 Andrew Walton D 1 5-11 Kinesiology (1) Toronto Woodbridge Strikers 12 Marco Zoeger D 1 6-1 Social Sciences (3) Magdeburg, Germany Haldensleber SC 14 Isaac Jacobsen F 1 6-4 Engineering (1) Vancouver, B.C. Vancouver Selects 15 Nick Agam M 3 5-9 Engineering (3) Oakville, Ont.
    [Show full text]
  • Bontis Testimonials
    TESTIMONIALS NickBontis.com/BontisTestimonials.pdf N|B N|B Professor Nick Bontis is not only a pioneer in the field of intellectual capital, but one of the world’s real experts as well. Thomas Stewart, Previous Editor, Harvard Business Review and FORTUNE Magazine, New York, USA Nick Bontis is a brilliant, provocative thinker who understands the deep changes underway in our society. His presentations are perceptive and persuasive, and always done with great gusto and humour. Honourable Bob Rae, 21st Premier of Ontario, Government of Ontario, Toronto, Canada There are a few rules you should know about having Dr. Bontis speak to your management team about the future of the workplace environment in the information age. First, do NOT follow him as another speaker. Second, do NOT skip him as a seminar participant. Third, do NOT design a program without him as a conference producer. He is, defacto, the reason why any one should attend an event he speaks at! Anton van Elst, Management Training Officer, ING Bank, Amsterdam, The Netherlands Nick Bontis seems always in motion. Whether he’s speaking to conference audiences or his university students, Dr. Bontis delivers fast-paced presentations that find him prowling the room, popping animated slides on the screen or spilling water from a glass to illustrate ideas. His energetic discussions embody his specialty of study: the accumulation and flow of intellectual capital. Steve Barth, Editor, Knowledge Management Magazine, San Francisco, USA Dr. Bontis is a unique individual who mixes together three key ingredients. First, his academic credentials are terrific, and his thought leadership is recognized and appreciated globally.
    [Show full text]
  • Intouch-Fall-2017.Pdf
    A MAGAZINE FOR ALUMNI FALL 2017 OCT 20-22 / 2017 40015801 AGREEMENT OCT 19-21 / 2018 PUBLICATIONS OCT 18-20 / 2019 OCT 16-18 / 2020 Also in this issue THE REALITY ALUMNI OF REAL ESTATE DOCTORS Ivey graduates like Nathalie + OCT 22-24 / 2021 Lalonde Goldhar, MBA ’86, CLASS discuss the fast-paced, OF 2017 volatile world of real estate HOMECOMING Intouch Features HOME SWEET INVESTMENT | Page 14 Buying or selling a house is a significant life experience, one that can affect both your quality of life and your net worth. Ivey grads share advice and expertise on dealing with a fast-paced and volatile real estate market. DOCTOR, DOCTOR | Page 20 How a business education helped these six alumni physicians get to where they are today. MEET THE CLASS OF 2017 | Page 28 Let us introduce you to the latest group joining the Ivey Alumni Network. Say hello to our graduating Class of 2017. Rich Hilsden, MBA ’14, General Surgeon, Canadian Armed Forces, will be heading o to Iraq in October for a three-month deployment. PHOTOGRAPHER: NATION WONG Intouch Departments LEFT TURN | Page 12 John Brownlee, HBA ’72, changed his career path from executive search to a new labour of love – executive matchmaking. DUET | Page 4 GIVING TO IVEY | Page 26 Professors Neil Bendle and Xin (Shane) A new recognition dinner honours donor Wang work together to create new insights support and student achievement. Hear from on key marketing issues. the award recipients on how scholarships open the doors to more opportunities IVEY BUZZ | Page 6 and long-term success.
    [Show full text]
  • Managing Organizational Knowledge by Diagnosing Intellectual Capital: Framing and Advancing the State of the Field
    Int. J. Technology Management, Vol. 18, Nos. 5/6/7/8, 1999 433 Managing organizational knowledge by diagnosing intellectual capital: framing and advancing the state of the field Nick Bontis Management of Innovation and New Technology Research Centre, Michael G. DeGroote School of Business, McMaster University, Hamilton ON Canada L8S 4M4 Abstract: Since organizational knowledge is at the crux of sustainable competitive advantage, the burgeoning field of intellectual capital is an exciting area for both researchers and practitioners. Intellectual capital is conceptualized from numerous disciplines making the field a mosaic of perspectives. Accountants are interested in how to measure it on the balance sheet, information technologists want to codify it on systems, sociologists want to balance power with it, psychologists want to develop minds because of it, human resource managers want to calculate an ROI on it, and training and development officers want to make sure that they can build it. The following article represents a comprehensive literature review from a variety of managerial disciplines. In addition to highlighting the research to date, avenues for future pursuit are also offered. Keywords: Intellectual capital; organizational knowledge; human capital; structural capital; knowledge management. Reference to this paper should be made as follows: Bontis, N. (1999) ‘Managing organizational knowledge by diagnosing intellectual capital: framing and advancing the state of the field’ , Int. J. Technology Management, Vol. 18, Nos. 5/6/7/8, pp.433–462. Biographical notes: Nick Bontis is Assistant Professor of Strategic Management at the DeGroote Business School McMaster University in Hamilton, Ontario, Canada. He is also Director of the Institute for Intellectual Capital Research, a research think-tank and consulting organization.
    [Show full text]
  • Dr. Nick Bontis One Pager
    Results • improve your ability to manage change Dr. • boost productivity and efficiency Nick • promote knowledge sharing v. hoarding • speed up innovation & creativity • avoid waste and duplication costs • enhance team collaboration, BontACCELERATING MANAGEMENT PERFORMANCEis coordination & performance • retain loyal and committed talent Professor Nick Bontis • achieve industry leading is recognized internationally as a competitiveness leading strategy and management expert. He has delivered keynote • cope with information bombardment presentations on every continent for • leverage time saving practices leading organizations in both the private and the public sector. His Proof dynamic, high-energy presentations • United Nations hand-picked him to provide concrete recommendations provide global expertise on national for improving individual, team and organizational effectiveness leaving intellectual capital audiences with the tools, inspiration • Microsoft called him to reorient their and motivation to accelerate staff towards knowledge era training management performance. His • Accenture sought his insight on customized programs are a mix of guiding teams to become more practical managerial tools, rigorous Expert efficient and effective academic research, strategic consulting, entertaining humour and London Drugs trusted him to entertain • a blast of youthful exuberance. and enlighten 1000 of its major suppliers and commercial partners Tom Stewart, former editor of Harvard Business Review and Fortune Magazine, states that “he is not only a pioneer, but one of the world’s • Royal Bank hired him to navigate real experts as well.” His dynamic delivery and concrete advice will through its corporate transformation leave your audience enlightened, inspired and ready for action. His • TELUS selected him for a national expertise has been tapped by several Fortune 500 companies and multi-city tour to attract new clients even the United Nations who hand picked him for a high profile initiative.
    [Show full text]
  • Download Chapter (PDF)
    DIGITAL STATE AT THE LEADING EDGE The impact of information technology (IT) on government in the last five years has been profound. Using the governments of Canada and Ontario (both recognized as international leaders in the use of IT) as case studies, Digital State at the Leading Edge is the first attempt to take a comprehensive view of the influence of IT on the whole of govern- ment, including areas such as political campaigning, public consulta- tion, service delivery, knowledge management, and procurement. Using the concepts of channel choice, procurement market analysis, organizational integration, and digital leadership, this study explores the inter-relationships among various aspects of the application of IT to government and politics. The authors seek to understand how IT is transforming government and what the nature of that transformation is. In the process, they offer an explanation of Canada’s relative suc- cess, and conclude with practical advice to politicians and public ser- vants about how to manage IT in government more effectively. Based on original research undertaken over the last five years, the findings of this innovative study will be of particular interest to those studying or working in the fields of public administration, political science, and information technology. sandford borins is Professor of Public Management at the University of Toronto. kenneth kernaghan is a professor in the Department of Political Science at Brock University. david brown is a senior associate at the Public Policy Forum in Ottawa, and a doctoral candidate in the Department of Political Science at Carleton University. nick bontis is an associate professor at the DeGroote School of Busi- ness at McMaster University.
    [Show full text]