2018 DEPARMENT YEAR IN REVIEW WWW.KNOXVILLETN.GOV/YEARINREVIEW April 1, 2019 We celebrated many important milestones in Knoxville last year. As Mayor, it is a great privilege – and joy – to serve the people who live and work here. For more than seven years, I have worked alongside a tremendous team of conscientious, hard-working and dedicated City employees. I am pleased to present this 2018 Year in Review report that details much of the good work being done by City staff and in collaboration with our partners. Our City workforce dependably delivers. Our employees are constantly looking for ways to innovate and improve the efficiency and value of City services. At the same time, we are making key strategic long-range investments to make Knoxville a greener and more vibrant community with new jobs, a growing economy and increased opportunities. Please take the time to dig into the details of this report. Like me, you may be impressed by the sheer volume of successful projects that our City departments and partners implemented in 2018. We have a first-rate City of Knoxville workforce, a team that takes pride in doing jobs well and is committed to careful stewardship of public resources. I thank our City employees for the can-do attitude and professionalism they demonstrate day in and day out. And I thank Knoxville residents and business owners for the opportunity to serve as your Mayor. Madeline Rogero Mayor CITY COUNTY BUILDING • ROOM 691 • 400 MAIN STREET • P.O. BOX 1631 • KNOXVILLE, TENNESSEE 37901 PHONE: 865-215-2040 • FAX: 865-215-2085 • EMAIL:
[email protected] WWW.KNOXVILLETN.GOV 2018 DEPARTMENT YEAR IN REVIEW 311 CALL CENTER .