14 Airports Maintenance & Construction

14 Airports Maintenance & Construction Andreas Karvelas, Deputy Chief Technical Officer

A Subsidiary of Fraport AG Fraport Regional Airports of Greece Management Company S.A MSD 8.50.5.1-2 (version number: 01.00) The Concession Project at a Glance

• 40-year concession of 14 Regional Airports

• Responsible for maintaining, operating, Kavala managing, upgrading and developing the 14 Airports. Thessaloniki • 1.234 bil EURO upfront concession fee Corfu • Annual fixed concession fee of initially Lesvos 22.9M EURO Skiathos Aktion • Variable annual concession fee of on Kefaloni average 28.5% of operational profit a Zakynthos Samos • Total investment of at least 415.0M EURO in Mykonos airport infrastructure until 2021 Kos • At least 600 new direct job positions Santorini

• Greek state receiving approximately 10bio Rhodes EURO by the end of the concession Chania

1 14 Airports Maintenance & Construction Facility Maintenance of Airports

Preventive Maintenance consists of tasks performed according to:  manufacturer’s requirements  applicable legislation  international standards  specific operational conditions.

Corrective Maintenance consists of tasks performed in order to restore the operational condition of the systems and facilities  Corrective maintenance relating to repairs of heavy damages of all systems is performed by the maintenance contractor.  Corrective maintenance of simple daily issues is performed by FG personnel.

• Awarded Maintenance contractor for 14 Airports: • Commencement of services: 11th April 2017 • FM contract duration: 2+1 years

2 14 Airports Maintenance & Construction Facility Maintenance of Airports

Major Disciplines • Civil Facilities • Airfield Ground Lighting • Electrical Systems • Mechanical Systems

3 14 Airports Maintenance & Construction Fraport Regional Airports of Greece Management Company S.A Steps to Organize and Manage large and dispersed Infrastructure

1. Development of proper Maintenance teams for headquarters and Airports Kavala 2. Continuous training of personnel on

Airports’ operation and Technical Thessaloniki infrastructure Corfu 3. Supply of suitable spare parts, Lesvos Skiathos vehicles, tools & consumables for Aktion

Airports' technical systems and Kefalonia

facilities Zakynthos Samos 4. Maintenance Contract implemenation Mykonos

for complex and critical systems Kos Maintenance Santorini 5. Planning, execution and reporting of Rhodes the Maintenance activities through Chania CMMS

4 14 Airports Maintenance & Construction People & Equipment

Organizational Chart Fraport - Greece Kostas Nikoloudis Head of Maintenance & Maintenance & Construction Construction Department SKG–Thessaloniki based

Theodoros Konstantinidis HQ – Athens Based Maintenance Planner Maintenance Headcount 110 Supporting Functions HR Airport Based IT Fotini Zafeiridou Health & Safety Warehouse Administrator (12 HQ + 98 Airports) Legal Dpt. * Etc. OTS support

Pepi Loukeri Administrative Support

Evangelia Nikoloudi George Belsis Ioannis Felonis Zoi Kampouri Manager Civil Engineering Manager Mechanical Manager Electrical & Maintenance Manager Airfield Lighting Engineering Maintenance Engineering Maintenance Maintenance

Christos Tzatzimakis Dimitris Kellidis Nikolaos Karapiperis Civil Senior Expert Vasilis Paradelis Mechanical Senior Expert Electrical Senior Expert Airfield Lighting Senior Expert

ZTH ZTH JTR JTR SKG SKG Airport Engineer Works Coordinator RHO Airport Engineer Works Coordinator 5 x Duty Engineer Works Coordinator RHO Airport Engineer Works Coordinator

ZTH ZTH JTR JTR 3 X Elec. Technician Mech. Technician SKG SKG Mech. Technician 5 X Elec. Technician RHO RHO Mech. Technician 5 X Elec. Technician Mech. Technician 6 X Elec. Technician

EFL EFL CHQ CFU CHQ Airport Engineer Works Coordinator CFU Airport Engineer Airport Engineer Works Coordinator Works Coordinator SMI SMI Airport Engineer Works Coordinator EFL 3 X Elec. Technician CHQ CHQ CFU CFU Mech. Technician 5 X Elec. Technician Mech. Technician 5 X Elec. Technician SMI 3 X Elec. Technician

PVK PVK Airport Engineer 2 X Works Coordinator KGS KGS JMK JMK Airport Engineer Works Coordinator Airport Engineer Works Coordinator MJT MJT Airport Engineer Works Coordinator PVK 3 X Elec. Technician JMK JMK 5 X Elec. Technician Mech. Technician KGS KGS Mech. Technician 5 X Elec. Technician MJT 3 X Elec. Technician

JSI JSI KVA KVA Airport Engineer Works Coordinator Airport Engineer Works Coordinator

JSI KVA 3 X Elec. Technician 3 X Elec. Technician

5 14 Airports Maintenance & Construction Fraport Regional Airports of Greece Management Company S.A People & Equipment

Computerized Maintenance Management System (CMMS) Actions performed • Software installation & users’ licensing • System configuration and parameterization • Assets’ data base creation and codification • Locations’ data base creation and codification Capabilities

• Work Orders Management

• Preventive Maintenance Management

• Corrective Maintenance Management

• Subcontractors Management

• Warehouse Management

• Purchasing Management

6 14 Airports Maintenance & Construction Fraport Regional Airports of Greece Management Company S.A CMMS Yearly Maintenance Plan 2018 – 2019

7 14 Airports Maintenance & Construction Fraport Regional Airports of Greece Management Company S.A CMMS Maintenance Figures

Since the beginning of operation:

AGL (Airfield Ground Lighting) • 29.713 Preventive and Corrective works carried out in total, at all 14 Airports covering all 4 major Sections Mechanical i.e.: (Water systems, Civil HVAC, Baggage (Pavements, Handling Building Systems, FLS, Elements, etc.) • 13.047 Preventive Maintenance works etc.)

• 16.666 Corrective Maintenance works

Electrical (Medium / Low Voltage Systems, Lighting, etc.)

8 14 Airports Maintenance & Construction CMMS Maintenance Figures

Preventive Maintenance Corrective Maintenance W.O. W.O. 13.047 16.666

PM Work Orders CM Work Orders

9% 8% 17% 6% 50% 56% 33% 21%

Mechanical Mechanical Electrical Electrical AGL AGL CIVIL CIVIL

9 14 Airports Maintenance & Construction Warehouse

Development of local Warehouses at 14 Airports • Creation of Asset Registry • Preparation of Purchase requests per airport • Consumption of materials per work order • Tracking of Airports material stock levels

10 14 Airports Maintenance & Construction Fraport Regional Airports of Greece Management Company S.A Maintenance &Construction SOP

• A standard operating procedure, or SOP, is a set of step-by-step instructions compiled by M&C of Fraport Greece to instruct the staff (Airport Engineers and Technicians) to carry out complex routine operations. SOPs aim to achieve efficiency, quality output and uniformity of performance, while reducing miscommunication and failure to comply with company’s and airport regulations

• SOPs were created for the following main sections:  Maintenance activities  Fault reporting  Selected systems‘ failures  Inventory of equipment  State works fault reporting

• Author (Maintenance Planner or related Section Manager) drafts the SOP document

• Technical review by the Head of M&C

• Formal review by the IMS Manager of FRG

• Approval by C level officers

11 14 Airports Maintenance & Construction Cluster A Construction Works Development Works in numbers

Kavala (KVA) Cluster A Airports: Thessaloniki (SKG) • 3 New Terminals (SKG, Corfu (CFU) CFU, EFL)

• Refurbishment & expansion in 2 Aktion (PVK) Terminals (PVK, KVA)

Kefalonia (EFL) • Remodeling in 2 Terminals (CHQ, ZTH) Zakynthos (ZTH)

Chania (CHQ)

12 14 Airports Maintenance & Construction Construction Works Categories

Construction Works are divided in two categories: 1. IRDP (Refurbishment) works • IRDP works are addressing deficiencies that have been reported in the Airports and are affecting functionality • Overall 800 separate tasks (or projects) were carried out in order to address the reported deficiencies. The majority of the works was related to:  Airside restoration (repair or reconstruction of RWYs, TWYs, Aprons)  Terminal repairs (e.g. façades and canopies, fire detection, WC restoration, roof insulation, HVAC repairs etc.)  Repair of supporting facilities (e.g. trench cleaning, ATC towers restoration, landside parking repair etc.) 2. New or Expansion works • In all terminals remodeling and/or expansion works are carried out together with processes optimized for passengers’ comfort and better travelling experience. • Additional apron areas will be constructed in certain Airports (e.g. CFU, RHO) • New Rescue Fire Fighting buildings are constructed or upgraded in all Airports (except CHQ, PVK) • New guardhouses in most of the Airports • Connection of WWTP to Municipality networks in several Airports

13 14 Airports Maintenance & Construction Imminent Works Completion Milestones

Imminent Works Construction Period Snagging Matters period Provisional Acceptance/Substantial Completion of New/Expansion Works Final Completion of New/Expansion Works

2018 2019 2020 2021 02 04 06 08 10 02 04 06 08 10 02 04 06 08 10 02 04

SKG

CFU

CHQ

ZTH

EFL

PVK

KVA

14 14 Airports Maintenance & Construction Cluster B Construction Works Development Works in Numbers

Kavala Cluster B Airports:

Thessaloniki • 3 New Terminals (KGS, MJT, JTR) Kerkira Skiathos (JSI) Lesvos (MJT) • Refurbishment & Expansion in 4 Terminals Aktion (JMK, SMI, JSI) Keffalinia • Zakinthos Remodeling in 1 Terminal Samos (SMI) (RHO)

Mikonos (JMK) Kos (KGS)

Santorini (JTR) Rodos (RHO) Chania

15 14 Airports Maintenance & Construction Construction Works Categories

Construction works are mainly divided in two categories: 1. “IRDP” (Refurbishment) Works • IRDP works are addressing deficiencies that have been reported in the Airports and have affected their functionality • Overall 380 separate tasks (or projects) were carried out in order to address the reported deficiencies. The majority of the works was related to:  Airside restoration  Terminal repairs (e.g. façade and canopies, improvement of fire detection, WC restoration and upgrade, roof insulation, HVAC repairs etc.) 2. New or Expansion Works • In all terminals remodeling and/or expansion works will be carried out to optimize for the passengers’ comfort and for a better travelling experience. • Increase of terminal area • Increase commercial areas • Installation of modern inline BHS screening equipment (HBS) • State of the Art IT-equipment (Cute, FIDS, Access control systems, WIFI) • Increase the number of check-in counter, security lanes and passport control booths

16 14 Airports Maintenance & Construction Imminent Works Completion Milestones Cluster B

Imminent Works Construction Period Snagging Matters period Provisional Acceptance of New/Expansion Works (acc. to DCC) Final Completion of New/Expansion Works

2018 2019 2020 2021 02 04 06 08 10 02 04 06 08 10 02 04 06 08 10 02 04

RHO

KGS

JTR

SMI

JMK

MJT

JSI

17 14 Airports Maintenance & Construction Fraport Regional Airports of Greece Management Company S.A Combined, the 14 Greek Regional Airports served 29,9 Million Passengers in 2018 (+8,9%).

PAX 2018 Cluster A YoY in k Thessaloniki 6,689 7,1% Kerkira 3,364 15,3%

Kavala Thessaloniki Chania 3,009 -1,1% 0,4mn 6,7mn Zakinthos 1,800 8,5% Kerkira 3,4mn Kefallinia 762 21,0% Skiathos Aktion 0,4mn Aktion 584 2,6% 0,6mn Mitilini Kefallinia 0,5mn Kavala 407 20,4% 0,8mn Samos PAX 2018 Zakinthos Mikonos 0,5mn Cluster B YoY 1,8mn 1,4mn in k Kos Rodos 5,568 5,0% Santorini 2,7mn 2,3mn Rodos Kos 2,666 14,9% 5,6mn Chania Santorini 2,255 16,8% 3,0min Mikonos 1,396 15,6% Mitilini 477 9,4% Samos 463 12,8% Skiathos 438 3,3%

18 14 Airports Maintenance & Construction