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NACE - Mack Trucks Update NACE - Mack Trucks Update Tim Wrinkle Construction Product Manager July, 2018 Update Session – EMTSP 2018 1 PROUD BEGINNINGS First Mack Vehicle – 1900 Mack Trucks was born in 1900 when brothers Jack, Gus and William Mack built their first motorized vehicle - a bus - that carried sightseers around Brooklyn’s Prospect Park in New York. Update Session – EMTSP 2018 2 Update Session – EMTSP 2018 Update Session – EMTSP 2018 MACK IN NORTH AMERICA Facilities U.S. MANUFACTURING: – LVO Plant Macungie, PA – Cab & Vehicle – Hagerstown, MD – Powertrain COMPETITORS: • Company X – 7% of trucks manufactured in U.S. • Company Y – 39% of trucks manufactured in U.S. • Company Z – 80% of trucks manufactured in U.S. Update Session – EMTSP 2018 5 PRODUCT LINE – NORTH AMERICA Mack® TerraPro® Cabover Used for severe service refuse, concrete boom pump and other construction equipment. • Rugged exterior built to handle tough jobs • Powered by MP® Series engine family (MP®7 and MP®8) • Panoramic visibility • Tight wheel cuts Update Session – EMTSP 2018 6 PRODUCT LINE – NORTH AMERICA Mack® TerraPro® Natural Gas Combines the advantages of natural gas with Mack reliability and performance. Sets new benchmark for lower alternative fuel lifecycle costs. • Narrow cab width for tight working conditions • Equipped with Cummins Westport L9N (near zero emissions) natural gas engine • Meets EPA and CARB emission standards Update Session – EMTSP 2018 7 PRODUCT LINE – NORTH AMERICA Mack® Low Refuse (LR) Puts the driver's needs first with upgraded features designed to provide greater visibility and comfort for increased productivity. • Superior visibility • Versatile configurations • Ergonomic design, easy-entry • Expanded storage • Powered by mighty MP® Series engines • Can be equipped with Cummins Westport L9N (near zero emissions) natural gas engine Update Session – EMTSP 2018 8 PRODUCT LINE – NORTH AMERICA Mack® PinnacleTM The Mack Pinnacle is available as a sleeper or day cab. • Axle-forward configuration • Completely redesigned living environment (2018 model year) • Mack Co-Pilot™ display • Mack Advantage™ chassis • Dependable performance and fuel economy Update Session – EMTSP 2018 9 PRODUCT LINE – NORTH AMERICA Mack AnthemTM The Mack AnthemTM is the next-generation in highway trucks. • Axle-back configuration • Bold design delivers superior aerodynamics and fuel efficiency • Completely re-engineered living environment for better control and comfort • New 70” stand-up sleeper with 35% more space and generous headroom (7’1”) • Easy maintenance and smart serviceability with tilt-assist hood Update Session – EMTSP 2018 10 Mack Granite The No. 1-selling heavy-duty conventional straight truck in the U.S.* *Based on IHS Markit U.S. Class 8 VIN defined conventional straight truck new vehicle registrations for 10 liters and larger engines, January-December 2016 Update Session – EMTSP 2018 11 PRODUCT LINE – NORTH AMERICA Mack® Granite® The Mack Granite remains #1 conventional straight truck model for good reason. • Axle-forward or axle-back configuration • Powerful and fuel-efficient MP7 & MP8 engines – High horsepower and low-end torque • Galvanized Steel Cab offers – Best in class visibility, more room, quieter ride, protection and durability only steel can provide Update Session – EMTSP 2018 12 Mack Granite MHD Built on Mack Cornerstone chassis for durability Weight optimized for lighter-duty cycles • Can be spec’d as Class 7 or Class 8 • Lightweight, dependable Cummins L9 engine Multiple configurations available • Ideal for municipal applications • customers who need a durable but lighter work truck Update Session – EMTSP 2018 13 Integrated Powertrain Integration – the key to unlocking improved productivity, performance, fuel efficiency Components designed to work together simply work better Update Session – EMTSP 2018 14 Performance and Efficiency Mack ClearTech One Mack MP Engines Mack mDRIVE HD Mack Axles Update Session – EMTSP 2018 15 Mack mDRIVE HD The no. 1 transmission choice in Mack Granite models 60% 49% 50% 40% 37% 30% 20% 20% 10% 5% 0% 0% 2014 2015 2016 2017 2018 Update Session – EMTSP 2018 16 Mack mDRIVE HD Fully integrated with Mack MP engines • Improved productivity, safety, fuel efficiency • Lower weight, less maintenance mDRIVE HD 13-, 14-speed models • 13-speed OD has 17.5:1 gear ratio for unmatched startability • 14-speed OD has 32:1 gear ratio for low speed applications “TWO TRUCKS IN ONE” • No compromises in startability or fuel efficiency • Ability to run highway rear axle ratios while maintaining startability Update Session – EMTSP 2018 17 All-New, Driver-Focused Granite Interior Update Session – EMTSP 2018 18 All-New, Driver-Focused Granite Interior • Optimized ergonomics designed for the driver • Flat-bottomed steering wheel, an industry first • Switches larger, illuminated and laser-etched • All interior lighting now LED-based • Mack-Exclusive Seating Options Update Session – EMTSP 2018 19 Update Session – EMTSP 2018 20 Increased Clearance For Underbody Scraper Installation • New factory option for increased ground clearance needed for underbody scraper applications. • Bodybuilder-ready, saving time and money Update Session – EMTSP 2018 21 Increased Clearance For Underbody Scraper Installation • Six-inch increase in chassis ride height • Up to 21" of ground clearance* for installation without relocating chassis components • Allows underbody scraper to articulate a full 45° to either side • Modified steps maintain 24-inch max first-step height for no compromise to ingress/egress 21” *Dimensions in loaded condition with 425/65R22.5 tires Update Session – EMTSP 2018 22 Increased Clearance For Underbody Scraper Installation SHORTENED WHEELBASE • ~24” shorter than competitors • Improved maneuverability makes it easier to get in and out of tight spots Update Session – EMTSP 2018 23 What do these things have in common? 1. Bridge 2. Two Goats 3. Bulldog Update Session – EMTSP 2018 24 Update Session – EMTSP 2018 25 Update Session – EMTSP 2018 26 Update Session – EMTSP 2018 27 UPTIME LEADERSHIP Mack is here to keep our customer’s trucks on the road – and doing the job. Update Session – EMTSP 2018 28 Today’s Industry Challenge: Downtime Update Session – EMTSP 2018 Mack Trucks: Connectivity and Uptime Direct Customer Communication GuardDog Mack OneCall ASIST Certified Uptime Connect Over The Air Centers Update Session – EMTSP 2018 30 UPTIME SOLUTIONS GuardDog® Connect Connects vehicle data to Mack OneCall® team, decision maker and dealer via Mack ASIST. • Proactive support for vehicle diagnosis and repair planning • Confirmation of parts and bay availability before truck arrives for service • Online tracking of case status in real time Update Session – EMTSP 2018 31 Mack Over The Air Mack customer Brooklyn Ready Mix in Brooklyn, New York, updated engine and aftertreatment software on all 10 of the company’s concrete mixers during a single day. Updates were completed as the trucks were in between jobs or at the depot being refilled, allowing the concrete supplier to continue regular operations while optimizing the performance of its trucks. “The Mack Over The Air program is fantastic because it greatly reduced the time we typically spend on software updates,” said Manny Paradiso, plant supervisor for Brooklyn Ready Mix. “Sometimes it would take us up to four days. These updates allowed us to complete them in about a half-hour’s time. That’s a huge difference and enables us to better keep our trucks onsite, doing what they need to do to get the job done.” Update Session – EMTSP 2018 32 UPTIME SOLUTIONS OneCall ® Around-the-clock emergency roadside assistance; 24 hours a day, 7 days a week. • 600 employees dedicated to uptime • Truck and trailer breakdown support • Tire replacement • Towing Services • Multi-language support Update Session – EMTSP 2018 33 UPTIME SOLUTIONS Mack® ASIST Keeping the customer, dealer and support on the same page. • Web-based system allowing you to work together, in real time, with service providers • Faster estimates • Streamlined check-in at Mack dealers nationwide • Service status updates Update Session – EMTSP 2018 34 Mack ASIST App • Flexibility to manage day-to-day diagnostics, service events and ASIST communications from anywhere • Free download from Android and Apple app stores Update Session – EMTSP 2018 35 UPTIME SOLUTIONS Mack Certified Uptime Centers We’ve Given Repairs a Lane of Their Own Update Session – EMTSP 2018 36 UPTIME SOLUTIONS Mack Certified Uptime Centers – Committed to Customers CHECK-IN - Prompt Assessment of Vehicle Status Service advisor will perform a walk-around assessment. Check-in and initial diagnostics should be completed in under two hours. UPTIME BAY - Expedited Service for Short Repairs If the assessment indicates quick diagnostics and repair, a customer’s truck goes directly to an Uptime Bay. ADVANCED BAY - Dedicated Service for Longer Repairs Trucks requiring advanced diagnostics and repairs are routed to an Advanced Bay. Customers are advised regarding anticipated repair time and costs. MESSAGING - Ongoing, Up-to-the-minute Updates Service advisors keep customers informed; if customers choose to use ASIST direct messaging, they receive status alerts during the entire service event. Update Session – EMTSP 2018 37 TRUCK TECHNOLOGY – CONNECTED VEHICLE Update Session – EMTSP 2018 Mack Trucks: Connectivity and Uptime Direct Customer Communication GuardDog Mack OneCall ASIST Certified Uptime Connect Over The Air Centers Update Session – EMTSP 2018 39 Update Session – EMTSP 2018 Visit us in the MACK booth enter drawing to win this Lego set Update Session – EMTSP 2018 41.
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