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Report 2013 - 2014

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Report 2013 - 2014 Specsavers La Villiaze St Andrew’s Guernsey Channel Islands GY6 8YP Tel +44 (0)207 2020 241 specsavers.com CORPORATE RESPONSIBILITY REPORT 2013 - 2014 Printed on recycled paper Introduction I am delighted to introduce Specsavers’ third corporate responsibility report, which describes the progress that has been made over the past year in terms of supporting our local communities, trading ethically and protecting our environment. It also sets out our plans for the year ahead. Corporate responsibility continues to be an integral part of our values as the Specsavers Partnership, just as it has been for the past 30 years since Specsavers was founded with the vision of providing best value eyecare to everyone. I hope you find the report useful and interesting and welcome your feedback. Please email [email protected]. Paul Fussey Chief Financial Officer Chair of the Specsavers Corporate Responsibility Steering Group Contents Supporting Our position our local Our progress communities 4 Our plans Our position Trading Our progress ethically 16 Our plans Protecting Our position our Our progress environment 22 Our plans Supporting our local communities Our position At the Specsavers Partnership, we believe in In addition, we generate and collect citizenship. We are passionate about giving back a number of other taxes such as employee to and working with our local communities, and sales taxes. In 2013-14, the total amount wherever we operate in the world, as a supporter contributed to tax authorities around the world of local and national causes. We are also committed as a consequence of Specsavers’ commercial to supporting eyecare and hearing care projects activities exceeded £430m. in developing countries. Our stores provide employment for more than We believe that it is our corporate responsibility 26,000 local people, in whom our partners invest to pay the amount of tax legally due in the country with regular training and development, enabling in which that liability arises and to comply with the them to progress through Specsavers on their applicable rules and regulations in each country in chosen career path. The same is true for the which we operate. 4,000 people who are employed in our support offices and manufacturing and distribution We recognise that tax payments make a vital sites around the world. contribution to sustaining social welfare and the government funding of policies that help In the past 12 months, we have raised people avoid economic and physical hardship. over £2 million across the world for charities and good causes. Last year, more than £60m of tax was paid on profits generated by Specsavers businesses to governments in countries in which we operate. 04 / 05 Supporting our local communities Our progress In 2013/14: The United Kingdom and Republic of Ireland • Our stores and support offices raised more than • We collected hundreds of unwanted hearing £682,000 for various local charities and good aids for the hearing charity Sound Seekers, causes, including the Movember appeal, the who are dedicated to helping deaf people, Lincs and Notts Air Ambulance, the Hampshire particularly children, in the poorest communities Air Ambulance and Specsavers Children’s Charity. of the developing world. • We opened two more outreach vision centres • Dame Mary and Doug Perkins, the founders in Zambia to add to the six already opened of Specsavers, donated £523,000 to various through our long-standing partnership with national and international charities, including Vision Aid Overseas (VAO). We worked with VAO building a new school in Haiti, supporting orphans 'We are committed to supporting to help make the vision centres self-sufficient, of AIDS victims in Tanzania through the Tumaini contributing £156,000 to this end. Our stores Fund, sponsoring the Homeless World Cup, eyecare and hearing care projects also donated more than a million pairs of the Duke of Edinburgh’s Award scheme and glasses for use in Zambia. Vision Care for Homeless People. in developing countries.' • We raised £260,000 to train 25 puppies for • Almost 400 people in our support offices spent Guide Dogs for the Blind in the UK, exceeding time on local community or charitable work, our target pledge. under our ‘Giving back to our local communities’ policy. This included street collections for the • In Ireland, we supported Irish Guide Dogs for the Framework charity in Nottingham, building Blind as well as a wide range of local charities. and drainage work at UK Youth’s Avon Tyrrell Outdoor Activity Centre in the New Forest, • We sponsored road safety charity Brake and building a pigpen for the Stonebridge City Farm handed out more than 50,000 high-visibility in Nottingham, gardening and redecorating at vests to schoolchildren. Autism Hampshire in Southampton and beach cleaning and clearing noxious weeds from the • Through our annual Spectacle Wearer of the Year cliff paths in Guernsey. competition, we supported anti-bullying charity Kidscape, raising £35,000 to help give confidence back to bullied children. • We continued to support Hearing Dogs for Deaf People, sponsoring their annual awards and raising £20,000 to train new dogs. Store staff in Kidderminster raise money for Sport Relief 06 / 07 Supporting our local communities Our progress The Netherlands • The Stichting Specsavers Steunt raised the record • Once again, we supported Veteranendag In March 2013, we launched the first • Specsavers Grants, where staff can apply for amount of €421,800 (£349,200) for 218 local charities (Veterans’ Day), which recognises the courage Community Programme for our support a grant of AUD 1,000 (£560) or NZD 1,000 (£520) in the Netherlands, almost double what was raised of Dutch war veterans. White carnations, the offices in Melbourne, Australia and Auckland, for a cause for which they have personally raised in previous years. Country director Julie Perkins national symbol of appreciation for veterans, New Zealand. This includes: the same amount. handed donations to two charities, while 70 stores were handed out in stores and, on the day, we followed her example by donating the money offered the veterans hearing tests and provided • Workplace Giving, where employees donate • Corporate Volunteering, where staff give time during personal visits. our customers with discounted tickets to the to a nominated charity from their pre-tax salary to environmental conservation projects, prepare marine museum. through the payroll system and Specsavers food for the homeless with FareShare and carry • We launched ‘Win a famous ambassador for matches the donations up to a maximum of out building, painting and cleaning work with a day’, with 60 charities entering the competition. Australia and New Zealand AUD 30,000 (£17,000) or NZD 30,000 (£16,000) the Lighthouse Foundation. The four successful ones were each visited by a year. The charities supported are the Fred a Dutch celebrity, who took part in activities such • Since launching our Australia and New Zealand Hollows Foundation, the RSPCA, the Red Cross, as painting a clubhouse, playing football with community programme in September 2013, Cancer Council Australia and the Starlight children and phoning local organisations to ask our stores have raised AUD 380,000 (£211,400) Children’s Foundation. for financial support. for a range of local charities, including the Fred Hollows Foundation, which aims to • We organised volunteer days in October where prevent avoidable blindness. store teams helped out at their local charity. Each store appointed an ambassador as the first point of contact for their local charities. Netherlands country director Julie Perkins visits a bird shelter in Naarden which has benefited from donations 08 / 09 Supporting our local communities The Nordic countries Across the Nordics, we gave an incredible amount of support to develop eyecare in Tanzania. • Danish stores collected 20,000 pairs of glasses • Swedish stores collected more than 6,000 pairs for the Louis Nielsen project and arranged seven of glasses from customers and provided eye tests week-long eye camps in Tanzania, providing eye and glasses to around 1,000 people at an eye tests and glasses to 8,000 people. We also teamed camp in Dar es Salaam. The donors are able to tag up with the international organisation SOS Children's their contact information to the glasses and can Villages, providing eye tests and glasses for people find out more about the recipient, once a match in two villages and raising DKK 10,000 (£1,100). has been found. • Stores in Finland collected more than 7,000 pairs of glasses for the Tanzania project. The Finnish Spectacle Wearer of the Year joined us on a visit to Arusha, to the SOS Children’s Village, accompanied by a journalist from ET magazine and a video reporter from daily newspaper Iltalehti. Stores in Norway also donated glasses. 2410 / 2511 Denmark Sweden Hong Kong • Louis Nielsen sponsored Søren Grotum, the • We began a new collaboration with SOS • Our Hong Kong office donated 10,000 frames to had been donated. They also donated food and first blind man to do the Team Rynkeby charity Children’s Villages and collected more than two charities which help people in the developing a trolley to the Manna Food Bank in Staines and bicycle race from Denmark to Paris for the Danish 6,000 pairs of glasses during a three-week world: the Crossroads Foundation and the to the Southampton City Mission’s Basics Bank, Children’s Cancer Foundation. Our stores also fund-raising campaign. Eyeglass Vision Friendly Foundation. for people who are feeling the effects of poverty. donated DKK 15,000 (£1,700) for Danish children They raised £1,200 for the Countess Mountbatten with cancer. • Stores also sold SOS Children’s Villages House palliative care service to help furnish a bracelets and raised over SEK 19,000 (£1,700) Manufacturing and distribution therapy room in its day centre.
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