Loss Adjusting industry guide 2014 www.theinstitute.com.au/la Australian and New Zealand Institute of Insurance and Finance Contents Level 8, 600 Bourke Street, Melbourne Victoria 3000 Australia six seven sixteen Telephone +61 3 9613 7280 (New Zealand Freecall 0800 103 675) ~ ~ ~ Facsimile +61 3 9642 4166
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