Informed Student Choice Responsible Recruitment and Enrollment

PAGE 1

INFORMED STUDENT CHOICE RESPONSIBLE RECRUITMENT RESPONSIBLE PARTICIPATION AND ENROLLMENT IN THE FEDERAL LOAN We help students make informed PROCESS decisions by providing the following We commit to appropriate recruitment resources: policies, and that all students have We are committed to providing ample information available to decide • A one-page disclosure that includes responsible access to students, while whether to attend an Adtalem Title IV information about program or continuing as a responsible participant participating institution. institutional performance metrics, in the federal aid process. such as total program costs, debt • We provide individualized financial • Adtalem’s institutions will lower limits and default rates, completion and WE MAKE THE and academic information prior on federal funding, deriving no more graduation rates and earnings and to students making a financial than 85% of revenue from federal FOLLOWING licensure data. commitment. Financial and academic funds, including military and Veterans COMMITMENTS • An orientation process for all advisors are available to personally Administration financial assistance respond to any questions prospective TO OUR STUDENTS: undergraduate students, which programs. provides an overview of information students may have. • Before implementing new academic to assist a student in the successful • We provide prospective students programs, we review the program’s navigation of their college experience. Adtalem Global Education’s with clear information regarding any pricing and career outcomes to This will include, for example, a review Purpose is to empower its required transitional studies courses, ensure alignment with the student’s of student support services, our students to achieve their goals, including costs, availability and time ability to repay debt upon successful on-line learning platforms, academic find success and make inspiring for completion. completion of the program. contributions to our global policies and key points of contact community. Exceptional service within the institution. • Admissions conversations are • We are committed to providing and care is at the core of the recorded and evaluated to validate students with a variety of ways to education and experience that compliance and clear student manage tuition costs. Availability we offer. communications. Admissions of these options vary by institution professionals’ performance and and program of study, and may These Student Commitments compensation are monitored and include, for example, transfer of build upon the strong foundation assessed to ensure responsible credit policies that enable block of existing practices we have student recruitment and compliance transfer, academically responsible in place to benefit and elevate with Adtalem’s standards. and individualized credit evaluation our students. Through these • We commit to transparency in processes, work study and Commitments, we’re not only institutional scholarship assistance making ourselves publicly our use of revenues for marketing, recruitment, instruction and academic considerate of program of study, accountable, but we’re also eligibility and need. increasing the impact of our support, student services and efforts. The following practices scholarships. and policies establish standards • We have best practices in place at all of our Title IV institutions. to assure responsible marketing And because we are committed practices with all third-party to continuous improvement lead generators (where utilized), and accountability, we will including monitoring of all activities review and refresh our Student by an independent firm, and clear Commitments annually, and an remediation and contract termination independent third party will procedures. measure our results and prepare a public report. PAGE 2

FINANCIAL LITERACY AND ACADEMIC TRANSPARENCY IMPROVING STUDENT SUCCESSFUL STUDENT SATISFACTION OUTCOMES AND We provide students with clear information and assistance throughout their educational ACCOUNTABILITY experience regarding their progress and financial investment towards their academic We provide high-quality instruction and goals. related services and support. We uphold We are committed to successful rigorous standards of academic integrity • We will provide students with access • We offer students, proactively and academic, career and post-educational with a goal of continually improving our to Manage My Loans, a dynamic upon request, academic and financial outcomes for our students, and share students’ satisfaction and experience. online tool that gives students counseling. This counseling may accountability with our students for ongoing visibility into overall program include information on the student’s • To ensure we are meeting the achieving these results. progression, outstanding loan balance progress toward his or her degree, expectations of our students and • To further demonstrate its (including estimated repayment incurred costs, student loan financing, graduates, we use an independent commitment to quality academics, obligations), financial position as overall financial position and third-party tool to conduct student Adtalem will maintain an Academic compared to academic progress and academic progress. surveys, and we actively respond to Council, led by the executive Dean of credits required to graduate. Students results and feedback. one of our institutions. The council who enter the Medical Education • We will provide students with an will report to the Adtalem Board Readiness Program (MERP), a non- annual Borrowing Advisory Notice. • We prohibit the practice of mandatory of Director’s Academic Quality Title IV program that offers a 100% The notice will provide information arbitration for student disputes, and Committee Chair, and will monitor refund if students are unsuccessful on loan amounts and percentage of our enrollment agreements do not student outcomes and report to the in completion, will be provided with program completed, and disclosure prohibit students from participating in CEO on quality trends and steps access to MyMERP, a student portal indicating the potential implications or seeking class action remedies. taken to improve academic programs that provides information on the of incurring student loan debt on • We maintain clear and transparent and student learning. This action- student’s tuition account balance as future education loan and financing institutional student complaint oriented and results driven council well as any private student funding options. resolution policies, readily available to will enable all institutions to adopt they receive. students via each institution’s website academic best practices. and academic catalog or student handbook. We also provide students • Quality of academics is a component with an escalation pathway and of our compensation package for contact information to state oversight institutional leaders. bodies with jurisdiction over student • We identify and proactively engage consumer complaints. with students who may be at risk for program completion. • Annually, we will have a third party review our Student Commitments, and will update and improve our practices and student protections as needed.

Adtalem’s institutions will lower limits on federal funding, deriving no more than 85% of revenue from federal funds, including military and Veterans Administration financial assistance programs.

American University of the Caribbean 73.83% School of Medicine Carrington College (overall)* 77.92% Chamberlain University 65.34% DeVry University 80.97% Ross University School of Medicine 81.17% Ross University School of Veterinary Medicine 82.52%

Figures are based on unaudited financials, as auditing of baseline 90/10 data for FY18 will not occur until Fall of 2019. All figures were reviewed by Adtalem Global Education’s Quality Assurance group.

*Carrington College has four federal school codes (OPEIDs). The amount of revenue from federal funds for each unique OPEID is as follows: California – 74.85%, Boise – 71.67%, Portland – 85.85%, and Phoenix – 83.91%. Transparency Voluntary Student Commitment

We commit to transparency in our use of revenues for marketing, recruitment, instruction and academic support, student services and scholarships.

Expenditures as Percent of Total Revenue: FY2017 Ross American Ross University University University School of Carrington Chamberlain DeVry of the School of Veterinary Expense Category College University University Caribbean Medicine Medicine Combined Instruction & 56% 40% 38% 54% 48% 55% 43% Academic Support1 Instruction 18% 17% 12% 25% 25% 16% 16% Academic Support 37% 24% 26% 29% 23% 39% 27% Scholarships & Grants 0% 8% 21% 3% 2% 2% 11% Student Services & 13% 9% 9% 6% 7% 4% 9% Recruitment1 Student Services 7% 3% 1% 3% 4% 1% 3% Recruitment 7% 6% 8% 3% 3% 2% 6% Marketing 16% 9% 19% 4% 3% 3% 12%

Instruction: Direct instructional costs including faculty salaries/benefits and classroom depreciation

Academic Support: Support services that are an integral part of the institution’s primary mission of instruction, including expenses for libraries, academic development, academic computing support, course and curriculum development, academic administration, and medical, veterinary and dental clinics

Scholarships & Grants: Institutional Scholarships & Grants paid to students

Student Services: Expenses for activities the primary purpose of which is to contribute to students’ emotional and physical well-being and to their intellectual, cultural and social development outside the context of the formal instructional program, including career services, counseling, financial aid administration and student records

Marketing: Expenses incurred for advertising and marketing to students

Recruitment: Expenses for activities related to student recruitment and admissions

1. Percentages may not sum exactly to the total due to rounding