USAID WATER and SANITATION PROJECT FY20 Annual Report
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USAID WATER AND SANITATION PROJECT FY20 Annual Report October 1, 2019 - September 30, 2020 This publication was produced by the USAID Water and Sanitation project under Contract No. AID-OAA-1-14-00049/720521-18F00001 at the request of the United States Agency for International Development. This document is made possible by the support of the American people through the United States Agency for International Development. Its contents are the sole responsibility of the author or authors and do not necessarily reflect the views of USAID or the U.S. Government. This publication was produced by the USAID Water and Sanitation project under Contract No. AID-OAA-1-14-00049/720521-18F00001 at the request of the United States Agency for International Development. This document is made possible by the support of the American people through the United States Agency for International Development. Its contents are the sole responsibility of the author or authors and do not necessarily reflect the views of USAID or the U.S. Government. USAID WATER AND SANITATION PROJECT FY20 Annual Report October 1, 2019 - September 30, 2020 Program Title: USAID Water and Sanitation Project Sponsoring USAID Office: USAID/Haiti’s Office of Infrastructure, Engineering and Energy (OIEE) Contract Number: AID-OAA-I-14-00049/720521-18F00001 Contractor: DAI Global, LLC Date of Publication: 30 September 2020 Revision: --- Author: DAI Global, LLC Cover photo: Living Water kiosk in Cap-Haïtien. This publication was produced by the Haiti Water and Sanitation project under Contract No. AID-OAA-1-14-00049/720521 at the request of the United States Agency for International Development. This document is made possible by the support of the American people through the United States Agency for International Development. Its contents are the sole responsibility of the author or authors and do not necessarily reflect the views of USAID or the U.S. Government. TABLE OF CONTENTS EXECUTIVE SUMMARY 1 PROJECT OVERVIEW 3 COMPONENT 1: INCREASING ACCESS TO SUSTAINABLE WATER SERVICES 4 TASK 1.1: WATER INFRASTRUCTURE ENGINEERING SERVICES 4 TASK 1.2: WATER INFRASTRUCTURE CONSTRUCTION 7 TASK 1.3: TECHNICAL ASSISTANCE FOR WATER SERVICE PROVIDERS 8 The Cap Haïtien CTE 11 The Mirebalais CTE 11 The Croix-des-Bouquets CTE 12 The Les Cayes CTE 13 The Jérémie CTE 14 The Hinche and Ouanaminthe CTEs 14 COMPONENT 2: INCREASING ACCESS TO SUSTAINABLE SANITATION SERVICES 14 TASK 2.1: SUPPORT TO SANITATION ENTERPRISES 15 Sanitation SMES TRAINING & MICROGRANTs 15 Communications materials 16 Manual Latrine Emptiers 16 Sanitation Transport Companies 16 TASK 2.2: WASTE TREATMENT & FECAL SLUDGE MANAGEMENT ENGINEERING SERVICES 16 Morne-À-Cabri Fecal Sludge management Site 17 The FonFred Fecal Sludge management Site 17 TASK 2.3: WASTEWATER TREATMENT & FECAL SLUDGE MANAGEMENT CONSTRUCTION 18 COMPONENT 3: IMPROVING THE ENABLING ENVIRONMENT FOR SUSTAINABLE IMPLEMENTATION, OPERATIONS, AND MAINTENANCE OF WATER AND SANITATION SERVICES 18 TASK 3.1: TECHNICAL ASSISTANCE TO NATIONAL AND SUB-NATIONAL GOVERNMENT STRUCTURES 18 Water 18 Sanitation 19 TASK 3.2: KNOWLEDGE DISSEMINATION AND LEARNING 20 CROSS-CUTTING TECHNICAL ACTIVITIES 20 ENTERPRISE ACCELERATION FUND 20 MONITORING, EVALUATION, AND LEARNING (MEL) 21 ENVIRONMENTAL COMPLIANCE 21 ANNUAL REPORT – FY2020 iii GENDER 21 CHALLENGES 22 POLITICAL UNREST AND POOR SECURITY 22 COVID-19 22 INFLATION AND THE INSTABILITY OF THE HAITIAN GOURDE 22 ANNEX 1: PROJECT RESULTS FRAMEWORK 24 ANNEX 2: SOFTWARE PACKAGES PROVIDED TO THE CTES 27 SIGA: SYSTÈME INTÉGRÉ DE GESTION DES ABONNÉS OR THE INTEGRATED SYSTEM FOR MANAGEMENT OF SUBSCRIBERS 27 SISKLOR: SYSTÈME INTÉGRÉ DU SUIVI DE CHLORINATION ET QUALITÉ D’EAU OR THE WATER CHLORINATION AND QUALITY SURVEILLANCE SYSTEM 28 QUICKBOOKS 28 MWATER 28 ANNUAL REPORT – FY2020 iv Acronyms and abbreviations AECID Agencia Española de Cooperación Internacional para el Desarrollo/ Spanish Agency for International Development Cooperation AEOC A&E Oversight Contractor COP Chief of Party CTE Centre Technique d’Exploitation / Urban Water Utility DCOP Deputy Chief of Party DINEPA Direction Nationale de l’Eau Potable et de l’Assainissement / National EMMP DirectorateEnvironmental for Mitigation Water and and Sanitation Monitoring Plan FSM Fecal Sludge Management HTG Haitian Gourde MEL Monitoring, Evaluation, and Learning ONEPA Observatoire National de l'Eau Potable et de l'Assainissement OREPA Office Régional de l’Eau Potable et d’Assainissement / Regional Office for Water and Sanitation SIGA Système Intégré de Gestion des Abonnes/Integrated́ Customer Management SISKLOR WaterSystem Chlorination(SIGA). and Quality Surveillance System STTA Short Term Technical Assistance USAID UnitedCommunity States-Level Agency Water for Internationaland Sanitation Development Technician USGCommunal United States Government ANNUAL REPORT – FY2020 v EXECUTIVE SUMMARY The USAID Water and Sanitation Project is a $41.8-million, 4.5-year activity implemented in collaboration with Haiti’s National Directorate of Potable Water and Sanitation (DINEPA), the branch of the Haitian government tasked with ensuring water and sanitation services for its citizens with the overall goal of improving sanitation and water for all Haitians. The Project initially focused on five areas: three areas hard hit by the cholera outbreak (Cap-Haïtien, Mirebalais, and Canaan) and two areas hard hit by Hurricane Mathew (Les Cayes and Jérémie). During the current year, it added two additional areas hard hit by the cholera outbreak (Ouanaminthe and Hinche). The Project’s three primary goals are: 1. Helping 250,000 people get access to basic or improved access to water 2. Helping 75,000 people get access to basic or improved sanitation 3. Laying the foundation for sustainable increases in access to water and sanitation across Haiti The Project is reaching these goals by focusing on its core values such of self-reliance, resilience, and the private-sector approach. Figure 1 shows the relationship between the FY20 Project activities, targets, goals, and vision. Figure 1. The Project activities-to-vision pyramid. In the water sector, the Project is using the World Bank’s Water Utility Turnaround Framework: A Guide for Improving Performance (2018) to guide the technical assistance across five dimensions: 1. Organization and strategy, 2. Human resource Management, 3. Financial Management, 4. Technical Operations, and 5. Commercial Operations. ANNUAL REPORT – FY2020 1 The main achievements during FY20 were: 1. 13,240 people gained basic access to water. 2. An additional 73,165 people have improved water service quality (91,980 in total). 3. Four of the CTEs have significantly improved their internal governance, including developing an organizational chart and clear job descriptions for all staff and adopting a customer management database to track their customers and payments. 4. 19 SMEs are strengthened, have increased their revenues, and built a total of 260 toilets this year. 5. The Project signed four national agreed plans for improved water and sanitation service delivery 6. The Project produced its first publication: La Zonage d’Assainissement pour Les Cayes (Sanitation Zoning for Les Cayes) In the sanitation sector, the Project has been working with municipal authorities in each of the five areas to promote basic sanitation and help small entrepreneurs to better market basic sanitation products. By the end of FY20, the entrepreneurs supported by the Project have constructed a total of 259 toilets. However, the biggest impact in the sanitation sector will come from helping DINEPA to effectively manage its fecal sludge management (FSM) sites. Currently, the only operational public FSM site in Haiti is the Morne-à-Cabri site which operates with a significant deficit. During FY20, the Project worked closely with the site’s managers to develop plans to improve the management of the site and rehabilitate the facility. This work should be completed in early FY21. The Project is also working with DINEPA to reopen the FSM site in Les Cayes. Between these two sites, the Project will exceed its target of improving sanitation for 75,000 people. During FY20, the Project’s work with the CTEs and the FSM sites began to bear fruit. The CTEs began to increase their revenues and provide more water. As a result, DINEPA and other donors have started to take notice. During FY21, the Project will focus on sharing the lessons learned with the other CTEs and the other FSM sites as it works to help ensure sustainable increases in water and sanitation for all of Haiti. ANNUAL REPORT – FY2020 2 PROJECT OVERVIEW The USAID Water and Sanitation Project is a $41.8-million, 4.5-year activity with three primary goals: 1. Helping 250,000 people get access to basic or improved access to water 2. Helping 75,000 people get access to basic or improved sanitation 3. Laying the foundation for sustainable increases in access to water and sanitation The Project initially focused on five areas: three areas hard hit by the cholera outbreak (Cap-Haïtien, Mirebalais, and Canaan) and two areas hard hit by Hurricane Mathew (Les Cayes and Jérémie). During the current year, it added two additional areas hard hit by the cholera outbreak (Ouanaminthe and Hinche). The Project’s main implementing partner is the National Directorate for Water and Sanitation (Direction Nationale de l’Eau Potable et de l’Assainissement, DINEPA) and its subsidiary institutions. The role of each of these institutions is listed in Table 1. Table 1. The structure for managing