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DISASTER RESPONSE FOR CHURCHES • FEEDBACK: HOW TO LISTEN WELL CHURCH WEBSITES THAT WORK! • SOFTWARE SHORTCUTS TECHNOLOGY EMPOWERING MINISTRY CHMS FEATURE COMPARISON CHART ²INSIDE church ANNUAL management software >> do pastors really use chms? GUIDE >> chms security highlight OCTOBER 2017 www.ministrytech.com CONTENTS 2017 church 14 management software (chms) annual guide 10.17 This year we spotlight a baker’s dozen of respected and established (ChMS) providers. 4 can technology do pastors calm the storm really use chms? around you? Keep up with your Seraphim Software congregation's says yes. fast-changing lives 31 chms security highlight Cover the basics to secure your data! 11 TECH CHECK 10.17 .....................................................................................7 how to prepare Listen to Your Congregation ..............................................................8 your church for Building a More Effective Church Website ..........................29 disaster Hacks You Can Use................................................................................. 34 response Startup: Telechoice’s Purpose Pyramid .................................. 36 ...And create a Holy Refuge. Walking the Fine Line Between Art & Science ................. 39 42 2 | MinistryTech.com A Word from the editor Ray Hollenbach Marketing Director Joey Tindell Marketing Manager Rudy Kovac n our annual issue devoted to As we so often observe here at Church Management Software Ministry Tech, our goal is to address Managing Editor Ray Hollenbach I (ChMS) you’ll find a useful the intersection of ministry and Art Directors comparison tool—please feel free technology. And ministry always Troy Irvin, Henny Vallee to share this tool with anyone you means people: their eternal desti- Contributing Editors know considering investing in, nies, their families, their hopes and Matt Farrand, Steve Hewitt, changing, or upgrading his or her their dreams. Our technical func- Russ McGuire, Caleb Neff, Nick Nicholaou YvonPrehn, Jonathan software. tions (whether as volunteers, Smith, Steven Sundermeier Ministry Tech Magazine has contract workers or full-time Copy Editor enjoyed years of relationship and church staff) always stand in the Laura Severn partnership with providers of these service of things much larger: the ADVERTISING software technologies. We’ve seen Lord Jesus and his Kingdom. VP Advertising Sales Jared Bryant the product grow deeper and wider. Technology services this great Features have been added, securi- mission. National Media Consultants Charles Fleece, Joseph Landry, ty’s been tightened, and our under- I invite you to explore other Stephanie Large, Seth Rankin, Dan Whitfield, Barbara standing of what it takes to steward great articles in this month’s edi- (McDonald) Wolfe a church well has grown. tion: Russ McGuire opens a two- Account Associates Jonathan Smith’s article provides part series on The Purpose Pyramid; Pamela Burton, Megan Foster, Alice Gifford, Trish Hughes, Gabriel a pastor’s perspective on the uses of Yvon Prehn challenges us to listen McKinsey, Bethany Payne, Lara ChMS. It’s a detailed look into the to our congregations; and Nick Whelan intersection of pastoral care and Nicholaou provides user tips nearly Administrative Director Rebecca Meyer technological innovation. Steven anyone can use. (And why, I won- Publisher Sundermeier reminds us of the der, are user tips more and more stakes involved in keeping our called “hacks”? Hacks are bad, ChMS secure: We are dealing with right?) Finally, our trusted business Outreach Inc. people’s lives! Just this month partners also provide a variety of 5550 Tech Center Dr. Equifax revealed a security breach useful input, but I especially recom- Colorado Springs, CO 80919 (800) 991-6011 that affected half of America—and mend this month’s piece from Ministry Tech® is a registered that was only their financial profile: eChurchGiving, “How to Prepare trademark of Outreach, Inc. Written materials submitted to Ministry Imagine the potential danger of a Your Church for Disaster Response.” Tech® Magazine become the property of Outreach, Inc. upon ChMS security breach that would receipt and may not necessarily be returned. Ministry Tech® Magazine reveal the intimate details of a reserves the right to make any changes to materials submitted for family attending your church. publication that are deemed necessary for editorial purposes. The content of this publication may not be copied in any way, shape or form without the express permission of Outreach, Inc. Views expressed in the Ray Hollenbach is the Editor of Ministry Tech magazine. He has previously served as the articles and reviews printed within are not necessarily the views of the editor of Outreach’s Better Preaching Update, and as the editor of the Pastor channel at editor, publisher, or employees of Ministry Tech® magazine, or Churchleaders.com. You can reach him at [email protected]. Outreach, Inc. © Copyright 2017 Outreach, Inc. All Rights Reserved. October 2017 | 3 DO PASTORS REALLY USE CHMS? Are You Kidding Me–Yes! by Jonathan Smith certainly hope so! Otherwise it No matter what size the church is ChMS platforms available today seems a wasted resource. I’ve setup there are definite benefits to using most all of them provide the same I many Church Management Systems a ChMS for the pastors and other core functionality. Here are some in my day: A lot of work goes into ministry leaders. Not using a ChMS in practical ways for ministry staff to getting them up and running! Days ministry is like not using accounting use their ChMS. and even weeks of planning and data software but instead keeping track Current Information migrations go into setting up a ChMS. of your church finances using ledger It always baffles me how people Then there’s the ongoing aspect sheets and slide rules. Or like mowing 1 sit around discussing things and of maintaining the software. If you the grass using a scythe instead of a wondering about the details. When host the ChMS yourself, hopefully lawn mower. did the Cubs last win the World someone is patching that server Many times ministry staff feel Series? Who was the MVP? What and keeping it secure. Whether intimidated by software and don’t was their record last year? All of this self-hosted or not you also have to want or have the time to take to stop information is instantly available maintain user accounts, permissions, and learn how to use it. Taking the in our pockets. When discussing security settings, the list goes on time to learn how to use financial whether or not someone has moved and on. That’s why I certainly hope software or learning how to use a or when the last time he or she came pastors and church leaders are lawn mower will save you time in to church was, there’s no need to taking advantage of what a ChMS the long run. I’m not sure a pastor guess. All that information is readily has to offer and using the power of can afford not to take the time to be available to help ministry leaders the software for greater ministry a good steward of ChMS software. make effective ministry decisions. effectiveness. While there are numerous 4 | MinistryTech.com They just have to know how to get to and who is not attending so outreach ACCOUNTABILITY it by learning the ChMS. can be targeted. It is easy for folks 4 As churches grow and become The same is true for budget to slip through the cracks that want more complex it becomes difficult to decisions. No need to wait for a report. to, but many folks are faithful and ensure soul care is taking place. Using Most church financial packages wonder if anyone will notice if they a ChMS, workflows can be automated allow for real-time access to budget stop being faithful. Do you know and ministry staff held accountable and spending information so God’s how to use your ChMS to prevent for reaching out. It is one thing to say resources can be properly accounted. that? Whether large or small it is you’ve called everyone on a prayer Communication personal communication that ensures list. It is another thing to click a button your ministry heart is connected We all know that address lists as you do that so the team knows 2 with people. age. People move, change cell phone what’s transpired. This accountability providers and change email addresses frequently. The only constant is change. Using a ChMS, you can maintain contact with your flock as Available Fall 2017 everyone is using the most current contact information. Gone are the days of asking who has the email Social Media for Teenagers address or latest cell phone number. No more waiting around for that staffer who is on vacation and has an email list in their private email account. Now everyone can email and call using the latest information. In addition, those emails and phone calls can be logged so everyone on the ministry team knows who has called and emailed a person. CLOSING THE BACK DOOR 3 Churches of all sizes struggle with folks slipping through the A resource for teens cracks. ChMS can help you track and people who care about them folks to avoid them being missed or not being served well when a need Written by arises. The ministry team can see Jonathan Smith trends based on attendance and MinistryTech Contributing Editor giving to help with decision making. & National Speaker Prayer requests can be tracked and quickly accessed. Communication can be individualized so those attending your church know the staff cares about them and views them www.TRISTANPublishing.com as more than just a number. Pastors should want to see who is attending October 2017 | 5 When discussing whether or not someone has equip your ministry to serve a person or family and the more information moved or when the last time they came to they have, the better. With the scope of many ministries it’s not possible to church WAS, there’s no need to guess.