MLH Nurses Celebrate Magnet Designation
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To submit news, email [email protected]. The complete listing of classified ads is available on the Connections Online intranet; View or submit ads via Classifieds Self Service October 12, 2015 State and local officials tour new Mirmont outpatient site in Broomall By Lisa Kalkes, assistant marketing manager, MLH On October 7th, Mirmont Outpatient Services hosted an open house at its new facility in Broomall, attended by more than 150 guests including PA Senator Tom McGarrigle and Delaware County Councilman Mario Civera, Jr., and Kate Schramm, Southeast Regional Manager for U.S. Senator Pat Toomey. MLH Behavioral Health opened the new Broomall location to treat substance abuse and acute mental health issues. Mental health services at Broomall include partial hospitalization, intensive outpatient therapy, group and individual counseling. Substance use disorders treatment includes early intervention classes, intensive outpatient, and individual and group counseling. The open house included tours of the new facility, refreshments and entertainment by the cover band Chico’s Vibe, which features Mirmont’s own Ed Mount. Guests could also take part in a 5- minute meditation class to experience how Mirmont takes a unique, holistic, integrative approach to behavioral health. “It was a wonderful event in a beautiful new facility with great energy, good food and innovative programming worth talking about," said Main Line Health Behavioral Health President Tom Cain. "Everyone who attended had nothing but positive things to say. Thanks to the Broomall staff who did a wonderful job in welcoming people, giving tours and representing Main Line Health in such a positive light.” In photo: Jocelyn Spencer-Sagrati, Therapist and Yoga Instructor at the new Broomall location, describes the Mindfulness Center, where meditation/yoga is offered to patients as part of the holistic “mindfulness-based” treatment approach to Patrick Dowling, Divisional Director, Mirmont Outpatient Services, and State Senator McGarrigle. It’s a parade! MLH nurses celebrate Magnet designation Main Line Health was officially recognized for being Magnet designated as a System at the American Nurses Credentialing Center (ANCC) Magnet Conference, Oct. 7-9 in Atlanta. Nursing directors, Magnet ambassadors and clinical nurses from across MLH were present and paraded enthusiastically across the stage when the announcement was made, accompanied by CNO Barbara Wadsworth. 1 Healthcare Security Week: Good time for update on MLH actions By Barbara Wadsworth, Chief Nursing Officer, Paul Yakulis, SVP, Human Resources, and Robert Feinberg, director of Emergency Management The recent mass shooting in Oregon and other recent news has triggered some questions from within MLH about our safety and security as it relates to active shooters and other types of violence. As October 11-17, 2015, is Healthcare Security and Safety Week, is appropriate that we update our progress in this area. As reported earlier this year in Connections, we have taken several steps to enhance the preparedness and safety of all MLH staff and campuses, including work by an interdisciplinary team to review best training practices and the distribution of a How to Respond poster to employees. Recently, approximately 60 individuals from across MLH participated in a pilot of a System- wide educational program. Their evaluations are currently being reviewed, and we expect to launch a final educational program for all employees -- in both clinical and office environments -- in early 2016. Nationwide studies have shown that violent behavior in health care most frequently occurs in Emergency departments. MLH began a vigorous effort addressing ED violence and staff safety in March 2013 when a modified ENA Violence Staff Assessment Survey was launched to staff in our four emergency departments. More than 400 staff participated. Following the survey, a multifaceted action plan was developed under the direction of Barbara Wadsworth, Senior Vice President and Chief Nursing Officer, to improve staff safety and to mitigate ED violence. Safety teams were formed at each hospital and phased system initiatives were initiated. The largest investment in this phase of the action plan promoted staff education. In 2014, clinical nurse educators from the four EDs collaborated to develop a one-hour presentation to provide clinical staff the necessary tools to promote stretcher-side safety on a daily basis. An outside consulting agency then did a thorough assessment and evaluation of each MLH campus, leading to a number of improvements, including: • Green wrist banding of Emergency Department visitors • Mother Baby/Nursery badges added color to increase infant security • New Event Reporting feature on Event Report to monitor and track verbal and physical assault. • MLH signage addressing weapons/smoking and disrespectful behavior • Gun Lockers in Security • Weapons Policy • Calling Security and 9+911 simultaneously if needed • Restricting access of non-Emergency Department staff through the Emergency Department • Around-the-clock Security presence in ED • New ED Visitor Policy & Visitor Guidelines • Personal panic devices for Emergency Department staff A four-hour educational program is currently rolling out to all Emergency Department staff, addressing the aggression cycle, techniques to verbally de-escalate a situation, and hands-on maneuvers to protect staff if they are physically assaulted. Employees are reminded that Main Line Health does not allow weapons on any hospital/facility property, with the exception of licensed law enforcement officers employed by a police agency. For additional information, please review the MLH Weapons on Hospital/Facility Property. We are focused on this work and hold our employee safety in the highest regard, please let us know if you have additional suggestions. 2 Best Places to Work: MLH comes in #2 among extra large companies Philadelphia Business Journal’s annual listing of Best Places to Work was capped last week with the announcement of the top organizations in various categories related to the companies’ size. After receiving the Gold Award last year in the Extra Large Company category, MLH took second place this year, finishing after Virtua and above Sugarhouse Casino and Comcast. Human Resources Senior Vice President Paul Yakulis said, “Being recognized as one of the region’s Best Places to Work is always an honor. Main Line Health has been consistently among the top three employers year after year, reflecting the efforts of employees across the System to develop an environment that prioritizes safety, respects diversity, and finds fun ways to engage colleagues in important initiatives. I fully expect that Main Line Health will be among the leaders for years to come.” Flu vaccinations underway across MLH MLH’s free flu vaccination program began September 29 for employees, physicians, specified health care professionals and volunteers. Vaccinations will take place until early December. Flu vaccinations are scheduled for the upcoming week at the following locations: Bryn Mawr Rehabilitation Hospital – C.D. Lobby Monday, Oct. 12, 6am-8pm Tuesday, Oct. 13, 8am-8pm Wednesday, Oct. 14, 8am-8pm Saturday, Oct. 17, 3-9pm Radnor – Room W-113 Wednesday, Oct. 14, 9-11am Deadline for compliance with MLH’s mandatory flu vaccination policy is December 7, 2015. Prior to receiving your vaccination, employees should complete the electronic My MLH Flu Consent Form located online in Employee Self Service. Further information, including the vaccination schedule, complete policy, exemption forms and flu reference material, is available via the Flu Season 2015-16 link on the MLH intranet homepage. 2-factor authentication coming for several remote applications By John Abella, Security director, Information Services As part of our ongoing commitment to protecting both patient and employee data, Main Line Health is continuously working to improve the security of the systems that we use. Now more than ever, health care providers are the target of well-organized criminal enterprises looking to steal data. One of the upcoming improvements will be the wider deployment of two-factor authentication for access to some remote applications. Already in place for users of PhoneFactor, two-factor authentication will begin over the coming weeks for users seeking remote access to applications including MLH Self Service, Kronos, and Outlook Web Access. This means that in addition to your normal username and password, you will need to be near a phone to receive a call or have a mobile device with you to complete your authentication if you are accessing the application from home or from somewhere not on the MLH network. Enabling this extra security will ensure that no malicious actors can try to guess employee passwords to access these applications. As these improvements are rolled-out, more details will be provided about how the changes may impact staff. 3 Have you taken the Employee Engagement Survey yet? November 2 is the deadline to complete the confidential survey. Please use the personal access code sent to you by The Advisory Board to participate at http://my-opinion-counts.org. Making Life Healthy Rewards expanded for 2016 By Dan Buckalew, manager, Employee Health Management Main Line Health launched the Making Life Healthy Program in February, 2015 to help employees and their family members take steps to improve or maintain their health. Rewards were available to employees and spouses who were enrolled in MLH medical plans in the form of medical premium credits for the 2016 benefit plan year. Over 3,000 employees registered on the Redbrick Health portal since March, and participated in programs to improve or maintain their health. Over 1,500 employees achieved the requirements to earn the $15 / pay medical plan credit for 2016. The Rewards program has been enhanced for 2016 and will now include the following: Quarterly Rewards – All Employees, even those not enrolled in a MLH medical plan, , are now eligible to earn a $50 cash reward for earning 25 points in a quarter from 10/1/15 – 9/30/16. Consistent participants can earn $200 during the program year, which runs from 10/1/15 – 9/30/16.