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INTRODUCTION

‡ In January 2006, the American Express Company (AmEx) was featured on Fortune's list of the '100 Best Companies to Work for' in America.

‡ AmEx was ranked ninth among large companies, and 37th in the overall ranking of the list of the best employers in the US.

‡ company stood ninth in the overall ranking WHAT IT DOES?

‡ Each day, American Express makes it easier, safer and more rewarding for consumers and businesses to purchase the things they need and for merchants to sell their goods and services. ‡ American Express provides innovative payment, travel and expense management solutions for individuals and businesses of all sizes. BACKGROUND

‡ American Express Company, sometimes known as AmEx, is a diversified global financial services company headquartered in City.

‡ Founded in 1850, it is one of the 30 components of the Dow Jones Industrial Average(stock market index).

‡ The company is best known for its , , traveller's cheque businesses and travel. ‡ It was founded as a joint stock corporation by the merger of the express companies owned by

 (Wells & Company),

 (Livingston, Fargo & Company), and

John Warren Butterfield (Wells,Butterfield & Company). Henry Wells William Fargo John Warren (Wells & Company) (Livingston, Fargo & Butterfield (Wells, Company), Butterfield & Company ‡ Kenneth Irvine Chenault has been the CEO and Chairman of American Express since 2001.He is the third African- American CEO of a Fortune 500 company AMERICAN EXPRESS

‡ Type Public (NYSE: AXP) ‡ Industry Banking , Financial services ‡ Founded 1850 ‡ Founded by Henry Wells, William Fargo,John Warren Butterfield ‡ Headquarters , New York, United States ‡ Area served Worldwide ‡ Key people (Chairman & CEO) ‡ Products Financial ,Travel services, Insurance ‡ Revenue US$26.7 Billion (FY 2009) Net income US$2.13Billion (FY 2009) Total assets US$124 Billion (FY 2009) Total equity US$14.4 Billion (FY 2009) ‡ Employees 67,701 (2008) MISSION

To be the most respected brand in the world.