Wednesday, May 3, 2017 JW Marriott Grand Rapids, MI

Sponsored by:

The Criteria and Award Selection Process The Best and Brightest Companies To Work For ® awards competition provides the business community with the opportunity to gain recognition, showcase their best practices and demonstrate why each of them would be an ideal place for employees to work. This process is audited and designed by the Illinois Institute of Technology’s market research division and surveys are scored by Inquisium – a market research firm out of Virginia. The criteria is determined annually based on market conditions and trends and applied throughout the country. To ensure that the selection of winners is pure and unbiased, our judges have no interaction with the administration of the event.

The process is three-fold: 1. Companies are nominated. Those identified as potentials are contacted and asked to complete a Company Survey. 2. Employee rosters are requested. 3. Employer survey data and employee surveys are then scored, weighted and ranked.

After which, the top 15% of scored companies are scrutinized further to determine the overall winners.

Defined Roles of the Advisory Board

The Best & Brightest Advisory Board gives advice to the Associations on all marketing and production that occur during the planning of the program. The Advisory Board has a dual role: an internal role to assist in and advise on the developments of the program, and an external role to liaise their respective organizations and the community.

Kimberly Benac, BeeneGarter LLP Mike Novakoski, Elzinga + Volkers Construction Services

Ulli Bowen, Macatawa Bank Sara Parmeter, Trivalent Group, Inc.

Cindy Brown, Hello West Michigan David Pezzato, Baudville

Tom Brown, Fifth Third Bank Becky Ploeg, Comfort Research

Henry Capogna, iHeart Media West Michigan David Smith, The Employers’ Association

Jennifer Kluge, Best & Brightest Companies To Work For Carole Valade, Grand Rapids Business Journal

Lorie Munson, Microsoft Dave Veneklase, Davenport University

2 • WEST MICHIGAN’S 101 BEST & BRIGHTEST COMPANIES TO WORK FOR ® Awards Luncheon Announcer Juliet Dragos, WZZM 13 News

Juliet joined WZZM 13 News as weeknight anchor in April of 1991. In addition to anchoring the 5, 6 and 11 p.m. newscasts, Juliet is also the station spokesperson for WZZM 13’s “Friends for Life”" campaign, which encourages monthly breast self-exams for early detection of breast cancer. She launched the “Friends for Life” campaign in 1997 and has served as emcee and honorary co-chair of “Race for the Cure” for over 15 years.

In 2013, Juliet was nominated for an Emmy Award from the Michigan Chapter of the National Association of Television Arts and Sciences for her work as a news anchor.

She’s also received the “Professionalism Award” from American Women in Radio and Television, the “Local Hero Award” from Grand Rapids Komen for the Cure, the “Outstanding Media Award” twice from Special Olympics Michigan and was recently presented with an award from the “Brain Injury Association of Michigan” for her many years of volunteer work in helping to bring about awareness of patients and families affected by brain injuries.

Awards Luncheon Announcer Steve Kelly, NewsRadio WOOD 1300 and 106.9 FM

Steve Kelly is the morning show co-host and sports director of West Michigan’s Morning News on News Radio WOOD 1300. He’s been in West Michigan since 1996, also doing morning shows on Star 105.7 and 104.5 WSNX. Steve has been married to his wife, Sandy, for over 20 years and has two beautiful daughters, Caitlin and Madison, all of whom have him wrapped around their fingers! He is a 1987 graduate of Michigan State University with a degree in Telecommunications and minors in English and Psychology. Steve’s interests include long distance running, golf and the great outdoors.

BETTER BUSINESS . RICHER LIVES . STRONGER COMMUNITIES . • 3 The Criteria for Selection of the Best & Brightest Companies to Work For ® in West Michigan are as follows:

Communication and Shared Vision The effective exchange of information from senior leaders to employees and the extent to which employees are given a platform to communicate opinions, ideas, issues and concerns.

Community Initiatives Extent to which the organization is committed to improving the local community while providing the encouragement and time for employees to participate in a meaningful way.

Compensation, Benefits and Employee Solutions The competitiveness of compensation and benefits relative to comparable organizations as well as the ability to provide unique, creative and customized solutions to employees.

Diversity and Inclusion Extent to which an organization is open and inclusive to people of differing human qualities, promotes a tolerant work environment, and considers multiculturalism to be a competitive advantage.

Employee Achievement and Recognition Extent to which an organization recognizes and rewards individual employee achievements and outstanding performance by individuals, teams and as an organization.

Employee Education and Development Extent to which an organization encourages, supports and creates a learning environment with the focus on career development.

Employee Enrichment, Engagement and Retention Extent to which employees are meaningfully and personally connected to their work and their company that drives retention. As well as the extent to which a company understands and adapts to the individual needs of their employees by looking at the employee as a whole, not just the work environment.

Recruitment, Selection and Orientation The extent to which employees are recruited using multiple methods and systematic process to select the best fit for culture and performance while ensuring a quality on-boarding orientation experience.

Strategic Company Performance The extent to which the human resources team collaborates to drive company performance with c-suite executives in a proactive and meaningful way.

Work-Life Balance Extent to which the organization and its management recognize the need for personal balance as an employee by implementing programs to accommodate such needs.

The Best of the Best Small Business

The Best of the Best Medium Business

The Best of the Best Large Business

4 • WEST MICHIGAN’S 101 BEST & BRIGHTEST COMPANIES TO WORK FOR ®

Thanks To All Our Sponsors Without their support, this event would not be possible.

National Premier:

Premier:

Gold:

Silver:

Program Supporters:

Table Sponsors: Crowe Horwath LLP • GNS America, Co. • Feyen Zylstra • Lake Michigan Credit Union Metro Health | University of Michigan Health • Mill Steel Company • Sun Title Agency LLC • Terryberry

6 • WEST MICHIGAN’S 101 BEST & BRIGHTEST COMPANIES TO WORK FOR ®

West Michigan’s Best & Brightest Companies To Work For ® 2017 Winners

4Front Credit Union Buist Electric www.4frontcu.com buistelectric.com a.j. Veneklasen, Inc. Butterball Farms, Inc. www.ajvinc.com butterballfarms.com Acoustics By Design, Inc. C-4 Analytics www.acousticsbydesign.com c-4analytics.com Adventure Credit Union Charter Capital Partners www.adventurecu.org www.chartercapitalpartners.com Advia Credit Union Clark Retirement Community www.adviacu.org www.clarkretirment.org Aerotek Midwest Comcast www.aerotek.com www.comcast.com Air Lift Company Comfort Research www.airliftcompany.com comfortresearch.com Allied Business Services CompleteSource, Inc. www.abscollect.com www.completesource.com American Axle & Manufacturing Configura, Inc. www.aam.com www.configura.com Andy J. Egan Company Consumers Credit Union www.andyegan.com www.consumerscu.org Applied Imaging Crowe Horwath LLP www.appliedimaging.com www.crowehorwath.com Arbor Financial Credit Union Crown Motors www.arborfcu.org www.crownmotors1.com Baker Holtz, CPAs and Advisors Dan Vos Construction Company, Inc. www.bshcpa.com www.danvosconstruction.com Barnes & Thornburg LLP DFCU Financial www.btlaw.com www.dfcufinancial.com Baudville Brands DK Security www.baudville.com www.dksecurity.com BDO USA, LLP Dominion Systems www.bdo.com www.dominionsystems.com Beene Garter LLP Easter Seals Michigan www.beenegarter.com www.easterseals.com/michigan Bell’s Brewery Inc. Elzinga & Volkers Construction Professionals bellsbeer.com www.elzinga-volkers.com Belwith Products, LLC EQI, Ltd. bewith.com eqiltd.com Berends Hendricks Stuit Insurance Agency, Inc. Experis bhsins.com www.experisjobs.us BizStream Express Employment Professionals www.bizstream.com www.expresspros.com Blue Cross Blue Shield of Michigan Feyen Zylstra www.bcbsm.com feyenzylstra.com Broadmoor Motor Sales FireKeepers Casino Hotel www.broadmoormotors.com www.firekeeperscasino.com

8 • WEST MICHIGAN’S 101 BEST & BRIGHTEST COMPANIES TO WORK FOR ®

West Michigan’s Best & Brightest Companies To Work For ® 2017 Winners

Fleis & VandenBrink Engineering, Inc. Innovative Client Connections www.fveng.com www.innovativeclientconnections.com Flexco InsITe Business Solutions LLC www.flexco.com trustedinsite.com Flexfab Interphase Interiors Inc. www.flexfab.com www.interphaseinc.com Flow-Rite Controls ITS Partners www.flow-rite.com www.itsdelivers.com FormulaFolio Investments Kalamazoo Community Foundation formulafolios.com www.kalfound.org Fusion IT, LLC Kent Companies, Inc. fusion-it.net www.kentcompanies.com GNS America, Co. Koops Inc. gnsauto.com koops.com Grand Rapids Label Company KSS Enterprises www.grlabel.com www.kssenterpises.com Grand Rapids Metrology Lake Michigan Credit Union www.grmetrology.com www.lmcu.org Grand River Aseptic Manufacturing Lakewood Construction www.grandriverasepticmfg.com www.lakewoodinc.com Great Lakes Caring Legal Copy Services www.greatlakescaring.com www.legalcopyservices.com Greenleaf Trust Life EMS Ambulance www.greenleafetrust.com www.lifeems.com Hastings City Bank Macatawa Bank www.hastingscitybank.com www.macatawabank.com Hastings Mutual Insurance Company MarshBerry www.hastingsmutual.com www.marshberry.com Haviland Enterprises, Inc. Mel Trotter Ministries www.havilandusa.com www.meltrotter.org HNI Mercantile Bank of Michigan www.hni.com www.mercbank.com Holland Hospital Metro Health University of Michigan Health www.hollandhospital.org metrohealth.net Honigman Miller Schwartz and Cohn LLP Michigan First Credit Union www.honigman.com michiganfirst.com Hope College Michigan Office Solutions www.hope.edu www.mos-xerox.com Hub International Midstate Security Company LLC www.hubinternational.com www.midstatesecurity.com HUMANeX Ventures Mill Steel Company www.humanexventures.com www.millsteel.com Hungerford Nichols CPAs + Advisors MSU Federal Credit Union www.hungerfordnichols.com www.msufcu.org Imperial Beverage Nucraft Furniture Company imperialbeverage.com www.nucraft.com

10 • WEST MICHIGAN’S 101 BEST & BRIGHTEST COMPANIES TO WORK FOR ®

West Michigan’s Best & Brightest Companies To Work For ® 2017 Winners

OMNI Community Credit Union St. Ann’s Home www.omnicommunitycu.org stannshome.com OMT-Veyhl USA Corporation Stahlin Enclosures www.omt-veyhl.com www.stahlin.com OptiMed Health Partners Suburban Inns optimedspecialtyrx.com www.suburbaninns.com Orthopaedic Associates of Michigan Sun Title Agency LLC www.oamichigan.com www.suntitle.com OsborneKlein Sunset Retirement Communities and Services www.ameripriseadvisors.com/team/osborneklein www.sunsetcommunities.org OST (Open Systems Technologies ) Terryberry www.ostusa.com terryberry.com Paragon D&E The C2 Group www.paragonde.com c2experience.com Parker Hannifin Pneumatic Division The Campbell Group www.parker.com thecampbellgrp.com Plante & Moran The Kendall Group www.plantemoran.com www.kendallgroup.com Porter Hills Total Quality Logistics www.porterhills.org www.tql.com Progressive AE TowerPinkster www.progressiveae.com towerpinkster.com Regal Financial Group, LLC Triangle Associates, Inc. www.regalfin.com www.triangle-inc.com Rehmann Trillium Staffing Solutions www.rehmann.com www.trilliumstaffing.com Revel Trivalent Group revel.in www.trivalentgroup.com Rockford Construction United Bank of Michigan www.rockfordconstruction.com www.unitedbank4u.com Schupan & Sons, Inc. United Way of Southwest Michigan www.schupan.com www.uwsm.org Seaman’s Mechanical Willis Law www.seamansac.com www.wwplc.com SecurAlarm Systems, Inc. Worksighted www.securalarm.com www.worksighted.com Service Express, Inc. WSI www.seiservice.com wsitalent.com Service Professor X-Rite, Inc. www.4professor.com www.xrite.com Soils & Structures Yeo & Yeo CPAs & Business Consultants www.soilsandstructures.com www.yeoandyeo.com Southwest Michigan First Zeigler Auto Group www.southwestmichiganfirst.com www.haroldzeigler.com SpartanNash www.spartanstores.com

12 • WEST MICHIGAN’S 101 BEST & BRIGHTEST COMPANIES TO WORK FOR ®

Conference Agenda

9:30 a.m. Registration & Networking

10:00 a.m. Best Practices from the Nation’s Elite Employers Jennifer Kluge, President and CEO of the Best and Brightest Programs, will share some of the most interesting and innovative practices from the Best and Brightest Companies To Work For from across the nation. She will also provide supporting statistical data and case studies gleaned from company surveys of all sizes.

10:25 a.m. Community Initiative: Partnering with West Michigan Veterans Coalition This session will improve the lives of veterans and their families by connecting them to available resources, services and employers throughout West Michigan.

10:45 a.m. Break

11:00 a.m. Keynote Speaker: Dick DeVos, President, The Windquest Group Dick DeVos has worked in a variety of executive positions for Amway, the NBA’s Orlando Magic, and The Windquest Group, where he currently serves as President. The program will start with a five minute opening address and will follow with a fireside chat with questions posed from business leaders throughout Michigan. The fireside chat will be moderated by Carole Valade, 15 year Best and Brightest Advisory Board Member and editor of Gemini Publications. Moderator: Carole Valade Gemini Publications

11:35 a.m. Recruitment, Engagement & Talent Management: Elite Winner Discussion Shelley Irwin will lead a discussion with the 2016 Best and Brightest Elite Winners from West Michigan. These Elite Winners will share best practices, explore current workplace trends and will discuss their journey on becoming an Elite Winner. They will be available for one-on- one discussions in our Elite Winner Reception area offering advice on culture, employee engagement and retaining the best talent. Discussion Panel:

Brent Brinks Silvia Dimma Rhonda Huismann Troy Mossel Buist Electric MSU Federal Crowe Horwath LLP Mill Steel Credit Union 12:10 p.m. Interactive Break: Elite Panelist Reception Area in Exhibit Gallery

12:35 p.m. Luncheon

1:00 p.m. Awards Ceremony Featuring: Juliet Dragos, WZZM 13 News and Steve Kelly, NewsRadio WOOD 1300 & 106.9 FM

2:30 p.m. Adjournment

14 • WEST MICHIGAN’S 101 BEST & BRIGHTEST COMPANIES TO WORK FOR ®

Event Speakers Dick DeVos President The Windquest Group During his career, Dick DeVos has worked in a variety of executive positions at Amway, the NBA’s Orlando Magic, and The Windquest Group, where he currently serves as President. He has led a wide range of community initia - tives, from education-focused projects such as the Education Freedom Fund and the West Michigan Aviation Academy, to downtown revitalization and regional health care improvements such as an arena, convention center, and Downtown Market. He was the Republican candidate for Governor of Michigan in 2006. His New York Times bestselling book, Rediscovering American Values, was published in 1997. DeVos is a two-time national champion sailor, a qualified jet aircraft and helicopter pilot, and a graduate of Northwood University. DeVos has been married to the former Betsy Prince for 37 years and they have four children, a daughter-in-law, two sons-in-law and five grandchildren.

Carole Valade Editor Gemini Publications Carole Valade is editor of Gemini Publications, which includes Grand Rapids Business Journal, Grand Rapids Magazine and Michigan Blue Magazine.

Shelley Irwin Host and Producer WGVU Shelley Irwin is the host and producer for The WGVU Morning Show, a newsmagazine talk-show format on the local NPR affiliate Monday through Friday. She also hosts several public affairs program on the TV side, including Family Health Matters and Kalamazoo Lively Arts. Shelley is award winning in her field, including five consecutives Gracie Allen Awards and recently awarded the 2016 Athena Award. She serves on several community boards, has been named one of the 50 Most Influential Women in West Michigan twice by Gemini Publications and has represented the U.S. in the Long Distance Triathlon and Duathlon World Championships.

Brent Brinks Vice President Buist Electric Brent has worked for Buist Electric for over 20 years. In addition to overall company leadership, Brent oversees administration, human resources, finance, safety, IT and operations. He has a BA in Business and Psychology from Calvin College

16 • WEST MICHIGAN’S 101 BEST & BRIGHTEST COMPANIES TO WORK FOR ®

Event Speakers (continued) Silvia Dimma Chief Human Resources Officer MSU Federal Credit Union As a Chief Human Resources Officer at MSU Federal Credit Union, Silvia Dimma oversees leadership and development, talent acquisition, perform - ance management, total rewards, employee onboarding and exit strategy. With more than 15 years in human resources management, Dimma leads a team of human resource professionals focused on delivering a world-class employee experience that includes recruiting, learning and talent develop - ment, compensation, engagement and retention, succession planning, inclusion and diversi - ty, and employee relations. Prior to assuming her current role in 2007, Dimma served as Director of Human Resources for Albion College where she led HR strategy and operations and served as the HR lead for compliance and employee relations matters. Dimma is certified as a Senior Professional in Human Resources, and SHRM Senior Certified Professional. She holds a Bachelor of Business Administration, Bachelor of Education, Post Diploma in Human Resources and a Master of Business Administration. Dimma is active both in the Credit Union National Association (CUNA) Human Resource Council and Society of Human Resources Management. Dimma serves on the CUNA Education Committee, and is an active community member, volunteering her time for many local groups and organizations.

Rhonda Huismann Office Managing Partner Crowe Horwath LLP Rhonda Huismann is the Crowe Horwath LLP local office managing partner in Grand Rapids, Michigan. She is a tax services partner, and her specialty is providing compliance and consulting services for clients in the construction and real estate industries. Rhonda also serves a large number of manufactur - ing, technology, and retail clients in West Michigan, many with complex multinational operations. Rhonda has more than 19 years of experience working with general and specialty contractors, construction management firms, architectural and engineering firms, real estate developers, and material suppliers. She has a Bachelor of Science, Accounting from Michigan State University and a Master of Science, Taxation from Grand Valley State University.

Troy Mossel Corporate Development Manager Mill Steel Troy Mossel has been with Mill Steel since 2000 and holds the current position as the Corporate Development Manager/Quality Systems Coordinator. He’s involved in a several different areas at Mill Steel including working closely with their teams on training and development along with assisting in the management of Mill Steel’s Quality Systems, through continuous improvement activities.

18 • WEST MICHIGAN’S 101 BEST & BRIGHTEST COMPANIES TO WORK FOR ® Benchmark Your Workplace

Do you want to further enhance workplace practices, have higher levels of employee engagement, customer satisfaction and profits? The Dual Comprehensive Company & Employee Engagement Assessment Report adds over 60 pages of information into your workplace culture, allowing you to identify the most efficient way to target your workplace initiatives and receive in-depth employee feedback.

For more information, contact the events team at 866.3 21. 1822 2017 Winners’ Groupings for Awards Reception

Group 1 Flexco Group 8 4Front Credit Union Flexfab OsborneKlein a.j. Veneklasen, Inc. Flow-Rite Controls OST (Open Systems Technologies) Acoustics By Design, Inc. FormulaFolio Investments Paragon D&E Adventure Credit Union Fusion IT, LLC Parker Hannifin Pneumatic Division Advia Credit Union GNS America, Co. Plante Moran Aerotek Midwest Grand Rapids Label Company Porter Hills Air Lift Company Grand Rapids Metrology Progressive AE Allied Business Services Grand River Aseptic Manufacturing Regal Financial Group, LLC American Axle & Manufacturing Rehmann Andy J. Egan Co. Group 5 Revel Applied Imaging Great Lakes Caring Rockford Construction Arbor Financial Credit Union Greenleaf Trust Schupan & Sons, Inc. Baker Holtz, CPAs and Advisors Hastings City Bank Seaman’s Mechanical Barnes & Thornburg LLP Hastings Mutual Insurance Company Haviland Enterprises, Inc. Group 9 Group 2 HNI SecurAlarm Systems, INC Baudville Brands Holland Hospital Service Express, Inc. BDO USA, LLP Honigman Miller Schwartz and Cohn LLP Service Professor Beene Garter LLP Hope College Soils & Structures, Inc. Bell’s Brewery Inc. Hub International Southwest Michigan First Belwith Products, LLC HUMANeX Ventures SpartanNash Berends Hendricks Stuit Insurance Hungerford Nichols CPAs + Advisors St. Ann’s Home Agency, Inc. Imperial Beverage Stahlin Enclosures BizStream Suburban Inns Blue Cross Blue Shield of Michigan Group 6 Sun Title Agency LLC Broadmoor Motor Sales Innovative Client Connections Sunset Retirement Buist Electric InsITe Business Solutions LLC Communities & Services Butterball Farms, Inc. Interphase Interiors Inc. Terryberry C-4 Analytics ITS Partners, LLC The C2 Group Charter Capital Partners Kalamazoo Community Foundation The Campbell Group Clark Retirement Community Kent Companies, Inc. Koops Inc. Group 10 Group 3 KSS Enterprises The Kendall Group Comcast Lake Michigan Credit Union Total Quality Logistics Comfort Research Lakewood Construction TowerPinkster Configura, Inc. Legal Copy Services Triangle Associates, Inc. Consumers Credit Union Life EMS Ambulance Trillium Staffing Solutions Crowe Horwath LLP Macatawa Bank Trivalent Group Crown Motors United Bank of Michigan Dan Vos Construction Company, Inc. Group 7 United Way of Southwest Michigan DFCU Financial MarshBerry Willis Law DK Security Mel Trotter Ministries Worksighted Dominion Systems Mercantile Bank of Michigan WSI Easter Seals Michigan Metro Health University of X-Rite, Inc. Elzinga & Volkers Construction Michigan Health Yeo & Yeo CPAs & Business Consultants Professionals Michigan First Credit Union Zeigler Auto Group EQI, Ltd. Michigan Office Solutions Midstate Security Company LLC Group 4 Mill Steel Company Experis MSU Federal Credit Union Express Employment Professionals Nucraft Furniture Company Feyen Zylstra OMNI Community Credit Union FireKeepers Casino Hotel OMT-Veyhl USA Corporation Fleis & VandenBrink Engineering, Inc. OptiMed Health Partners Orthopaedic Associates of Michigan

20 • WEST MICHIGAN’S 101 BEST & BRIGHTEST COMPANIES TO WORK FOR ®

2016 West Michigan National Winners

Acoustics By Design, Inc. Michigan Office Solutions Allied Business Services MSU Federal Credit Union Andy J. Egan Co. OMNI Community Credit Union Applied Imaging Orthopaedic Associates of Michigan Baudville Brands OST (Open Systems Technologies) BDO USA, LLP Parker Hannifin Pneumatic Division Bell's Brewery Inc. Regal Financial Group, LLC Belwith Products, LLC Rockford Construction Blue Cross Blue Shield of Michigan Schupan & Sons, Inc. Buist Electric SecurAlarm Systems, INC Butterball Farms, Inc. Service Express, Inc. C-4 Analytics Service Professor Comfort Research Southwest Michigan First Consumers Credit Union SpartanNash Crowe Horwath LLP Terryberry Crown Motors Total Quality Logistics DK Security TowerPinkster Elzinga & Volkers Construction Professionals Triangle Associates, Inc. Flexco Trillium Staffing Solutions GNS America, Co. Willis Law Grand Rapids Label Company Worksighted Great Lakes Caring WSI Greenleaf Trust HNI Risk Services Holland Hospital West Michigan Honigman Miller Schwartz and Cohn LLP 15 Consecutive Year Winners HUMANeX Ventures Beene Garter LLP Lake Michigan Credit Union Holland Hospital Legal Copy Services Porter Hills Life EMS Ambulance Rehmann Mel Trotter Ministries Rockford Construction Michigan First Credit Union Seaman’s Mechanical

22 • WEST MICHIGAN’S 101 BEST & BRIGHTEST COMPANIES TO WORK FOR ®