THE VEHICLE DEALER’S NEWS SOURCE MONTHLY MAGAZINE OF AUTOTALK.CO.NZ – VOLUME 9 | ISSUE 7 | AUGUST 2018

Confidence for the road ahead.

New IHS imminent but Faafoi cautious about airbag challenges remain plan

he Ministry for Primary In- followed and the biosecurity risks have onsumer affairs minister Kris dustries (MPI) is confident the been appropriately assessed,” an MPI Faafoi is wary of a plan that Tlong-awaited new Import Health spokesperson says. Cwould allow wholesalers to Standard for vehicles brought in from “The approved treatment options are purchase alpha Takata airbag-affected Japan will be announced later fumigation with methyl bromide or vehicles from dealers. this week. sulfuryl fluoride and heat treat- The plan, being However, the used import ment. We expect most of the devised by the Im- industry in particular does face imports from Japan will undergo ported Motor Vehicle some challenges with the new heat treatment, as that’s going to Industry Association IHS set to be announced on be available through the local MPI- (VIA), would allow August 9 before coming into approved systems, and Japan has dealers to sell the ve- force on September 1 – in line David Vinsen restrictions on some fumigants.” hicles to wholesalers. Kris Faafoi with the new brown marmorated stink MPI says it is aware of industry The wholesalers bug season. concerns regarding timing of the IHS would then sit on the vehicles and re- MPI confirmed toAutoTalk that issues implementation. pair them as parts become available. like the kiwifruit industry winning a high However, Imported Motor Vehicle At the moment dealers are court case which held the Crown partly Industry Association chief executive banned from selling the affected responsible for the introduction of PSA, David Vinsen says MPI has been mov- vehicles as part of the compulsory and a Japanese government appeal to ing “far more conservatively and slowly alpha Takata airbag recall imple- the World Trade Organisation about the than we would like”. mented by Faafoi. HIS, are unlikely to delay its introduc- As a result, MPI’s three border The minister says he hasn’t seen tion. inspection agencies (BIOs) – Jevic, the details at this stage but is cautious “We have carefully reviewed all the Automotive Technologies Limited (ATL) about the concept. relevant documents related to the IHS and Auto Terminal Japan (ATJ) - have “That scenario hasn’t been brought to ensure the correct process has been Continued on page 22 to me. I would be very concerned if that had any fish hooks that put con- INSIDE sumers at risk.” Alternative car ownership options 4 VIA chief executive David Vinsen Nichibo celebrates 30th anniversary 6 says the plan is still being worked TSI’s new leadership team 8 through but there is no date for sub- 2Cheap owner speaks 10 8 10 mitting it yet.

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AutoTalk Magazine and Extended new car warranties - autotalk.co.nz are published by Auto Media Group 8/152 Quay Street, Limited. P.O. Box 10 50 10, marketing tool or added value? Auckland City, 1030. Ph. 09 309 2444. GROUP EDITOR ore OEMs than ever fications and is available to all sales situations,” spokesman AUTO TRADE TITLES are offering ex- buyer types. Morgan Dilks says. Scott Morgan Mtended warranties “It’s part of our ongoing “Our current Drive Happy 021 240 2402 on their new vehicles, but efforts to build and improve project will ensure a cus- [email protected] what’s their real value to the our overall after-sales care tomer who regularly services customer? package for customers.” with a Toyota store for the MANAGING EDITOR It depends on which brand That includes access to duration of warranty cover Richard Edwards you ask. loan cars, vehicle report automatically receives a free 021 556 655 Mitsubishi Motors New cards and a roadside as- two-year warranty extension [email protected] Zealand chief operating of- sistance extension when to make the total coverage ficerDaniel Cook says its customers service with a five years or 150,000km. ASSISTANT EDITOR 10-year or 160,000km pow- Ford dealer. And is the extended war- Geoff Dobson ertrain warranty and its five- However, Holden New ranty worth it for the cus- 021 881 823 year or 130,000km warranty Zealand general manager - tomer? [email protected] for the rest of the car shows customer experience Phill “Fundamentally cars are how confident the marque is Haynes says the brand more reliable, but the more in its product. doesn’t see extending the sophisticated technology BUSINESS MANAGER “For us the extended war- warranty beyond three years built into today’s cars means Dale Stevenson 021 446 214 ranty is proof of our vehicle or 100,000km as a huge they are safer and more [email protected] performance and reliability. incentive for customers. environmentally friendly but We are the only OEM pre- “Our customers perceive can also can make even in- ADVERTISING pared to cover our vehicle more value in our three- nocuous failures potentially ASSISTANT and customers out to 10 year, scheduled servicing expensive to repair.” Fran Da Silva years. programme rather than an Kia Motors New Zealand 021 933 279 [email protected] “We can do this because extended warranty,” he says. says it has offered an extend- of our very high build quality “The servicing side of ed five-year or 100,000km and reliability. Our custom- things we introduced a while for 15 years because three GENERAL MANAGER ers tell us they love the back certainly offers a lot of years isn’t enough. Deborah Baxter 027 530 5016 warranty cover they receive value for them, as opposed “Five years was deemed to [email protected] and its an additional peace of to something longer than a fit into the car-buying pattern mind that comes with own- three-year warranty. much better and it was also ing and driving a Mitsubishi. “You expect cars these a reflection of how new cars PUBLISHER/CHAIR “There are still a number days to last a lot longer.” and SUVs were becoming Vern Whitehead 021 831 153 of brands that have regular Toyota New Zealand more reliable. [email protected] product issues and can’t af- has a standard three “Kia’s Incident Care will Auto Media Group Limited makes ford to offer a longer war- year/100,000km warranty also make sure the car gets every endeavour to ensure information ranty.” for new vehicles, but it does back on the road fast after an contained in this publication is accurate, however we are not liable for any losses Ford New Zealand spokes- use the offer of an extension accident. It even helps com- or issues resulting from its use. man Tom Clancy says the as a sweetener for potential plete the claim forms, pro- Annual subscription: brand thinks its new five-year customers. vides owners with a courtesy $84 + gst ($96.60) or 150,000km warranty will “Toyota often applies an car and makes sure their own Printed by: Alpine Printers. be compelling for customers. extended warranty packages vehicle is repaired to exacting “It is straightforward, has to improve the total cost of standards.” minimal conditions or quali- ownership equation in some

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Different vehicle ownership options on the agenda

lternative options particularly excited by vehicle when they need one. to traditional ve- the social leasing and “It gives them access to Ahicle ownership are community ridesharing the right kind of vehicle at being proposed as part options. the right time.” of a broader programme Under current regula- Faafoi says at the moment to keep low income New tions, it can be difficult some vulnerable consumers Zealanders out of debt. for FSF members to lend only have bad options avail- The three models to low income people. able to them. - affordable financ- “In the past, you “We’re committed to mak- ing, social leasing and might have done ing sure these ideas Kris Faafoi and Carmel Sepuloni at the forum. community-based ride something a bit have a life outside this sharing – were proposed south Auckland last month. outside the box. forum.” at the Financial Inclusion The Car and Car Finance “You can’t do that Faafoi has also Industry Forum. session was led by Financial anymore. With the way promised to look at It was led by com- Services Federation (FSF) the regulations are, regulatory issues that merce and consumer affairs executive director Lyn Mc- they will come down impede organisations minister Kris Faafoi and Morran, whose membership on top of you.” Lyn McMorran from providing low- social development minister includes many of the major As a result, low income cost lending. Carmel Sepuloni at Manukau automotive lenders. people are forced to borrow “We’re looking at different Institute of Technology in McMorran says she is from “dodgy lenders”. ways to get consumers good “They’re using car finance quality cars. We want people to buy dodgy vehicles that to be able to afford safe cars are not safe or road worthy,” and safe lending.” McMorran says. Faafoi is hoping the “Affordable options will alternative social leasing get them into safe, reliable and community-based ride vehicles.” sharing models will make But how do you get safe, difference, once they come Specialists in reliable vehicles at a rate to life. pre‑shipment inspections people can afford? He acknowledges the McMorran says some importance of reliable private in Japan & UK great ideas were fleshed out transport options for low at the forum. income people in particular.  Full border inspections The affordable finance “It’s their ability to get to  Authorised MPI inspections option would allow the work and pay the bills, run purchase of selected vehicles the kids around for school.  Authorised NZTA inspections from certain financiers and [They need] the transport dealers, while the social leas- that suits their needs.  Odometer verification ing option would cover basic “For some of those low- costs, including insurance income families, they are  Pre-export appraisal and maintenance. more than likely not owning “If they don’t own the a home, so buying a car is  Vehicle history reports car, they don’t have to make their biggest financial deci- loan repayments.” sion.” The community rideshar- Low-interest finance ing model in particular offers schemes like the Community real benefits, with the poten- Finance between the Ministry tial to offer everything from of Social Development, BNZ, small hatchbacks to large Good Shepherd, the Salva- JEVIC NZ people-movers. tion Army and Vaka Tautua “With the ridesharing are also important, Sepiloni 09 966 1779 www.jevic.co.nz model, they have access to a says.

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Hidemi Daikyu - Nichibo Gary Milne – Drivetown Bryan McKenzie – BMM Imports

Peter Johnston – Genuine Vehicle Imports The crowd arrives at the event Rod Milner – Rod Milner Motors Dealers acknowledged as Nichibo celebrates 30 years

huge dealer and indus- Memories were shared try contingent joined of the early days and buy- Athe Nichibo Trading ing trips by the “Tauranga team in Auckland on Friday Mafia” group of dealers, night at a black-tie function including Yamanaka staying to celebrate the firm’s 30th by the bed of a dealer struck anniversary. by appendicitis to translate. Nichibo managing In 2000, Robert Young director Nobu Yamanaka relocated to New Zealand launched the firm into the and established a local office. used import trade in the late From there the company 1980s, seeing the opportuni- continued to grow, with Auto ty while here on buying trips Advance launched to provide for his seafood importation finance to dealers in 2005, operation. and the Fast Track compli- A video shown to the ance joint venture with Peter crowd told the story of the Johnston Genuine Vehicle company, including the early Imports began in 2006. days of Yamanaka attending In 2006 the firm’s head established Auto Finance “I would say definitely; auctions by day, and typ- office moved to Tokyo, and Direct. New Zealand is home. Nichi- ing export documents in the it expanded into agriculture Today Nichibo and its bo is home,” he explained. evening. Before the inter- and a ski lodge in northern subsidiaries - now part of “We’ve been striving to net, vehicles were selected Japan. The firm held steady Optimus Group - employ serve the New Zealand pub- from auction catalogues, during the global financial 450 people in New Zealand, lic with our dealer custom- and students would retype crisis, and with the withdraw- and 600 worldwide. In his ers for many years.” their details into the Nichibo al of many finance firms from speech, Yamanaka explained He acknowledged many tender list. New Zealand in its wake, New Zealand remains home. Continued on page 7

6 | AUTOTALK AUGUST 2018 | www.autotalk.co.nz NEWSTALK

and around the world; thirdly, to the support of our friends, families, and business partners. And last but not least, to the vision and generosity of Nobu Yamanaka, Nichibo’s founder.” Samurai swords were Continued from page 6 presented to seven Nichibo people and organisations, customers to recognise their most notably Peter Johnston long-term business with the of Genuine Vehicle Imports company. Gary Milne of Drive • Automotive DMS & IMS and Rod Milner of Rod Milner Town, Mike Elliot of Mo- Solutions Motors for their work to tor One and Neil Blackford launch the Imported Motor of Summit Motor Company, Vehicle Industry Association were acknowledged for 15 • Drive Results in every area of to protect the market; Mark years. Bryan McKenzie of Ching of Armacup; and David BMM Imports, Rod Milner your business with Autoline Vinsen of VIA. of Rod Milner Motors, Peter He explained that Japan Johnston of GVI and Trevor • Autoline, the most globally has excellent train systems Lee of Trevor Lee Autos were that provide transport for its all noted for purchasing cars endorsed DMS, is a flexible, people. He believes Nichibo for well over 20 years. scalable solution has done the same for New Hidemi Daikyu, who has Zealand - giving freedom to arranged the shipping of hun- buyers by offering them an dreds of thousands of cars • Supported by New Zealand’s affordable transport option. from the Japanese office was Yamanaka told largest DMS provider the crowd he and Young decided to go into business to- gether while sitting on the bonnet of a car in an auction yard. “Since 2002 Robert Young actu- ally took over the “Mr Nichibo” title from me.” also noted. Young told the He acknowledged his crowd he refers to Daikyu as staff - both here and in Ja- “my honey”. pan - and their work growing Johnston took the the business. chance after receiving his Robert Young began by sword to talk to the crowd, noting the challenges the in- noting Nichibo’s early back- dustry has faced over the last ing of the dealers behind the 30 years - including “those IMVIA. bloody bugs”. “We put a lot of time and Contact Details “I’m convinced whoever effort and money in - we Support: AU 1800 221654 coined the phrase ‘change is spent $1 million on crash the only constant’, was talk- testing. And Nichibo has al- NZ +649 5832424 ing about our industry. ways been behind us, helping Admin: NZ +649 5832482 “And the fact that Nichibo us, supporting us,” Johnstone managed to survive these 30 explained. “There were many Sales Enquiries eventful years is firstly due to agents around in those days, our loyal customers; sec- but there’s the good, and the E: [email protected] ondly to the loyalty, integrity, bad, and the ugly.” M: +64 274 475514 and determination of our “Nichibo were the good. own 600 employees based And they supported us here in New Zealand, Japan, Kiwis.”

AUTOTALK AUGUST 2018 | www.autotalk.co.nz | 7 NEWSTALK

New leadership team at TSI Group

utomotive software house TSI Bhana says TSI’s focus on Group is taking a team approach customer service has strength- Ato its new management structure. ened since the new leadership Tracey Atkins has recently taken on structure. the role of Systime general manager, “Our KPIs are still in place. Pimping an off-roader looking after the Autoline DMS and IMS We are constantly reviewing our products; while Raju Bhana is now SAM internal processes using KPIs and general manager, leading the workshop metrics to ensure the very best and fleet management system side of level of responsiveness for our the business. customers. The pair, together with group finan- “It’s all about personal ser- cial controller Simone Vidal, collectively vice. We have sales people on TSI’s new management team are Raju Bhana, Tracey Atkins and Simone Vidal. have almost 60 years with TSI and are the ground and a support team now responsible for group decision with some of the best experience in the ing unexpected value to our existing and making. industry”. new customers in the years to come.” It is a good change for the business, Atkins has been with the company for Part of TSI’s strategy is to grow its and is working well, Atkins says. 28 years, Bhana for 20 years and Vidal presence in Australia. “Previously decisions were made on for 10 years. “There’s a wealth of knowledge we a business unit basis. Now a group ap- Retention of staff is one of the main can export over there,” Bhana says. proach exists that leverages a broader reasons for TSI’s success, Atkins says. “We have many happy customers on knowledge base resulting in much bet- “We’ve gone from 11 staff to 52, with both sides of the Tasman, with plenty ter decisions. offices in Auckland, Christchurch and of untapped potential in Australia right “It’s about sharing ideas, across both Sydney.” now.” our businesses and our products, to TSI has been in its current building for The group is attending several ensure that our customers and indus- 10 years, occupying the entire ground trade shows in Australia in the coming try associates benefit from the broad floor for the last 12 months following a months to showcase products and new understanding of the market that we round of renovations. offerings. collectively share. “It’s an area conducive to customer These include the Australian Au- “What functionality can we add? We support, complete with specialised tomotive Dealer Association (AADA) are constantly looking at ways we can sound proofing,” Atkins says. National Dealer Convention and Expo improve our customers’ business and “We are proud of the enhanced on the Gold Coast from September 4-5 enhance their experience, including de- working environment our team now has and Xerocon in Brisbane from Septem- veloping partnerships with third-parties. and confidently look forward to deliver- ber 4-6. Kiwi Car Loans on the move n increase in business, staff and not available to other brokers or the overall growth has seen Kiwi Car general public, and have helped almost ALoans move into a larger office. double our dealer introducer numbers The bigger team and general busi- over the last 12 months. ness growth meant shifting the com- “Similarly, staff numbers have fol- pany to its new location at 692 Great lowed this trend.” South Rd in Penrose, Auckland – not Rate says Kiwi Car Loans is see- far from its previous location – was a ing more dealers utilising a broker to necessity. assist with finance requirements for “Using Kiwi Car Loans saves the “Our huge web presence and customers rather than trying to do it dealers time and offers a seven-day growth has seen plenty of leads feed- all themselves. per week service.” ing into our dealers,” general manager “The broker is effectively the busi- Contact Aaron Rate on 027 600 Aaron Rate says. ness manager for the dealership,” Rate 0995 or email: aaron@kiwicarloans. “Our exclusive finance products are says. co.nz to find out more.

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Canada and controversy even years since it was founded by edges the dealership is not where they Eugene Williams and his business expected it to be when they launched. Spartner David Sena, 2CheapCars “In terms of size we’re importing has grown from one dealership in East around 11 to 12,000 cars a year, so Auckland to a nationwide network of 17 that would probably put us on par yards. After a period of consolidation, it with Ford in terms of import numbers is again in growth mode, with a second in New Zealand,” Williams explains. brand - Best Auto Buy - and a dealer- “We’re hoping to get towards 15 to ship set to open in Canada. 16,000 in the next financial year.” Chief executive Williams acknowl- “To be honest, we thought we would Eugene Williams be a little bigger than what we are now,” he says. “All the processes weren’t in place. So we had cars going out that shouldn’t have gone out, and it’s just having all the checks and balances in place.” Though that figure comes from a period of getting the mod- el right - with Williams claiming the firm brought in new managers - including from Toyota. Part of this was to raise quality and make processes more efficient. “We’re running really ef- ficiently and bringing a quality product to the consumer, but still at the same time we’re sort of not moving away from our TO Jetstar mentality,” Williams says. UK NZ Jetstar mentality? This is how AS EASY AS he describes the firm’s model - no band expander, no English manual, no tank of gas with the car. He says it works for their customers. 1-2-3 He also believes this approach Need to get your vehicle shipped to New Zealand from the UK? means they have not taken away That’s no problem at all with McCullough at your side with our easy from existing dealers, and grown 1-2-3 step, streamlined shipping process. You tell us what you the dealer segment - drawing want. We’ll have it picked up, packed, shipped (handling all relevant customers from the back-yard documentation) and delivered to your door. Fast and efficient trader market. While Williams is pretty clear on what the market for 2Cheap- Cars is, he still struggles to // Full shipping and logistics packages convey the difference their new available including: brand Best Auto Buy represents. - 20% VAT refunds available “It’s just to get better cover- - UK internal logistics age throughout New Zealand. - Total ocean freight - Full NZ clearance & delivery At the moment we would say we - Marine insurance cover don’t have a great market share. // Access to sourcing agents & suppliers We’re hoping with a secondary // Foreign currency and transaction facilitation brand we can sort of gain more services available Talk to us today market share.” // Advise on NZTA approval & compliance “It’s our secondary brand, so MATT MCCULLOUGH // Proven systems to ensure quality & service the focus on advertising is going [email protected] to be less but pretty much ... the // Experienced in the UK market +64 9 303 0075 | +64 274 400 734 Continued on page 12

10 | AUTOTALK AUGUST 2018 | www.autotalk.co.nz

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Canada and controversy our favour.” The death of the $3999 car? Continued from page 10 near-new imports but the One of the eye-catching same Japanese imports, market size wasn’t as great as things 2CheapCars does is coming from different we anticipated which sort of its advertised specials - fresh sources in Japan.” proves that new cars in New imports splashed across TV Though he wouldn’t Zealand aren’t being sold to screens for $3999 or at times explain what those differ- the public but more towards even lower. However, by ent sources are. The group corporates and government,” 2020 Williams suggests their sources from importers and sort of looking at America Williams says. time could be over. has its own team of Kiwi buy- as well. America has a small “Going forward I think The next stage of the ers based in Japan as well. but vibrant JDM scene. So that is still something that we electronic stability control we’re sort of basing ourselves want to do and we always regulations in 2020 will Northern exposure in Vancouver at the mo- look at those opportunities.” significantly impact on the Those buyers will also ment but looking to expand “We’ve looked at buying kind of vehicles 2Cheap be sourcing vehicles for the throughout North America.” a franchise dealership, but moves - smaller sub 2-litre soon-to-open Canadian “Canada I think is similar the profitability of new car models. Williams believes the branch of the company, in terms of culture to New dealerships isn’t as great as business - like most import- which will serve the Vancou- Zealand so the learning curve what we thought so we’ll ers - will adapt and survive. ver area. there wouldn’t be as great as sort of, I think, stick to our He notes the firm started in “So we don’t see it as be- going to somewhere say, like core business.” the wake of the three-digit ing a large market. But we Russia.” Also on the scrapped pile emission code era and the do see a great opportunity While Canada is a go, is the plan for an initial public industry survived the woes to bring Japanese cars into 2Cheap’s much-lauded entry offering. Williams says access predicted at the time. Canada for people that are into parallel imported “new” to capital locally has been “There will be an effect that are JDM enthusiasts,” vehicles is not so much of a excellent over the last few but probably for a lim- he explains. clear venture any more. years - the company has a ited time - New Zealanders “Beyond Canada, we’re “We still bring in those funding deal with ASB Bank. always find a way to carry “The idea of an IPO is on,” he notes. “The makes good, but I guess at the and models that we see on moment, the necessity of the road will slightly change Why are dealers an IPO isn’t there. And David - post-2020 we’re prob- and I don’t have any plans of ably going to see a lot more exiting the business anytime Priuses on the road.” switching soon.” “I think you know when you look at the current to IBC? Courting controversy regulation, we can bring in a We asked Williams if at 2004 Honda Fit, and in real- times he has tried to “shake ity, I think that car is maybe a things up” and be controver- little bit too old to be a first- sial for attention. time registered car used.” “Ah, to a certain point, “For the first couple of yes,” he says. “That’s just me years after the new regula- personally.” tions, the starting price point Attracting attention is part might change to $5999 or of the business, and Williams $6999 and then after two Large selection of fresh vehicle purchased by IBC buyers experienced with admits this was an element years, three years we’ll creep the NZ market. Vehicles can be purchased in JPY, NZD or NZD with GST. of its stake in now defunct back down, and we’ll just go Fixed price compliance available Kiwi Regional Airlines. through the same cycle again Communicate with and receive fresh stock o
ers daily from IBC. “So with the airline, that and I think our industry sort was a bit of a publicity stunt, of works on cycles and it’ll Bidding at Japan auctions through iDirect is easy with IBC’s mobile app. Experienced sta
are available to manage your bids, provide feedback on and I think the amount of just be another cycle from vehicle condition and ensure a hassle-free buying process. publicity that we got out of it, start to end.” Comprehensive Vehicle Inspection Report sent to you for every vehicle I think it worked pretty well in purchased, giving you full knowledge of vehicle condition.

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ready to provide complete post purchase services when For our full interview with Eugene Williams, you can you need them. watch the video at the Auto Media Group Youtube channel, or for the podcast version, check out our For more information, call (09) 257 0050 channel on Soundcloud - search Auto Media Group. WWW.IBCJAPAN.CO.JP www.autofile.co.nz 13

12 | AUTOTALK AUGUST 2018 | www.autotalk.co.nz

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Dealer ratings and reviews coming to Trade Me Mark Greenfield

rade Me Motors will soon display BuyerScore will similarly allow dealers “Trade Me’s experience as well as dealer ratings and reviews via Mo- to publish their feedback directly on consumer surveys always shows that Ttorcentral’s BuyerScore service. Trade Me. trust in the seller is a critical factor In much the same way private sellers “We’re proud to be displaying Buyer- when buying a car - so we’re looking to can display customer feedback on their Score reviews”, says Alan Clark, head of strengthen that trust through the addi- Trade Me profile page, the addition of Trade Me Motors. tion of BuyerScore ratings and reviews.” Easily comprehensible “five- star” ratings will be displayed for each dealership, with factors like overall experience, customer service, level of expertise and the quality of the facilities experienced by customers. Motorcentral general manager Mark Greenfield, says he believes BuyerScore ratings on Trade Me will be the biggest win for the auto sales industry this year. “Every day we’re seeing cus- tomers having genuinely good • Motor Vehicle Insurance experiences at dealerships and its important the New Zealand public are hearing those stories and • Lumley Underwritten understanding that buying from a dealer tends to result in a quick, • Fast-Flexible-Effective Motor Vehicle Insurance hassle-free and safe transaction”, says Greenfield. designed for Dealers and their customers “Partnerships like this allow us to begin spreading that message en masse - something we’re very • All Licence types catered for and Histories thankful to Trade Me for wanting to be a part of.” looked at Although an official launch date has yet to be set, dealers are being urged to join the BuyerScore ser- • Weekly/Fortnightly and Monthly payment vice as early as possible so they can begin collecting as much feedback options for your customers as possible prior to it “going live”. “Some of our earliest adopters • NZRA (NZ Roadside Assistance) Drive Away have close to a thousand pieces of Insurance feedback now, which we expect to be highly influential come launch date”, says Greenfield. “Likewise, not having a Buyer- Score rating ready when this does INSTANT QUOTE & COVER SERVICE 24/7 go live, we feel could be quite unfavourable to a dealership.” PH 0800 111 801 To learn more or to subscribe to the BuyerScore service dealers Or ONLINE QUOTES www.gocover.co.nz are being advised to contact the Motorcentral dealer solutions team Drive Away with peace of mind CALL US TODAY on 0800 623 687 or via email on dealersolutions@motorcentral. co.nz.

14 | AUTOTALK AUGUST 2018 | www.autotalk.co.nz SHIPPING SHIPPING AND LOGISTICS FEATURE Heat treatment ready for stink bug season

apan has been Nigel As for supply chain Grindall’s second costs, it’s inevitable they Jhome for the last six will eventually rise because months. of the heat treatment issue, The Automotive Tech- he says. nologies Limited (ATL) and “There will be bunker fuel Moana Blue chief executive adjustment (BAF) surcharge has spent many weeks out coming which will further of New Zealand in recent increase the costs of ship- times sorting out how to ping vehicles. ship used imports safely “We’ve done a lot of following the stink bug work for free. We’ve put the threat which hit the auto- heat treatment chambers in motive industry so hard in place and at the same time, February. moved vehicles around Ja- Heat treatment is the pan when vehicles weren’t option ATL chose loading and placing them early on to treat used into temporary storage until imports in Japan, have provided. for New Zealand and other vessels were ready to load. recently receiving “Heat treatment markets is causing. “The recent BMSB crisis Ministry for Primary adds another level “One major challenge has cost tens of millions of Industries accredita- in terms of com- is yard space. There’s dollars across the logistics tion to use the tech- plexity and time. unprecedented numbers supply chain. Whilst we are nology. That’s both the going from Japan to other here to keep the industry The ministry is human resource markets. going during these challeng- yet to announce its Nigel Grindall and the natural “Yard space is getting ing times, we can’t continue preferred option for resource.” tighter and tighter. Normally to incur the increasing costs treating used imports as part But he’s confident the it would have eased by now. of servicing the NZ market of the Import Health Stand- trips have been worth it, “But from a freight for- indefinitely.” ard review, but ATL’s heat with eight chambers for warder’s perspective, New Grindall says the in- treatment facilities are ready treating cars set across Zealand has the lowest rate creased cost could be “a to go, he says. three locations at ports in for freight forwarding by 30 few hundred dollars” per ATL is not the only one Tokyo, Kobe and Nagoya. to 40% so the cost of for- vehicle. preparing facilities, with Jevic “We’ve measured three warding in Japan will prob- But the alternative for and Auto Terminal Japan times and cut once to come ably increase as a result. dealers doesn’t bear thinking (ATJ) also confirming they up with a heat treatment fa- “With the requirement to about, he says. will offer heat treatment cility that is both efficient and store vehicles in an MPI- “If companies can’t get facilities. can be easily replicated. approved location post heat cars through the heat pro- Grindall says spending so “They’re all fully portable treatment and prior to ship- cesses, then they can’t be much time in Japan recently and can move to a different ping, so they don’t get re- shipped, and in that case has been an eye-opener for place where we need them contaminated, suitable land how are traders going to many reasons. to be. will be required to process stock their dealerships? “We have been up in “We will have enough vehicles bound for NZ. “It’s hard to measure the Japan five times this year capacity to do double the “While there will be chal- total impact of these addi- sitting in the rain and the volumes we’re doing now – lenges with providing the tional services and costs will heat, becoming experts on about 4500 to 5000 cars per correct amount of storage in have on pricing, but it will be heat treatment. month.” Japan, we have taken steps across the board for every- “The challenge is doing However, the trip to Japan to ensure that we can accept one and eventually passed heat treatment effectively also highlighted challenges and handle any additional on to the consumer.” and within the guidelines MPI the backlog of cars destined volumes.”

AUTOTALK AUGUST 2018 | www.autotalk.co.nz | 15 SHIPPING SHIPPING AND LOGISTICS FEATURE Fuel sulphur cap set to shake shipping industry

n International Maritime Organization A(IMO) target to ban ships using fuel with more than 0.5% sulphur content by 2020 could cost the industry billions, a research report says. The IMO announced the target two years ago which slashes the current limit of 3.5% of sulphur in an effort to reduce greenhouse gas emissions. Global energy consultan- cy group Wood Mackenzie is predicting the IMO 2020 cap could cost the global ship- ping industry US$60 billion ships’ fuel consumption. report says. cremental demand for MGO annually as a result of higher “However, the penetra- “It is likely that MGO rises, pushing up its price. crude prices and tight avail- tion rate for scrubbers could will help meet additional Higher refining runs, required ability of alternative fuels. be limited by a number of demand from the shipping to meet additional MGO de- Fuel oil, which is high in factors, including access to sector. Wood Mackenzie mand, could potentially push sulphur content, has tradi- finance, scrubber manufac- estimates that this will see global gasoline market into tionally been used by the turing capacity and dry-dock MGO demand rise by over surplus weakening gasoline shipping industry as bunker space. 1 million b/d in 2020 in our prices. fuel. Global demand for “Switching to MGO is a base case outlook. “This could mean that high-sulphur fuel oil stood more costly solution, and “Meeting this demand will the gasoline pain for some at almost 70% of overall in full compliance, would require higher crude runs refiners could be more acute bunker fuels in 2016. probably see freight rates with residue upgrading units, than the impact of weaker However, the industry will increase, perhaps by around particularly in the US and HSFO prices. Overall, we soon have to decide whether $1 a barrel,” Mowat says. China, supporting an uplift expect a material impact on it switches to alternative Demand from the bunker in refining margins,” Mowat refining economics post IMO fuels, such as marine gas oil fuels market will total about says. and refiners must ensure (MGO) or ultra-low sulphur 5.3 million barrels per day “While there is a risk that they have a robust IMO strat- fuel oil (ULSFO) or install in 2020, according to Wood this fuel specification change egy in place. scrubber systems which Mackenzie forecasts. could be disruptive, the “We also expect a shift in remove sulphur from exhaust Based on pure ULSFO anticipated market reaction bunkering locations based gas emitted by bunkers. refinery streams, available could benefit refiners with on compliant fuels availabil- Wood Mackenzie senior ULSFO volumes in 2020 will deep conversion/distillate ity. Singapore, for exam- research analyst Iain Mowat total about 1.2 million barrels oriented configurations. It ple, could potentially lose says installing scrubbers may per day. also provides refiners, par- some of its market share be an “economically attrac- This could be boosted ticularly in the US and China, for bunker fuels to China as tive option”. by further blending UL- the opportunity to capture shippers look for alternative “Although there is an initial SFO with vacuum gas oil the value of their ULSFO locations with a surplus of investment, shippers can (VGO) streams, but VGO is component streams and compliant fuels. expect a rate of return of a valuable feedstock for the increase their share of the China, with ample MGO between 20% and 50% de- production of other lighter global bunker market. supply, is well positioned pending on investment cost, refinery products, and may “Some refiners should see to attract shippers,” Mowat MGO-fuel oil spread and not be readily available, the better profit margins as in- says.

16 | AUTOTALK AUGUST 2018 | www.autotalk.co.nz We’ve got Heat Treatment covered.

MPI approved Heat Treatment

With MPI approved Heat Treatment and facilities in place to support all of our yards throughout Japan we are ready for the stink bug season starting 1st September – Are you? Don’t be left out in the cold, contact Moana Blue today to book your shipping. New Zealand Terry Riches +64 (0)21 227 4912 [email protected] Japan Yuichi Oda +81 (0)80 3275 1347 [email protected]

BE - SHIN-MOJI AKA - KO YA - OS - NAGO KISARAZU - KAWASAKI

Contact Moana Blue now to find out how we make importing from Japan to New Zealand SIMPLY EASIER! 0800 MOANA BLUE www.moana-blue.com The Giltrap Group is a family owned NZ business which has been involved in the retail and distribution of motor vehicles for over 50 years. We represent 17 automotive brands across 15 sales and aftersales sites around Auckland. We have two exciting roles available at head office.

Marketing Manager Business Analyst The digital landscape is evolving, and customer An opportunity has become available for an touchpoints are now built around business enthusiastic, keen business analyst to execute intelligence, data quality and functional the Group’s strategic vision by providing reporting & analysis. detailed, timely and accurate financial data and benchmarks to dealership sites and Giltrap head Lead generation, cultivation and customer office. experience improvements are at the forefront of our vision. The successful applicant will have 5+ years Accounting/business experience and a

tertiary qualification in Accounting/ Finance. Your skillset will include: Membership of Accounting Institute preferable, • Conceptualising and managing multi- or a desire to gain membership. channel marketing/advertising campaigns • The ability to summarise complex business Your duties will include: data from a range of sources and report to • Preparation of retail data and reports and a wide audience – with actionable insights other financial documents • Analysis and management of marketing • Analysis of internally created dealership data budget, delivering functional financial forecasting • Development and monitoring of KPI’s and benchmarks across all dealers utilising • Ability to train staff and troubleshoot on industry benchmarks internal CRM system at dealership level • Financial forecasting • An operational drive to initiate and progress projects • Develop skills and knowledge in areas of taxation, payroll, insurance, GST and other • Keeping up to date with and implementing Government or reporting requirements emerging digital and technological trends • Provide assistance with other projects within • 5 years+ proven digital marketing the group experience

For more information and to apply for the For more information and to apply for the role of role of Marketing Manager, please visit seek Business Analyst, please visit seek employment employment website: https://tinyurl.com/ website: https://tinyurl.com/yccolfkb y9xl9el9 SHOWROOM NEW VEHICLE INDUSTRY AND PRODUCT NEWS Early Touaregs to go on dealer tour the grade. RICHARD EDWARDS arrive here shortly in one improved, as has the booth Some of the best new R-Line model for $51,990. - up 16% to a massive 810 technologies for the vehicle olkswagen New Zea- It remains a five-seater, al- litres. are, however, on the options land is starting sales though Volkswagen does not It is, however, 106kg list - especially for the stand- Vof its new Touareg lighter, thanks to a mix ard model. off with a dealer tour of of aluminium and high The new Innovision Cock- New Zealand - although strength steel. It is also pit, which replaces the dash arguably the strategy is a stiffer. and most switches with two necessity. The powertrain is diesel- huge touchscreens - 12 and While the brand has only. Available so far are a 15-inch in size - is a $6500 big plans for the model, pair of six-cylinder turbo- option on the standard car, it has only just man- charged diesels, at 170kW though fitted to the S. A aged to land two units and 500Nm for the stand- heads-up display is $2200 on in the country. More the base. stocks does arrive for a LED matrix headlights further six weeks, so the are a $6000 option on that tour allows the model to model as well. A night vi- get maximum exposure to sion system is not available customers with just two in without the S’s Innovision the country. Cockpit and costs $3000. It is not the first time the Air suspension is a $6000 company has used such an option on the S, and active approach - it did a similar roll stabilisation, as seen in tour with the Tiguan as a the Audi Q7, with a 48-volt way to speak directly to supercapacitor system and customers in the wake of all-wheel steering is a fur- ‘diesel gate’. ther $10,000. General manager Tom see that as a problem - citing ard model, and 210kW and We drove a Touareg on Ruddenklau says getting the Tiguan’s popularity over 600Nm for the S. An eight- the standard suspension on people along to check out the Allspace model. speed automatic is standard, a short run across country- the vehicle is not difficult. It will go up against the which uses a new shift-by- side south of Auckland. It “When you have an estab- Discovery, Range Rover wire setup. A V8 diesel will immediately impressed with lished nameplate like Touar- Sport, XC90, X5 and GLE - a arrive next year. how its size disappeared eg - and particularly when list of cars that mostly offer Towing capacity remains around you - it felt light and you have a lot of imports and the third row. at a hefty 3500kg - no need relatively nimble for its size. the model is established and That is not to say Eu- to drive a ute to tow the Performance from the diesel well known - it is easier to ropean Motor Distributors boat. engine was effortless. get people to turn up,” Rud- would not like a seven-seat- The TDI V6 model is The Innovation Cockpit is denklau says. er. Alongside Australia, they priced at $92,990, while the intuitive, and offers a wealth “The Tiguan roadshow have asked for the US-mar- TDI V6 is $107,990. of information and control was phenomenal, it was ket only Atlas. Standard specifications - it was oddly reassuring to hugely successful,” he ex- “Between us and the are high - expect a full know our altitude. Smart- plains. “We only had one car Australian we would love to safety suite including adap- phone mirroring was icing here early, so it was easy to get it, but it seems very much tive cruise control, collision on the cake. roll it around the country. only an American thing and warning and autonomous Volkswagen is expect- The Touareg is set to left-hand drive,” Ruddenklau emergency braking and a ing to shift 270 vehicles this top a relatively full range of says. lane-keeping system. LED year, and 400 in the full year SUVs. Tiguan and Allspace The Touareg itself has headlights, rearview camera, 2019. The split expected is are doing well - though are grown. IT is 77mm longer park assist, two-zone climate 60/40 to the base model - restricted by volume - while and 44mm wider, though a control, keyless entry and with 20% of sales ultimately the T-Rock small SUV will little lower. Interior space has start and leather also make likely to be the V8.

AUTOTALK AUGUST 2018 | www.autotalk.co.nz | 19 SHOWROOM NEW VEHICLE INDUSTRY AND PRODUCT NEWS Update for Cooper as Mini proves sales success

RICHARD EDWARDS form a complete ring around $35,900 on the Cooper, by tions. Both the Clubman and the classic Mini headlight unit. $800 to $44,500 on the S Countryman offered more MW New Zealand is Electronic features take a and by $400 to $54,900 on space and rode better on suitably pleased with real step up, with a touch- the S. Aulia defends the rise, typically low-quality North Bits Mini sub-brand at screen navigation system noting the extra value added. Island roads – no wonder so the moment. Last year was and reverse camera now Add an automatic transmis- many buyers are now head- a record year, up over 10% standard. The S and above sion, and the price tag rises ing in the SUVs direction. to 668 units, while this year now get Mini Connected, $3000. Want five-doors? sales to the end of June are again tracking ahead at 374 units. Admittedly much of this growth has come from a non-traditional quarter, the Country- man SUV, which this year makes up 41% of sales, while the Club- man wagon is also growing its stake. upgraded to the same Just $1500 extra. Mini Ev next year? “That is a phenomenal standard as BMW Connected “To add a reversing cam- Mini will next year launch result for our two bigger – with a 4G sim embed- era and navigation, and then its new full EV model glob- cars,” head of Mini Kenny ded in the vehicle allowing Mini Connected on Cooper ally, and BMW NZ is hoping Aulia noted last week at an remote services through a S and above – I think that is to get its hands on it as soon event to mark the launch of connected app, and an SOS a pretty impressive increase as possible. a “life-cycle impulse” update system where the car sum- in value for customers.” “We would hope we as the brand likes to call mons emergency services to We drove a range of Minis would get it next year,” BMW them, to the Cooper range your location at the touch of for the event, and all proved spokesperson Paul Sherley of vehicles. a button – through BMW’s to hold that firm and direct says. “But we can’t guarantee And even Aulia acknowl- Philippines-based call centre. yet comfortable feel that has that. We will get it as soon as edges that while the Coun- The old selector for made BMWs take on the icon we can.” tryman is the hot seller, the “sport” mode on the vehicles such a success. The brand is already find- Cooper line is close to what moves from the base of the The new 7-speed trans- ing success with a plug-in, people think of as a Mini. transmission selector to a mission in the Cooper with 12.5% of Countryman “When I think of a Mini toggle switch on the dash. works well with the charm- buyers ordering the PHEV that is what I think of.” The shifter itself is new as ing three-cylinder 1.5-litre version. So what is new? Exter- well. Apple CarPlay debuts 100kW and 220Nm petrol. It “The Countryman is one nally is a new Mini logo for the brand as part of the is frugal too at just 5.2-litres of the big success stories throughout the vehicle, new Mini Connected system also. per 100km on a combined here in NZ. To say that more colours and new front and The key change from a cycle. than one in 10 Countryman rear light designs – includ- mechanical perspective is The Cooper S still feels is PHEV is impressive,” Sher- ing a Union Jack rear light the replacement on Cooper sharp and performs well with ley notes. optional on the Cooper and models of the eight-speed its 141kW 2-litre engine – “New Zealand is one of then standard on the S and automatic with a more ef- though the edge it has had in the frontrunners when it JCW models. Inside there ficient seven-speed dual- the past has softened a little, comes to being progressive are new finishes as well. clutch transmission. This perhaps to make more room on electric vehicle technol- The new logo is more is not new to the market, for the zesty JCW. ogy.” two-dimensional in its look debuting in the X2 SUV with If there was one thing we View a video from the and is repeated around the which Mini shares a platform. did note on the drive, it is Mini launch on our Youtube vehicle and on the key fob. Pricing does rise across how much better suited the channel. The new LED driving lights the range, by $350 to larger Minis are to NZ condi-

20 | AUTOTALK AUGUST 2018 | www.autotalk.co.nz SHOWROOM NEW VEHICLE INDUSTRY AND PRODUCT NEWS Eight-cylinder performance - we drive the Ranger Raptor

DAVE MCLEOD so very special, namely the The near two-and-a- ence we’d all been waiting Fox 2.5 internal Bypass front half hour drive included a for, a fast-paced course ow Ford’s new per- and remote reservoir rear 130km/h section that (from including power slides, jumps formance vehicle, the shocks. According to Ford, the engine’s point of view) and torturous ruts – time to HRanger Raptor, would “there is so much technol- went by unnoticed. engage Baja mode. Among perform both on and off the ogy in them they are a candy The “driveway” to the other things, Baja mode road has been the subject of store for dynamic engineers”. 210,000-hectare station was tightens up steering response much speculation. The damping effect is similar an unsurfaced, wide open while loosening rear end I got behind the wheel of to that of a soft closing trail, covered in red, aeolian traction. The result is a wholly this new breed of truck in the cutlery drawer, they simply dust (commonly called bull- engaging drive that exorcises rugged outback of Australia’s absorb whatever pressure is dust). In other words, Ranger your inner demons. Northern Territory. With a racing professional Ever since Ford an- beside me to encourage nounced that the Ranger and direct, the Raptor tore Raptor’s heart would be a around Tipperary Station mere 2-litre, four-cylinder with extreme confidence. I bi-turbo diesel engine, the felt in control every step of internet has been a sea of the way. visceral debate. But Ford The third exercise was has maintained it’s not just more a demonstration. A about the cubic capacity, passenger ride in a six-minute and I can tell you Ford is hot lap that included air, correct. speeds exceeding 150km/h The engine delivers 157kW and displays of tail wagging and 500Nm of power and that would embarrass an torque in a seemingly endless excitable puppy. In short, it fashion, and triple-digit speed was a chance to get a real comes with ease whatever insight to the Ranger Raptor’s the terrain. Putting a 2-litre inflicted. Raptor territory. Once again, true performance capabilities. engine in a truck may seem Our “Outback Attack” the combination of that tor- It was sublime. According like a backward step, but it experience commenced in quey engine, strong chassis, to the drivers and technical wasn’t long ago that a V8 Darwin with a sealed road outstanding suspension and team alike, the Raptor will would be proud to boast drive to Tipperary Station all-terrain conquering rubber take this punishment all day these types of numbers. (which we all know is a had us believing we were and seldom miss a beat. I As I pointed out, it’s not long way), the perfect way still on the highway (and we strongly believe this to be the just about the ccs. With to showcase the Ranger drove accordingly). case. the Ranger Raptor, Ford’s Raptor’s on-road prowess. With three exercises to The long “reality” drive engineers have mated the Even with its larger physi- complete, our hosts split us back to Darwin was a bit of a engine with a finely tuned cal dimensions and wider into groups and sent us into comedown. The adrenaline- 10-speed automatic gear- track, the truck doesn’t feel various locations. The first filled outback experience was box that never appears lost ungainly on the tar seal. for us was the quarry and a one to relish and savour, with when finding correct gear. The sports seats are chance to use the Raptor’s the Ranger Raptor in a class Although I doubt you’d need comfortable and supportive 4WD modes and upgraded of its own. them, there are also pad- with side bolsters that I was ground clearances. As ex- What Ford has produced is dles on hand for the control thankful for later. A large pected, the Ranger took to a sheer delight to drive both freaks. array of infotainment and the gradients and loose shin- in the town and out in the Underpinning it all, the driver aids (although no gle without breaking a sweat, elements, with four cylin- Ranger Raptor’s heavy duty adaptive cruise control) are unlike us as the temperature ders under the bonnet and boxed chassis frame is stoic at hand and the BF Goodrich nudged past 30 degrees – another four supplied by Fox, and unyielding. But attached high-performance all-ter- this really is a capable off- the Ranger Raptor is a real to this are the other four rain tyres offered very little roader. eight-cylinder performance cylinders that make this truck road noise. Next up was the experi- vehicle.

AUTOTALK AUGUST 2018 | www.autotalk.co.nz | 21 NEWSTALK

New IHS imminent but Subscribers to challenges remain

AutoTalk surging Continued from page 1 invested millions of dollars in heat treatment technology, before the new IHS has been confirmed, he says. ahead “The three BIOs have decided they can’t wait. The stink eadership of AutoTalk grew further last month, ac- bugs won’t wait.” cording to authoritative Google analytics. Issues on the ground in Japan could include having R More than 5000 subscribers now receive auto- enough storage space for the used vehicles once treated, talk.co.nz in print and digital formats. consent hold-ups at both local and government level and A record 32,876 stories were read in July with almost being able to heat treat the vehicles at an appropriate pace, 18,000 readers opening the twice-weekly digital news Vinsen says. alerts. The VIA head adds that the Government’s focus on Takata “No-one else has the reach or influence of AutoTalk, airbags has also hurt the industry, with many traders holding says Vern Whitehead, publisher for Auto Media Group. on to alpha-airbag cars that they can’t sell after the manda- “Our team of industry-experienced journalists are con- tory recall was implemented earlier this year. stantly ‘breaking’ news stories and bringing auto industry He’s hoping the Government doesn’t make the same reports to life.” move with other Takata airbag – affected vehicles. The publisher says the whole AutoTalk team is deeply “We want to avoid a mandatory recall for the next phase. indebted to its loyal and fast growing readership. We don’t need to make it mandatory, just tidy up the existing “Now with the use of videos to cover events, inter- rules.” views and new models, we are continuing to deliver news Overall, challenges will remain for the industry in the com- in a form at that our readers demand. And we now have ing months, he says. an all-new website to keep us even further ahead of the “We’ve had a series of near knock-down blows. We’re just competition,” says Whitehead. coming to our feet again and we’re looking at a very difficult time.”

Help drive our fast-growing brand!

Mitsubishi Motors NZ continues to drive success on all fronts. Tracking strongly towards a ninth consecutive year of growth, we are looking to add more forward-thinking dealers to our award- NEW winning network.

With a dynamic, ever-evolving range and increasing franchise brand recognition, we are in a strong position to achieve our next goal of opportunities! 10% market share. Our position is strengthened as part of the Renault-Nissan-Mitsubishi Alliance – the largest car maker in the world and an EV pioneer.

It is an exciting time to come on board. We have ambitious goals and a strong focus on dealer profitability. Share in our ambition and enjoy the support of industry-leading resources and a dealer programme that rewards excellence.

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22 | AUTOTALK AUGUST 2018 | www.autotalk.co.nz NEWSTALK

The link between tyres and the road toll

f we are to reduce the today with just over 1.5mm road toll, we need to of tread is going to be driv- Iaddress vehicle safety, in ing on bald patches within particular the condition of the next month or so. tyres. We need to introduce a NZTA research shows wider margin of safety – that almost one in 10 fatal lives depend on it. road crashes are linked to MTA is doing what it can some sort of vehicle fault, to promote the message via often worn tyres. its members to the public, This is something we, as and in our public communi- drivers, an association and cation. We are also drawing an industry, can do some- government attention to the thing about. As a practical issue. Vehicle faults cause first step, MTA is asking for about the same number of the minimum legal tyre fatalities as road conditions. depth to be doubled to While the government’s 3mm. We invite others in zero road toll initiative is the sector to support us in Craig Pomare providing funding to im- this. prove roads, no funding, or Safety first and always minimum depth of 1.5mm is to their safety and that of attention, is being paid to has been the principle is far too low and was set their families. We also need vehicle safety. underpinning MTA activities many decades ago, long to encourage people, par- While we wait for the since the organisation was before research showed us ticularly those driving a car government to take up the set up back in 1917. Over under three years old, to message, we are encourag- the last 100 years MTA has By Craig Pomare check their tyres regularly. ing all drivers to check their helped shape much of the Chief executive, MTA A new car bought today, cars every six months to legislation and regulation [email protected] won’t go through it’s first make sure the brakes, tyres, that governs motoring, warrant inspection until lights, suspension and steer- motorists and transport in August 2021. if you’re do- ing are all in top shape. New Zealand. 3mm or higher is much safer ing a lot of travelling, those Last year, over half a It’s well known that the and more desirable, particu- tyres are not going to see million vehicles failed their more tread a tyre has, the larly if you are driving in wet you safely through the next warrant of fitness because safer you’ll be if you have to weather. three years. Drivers need to their tyres were in poor brake hard, or accelerate out There needs to be more be doing six monthly checks. condition – let’s work to- of a dangerous situation on done to explain to drivers Similarly, a car that gether to improve safety on the road. The New Zealand how important tyre depth scrapes through a warrant our roads.

AUTOTALK AUGUST 2018 | www.autotalk.co.nz | 23 INDUSTRYTALK

Crawford’s CRAWFORD’S CASE Case brought to you by By David Crawford, CEO of the Motor Industry Association of NZ (Inc). Emissions plan delayed MARAC, a division of Heartland Bank Limited.

he MIA, along with VIA, have been mentally friendly vehicles. Three years later these vehicles then waiting for this Government to The MIA has long advocated that flow into the private fleet. Why wait Trelease its consultation docu- emission reductions in transport must until 2020/21 to do this, we know it will ments on how it plans to reduce CO2 be part of an all gases, all sectors ap- work, let’s do it now. emissions from transport. proach across the entire economy. We On 25 July, MPI provisionally When the Government came to have also long promoted that importers released the Import Health Standard power late last year it was hustling and of vehicles, supply vehicles that people (IHS) for Vehicles, Machinery and bustling to introduce a bundle of new Equipment. policies with initial indications trans- ‘One thing the government It imposes new rules on the vehicle port emissions would come up for can do right now, as sector around managing biosecurity consultation in May. This then slipped promoted by the MIA, risk for vehicles exported from Japan back to August/September and in mid- to New Zealand, compared to the rules July we learned that the Government Drive Electric and VIA, is associated with vehicles exported from is no longer in a race to the finish line to reduce FBT rates for Schedule 3 countries to New Zealand on this one. electric vehicles. Just ask (USA and a range of European coun- It seems they prefer to take their time my colleagues on the EV tries). to look at all options with consultation Despite the slowness of getting the now planned for later this year at the Leadership Group when we revised IHS out, and that it is still not earliest and more probably early 2019. recently met, how vocal I final (still subject to challenge), it is not The flow on from this delay is that am on this point, something impacting on the new vehicle sector’s any changes to legislation or transport about a stuck record.’ ability to meet the new regime by 1 rules will follow in 2019/2020 with September as much as I feared, al- 2020 being an election year. Depend- want to buy. If you want to influence though I remain distinctly nervous. ing on the complexity of any regulatory emissions from the light vehicle fleet, Manufacturers usually would not change, and the length of time it takes then controlling supply by way of a fuel make an application (for an approved to make new transport rules, usually at economy target alone is not going to system) until the new IHS is officially in least 18 months, any new policies are be effective. You need to change peo- force, which is early August. That is less unlikely to take effect until 2020 at the ple’s minds about what it is they buy. than a month for industry to complete earliest, more likely 2021. One thing the government can do applications, submit them and for MPI From an industry perspective, policy right now, as promoted by the MIA, to access and approve them. However, developed over time as opposed to a Drive Electric and VIA, is to reduce Japanese manufacturers have taken a frenzied dash in haste usually results in FBT rates for electric vehicles. Just ask precautionary approach, and most have better outcomes. So long, that is, it is my colleagues on the EV Leadership already submitted their application for not driven by ideological zealousness. Group when we recently met, how vo- an approved system. The jury is still out on what the final cal I am on this point, something about MPI for its part is sending two staff policy mix will be. a stuck record. to Japan during August to assist the ap- However, we do know that Govern- I opined, yet again, that if I was per- plication and assessment process. ment is looking at policy directions in mitted to do only one thing to influence MPI has also made changes to bios- Australia when it comes to targeted the uptake of EVs it would be to reduce ecurity measures for vehicles coming CO2 emissions reduction interventions. the FBT rate. It doesn’t even need to be out of the USA and affected European We also know Government is consid- a full FBT holiday, just reducing the rate countries. The ability to apply for an ering a fee bate system to incentivise from 20% to 10% will be enough to tip “Approved System” from these coun- consumers to purchase more environ- the purchasing decision by businesses. tries is welcomed.

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24 | AUTOTALK AUGUST 2018 | www.autotalk.co.nz INDUSTRYTALK Maximise every opportunity 0800 42 88 62 [email protected] uccessful businesses use all the Ange Humble tools available to maximise every North Island sales manager Sopportunity and ensure they stay Trade Me Motors the history of the vehicle like if the ahead of the competition. 09 924 6601 vehicle is stolen, has money owing on A good online listing represents the [email protected] it, is a damaged import or has been re- full offering visually making it easier for registered, helps potential buyers buy buyers and helps drive more sales. with confidence and gives them peace So how do you make sure you’re A well structured description should of mind. Another great way of bolstering maximising every opportunity? be tailored to suit the audience by men- buyer confidence is to give buyers ac- tioning what sort of applications it would cess to relevant reviews about the type Start with what you’re offering be great for. Focus on additional extras of vehicle you’re selling. Buyers look A clear and concise title tells buy- as well as standard features. Not every- for as much information as possible and ers exactly what’s on offer and a good one is aware of what comes standard may shy away from listings that don’t subtitle that appeals directly to a specific and if you don’t mention something that provide it. type of buyer, helps grab their attention. is a deal breaker to a potential buyer, you Time poor consumers are selective may lose their interest or not show up in What other options have you got? with what they read and you need to the correct search results. Play all your cards, you’ve got their pack a punch in the first few seconds if Remember a vehicle description attention so give them all the options. you’re going keep them reading. should always reflect the true condition, Just like walking your customer around both cosmetic and mechanical. your yard if they’re not sure what they’re Great visuals looking for, a virtual showroom could Online selling needs good pictures. Price and payment options help them find their dream car with you You wouldn’t put a vehicle on your yard Price plays a big role in the decision instead of another seller. if it hasn’t been groomed and photos process of most buyers. Advertising that are no different. The first image on your you offer finance options helps broaden Make it easy for buyers to find you. listing is key to making the vehicle you’re your audience by appealing to those Stand out with strategically placed selling stand out in search results. Make who may now be able to afford a vehicle branding and give buyers easy access sure the vehicle is the hero by keeping by paying smaller weekly payments to all the information they need to call, the background clean and uncluttered. rather than a large once off amount. email or check out your company web- Virtually “walk” buyers around Show buyers that they can customise site. If it’s too complicated to find your your vehicle by taking photos from all their payments with their own terms and information you’ll end up in the “too angles and include close-up shots of deposits to add to the appeal. hard basket” - and that’s not where you special features, the interior and any Everyone loves a great deal so tell want to be if you’re selling vehicles. damage to reassure buyers that they buyers about your price reductions - it’s If you’re serious about sales then won’t be in for any nasty unexpected a great draw card! investing in the right tools for your surprises. business and maximising each tool to Give buyers the full picture get the most out of it is fundamental to Give them all the details Answering buyers concerns about ongoing success.

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AUTOTALK AUGUST 2018 | www.autotalk.co.nz | 25 MARKETINGTALK

Top 3 Sources of leads, test drives and sales June 2018 (vs May 2018)

he weather may have taken a turn for the worse re- cently, but lead, test drive and sales activity remains Matt Darby works for AutoPlay which Tbuoyant. Following a strong May, June 2018 saw the specialises in pre-sale lead management tools. number of leads generated increase by 6.2%, test drives in- To find out more about AutoPlay services email crease by 5.9% and sales by 1.2%. [email protected] For the second consecutive month the number of leads or visit www.autoplay.co.nz from the web – dealer source decreased – by 1.2% from May to June. As expected with Fieldays activity we experienced a 30.8% increase in the number of leads generated to dealers by their brand.

see a proportionate increase in test drives from the brand source in future months. In June 2018 there was a change in the status quo for After a significant increase in leads from web classified sales tracking. Whilst web – dealer retained the top spot and sources last month, this source again accounted for the 3rd increased by 8.9% from May to June, 2018. most leads and increased by 5.7% from May to June 2018. After the volume of test drives from the web – dealer source decreased in May, the source rebounded to increase by 17.3% from month to month.

However, whilst in May repeat and direct accounted for the 2nd and 3rd most sales by source, these sources were overtaken by web classified (up 27.4% from May 2018) and brand (up 32.9%) respectively. Test drives attributed to the direct source again occupied Make sure to check in next month to find out the top second spot and increased by 7.8% from May to June. Test sources of leads, test drives and sales for dealers in July. Lead drives from brand-generated leads did increase – by 4.9% - source reports are just one of the reports available to dealer- but perhaps less than expected from the higher volume of ships and OEM’s who use AutoPlay Sales Pipeline. Fieldays leads. To find out more about the range of reports available via This potentially means that Fieldays activity has been a bit AutoPlay contact us on [email protected] or +64 9 361 slow to translate to test drives, and potentially means we may 1505.

26 | AUTOTALK AUGUST 2018 | www.autotalk.co.nz MARKETINGTALK

How do you improve your Facebook marketing?

ver the past few 10 searching reasons why a tracted to organisations that days I have spent dealership Facebook page communicate exactly who Otime trolling through can fail and the tips to make they are and what impact a wide selection of both the page work for you rather they wish to have on their 8. You have no defined goals franchise and non-franchise than against you. customer’s lives. Publishing High-converting Face- dealership Facebook benign content that can book pages have clear, well- sites both in NZ as well Peter Aitken be found anywhere is the defined marketing goals, like as several overseas vehi- [email protected] shortest distance to the Attract. Likeability and rel- cle markets. This search or 021-940 318 bottom. evancy are huge in attracting produced a mixed bag of new and existing customers Facebook page layouts 5. You don’t fully to your Facebook page. as well as an apparent understand your target Engage. Many companies bias towards either customer 1. You don’t publish Facebook’s deep data allows fall flat when determining or product content. regularly dealerships to laser-target what to do with their fans We are too well aware of Users need to see your ideal users. Building target once they connect. the relentless push by car posts in their newsfeeds for audience profiles improves Convert. Attracting the buyers to gather as much you to stay relevant. Incon- your Facebook marketing right audience and engaging online information as they sistent posting a few times ten-fold. Useful, high- them lays the groundwork. can prior to any visit to a per month is not going to quality content increases Drive conversions by provid- dealership location. capture anyone’s attention. engagement and builds your ing information and value This information is social presence. that helps them finalise their gathered from a number 2. Your page lacks the purchase decision. of online sources ranging human touch 6. You don’t regularly from a dealer’s own website, Facebook pages fail conduct a Facebook page 9. You’re not leveraging the third party listing providers, because posts focus on Whether your social me- power of Facebook ads manufacturers, motoring products rather than people. dia marketing is in-house or No Facebook page will road tests, plus a range of Facebook is first and fore- outsourced, it’s often difficult work without Facebook ads. social media with Facebook most a social network not a to know where the gaps are Why? Because you must pay the most popular source. billboard. Highlight content between your current suc- Facebook in order to reach In order to assess the that demonstrates why peo- cesses and where you need your target audience and de- marketing effectiveness of a ple choose you. to be. Given today’s acceler- liver the right content to the dealer, Facebook is a good ated rate of potential failure right customer at the right start point to come up with 3. You’re not using the with Facebook marketing, a time. No pay, no play. a defined set of measure- 3-geared approach to social media audit will help ments. content your page work harder and 10. You’re not measuring In previous articles I have There is a need to pro- achieve goals faster. and analysing results referenced the contributions duce high-quality, original Facebook Insights (your of an expert I have worked content on a consistent basis 7. You’re ignoring comments page analytics tool) is your with on the subject of Face- that has the ability to reach and messages best friend. It gives you all book marketing, Kathi Kruse. customers at all stages of Facebook is a communi- the metrics you need to Kathi is an automotive social the buying cycle. Your page cation channel just like email judge how your page is do- media marketer, blogger, must entertain, educate and and the phone. If you don’t ing, which content got the speaker, coach, author and excite. have a process to moni- most organic and paid in- founder of Kruse Control Inc tor, listen and respond to teraction, what you did right based in Orange County. 4. Your posts look and feel messages you’re dead in the and what didn’t work so well. In a July 6 Digital Dealer counterfeit water, as nobody likes the Visit Kathi’s website www. magazine article it set out People are more at- feeling of being ignored. krusecontrolinc.com

Top 3 Sources for Leads, Test Drives and Sales - New Zealand Dealerships May 2018 ( vs April 2018) S S Web - Dealer 13.1% Web - Dealer 5.3% S Web - Dealer 9.1% T E E D S V

Brand Direct L Repeat

A 1 48.5% I 4.2% 6.9% E A R E

L Web - Classified 73.6% T D Brand 14.4% S Direct 18.1%

AUTOTALK AUGUST 2018 | www.autotalk.co.nz | 27 ADVANTAGE AUGUST 2018

Vinsen’s View The monthly update from VIA chief executive, David Vinsen There’s no such thing as a free dinner

n a crisp evening the invitation to key events, as in mid-July, VIA part of a suite of benefits. Owelcomed senior industry representatives and Building relationships – Government officials at The before we need them Grounds Eatery in Hender- As well as welcoming son for our annual Vehicle long-standing members and Industry Dinner. With the associates, our mid-winter now-customary address by dinner gives us the opportunity our Minister of Transport, the to invite new officials or market Hon Phil Twyford, the event players into our network. There lived up to its growing reputa- are obvious tangible benefits to tion as “the” industry event of them, whether it be familiaris- the year. ing themselves further with our While it is always a convivial industry’s workings, meeting affair, with outstanding food ing our Vehicle Industry Dinner is to particular contacts, or putting and a relaxed ambience, this perhaps acknowledge the invaluable support of faces to names after working together belies its strategic intent and impor- our sponsors and corporate members. at a distance. tance to our organisation. The most ob- While they share the same voting rights More importantly for us, it fosters the vious general benefit to those attending in the association as all members, these strength of VIA’s network. Barrie Saun- is networking. It’s fair to say that a lot companies (and often the individu- ders, an expert in government relations of key figures in our industry have been als who run them) provide substan- who has given me excellent advice around for a wee while now – but with tial financial support to our activities over the years, has always counselled the robust competition at play, it is not throughout the year. to “build relationships, before you need always easy or appropriate to mingle. The importance of this cannot be them”. It’s difficult if you only meet Our events, which also include our underestimated. The industry, as a people – especially officials or politi- AGMs and the sponsors’ end-of-year whole, relies on our pooled resources cians – when you suddenly have a crisis Christmas function, are often the only to address mission-critical issues like or request. Far better to have a good chance that some of our stakeholders the stink bug crisis, the Takata airbag working relationship with them already, get to socialise – and photos are not recall and the many others that came forged under positive circumstances always welcome! before; not to mention the significant, and with a mutual appreciation of each and in some cases still unknown, chal- other’s roles. Acknowledging our sponsors lenges that lie ahead. To recognise this Among several key reasons for hold- extra level of contribution, we extend Continued on page 29

Advice and advocacy for the used vehicle industry WHAT DO If you have technical questions, compliance problems, WE DO? consumer complaints, staff issues — we can help. For more information: www.via.org.nz | Free phone: 0800 842 842 | Phone 09 573 3058 Advice and advocacy for the used vehicle industry

Continued from page 28 term protection measures falls largely event, VIA welcomes particular in- Keeping the doors open throughout with the shippers, accredited Biosecu- volvement from any of our sponsors the supply chain rity Inspection Organisations, compli- or corporate members who wish to Another interesting fact about our ance shops and transport companies help cover the costs involved, and be Vehicle Industry Dinner is that, from the – working closely alongside Govern- acknowledged to a greater or lesser business side, it tends to draw much ment agencies like MPI. While that initial extent as they prefer. This year, Provi- more heavily on service providers to the crisis is at bay, for the moment, com- dent Insurance generously sponsored industry than the dealers themselves. plex prevention planning is very much the event, in partnership with their client To a large degree, this is down to the ongoing, and it is beneficial for all the company Stadium Finance, while last makeup of our sponsor and corporate parties involved to work on their own year’s dinner was jointly sponsored by member cohort. However, it’s also true relationships and meet others who may JEVIC and VINZ. that events like this serve the particular potentially help them in the future. Such is the stature of this event that purpose of strengthening our supply we are already accepting proposals chain across its entire reach – within Naming rights: Event sponsors from organisations wishing to sponsor New Zealand and beyond. welcome it next year! This is surely the highest Taking the stink bug issue as an ex- As is the case with most of our activi- praise we could hope for, and a trib- ample: Whilst our wholesale and dealer ties, VIA’s Vehicle Industry Dinner would ute to all those who have made these network felt the full force of the impact, not be possible without the support of events such a rewarding experience for addressing the immediate and longer- our sponsors. As this is a high-profile us all. Import Health Standard now out for review

he latest draft of the Import Health include heat treatment at varying Standard (IHS) has been released temperatures and durations, fumigation, Tby the Ministry for Primary Indus- and other alternative processes that tries (MPI), for review by all parties who have already been approved by MPI for made submissions during the drafting other products.” UPDATE phase. “The options for new vehicles may Health and Safety The IHS has been under review since be different than those for used,” con- late 2017, but the process was extended tinues Yorston. “Different options may significantly by the advent of the BMSB also be available for various sorts of Are you prepared for the new (brown marmorated stink bug) crisis vehicle or machinery, including electric Health and Safety framework? in February. In response to this threat, vehicles which are of particular interest By 2020, the Government aims and to deal with future seasons of the to our industry. to achieve a 25% reduction in pest making their way to New Zealand “The industry recognises the neces- workplace injuries. Are you ready? by way of imported machinery, MPI de- sity of updating the IHS, and in fact VIA is here to help, with cided to extend the IHS update to cover welcomes further explicit direction industry-ready Procedures Kits preventative measures. from MPI on complying with biosecurity for workshops, car yards and The latest review period gives submit- requirements,” Yorston adds. “How- compliance shops – developed ting parties, including VIA, 10 work- ever, the delay has meant considerable in conjunction with experts ing days (from Wednesday, July 25) to uncertainty for biosecurity inspection HRtoolkit. provide feedback to MPI. This includes organisations, who in many cases will For more information, contact: the option of requesting an independent need to invest significant sums in order Malcolm Yorston, review on any point of concern. to be ready to treat and inspect when Technical Services Manager “While we are not able to comment the next stink bug season arrives on on 0800 046 842 specifically on the content, a number of September 1.” or DDI 09 573 3243 options for eliminating live stink bugs are MPI has restated its commitment to Email: [email protected] up for consideration,” says VIA techni- issuing the updated IHS before the offi- cal manager Malcolm Yorston. “These cial start of the next stink bug season.

CORPORATE PARTNERS JAPANESE MARKET REPORT

Hybrid demand is escalating

BY GRAEME MACDONALD initial public wave of senti- pure EV numbers in our fleet, increased in difficulty. ment towards ditching gas- may rapidly run up against Of more concern in July, he two-pedal differ- guzzling models in favour of a supply issue as we absorb and to be reported on in ences in the Japanese hybrid models from Toyota every possible used Leaf more detail during August, Tdomestic and New and Honda in particular. 24kW, 30kW and 40kW that are the well-publicised Zealand import marketplaces Demand in Japan for appears in the auction lanes changes to the Import were clearly evident during these models - Toyota Aqua, for sale. Health Standard require- July. Toyota Prius, Honda Fit Commercial vehicles – ments for New Zealand, and Demand for later-model Hybrid, Toyota Estima Hybrid vans - are proving very dif- the structural changes to be vehicles through the in particular - has continued ficult to buy at present, with made to transitional facili- Japanese auction system to increase in export markets prices already peaking or be- ties across Japan. continues unabated, with like New Zealand, even as yond a profitable exercise to These changes, and the pricing structures for most the waves of trade-ins by stock, yet demand continues initial period leading up to popular makes and models Japanese owners updating in unabated in New Zealand and immediately following now seemingly defying the also on the rise. leaving dealers the unenvi- the September 1 implemen- traditional seasonal dips and This demand has pushed able choice of buying down tation date, are likely to have peaks that the New Zealand more and more Kiwi buy- - rough or higher-than- a greater impact upon the import market for so long ers to compete for the same normal mileage, or buying up supply of vehicles out of Ja- utilised to enable smarter stock, leading to auction - and absorbing the margin pan to New Zealand than any buying. values pushing up for the compressions. auction pricing concerns. Instead, the theme for most suitable examples. If Given that it is now well While it is not expected to 2018 (and most of 2017) has fuel price rises continue to over half way through 2018, cause long-term delays to been one of pricing consist- concern the Kiwi public and we tend to forget that a the shipping timelines, short- ency - a market command- influence buying decisions, 2010 model vehicle is now term indications are that the ing top prices for desirable this may well place additional eight years old, and earlier capital and investment “bun- stock no matter the time of pressure on prices paid in Ja- vehicles are now mere auc- gee cords” between Japan year, leaving Kiwi buyers no pan simply to secure saleable tion lane stuffing with values and New Zealand may once option but to look at both stock. in many cases well under the again be tested as the dwell landed and retailed costs Pure EV models, particu- Y100,000 bid level. time on wharves and transi- to deliver either acceptable larly the Nissan Leaf 30kW While certain vehicles still tional facilities are stretched. market values, or a reduc- and new 40kW range, have have a strong market follow- This may influence auction tion in margins to enable a come back into the auction ing and demand from Kiwi pricing of certain models consistent flow of sales. line-ups now that it appears consumers, it is no surprise popular to Kiwi buyers over The Auckland regional fuel the software patch rework to see the retail asking prices a short time - if, and only if, tax hikes have seen a defini- by Nissan will quell fears of in New Zealand fall rapidly these delays prove longer tive increase in buyer interest premature battery degrada- away to the point where they than expected, and cashflow in fuel-efficient choices, and tion. With this return, prices are no longer commercially once again becomes prob- while the EV marketplace obtained have also risen back viable. It is noted that no lematic. increases as supply allows, up. particular skill is required to August and September those New Zealand dealers Once again, given the purchase mid-mileage 2007- could prove to be pivotal with the wisdom to stock sluggish new sales of pure EV 2009 vehicles in auction, months for the supply side up with hybrid models in models in Japan compared given the volumes available, of the industry into New advance were able to reap to hybrids, the New Zealand but moving in to the 2010- Zealand if these timeline the benefits from riding the appetite (and targets!) for plus category has in turn fears are realised.

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30 | AUTOTALK AUGUST 2018 | www.autotalk.co.nz JAPANESE MARKET REPORT

Heiwa auto group to hold World Cup function

ith a large number Auto Group such as tomers who purchase cars of Kiwis expected Heiwa Auto, Enhance from now until the end of Wto head to Japan Auto and Auto Portal are July next year qualify for up next year for the rugby World making the most of the to $10,000 cash back. Cup - including a team from visit - inviting customers For more informa- AutoTalk - dealers are likely to a function on Septem- In the run-up to the event, tion contact your Heiwa, to be there as well. ber 21, 2019 while they are in a promotion has also been Enhance Auto, Auto Portal Vehicle exporter Heiwa the country. launched that can see cus- agent. Vehicle sales up in July, down for the year

ew vehicle sales in by 1.9% to 117,658. 0.8%, while light commer- up 11.6%, while Honda took Japan were up in For the year overall, or- cials were down 0.9%. third on 12,032 units, up NJuly, with a 5.1% gain dinary care sales are down Toyota topped the mar- 34.8%. in registrations to 127,410 0.6%, while Kei car sales are ket for regular-size units. down 7.6%. vehicles - the most Kei car sales were down In July truck sales were up important for the used import trade - unchanged on 55,295 units. Japan planning Miles behind was to have all cars Nissan on 14,139 units, electrified by 2050

he Japanese government wants to see all passen- ger cars in Japan to be either electric or hybrid by T2050, according to the economy ministry. It’s time to turn up the The panel, which includes leaders from Toyota, Nis- san and Honda announced the plan last week, along POWER.... with the formation of a new industry organisation START WITH which will facilitate co-operation between automakers on the procurement of cobalt for batteries. an eraPower Dealer Management System Demonstration The move comes as global carmakers race to lock in battery supplies and move away from traditional com- bustion engines, and as China locks down supply chains to secure its own quickly growing battery sector. The organisation will focus on the sourcing long-term supplies of cobalt and buy clean materials not associated with conflict minerals or child labour. “The new entity is aimed to disperse risks among battery users for securing cobalt supply which is domi- nated by DRC and at a time when growth rate of cobalt’s demand is still uncertain,” a government source said. “Japanese battery-makers may also join the new scheme,” he said. The panel, set up by the trade ministry in April to dis- cuss ways to spread the use of electric vehicles, also set a target to reduce greenhouse gas emissions of a single passenger vehicle by 90 per cent by 2050, compared www.pentanasolutions.com with 2010 levels.

AUTOTALK AUGUST 2018 | www.autotalk.co.nz | 31 F&ITALK

‘I see dead people’

alking into some businesses though it’s safe to assume that it won’t aloof, or otherwise not 100% mentally today I’m reminded of the be for long. and physically checked in to their job, Whaunting line from The Sixth With a matter-of-fact attitude, your then they are the catalyst and lead Sense, “I see dead people.” people certainly can give customers architect for culture coma in your busi- These are the businesses with cul- little reason to spend any more time ness. After all, they have little chance of ture coma. You walk in the door and or money with you than is necessary. energising others if they lack the energy you feel … well, nothing: No energy, Employees who work in strong culture to power a toy boat in a bathtub. enthusiasm or urgency. environments are reminded often that We’ve got they exist to serve the customer and By taking these three points to heart need the customer a lot more than the it’s easy to see that the linchpin for By Gavin Lightfoot customer needs them. changing your culture is for your New Zealand sales performance leadership to change first: manager, Autosure • Take the lead in showing how you want customers treated. covered! BE FULLY • Highly structure your own day and coach others to leave as little And we’re here to help you Employees slouch around and drift ENGAGED ALL “white space” of unmanaged time through the day with the same spring on their calendars as possible. provide the best insurance in their step as a road works crew on THE TIME • Assume the role of a personal protection for your customers. a Monday morning. The danger is that catalyst to get your culture fired up if you work in this type of culture, you and keep it that way. If your culture may become so accustomed to it and 2. Employees have too much is sleepy it’s because management desensitised by it, that you don’t even unmanaged time are; if it is boring, it means that realise you’re in the midst of it. Unmanaged time is a symptom of management are boring; if it’s life- Here are just three of many poten- reactivity, low focus and uninspiring less, it indicts management’s own tial signs that your environment has goals. Too much unmanaged time on lethargy. On the other hand, if it is lapsed into a culture coma. anyone’s calendar ensures they are not focused, vibrant and consistently Please read over these points ob- fully engaged, urgent or energised. produces results, this indicates you jectively and don’t reflexively sink into As a result, the culture creates all the have real leaders and not merely INSURANCE denial by dismissing the point, or by excitement level of a new Miley Cyrus someone with a leadership title assuming what I’m suggesting doesn’t album. Highly structured days force who acts like an anchor. apply to you. That, in itself, could indi- the expectation and accountability that There are numerous other symp- cate that you are perhaps the chief ar- bring the best out of your people. toms of culture coma I could cover • Mechanical Breakdown chitect and collaborator of the sleepy here if space permitted; keeping poor state your business environment finds performers too long; no clear vision • Payment Protection itself in from time to time. that unites the team; low or cloudy performance and behavioural expecta- • Loan Equity tions and the like. However, the three Motor Vehicle EMPLOYEE highlighted in this article are a good • NO ONE LIKES start and they are issues you can begin PERFORMANCE affecting immediately. BEING TAKEN Incidentally, the truest measure of BEGINS your culture’s vitality isn’t measured by FOR GRANTED the tempo of your business in the last AND ENDS five days of the month. Instead, how If you’d like to become an much energy, urgency and enthusi- 1. Employees treat customers in a WITH GREAT asm will you find there on the fourth, Autosure Approved Dealer, ‘matter-of-fact’ manner eighth or tenth of the month? This contact us to find out more. The matter-of-fact manner is a LEADERSHIP is a far more accurate barometer of sure sign that your people take your whether your culture is either healthy customers for granted and thus, stand or hell-bound. a good chance of losing them. At Autosure, we are constantly look- I’m astounded at how many busi- 3. Management lacks energy ing for innovative ways to support our nesses, in all fields, treat customers like Since the speed of the leader is the dealers. Talk to us today if you wish to trespassers or interruptions and still speed of the pack, when management maximise your business culture and manage to keep their doors open; al- are lethargic, uninspired, isolated and sales opportunities. www.autosure.co.nz | 0800 267 873 32 | AUTOTALK AUGUST 2018 | www.autotalk.co.nz We’ve got New Zealand covered!

And we’re here to help you provide the best insurance protection for your customers.

INSURANCE

• Mechanical Breakdown • Payment Protection • Loan Equity • Motor Vehicle

If you’d like to become an Autosure Approved Dealer, contact us to find out more.

www.autosure.co.nz | 0800 267 873 NEWSTALK 5 years on and delivering on promises

ow time has flown these past 5 years! By Steve Owens When we launched of Provident H Insurance Provident Insurance in Au- gust 2013 we had a dream, an office, four staff and no dealer clients. Today I’m proud to report we have realised that dream, outgrown our office, 32 staff and almost 500 dealer clients throughout NZ. And, like anyone in business will tell you, it hasn’t all been easy … and that’s what makes it all the more satisfying! The dream was the easy part. Planning and preparation, delivered with passion, expertise and commitment is what it has taken this far, and the journey is only just beginning for Provident. Putting our customers (you) at the centre of everything we do ensures a strong customer focus and an understanding of the value proposition we continually need to deliver on.

Over the last five years we have: • Gathered together a team of excellent people, compe- tent, committed and passionate about our business. • Presented F&I Training Seminars every three months (with courses being held in Auckland, Christchurch and Invercargill). • Provided our products, systems and services to almost 500 motor vehicle traders, including some of the most prominent dealer groups in the country. • Underwritten insurance programmes for a number of major distributors, including: BMW & Mini, Hyundai, Isuzu, Jaguar, Land Rover, Volkswagen and Skoda. • Delivered innovation in our products, systems and ser- vices, including our: -- IT system - State-of-the-art on-line policy generation system with API functionalit.y -- MPG system – make profits grow programme, -- PICAL - Our quick quote loan calculator. -- 3-year Motor Vehicle Insurance – a fantastic facility that guarantees ongoing cover for your customers (regardless of claims history), peace-of-mind for your financier and ongoing renewal commissions for your business. -- Luxury Motor Vehicle Insurance – designed specifically for franchise dealerships, providing three years new and old replacement. • Worked alongside industry organisations, supporting mo- tor vehicle traders to meet their obligations and commit- ments relating to disclosure in line with the requirements of the Responsible Lending Code and the Responsible Credit Related Insurance Code. Continued on page 44

34 | AUTOTALK AUGUST 2018 | www.autotalk.co.nz 5 years on and delivering on promises The comprehensive guide to TRADE DIRECTORY every service a dealer could use

AUCTIONS PROVIDENT INSURANCE [email protected] Automotive software solutions 20+ years of local experience HEIWA AUTO 0800 676 864 Driving your business [email protected] and investment in the NZ +64 90 9614 9752 Contact: Steve Owens market makes Pentana Solu- [email protected] Chief Executive Officer tions the No. 1 choice for your The specialist of exporting Helping dealers “Make Profits Dealer Management System quality used vehicles, provid- Grow”. Specialist F&I training, ing the best service in the car support and products to retail industry. motor vehicle traders.

MANHEIM AUCTIONS 09 918 0500 INFORMATION www.manheim.co.nz SERVICE PROVIDER Manheim is New Zealand’s UDC FINANCE largest provider of automo- MOTORWEB tive auction services. Auctions 0800 500 832 0800 843 847 held weekly. www.udc.co.nz [email protected] Your first choice in automo- NZ’s leading vehicle history tive lending. Fixed Rates. Fast check provider, delivering NICHIBO Approval. online services to all sectors of 09 374 4436 the motor industry. www.tyres4u.co.nz www.nichibojapan.com IT MANAGEMENT We have a wealth of knowl- SYSTEMS IT SERVICES edge and experience in auto auctions throughout Japan AUTO-IT LIMITED AUTOPLAY.CO.NZ 09 361 1505 which we know will enable us 0800 776 611 [email protected] to assist you in making your [email protected] Autoplay use the latest next purchase. Changing your DMS? Let technology to deliver a suite Auto-IT help you, the leader Go to dealer locator to find your local dealer of smart digital tools to our NIKKYO in New Generation Dealer customers. 0211-740-258 Management Systems. http://www.nikkyocars.com PARTS Despite changing times in the industry our focus on customer REPCO satisfaction and quality cars has 0800 800 878 Leading international provider of open platform kept us going for 22 years. www.repco.co.nz software solutions to the automotive retail market. SYSTIME Repco - over 800 highly trained [email protected] NZ +649 5832424 SBL INTERNATIONAL staff, 82 stores nationwide and 09 623 6020 AU 1800 221 654 VEHICLE BROKERING home to New Zealand’s leading www.incadea.com [email protected] 03 377 6578 Autoline – Dealer automotive brands. ™ www.sbltd.co.nz Cox Automotive Management & Distributor PAINT & FABRIC “NZ owned and operated SBL Manufacturer Systems – continue to set the motor The Most Globally used DMS SUPPLIERS industry benchmark for GARDX importing vehicles” 0800 242 739 www.gardx.co.nz New Zealand Premier Paint & Interior Supplier. Providing ORION profit solutions that achieves NZ +649 5832455 results. FINANCE & INSURANCE AU 1800 875149 [email protected] AUTOSURE Mid-range Dealer Phone: 09 489 9107 Management System installed SHIPPING & LOGISTICS in 500 business operations. www.autosure.co.nz AUTOHUB DO YOU SELL YOUR Sales Workshop, Parts, Fleet, Autosure NZ has been a lead- 09 411 7425 Rental, CRM SERVICE TO THE TRADE? ing provider of automotive- [email protected] owner protection policies for The easiest way to ship your Talk to Dale or Fran the NZ retail motor vehicle cars and other vehicles globally. about advertising your industry since 1986.

business in OXFORD FINANCE SAM NZ +649 5832455 0800 263 264 VEHICLE INSPECTION AU 1800 875149 [email protected] [email protected] VINZ www.oxfordfinance.co.nz The ultimate specialist Work- Vehicle Inspection NZ OUR NEW TRADE Oxford’s friendly team can shop Management System 0800 GO VINZ (0800 468 469) offer you flexible solutions to suite. Range of [email protected] DIRECTORY finance the purchase of your options to suit. New Zealand’s best choice new vehicle. for WoF / CoF, Inspections, Phone: +64 9 309 2444 Certifications and much more. Mobile: +64 21 446 214 VTNZ Email: [email protected] PENTANA SOLUTIONS 0800 88 88 69 09 478 0370 [email protected]

36 | AUTOTALK AUGUST 2018 | www.autotalk.co.nz STATSTALK USED VEHICLES

Fast Loan Approvals Used continues Flexible Repayments Personal Service

Get in contact today downward trend 0800 367 233

he market for used import cars was again Tdown in July, although Swift on 624, followed by the not as bad as in recent Nissan Tiida on 611. months. The Honda Fit was next The bleeding has reduced on 581 units, while the Mazda down to 4% year on year Demio took fifth on 531 from a peak of 18% down in vehicles. March. The Toyota Prius was top The market in July totalled Subaru closed the top five, hybrid for the month on 410 13,847 down from 14,430 the was down 15.4% to 3135 ve- up one place and 13.7% to units, top large car was the year before. Overall in 2018 hicles - accounting for 22.6% 781 units (5.6% market share). Subaru Legacy on 381, top registrations are down 6% to of the market. Suzuki took sixth with 745, MPV the Toyota Wish on 338, 88,419 units. Nissan took second on followed by BMW on 534, top EV the Nissan Leaf on Commercial registrations 2685 units, down 1.7% for a Mitsubishi on 532, Volkswa- 323 and top SUV the Mitsubi- are also down, though only 19.4% share. Mazda was third gen on 404 and Audi on 301. shi Outlander on 294. by 0.6% to 1082 units for the on 2275 vehicles, up 6% for a The Mazda Axela took the In commercials, Toyota month. For the year, volume 16.4% share. top spot for import models, also leads with 477 vehicles, is down 7%. In fifth place, Honda up 20 units year on year to down 10% for a 44.1% market Toyota was again the most registrations were up 4.8% to 696. share. popular car brand, though 1517 for an 11% share, while In second was the Suzuki Continued on page 38

USED IMPORT COMMERCIAL MAKES TOP 10 USED IMPORT JUL JUL % Market MAKE Movement COMMERCIAL MODELS '18 '17 Change Share JUL JUL MAKE MODEL MAKE MODEL TOYOTA 477 530 -10.0 44.1 '18 '17 NISSAN 240 233 3.0 22.2 TOYOTA HIACE 360 TOYOTA HIACE 419 MAZDA 65 68 -4.4 6.0 NISSAN CARAVAN 81 NISSAN CARAVAN 71 ISUZU 58 41 Up 2 41.5 5.4 FIAT 47 3 Up 9 1466.7 4.3 MAZDA BONGO 53 MAZDA BONGO 59 FORD 39 49 Down 2 -20.4 3.6 NISSAN NV200 48 NISSAN NV200 45 MITSUBISHI 34 41 -17.1 3.1 TOYOTA REGIUS 42 TOYOTA REGIUS 34 HINO 24 41 Down 3 -41.5 2.2 FIAT DUCATO 41 TOYOTA DYNA 32 HOLDEN 19 21 -9.5 1.8 ISUZU ELF 40 NISSAN VANETTE 31 CHEVROLET 15 24 Down 2 -37.5 1.4 NISSAN NV350 35 NISSAN NV350 28 Other 64 38 68.4 5.9 TOYOTA DYNA 35 NISSAN ATLAS 25 Total 1082 1089 -0.6 100.0 NISSAN VANETTE 29 HINO DUTRO 24

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Market playing catch up “We were lucky that we had enough Well known importer Rod Milner says stock during the shortage. Now we are Continued from page 37 the stink bug crisis has left the industry trying to play catch up. Nissan took second spot on 240 units, playing catch up. “It affected cash flow badly. Twenty up 3% for a 22.2% share, followed in third “The stink bug situation has certainly or 30 cars in the system not being paid on Mazda on 65, down 4.4% for a 6% distorted the market. for costs a lot of money.” stake in the market. “You had bugger all stock for a Luckily for Milner, the Takata alpha Truck brand Isuzu was next on 58 month, then they all arrived. It was a airbag issue hasn’t affected him, with vehicles, up 41.5% for a 5.4% share, while double whammy” only one repair needed to one of his Fiat on 47 units was up over 1400% Milner says he normally has a couple vehicles in the last six months. - mostly off the back of motorhome of hundred vehicles around the place, imports. but there were 20 or 30 more than Japan leading arrivals Unsurprisingly, the Toyota Hiace was usual following the delays. More new cars arrived in New Zea- the most popular commercial model on Milner’s vehicles are “big things” and land than used cars for the first time this 360 vehicles. take up plenty of space. year, latest Customs figures reveal. The Nissan Caravan was second on “I’ve got an acre here. We managed There were 11,503 new cars that 81, followed by the Mazda Bongo on 83. to squeeze them in. The stock was so crossed the border, compared with Fourth for the month was the Nissan jammed in, that’s when you have ac- 11,046 used cars in the month of July. NV200 on 48, and the Toyota Regius cidents. Continued on page 39 took fifth on 42. AROUND THE USED IMPORT COMMERCIAL MAKES – YEAR-TO-DATE 2018 COUNTRY PASSENGER - REGISTRATIONS JUL JUL % DIST '18 '17 CHANGE GEN OTHER TOTAL CHEVROLET DODGE FIAT FORD HINO HOLDEN ISUZU MAZDA MITSUBISHI NISSAN TOYOTA VOLKSWA 18-Jan 13 8 35 45 26 22 57 78 36 210 441 3 50 1024 WHA 314 337 -6.82 17-Jan 19 4 23 30 19 13 41 83 33 197 404 10 52 928 AUC 6330 6959 -9.04 % diff -32 100 52 50 37 69 39 -6 9 7 9 -70 -4 10 HAM 946 980 -3.47 18-Feb 19 3 15 48 49 16 47 41 41 203 407 8 51 948 THA 140 119 17.65 17-Feb 15 2 9 35 31 19 45 94 40 191 466 10 41 998 TAU 518 658 -21.28 % diff 27 50 67 37 58 -16 4 -56 3 6 -13 -20 24 -5 ROT 205 175 17.14 18-Mar 21 6 7 39 30 20 48 75 39 229 399 3 59 975 GIS 88 68 29.41 17-Mar 19 7 9 30 41 23 64 90 45 263 602 8 48 1249 NAP 332 335 -0.90 % diff 11 -14 -22 30 -27 -13 -25 -17 -13 -13 -34 -63 23 -22 NEW 229 241 -4.98 18-Apr 13 3 4 38 30 11 54 35 22 174 389 5 50 828 WAN 109 92 18.48 17-Apr 21 4 4 33 20 22 45 54 27 187 27 187 277 908 PAL 409 428 -4.44 % diff -38 -25 0 15 50 -50 20 -35 -19 -7 1341 -97 -82 -9 MAS 100 84 19.05 18-May 24 11 5 41 46 29 79 65 41 223 494 7 41 1106 WEL 1098 976 12.50 17-May 26 5 9 39 39 23 58 70 37 269 515 9 51 1150 NEL 297 276 7.61 % diff -8 120 -44 5 18 26 36 -7 11 -17 -4 -22 -20 -4 BLE 69 70 -1.43 18-Jun 20 4 20 39 33 13 53 65 33 201 453 6 59 999 GRE 33 37 -10.81 17-Jun 20 5 8 52 20 25 67 70 40 236 536 6 44 1129 % diff 0 -20 150 -25 65 -48 -21 -7 -18 -15 -15 0 34 -12 WES 7 14 -50.00 18-Jul 15 7 47 39 24 19 58 65 34 240 477 0 57 1082 CHR 1825 1757 3.87 17-Jul 24 1 3 49 41 21 41 68 41 233 530 3 34 1089 TIM 109 122 -10.66 % diff -38 600 1467 -20 -41 -10 41 -4 -17 3 -10 -100 68 -1 OAM 23 30 -23.33 YTD 18 125 42 133 289 238 130 396 424 246 1480 3060 32 367 6962 DUN 456 486 -6.17 YTD 17 144 28 65 268 211 146 361 529 263 1576 3080 233 547 7451 INV 210 186 12.90 %diff -13 50 105 8 13 -11 10 -20 -6 -6 -1 -86 -33 -7 TOTAL 13847 14430 -4.04

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Fast Loan Approvals Continued from page 38 However, used cars still dominate the Flexible Repayments That’s a massive turnaround from June market year-to-date at 91,177 compared with Personal Service 2018 when 16,272 used cars arrived compared 69,628 new cars. Get in contact today with 10,263 new cars, while in May 15,484 Japan remains the biggest source for both 0800 367 233 used cars came into the country compared new and used vehicles, with 25,631 new cars with 12,273 new cars. and 86,277 used cars coming in year-to-date from that country. 20 TOP USED IMPORT PASSENGER MAKES JUL JUL % Market MAKE Movement '18 '17 Change Share 20 TOP USED IMPORT PASSENGER MODELS JUL JUL TOYOTA 3135 3705 -15.4 22.6 MAKE MODEL MAKE MODEL NISSAN 2685 2732 -1.7 19.4 '18 '17 MAZDA 2275 2146 6.0 16.4 MAZDA AXELA 696 MAZDA AXELA 676 HONDA 1517 1447 4.8 11.0 SUZUKI SWIFT 624 SUZUKI SWIFT 626 SUBARU 781 687 Up 1 13.7 5.6 NISSAN TIIDA 611 NISSAN TIIDA 625 SUZUKI 745 746 Down 1 -0.1 5.4 HONDA FIT 581 TOYOTA COROLLA 597 BMW 534 632 -15.5 3.9 MAZDA DEMIO 531 HONDA FIT 500 MITSUBISHI 532 515 3.3 3.8 TOYOTA PRIUS 410 MAZDA DEMIO 474 VOLKSWAGEN 404 449 -10.0 2.9 SUBARU LEGACY 381 TOYOTA WISH 385 AUDI 301 271 Up 1 11.1 2.2 TOYOTA WISH 338 SUBARU LEGACY 340 MERCEDES-BENZ 229 295 Down 1 -22.4 1.7 NISSAN LEAF 323 TOYOTA MARKX 310 LEXUS 88 103 Up 1 -14.6 0.6 MITSUBISHI OUTLANDER 294 TOYOTA PRIUS 297 FORD 81 113 Down 1 -28.3 0.6 MAZDA PREMACY 289 MITSUBISHI OUTLANDER 293 VOLVO 74 75 -1.3 0.5 MAZDA ATENZA 286 MAZDA ATENZA 284 JAGUAR 52 36 Up 4 44.4 0.4 TOYOTA VITZ 284 TOYOTA VITZ 281 CHEVROLET 51 53 Up 1 -3.8 0.4 NISSAN NOTE 263 VOLKSWAGEN GOLF 277 JEEP 39 28 Up 5 39.3 0.3 VOLKSWAGEN GOLF 242 TOYOTA ESTIMA 239 LAND ROVER 39 55 Down 2 -29.1 0.3 NISSAN DUALIS 204 NISSAN DUALIS 229 MINI 37 42 Down 1 -11.9 0.3 TOYOTA COROLLA 200 MAZDA MPV 223 DODGE 31 26 Up 3 19.2 0.2 TOYOTA BLADE 198 MAZDA PREMACY 192 Other 217 274 -20.8 1.6 SUBARU IMPREZA 196 NISSAN NOTE 191 Total 13847 14430 -4.0 100.0 HONDA STREAM 188 HONDA ODYSSEY 188 THE 17 LEADING USED IMPORT PASSENGER MAKES – YEAR-TO-DATE 2018 AUDI BMW CHEVROLET DAIHATSU FORD HOLDEN HONDA HYUNDAI MAZDA MERCEDES MITSUBISHI NISSAN PEUGEOT SUBARU SUZUKI TOYOTA VW OTHER TOTAL 18-Jan 250 523 65 8 115 46 1356 27 2310 210 440 2629 26 809 722 3232 445 506 13719 17-Jan 264 568 56 14 102 43 1308 25 1979 275 469 2268 12 543 622 3396 467 522 12933 % diff -5 -8 16 -43 13 7 4 8 17 -24 -6 16 117 49 16 -5 -5 -3 6 18-Feb 192 467 63 8 122 39 1232 2 1996 250 325 2220 16 696 682 2872 366 500 12048 17-Feb 227 528 53 19 109 61 1308 30 1871 267 413 2200 19 546 643 3038 439 489 12260 % diff -15 -12 19 -58 12 -36 -6 -93 7 -6 -21 1 -16 27 6 -5 -17 2 -2 18-Mar 235 514 48 8 104 40 1188 35 1978 227 307 2132 22 704 606 2878 357 458 11841 17-Mar 297 713 80 13 130 61 1449 39 2058 356 548 2543 17 605 711 3722 548 584 14474 % diff -21 -28 -40 -38 -20 -34 -18 -10 -4 -36 -44 -16 29 16 -15 -23 -35 -22 -18 18-Apr 228 471 39 9 0 25 1053 23 1760 222 379 1970 14 623 604 2644 371 458 10893 17-Apr 252 553 47 9 90 67 1233 33 1823 287 464 2292 15 573 626 3209 465 469 12507 % diff -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 18-May 276 621 41 12 102 44 1374 30 2063 257 463 2630 17 770 682 3102 402 534 13420 17-May 287 660 58 11 98 60 1409 36 2153 368 559 2750 14 669 692 3604 446 565 14439 % diff -4 -6 -29 9 4 -27 -2 -17 -4 -30 -17 -4 21 15 -1 -14 -10 -5 -7 18-Jun 267 590 34 11 81 34 1322 25 2018 216 421 2486 15 685 714 2881 363 488 12651 17-Jun 252 537 46 11 120 68 1304 28 1983 290 507 2590 14 669 653 3304 437 526 13339 % diff 6 10 -26 0 -33 -50 1 -11 2 -26 -17 -4 7 2 9 -13 -17 -7 -5 18-Jul 301 534 51 13 81 31 1517 15 2275 229 532 2685 5 718 745 3135 404 576 13847 17-Jul 271 632 53 2 113 59 1447 35 2146 295 515 2732 13 687 746 3705 449 530 14430 % diff 11 -16 -4 550 -28 -47 5 -57 6 -22 3 -2 -62 5 0 -15 -10 9 -4 YTD 18 1749 3720 341 69 605 259 9042 157 14400 1611 2867 16752 115 5005 4755 20744 2708 3520 88419 YTD 17 1608 4191 393 79 762 419 9458 226 14013 2138 3475 17375 104 4292 4693 23978 3251 3685 94382 %diff 9 -11 -13 -13 -21 -38 -4 -31 3 -25 -17 -4 11 17 1 -13 -17 -4 -6

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NEW VEHICLES Sales holding steady? COMPETITIVE FINANCE BROUGHT TO YOU BY: espite some worry- the market totalled 12,324 months of 2017. ing signs in recent vehicles, up 6% or 693 units Registrations of 8041 Dmonths, July’s vehicle in the same month last year. passenger and SUV vehi- registration figures – re- This was the second strong- cles for the month of July leased today by the Motor est July on record – the best were up 436 units on July Industry Association – indi- since 1984. 2017, an increase of 5.7% cate there is still life in the Year-to-date, the market and registrations of 4283 market. is up by 1.8% (1621 units) commercial vehicles were MIA chief executive David Registrations across compared to the first seven up by 257 (up 6.4%) on July Crawford. 2017. Toyota retained the over- NEW COMMERCIAL MODELS (UNDER 3500KG) “Despite there all market leader with 17% being several market share (2070 units), JUL JUL MAKE MODEL MAKE MODEL '18 '17 worrying signs followed by Ford with 10% the NZ economy (1203) and Mazda with 8% FORD RANGER 674 FORD RANGER 655 TOYOTA HILUX 658 TOYOTA HILUX 654 is not as strong market share (1003). HOLDEN COLORADO 408 MITSUBISHI TRITON 342 as it has been Toyota retained the mar- MITSUBISHI TRITON 363 HOLDEN COLORADO 331 combined with a ket lead for passenger and NISSAN NAVARA 238 NISSAN NAVARA 228 significant drop in SUV registrations with 15% ISUZU D-MAX 207 ISUZU D-MAX 209 overall business market share (1202 units) MAZDA BT-50 186 MAZDA BT-50 206 confidence, new followed by Mazda with 10% TOYOTA HIACE 178 TOYOTA HIACE 169 vehicle sales have (817) and Mitsubishi with 7% FORD TRANSIT 125 MERCEDES-BENZ SPRINTER 135 for the time being market share (603). MERCEDES-BENZ SPRINTER 114 VOLKSWAGEN AMAROK 106 held steady,” says Continued on page 41 NEW PASSENGER MODELS NEW PASSENGER MAKES JUL JUL JUL JUL % Market MAKE MODEL MAKE MODEL MAKE Movement '18 '17 '18 '17 Change Share TOYOTA RAV4 336 KIA SPORTAGE 330 TOYOTA 1202 975 23.3 15.0 MAZDA CX-5 314 MAZDA CX-5 309 MAZDA 817 811 0.7 10.2 KIA SPORTAGE 306 MITSUBISHI OUTLANDER 279 MITSUBISHI 604 592 2.0 7.5 TOYOTA COROLLA 280 TOYOTA COROLLA 265 KIA 555 569 -2.5 6.9 MITSUBISHI ASX 271 TOYOTA RAV4 258 SUZUKI 554 520 Up 1 6.5 6.9 SUZUKI SWIFT 260 NISSAN QASHQAI 179 HOLDEN 532 537 Down 1 -0.9 6.6 HYUNDAI 505 391 Up 2 29.2 6.3 NISSAN QASHQAI 232 HOLDEN COMMODORE 174 NISSAN 461 381 Up 2 21.0 5.7 MITSUBISHI OUTLANDER 191 HYUNDAI TUCSON 168 HONDA 443 467 Down 2 -5.1 5.5 TOYOTA YARIS 191 SUZUKI SWIFT 162 FORD 404 444 Down 2 -9.0 5.0 HOLDEN CAPTIVA 178 TOYOTA YARIS 159 SUBARU 362 292 Up 1 24.0 4.5 HYUNDAI TUCSON 174 NISSAN X-TRAIL 155 VOLKSWAGEN 278 303 Down 1 -8.3 3.5 NISSAN X-TRAIL 170 VOLKSWAGEN TIGUAN 152 MERCEDES-BENZ 190 167 Up 2 13.8 2.4 HONDA JAZZ 164 HONDA CRV 140 SKODA 143 108 Up 2 32.4 1.8 HONDA CRV 139 FORD ESCAPE 135 BMW 125 168 Down 1 -25.6 1.6 MAZDA MAZDA3 132 HONDA HR-V 131 AUDI 123 169 Down 3 -27.2 1.5 SUBARU OUTBACK 132 MITSUBISHI LANCER 130 LAND ROVER 113 73 Up 2 54.8 1.4 SUBARU XV 122 MAZDA CX-3 129 PEUGEOT 83 80 3.8 1.0 HYUNDAI KONA 121 HONDA JAZZ 120 LEXUS 67 59 Up 2 13.6 0.8 SUZUKI VITARA 115 TOYOTA HIGHLANDER 120 JEEP 65 84 Down 3 -22.6 0.8 FORD ESCAPE 103 MITSUBISHI ASX 119 OTHER 414 415 -0.2 5.1 TOTAL 8040 7605 5.7 100.0

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Continued from page 40 64 more than June, and after Aussie new sales slump In light commercials, months of relative stagna- Australian new car sales NEW VEHICLES Toyota regained the market tion, heavy EVs rose from 84 in July 2018 have slumped COMPETITIVE FINANCE lead with 20% market share to 93 – probably due to Wel- 7.8%, despite the same num- BROUGHT TO YOU BY: (868 units) followed by Ford lington’s new electric buses ber of days to close deals with 19% (799) and Holden going into service in July. and get customers over the third with 10% market share EV registrations were at line. (418). their second-highest for the On average, there were The top four selling year, all light EVs at 550 in 277 more vehicles sold every models for the month of July compared with 514 the Continued on page 42 July were all light com- previous month and 572 in NEW COMMERCIAL MAKES (UNDER 3500KG) mercial vehicles. The Ford May. JUL JUL % Market Ranger retained its position The 550 EV registrations MAKE Movement as the bestselling vehicle comprised mainly used EVs '18 '17 Change Share model with 674 units. This at 420. TOYOTA 868 845 2.7 20.3 was followed by the Toyota If the trend in New Zea- FORD 799 746 7.1 18.7 Hilux with 658 units and the land’s EV fleet continues, HOLDEN 418 350 19.4 9.8 Holden Colorado with 408. the 10,000 mark should be MITSUBISHI 363 342 6.1 8.5 The “SUV Medium” seg- exceeded within about two ISUZU 294 339 -13.3 6.9 NISSAN 239 228 4.8 5.6 ment came in as the top seg- months – way ahead of the MAZDA 186 206 -9.7 4.3 ment for July with 18% mar- 8000 end-of-year goal and LDV 162 76 Up 2 113.2 3.8 ket share. This was followed well on track towards the VOLKSWAGEN 161 143 12.6 3.8 by the “Pick Up/Chassis Cab 64,000 EV target by the end MERCEDES-BENZ 135 148 Down 2 -8.8 3.2 4×4” with 15% of the market, of 2021. OTHER 658 603 9.1 15.4 and the “SUV Compact” with TOTA 4283 4026 6.4 100.0 14% market share. NEW COMMERCIAL MAKES (UNDER 3500KG) – YEAR-TO-DATE New Zealand’s electric vehicle fleet has reached 9241.

The July EV statistics FIAT FORD FOTON WALL GREAT HINO HOLDEN HYUNDAI ISUZU LDV MAZDA MERCEDES-BENZ MITSUBISHI MITSUBISHI FUSO NISSAN SSANGYONG TOYOTA VOLKSWAGEN OTHER TOTAL are up 541 on June’s 18-Jan 101 808 66 66 16 46 385 64 258 153 172 57 318 284 94 780 165 204 4037 8700. 17-Jan 63 788 67 45 0 42 383 68 271 87 154 40 219 276 83 698 123 266 3673 % diff 60 3 -1 47 10 1 -6 -5 76 12 43 45 3 13 12 34 -23 10 Used light pure 18-Feb 59 788 47 50 8 68 366 64 304 102 169 48 368 384 63 946 110 172 4116 electrics continue to 17-Feb 64 713 66 35 8 45 364 97 255 101 186 51 282 346 52 747 76 246 3734 lead the way, comprising % diff -8 11 -29 43 0 51 1 -34 19 1 -9 -6 30 11 21 27 45 -30 10 5114 of that total, latest 18-Mar 69 1047 49 99 17 55 427 80 322 191 159 73 382 315 64 1225 160 244 4978 Ministry of Transport 17-Mar 92 897 47 102 0 53 393 122 350 114 190 83 365 290 68 1103 115 255 4639 figures show. % diff -25 17 4 -3 4 9 -34 -8 68 -16 -12 5 9 -6 11 39 -4 7 18-May 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 That category is up 17-May 75 971 72 95 0 61 348 96 351 76 186 62 501 244 44 1125 118 320 4745 350 on the previous % diff -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 month. 18-May 80 1132 64 67 18 55 412 80 319 159 197 94 437 466 21 789 205 297 4892 New light pure elec- 17-May 75 971 72 95 0 61 348 96 351 76 186 62 501 244 44 1125 118 320 4745 trics reached 1678, up % diff 7 17 -11 -29 -10 18 -17 -9 109 6 52 -13 91 -52 -30 74 -7 3 43 on June’s 1635. 18-Jun 61 1186 57 122 16 70 581 56 415 255 202 97 507 365 23 900 244 290 5447 17-Jun 63 1230 119 86 65 666 84 460 126 202 85 466 291 45 1299 232 259 5804 Not far behind were 26 % diff -3 -4 -52 42 -38 8 -13 -33 -10 102 0 14 9 25 -49 -31 5 12 -6 new light plug-in hybrids 18-Dec 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 at 1616, an increase of 17-Dec 82 657 43 97 10 53 473 45 285 118 145 68 285 191 26 595 81 166 3420 75 on June. % diff -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 Used light plug-in YTD 18 501 6563 347 510 109 408 2901 443 2193 1166 1218 605 2633 2321 306 6106 1167 1831 31328 hybrids totalled 740 – YTD 17 494 5407 412 494 49 370 2826 628 2309 666 1252 519 2473 1938 386 6627 897 2512 30259 %diff 1 21 -16 3 122 10 3 -29 -5 75 -3 17 6 20 -21 -8 30 -27 4

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UDC Finance Limited Ph 0800 500 832 or visit www.udc.co.nz lending criteria applies.

AUTOTALK AUGUST 2018 | www.autotalk.co.nz | 41 STATSTALK NEW VEHICLES

NEW AROUND THE NEW VEHICLES COUNTRY PASSENGER COMPETITIVE FINANCE REGISTRATIONS BROUGHT TO YOU BY: JUL JUL % Sales holding DIST '18 '17 CHANGE WHA 199 167 19.16 AUC 3566 3367 5.91 steady? HAM 548 563 -2.66 THA 105 64 64.06 TAU 372 340 9.41 Continued from page 41 gain over July 2017 – just 19 ROT 162 91 78.02 day in July 2017 compared vehicles. GIS 40 39 2.56 to last month – resulting in Every manufacturer in the – the Hyundai i30 – which NAP 245 196 25.00 just 85,551 cars finding new top 10 sales race held their did 2.6% better than last year NEW 106 150 -29.33 homes, 7203 fewer than last ground from June, Toyota with 2178 sales. Top-selling WAN 95 101 -5.94 year, according to VFACTS on 16,915 sales for the July Hilux beat Ranger for sec- PAL 261 275 -5.09 data provided by the Federal keeps Mazda at bay by 7995 ond (down 4.1%), Corolla for MAS 96 74 29.73 Chamber of Automotive sales sitting on 8920, while third (down a massive 19%), WEL 682 714 -4.48 Industries. Hyundai trailed the Japanese Mazda 3 (down 0.9%), Toyota NEL 80 79 1.27 BLE 58 63 -7.94 Passenger vehicle sales leaders by 1859 sales on LandCruiser in seventh place GRE 16 19 -15.79 are down more than 20%, 7061. (up 11.1%) and RAV4 in eighth WES 1 5 -80.00 shy 7425 over July 2017, and Toyota Hilux sold five (up 6.7%), the Volkswagen CHR 933 857 8.87 SUVs while still strong took a more units more than July Golf (up a staggering 60% on TIM 65 54 20.37 1% hit (only 354 sales short), 2017 making it the only per- July 2017), and Nissan X-Trail OAM 13 16 -18.75 although light commercials centage gain until position in 10th (up 9.6%). DUN 260 263 -1.14 managed to claw a 0.1% six on the top 10 models list INV 137 108 26.85 TOTAL 8040 7605 5.72 NEW PASSENGER MAKES ALFA ROMEO ALFA AUDI BMW CHERY CHRYSLER DODGE FORD WALL GREAT HOLDEN HONDA HYUNDAI JEEP KIA LAND ROVER LEXUS MAZDA MERCEDES-BENZ MINI MITSUBISHI NISSAN PEUGEOT PORSCHE SKODA SSANGYONG SUBARU SUZUKI TOYOTA VOLKSWAGEN VOLVO OTHER TOTAL 18-Jan 12 178 187 0 1 7 846 0 777 524 553 82 762 73 62 1025 188 77 626 423 89 54 140 82 342 591 2490 300 57 250 10798 17-Jan 7 154 198 2 1 15 778 0 1381 405 540 71 603 111 55 779 222 73 647 478 73 58 106 60 236 728 1644 474 44 207 10150 % diff 71 16 -6 -100 0 -53 9 -44 29 2 15 26 -34 13 32 -15 5 -3 -12 22 -7 32 37 45 -19 51 -37 30 21 6 18-Feb 5 169 144 0 1 4 395 0 602 412 489 142 512 76 69 773 166 70 489 269 86 35 104 64 157 577 1013 342 47 203 7415 17-Feb 3 176 160 0 4 23 611 0 654 373 606 56 513 93 62 755 245 45 547 346 48 22 104 93 305 624 990 355 48 189 8050 % diff 67 -4 -10 -75 -83 -35 -8 10 -19 154 0 -18 11 2 -32 56 -11 -22 79 59 0 -31 -49 -8 2 -4 -2 7 -8 18-Mar 6 193 232 0 1 4 504 0 673 636 551 143 617 83 71 858 200 66 722 371 99 37 164 59 291 605 1196 341 53 274 9050 17-Mar 11 203 196 0 2 55 625 0 711 519 686 94 626 107 66 905 253 59 691 341 56 34 72 81 242 734 1213 386 63 199 9230 % diff -45 -5 18 -50 -93 -19 -5 23 -20 52 -1 -22 8 -5 -21 12 4 9 77 9 128 -27 20 -18 -1 -12 -16 38 -2 18-Apr 8 140 126 0 0 8 312 0 540 317 398 88 511 60 61 760 183 46 486 354 84 20 116 42 373 539 712 258 51 255 6848 17-Apr 3 134 147 0 1 13 499 0 543 148 562 129 497 87 38 10 710 46 423 487 30 29 86 65 189 512 961 325 44 278 6996 % diff 167 4 -14 -100 -38 -37 -1 114 -29 -32 3 -31 61 7500 -74 0 15 -27 180 -31 35 -35 97 5 -26 -21 16 -8 -2 18-May 6 176 161 0 0 5 487 0 660 399 831 153 618 135 66 879 187 65 600 268 84 30 130 52 342 543 1779 336 50 233 9275 17-May 20 231 144 0 2 26 524 0 681 318 561 120 549 105 58 886 202 52 527 382 32 36 118 73 304 544 1245 423 45 178 8386 % diff -70 -24 12 -100 -81 -7 -3 25 48 28 13 29 14 -1 -7 25 14 -30 163 -17 10 -29 13 0 43 -21 11 31 11 18-Jun 22 213 170 0 0 5 443 0 695 521 823 169 639 124 66 862 207 56 727 394 71 33 170 69 323 563 1558 413 53 336 9725 17-Jun 21 190 2 0 2 31 459 0 686 440 829 127 626 123 0 940 280 73 667 361 60 29 154 83 387 677 2011 430 50 443 10181 % diff 5 12 8400 -100 -84 -3 1 18 -1 33 2 1 -8 -26 -23 9 9 18 14 10 -17 -17 -17 -23 -4 6 -24 -4 18-Jul 8 123 125 0 0 2 404 0 532 443 505 65 555 113 67 817 190 45 604 461 83 19 143 60 362 554 1202 278 6 274 8040 17-Jul 18 169 168 0 3 11 444 0 537 467 391 84 569 73 59 811 167 54 592 381 80 22 108 72 292 520 975 303 29 206 7605 % diff -56 -27 -26 -100 -82 -9 -1 -5 29 -23 -2 55 14 1 14 -17 2 21 4 -14 32 -17 24 7 23 -8 -79 33 6 YTD 18 67 1192 1145 0 3 35 3391 0 4479 3252 4150 842 4214 664 462 5974 1321 425 4254 2540 596 228 967 428 2190 3972 9950 2268 317 1825 61151 YTD 17 83 1257 1015 2 15 174 3940 0 5193 2670 4175 681 3983 699 338 5086 2079 402 4094 2776 379 230 748 527 1955 4339 9039 2696 323 1700 60598 %diff -19 -5 13 -100 -80 -80 -14 -14 22 -1 24 6 -5 37 17 -36 6 4 -9 57 -1 29 -19 12 -8 10 -16 -2 7 1

UDC has money to lend. Lots of money. Talk to us today about stock funding options for your dealership.

UDC Finance Limited Ph 0800 500 832 or visit www.udc.co.nz lending criteria applies.

42 | AUTOTALK AUGUST 2018 | www.autotalk.co.nz STATSTALK SECONDHAND

Second-hand spike

hile the used import car Public transactions were relatively In trucks, dealer registrations were market is struggling, second- static, up just 1% to 45,190 vehicles. up just 1.5% to 2867 units, while pur- Whand vehicles are on a high. In bikes, dealer sales were down by chases rose 6.2% to 2480. Dealer sales of second-time- 6.4% to 350 units. Dealer purchases Public-to-public registrations around vehicles were up 11.2% in July were up just 0.3% to 299. climbed 3.4% to 7239 units. to 19,756 units, while dealer purchas- The public transacted 1555 units, a es were up 15.9% to 14,998. 5.1% rise year-on-year.

SECONDHAND REGISTRATIONS − JULY 2018 SALE TYPE WHA AUC HAM THA TAU ROT GIS NAP NEW WAN PAL MAS WEL NEL BLE GRE WES CHR TIM OAM DUN INV TOTAL Cars 2018 Public to Trader 275 5814 1190 250 669 128 88 496 213 212 965 118 1180 251 110 49 2031 128 511 320 14998 Public to Public 2149 14816 3506 710 2145 1132 401 1613 1073 675 1776 524 3343 1096 439 193 30 5526 589 145 2116 1193 45190 Trader to Public 675 6470 1547 350 980 451 200 738 432 298 892 254 1790 337 190 69 6 2432 234 38 846 527 19756 Cars 2017 Public to Trader 327 5242 1135 77 518 111 69 409 212 116 666 99 1014 227 101 25 1754 117 13 431 282 12945 Public to Public 2013 15276 3683 557 2273 884 475 1546 1121 535 1917 430 3158 1022 426 203 88 5370 569 193 1967 1032 44738 Trader to Public 660 6000 1535 233 957 276 185 639 404 200 822 181 1533 308 149 74 15 2237 197 70 690 409 17774 Cars % Change Public to Trader -15.9 10.9 4.8 224.7 29.2 15.3 27.5 21.3 0.5 82.8 44.9 19.2 16.4 10.6 8.9 96.0 15.8 9.4 -100.0 18.6 13.5 15.9 Public to Public 6.8 -3.0 -4.8 27.5 -5.6 28.1 -15.6 4.3 -4.3 26.2 -7.4 21.9 5.9 7.2 3.1 -4.9 -65.9 2.9 3.5 -24.9 7.6 15.6 1.0 Trader to Public 2.3 7.8 0.8 50.2 2.4 63.4 8.1 15.5 6.9 49.0 8.5 40.3 16.8 9.4 27.5 -6.8 -60.0 8.7 18.8 -45.7 22.6 28.9 11.2 Motorcycles 2018 Public to Trader 2 118 28 17 2 1 5 2 5 16 9 44 8 1 25 14 2 299 Public to Public 71 480 108 23 96 32 7 58 48 15 72 16 138 46 28 12 5 198 16 5 51 30 1555 Trader to Public 9 116 31 4 36 7 2 6 8 4 10 3 43 11 1 1 1 30 1 1 20 5 350 Motorcycles 2017 Public to Trader 3 122 31 22 4 1 1 4 1 18 5 42 3 27 1 9 4 298 Public to Public 65 426 103 20 105 23 8 62 45 20 68 9 134 48 16 9 3 196 21 12 51 36 1480 Trader to Public 14 119 36 8 30 5 2 6 14 5 22 3 43 9 3 1 1 31 3 14 5 374 Motorcycles % change

Public to Trader -33.3 -3.3 -9.7 -22.7 -50.0 0.0 400.0 -50.0 400.0 -11.1 80.0 4.8 166.7 -7.4 -100.0 55.6 -50.0 0.3

Public to Public 9.2 12.7 4.9 15.0 -8.6 39.1 -12.5 -6.5 6.7 -25.0 5.9 77.8 3.0 -4.2 75.0 33.3 66.7 1.0 -23.8 -58.3 0.0 -16.7 5.1 Trader to Public -35.7 -2.5 -13.9 -50.0 20.0 40.0 0.0 0.0 -42.9 -20.0 -54.5 0.0 0.0 22.2 -66.7 0.0 0.0 -3.2 -66.7 42.9 0.0 -6.4 Trucks 2018 Public to Trader 117 835 284 20 94 30 25 116 51 35 134 30 146 77 34 5 260 27 4 73 83 2480 Public to Public 359 1944 641 119 438 147 78 311 194 82 293 96 573 211 105 53 17 881 129 32 343 193 7239 Trader to Public 155 755 275 44 189 69 48 117 81 44 145 32 208 77 46 19 3 283 43 17 118 99 2867 Trucks 2017 Public to Trader 49 770 246 30 122 31 28 94 46 37 151 31 122 62 52 5 255 35 5 94 71 2336 Public to Public 357 1836 602 122 437 245 90 308 186 104 283 81 407 235 88 55 14 710 314 33 294 201 7002 Trader to Public 135 731 285 71 200 71 43 88 68 37 135 65 169 71 49 12 4 294 43 19 133 99 2822 Trucks % change Public to Trader 138.8 8.4 15.4 -33.3 -23.0 -3.2 -10.7 23.4 10.9 -5.4 -11.3 -3.2 19.7 24.2 -34.6 0.0 2.0 -22.9 -20.0 -22.3 16.9 6.2 Public to Public 0.6 5.9 6.5 -2.5 0.2 -40.0 -13.3 1.0 4.3 -21.2 3.5 18.5 40.8 -10.2 19.3 -3.6 21.4 24.1 -58.9 -3.0 16.7 -4.0 3.4 Trader to Public 14.8 3.3 -3.5 -38.0 -5.5 -2.8 11.6 33.0 19.1 18.9 7.4 -50.8 23.1 8.5 -6.1 58.3 -25.0 -3.7 0.0 -10.5 -11.3 0.0 1.6

e ns ee s i ens n www.autotalk.co.nz sie nine wie wee es ie ei

AUTOTALK AUGUST 2018 | www.autotalk.co.nz | 43 STATSTALK TRUCKSBIKES

Bikes experience small gains

he new bike market new model sales for the up 52.7% to 226 units. an 8% share, while Triumph was up only marginally month, with the Suzuki UZ50 Harley Davidson again led took third with 17 bikes, up Tin July - a 1.1% gain and TNT Roma 2T matching the segment, up 54% to 77 142% for a 7.5% share. year-on-year. each other on 24 units. bikes, a 34.1% market share. Honda was fourth on 16, Registrations hit 554 In third, the Suzuki Ducati took second spot, followed by BMW on 14. units, against 548 the year GSX150 DXA Gixxer record- unchanged on 18 units and before. For 2018, the new ed 15 bikes, while just behind bike market has hit 4774 was the Harley Davidson NEW BIKE MAKES bikes. Softail 18 Street Bobber on JUL YTD' JUL % Market MAKE Suzuki leads the market 13 units. '18 18 '17 Change Share % but took a hit in July, down In a tie for fifth was basi- SUZUKI 89 785 109 -18.3 16.1 18.3% to 89 units from 109 a cally the same bike - the HARLEY DAVIDSON 73 481 50 46.0 13.2 year ago. For the year HONDA 45 387 50 -10.0 8.1 YAMAHA 44 495 48 -8.3 7.9 the Whanganui-based KTM 32 219 32 0.0 5.8 distributor his moved TRIUMPH 32 286 31 3.2 5.8 785 bikes. KAWASAKI 27 289 24 12.5 4.9 Harley Davidson TNT MOTOR 26 212 24 8.3 4.7 recorded a 46% gain BMW 16 197 24 -33.3 2.8 DUCATI 16 82 13 23.1 2.9 for the month with 73 PIAGGIO 15 126 10 50.0 2.7 units, with a market FACTORY BUILT 14 119 21 -33.3 2.5 share of 13.2%. Honda FORZA 14 142 3 366.7 2.5 was third, down 10% to MOPED 14 118 6 133.3 2.5 45 bikes and an 8.5% VESPA 14 115 14 0.0 2.5 stake. APRILIA 13 125 23 -43.5 2.3 ROYAL ENFIELD 9 93 14 -35.7 1.6 Fourth for the month was Harley Davidson Softail ZNEN 9 57 2 350.0 1.6 Yamaha on 44 bikes, down 18 Sport Glide and Suzuki KYMCO 8 31 3 166.7 1.4 8.3% to 7.0% of the market, GSX150 FDZA Gixxer on 12 UBCO 8 30 0 1.4 while KTM and Triumph tied units each. OTHER 36 385 47 -23.4 6.5 for fifth on 32 units apiece. The used import bike TOTAL 554 4774 548 1.1 100.0 A pair of scooters lead market had a busier month,

NEW BIKE MODELS 5 years on and MAKE MODEL JUL’18 SUZUKI UZ50 24 TNT MOTOR ROMA 2T 24 delivering on promises SUZUKI GSX150 DXA GIXXER 15 HARLEY DAVIDSON SOFTAIL 18 STREET BOB 13 Continued from page 34 HARLEY DAVIDSON SOFTAIL 18 SPORT GLIDE 12 …. and it doesn’t stop there. Our purpose is to hold SUZUKI GSX150 FDZA GIXXER 12 a market-leading position in our industry by delivering FORZA CICLONE 9 excellence, expertise and high standards of customer PIAGGIO ZIP 50 2T 9 service, and it’s been extremely satisfying to continue to HONDA NCH 50L 8 UBCO 2X2 8 receive testimonials from some of the most respected dealers in the country. USED BIKE MAKES JUL JUL % of MAKE % Change When we launched Provident Insurance we did so with ’18 '17 Market a desire to differentiate ourselves by being a company: HARLEY DAVIDSON 77 50 54.0 34.1 DUCATI 18 18 0.0 8.0 • That is easy to do business with. TRIUMPH 17 7 142.9 7.5 • Is passionate about our customers and the support HONDA 16 11 45.5 7.1 we provide. BMW 14 5 180.0 9.4 • Provides significant competitive advantage. SUZUKI 13 9 44.4 5.8 • Is committed to continuous improvement. KAWASAKI 10 7 42.9 4.4 We are grateful for the support of the trade to date HYOSUNG 8 4 100.0 3.5 YAMAHA 6 8 -25.0 2.7 and assure you of our ongoing commitment to deliver- APRILIA 5 3 66.7 2.2 ing excellence and innovation in our products, systems Other 42 26 61.5 18.6 and services. TOTAL 226 148 52.7 100.0

44 | AUTOTALK AUGUST 2018 | www.autotalk.co.nz STATSTALK TRUCKS

New and used trucks keep hitting the road

ew heavy vehicle year. This gave the brand a Iveco up 47% with 28. registrations saw a 14.7% market share for the Meanwhile, total Nboost in July and month. used imported truck show no signs of slowing. Isuzu came in second registrations were Total registrations of spot, down 33% with 87 units up by 7% year-on- new trucks and buses over registered compared to 130 year with 193 units 3500kg GVM sit at 687 in the same period the year hitting the road. This Toyota came in second, units for the month. This before. This gives Isuzu a compares to 180 in the same down 8% with 40 units and a is up 21% compared to the 12.7% market share for July. period last year. 20.7% market share. 568 registered in the same Hino was in third, up 7% Overall, a total of 1339 Hino are in third spot, period last year. with 60 units registered used trucks have been reg- down 41.5% with 24 trucks Overall, 3834 new trucks compared to 56 units in the istered for the year-to-date registered and a 12.4% mar- and buses have hit the road same period last year. Hino compared to 1269 in the ket share. in this category for 2018, took an 8.7% market share same period last year. This is followed by Mitsub- compared with 3550 in the for the month. Isuzu led the used trucks ishi with 19 units, Nissan (16), same period last year. Fuso follow, down 19% segment, up 35% with 50 Fuso (nine), Mercedes-Benz Mercedes-Benz have tak- with 59 units registered for units registered and a 26% (seven), Ford and Mazda (five) en the top spot for July, up the month, BCI up 253% with market share. and DAF (three). 23% year-on-year with 101 53, Kenworth up 246% with registered units compared 45, DAF up 70% with 34, UD to 82 in the same period last Trucks up 15% with 31 and

NEW TRUCK MAKES (OVER 3500KG) JUL JUL % YTD YTD MAKE MARKET '18 '17 CHANGE '18 '17 an independent choice MERCEDES-BENZ 101 82 23.2 14.7 269 285 ISUZU 87 130 -33.1 12.7 687 725 HINO 60 56 7.1 8.7 408 370 Quest Insurance offers: FUSO 59 73 -19.2 8.6 512 575 BCI 53 15 253.3 7.7 83 38 Mechanical Breakdown Insurance KENWORTH 45 13 246.2 6.6 187 124 – backed by AA Roadside Assist DAF 34 20 70.0 4.9 186 153 FACTORY BUILT 34 4 750.0 4.9 143 17 Comprehensive Motor Vehicle Insurance UD TRUCKS 31 27 14.8 4.5 149 152 – including learner and restricted license cover. IVECO 28 19 47.4 4.1 154 127 Weekly, fortnightly & monthly instalment options now Oher 155 129 20.2 22.6 1056 984 available to match your customers pay cycle TOTAL 687 568 21.0 100.0 3834 3550 Guaranteed Asset Protection USED TRUCK MAKES JUL JUL % YTD YTD Lifestyle Protection Insurance MAKE MARKET '18 '17 CHANGE '18 '17 ISUZU 50 37 35.1 25.9 340 318 TOYOTA 40 37 8.1 20.7 257 258 HINO 24 41 -41.5 12.4 238 211 MITSUBISHI 19 25 -24.0 9.8 132 160 NISSAN 16 15 6.7 8.3 106 99 FUSO 9 5 80.0 4.7 29 22 If you are a forward thinking motor vehicle trader, or financier, MERCEDES-BENZ 7 3 133.3 3.6 31 21 looking for a trusted vehicle insurance partner, call Quest. FORD 5 0.0 2.6 18 14 MAZDA 5 2 150.0 2.6 33 22 Contact: Simon Moore DAF 3 0 1.6 18 7 ph. 021 149 2266 Other 15 15 0.0 7.8 137 137 e: [email protected] TOTAL 193 180 7.2 100.0 1339 1269

AUTOTALK AUGUST 2018 | www.autotalk.co.nz | 45 TRIBUNALTALK

Rani v Motorco Dealer not to blame Limited

n July 2017, warning light does not “in a manner, or to an extent the purchaser illuminate for no cause. which is inconsistent with Ipaid $14,500 He says that underly- the manner or extent of use for a 2008 BMW ing fault may have that a reasonable consumer 320i. The vehicle’s been minor and easily would expect to obtain from odometer read repairable (such as a the goods. around 42,000km at faulty sensor or a mi- “Accordingly, given the the time. nor electrical issue), or allegation that [the purchas- Shortly after pur- it may have been much er] has continued to drive chasing the vehicle, light continued to illuminate. more serious (such as the vehicle while its oil level the owner noticed the vehi- On 23 November 2017, a significant oil leak or an warning light was illuminat- cle’s oil level warning light the vehicle broke down. The internal fault with the engine ed, I must consider whether illuminate. She returned the purchaser says the vehicle that caused the vehicle to [the purchaser] caused the vehicle twice to the trader simply stopped working, and consume excessive amounts engine damage.” for it to perform repairs, when the vehicle was towed of oil). The tribunal’s assessor ad- with notes from the trader’s away she noticed a sig- He advises that there is vised that a vehicle’s oil level repairer indicating that it nificant amount of oil on the now no way of determining warning light is intended to diagnosed and checked the ground where the car had the true nature and extent warn the driver of a vehicle vehicle for an oil leak, sub- come to a stop. The vehicle of the fault that caused that the oil levels are low and sequently found no oil leak, has since been assessed by the oil level warning light immediate steps need to be but discovered that the oil the trader, who found that to illuminate because the taken to rectify those low oil level sensor was not reading the vehicle’s engine has purchaser did not have the levels. the oil level properly and seized and required replace- fault assessed before the The assessor advises that required replacement. ment. engine seized, and now that failure to heed an oil level Following the repair, the The tribunal’s asses- the engine is seized, the fault warning light can lead to vehicle’s oil level warning sor explained the oil level cannot be diagnosed. significant damage to the The adjudicator agreed vehicle. the fault that caused the light The purchaser claimed not to illuminate breached she did not drive the vehicle the guarantee of accept- for any considerable distance able quality - a reasonable after the light came on, and Anywhere. Anytime. consumer would not expect that she did not drive the a fault that causes the vehi- vehicle again until November Your most important dealership information cle’s oil level warning light 2017 because she had trav- accessible from any desktop, tablet or mobile to illuminate to be present elled to India for a holiday. device. Faster. Easier. Smarter. in a vehicle of this price, age She continued to drive the and mileage so shortly after vehicle because the oil level purchase. warning light went off. However, the trader The trader has quite a alleges that the engine different story to tell claim- damage does not breach the ing the purchaser drove the acceptable quality guaran- vehicle for much longer than tee because the damage was she now admits. caused by the purchaser The trader says that the continuing to drive the vehi- purchaser advised it that she cle after the oil level warn- drove the vehicle shortly ing light had illuminated. after it was returned to her It says that the significant in August 2017 and noticed engine damage would have the oil level warning light been avoided if the vehicle illuminate. The trader says had not been driven further. the purchaser advised that Under s 7(4) of the she then continued to drive Consumer Guarantees Act, the vehicle with the oil level the engine damage will not warning light illuminated 0800 623 687 breach the acceptable qual- because she was too busy to www.motorcentral.co.nz ity guarantee if it was caused bring the vehicle in to have by the vehicle being used Continued on page 47

46 | AUTOTALK JULY 2018 | www.autotalk.co.nz TRIBUNALTALK

The law: (4) Goods will not fail to comply with the guarantee of ac- 7 Meaning of acceptable quality ceptable quality if (1) For the purposes of section 6, goods are of acceptable (a) the goods have been used in a manner, or to an extent quality if they are as - which is inconsistent with the manner or extent of use that (a) fit for all the purposes for which goods of the type in a reasonable consumer would expect to obtain from the question are commonly supplied; and goods; and (b) acceptable in appearance and finish; and (b) the goods would have complied with the guarantee of (c) free from minor defects; and acceptable quality if they had not been used in that manner (d) safe; and or to that extent. (e) durable - as a reasonable consumer fully acquainted (5) A reference in subsections (2) and (3) to a defect means with the state and condition of the goods, including any any failure of the goods to comply with the guarantee of hidden defects, would regard as acceptable, having regard acceptable quality. to - What does this mean? (f) the nature of the goods: Under clause four of section seven of the Consumer Guar- (g) the price (where relevant): antees Act, the actions of the consumer can mean a vehicle (h) any statements made about the goods on any packag- meets the guarantee of acceptable quality even if they have ing or label on the goods: failed. (ha) the nature of the supplier and the context in which If the vehicle has been used in a way not consistent with its the supplier supplies the goods: intended use, or if the way they have been used has contrib- (i) any representation made about the goods by the sup- uted to the failure. plier or the manufacturer: For example, ignoring an engine warning light for a period (j) all other relevant circumstances of the supply of the of time that results in damage could invalidate protection. goods. Or the use of a non-offroad vehicle in tough conditions and (2) Where any defects in goods have been specifically resulting failures. drawn to the consumer’s attention before he or she It is however, important that the customer is not doing agreed to the supply, then notwithstanding that a rea- these things at your request. If they advise you of a fault and sonable consumer may not have regarded the goods as you suggest continuing to drive the vehicle, it would likely acceptable with those defects, the goods will not fail to be difficult to use this defence at a later date. comply with the guarantee as to acceptable quality by reason only of those defects. (3) Where goods are displayed for sale or hire, the defects that are to be treated as having been specifically drawn to JAPAN TO the consumer’s attention for the purposes of subsection NEW ZEALAND (2) are those disclosed on a written notice displayed with VEHICLE SPECIALISTS the goods.

Continued from page 46 she continued to drive the Tailored Service Online the issue diagnosed and vehicle because the oil level Options repaired. warning light then turned off. Visibility The adjudicator says he Emails were also pre- does not accept the pur- sented that reinforced the chaser’s evidence that she trader’s evidence that the barely drove the vehicle. purchaser was driving the car “Instead, I consider it with the light on. Flexible much more likely that, as al- “Consequently, applying s Insurance leged by [the trader], she has 7(4) of the Act, I am not sat- Options continued to use the vehicle isfied that the significant en- extensively after August gine damage is a defect that 2017, which explains the high breaches the acceptable mileage travelled in the four quality guarantee in s 6 of FULL months between purchas- the Act. Instead, I consider it All-In ing the vehicle and its engine likely that the damage was Pre-Inspection Affordable seizing. caused by [the purchaser’s] Services Pricing “In her evidence, she continued driving of the ve- admitted that the oil level hicle, and so [the purchaser]

warning light illuminated is not entitled to any remedy EASY RELIABLE AFFORDABLE in November 2017, some- under the Act in relation to +64 9 394 1392 time before the engine the engine damage. [email protected] www.Yusen-Logistics.com seized. [The purchaser] says

AUTOTALK JULY 2018 | www.autotalk.co.nz | 47 DIARYTALK

Continental Cars is considering Garnett’s Tyre Service is cel- THE DIARY its legal options after a High ebrating 60 years in business. AutoTalk’s group editor Court decision which ruled the It is Bridgestone New Scott Morgan looks at the month company has to pay $130,000 Zealand’s longest running in- gone by on AutoTalk.co.nz to a former customer. dependent store, with six dec- The ruling centres around ades of serving the Maunga- its Ferrari dealership in turoto area in Northland. Chairman Lachie John- Newmarket, Auckland where The business was opened stone says the dividend customer Martyn Thompson by Bert and Elsie Garnett on payment is the result of July 2 thought he had purchased a July 14 1958 and is now run by CentrePort returning to pre- Ferrari F12 Berlinetta. Dean and Vicky Garnett. earthquake levels of perfor- New vehicle The dealership was to im- mance in most business units. manufacturers port the car along with several ‘outstanding’ during ATL approved for others from a Malaysian deal- July 12 ership, Stuff reports. alpha airbag recall - heat treatment Biosecurity Faafoi Automotive Technologies awareness needs The automotive industry and Limited (ATL) now has approval July 10 government agencies are to heat treat vehicles in Japan, work: O’Connor working together to get the following the stink bug issue MPI outlines stink Biosecurity minister Damien alpha Takata airbag problem earlier this year. bug strategy O’Connor is pushing for a sorted out, consumer affairs The Ministry for Primary better public understanding Industries (MPI) approved ATL Managing the brown marm- of biosecurity threats, like the minister Kris Faafoi says. orated stink bug (BMSB) threat As of May, 50,806 of the to provide heat treatment to brown marmorated stink bug. vehicles and machinery com- offshore is the Ministry for According to a survey 103,819 of the alpha-affected Primary Industries’ key strategy vehicles have been completed, ing out of Japan, prior to the done as part of the Biosecu- next stink bug season starting to keep the pest out of New rity 2025 programme, more leaving 53,013 still to complete Zealand. – although the total number in September. than 60% of New Zealanders “Having robust and efficient Stink bugs made their way have a good understanding affected is somewhat fluid as to New Zealand on vehicle vehicles are either added or heat treatment processes of biosecurity and think it is for vehicles in Japan will be carriers from Japan earlier important. subtracted from the list. this year, threatening New The total recall for other critical to meeting the required But only 2% think they level of bio-security control Zealand’s primary industries. would be personally affected Takata recall has reached An MPI spokesperson told 490,004 with 183,975 com- that MPI are seeking under the by a biosecurity breach. current revision to the Import Auto Media Group new clean- pleted, and for all airbag- ing requirements would be related recalls the tally has hit Health Standard,” ATL chief Automotive finance executive Nigel Grindall says. part of the updated Import 593,893 with 234,781 repaired. Health Standard. continues shift online New research indicates 40% Number of dealers Cloned key-fob costs of Kiwi consumers would continues to fall – just July 6 consider looking online for dealer automotive finance. The number of registered mo- A tech-savvy thief has gone to tor vehicle traders fell again in Turners boosts small American analytic software great lengths to steal one of firm FICO says the results of June – but only just. car stock Genuine Vehicle Import’s (GVI) A rise in petrol taxes is the its research show New Zea- From 3479 dealers at the fleet. likely reason behind Turners landers sit behind Australia start of the month, the num- GVI general manager seeing a jump in demand for at 42% and the UK at 48% in ber fell to just 3475 – a loss of Hayden Johnston says a small cars. terms of those looking for four traders. young male stole the grey “Turners are responding automotive finance online. A year ago, at the start of 2007 Mazda Axela from the to an increased demand for July 2017, the number of regis- Auckland dealership on Friday smaller vehicles by ensuring tered traders stood at 3432. last week without even need- a significant amount of fresh, July 13 ing the key-fob. fuel efficient stock is available “From surveillance footage, at all of our car branches na- Twyford looks to the July 4 it looks like he has cloned the tionwide,” the company says transponder frequency and sim- future at VIA dinner in its latest market update. CentrePort on track ply pushed the unlock button Automotive and transport Latest registration figures post-quake with $2m on the door handle and driven industry leaders gathered for show sales are flat or slightly the car away,” Johnston says. the Imported Motor Vehicle dividend down across the board in Industry Association’s (VIA) Wellington’s CentrePort has June, it says. annual mid-winter dinner on announced “a strong bounce July 11 Thursday. back” from 2016 Kaikoura The guest speaker was earthquake with a $2 million July 9 Diamond milestone transport minister Phil Twy- interim dividend. ford, who gave a future-fo- Shareholders did not Court ruling goes for Bridgestone’s cused speech that suggested receive a dividend in the 2017 oldest independent individual car ownership is on financial year due to building against Continental NZ store borrowed time. costs following the quake. Cars Continued on page 49

48 | AUTOTALK AUGUST 2018 | www.autotalk.co.nz DIARYTALK

from European Motor Distribu- Continued from page 48 Industry Association chief ments entered into by Turners tors (EMD) and The Wellington executive David Vinsen says. as it builds its share of the end “Within a relatively short pe- Company (TWC). “We understand the minis- of life vehicle market. riod of time, more people will Z Energy is now a 12% ter wanted a hard-line date.” “The potential in this sector be living in high-density urban shareholder, while both EMD of the market is significant”, communities. (Audi NZ’s parent company) Wahlberg invests in Turners Group NZ chief ex- and TWC have become 2.1% ecutive, Greg Hedgepeth says. shareholders. Chevrolet dealership Mark Wahlberg has turned his July 17 The funding will be used to attention from the big screen Mitsubishi’s NZ further fuel Mevo’s growth. It to the car game. Trade Me launches follows a massive six months dealers part of global The actor has purchased for Wellington-based Mevo, rebrand new dealer finance a Chevrolet dealership in which has included a series Mitsubishi dealers around the Columbus, Ohio along with tool of strategic hires, doubling country are in for a fresh new Dealers that sell vehicles on business partner Jay Feldman. its membership, rolling out look with the marque adopt- Trade Me Motors now have a “I am continuously looking at Wellington Airport, and ing an updated brand identity new option to promote their for ways to innovate my brand launching the first free-floating globally. finance options. and engage in businesses I am car-share service in Australasia. The global dealer rebrand The site launched its Deal- passionate about,” Wahlberg will encompass 5000 dealer- ership Finance tool on August says in a statement. ships worldwide. 1, which will enable dealers July 18 “This rebrand comes at to display the weekly instal- a great time for Mitsubishi ment term, deposit and their Used car price drop July 23 Motors NZ, aligning us with selected interest rate on Trade a global standard in what is Me vehicle listings. offset by petrol hike Heat treatment an increasingly successful An influx of used cars follow- market,” chief operating officer ing the stink bug crisis has could cause cost Dealerships host Daniel Cook says. Subaru displays seen prices drop, new Stats NZ increases A significant investment in Two Subaru dealerships will figures show. VW concept store for heat treatment technology by host interactive displays fea- Used car prices fell 3.3% in those tasked with inspecting Pukekohe turing the latest Legacy 3.6RS the June quarter. used imports from Japan is Ebbett Group is expanding its with STI Performance. “It was cheaper to buy a being applauded by the Im- presence in Pukekohe with The displays at Winger used car this quarter as dealer- ported Motor Vehicle Industry a Volkswagen concept store Greenlane, in Auckland, ships looked to move some Association (VIA). opening in September. and Farmer Auto Village, in stock,” Stats NZ prices senior Jevic and Automotive Located on the corner of Tauranga have touchscreen manager Paul Pascoe says. Technologies Limited (ATL) King St and Massey Ave, the displays that allow custom- have been approved to offer concept store will prioritise ers to compare the additional heat treatment by the Min- “customer experience above STI features with the standard July 20 istry for Primary Industries all else,” the company says. Legacy 3.6RS features. following the stink bug issue Ebbett staff will utilise digi- They can also read the STI Alpha airbag recall earlier this year. tal technology to create 360o story, watch the Legacy 3.6RS deadlines “too tight” interactive views of the interior with STI Performance in action The used import industry is still Turners and Tower and exterior of every car they and take it for a test drive. working with its new vehicle have in stock. counterparts to sort out the al- join forces EMD buys Mevo pha Takata airbag compulsory Turners Cars is set to manage shares recall issue. the logistics and sale of dam- aged vehicles written off by July 25 Car-share service Mevo has But the timeframes set by Tower Insurance. secured a further $300,000 consumer affairs minister Kris The agreement is the latest Criticism of imported investment from Z Energy Faafoi are making it tough, in a number of new arrange- (ZEL), as well as new funding Imported Motor Vehicle vehicle report delay Continued on page 50 We deliver people that ARE Talk to us today – NOT LOOKING FOR JOBS... and get the best deal When you are looking to recruit new senior staff you want the very best person available. on staff recruitment The very best are probably not looking to change jobs and that’s where AutoTalk comes in. FRAN DA SILVA We reach pretty much near all the people in senior management in [email protected] the auto sales industry – the people that you need to recruit. That’s 021 933 279 why when Seek or Trade Me won’t cut it, more people advertise their senior recruitment with AutoTalk.

AUTOTALK AUGUST 2018 | www.autotalk.co.nz | 49 DIARYTALK

Continued from page 45 Described by some media automotive company. pushing ahead regardless. “no surprise”: Vinsen as a “justice campaigner”, A High Court ruling which VIA chief executive David Nottingham was known in the holds the Government re- Vinsen isn’t surprised Auckland automotive industry for his July 27 sponsible for letting kiwifruit Council has been ordered to investigations into allegations vine disease PSA into the apologise over delays releasing of odometer tampering. FCA saviour passes country, and a request by a report about the future of the The trial matters were at 66 the Japanese government to unrelated to the automotive delay the process are among imported vehicle trade. Sergio Marchionne, the former industry, but details have been the stumbling blocks. Chief ombudsman Pe- chief executive who rescued suppressed where they might However, Imported Motor ter Boshier says Auckland Fiat Chrysler from the Global lead to identifying the com- Vehicle Industry Association Council’s five month delay Financial Crisis, died this week. plainants and others involved. (VIA) chief executive David releasing the report to Radio Marchionne was just 66 Vinsen says that doesn’t help New Zealand under the Local when he passed away on Haval ranking high motor vehicle importers, who Government Official Infor- Thursday having relinquished are expecting a new IHS to be mation and Meetings Act in distinguished his position after shoulder introduced on September 1 – (LGOIMA) was unacceptable. surgery resulted in serious company the same time as the start of Chinese carmaker Haval has complications. the next stink bug season. placed itself among titans of Marchionne was reportedly July 26 the automotive industry. receiving “recurring treatment In the Brand Finance Auto for more than a year” by “Justice campaigner” 100 report, listing the most University Hospital Zurich, in All the HOT Nottingham valuable global automakers, Switzerland. sentenced Haval is celebrating its 16th NEWS every day ranking above Ferrari, Kia, Industry moving Dermot Gregory Notting- Mazda, Mitsubishi and Tesla. ham has been convicted and forward despite IHS as it happens Haval’s brand value has sentenced on five charges of Several factors could delay the reached a ranking of 249 criminal harassment and two introduction of a new Import among the Global 500, and autotalk.co.nz/ charges of breach of suppres- Health Standard for used is the highest ranked Chinese subscribe sion orders. vehicles, but the industry is

AussieTalk Diary au asking 11 major carmakers change AutoTalk Australia’s editor whether they would share The Victorian Automobile Scott Murray looks at the month confidential customer feed- Chamber of Commerce is gone by on autotalk.com.au back data from the Automo- applying pressure to a pre- tive Research Committee, election state government Suzuki Australia says it too about the biggest issues fac- Incorrect emissions data from would join the minority. ing the automotive industry. July 2 car exhaust tests conducted With thousands of hard- at Nissan’s Japanese factories to-fill automotive trade New car-buying have been discovered, the July 23 vacancies strangling small intentions drop company says. businesses due to a grow- Emissions and fuel econ- The number of Australians US dealers could ing skills shortage, the VACC omy tests “deviated from the who intend on buying a new be squashed under has launched its election prescribed testing environ- campaign calling on govern- car has dropped. Trump tariff From March to April this ment”, the BBC reports. ment – or opposition – to New car dealers in the United year, 66,000 Aussies dropped Nissan didn’t reveal how listen and respond to “one of many cars were affected but States are expecting sales to the biggest trade employers off the new car-buying take a hit if president Donald promised to initiate a com- in Victoria”. intention radar according to Trump’s imported vehicle prehensive investigation. VACC chief executive Roy Morgan’s Automotive tariff succeeds. officer Geoff Gwilym has Currency Report research. The Wall Street Jour- told stakeholders, media and The report reveals 2.268 nal reports dealers are ready- July 19 government, including roads million people were intending ing themselves for a 25% tax minister Luke Donnellan and on buying a new car before on foreign-built vehicle sales, Suzuki joins VicRoads representatives, 2022, a slump from the 2.334 which would cover nearly that the automotive industry, million measured in March. Hyundai, VW half of all 2017 US sales. especially franchised dealers in customer face dire consequences if left July 11 transparency vote unchecked. Suzuki Australia says it would July 25 Nissan finds be open to making confiden- tial customer research data VACC pushing All the HOT NEWS every incorrect emissions publicly available. governments to day as it happens data at Japanese Following an enquiry spark industry autotalk.com.au/subscribe factories published by news.com.

50 | AUTOTALK AUGUST 2018 | www.autotalk.co.nz DIARYTALK

EVTalk Diary - Genter indicated. EVtalk New Zealand editor Geoff Increasing use of micro elec- Dobson looks at the month gone tric vehicles such as e-scoot- by on www.evtalk.co.nz ers has prompted a review July 30 of rules around their use on event is expected to attract pathways. Thousands of July 13 thousands of people to the “The Ministry of Transport e-bikes and drones ASB Showgrounds in Auck- is reviewing footpath rules to not covered by National EV land from August 9-11. consider what types of vehicles should be allowed to use the insurance association launched Kiwi electric bike and drone footpath and in what ways,” The newly launched Elec- owners are being warned to July 18 associate minister of transport tric Vehicle Association of check their insurance poli- Julie Anne Genter says. Aotearoa (EVAA) is already Real time charging cies as one expert cautions attracting strong interest. information database the industry hasn’t kept pace Created by EV owners for July 21 with new technologies. EV owners, the 100% inde- launched Simon Moss, partner pendent association had 50 EVRoam, a new system Suppliers defend services manager of NZbro- people sign up in the first 30 providing real-time charging kers, says analysis of home minutes of its official launch information to electric vehicle Leaf fix contents policies found The Motor Industry Associa- announcement on July 13. users, has been launched. significant complexity and tion has expressed concern EVRoam is a live database, variation in wording – leav- over the safety of a locally- collated by the NZ Transport ing many e-bike and drone adapted software patch for the July 17 Agency (NZTA) and shared to owners unexpectedly with- 30kW Leaf – but the suppliers dozens of websites and apps. out cover for loss, damage are defending their work. EVworld NZ set to or third-party liability. buzz The fix is to sort out issues Industry forums are a new ad- July 19 with the Battery Manage- Keep up with dition to the EVworld NZ con- ment System software which NZ Electric Vehicle ference and expo in Auckland. Electric scooters in may cause the health of the industry news The Conferenz organised footpath rules review battery to be incorrectly evtalk.co.nz/subscribe

TransportTalk Diary Dunedin from September 26 TransportTalk New Zealand editor July 17 to 27. Nigel Moffiet looks at the month Twyford gave his first gone by on www.transporttalk.co.nz Isuzu NZ puts new public address as transport trucks to the test minister at the 2017 confer- Isuzu New Zealand is set to ence. Group, has renewed its part- release new truck models af- July 5 nership with Z Energy. ter successful testing in local The newly signed long- conditions. July 23 Highway quality term contract includes This includes the CYZ460 questioned increased volumes and wider and CYZ530 6x4s with Hastings food The deteriorating state of distribution coverage. the brand’s unique MJX hub has transport some new motorways and 16-speed automated manual backing highways has the Road Trans- July 16 transmission (AMT) to com- Freight company Tomoana port Forum worried. plement the existing three Warehousing and Transport As a result, RTF chief ex- 18-speed Eaton Road Ranger KiwiRail boss joins is behind a new 16.5-hectare ecutive Ken Shirley is calling models. food hub development in the on the New Zealand Trans- Fletcher Hawke’s Bay. port Agency to sort out the KiwiRail boss Peter Reidy is Tomoana Food Hub, its problem. set to leave and take up the July 18 sister company, is set to role as chief executive for open next to Heinz Wattie’s’ Fletcher Building’s construc- Twyford to attend main production plant in July 9 tion division. RTF conference Hastings, and will be a major Reidy will start the new Transport minister Phil Twy- base for the food industry. Pacific Fuel Haul job in early November after ford will be returning to the and Z Energy renew four years at the state-owned Road Transport Forum’s an- Keep up with daily NZ enterprise. It will see him partnership nual conference this year. transport & equipment lead projects such as infra- The event is being held news Pacific Fuel Haul, a division structure and roading. of NZX-listed TIL Logistics at Forsyth Barr Stadium in transporttalk.co.nz/subscribe

AUTOTALK AUGUST 2018 | www.autotalk.co.nz | 51 We’ve got Heat Treatment covered.

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