North Qld Case Study.Indd

CASE STUDY: North Queensland Cowboys team up with Allara Learning to build careers & futures

CLIENT North Queensland Toyota Cowboys

Background: Since the club’s incepti on in 1995, the North Student Rikki-Lee Parter with Cowboys ex-player Matt Bowen Queensland Toyota Cowboys have navigated the highs and Challenge: As a part of the ‘Dream Believe, Achieve’ inti ati ve the North lows of professional sport Queensland Cowboys wanted to develop a hospitality training program to emerge as a strong in response to the lower than average rates of Indigenous Australians being contender within the Nati onal employed in the hospitality industry. Rugby League competi ti on and a cornerstone of the North Queensland economy. Local Key challenges: community programs and • Long-term and systemic unemployed parti cipants. initi ati ves are a key part • Parti cipants had litt le previous educati onal experience. of the club’s identi ty. • Parti cipants had litt le or no previous employment experience. “Quality training provides the • High rate of unemployment within the local area. best platf orm for individuals to launch their career in their • Lower than average rates of Indigenous Australians being employed industry of choice. Whether in the hospitality industry. returning to the work force, • Program to be delivered across all levels of age demographic. changing career pathways or just formalising industry skills with • Parti cipants carried preconceived ideas on cultural diﬀ erences accreditati on, the and barriers. combinati on of quality training and mentor support that then links to paid employment is a model that works” “Allara Learning is criti cal to the success of the Cowboys Greg Tonner Dream, Believe, Achieve Hospitality program. The training they CEO, North Queensland Toyota Cowboys deliver is outstanding and provides the parti cipants with a solid platf orm to launch a successful career. Industry feedback on our successful parti cipants reﬂ ects that the quality of the training provided meets and supports their industry need.” Fiona Pelling General Manager - Community, North Queensland Cowboys

Soluti on:With support from the Queensland Government’s Department of ABOUT ALLARA LEARNING Educati on and Training, Allara delivered a nati onally recognised Certi fi cate III qualifi cati on in Hospitality to local indigenous students from Townsville and Allara Learning is a leading the surrounding areas. nati onal vocati onal training company. The program also provided parti cipants with work experience and employment opportuniti es in the hospitality industry aft er their training. Allara Learning provides nati onally recognised The 6-week intensive training component of the program was delivered at qualifi cati ons to businesses 1300 SMILES stadium. The venue provided real working environments within and individuals across Australia. the stadium’s restaurants, bars and food preparati on areas. Professional trainers from Allara Learning delivered a mix of classroom-based Tailored training soluti ons and hands-on instructi on to the students, while individualised support was are delivered onsite, in classrooms and online. provided by a dedicated indigenous Cowboys mentor. Past and present players from the Cowboys’ also visited the classes Allara Learning works with many to encourage and inspire the trainees. of Australia’s most respected companies and organisati ons, As well as developing practi cal skills the course also helped students build including: Freedom Furniture, their confi dence and self-esteem. Meals on Wheels Queensland, Merivale, Solotel, CLG, Spotless, Compass Group, TNT, Sumo Salad and TFE Hotels. I now have a bett er understanding of the hospitality industry. “I feel I am more organised and have learnt to be more positi ve Founded in 2009, the company and set goals” is headquartered in Sydney with Rikki-Lee Parter offi ces in Melbourne, Brisbane, Student Townsville and Perth.

Allara Learning operates two Registered Training Organisati ons: Outcomes: Tacti cal Training Group Pty Ltd Nati onal Provider No. 91054 • High level of completi on. Over 80% of parti cipants who commenced the WG Learning Pty Ltd program completed. Nati onal Provider No. 91178 • High level of employment. Over 60% of parti cipants moved into paid employment in various hospitality roles within the ﬁ rst month of graduati ng. • Cowboys extremely impressed by Allara Learning’s ability to deliver on expectati ons. • Following the successful completi on of Allara Learning’s course the Cowboys committ ed to four programs a year ongoing. • Widespread media att enti on from NRL, indigenous community, government and industry publicati ons. • The program was awarded ‘Community Training Initi ati ve of the Year’ at the Regional Queensland Training Awards 2017.

Further informati on: For more informati on, call 1300 772 724 or visit allaralearning.com.au