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HP Data Protector 9.00 Product Announcements, Software Notes HP Data Protector Software Version: 9.00 Product Announcements, Software Notes, and References Document Release Date: June 2014 Software Release Date: June 2014 Product Announcements, Software Notes, and References Legal Notices Warranty The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. The information contained herein is subject to change without notice. Restricted Rights Legend Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license. Copyright Notice © Copyright 2014 Hewlett-Packard Development Company, L.P. Trademark Notices Adobe® is a trademark of Adobe Systems Incorporated. Microsoft® and Windows® are U.S. registered trademarks of Microsoft Corporation. UNIX® is a registered trademark of The Open Group. Documentation Updates The title page of this document contains the following identifying information: l Software Version number, which indicates the software version. l Document Release Date, which changes each time the document is updated. l Software Release Date, which indicates the release date of this version of the software. To check for recent updates or to verify that you are using the most recent edition of a document, go to: http://h20230.www2.hp.com/selfsolve/manuals This site requires that you register for an HP Passport and sign in. To register for an HP Passport ID, go to: http://h20229.www2.hp.com/passport-registration.html Or click the New users - please register link on the HP Passport login page. You will also receive updated or new editions if you subscribe to the appropriate product support service. Contact your HP sales representative for details. Support Visit the HP Software Support Online web site at: http://www.hp.com/go/hpsoftwaresupport This web site provides contact information and details about the products, services, and support that HP Software offers. HP Software online support provides customer self-solve capabilities. It provides a fast and efficient way to access interactive technical support tools needed to manage your business. As a valued support customer, you can benefit by using the support web site to: l Search for knowledge documents of interest l Submit and track support cases and enhancement requests l Download software patches l Manage support contracts l Look up HP support contacts l Review information about available services l Enter into discussions with other software customers l Research and register for software training Most of the support areas require that you register as an HP Passport user and sign in. Many also require a support contract. To register for an HP Passport ID, go to: http://h20229.www2.hp.com/passport-registration.html To find more information about access levels, go to: http://h20230.www2.hp.com/new_access_levels.jsp HP Software Solutions Now accesses the HPSW Solution and Integration Portal Web site. This site enables you to explore HP Product Solutions to meet your business needs, includes a full list of Integrations between HP Products, as well as a listing of ITIL Processes. The URL for this Web site is http://h20230.www2.hp.com/sc/solutions/index.jsp HP Data Protector (9.00) Page 2 of 120 Product Announcements, Software Notes, and References Contents Contents Contents 3 Chapter 1: Announcements 11 Upgrades 11 What is supported? 11 Licensing 12 Support for earlier agent versions 12 Updated information 13 Chapter 2: Product features and benefits 14 Non-staged recovery 14 Smart Cache device 14 Support for StoreOnce Federated Catalyst 14 New menu item under the help menu 15 Chapter 3: Limitations and recommendations 16 Limitations 16 Scalability limitations 16 Backup infrastructure scalability 16 Internal Database scalability 16 Concurrency limitations 17 Prerequisites for increasing the limit on concurrent backup sessions 18 Enhanced incremental backup 19 Size of file depots used for file library 19 Installation limitations 20 Upgrade limitations 20 Migration limitations 20 Platform limitations 20 UNIX and Linux limitations 20 HP-UX limitations 21 Solaris limitations 21 Linux limitations 22 HP Data Protector (9.00) Page 3 of 120 Product Announcements, Software Notes, and References Contents Mac OS X limitations 22 Windows limitations 22 Windows 32-bit limitations 23 Windows 64-bit limitations 24 Windows XP and Windows Server 2003 limitations 24 Windows Server 2012 limitations 24 Novell Open Enterprise Server (OES) limitations 25 HP OpenVMS limitations 25 Limitations on clusters 28 HP Serviceguard limitations 28 Limitations on licensing 28 General licensing limitations 28 License upgrading limitations 29 Internet Protocol version 6 (IPv6) networking limitations 29 Limitations on license reporting in a traditional licensing model 29 Limitations on encryption 30 Limitations on data encryption 30 Limitations on encrypted control communication 30 Limitations on Data Protector MoM environments 30 Device and media limitations 30 NDMP limitations 31 NetApp filer 32 Celerra 33 Limitations on enhanced incremental backups 33 Limitations on virtual full backups 33 Limitations on object verification 34 General functionality limitations 34 Application integration limitations 34 Limitations on application integrations 34 General limitations 34 Oracle limitations 34 HP Data Protector (9.00) Page 4 of 120 Product Announcements, Software Notes, and References Contents SAP R/3 limitations 35 Informix Server limitations 35 Microsoft SQL Server limitations 35 Microsoft Exchange Server limitations 35 Microsoft Volume Shadow Copy Service limitations 36 Common VSS limitations 36 Microsoft Exchange Server 2003 36 Microsoft Virtual Server 2005 36 Microsoft SQL Writer 36 Data Protector Virtual Environment integration limitations 36 VMware limitations 36 Lotus limitations 37 Limitations on disk array integrations 37 HP P4000 SAN Solutions limitations 37 HP P6000 EVA Disk Array Family limitations 37 HP P9000 XP Disk Array Family limitations 39 HP 3PAR StoreServ Storage limitations 40 EMC Symmetrix disk array limitations 40 Disaster recovery limitations 41 User interface limitations 41 Reporting limitations 41 Other limitations 42 Recommendations 45 Organizing Data Protector clients into cells 45 Support for NIS+ 45 Large file support 46 Enhanced incremental backup 46 Object consolidation 46 Microsoft Exchange Single Mailbox integration 46 Microsoft Volume Shadow Copy Service integration 47 Shadow copy storage area and disk space recommendations 47 HP Data Protector (9.00) Page 5 of 120 Product Announcements, Software Notes, and References Contents Regular maintenance of the VSS part of the registry 47 Network Data Management Protocol Server integration 47 Windows Server 2008 clients 47 Windows Server 2012 clients 48 UNIX system clients 49 Chapter 4: Recognized issues and workarounds 50 Known Data Protector issues and workarounds 50 Installation and upgrade related issues 50 User interface related issues 53 Disk Agent related issues 54 Media Agent related issues 57 Integration related issues 60 Common issues 60 Microsoft Exchange Server 60 Microsoft Exchange Single Mailbox 61 Microsoft SQL Server 61 Microsoft Volume Shadow Copy Service 62 SAP R/3 62 Oracle Server 63 VMware vSphere 64 Lotus Notes 66 Disk array integrations 67 Granular Recovery Extension issues 67 VMware vSphere 67 Microsoft SharePoint Server 68 Disaster recovery issues 68 Cluster related issues 69 Common issues 69 Issues in HP Serviceguard 70 Issues in Microsoft Cluster Server 71 Reporting related issues 71 HP Data Protector (9.00) Page 6 of 120 Product Announcements, Software Notes, and References Contents Other known issues 71 Known non-Data Protector issues and workarounds 78 Non-Data Protector issues related to installation or upgrade 78 Non-Data Protector issues related to user interface 79 Non-Data Protector issues related to Disk Agent 80 Non-Data Protector issues related to Media Agent 81 Non-Data Protector issues related to integrations 82 Microsoft Exchange Server 82 Microsoft SQL Server 83 Microsoft Volume Shadow Copy Service 83 Microsoft SharePoint Server 85 SAP MaxDB 86 SAP HANA Appliance 86 Oracle Server 87 VMware 88 Data Protector Virtual Environment integration 88 Sybase Server 89 Disk array integrations 89 Non-Data Protector issues related to Granular Recovery Extensions 92 VMware vSphere 92 Microsoft Exchange Server 93 Non-Data Protector issues related to disaster recovery 93 Non-Data Protector issues related to reporting 93 Other known non-Data Protector issues 95 Chapter 5: Installation requirements 98 Cell Manager requirements 98 On systems running HP-UX 98 On systems running Linux 99 On systems running Windows 100 Installation Server requirements 100 On systems running HP-UX 100 HP Data Protector (9.00) Page 7 of 120 Product Announcements, Software Notes, and References Contents On systems running Linux 101 On systems running Windows 101 Client system requirements 101 On systems running UNIX 101 HP-UX systems 102 Solaris systems 102 Linux systems 102 Mac OS X systems 103 On systems running Windows 103 Newer Windows operating systems and service packs 104 Java web reporting requirements
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