MODERNIZATION OF DIGITAL ENTERPRISES AI AT THE CORE

From Models to Outcomes

Hardik Tiwari, Prateek Das Humankind has always been fascinated by the ability of machines to learn

Movies, Books, Art

Thomas Bayes conceptualized Bayes Mathematicians and Scientists envisioned Theorem in 1763 the possibilities of predicting outcomes

Alan Turing Arthur Samuel The world started imagining what if machines are Coined the term Wrote the first smarter “Turing Test” in Machine Learning 1950 code in 1952 And now we live in a present in which humans and intelligent systems are bound together in a symbiotic autonomy

Smart Reply

Apr 1, 2009: An April Fool’s Day joke

Nov 5, 2015: Launched real product

Feb 1, 2016: >10% of mobile Inbox replies AI permeates our daily lives — from search engines to ride-share schedulers to ever needful digital personal assistants Received a reminder about Confluence from Google

Checked route on maps

Booked a cab on Uber

Received a location update for Taj

Taking notes on Evernote

Took a selfie for Instagram AI has reached a stage where intelligent systems have bettered the humans at times

Face Recognition Human AI/ Machine

97.5% 97.7%

Lip reading

41.3% 57.9%

Pneumonia Detection

75.3% 75.9% And now AI technologies have become pervasive in every industry

BFSI $25B Estimated revenue from AI products & Top Brands services in 2025 Fraud Detection Automated Cognitive RPA Uses automated analysis to help Trading identify clients best positioned for follow-on equity offerings. Chatbots Robo- Portfolio Advisors ~5M Management Potential jobs to be Loan/ Risk impacted in US by Insurance Management 2025 Credit underwriting Scoring Personalized Added AI enhancements to its Financial mobile banking app, which will give

Scale of disruption Products users personalized insights into ~10,000 their finances. Global AI start-ups by Sentiment 2025 Analysis

AI complexity And now AI technologies have become pervasive in every industry

Healthcare $25B Estimated revenue from AI products & Top Brands services in 2025 Robo-assisted Surgery & Virtual Diagnosis Therapy Medtronic uses IBM Watson for its Consultation Virtual Nursing remote drug delivery and Assistant monitoring solution for diabetic ~5M patients Potential jobs to be Drug Discovery impacted in US by 2025 Health Analytics has developed a portfolio of AI & Prediction solutions that help automate and standardize complex diagnostics to

Scale of disruption Hospital Manageme meet the needs of every patient. ~10,000 nt Global AI start-ups by Patient 2025 Monitoring

AI complexity And now AI technologies have become pervasive in every industry

Enterprise $25B Software Estimated revenue from AI products & Top Brands services in 2025 Security & Surveillance

Automated Einstein built over its CRM learns from Frontend all that data to deliver predictions and Development recommendations based on different ~5M unique business processes Predictive Potential jobs to be Maintenance impacted in US by Data Access 2025 Management Marketing Symantec’s Endpoint Protection 14, Automation a new security solution harnesses Scale of disruption to protect clients

~10,000 Productivit y Global AI start-ups by 2025

AI complexity And now AI technologies have become pervasive in every industry

Retail $25B Estimated revenue from AI products & Top Brands services in 2025

Product Placement

Walmart partners with Bossa Nova, Lead Generation Customer whose fully autonomous robots Product Marketing Analytics use machine vision to scan ~5M shelves and monitor inventory Potential jobs to be Payment & impacted in US by Inventory Planning Services 2025 & Management Personalization Theft Tracking

Logistics & Amazon prime customers can now Scale of disruption Delivery order through Alexa

~10,000 Content Global AI start-ups by Recommendation 2025

AI complexity And now AI technologies have become pervasive in every industry and are changing the way we drive, transact, buy, work and - Live

Automotive $25B Estimated revenue Top Brands from AI products & Autonomous services in 2025 Cars Assisted Auto-Insurance Driving

Predictive Tesla is an American EV company Traffic Predictive ~5M Vehicle which utilizes AI to offer its customer Management Maintenance self-driving features Potential jobs to be Maintenance Operations impacted in US by 2025

Gm uses its Cruise Automation

Scale of disruption platform to create self-driving ~10,000 autonomous vehicles Global AI start-ups by 2025

AI complexity Also Enabling large scale socio-economic impact

Major Challenges

More than 2B Women (> 25 Years) need breast cancer screening; less than 200M getting screened every year What is Niramai doing? While these success stories are encouraging, many ML initiatives across global enterprises are not scaling fast enough

Not understanding regulatory aspect

Oil and No data Gas collecting/sharing standards

Piloting cool use cases

Still working on workflow automation

Trying to forecast the impossible The DNA of AI Organization is different

New Game, Priorities Customer New Rules Newer Expectations

Enablers Product Development Ecosystem Hyper-Agile | Orchestration Hyper-Collaborative

Capabilities Talent Global | Reskilled |Multi Disciplinary

Vision Leadership Customers now have different expectations from the Customers experience from AI products and services

Immediate, Consistency Personalization No UI is the new UI responsive service Build. Release. Feedback. Iterate . Scale vs Build. Products Iterate. Release. Scale

Enterprises need to release models early, gather Products with limitations released early to feedback and iterate to improve the product gather feedback data

95%

Autopilot 80% Iterate

Launch

Tay.ai and Zo.ai Accuracy Accuracy of Model

Apple Maps

Time taken Sigmoid : Your buddy at the Products Confluence

- Built over Weekend DRAUP Hack

- Hopefully, at 80%

www.login.draup.com/sigmoid/ The machine learning product stack is different Products

No UI Messaging Speech Vision

AI Platform & Machine Learning Frameworks and Machine learning and Advanced Framework Algorithm Libraries analytics platforms

Tools Data collection & injection Data preparation & binding

Infrastructure as a Data storage High density computing Infrastructure service And it is more about Orchestration of Platforms Ecosystem

No UI Messaging Voice

AI Platform & Framework

Tools

Infrastructure And it is more about Orchestration of Platforms Ecosystem

Medtronic leverages open source infrastructure in multiple areas of its product stack

SugarIQ APP

No UI Messaging

Platform

Tools

Infrastructure ` Competition landscape has changed, competition is on platforms & Ecosystem creating ecosystems rather than companies or customers

Open source contribution from large technology companies GitHUB Stars Repository tensorflow/tensorflow 103k

30.7k fchollet/keras Deep Learnin Caffe g 24.5k bvlc/caffe IBM Computation H2O CNTK System 16.5k pytorch al Network Toolkit ML 14.6k microsoft/cntk Spark Baidu’s – Bitkit Warp CTC FAIR for torch 9.1k deeplearning4j Tenso Mahout MLLib Torch r Flow Intel 8.3k theano Open Trusted Cogniti Analytic on s 8.2k caffe2/caffe2 Project Platfor m 8.2k tflearn/tflearn

7.9k torch

6.6k deepmind/sonnet There is a war for AI Talent that only Tech Mafias Talent seem to be winning

AI Demand AI supply

~2.1M

~1M Global Job Openings Job Global ~1M Tech Mafias Own 35% of the AI Talent ~100 K ~44% of the AI talent in ~60K US 2018 2019 2020 2021 2022 2023 2024 2025 One of the major factors limiting scale is the Talent inability to acquire and retain the right ML Talent. This talent is concentrated in a few key locations and with few large tech companies

Netherlands 950 ~250K Atlanta Installed9 Big2K Data & AI talent in UK installed MachineG500 companies Learning talent in 4600 G500 companies Seattle Area Boston Germany 10,400 Spain Beijing Tokyo 2400 3700 1000 3100 1100 2200 24,000 3600 4300 1700 1800 32% Bay Area France Hyderabad Shanghai New York 1100 of the 92K employees are working Israel for 3100 Tech Giants 450 Bangalore 950 Singapore Sao Paulo 400K There is a demand for 400K Machine Learning developers by the enterprises and start-ups Our “Talent Simulation” predicts diversification of the Talent available AI Talent – Driven by democratization of AI education, infra investments, and maturing ecosystems

Denver Cambridge Klon Amsterdam Green Delhi Jilin Changchun Minneapolis Bay Stockholm Shenyang Detroit London Nanjing Pittsburgh Gdansk Munich Chandigarh Beijing Seoul 130+ Seattle Boston Chongqing Paris Cluj Kawasaki Talent Hotbeds San New York Lyon Bucharest Chengdu Francisco Tokyo Tel Aviv Bangalore Kolkata Philadelphia Dubai Jaipur Shanghai San Jose Atlanta Morocco Guangzhou Dallas Gainesville Cairo Surat Orlando Vizag Los angels Tampa Shenzhen Houston Lagos Ahmedabad Ho-chi-minh Guatemala Hong Kong ~20% San Diego Accra Singapore Bogota Nairobi Of AI Talent is employed across Phoenix Recife Jakarta Pune tier-2 locations in 2018 Lima, peru Coimbatore Hyderabad Campinas Mumbai Brisbane Sau Paulo Chennai Adelaide Durban Sydney Santiago Colombo Perth Buenos Aires Melbourne 37 Countries will be home to 1M Machine learning developers by 2018 2020 2022 2024 2026 2028 2030 2030 And India with its ecosystem and aspirations

~45K

~5K Available AI AI talent Available

2018 2023(E) The Leadership traits in AI first organizations are Leadership drastically different

Other enterprises AI-driven enterprises

Imaginative 6.50% 12.70% Imaginative

Persuasive 12.47% 11.50% Persuasive

Rational 25.88% 6.87% Rational

Methodical 9.99% 21.91% Challenge driven

Visionary 18.25% 21.36% Visionary Leaders for an AI Future Present

Experiment and Iterate

Collaborate and Nurture Ecosystems

Make Data-Driven Bets What we have been busy doing : Bringing AI to Enterprise Decision Making

An Enterprise Decision Science Platform Empowering Leaders with Intelligence and Transactable insights about

- Customers

- Talent

- Ecosystem

- Peers What are the major investment themes at Ford? Understand Customers’ / Peers’ Priorities What are the technology buying centers in General Evaluate Customers’ Motors? buying Hotspots We, at Zinnov, have started doing our part…

Nemili (Tamil Nadu, India)

We have started taking Zinnov has set up a data action… tagging center in the Tier-3 city of Nemili

It has a population of 20K and is located about 80 miles from Chennai

Chennai Nemili

Source: Zinnov’s DRAUP data tagging center