IT Support by Organizational Area Last updated: April 4, 2019 Organizational Unit IT Support Area IT Contact IT Contact Phone Chancellor Office Enterprise Desktop Support EDS (413) 545-4048 Chancellor Enterprise Desktop Support EDS (413) 545-4048 Chief of Staff Enterprise Desktop Support EDS (413) 545-4048 Deputy Chancellor and Chief Planning Officer Enterprise Desktop Support EDS (413) 545-4048 Institutional Research Enterprise Desktop Support EDS (413) 545-4048 Associate Chancellor Enterprise Desktop Support EDS (413) 545-4048 Associate Chancellor for Compliance Enterprise Desktop Support EDS (413) 545-4048 Disability Services Enterprise Desktop Support EDS (413) 545-4048 Equal Opportunity and Diversity Enterprise Desktop Support EDS (413) 545-4048 Office of the General Counsel Enterprise Desktop Support EDS (413) 545-4048 Associate Chancellor for Equity and Inclusion Enterprise Desktop Support EDS (413) 545-4048 University Ombuds Office Enterprise Desktop Support EDS (413) 545-4048
Vice Chancellor for Administration and Finance Administration and Finance IT [email protected] (413) 545-1956 Administration and Finance Administration and Finance IT [email protected] (413) 545-1956 Massachusetts Higher Education Consortium (MHEC) Enterprise Desktop Support EDS (413) 545-4048 MTA Labor Union (MTA) Enterprise Desktop Support EDS (413) 545-4048 Mullins Center (Global Spectrum) Enterprise Desktop Support EDS (413) 545-4048
Vice Chancellor for Development and Alumni Relations Enterprise Desktop Support EDS (413) 545-4048 Development and Alumni Relations Enterprise Desktop Support EDS (413) 545-4048 Office of Development Enterprise Desktop Support EDS (413) 545-4048 Alumni Relations Enterprise Desktop Support EDS (413) 545-4049
Vice Chancellor for University Relations Enterprise Desktop Support EDS (413) 545-4048 University Relations Enterprise Desktop Support EDS (413) 545-4048 News and Media Relations Enterprise Desktop Support EDS (413) 545-4048 University Relations Enterprise Desktop Support EDS (413) 545-4048 WFCR Enterprise Desktop Support EDS (413) 545-4048 Organizational Unit IT Support Area IT Contact IT Contact Phone Vice Chancellor of Research and Engagement Enterprise Desktop Support EDS (413) 545-4048 Research and Engagement Enterprise Desktop Support EDS (413) 545-4048 Animal Care Enterprise Desktop Support EDS (413) 545-4048 Office of Post-Award Management (OPAM) Enterprise Desktop Support EDS (413) 545-4048 Office of Pre-Award Services (OPAS) Enterprise Desktop Support EDS (413) 545-4048 Office of Research Project Management & Training (ORPMT) Enterprise Desktop Support EDS (413) 545-4048 Research Compliance Enterprise Desktop Support EDS (413) 545-4048 Office of Research Development Enterprise Desktop Support EDS (413) 545-4048 Research Facilities Enterprise Desktop Support EDS (413) 545-4048 Research IT Systems Enterprise Desktop Support EDS (413) 545-4048 Tech Transfer Office (TTO) Enterprise Desktop Support EDS (413) 545-4048 UMass Innovation Institute Enterprise Desktop Support EDS (413) 545-4048 University Press Enterprise Desktop Support EDS (413) 545-4048 Institute for Applied Life Sciences (IALS) Enterprise Desktop Support EDS (413) 545-4048
Vice Chancellor of Student Affairs and Campus Life Student Affairs IT SATS Helpdesk - Tom Selig (413) 577-7287 Student Affairs and Campus Life Student Affairs IT SATS Helpdesk - Tom Selig (413) 577-7287
Vice Chancellor of Information Technology, Chief Informaiton Officer Enterprise Desktop Support EDS (413) 545-4048 Information Technology Enterprise Desktop Support EDS (413) 545-4048 Administration Office Enterprise Desktop Support EDS (413) 545-4048 Business/HR Enterprise Desktop Support EDS (413) 545-4048 Classroom Technology Services Computer Classrooms IT CCIT (413) 545-1611 Computer Classrooms Computer Classrooms IT CCIT (413) 545-4048 Enterprise Desktop Support Enterprise Desktop Support EDS (413) 545-4048 Enterprise Systems Enterprise Desktop Support EDS (413) 545-4048 Enterprise Systems & Development Enterprise Desktop Support EDS (413) 545-4048 Executive Support Enterprise Desktop Support EDS (413) 545-4048 Information Security Enterprise Desktop Support EDS (413) 545-4048 Information Technology Enterprise Desktop Support EDS (413) 545-4048 Instructional Innovation Enterprise Desktop Support EDS (413) 545-4048 Network Communications Enterprise Desktop Support EDS (413) 545-4048 Telephone Services Enterprise Desktop Support EDS (413) 545-4048 Organizational Unit IT Support Area IT Contact IT Contact Phone User Services User Services IT User Services IT (413) 545-9400
Director of Athletics Enterprise Desktop Support EDS (413) 545-4048 Athletics Enterprise Desktop Support EDS (413) 545-4048 Academic Services Enterprise Desktop Support EDS (413) 545-4048 Athletic Department Enterprise Desktop Support EDS (413) 545-4048 Baseball Enterprise Desktop Support EDS (413) 545-4048 Basketball, Men's Enterprise Desktop Support EDS (413) 545-4048 Basketball, Women's Enterprise Desktop Support EDS (413) 545-4048 Business Office Enterprise Desktop Support EDS (413) 545-4048 Champion Center Enterprise Desktop Support EDS (413) 545-4048 Cheerleading Enterprise Desktop Support EDS (413) 545-4048 Compliance Enterprise Desktop Support EDS (413) 545-4048 Crew Enterprise Desktop Support EDS (413) 545-4048 Cross Country, Men's Enterprise Desktop Support EDS (413) 545-4048 Cross Country, Women's Enterprise Desktop Support EDS (413) 545-4048 Development Enterprise Desktop Support EDS (413) 545-4048 External Affairs Enterprise Desktop Support EDS (413) 545-4048 Facilities Enterprise Desktop Support EDS (413) 545-4048 Field Hockey Enterprise Desktop Support EDS (413) 545-4048 Football Enterprise Desktop Support EDS (413) 545-4048 Hockey Enterprise Desktop Support EDS (413) 545-4048 Lacrosse, Men's Enterprise Desktop Support EDS (413) 545-4048 Lacrosse, Women's Enterprise Desktop Support EDS (413) 545-4048 Marketing Enterprise Desktop Support EDS (413) 545-4048 Media Enterprise Desktop Support EDS (413) 545-4048 Media Relations Enterprise Desktop Support EDS (413) 545-4048 Rowing Enterprise Desktop Support EDS (413) 545-4048 Soccer, Men's Enterprise Desktop Support EDS (413) 545-4048 Soccer, Women's Enterprise Desktop Support EDS (413) 545-4048 Softball Enterprise Desktop Support EDS (413) 545-4048 Sports Medicine Enterprise Desktop Support EDS (413) 545-4048 Strength and Conditioning Enterprise Desktop Support EDS (413) 545-4048 Swimming & Diving, Men's Enterprise Desktop Support EDS (413) 545-4048 Organizational Unit IT Support Area IT Contact IT Contact Phone Swimming & Diving, Women's Enterprise Desktop Support EDS (413) 545-4048 Tennis Enterprise Desktop Support EDS (413) 545-4048 Ticket Office Enterprise Desktop Support EDS (413) 545-4048 Track & Field, Men's Enterprise Desktop Support EDS (413) 545-4048 Track & Field, Women's Enterprise Desktop Support EDS (413) 545-4048 Trainers Enterprise Desktop Support EDS (413) 545-4048
Provost & Senior Vice Chancellor for Academic Affaris Enterprise Desktop Support EDS (413) 545-4048 Provost Enterprise Desktop Support EDS (413) 545-4048 Chief of Staff Enterprise Desktop Support EDS (413) 545-4048
Academic Affairs Enterprise Desktop Support EDS (413) 545-4048 Academic Affairs Veterinary Technology at Mount Ida Veterinary Technology at Mount Ida IT Mount Ida IT MT Ida IT Academic Personnel Enterprise Desktop Support EDS (413) 545-4048 Academic Personnel Enterprise Desktop Support EDS (413) 545-4048 Academic Planning and Assessment Enterprise Desktop Support EDS (413) 545-4048 Commonwealth Honors College Commonwealth Honors IT Nick Wojcik (413) 577-3910 Bachelor's Degree with Individual Concentration (BDIC) Commonwealth Honors IT Nick Wojcik (413) 577-3910 Dean of Libraries Library IT Allan Krantz (413) 577-0345 Enrollment Management Academic Affairs IT Dan Bilodeau (413) 545-3267 Financial Aid Services Academic Affairs IT Dan Bilodeau (413) 545-3267 Finance and Administration Enterprise Desktop Support EDS (413) 545-4048 Faculty Senate Enterprise Desktop Support EDS (413) 545-4048 Fine Arts Center Fine Arts Center IT Christine Texiera (413) 545-3828 Graduate School Enterprise Desktop Support EDS (413) 545-4048 Graduate School Enterprise Desktop Support EDS (413) 545-4048 STEM Diversity Institute Enterprise Desktop Support EDS (413) 545-4048 Institute for Teaching Excellence & Faculty Development (TEFD) Enterprise Desktop Support EDS (413) 545-4048 Office of Faculty Development Enterprise Desktop Support EDS (413) 545-4049 International Programs (IPO) Enterprise Desktop Support EDS (413) 545-4048 Online Education Online Education IT Online Education IT Online Ed IT Undergraduate Education Enterprise Desktop Support EDS (413) 545-4048 Organizational Unit IT Support Area IT Contact IT Contact Phone Aerospace Studies (AIR FORCE ROTC) Enterprise Desktop Support EDS (413) 545-4048 Civic Engagement & Service Learning (CESL) Enterprise Desktop Support EDS (413) 545-4048 Learning Resource Center Enterprise Desktop Support EDS (413) 545-4048 Military Leadership (Army ROTC) Enterprise Desktop Support EDS (413) 545-4048 Student Success Enterprise Desktop Support EDS (413) 545-4048 Summer Programs Summer Programs IT Summer Programs IT Summer Prog IT University Registrar Enterprise Desktop Support EDS (413) 545-4048 University Without Walls Enterprise Desktop Support EDS (413) 545-4048 College of Humanities and Fine Arts Enterprise Desktop Support EDS (413) 545-4048 Advising Resource Center Enterprise Desktop Support EDS (413) 545-4048 Afro-American Studies Enterprise Desktop Support EDS (413) 545-4048 Architecture Enterprise Desktop Support EDS (413) 545-4048 Art Enterprise Desktop Support EDS (413) 545-4048 Arts Extension Service Enterprise Desktop Support EDS (413) 545-4048 Classics Enterprise Desktop Support EDS (413) 545-4048 College of Humanities and Fine Arts Enterprise Desktop Support EDS (413) 545-4048 DEFA Film Library Enterprise Desktop Support EDS (413) 545-4048 English Enterprise Desktop Support EDS (413) 545-4048 Film Studies Enterprise Desktop Support EDS (413) 545-4048 History Enterprise Desktop Support EDS (413) 545-4048 History of Art and Architecture Enterprise Desktop Support EDS (413) 545-4048 Institute for Holocaust, Genocide, and Memory Studies Enterprise Desktop Support EDS (413) 545-4048 Judaic and Near Eastern Studies Enterprise Desktop Support EDS (413) 545-4048 Juniper Enterprise Desktop Support EDS (413) 545-4048 Languages, Literatures and Cultures Enterprise Desktop Support EDS (413) 545-4048 Linguistics Enterprise Desktop Support EDS (413) 545-4048 Minuteman Marching Band Enterprise Desktop Support EDS (413) 545-4048 Music and Dance Enterprise Desktop Support EDS (413) 545-4048 Office of the Dean Enterprise Desktop Support EDS (413) 545-4048 Philosophy Enterprise Desktop Support EDS (413) 545-4048 Renaissance Studies Enterprise Desktop Support EDS (413) 545-4048 Slavic, East European and Eurasian Studies Enterprise Desktop Support EDS (413) 545-4048 Theater Enterprise Desktop Support EDS (413) 545-4048 Translation Center Enterprise Desktop Support EDS (413) 545-4048 Western Mass Writing Project Enterprise Desktop Support EDS (413) 545-4048 Organizational Unit IT Support Area IT Contact IT Contact Phone Women, Gender, Sexuality Studies Enterprise Desktop Support EDS (413) 545-4048 Writing Program Enterprise Desktop Support EDS (413) 545-4048 College of Information and Computer Sciences Computer Sciences IT CICS IT (413) 545-2744 College of Information and Computer Sciences Computer Sciences IT CICS IT (413) 545-2744 College of Natural Sciences Astronomy PC & MACs Enterprise Desktop Support EDS/Dept. supports Linux (413) 545-4048 Biochemistry and Molecular Biology Biochemistry and Molecular Biology IT John Maher (413) 577-3120 Biology Biology IT George Drake (413) 545-2625 Building and Construction Technology (BCT) Enterprise Desktop Support EDS (413) 545-4048 Chemistry Chemistry IT Gary Rehorka (413) 577-3150 Dean's Area & CAFE Dean's Area & CAFÉ IT Jason Jordanides (413) 577-1811 Environmental Conservation Enterprise Desktop Support EDS (413) 545-4048 Food Science Enterprise Desktop Support EDS (413) 545-4048 Geosciences Geosciences IT George Drake (413) 545-2625 Interdepartmental Graduate Programs in Life Sciences (IDGP) Enterprise Desktop Support EDS (413) 545-4048 Mathematics and Statistics Math and Statistics IT Alan Boulanger (413) 545-9624 Microbiology Enterprise Desktop Support EDS (413) 545-4048 Molecular and Cellular Biology Enterprise Desktop Support EDS (413) 545-4048 Neuroscience and Behavior Enterprise Desktop Support EDS (413) 545-4048 Organismic and Evolutionary Biology Enterprise Desktop Support EDS (413) 545-4048 Physics TBD TBD TBD Plant Biology Enterprise Desktop Support EDS (413) 545-4048 Polymer Science and Engineering Polymer Science and Engineering IT Andre Mel’cuk (413) 577-1329 Psychological and Brain Sciences (includes Psychology) Psychological and Brain Sciences IT Chris Hrasna/Joe Bergman (413) 545-3624 Psychological Services Center Enterprise Desktop Support EDS (413) 545-4048 Stockbridge School of Agriculture Enterprise Desktop Support EDS (413) 545-4048 UMass Extension College of Natural Sciences IT CNS IT - Jason Jordanides (413) 577-1811 Veterinary and Animal Sciences Enterprise Desktop Support EDS (413) 545-4048 College of Social and Behavioral Sciences Anthropology Enterprise Desktop Support EDS (413) 545-4048 Center for Latin American, Caribbean and Latino Studies (CLACLS) Enterprise Desktop Support EDS (413) 545-4048 College of Social and Behavioral Sciences Enterprise Desktop Support EDS (413) 545-4048 Communication Communication IT Bruce O’Leary (413) 545-9276 Economics Economics IT Adam Goodman (413) 545-4883 Institute for Social Science Research (ISSR) Enterprise Desktop Support EDS (413) 545-4048 Organizational Unit IT Support Area IT Contact IT Contact Phone Journalism Communication IT Bruce O’Leary (413) 545-9276 Landscape Architecture and Regional Planning (LARP) Enterprise Desktop Support EDS (413) 545-4048 Legal Studies Enterprise Desktop Support EDS (413) 545-4048 Office of the Dean Enterprise Desktop Support EDS (413) 545-4048 Political Economy Research Institute (PERI) Enterprise Desktop Support EDS (413) 545-4048 Political Science Enterprise Desktop Support EDS (413) 545-4048 Public Policy, School of Enterprise Desktop Support EDS (413) 545-4048 Resource Economics Resource Economics IT Eileen Keegan (413) 545-5730 Social Thought and Political Economy (STPEC) Enterprise Desktop Support EDS (413) 545-4048 Sociology Enterprise Desktop Support EDS (413) 545-4048 College of Education College of Education IT Jim Smith (413) 545-8522 Educational Policy, Research and Administration College of Education IT Jim Smith (413) 545-8522 Student Development College of Education IT Jim Smith (413) 545-8522 Teacher Education and Curriculum Studies College of Education IT Jim Smith (413) 545-8522 College of Engineering Engineering IT Scott Reed (413) 545-1580 Biomedical Engineering Engineering IT Scott Reed (413) 545-1580 Chemical Engineering Engineering IT Scott Reed (413) 545-1580 Civil and Environmental Engineering Engineering IT Scott Reed (413) 545-1580 Electrical and Computer Engineering Engineering IT Scott Reed (413) 545-1580 Mechanical and Industrial Engineering Engineering IT Scott Reed (413) 545-1580 Isenberg School of Management ISOM IT [email protected] (413) 545-5586 Accounting ISOM IT [email protected] (413) 545-5586 Finance ISOM IT [email protected] (413) 545-5586 Hospitality and Tourism Management ISOM IT [email protected] (413) 545-5586 Management ISOM IT [email protected] (413) 545-5586 Marketing ISOM IT [email protected] (413) 545-5586 Operations and Information Management ISOM IT [email protected] (413) 545-5586 Sport Management ISOM IT [email protected] (413) 545-5586 College of Nursing Enterprise Desktop Support EDS (413) 545-4048 College of Nursing (Amherst) Enterprise Desktop Support EDS (413) 545-4048 College of Nursing (Springfield) Enterprise Desktop Support EDS (413) 545-4048
School of Public Health and Health Sciences SPHHS IT [email protected] (413) 545-2949 SPHHS Billing SPHHS IT Diane Supczak-Mulvaney (413) 545-2949 Organizational Unit IT Support Area IT Contact IT Contact Phone Biostatistics and Epidemiology SPHHS IT [email protected] (413) 545-2950 Communication Disorders SPHHS IT [email protected] (413) 545-2949 Environmental Health Sciences SPHHS IT [email protected] (413) 545-2949 Health Promotion and Policy SPHHS IT [email protected] (413) 545-2949 Kinesiology SPHHS IT [email protected] (413) 545-2949 Nutrition SPHHS IT [email protected] (413) 545-2949
External Departments with EDS Support Enterprise Desktop Support EDS (413) 545-4048 Massachusetts Review Enterprise Desktop Support EDS (413) 545-4048 UMass Center at Springfield (UMCS) UMass Center IT UMCS IT (413) 788-6277 UMass Professional Staff Union Enterprise Desktop Support EDS (413) 545-4048