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738163 R ev B Configuring Logos on the DNCS User Guide Please Read Important Please read this entire guide. If this guide provides installation or operation instructions, give particular attention to all safety statements included in this guide. Notices Trademark Acknowledgments Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. A listing of Cisco's trademarks can be found at www.cisco.com/go/trademarks. Third party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1009R) Publication Disclaimer Cisco Systems, Inc. assumes no responsibility for errors or omissions that may appear in this publication. We reserve the right to change this publication at any time without notice. This document is not to be construed as conferring by implication, estoppel, or otherwise any license or right under any copyright or patent, whether or not the use of any information in this document employs an invention claimed in any existing or later issued patent. Copyright © 2008, 2010, 2012 Cisco and/or its affiliates. All rights reserved. Printed in the United States of America. Information in this publication is subject to change without notice. No part of this publication may be reproduced or transmitted in any form, by photocopy, microfilm, xerography, or any other means, or incorporated into any information retrieval system, electronic or mechanical, for any purpose, without the express permission of Cisco Systems, Inc. Contents About This Guide v Logo Overview 1 Logo Types ................................................................................................................................ 2 Logo Requirements .................................................................................................................. 7 Post Logos 9 Posting Custom Logos on the DNCS .................................................................................. 10 Checking for Existing Custom Logos on the DNCS ......................................................... 12 Posting New Custom Files ................................................................................................... 13 Replacing Custom Logo Files ............................................................................................... 15 Posting Logos with Enhanced SARA 17 Introduction to Enhanced SARA ......................................................................................... 18 How Enhanced SARA Releases Choose Service Logos .................................................... 20 Creating and Configuring Logos ......................................................................................... 21 Customer Information 23 Appendix A Default Logo List 25 Logos and IDs ......................................................................................................................... 26 Appendix B Troubleshooting 35 Troubleshooting Tips ............................................................................................................ 36 738163 Rev C iii About This Guide About This Guide Introduction Logos are used to quickly identify the provider of your various services. This is especially useful to subscribers as they can locate specific channels by recognizing a logo in the interactive program guide (IPG) or while changing channels. The following two types of logos exist: MSO logo—used to identify the service provider or to brand certain features on the set-top. Service logos—used to identify a service. For example, the HBO logo identifies the HBO service offering. Service and MSO logos are used with Digital Home Communication Terminal (DHCT) client releases up to SARA 1.60, DVR 1.5.x, EXP 2.0.x, and HD 1.6. Enhanced SARA refers to DVR 1.9.0 and EXP 2.3.0 (SARA 1.93 or SARA 1.63) or later. The procedures discussed in this user guide describe the processes required to store MSO and service logos on the Digital Network Control System (DNCS). Purpose The purpose of this document is to provide procedures for loading logos onto the DNCS. This document also contains logo specifications, and procedures for obtaining logos and posting them to the DNCS. Audience This document is written for operators of digital cable television systems that use the SARA. System operators, field service engineers, and Cisco® Services engineers may also find the information in this document helpful. Important: Sites that are not using SARA should work with their navigator provider to determine how to manage logos on their system. 738163 Rev C v About This Guide Document Version This is the second formal release of this document. In addition to minor text and graphic changes, the following table provides the technical changes to this document. Description See Topics Provides information for configuring high- Logo Requirements (on page 7) definition logos using Enhanced SARA Posting Custom Logos on the DNCS (on page 10) Posting Logos with Enhanced SARA (on page 17) Logos and IDs (on page 26) vi 738163 Rev C 1 Chapter 1 Logo Overview Introduction You can use MSO logos to identify your company or to brand certain features on the set-top. You can also use service logos, such as the HBO logo, to enhance a service's identity. This chapter introduces MSO and service logos while also describing how they are positioned within screens and banners. In This Chapter Logo Types ............................................................................................... 2 Logo Requirements ................................................................................. 7 738163 Rev C 1 Chapter 1 Logo Overview Logo Types MSO Logos An MSO logo is the logo that identifies the service provider. The MSO logo can appear in a screen as defined in the following table. Note: The spin-down logo only appears on set-tops having Digital Video Recorder (DVR) capabilities. MSO Logo Type Definition IPG Logo Appears at either the top left or top right corner of the Interactive Program Guide (IPG). This logo can also be used as a screen saver for services that use the bfs://resapp/music URL Hi-Res IPG Logo High resolution version of the IPG logo Not IPG Logo Appears on other screens, such as the recorded list for the DVR service and the HDTV setup wizard Hi-Res Not IPG High resolution version of the Not IPG Logo Logo Spin-Down Logo Appears when the DVR enters a power save mode. When the DVR is in power save mode, the hard drive "spins down" and the DVR displays this logo as a screen saver MSO Logo Examples In the following examples, the IPG, Not IPG, and spin-down logos all use the same logo; however, this is not a requirement. You can use a different logo for all three MSO logo types. 2 738163 Rev C Logo Types 738163 Rev C 3 Chapter 1 Logo Overview Service Logos Service logos, such as the HBO logo, are used to enhance a content provider's identity. The DBDS environment supports the following two types of logos: Predefined logos in the range 1 through 255 built into the set-top. MSO defined service logos are in the range 256 through 32767. 4 738163 Rev C Logo Types Service logos can appear in any of the locations described in the following table. Banner/Screen Service Logo Location IPG Logo Appears at either the top left or top right corner (opposite the MSO logo) on the IPG Channel Banner Appears in the channel banner of the TV screen when a subscriber tunes to a service or presses the Info button on the set-top or remote control Music Service Appears on the screen saver for music services having the Screen Saver bfs://resapp/music URL defined in the SAM Services GUI Service Logo Examples 738163 Rev C 5 Chapter 1 Logo Overview 6 738163 Rev C Logo Requirements Logo Requirements The following table provides requirements for creating and saving MSO and service logos that will be stored on BFS. The following information about MSO and service logos within each scheme is also included in this section. Notes: For details about obtaining and posting logos, go to Post Logos (on page 9). Default service logos are stored on set-tops; go to the Default Logo List (on page 25) to view a table that identifies the default logos. Specification MSO Logos Local Default Service Logos Service Logos Size Requirements 54 x 37 (low- 25 x 25 (low- 25 x 25 (low- (maximum, in resolution) resolution) resolution) pixels) 100 x 40 (high- 100 x 40 (high- 100 x 40 (high- resolution) resolution) resolution) Destination File msologo.rle servicelogo.res stored in DHCT Name msologohi.rle msologoipg.rle msologoipghi.rle msologonotipg.rle msologonotipghi.rle ssmsologo.rle Stored on BFS bfs://osm bfs://osm/ib N/A (directory path) Logo IDs N/A > 256 1 – 255 Note: Logo IDs must be assigned in sequential order. Provider third-party logo third-party logo Cisco provider or self- provider or generated* self-generated* * The LogoTool software allows third-party developers and system operators to create custom MSO and service logos. You or your logo vendor must make the logos according to our specifications. See the LogoTool User's Guide (part number 4000820) for details. 738163 Rev C 7 2 Chapter 2 Post Logos Default service logos are prepackaged onto set-tops as part of the set- top software. These logos are defined with a logo ID between 1 and 255. To see a list of the default logos, go to the Default Logo List (on page 25). All other logos (IPG, Not IPG, spin-down, and custom service logos) are either created
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