Mt Hotham Alpine Resort Management Board Annual Report 2006— 2007
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Mt Hotham Alpine Resort Management Board Annual Report 2006— 2007
Prepared By: Mount Hotham Alpine Resort Management PO Box 188, Bright Victoria 3741 Phone: (03) 5759 3550 Fax: (03) 5759 3693 www.mthotham.com.au
3 Letter to the Minister
The Honorable Gavin Jennings Minister for Environment and Climate Change PO Box 500 East Melbourne Victoria 3002
Dear Minister,
2006/2007 Annual Report
The Mount Hotham Resort Management Board is pleased to present the annual report for 2006/2007, which includes statements of the Board’s performance and operations. It also includes the statement of accounts for the period 1st November 2006 to 31st October 2007 in accordance with Section 46-50 of the Financial Management Act 1994. The report is submitted to you for tabling in Parliament.
On behalf of the Board, management and staff, we would like to extend our appreciation for the support given to us by you and your staff and the staff of the Coasts, Alps and Recreation branch of the Department of Sustainability and Environment.
We look forward to working together in the future to realise our goals and aspirations.
Yours sincerely,
Geoff Provis Jim Atteridge CHAIRMAN CHIEF EXECUTIVE OFFICER
4 Contents
OVERVIEW Who are we 6 Mt Hotham—Our History 8 Key Performance Indicators/Financial Summary 9 Chairman’s Report 10 Chief Executive Officer’s Report 12 Mt Hotham Board 14
WORKFORCE AND ORGANISATIONAL DEVELOPMENT Organisational Structure 16 Mt Hotham Management Team 17 Resort Management Staff 18
CORPORATE SERVICES Corporate Governance 20
PUBLIC ACCESS, SAFETY AND EDUCATION Risk and Emergency Management 24 Skier Safety 25 Resort and Customer Services 26
MARKETING General Marketing 28 Communication 30
LAND MANAGEMENT AND ENVIRONMENTAL SERVICES Contract Administration 32 Business Development 33 Capital Works 34 Environmental Management 35
UTILITIES Sewage Treatment and Potable Waster 40 Solid Waste Management 41
BUSINESS UNDERTAKINGS Gas Operations 42 Ovens Alpine Nursery 43
FINANCIAL MANAGEMENT 44
APPENDICES Appendix One—Disclosure Index 60
5 Overview Who Are We
Our Mission: To manage the Mt Hotham Alpine Resort in a manner that is environmentally sustainable and economically viable for the social benefit of current and future generations.
THE BOARD’S OBJECTIVES Climate Change Our Strategic imperatives are to: Mt Hotham will remain strongly committed to a snow tourism in- • Be Solvent dustry and proactively plan for the impacts of climate change. • Be Legal Mount Hotham will remain viable for snow based recreation until at Be Safe • least 2020. Investment at Mount Hotham is already focusing on • Focus on Core Business broader bi-season (white and green) recreational opportunities. • Deliver Customer Satisfaction Resort Use and Visitation • Deliver Contemporary Infrastructure • Deliver Contemporary Services Mt Hotham provides the highest quality winter alpine experience in Australia. We facilitate safe access to our alpine environment for • Grow recreational use through both the winter and non winter seasons. • Deliver an Ethical Organisation Mt Hotham has experienced significant growth over the past two • Deliver a Performing Organisation decades; contrary to stagnant trends in this industry. Such sub- So that we: “Grow the common wealth of Victoria by stantial growth in visitation requires significant additional develop- the optimal management of the Crown Asset”. The ment of infrastructure, accommodation and skiing services. vision driving the Board’s agenda is clear and challeng- Development of Mt Hotham ing: “High on Hotham—Australia’s Premier Alpine Re- sort Destination.” Mt Hotham will continue to enhance the visitor experience by pro- viding an attractive, ecologically sustainable mountain village that Underpinned by a focus on customer service and has local character and a distinct sense of place in the landscape. effective communication, the Board achieved this mission through quality services to: Design guidelines and the Alpine Resorts Planning Scheme are identified as key tools to improve the urban design of the resort. • The Crown Planning scheme amendments to the Mt Hotham section of the • Our Environment Planning Scheme has seen significant private investment in the • Our Customers Resort.
• Our Property Vibrant Mt Hotham
• Our Stakeholders, Investors and Developers Mt Hotham will be a vibrant economic entity making a strong con- • Our Corporate Performance tribution to Victoria and our local region.
The following six broad issues have been identified to Mt Hotham is a major contrubutor to the regional communities of help realise the vision. Detailed challenges, future op- providing both employment and financial benefits. It generates portunities and actions have been identified for each substantial commercial activity in sub alpine towns throughout the statement of strategic direction. year.
6 Our Vision: High On Hotham………….Australia’s Alpine Destination
Public Access, Safety and Education Environmental Management Operational services of the workshop, fleet management and All current and future management and development of Mt maintenance, transport, car parking and traffic control, snow Hotham will seek to be undertaken within an ecologically sus- clearing, cross country and skifield safety. Public infrastruc- tainable framework. ture, visitor safety, resort entry, snowmaking contribution, to- Mt Hotham’s Environmental Management Plan which in addi- bogganing, insurance (public liability), plant/vehicle workshop tion to flora, fauna, pest and weed management programs, is (part). strengthened by the adoption of the EPA Victoria’s Ecological Management of land stability is a specific program developed Footprint methodology and the inclusion of water conservation as a consequence of the Snowy Mountains Engineering Cor- program, will help move the resort towards sustainability. The poration (SMEC) Geotechnical and Land Stability Study of Mt Mt Hotham Alpine Resort has also invested in a sustainable Hotham in 1999. future by acquisition of the Alpine Nursery to ensure the future supply of plant stock for all of the alpine resorts. The Board has worked over the past four years to reduce the number of “very high” and “high” risk sites and has received Stewardship of Mt Hotham $2.943m of state government funding. The Board will work The Board actively embraces the stewardship role it holds at with State Government to secure appropriate funding for risk Mt Hotham and will work co-operatively with our local alpine management programs. Work done to date has been re- and sub-alpine communities. ported on separately each year to the state government in accounting for the grant funds allocated. The relationship with surrounding land managers will be strengthened to recognise synergistic relationships and maxi- A separate risk management assessment and geotech grant mize the diversity of experiences available to visitors. Indige- application is made under separate cover directly to DSE. nous Australians will be consulted as part of the planning proc- Corporate Services esses. Opportunities also exist for further co-operation be- tween each resort. Compliance with State and Federal government legislation, regulation or policy, obliging the Board to act in a particular NATURE AND SCOPE OF ACTIVITIES way, or discharge a particular duty, or carry out a particular The Board is charged with the delivery of the following six core function, or exercise a duty of care. Ensure timely advice and services necessary to maintain the ongoing daily viability of the administrative services to the Board, contract administration, resort. and risk management.
Utilities Accounting, cashflow management, budgeting and reporting, internal audit control for insurance, resort entry, financial pro- Water, sewerage, solid waste, stormwater, car parks and roads bity and asset management. (overnight), insurance (assets), building maintenance, depre- ciation (part), plant/vehicle workshop (part) in compliance with Organisational development, OH&S, Workcover, human re- relevant legislation, in particular the Gas Safety Act, Safe source management, emergency management, records man- Drinking Water Act, SEPP Waters of Victoria and Road Man- agement, information technology, administrative systems and agement Act. process.
Land Management and Environmental Services Business Undertakings
Land use planning, monitoring and reporting, resort develop- Gas Supply ment compliance, property management, environmental man- To manage a LPG system incorporating a bulk gas storage agement, nursery, public health food and safety, training and and high pressured reticulation throughout the village in a safe capital works. and effective manner.
Marketing Alpine Nursery To operate a nursery facility that provides high quality alpine Marketing, business development, communications, public plants including grass, shrubs, herbs and trees to support all relations and information services. Alpine Resorts and National Parks where rehabilitation work is required.
7 Overview Mt Hotham—Our History
OUR HISTORY In 1962 the Department of Crown Lands and Survey as- sumed responsibility for Mount Hotham and appointed the European history begins in 1854 when Baron Sir Ferdi- Committee of Management who co-ordinated crown allot- nand von Muller first explored the slopes and named it ments subdivisions and provided services such as drinking after Governor Hotham. Graziers commenced stock water and limited electricity. During it’s 21-year tenure, the movement between Cobungra and the Ovens and Kiewa village Management Committee encouraged development Valleys. Grazing interest was soon followed by miners and most of the club lodges were built. In this period the Zoo looking for gold. Cart transport system was set up to ameliorate the effects of ribbon development along the top of a ridge. By 1965 there Rough tracks were created to give access to mines or to were 3 other tow ropes in addition to the Blue Ribbon Tow move stock. After a short period they also gave access to when the first chairlift , the Playground Chair was installed. tourists interested in seeing natural attractions including Mt Feathertop, Mt Loch and Mt Blowhard. Settlement be- In 1983 the Alpine Resorts Act was passed by State Gov- gan in 1863 when the first regular accommodation was ernment creating the Alpine Resorts Commission (ARC) to established at St Bernard by Mother Morrell, later becom- manage all Victorian Alpine Resorts. During the existence of ing known as "The St Bernard Hospice". Unfortunately, it the ARC a significant contribution to the development of burned down in the 1939 fires. A plaque near the Great Mount Hotham was made through the provision of adequate Alpine Road and Dargo Road Junction commemorates sewerage reticulation and treatment, reticulated electricity the spot. Mother Johnson Flat is named after the woman and gas and later the connection of the resort to the State who ran a wine shanty there. Grid. Water supply and treatment processes were up- graded, extensions were made to the car parking areas In 1874, Mt Hotham was visited by Governor Bowen and many of which were sealed, the Hull Bridge was built over his wife, and the area known as "Diamantina Springs" was the Alpine Road which was finally sealed between Harriet- named. 640 hectares was set aside for public usage and ville and Omeo. In this period bed development was signifi- the public encouraged to use the area as a holiday desti- cant, including growth at nearby Dinner Plain Village only nation. The desire of devotees to the new sport of skiing 10kms away. At the time the resort was growing quickly with led to increased demand for accommodation on Hotham the opening of 130 rooms in the Arlberg Inn in 1983. The not only for convenience but to provide shelter from ex- Lift Company established it’s own ski school and hire. More treme weather. lifts were installed including the Heavenly Valley Chair in In 1925 a cottage built of stone by Italian masons was 1987 and Village Chair in 1993. In 1988 Hotham Central christened "Hotham Heights". The cottage accommodated was linked to White Crystal to provide Ticket sales, Ski about 20 people including Bill Spargo, Country Roads School and Hire operations. Board patrolman, who was responsible for managing an In 1995 the Schumanns’s sold Ski Tows Ltd to BCR Man- improved Alpine Road between Harrietville and Omeo. agement who further developed the resort including the ad- The original cottage existed on the south side of the sad- dition of new ski terrain and the Orchard, Keogh’s and Got- dle between Mt Hotham and Mt Higginbotham until it was cha chairs in 1997 and the 53 chalet development of burnt in the 1939 bushfires. Hotham Heights. By Ministerial request in 1933 the Railways Department During the mid 1990s the ARC developed a much stronger took over management of Hotham Heights from Country commitment to the environment and in 1997 adopted the Roads Board. The railways were expanding throughout resort's first Environmental Management Plan. In April 1998 the State and promoted remote areas as destinations to the ARC was disaggregated and separate management encourage patronage. Victorian Railways played a part in boards created for individual Resorts. Mount Hotham Alpine the development of Hotham as an adjunct to its manage- Resort Management Board assumed it’s current responsibil- ment of the Chalet on Mt Buffalo. During the 30’s runs ity for management of the resort. In 2004 MFS Ltd acquired such as Varsity Drag and Blue Ribbon were cleared and the lift company. In 2006, the State Government, Resort areas such as Mary’s Slide named after an Australian Management Board and Skiing Company began an $8.4m Women's Champion. The Ski Club of Victoria was formed project to recycle waste water for snowmaking. and State and National ski championships were periodi- cally conducted on Hotham.
Rapid change occurred during the late 40’s to create an alpine recreational area to meet growing interest in snow sports. The first Club was approved for construction in 1944 by the Alpine Club of Victoria and soon after other lodges followed including Wangaratta Ski Club (1946), Edelweiss Ski Club (1947) and University Ski Club (1948).
Apart from the erection of clubs, emergency radio commu- nications were installed and in 1951 a group of committed skiers constructed Hotham’s first ski tow. Beds at Hotham had grown from 27 at the end of the war to 115. Hotham commenced to become a “resort”.
8 Overview Key Performance Indicators / Financial Summary
2003/2004 2004/2005 2005/2006 2006/2007 KEY PERFORMANCE INDICATORS Actual Actual Actual Actual Customer Service Total Visitor Days 352,320 349,839 297,949 361,783 Market Share (Victorian majors visitor days) 28% 30% 32% 26% Accident Rate/’000 visitor days (Hotham Historical average) 1.85 1.35 1.33 1.37 Operations Property Revenue/FECA $42.82 $45.54 $46.22 $49.24 Infrastructure and Admin Costs/FECA $33.74 $40.70 $47.18 $50.07 Village, Visitor and Marketing costs/Visitor Day $8.18 $7.63 $8.88 $8.04 Resort Investment Value of private investment p.a $4.4m $9.0m $8.8m $1.5m Total Village Size (FECA*) 77,450 78,723 79,091 81,424 Total CAPEX (‘000) $1,567 $1.4m $6,264 $4,877 Environmental Management Potable Water Quality (Compliance with Australian Drinking Water Guidelines) 98% 93.5% 100% 98%
Waste Water Quality (Compliance with EPA Licence Limits) 80% 75% 98% 91% Solid Waste—kgs per visitor day (EPA Land Fill Levy) *connected value 4.31 5.53 7.3 2.95
Financial Outstanding Debtors as % of revenue 10% 9.6% 11.3% 5.87% Closing cash (‘000) $1,503 $1,301 $971 $1,609 Operating Cash Flow/Total Assets 2.1% 2.1% 2.8% 3.5% Current Assets/Current Liabilities 1.13 2.03 1.30 1.65 *FECA—Fully enclosed covered area (m2)
FINANCIAL REVIEW OF OPERATIONS AND FINANCIAL CONDITION The financial result for the year under review benefited from good winter visitation, higher site valuations and a contribution to the Water Recycling Project from MHSC of $2,090,000 which was treated as other revenue. On the expenditure side, higher operating costs were driven by snow conditions and costs associated with property matters, in particular preliminary costs associated with the New Hotham pro- posal. In addition the snowmaking plant and equipment portion of the Water Trust Recycling Project, valued at $1,163,713, was trans- ferred to the Mount Hotham Skiing Company at the end of the year.
A financial summary of the year 2007 in comparison to the previous five years is included in the table below.
FINANCIAL SUMMARY
Date Revenue Expenditure
Site Annual Capital Visitors Grants Other Total Operating Depreciation Finance Support Total Net Rental Service Ingoings Sources Revenue Expenses Expenses Payments Expenditure Operating Charges Result 2003 964 2,157 184 1,822 1,220 1,244 7,591 4,806 433 96 219 5,554 2,037 ($’000) 2004 969 2,328 384 1,962 201 1,329 7,173 5,769 499 83 105 6,456 717 ($‘000) 2005 1,220 2,364 437 1,820 25 1,367 7,233 6,110 576 56 135 6,877 356 ($’000) 2006 1,096 2,559 456 1,587 2 1,446 7,146 5,792 584 0 150 6,526 620 ($’000) 2007 1,210 2,799 182 1,967 5 3,514 9,678 7,515 643 94 180 8,432 1,246 ($’000)
9 Overview Chairman’s Report
Geoff Provis
Chairman Water Bombing helicopter refilling from Loch Dam
Welcome to the 2006/7 Mount Hotham Alpine Resort Ministerial Changes Management’s Annual Report. The Board remains com- mitted to the aspirations set out in the Alpine Resorts July saw a new Minister appointed after the resignation of 2020 strategy and the Mount Hotham Strategic Manage- Premier Bracks and Minister Thwaites from public office. ment Plan and has set an agenda to manage this Crown The Board had worked closely with Minister Thwaites, es- asset to its optimal potential. Six programs have been pecially in relation to the ongoing Water Trust Project, and identified with achievable actions for each including Utili- we wish to thank both Minister Thwaites and Premier ties, Public Access, Safety and Education, Corporate Bracks for their considerable support of the Board and Services, Land Management and Environmental Ser- wish them well in their future endeavors. The Hon John vices, Marketing and Business Undertakings (Gas sup- Brumby was appointed as Premier and the Hon Gavin ply and Nursery). These programs flow from the Alpine Jennings as Minister for Environment and Climate Change. Reform Package announced by the Minister on 16th Oc- The Board looks forward to working with Minister Jennings tober 2005 and our Annual Report reflects upon our and Minister Holding in securing a better future for Hotham. achievements in these six actions to date.
Appointment of a new Board This year began with the early threat of bushfires in the surrounding national park impacting on the day to day 2007 also saw the end of the current three year term for operations of the resort in December. April saw the end the Board. A new Board was appointed in April. Myself, of the current three year term of the Board and the an- Tim Piper, Helen Moran, Rod Sloan and Wayne Talbot nouncement of a new Board including two new mem- were reinstated and we extend a warm welcome to Debbie bers. The winter season started with good early winter Goodin and Nicole Feeney. Debbie comes from a strong snow conditions and it was encouraging to note visitor financial background and Nicole is a construction lawyer. numbers for the 2007 season reflected a regained confi- They have already provided a fresh perspective and new dence in snow conditions after the disappointing 2006 season.
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ideas. I must give a special thank you to the departing The jointly funded $8.4m project between the Victo- members Annelies Zirknitzer and Helen Hughes for rian State Government, Mount Hotham Skiing Com- their tireless efforts and outstanding contributions to the pany and Mount Hotham Resort Management Board Board during their terms. is an example of the Board’s commitment to the environment and providing a sustainable future for Water Trust Project the Mount Hotham Resort. Once again, congratula- Construction of Stage Two of the Water Trust project tions must go to Tom Pelly (Project Manager) and began during the summer period. In addition to the his staff for their outstanding efforts in completing 27ML capacity Loch Dam constructed the previous the project to date. year, works began on the upgrade of the sewerage Hotham Village Redevelopment treatment plant and construction of the pipeline con- necting the sewerage treatment plant and dam. The Amendment C17 to the Alpine Resorts Planning Loch Dam provided Mount Hotham Skiing Company Scheme resulted in the opportunity for redevelop- with the ability to make 177,977 cubic meters of snow ment of a vibrant village heart for Mount Hotham. during the winter season. The installation of snowmak- Negotiations between developers and the Resort ing guns in the Heavenly Valley area during the 2007/8 Management Board are continuing including the summer will enable Mount Hotham Resort to provide a proposal of the realignment of the Great Alpine more diverse skiing experience for a longer period to Road and the construction of “Bale”, featuring 44 our visitors. luxury apartments, retail outlets, restaurants and
bars.
Stakeholder Communications
The Board remains committed to improving commu- nications with our stakeholders. The annual stake- holders meeting was held in March 2007 at Holmes- glen TAFE in Melbourne and specific topics covered included resort operations, the future Hotham Vil- lage redevelopment and the Amendment C17 to the Planning Scheme, other upcoming developments, the Water Trust project and the viability of the resort.
December 2006 saw Mount Hotham once again threatened by bushfires. Resort Management im- plemented a communication network via email and the website advising our stakeholders of current conditions.
Acknowledgements
Finally, I would like to acknowledge the tremendous Works in progress to upgrade Sewerage Treatment Plant efforts of Jim Atteridge and the staff of the Mount Hotham Resort Management Board over the past year. A marvellous effort was contributed not only by the permanent core staff but all the seasonal staff who provide dedicated services during the winter months.
Geoff Provis Chairman Resort Management staff working on construction of the pipeline Mt Hotham Alpine Resort Management Board
11 Overview CEO’s Report
The Water Trust Project is nearing completion and once again credit must go to Tom Pelly for all his work to date on delivering this outstanding project.
Investment in the resort remains strong with a new 20 lot subdivision of freehold land within the village hub pro- ducing strong sales.
A New Board
It is with great appreciation that I acknowledge the work of our previous Board members and extend a warm wel- come to Nicole Feeney and Debbie Goodin. I would like to thank Annelies Zirknitzer and Helen Hughes for their work and their commitment to the Board.
Water Trust Project
The second stage of the Water Trust Project began with the upgrading of the Sewerage Treatment Plant and the laying of pipelines connecting the plant with the Loch Dam constructed the previous summer. I would like to pay tribute to the capability of the Resort Management staff under the management of Tom Pelly in delivering this project to date. The concept, design, contract ad- ministration and implementation of this magnificent pro- ject was all completed in house, for which all staff in- volved should be very proud.
The Loch Dam constructed the previous year proved its worth on several fronts, providing water for water bomb- ing helicopters fighting the fires in the surrounding na- tional park as well as providing Mount Hotham Skiing Company with the capability to make 177,977 cubic me- ters of snow. Summer 07/08 will see Mount Hotham Skiing Company lay snow making pipelines and install- Jim Atteridge ing guns over the Heavenly Valley area increasing the Chief Executive Officer snowmaking area from 17 hectares to 25 hectares and further expanding the viability of the resort.
I have pleasure in presenting the Mount Hotham Alpine Resort Management Board Annual Report for 2006/7. Re- sort Management has focused on delivering year round services strongly centered on customer satisfaction. The Board recognises that the key to the growth of the resort stems from perception of value for our customers. I would like to take this opportunity to thank our staff for their many efforts above and beyond their regular duties in providing these services.
2007 proved to be an eventful and successful year for Mount Hotham Resort Management Board with a new Board appointed in April and a new Minister announced in July. Operationally, bushfires interrupted our summer works program and winter proved busy with strong visita- tion numbers.
The challenging 2006 season left financial constraints for ongoing works during 2007. The threat of bushfires once again further compounded the problem. Operations during the fire period were slowed if not completely suspended as staff attended to personal commitments off the mountain. I would like to particularly thank Larry Doyle and Greg Works at the Sewerage Treatment Plant continue O’Donohue for their dedicated work throughout the resort
during this period.
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Capital Works A number of club lodges completed renovations during With the exception of the Water Trust Project, limited capi- the summer and the Board developed a colour palette tal works were completed during the summer of 2006/2007 complimenting the natural surroundings to assist in reno- due to tight budget constraints. The bushfires also put fur- vations and construction of new dwellings. ther strain on limited funding with the Board investing al- most $20,000 in fire fighting equipment. The investment of Winter Visitation new equipment and the implementation of fire management The 2007 season provided excellent snow conditions plans now sees the resort in a much stronger position to early on in the season, with the Heavenly Valley chairlift face such future threats. Other CAPEX works included con- operational from late June, providing a variety of ski-able tributing to the rebuild of the Silver Brumby Hut, the urban terrain in time for the July school holidays. The resort design project at the Big D, office renovations and the pur- had a new record of visitor days totaling 361,783 which chase of fleet vehicles including a new snowmobile. was also an increase of 21% on 2006. Visitor numbers Planning and Development for the 2007 season totaled 135,582 an increase of 33%
to 2006.
Marketing and Communications
The second year of the Mountain Fresh Festival proved extremely successful. In showcasing the Board’s com- mitment to a vibrant year round resort, our Marketing Manager is working on creating further festivals during the summer and winter months.
The Board remains committed to providing up to date communications to stakeholders and customers via es- tablished networks such as the website, briefing meet- ings and talks and information packs to schools and other groups.
Search and Rescue
I am pleased to report there were no major search and Rebuilding the Silver Brumby Hut rescue events during the year. Our dedicated team of Strong interest in investment in Mount Hotham continues. ski patrollers work tirelessly each year to ensure the A 20 lot subdivision of free hold land at Mount Hotham was safety of visitors to the resort. Resort Management approved with construction of new dwellings due to begin would also like to thank Hotham Police, Bright SES and next year. Construction of the Higgi Drive Apartments and the CFA for their help during the year. Ultima 2 was completed. A planning permit for the upgrade Acknowledgements and construction of the Three Huts Walk was lodged. This walk will enhance the summer visitor experience of the I would like to thank our major sponsors Ford and other resort showcasing important ecological and historical sites key sponsors particularly K2, Bolle, Skins, Rud Chains, of significance perhaps overlooked by the winter visitor. ANZ and Edge FM.
I would like to congratulate the Resort Management The planning department is working closely with DSE in team for a year of achievement and consolidation. As achieving this project. always I am grateful for the contributions of our seasonal staff during the winter months and look forward to their return next season. I must acknowledge the work of management and staff, they continue to build our valu- able stakeholder relationships and exceed customer expectations for consistent, quality service.
Jim Atteridge Chief Executive Officer
Construction of the new Higgi Drive Apartments Mount Hotham Alpine Resort Management Board
13 Overview Mount Hotham Board
The Alpine Resorts (Management) Act 1997 (the Act) came into force on 30 April 1998 when the responsibility for the day-to-day management of the Mount Hotham Alpine Resort was transferred to the Mount Hotham Alpine Resort Management Board.
Dates Geoff Helen Tim Rod Helen Wayne Annelies Debbie Nicole Provis Hughes Piper Sloan Moran Talbot Zirknitzer Goodin Feeney
Nov 06 √ √ √ √ √ √ √ Jan 07 √ √ √ √ √ √ √ Feb 07 √ √ √ √ √ √ √ Mar 07 √ √ √ √ √ √ - Apr 07 √ √ √ √ √ - √ Jun 07 √ - - √ √ √ √
July 07 √ √ √ √ √ √ √
Aug 07 - √ √ - √ √ √
Sept 07 √ √ √ √ √ √ √
Oct 07 √ √ √ √ √ √ √
Terms of Reference Audit Sub Committee
In 1999 the Audit Sub Committee adopted the principles of The Audit Committees: Best Practice Guide. In 2001 the Audit Sub Committee assumed responsibility of the additional portfolio of Risk Management and Occupational Health and Safety. Nicole Feeney and Wayne Talbot are independent members of the Audit Sub Committee.
Terms of Reference Remuneration Sub Committee 1. To determine employment policy and monitor within Government Business Enterprise and other applicable Government Guidelines. 2. To ensure probity in matters pertaining to all remuneration issues and Human Resources management. 3. To research/review and recommend to the Board the remuneration of the CEO. 4. Approve remuneration packages and appointments of direct reports to the CEO. 5. To develop and monitor the performance review of the CEO. 6. To develop in association with the CEO the performance review process of the CFO. 7. To monitor all Board staff appointments consistent with the organisational structure and within the total salary budget approved by the Board. 8. To consult with CEO in reference to Board staff remuneration and ongoing performance reviews.
14 Overview Mount Hotham Board
Geoff Provis (Chairman)
Currently a solicitor working in insurance law at Russell Kennedy. Geoff is the President of the Law Institute of Victoria as well as a Sessional Commissioner of the Victorian Commission for Gambling Regulation, and is a member of the Alpine Resorts Co-Ordinating Council. He sits on the Victorian Council of Law Reporting and the Supreme Court of Victoria Board of Examiners. Geoff was for many years a board member of the Lord Mayors Charitable Fund and the Law Aid Committee which provides funding for worthy litigation which could not other- wise proceed. Geoff is an avid skier who learnt to ski at Mt Hotham many years ago.
Debbie Goodin (Deputy Chairperson)
Debbie has an Economics Degree, is a Chartered Accountant, is a Leadership Victoria fellow and qualified Com- pany Secretary. She has held senior finance, project delivery and general administrative positions in both the public and private sectors and is employed as an executive in a leading public company. Debbie is a director of Aged Care Services and a member of the Finance and Investment Committee for Breast Cancer Network of Aus- tralia. Debbie and her family are keen skiers.
Helen Moran
Helen has been associated with Mt Hotham since 1985 and currently is the Group General Manager for Australian Alpine Enterprises Pty Ltd (AAE) Property Division. Helen has played a key role in development projects under- taken by AAE at the resort since 1995 providing invaluable experience in the areas of planning, administration and management. She brings a high level of marketing, organisational and communication skills and experience in resort management and development of business initiatives to the Board.
Tim Piper
Tim is the Victorian Director of the Australian Industry Group which is one of the most influential industry associa- tions in the country. He is a lawyer and former journalist and holds a Master of Business Administration. Tim is also Chairman of the Industry Capability Network and the VLESC Manufacturing Skills and Training Taskforce and also sits on the Microsurgery Foundation Board. Tim is a passionate proponent of Mt Hotham and has sat on the Mt Hotham Resort Management Board for the past six years.
Rod Sloan
Rod had extensive experience in engineering and planning for both local government and private business. He has run his own consulting engineering firm for the past 12 years. His previous work with local government pro- vides a strong understanding of the challenges in providing services to a community on a daily basis. He has been skiing for the past 13 years predominately at Mount Hotham with his keen skiing family.
Wayne Talbot
Wayne is a retired partner of PricewaterhouseCoopers consulting practice. He is currently the Managing Director of a management consulting practice which specialises in helping enterprises achieve their growth objectives. He has a long association with Mt Hotham being a founding member and currently Life Member of Gravbrot Ski Club, and is currently Chairman of Lawlers Apartments Pty Ltd, the holding company for Lawlers Apartments. Along with his broad knowledge of Hotham and its needs, Wayne brings to the role of Board member extensive commercial and financial experience, gained across a wide variety of private and public sector enterprises.
Nicole Feeney
Nicole is a construction lawyer at Lander & Rogers. She is a Law Institute of Victoria representative on the Su- preme Court Rules Committee and on the County Court Building Cases Users Group. She has previous board experience having been on the Board of UFS Dispensaries Ltd, a not for profit company which owns and operates a number of pharmacies in and around Ballarat in western Victoria for 6 years. Nicole learnt to ski at Hotham 6 years ago. A regular visitor ever since, she recently became a member of Anton Huette.
15 Workforce & Organisational Development Organisational Structure
Objective To ensure: that the Board organise its human resources in a way that will deliver the most effective service to the community, whilst recognising it’s obligations to staff.
So that: organisational development, OH&S, Workcover, human resource management, emergency management, records management, administrative systems and processes all receive effective ongoing management.
ORGANISATIONAL STRUCTURE In carrying out its functions and powers, each Board acts on behalf of the Crown (S35). A Board may employ any persons it considers necessary for the purposes of the Act (S44).
The obligations placed on the Board are discharged with the creation of an administrative organisation with appropriate structure, systems, procedures, processes, and staffed by qualified and competent staff willing and capable of executing the Board’s directions.
The Board appoints the CEO and on advice from the CEO, adopts a corporate structure. The Board delegates to the CEO such authority and power as is necessary for him to staff the organisation and manage the resources made available in the annual budget process to agreed outcomes.
The Board has adopted the following organisation structure:
BOARD
Jim Atteridge Chief Executive Officer
Jessica Rose Renee Cole Gerry Connell Nicole Epema Tom Pelly Ian Young Paul Flint Rob Wesley Manager, Manager, Chief Financial Manager, Manager Manager, IT Manager, Land Manager, Capital Marketing Administration and Officer Operations Environmental & Management Works Human Resources Technical Services
Liza Coventry Mel Williams Shane Scott Gordon Thomas Kevin Raymond Shirley Sizeland Office Accountant Workshop Project Admin IT Tech Officer Property Coordinator Manager Officer Officer
Roger Packham Manager Waste Georgina Kerry Andrew Keily Water Boardman Kondraschek Mechanic Admin Finance Bev Lawrence Assistant Officer Environmental Officer Shannan White Greg O’Donohue Larry Doyle Admin Grooming and Director Ski Patrol Assistant Trails Operator
Gavin Moody Richard Paschke Senior Plant Op- Manager Solid erator Waste Operations Steve Gribble Plant Operator
Annie Marlow Nursery Supervisor
Yvette Hind Nursery Attendant
Regina Losch Nursery Attendant
Rebecca Read Nursery Attendant
Philip Horner Nursery Attendant 16 Workforce & Organisational Development Mount Hotham Management Team
Gerry Connell Jim Atteridge Renee Cole Chief Chief Executive Manager, Financial Officer Administra- Officer tion
Ian Young Paul Flint Rob Wesley Jessica Rose Tom Pelly Nicole Epema Manager, Manager, Manager, Manager, Manager, Manager, IT Land Capital Works Marketing Tech. Serv. & Operations Management Environment
Jim Atteridge — CHIEF EXECUTIVE OFFICER Appointed in this position in 1998. Holds a Masters Degree in Environmental Planning and has had an extensive career in local government with a focus in the areas of Recreation Planning and general management. His diverse experience has been built upon working with Melbourne City Council, Brisbane City Council and as CEO, Hervey Bay City Council in Queensland.
Gerry Connell — CHIEF FINANCIAL OFFICER Appointed in this position in 2001. As a Certified Practicing Accountant (CPA) Gerry’s experience has been built working on company security for the Victorian Hospitals Association, Plan International and in the tourism industry in Queensland. Responsible for accounting, cash flow management, budgeting and reporting, internal audit, insurance, financial probity, asset management and risk management.
Renee Cole — MANAGER, ADMINISTRATION AND HUMAN RESOURCES Appointed in this position in March 2006. Started her career with Mt Hotham in 2003 as Office Coordinator and moved into the position of Office Manager in 2004. Previous experience 11 years in administration and office management. Responsible for human resources, corporate governance, board services, emergency management, OH&S, records management and administrative systems and process. Also responsible for assisting the CEO as Executive Officer.
Ian Young—MANAGER, IT Appointed in this position in 1999. Started his career with Mt Hotham in 1996 as a Projects Officer. Holds a Graduate Diploma in Information Technology and Associate Diploma in Electrical Engineering. Responsible for information technology, organisational communications and RMB electrical services compliance.
Paul Flint—MANAGER, LAND MANAGEMENT Appointed in this position in 2006. Previously Senior Regional Planner with Department of Sustainability and Environment. Previous experi- ence 25 years local government dealing in areas of health, building, planning, community services and contract management. Responsible for Planning, Property Development, Capital Ingoings, FECA data, Property Management, Licences, Environmental Health Services and Building Services
Rob Wesley—MANAGER, CAPITAL WORKS Appointed in this position in 2005. Previously Capital Works and Project Officer since 2000. Over 30 years of Hotham and Alpine experience in structural engineering, architectural and engineering drafting, shop detail drafting, project management and contract administration. Registered Building Practitioner. Responsible for capital works, building maintenance and community facilities.
Jessica Rose—MANAGER, MARKETING Appointed in this position in 2006. Started her career with Mt Hotham in 2004 in Marketing and Special Projects. Holds a Degree in Business and Degree in Arts. Responsible for festival and event management, stakeholder communications, grant procurement, public relations, media, sponsorship management and research.
Tom Pelly — MANAGER, TECHNICAL SERVICES AND ENVIRONMENT Appointed to this position in November 2005 previously Manager Resort Operations from 1998. A keen skier who lives in Bright with his family, Tom has an in depth knowledge in all aspects of the Resort’s infrastructure systems. He possesses a strong technical background equipping him with the necessary skills to manage key infrastructure systems. Tom is an experienced project manager and has undertaken environmental studies that complement his role in the organisation. Responsible for environmental management, water, sewage, drainage, Solid waste disposal, road management, Geotech, Nursery, Watertrust Project, Ski Patrol and gas.
Nicole Epema—MANAGER, OPERATIONS Appointed to this position in November 2005. Started her career with Mt Hotham in 1986 as a storeperson and moving into the position of Traffic and Transport Manager in 1999. Responsible for supervision of traffic and transport, gate entry, garbage collection, grooming, workshop and fleet management.
17 Workforce & Organisational Development Resort Management Staff
MANAGEMENT AND STAFF TRAINING AND DEVELOPMENT
The day to day running of the organisation is undertaken Mt Hotham Resort Management encourage the training by the Chief Executive Officer and a small year round and development of our staff through work related work force, which is supplemented by seasonal staff and training and external study. volunteer ski patrollers. All staff are employed under the Staff Induction Program Mount Hotham Resort Management Certified Agreement 2005. The staff induction program is a compulsory program that is attended by all new employees and provides an WORKFORCE DATA overall induction into employment with MHARMB. A full review of this induction program will take place over the Workforce 2006 2007 2007-2008 summer with a new program to be adopted (F = Female M = Male) for the 2008 season.
Management / Administration 8F/6M 9F/8M Other Training
2006-2007 was an extremely productive year in training Resort Operations 2F/8M 6M/6F with staff attending the following courses: • First Aid Level II • Risk Management KEY STAFFING EVENTS OF 2006/2007 • Emergency & Recovery Management • Appointment of Shane Scott from mechanic to • Avalanche Training Workshop Manager (replacement position) • Explosives Training
• Spotters Course • Appointment of Andrew Keily to mechanic (replacement position)
18 Workforce & Organisational Development Resort Management Staff
Ski Patrol
Bill Barker SEASONAL STAFF David Chlebna Operations Christian Corscadden
David Abbott Ian Crawford Joseph Bastida Rob Davey Eric Beney Larry Doyle Troy Benson James Elder Glen Billman Allen Feore John Carey Mark Fordyce-Burke Adam Clarke Wayne Handley Robyn Cook Lauren Konik Gary Coombe Peter Mack John Corbett Dan Mills (USA) Graeme Couch Natascha Pritchard Shannon Elliott Gary Puddy Eileen Ferguson Fran Richards Neil Harrington Paul Rosevear Bill Hayes Victoria Schmidt Josie Hendrix Hamish Sutherland John Hill Simon Taylor EQUAL EMPLOYMENT OPPORTUNITY Ron Jamieson Ski Patrol Volunteers Anne Johnson The Board is an equal opportunity employer and all ap- Kirk Amos Graham Johnson pointments and promotions are merit based and based on Peter Blake Len Kilpatrick the principles of the Public Administration Act 2004. The Simon Brand Peter Leighton Staff Development and Training program continued this Keith Brandenberger Ian “Macca” McIntyre year again identifying areas for development and en- Alexander Coleman Eddie Maguire hancement of skill levels. Simon Dodd Kevin Mock INDUSTRIAL RELATIONS John Dorward Ed Nolle Nick Fenwick Michael O’Reilly There were no industrial disputes during the reporting Libby Fox Noel Paten period. The current EBA agreement was negotiated for a Inga Gilchrist Graham Payne 3 year period and is due to expire in 2008. The Board will Joseph Gunn Jeremy Reynolds begin negotiations on a new EBA in 2008. As part of the Simon Harrod Donald Rupp induction process prior to winter, all seasonal staff receive Tony Hart Evelyn Rupp a full briefing on the Agreement with no issues being re- Barrie Heard Colin Sedgman ported. Damian Lindau Allan Spence OCCUPATIONAL HEALTH AND SAFETY Tim Martin Neil Stevenson Brendan Moore Deborah Stoddart OH&S is a significant component of our Risk Management Brett Norris Robert Studd policy and MHARMB is totally committed to establishing a Randy Reusch Nigel Sutton healthy and safe work environment for our staff, contrac- Leslie Roberts Stuart Swann tors and visitors by: Matthew Sexton Chris Taylor John Steen • Encouraging individuals to practice work safety by Trevor Taylor Malcolm Styles providing information, instruction and training Brian “Butch” Thomas Joel Templar Kenneth Topfer • Provide safe plant and systems of work Andrew Tucker Joy Young Jim Vavaroutsos • Ensure compliance with legislative requirements and Lilly Vavaroutsos current industry standards. David Wilson Occupational Health and Safety Committee The OH&S Committee meets on a regular basis and has been actively engaged in:
• Writing policy and procedures, including management and action plans
• Conducting workplace inspections
• Conducting training sessions
• Reviewing the OH&S Management System
19 Corporate Services Corporate Governance
Objective To ensure: compliance with State and Federal Government Legislation, regulation or policy, obliging the Board to act in a particular way, or discharge a particular duty, or carry out a particular function, or exercise a duty of care.
So that: the Board can provide effective and consistent governance functions, maintain planning systems and ensure compliance with reporting requirements to deliver an ethical and performing organisation providing customer satisfaction, infrastructure and services.
Mount Hotham has a long and rich history. Originally ROLE OF THE BOARD gazetted as a public recreation reserve in 1874, Mt The Mount Hotham Alpine Resort Management Board consists Hotham has been managed in the public interest by a of seven members appointed by the Minister for Environment variety of formal structures. and Climate Change. Board appointments are skills based, with experience in the areas of business, tourism or marketing. The Created pursuant to the 1998 Alpine Resorts role of the Board is to manage the operational and business (Management) Act 1997, the current management aspects of Mt Hotham. structure comprises an independent skills based Board appointed by the Hon John Thwaites MP Minister for The inaugural Board officially took over control of the Resort on Environment, Water and Climate Change and reporting April 30, 1998. Prior to this all Alpine Resorts were managed directly thereto. collectively under the jurisdiction of The Alpine Resorts Com- mission. Board members are appointed for a maximum term of An Alpine Resorts Co-Ordinating Council (ARCC) was three years. also established at this time, and this Council provides policy advice to the Minister. The relationship of the FUNCTIONS OF THE BOARD Minister, the Alpine Resorts Co-Ordinating Council and Section 38 of the Act specifies the functions of the Board: the Resort Management Boards is shown below. aa) to plan for the development, promotion, management and use, of each such alpine resort in accordance with the ob- LEGISLATIVE BASE ject of this Act The Alpine Resorts (Management) Act 1997 (the Act) ab) to- came into force on 30 April 1998 when the (i) develop and promote; or responsibility for the day-to-day management of the (ii) facilitate the development or promotion by Mount Hotham Alpine Resort was transferred to the others of the use of each such alpine resort Mount Hotham Alpine Resort Management Board (the in accordance with the object of this Act; Board). The legislation also created the Alpine Resorts ac) to manage each such alpine resort in accordance with the Coordinating Council (ARCC) which acts as the forum object of this Act; and advisor to the Minister on common Resort or ad) to contribute to the development of the Alpine Resorts alpine tourism issues. Strategic Plan and other strategic planning for alpine re- sorts as a whole; ae) to undertake research into alpine resort issues; af) to contribute to and support the operation of the Council; ag) to prepare and implement a Strategic Management Plan for each such resort; ah) to expend or apply revenue of the Board in accordance with a direction of the Minister under section 36(1A). a) To act as a committee of management of any Crown land deemed to be permanently reserved under the Crown Land (Reserves ) Act 1978 in the Resort; b) To contribute, together with Tourism Victoria, established under the Tourism Victoria Act 1992, and the Council, to the overall promotion of Alpine Resorts;
c) To develop a tourism and marketing strategy and to pro- ESTABLISHMENT OF BOARDS mote the Resort; The Mount Hotham Alpine Resort Management Board d) To provide services in the nature of: garbage disposal, is established by the Minister under Part 4 Section 34 sewerage, drainage, roads, transport, gas, water supply, of the Act, and under this section the Board: electricity and fire protection for the resort and to charge contributions for the provision of those services; is a body corporate with perpetual succession; e) To collect fees prescribed by the regulations for the resort; has a common seal; f) To attract investment for the improvement of the Resort in may sue or be sued in its corporate name; respect of which the Board is established; may acquire, hold and dispose of real and g) To carry out any other function conferred on the Board by personal property; this or any other Act. has all the rights and liabilities of a body 20 corporate. Corporate Services Corporate Governance
FREEDOM OF INFORMATION The Mt Hotham Alpine Resort is considered to be a ‘Government Agency’ under the terms of the Freedom of In- formation Act 1982. Accordingly, it is required to comply with the procedures that have been prescribed under which mem- bers of the public may gain access to information held by agencies.
A decision to release information is made by either the Princi- pal Officer or an Authorised Officer. The MHARMB has de- termined that the Authorised Officer for the Resort is the Man- ager, Human Resources. One request was made in 2006-07 for information under the Freedom of Information Act 1982 for a fee of $22.00. The request was reviewed by the Board and treated to comply with the Act. CONSULTANCIES