The Statutory Quality Partnership Scheme for Glasgow Streamline Quality Bus Routes.
Index
1.0 The Scheme
2.0 Specific Obligations on The Council/ SPT.
3.0 Specific Conditions On Bus Operators
4.0 Benefits
5.0 Review And Monitoring
6.0 Governance
7.0 General
SCHEDULES: 1. Area Map & Route Plans 2. Specified Facilities: 3. Council / SPT Standards: 4. Operator Standards 5. Services Excluded from Agreement 6. Schedule of Local Services 7. Monitoring and Evaluation Plan 8. Bus Operator Undertaking Form 9. Data Sharing Agreement 10. Map of the Glasgow City Centre Air Quality Management Area 11. Governance Statutory Quality Partnership Scheme made under Section 3 of the Transport (Scotland) Act 2001 as amended by the Transport (Scotland) Act 2005
1.0 The Scheme
1.1 This Statutory Quality Partnership Scheme is jointly made by Glasgow City Council, City Chambers, George Square, Glasgow (hereinafter referred to as “the Council”) and Strathclyde Partnership for Transport, Consort House, 12 West George Street, Glasgow (hereinafter referred to as “SPT”), both Local Transport Authorities in terms of Section 82 of the Transport (Scotland) Act 2001 (“the 2001 Act”)
The Scheme shall be known as:
The Statutory Quality Partnership Scheme for Glasgow Streamline Quality Bus Routes (hereinafter referred to as “the Scheme”)
1.2 The Council and SPT will provide and maintain facilities (“the Specified Facilities”) as more fully described in Schedule 2, in the scheme area which is delineated in red on the plan produced at Schedule 1 and bus operators providing a local public service as defined in the Transport Act 1985 (“Local Services”) who wish to use the Specified Facilities will undertake to provide such local services in accordance with the specified standard for bus services (“the Operator Standards”) as specified in Schedule 4.
1.3 SPT will act as agents to the Council in all matters relating to local bus service operations excluding roads infrastructure, under the terms of the Scheme.
1.4 The Scheme will come into operation on 16 January 2012 and will continue for a period of 7 years subject to any variation or revocation in accordance with section 9 of the 2001 Act.
1.5 The Scheme applies to the area covered by the routes (hereinafter referred to as “the Streamline Routes”) delineated in red in Schedule 1 attached.
1.6 The individual Streamline Routes consist of linear bus corridors within the Council boundary and a network of routes within the city centre as detailed below and in their corresponding Schedules. Streamline Description Schedule Route 1 Faifley to Baillieston West 1.1 2 Faifley to Baillieston East 1.2 3 Great Western Road 1.3 4 Clarkston Road 1.4 5 Pollokshaws Road 1.5 6 Paisley Road West 1.6 7 Balmore Road 1.7 8 Maryhill Road 1.8 9 Tollcross Road 1.9 10 Dalmarnock Road 1.10 11 Edinburgh Road 1.11 12 Springburn Road 1.12 13 Duke Street 1.13 14 City Centre 1.14
1.7 The Scheme has been made following consultation as specified in Section 5 of the 2001 Act.
1.8 Bus operators of Local Services on Streamline Routes shall, in relation to those services, comply with the Operator Standards described in Schedule 4 from 16 January 2012 unless they are excluded from the Scheme for any reason identified in Schedule 5.
1.9 All other local public transport services using the Streamline Routes and not complying with the Specified Service Standard or not being excluded from the Scheme for any reason identified in Schedule 5 are ineligible to use the facilities specified in this Scheme. No service that picks up or sets down on a “hail and ride” basis may do so at any point other than a specified facility.
1.10 From time to time, subsequent to Scheme monitoring, the Scheme may be varied as considered appropriate by the Council and SPT. Variations to the Scheme may also be proposed by bus operators and all parties will be consulted on such proposed variations. After agreement is reached on any proposed variation, the Council and SPT will give notice of the varied scheme.
1.11 Prior to the commencement of the Scheme, bus operators will be required to advise SPT which vehicles they will use on Local Services operating in the Scheme area. SPT will arrange for those vehicles meeting the Operator Standards to be issued with a vehicle identifier disc to be displayed in the vehicle windscreen at all times that the vehicle is being used on a Local Service operating in the Scheme area.
1.12 Under the Scheme all parties agree to the review and monitoring processes as listed in Schedule 7.
1.13 Under the Scheme all parties agree to the Governance of the Scheme as set out in Schedule 11 (hereinafter referred to as “the Board”). 2 Obligations on the Council / SPT
2.1 The Council and SPT will provide Specified Facilities that assist in the delivery of their respective transport strategies, including improving the quality of bus facilities for passengers on the Streamline Routes, enabling bus operators to deliver more reliable and punctual Local Services thereby encouraging bus travel as a means of limiting congestion and associated adverse environmental impacts. The types of facilities already provided at various locations on the Streamline Routes to support these strategies include the following:
(a) Improved facilities at selected bus stopping places including shelters, poles, raised kerbs, bus boarders, lighting, security CCTV and real time passenger information as specified in Schedule 2.1;
(b) A system of integrated bus priority measures including priority of road space, traffic signal priority for suitably equipped buses, bus pre-signals, CCTV monitoring of routes and enhanced traffic signal control, and bus lane camera enforcement and new bus termini at Easterhouse, Hampden and Summerston;
(c) Traffic Regulation Orders, where reasonably practicable, to provide bus friendly waiting and loading restrictions on the Streamline Routes and Bus Stop Clearway markings and protections at bus stopping places. ( Taxis, licensed private hire cars and bicycles will continue to be able to use existing and additional bus priority facilities provided as part of the Council’s commitment to the Scheme. Proposals are in hand to strengthen local bye-laws regarding the operation of taxis, particularly in respect to improved controls on taxi licensing, to ensure that taxi operations do not cause congestion or hinder bus service movement and general traffic movement in the city centre and on Streamline Routes);
(d) Taxi operations within the Traffic Regulation Condition area and on Streamline corridors will be monitored by appropriate Council staff and SPT service compliance officers who will be given the powers to report taxi drivers to the licensing office for consideration of action;
(e) Appropriately focused decriminalised parking enforcement and enforcement of all traffic orders associated with the Scheme;
(f) Maintenance of Specified Facilities provided for the term of the Scheme in accordance with the standards specified in Schedule 3.
(g) SPT Service Compliance Inspectors will continue to monitor the operation of bus services in Glasgow and their duties will be extended to include monitoring vehicles and services operating in the Scheme area for their compliance with the terms of the Scheme.
2.2 Subject to clause 2.4 the Council and SPT will make the Specified Facilities detailed in Schedule 2 available from 16 January 2012 for the term of the Scheme.
2.3 The Council shall endeavour to ensure that any Traffic Regulation Orders and/or other contractual or other arrangement necessary to deliver the Specified Facilities is made and maintained whilst the Scheme has effect.
2.4 The obligations on the Council and SPT do not apply in relation to any period during which the Council or SPT are temporarily unable to fulfil their obligations due to circumstances beyond their control. In such circumstances, each bus operator shall be notified of the reason and anticipated duration of each individual circumstance as soon as is reasonably practicable.
Specified Facilities
2.5 Under the Scheme, in order to reduce barriers to bus use and enhance the bus journey experience through improved accessibility, security and access to passenger information at bus stopping places, the Council shall make available at selected stopping places on Streamline Routes facilities, which will be implemented in accordance with the Bus Stop Standard Specification for Streamline Quality Bus Corridors, details of which are listed in Schedule 3.
2.6 Details of all stopping places on the Streamline Routes including the level of infrastructure deployed at each stopping place and whether the stopping place is a Specified Facility under the Scheme is given in Schedule 2. Where a stopping place declared as a Specified Facility is an Existing Facility the date of installation of the most recent upgrade of the stopping place is stated.
2.7 The Council has implemented a range of new and modified Traffic Regulation Orders and other enforceable measures on Streamline Routes to assist the movement of buses and operation of bus services. Traffic Regulation Orders and other measures have been implemented on the Streamline Routes for the following specific purposes:
(a) to introduce more restrictive waiting and loading restrictions at various times of the day at congested sections of the routes and on sections of the routes approaching major signalised junctions. Restrictions have also been implemented at minor junctions where parked vehicles can inhibit turning manoeuvres and on sections of carriageway too narrow to maintain two-way traffic flow and support parking. (b) reallocation of road space for priority use by buses by establishing bus lanes and improving the operation of junctions by prohibiting turning movements and the introduction of yellow box road markings. (c) protecting bus stopping places with Bus Stop Clearways and highly visible ‘bus cage’ road markings.
Traffic Regulation Orders implemented on the Streamline Routes and included within the Scheme as Specified Facilities are identified in Schedule 2.
2.8 Under the Scheme, the Council will monitor routine operation of the Streamline Routes and take reasonable measures to enforce conditions placed upon third parties undertaking roadworks on the routes and to enforce traffic regulations operating on the routes through the Council’s decriminalised enforcement powers and in co-operation with Strathclyde Police. Enforcement on the routes shall be carried out in accordance with the ‘Enforcement Standard Specification For Streamline Quality Bus Routes’ as detailed in Schedule 3.
2.9 Under the Scheme, the Specified Facilities and general Streamline Routes will be maintained by the Council for the Scheme term. The Specified Facilities will be maintained in accordance with the ‘Streamline Quality Bus Routes Maintenance Specification’ and the ‘Bus Stop Standard Specification for Streamline Quality Bus Routes’ .The standards are detailed in Schedule 3.
2.10 The Council and SPT will co-operate with bus operators to investigate “hot spots” in accordance with Schedule 7 Monitoring and Evaluation and if deemed necessary promote and enter into Punctuality Improvement Partnerships and other service enhancements in order to further improve the quality, operation and efficiency of bus services operating on the Streamline Routes.
2.11 The Council and SPT will continuously increase the standard of the Specified Facilities on the Streamline and other corridors and work with the Operator in increasing Operator Standards in line with the standard of infrastructure. The supporting Delivery Plan sets out the priorities for implementation and anticipated timescales for delivery.
3 OBLIGATIONS ON BUS OPERATORS
3.1 Operators of services on Streamline Routes shall on those services comply with the Operator Standards unless the services are excluded from the Scheme for any reason subject to Clause 3.10 (b).
3.2 Each bus operator has the right to vary its standards of provision, provided that any variation continues to meet the Operator Standards. All relevant fleet changes must be notified to SPT no later than 7 working days after entry in to service of any vehicle being used to operate Local Services in the Scheme area.
3.3 As in accordance with the Transport Act 1985 as amended by Transport (Scotland) Act 2001 and standards set out in Schedule 4, every Local Service operating on the Streamline Routes shall be recorded in the Schedule of Local Services detailed in Schedule 6. Bus operators shall provide the required details to SPT to allow the Schedule to be updated by SPT for each change of service registered with the Traffic Commissioner. The revised Schedule 6 shall be available to the Traffic Commissioner and other parties as appropriate.
3.4 Each bus operator providing Local Services on the Streamline Routes shall provide the Council and SPT with a Data Sharing Agreement suitable to permit performance monitoring and setting out the conditions under which the Council and SPT are permitted to use specific journey time and reliability data for public dissemination to report and promote bus travel. The Data Sharing Agreement is detailed in Schedule 9.
3.5 Whilst complying with the Operator Standards, bus operators will use reasonable endeavours to ensure that the Local Services they provide deliver a consistently high standard of ride for bus passengers and positively contribute to the delivery of the benefits sought under the Scheme. Bus operators will co-operate with SPT to investigate using the monitoring and evaluation standards in Schedule 7 and if deemed appropriate, promote and enter into Quality Partnership Agreements, Punctuality Improvement Partnerships and other service enhancements in order to further improve the quality, operation and efficiency of bus services operating on the Streamline routes.
3.6 The bus operators will co-operate with The Council and SPT, as bus infrastructure standards evolve and improvements are made to Streamline and other corridors, the Operators will enter discussions regarding improving the Operator Standards in line with the standard of infrastructure. The supporting Delivery Plan sets out the priorities for implementation and anticipated timescales for delivery.
3.7 Bus operators shall provide timetable, route and fares information for each of their services in their specifically allocated space in the information display panel provided at bus stops and shelters. This information must conform to SPT Guideline Standards.
3.8 Where “split stop” arrangements are provided, bus operators may only use the stop designated for that particular service. Arrangements currently in place with SPT will continue.
3.9 Bus operators providing Local Services on all roads in the scheme area shall provide the following phased introduction of vehicles meeting the following requirements:- I. At least 90% of each operator’s Local Services on streamline journeys within Glasgow City boundary will be operated with low floor buses (step free entrance and kneeling suspension with space for at least one wheelchair/buggy) and full EURO 2 emission standard engines from 16 January 2012. OR alternatively
II. At least 50% of each operator’s Local Services on streamline journeys within Glasgow City boundary will be operated with low floor buses (step free entrance and kneeling suspension with space for at least one wheelchair/buggy) and minimum EURO 3 emission standard engines for particulates (PM10) from 16 January 2012.
III. At least 90% of each operator’s Local Services on streamline journeys within Glasgow City boundary will be operated with low floor buses (step free entrance and kneeling suspension with space for at least one wheelchair/buggy) and minimum EURO 3 emission standard engines for particulates (PM10) from 16 January 2013. (The remaining 10% of such journeys must be low floor buses with full Euro 2 emission standard engines.)
IV. 100% of each operator’s Local Services on streamline journeys within Glasgow City boundary will be operated with low floor buses (step free entrance and kneeling suspension with space for at least one wheelchair/buggy) and minimum EURO 3 emission standard engines for particulates (PM10) from 16 January 2014. N.B. Buses that are fitted with a certified Transport for London approved continuously regenerating trap exhaust system that reduces particle emissions to minimum EURO 3 level will be permitted.
V. From First June 2014 each operator providing Local Services within the Glasgow City Centre Air Quality Management Area (AQMA) will require to operate a minimum of 20% of their total scheduled journeys within, passing through, terminating or originating from this area with buses fitted with full EURO 4 or higher emission standard engines. (This AQMA is bounded by the M8, River Clyde, Saltmarket/High St, Duke St/John Knox St and part of Royston Rd as shown in Schedule 10)
3.10 A bus operator may only use any of the Specified Facilities if:-
(a) a written undertaking from the bus operator in the form attached at Schedule 8 is provided to the Traffic Commissioner and a copy delivered to the Council and SPT.
(b) the Local Service is provided to the Operator Standards except for any period during which a bus operator is temporarily unable to do so owing to circumstances beyond his control, provided that the Council and the SPT are notified of the reason and anticipated duration of each individual circumstance as soon as the operator becomes aware of such circumstances.
4 SCHEME BENEFITS
4.1 The Scheme is intended to improve bus service provision standards and encourage passenger growth so that increased bus use can assist in restraining traffic congestion and its associated adverse environmental affects. The Scheme aims to achieve this by providing benefits for both bus users and bus operators in several key areas.
4.2 Facilities The improvement to roads, passenger facilities and the implementation of general traffic management measures aimed at providing higher priority for buses along the majority of Streamline Routes will bring benefits to those using and operating the bus services on the Streamline Routes. Buses will be able to travel the Streamline Routes with a shorter journey time but more importantly, they will be able to provide a more reliable and consistent service with a higher degree of compliance with their registered timetables. Bus users will benefit from being provided with higher quality bus stopping places that are safe and secure with improved service information and easy physical access to buses.
4.3 Standards of Service The provision of bus services to the Operator Standards will bring material benefits to those using them by ensuring that minimum standards are met or exceeded in relation to vehicle condition, driving standards, customer care, service reliability and other factors affecting the bus travel experience. Further environmental and social inclusion benefits will be gained from introducing higher standards for bus emission levels and low floor buses with provisions for the disabled and young families.
4.4 Patronage Growth Improved facilities and standards of service introduced to date have resulted in increased patronage and a growth trend across the city as a whole prior to the recent economic downturn. Implementation of the Scheme is necessary to preserve the benefits already accrued and to protect the facilities providing them. The Scheme will further improve facilities, provide ongoing maintenance and condition Local Services towards compliance with new Operator Standards. It is anticipated that further patronage growth can be achieved. 4.5 Air Quality The Council are satisfied that the provision of the Facilities and the operation of Local Services which are compliant with specified exhaust emission standards will improve air quality.
5 REVIEW AND MONITORING
5.1 SPT shall monitor compliance with the Operator Standards.
5.2 The monitoring and evaluation shall be carried out in accordance with the review and monitoring plan detailed in Schedule 7.
5.3 No later than 15 working days after the end of each six month period, (the first such period to begin on the commencement date of the Scheme), or at such intervals as SPT may so require, bus operators of Local Services using the Specified Facilities shall provide to SPT a written reports giving summary details of their compliance with the Operator Standards as detailed within Schedule 7.
5.4 The information provided through the monitoring procedure shall be evaluated against specific targets as specified in Schedule 7 and shall be considered at bi-annual review meetings between the Council, SPT and Operators for such further action as may be required.
5.5 The Council and SPT will prepare an annual review report of the operation of the Scheme on or around each anniversary of the commencement date which will include assessment of the Scheme’ against its original objectives, criteria and targets. Also, monitor progress against the Delivery Plan. This will be submitted to the Scottish Government within 6 months of the anniversary of the Scheme.
5.6 Operators, SPT and The Council will also have an obligation to report any key issues to the Board on a monthly basis, as listed in Schedule 7 and carry out intermediate monitoring reviews to monitor general progress as necessary.
5.7 Bus operators of Local Services will allow authorised personnel of the Council, SPT or a nominated survey company, access to travel on any Local Service in the Scheme area and provide any reasonable assistance they require exclusively for the purpose of monitoring compliance with the Scheme.
5.8 If any further action is identified by the Council and SPT as being required to maintain the Scheme benefits, the Council, SPT or the bus operator as appropriate shall carry out such action within a mutually agreed timescale appropriate to the action. 5.9 Operators who consistently fail to meet the Operator Standards, will, as a last resort, be reported to the Traffic Commissioner for consideration of regulatory action.
5.10 All data supplied by bus operators to the Council and SPT for the purposes of the Scheme shall be subject to the terms specified in Schedule 9.
6 GOVERNANCE
6.1 The Scheme will be operated following the governance structure set out in Schedule 11.
6.2 The Board roles and responsibilities are listed in Schedule 11.
6.3 In the event of any dispute between the Council, SPT and any bus operator, the parties to the dispute shall attempt to resolve same as amicably and quickly as possible. Should the dispute not be resolved within 14 days, the matter shall be referred to directorate or equivalent personnel of the parties involved who shall endeavour to resolve the dispute. If the matter remains unresolved after a further period of 14 days, the parties may refer the dispute to arbitration with an independent arbiter being appointed by the President of the Law Society of Scotland.
7 GENERAL
This Quality Partnership Scheme as set out on this and the preceding pages and Schedules one to ten hereto is made by Glasgow City Council and Strathclyde Partnership for Transport is made on the [date] For and on behalf of the Council at Glasgow
on the….…..day of ………………………. 2011
……………………………………(Signature)
…………………………………….(Print name)
……………………………………(Position)
For and on behalf of SPT at Glasgow
on the….…..day of ………………………. 2011
……………………………………(Signature)
…………………………………….(Print name)
……………………………………(Position) MAP OF SCHEME AREA SCHEDULE 1 STREAMLINE ROUTE 1 FAIFLEY TO BAILLIESTON WEST SCHEDULE 1.1 STREAMLINE ROUTE 2 FAIFLEY TO BAILLIESTON EAST SCHEDULE 1.2 STREAMLINE ROUTE 3 GREAT WESTERN ROAD SCHEDULE 1.3 STREAMLINE ROUTE 4 CLARKSTON ROAD SCHEDULE 1.4 STREAMLINE ROUTE 5 POLLOKSHAWS ROAD SCHEDULE 1.5 STREAMLINE ROUTE 6 PAISLEY ROAD WEST SCHEDULE 1.6 STREAMLINE ROUTE 7 BALMORE ROAD SCHEDULE 1.7 STREAMLINE ROUTE 8 MARYHILL ROAD SCHEDULE 1.8 STREAMLINE ROUTE 9 TOLLCROSS ROAD SCHEDULE 1.9 STREAMLINE ROUTE 10 DALMARNOCK ROAD SCHEDULE 1.10 STREAMLINE ROUTE 11 EDINBURGH ROAD SCHEDULE 1.11 STREAMLINE ROUTE 12 SPRINGBURN ROAD SCHEDULE 1.12 STREAMLINE ROUTE 13 DUKE STREET SCHEDULE 1.13 CITY CENTRE SCHEDULE 1.14 SCHEDULE 2
SPECIFIED FACILITIES SCHEDULE
CONTENTS PAGE
SCHEDULE 2.1. STOPPING PLACES (ROUTES 1 TO 14)
SCHEDULE 2.2. INTEGRATED BUS PRIORITY MEASURES(BUS LANES)
SCHEDULE 2.3. BUS LANE ENFORCEMENT CAMERA SITES AND RELATED TRAFFIC REGULATION ORDERS
SCHEDULE 2.4 STREAMLINE TRAFFIC REGULATION ORDERS
SCHEDULE 2.5 PROCEDURE TO BE FOLLOWED IN MAKING MODIFICATIONS TO SPECIFIED FACILITIES STREAMLINE ROUTE 1 FAIFLEY TO BAILLIESTON WEST SCHEDULE 2.1.1
EXISTIING STOP QPS CODE NAPTAN LOCATION DIRECTION SHELTER HA KERB RTI FACILITY PROTECTION FACILITY INSTALLATION Q1_61 6090218 St Vincent Street St Vincent Terrace Westbound 1 No Yes Yes Yes Dec 2006 Q1_62 6090219 St Vincent Street Elderslie Street Westbound 1 Yes Yes No Yes May 2008 Q1_63 6090220 St Vincent Street Elderslie Street Eastbound 1 Yes Yes Yes Yes Dec 2006 Q1_64 6090221 St Vincent Street Breadalbane Street Westbound 1 Yes Yes Yes Yes Dec 2006 Q1_65 6090222 St Vincent Street Pembroke Street Eastbound 1 Yes Yes No Yes Jul 2006 Q1_66 6090223 Argyle Street Berkeley Street Eastbound 1 Yes Yes Yes Yes Dec 2006 Q1_67 6090224 Argyle Street Berkeley Street Westbound 1 Yes Yes No Yes Nov 2006 Q1_68 6090225 Argyle Street Derby Street Eastbound 1 Yes Yes No Yes Mar 2008 Q1_69 6090226 Argyle Street Haugh Road Westbound 1 Yes Yes Yes Yes Dec 2006 Q1_70 6090227 Argyle Street Haugh Road Eastbound No Yes Yes No Yes Jul 2004 Q1_71 6090229 Argyle Street Art Galleries Westbound 1 Yes Yes Yes Yes Dec 2006 Q1_72 6090230 Argyle Street Art Galleries Eastbound 1 Yes Yes Yes Yes Jan 2005 Q1_73 6090231 Argyle Street Blantyre Street Eastbound 1 Yes Yes Yes Yes Dec 2006 Q1_74 6090232 Dumbarton Road Western Infirmary Eastbound 1 Yes No Yes Yes Mar 2010 Q1_75 6090233 Dumbarton Road Western Infirmary Westbound 1 Yes Yes Yes Yes Dec 2006 Q1_76 6090234 Dumbarton Road University Of Glasgow Eastbound No Yes Yes No Yes Mar 2010 Q1_77 6090235 Dumbarton Road Church St Westbound 1 Yes Yes No Yes Apr 2008 Q1_78 6090237 Dumbarton Road Mansfield Street Eastbound 1 Yes Yes Yes Yes Jan 2005 Q1_79 6090238 Dumbarton Road Mansfield Street Westbound No No No No Yes Nov 2009 Q1_80 6090240 Dumbarton Road Partick Library Westbound 1 Yes Yes Yes Yes Dec 2006 Q1_81 6090241 Dumbarton Road Stewartville Street Eastbound 1 Yes Yes Yes Yes Jan 2005 Q1_82 6090242 Dumbarton Road Peel Street Eastbound No Yes Yes No Yes Apr 2004 Q1_83 6090243 Dumbarton Road Peel Street Eastbound 1 Yes Yes Yes Yes Aug 2004 Q1_83a 6090244 Dumbarton Road Opp Hayburn Street Eastbound 1 Yes Yes No Yes Nov 2009 Q1_84 6090245 Dumbarton Road Methodist Church Eastbound 1 Yes Yes Yes Yes Apr 2004 Q1_85 6090246 Dumbarton Road Sandy Road Westbound 1 Yes Yes Yes Yes Apr 2008 Q1_86 6090247 Dumbarton Road Police Station Eastbound 1 Yes Yes Yes Yes Jan 2005 Q1_87 6090250 Dumbarton Road Auchentorlie Street Eastbound 1 Yes Yes Yes Yes Aug 2008 Q1_88 6090251 Dumbarton Road Auchentorlie Street Westbound 1 Yes Yes Yes Yes Dec 2006 Q1_89 6090410 Dumbarton Road Balshagray Crescent Eastbound 1 Yes Yes No Yes Nov 2003 Q1_90 6090411 Dumbarton Road Inchholm Street Westbound 1 No Yes Yes Yes Dec 2007 Q1_91 6090412 Dumbarton Road Glendore Street Eastbound 1 Yes Yes Yes Yes Apr 2008 Q1_92 6090413 Dumbarton Road Souire Street Westbound 1 Yes Yes Yes Yes Apr 2008 Q1_93 6090414 Dumbarton Road Edzell Street Westbound 1 Yes Yes Yes Yes Aug 2007 Q1_94 6090415 Dumbarton Road St Pauls School Eastbound 1 Yes Yes Yes Yes Dec 2007 Q1_95 6090416 Dumbarton Road Primrose Street Westbound 1 Yes Yes Yes Yes Nov 2003 Q1_96 6090417 Dumbarton Road Westland Drive Eastbound 1 Yes Yes Yes Yes Dec 2008 Q1_97 6090418 Dumbarton Road Primrose Court Eastbound 1 Yes Yes Yes Yes Dec 2008 Q1_98 6090419 Dumbarton Road Methill Street Westbound 1 Yes Yes Yes Yes Jan 2008 Q1_99 6090420 Dumbarton Road Duncan Avenue Eastbound No No Yes No Yes May 2011 Q1_100 6090421 Dumbarton Road Harland Street Westbound No No Yes No Yes May 2011 Q1_101 6090422 Dumbarton Road Dunglass Avenue Eastbound No No Yes No Yes Jul 2004 Q1_102 6090423 Dumbarton Road Verona Avenue Westbound No No Yes No Yes May 2011 Q1_103 6090425 Dumbarton Road Raploch Avenue Eastbound 1 Yes Yes Yes Yes Aug 2008 Q1_104 6090426 Dumbarton Road Duchall Street Westbound 1 Yes Yes Yes Yes Nov 2003 Q1_105 6090427 Dumbarton Road Stronvar Lane Eastbound 1 Yes Yes No Yes Feb 2007 Q1_106 6090428 Dumbarton Road Larchfield Place Westbound No No Yes No Yes Jun 2006 Q1_107 6090429 Dumbarton Road Larchfield Place Eastbound 1 Yes Yes No Yes Feb 2007 Q1_108 6090430 Dumbarton Road Kingsway Westbound No Yes Yes No Yes Nov 2008 Q1_109 6090431 Dumbarton Road Plean Street Westbound 1 Yes Yes No Yes Oct 2007 Q1_110 6090432 Dumbarton Road Plean Street Eastbound 1 Yes Yes Yes Yes Dec 2006 Q1_111 6090433 Dumbarton Road Blawarthill Westbound No No Yes No Yes Jun 2006 Q1_112 6090434 Dumbarton Road Blawarthill Eastbound 1 Yes Yes Yes Yes Jan 2008 Q1_113 6090435 Dumbarton Road Dyke Road Eastbound 1 Yes Yes No Yes Apr 2008 Q1_114 6090436 Dumbarton Road Dyke Road Westbound 1 Yes Yes No Yes Apr 2008 Q1_115 6090437 Dumbarton Road Yoker Recreational GroundWestbound No No Yes No Yes Apr 2011 Q1_116 6090438 Dumbarton Road Yoker Recreational GroundEastbound 1 No Yes No Yes Dec 2006 Q1_117 6090439 Dumbarton Road Kelso Street Westbound 1 No Yes No Yes May 2007 Q1_118 6090440 Dumbarton Road Kelso Street Eastbound 2 No Yes No Yes Jun 2007 Q1_119 6090441 Dumbarton Road Bouverie Street Westbound 1 No Yes No Yes Apr 2008 Q1_120 6090442 Dumbarton Road Hawick Street Eastbound 1 No Yes Yes Yes Jan 2008 Q1_121 6090443 Dumbarton Road Mill Road Eastbound 1 No Yes No Yes Nov 2003 Q1_122 60904011 Dumbarton Road Cooperage Court Westbound 1 Yes Yes Solar Yes Jul 2010
Shelter 1 – Good quality with power Shelter 2 – Poor quality without power STREAMLINE ROUTE 1 FAIFLEY TO BAILLIESTON EAST SCHEDULE 2.1.2
EXISTIING STOP QPS CODE NAPTAN LOCATION DIRECTION SHELTER HA KERB RTI FACILITY PROTECTION FACILITY INSTALLATION Q1_1 60901799 Glasgow Road Muiredge Terrace Westbound 1 Yes Yes No Yes Dec 2006 Q1_2 60901800 Glasgow Road Thornbridge Road Eastbound No Yes Yes No Yes Sep 2004 Q1_3 60901801 Glasgow Road Ladyhill Drive Westbound 1 Yes Yes No Yes Feb 2007 Q1_4 60901803 Glasgow Road Maxwell Avenue Eastbound 1 Yes Yes No Yes Sep 2004 Q1_5 60901804 Glasgow Road Maxwell Avenue Westbound 1 Yes Yes No Yes Jul 2007 Q1_6 60901805 Glasgow Road Hillsborough Road Eastbound 1 Yes Yes No Yes Mar 2007 Q1_7 60901806 Glasgow Road Garforth Road Westbound 1 Yes Yes No Yes Sep 2004 Q1_8 60901807 Glasgow Road Barrachnie Road Eastbound 1 Yes Yes Yes Yes Apr 2008 Q1_9 60901693 Baillieston Road Juniper Terrace Westbound 1 Yes Yes Yes Yes Dec 2006 Q1_10 60903603 Baillieston Road Juniper Terrace Eastbound No Yes Yes No Yes Sep 2004 Q1_11 60901691 Baillieston Road Carrick Drive Westbound 2 Yes Yes No Yes Sep 2004 Q1_12 60901692 Baillieston Road Carrick Drive Eastbound No Yes Yes No Yes Sep 2004 Q1_13 60901690 Baillieston Road Blackcroft Road Eastbound 1 No Yes No Yes Jan 2003 Q1_14 60901689 Baillieston Road Sandyhills Road Eastbound 1 Yes Yes No Yes Aug 2004 Q1_15 60901688 Baillieston Road Glen ogle Street Westbound 1 No Yes Yes Yes Dec 2006 Q1_16 60901687 Shettleston Road Dodside Street Eastbound No Yes Yes No Yes Aug 2004 Q1_17 60901686 Shettleston Road Dodside Street Westbound No Yes Yes No Yes Apr 2009 Q1_18 60901685 Shettleston Road Fingask Street Eastbound 1 No Yes No Yes Jan 2003 Q1_19 60901684 Shettleston Road Culross Street Westbound 1 No Yes Yes Yes Dec 2006 Q1_20 60901683 Shettleston Road Gartocher Road Eastbound 1 No Yes No Yes Oct 2006 Q1_21 60901682 Shettleston Road Killen Street Eastbound 1 No Yes No Yes Jan 2003 Q1_22 60901681 Shettleston Road Fenella Street Westbound No No Yes No Yes Sep 2004 Q1_23 60901680 Shettleston Road Fenella street Eastbound 1 No Yes Yes Yes Dec 2006 Q1_24 60901678 Shettleston Road Police Station Westbound 1 No Yes Yes Yes Dec 2006 Q1_25 60901677 Shettleston Road Police Station Eastbound 1 No Yes Yes Yes Dec 2006 Q1_26 60901676 Shettleston Road Vesalius Street Eastbound 1 No Yes Yes Yes Sep 2004 Q1_27 60901675 Shettleston Road Wellshot Road Westbound 1 No Yes Yes Yes Dec 2006 Q1_28 60901674 Shettleston Road Darleith Street Eastbound 1 No Yes No Yes Nov 2006 Q1_29 60901673 Shettleston Road Dalveen Street Westbound 1 No Yes No Yes Sep 2004 Q1_30 60901672 Shettleston Road Blair Street Eastbound No No Yes No Yes Sep 2004 Q1_31 60901671 Shettleston Road Old Shettleston Road Eastbound 1 No Yes No Yes Oct 2006 Q1_32 60901670 Shettleston Road St Mark Street Westbound 1 No Yes No Yes Sep 2004 Q1_33 60901663 Westmuir Street Caroline Street Eastbound No No Yes No Yes Aug 2004 Q1_34 60901662 Westmuir Street Caroline Street Westbound 1 No Yes No Yes Aug 2004 Q1_35 60901661 Westmuir Street Crail Street Eastbound 1 No Yes No Yes Nov 2003 Q1_36 60901660 Westmuir Street Crail Street Westbound No Yes Yes No Yes Aug 2004 Q1_37 60901659 Westmuir Street Parkhead Church Eastbound 1 Yes Yes Yes Yes Dec 2006 Q1_38 60901658 Westmuir Street Ravel Row Westbound 1 Yes Yes Yes Yes Nov 2003 Q1_39 60901456 Gallowgate St Michaels Church Westbound 1 No Yes Yes Yes Dec 2006 Q1_40 60901457 Gallowgate Ewing Place Eastbound No No Yes No Yes Aug 2004 Q1_41 60901458 Gallowgate The Forge Eastbound 1 No Yes Yes Yes Nov 2003 Q1_42 60901459 Gallowgate The Forge Westbound 1 No Yes Yes Yes Dec 2008 Q1_43 60901460 Gallowgate Holywell Street Westbound 1 Yes Yes No Yes Oct 2006 Q1_44 60901461 Gallowgate Holywell Street Eastbound No No Yes No Yes Aug 2004 Q1_45 60901463 Gallowgate Forge Retail Park Eastbound No Yes Yes No Yes Jan 2005 Q1_46 60901464 Gallowgate Forge Retail Park Westbound No Yes Yes No Yes Aug 2004 Q1_47 60901465 Gallowgate David Street Eastbound 1 No Yes Yes Yes Dec 2006 Q1_48 60901466 Gallowgate Fielden Street Westbound No No Yes No Yes Oct 2006 Q1_49 60901467 Gallowgate St Mungo's Academy Westbound 1 No Yes No Yes Apr 2005 Q1_50 60901468 Gallowgate Whitevale Street Eastbound 1 No Yes No Yes Nov 2003 Q1_51 60901469 Gallowgate St Mungo's Sports GroundWestbound 1 Yes Yes No Yes Oct 2006 Q1_52 60901470 Gallowgate Sword Street Eastbound 1 No Yes No Yes Mar 2008 Q1_53 60901471 Gallowgate Abercrombie Street Westbound 1 No Yes Yes Yes Dec 2006 Q1_54 60901472 Gallowgate Graham Square Eastbound 1 No Yes No Yes Nov 2006 Q1_55 60901473 Gallowgate Graham Square Westbound 1 No Yes Yes Yes Nov 2003 Q1_55a 60904002 Gallowgate Sydney Street Eastbound 1 No ? No Yes Oct 2008 Q1_56 60901475 Gallowgate Claythorn Street Westbound 1 No Yes Yes Yes Jul 2004 Q1_57 60901476 Gallowgate Bain Street Eastbound 1 Yes Yes Yes Yes Dec 2006 Q1_58 60901477 Gallowgate Bain Street Westbound No Yes Yes No Yes Aug 2004 Q1_59 60901478 Gallowgate Ross Street Eastbound No Yes Yes No Yes Nov 2008
Shelter 1 – Good quality with power Shelter 2 – Poor quality without power STREAMLINE ROUTE 3 – GREAT WESTERN ROAD SCHEDULE 2.1.3
EXISTIING STOP QPS CODE NAPTAN LOCATION DIRECTION SHELTER HA KERB RTI FACILITY PROTECTION FACILITY INSTALLATION Q2_1 6090391 Great Western Road Lincoln Avenue Westbound No No Yes No Yes Mar 2005 Q2_2 60903575 Great Western Road Lincoln Avenue Eastbound 2 No Yes No Yes May 2011 Q2_3 6090390 Great Western Road Knightswood Road Westbound 1 No Yes No Yes Mar 2005 Q2_4 6090389 Great Western Road Knightswood Road Eastbound 1 No Yes No Yes Mar 2005 Q2_5 6090388 Great Western Road Knightscliffe Avenue Eastbound 1 No Yes No Yes Mar 2005 Q2_6 6090387 Great Western Road Knightscliffe Avenue Westbound 1 No Yes No Yes Mar 2005 Q2_7 6090386 Great Western Road Munro Place Eastbound 1 Yes Yes No Yes Mar 2005 Q2_8 6090385 Great Western Road Munro Place Westbound 1 No Yes No Yes Mar 2005 Q2_9 6090384 Great Western Road Bearsden Road Eastbound 1 Yes Yes Yes Yes Aug 2008 Q2_10 6090383 Great Western Road Bearsden Road Westbound 1 Yes Yes Yes Yes Aug 2008 Q2_11 6090382 Great Western Road Crow Road Eastbound 1 Yes Yes No Yes Mar 2005 Q2_12 6090381 Great Western Road Ancaster Drive Westbound 1 Yes Yes Yes Yes Mar 2005 Q2_13 6090380 Great Western Road Ancaster Drive Westbound 1 Yes Yes No Yes Mar 2005 Q2_14 6090379 Great Western Road Ascot Avenue Eastbound 1 No Yes No Yes Mar 2005 Q2_15 6090378 Great Western Road Ascot Avenue Westbound 1 No Yes Yes Yes Apr 2008 Q2_16 6090377 Great Western Road Dorchester Avenue Eastbound 1 No Yes Yes Yes Mar 2005 Q2_17 6090376 Great Western Road Dorchester Avenue Westbound 1 Yes Yes No Yes Mar 2005 Q2_18 6090375 Great Western Road Whittinghame Drive Westbound No No Yes No Yes Mar 2005 Q2_19 6090374 Great Western Road Whittinghame Drive Eastbound 1 Yes Yes Yes Yes Dec 2006 Q2_20 6090373 Great Western Road Leicester Avenue Eastbound 1 Yes Yes Yes Yes Apr 2010 Q2_21 6090372 Great Western Road Shelley Road Westbound 1 Yes Yes Yes Yes Jul 2008 Q2_22 6090371 Great Western Road Devonshire Terrace Eastbound 1 No Yes No Yes Mar 2005 Q2_23 6090370 Great Western Road Devonshire Terrace Westbound 1 Yes Yes No Yes Mar 2005 Q2_24 6090368 Great Western Road Hyndland Road Eastbound 1 No Yes No Yes Mar 2005 Q2_25 6090369 Great Western Road Hyndland Road Westbound 1 No Yes No Yes Mar 2005 Q2_26 6090367 Great Western Road Kirklee Road Eastbound 1 Yes Yes No Yes Mar 2005 Q2_27 6090366 Great Western Road Kirklee Road Westbound 1 Yes Yes No Yes Mar 2005 Q2_28 60903880 Great Western Road Botanic Gardens Eastbound No No Yes No Yes Aug 2006 Q2_29 6090365 Great Western Road Queen Margaret Drive Eastbound 1 Yes Yes No Yes May 2005 Q2_30 6090363 Great Western Road Kersland Street Westbound 1 Yes Yes Yes Yes Dec 2006 Q2_31 6090362 Great Western Road Buckingham Terrace Eastbound 1 Yes Yes No Yes Aug 2008 Q2_32 6090361 Great Western Road Buckingham Terrace Westbound 1 Yes Yes Yes Yes Dec 2006 Q2_33 6090360 Great Western Road Hamilton Park Avenue Eastbound 1 Yes Yes Yes Yes Dec 2006 Q2_34 6090359 Great Western Road Bank Street Westbound No Yes Yes No Yes Jun 2006 Q2_35 6090358 Great Western Road Montague Street Westbound 1 Yes Yes Yes Yes Jun 2007 Q2_36 6090357 Great Western Road Montague Street Eastbound 1 Yes Yes Yes Yes Dec 2006 Q2_37 6090354 Great Western Road Napiershall Street Eastbound 1 Yes Yes Yes Yes Dec 2006 Q2_38 6090355 Great Western Road Dunearn Street Westbound 1 Yes Yes Yes Yes Dec 2006 Q2_39 6090352 Great Western Road Cromwell Street Eastbound 1 Yes Yes Yes Yes Dec 2006 Q2_40 6090353 Great Western Road Cromwell Street Westbound 1 Yes Yes Yes Yes May 2007
Shelter 1 – Good quality with power Shelter 2 – Poor quality without power STREAMLINE ROUTE 4 – CLARKSTON ROAD SCHEDULE 2.1.4
EXISTIING STOP QPS CODE NAPTAN LOCATION DIRECTION SHELTER HA KERB RTI FACILITY PROTECTION FACILITY INSTALLATION Q2_41 60902509 Gorbals Street Ballater Street Northbound 1 No Yes No Yes Apr 2001 Q2_42 60902510 Gorbals Street Ballater Street Southbound 1 Yes Yes No Yes Jan 2007 Q2_43 60902508 Gorbals Street Clelland Street Southbound 1 No Yes No Yes Jul 2008 Q2_44 60902506 Gorbals Street Bedford Lane Northbound 1 No Yes No Yes Dec 2006 Q2_45 60902518 Pollokshaws Road Cumberland Street Northbound 1 Yes Yes No Yes Mar 2001 Q2_46 60902519 Pollokshaws Road Cumberland Street Southbound No Yes Yes No Yes Feb 2003 Q2_47 60902520 Pollokshaws Road Cavendish Street Northbound No Yes Yes No Yes Feb 2003 Q2_48 60902521 Pollokshaws Road Devon Street Southbound No Yes Yes No Yes Feb 2003 Q2_49 60902523 Pollokshaws Road Eglinton Street Southbound 1 No Yes No Yes Dec 2001 Q2_50 60902524 Victoria Road Butterbiggins Road Northbound 1 Yes Yes Yes Yes Dec 2006 Q2_51 60902525 Victoria Road Coplaw Street Southbound 1 Yes Yes Yes Yes Jun 2000 Q2_52 60902526 Victoria Road Cuthbertson Street Northbound 1 No Yes No Yes Oct 2000 Q2_53 60903778 Victoria Road Kingarth Street Southbound Yes Dec 2006 Q2_54 60902528 Victoria Road Calder Street Northbound 1 No Yes Yes Yes Dec 2006 Q2_55 60902527 Victoria Road Calder Street Southbound 1 No Yes Yes Yes Apr 2008 Q2_56 60902529 Victoria Road Torrisdale Street Northbound Yes Feb 2003 Q2_57 60902530 Victoria Road Albert Avenue Southbound 1 No Yes Yes Yes Dec 2006 Q2_58 60902550 Langside Road Queens Drive Southbound No No Yes No Yes Feb 2003 Q2_59 60902551 Langside Road Grange Road Northbound 1 No Yes No Yes Mar 2010 Q2_60 60902552 Grange Road Battlefield Road Northbound 1 No Yes Yes Yes Mar 2010 Q2_61 60902553 Grange Road Battlefield Road Northbound 1 No Yes Yes Yes Dec 2006 Q2_62 60902554 Grange Road Battlefield Road Northbound Yes Mar 2010 Q2_63 60902555 Grange Road Battlefield Road Northbound 1 No Yes No Yes Jul 2007 Q2_64 60902557 Battlefield Road Battlefield Gardens Westbound No Yes Yes No Yes Dec 2009 Q2_65 60902558 Battlefield Road Valview Terrace Eastbound 1 Yes Yes Yes Yes Jul 2007 Q2_66 60902559 Battlefield Road Battlefield Avenue Westbound 1 Yes Yes No Yes Oct 2007 Q2_67 60902560 Battlefield Road Battlefield Avenue Eastbound 1 Yes Yes Yes Yes Jul 2007 Q2_67b 60902562 Battlefield Road West of Cathcart Rd Eastbound 1 Yes Yes No Yes Jul 2007 Q2_67a 60903983 Battlefield Road West of Cathcart Rd Westbound 1 Yes Yes No Yes Feb 2008 Q2_68 60902564 Holmlea Road Morley Street Southbound 1 Yes Yes No Yes Mar 2008 Q2_69 60902563 Holmlea Road Morley Street Northbound No No Yes No Yes Jul 2007 Q2_70 60902565 Holmlea Road Gryffe Street Southbound 1 No Yes No Yes Jul 2007 Q2_71 60902566 Holmlea Road Gryffe Street Northbound 1 Yes Yes Yes Yes Jul 2007 Q2_72 60902567 Holmlea Road Orchy Street Southbound No No Yes No Yes Jul 2007 Q2_73 60902596 Rannoch Street Holmlea Road Eastbound 1 Yes Apr 2008 Q2_74 60902568 Holmlea Road Tulloch Street Northbound 1 Yes Yes No Yes Oct 2007 Q2_75 60902569 Holmlea Road Old Castle Road Southbound 1 Yes Yes No Yes Apr 2008 Q2_76 60902570 Clarkston Road Monreith Road East Northbound No Yes Yes No Yes Jul 2007 Q2_77 60902571 Clarkston Road Struan Road Southbound No Yes Yes No Yes Jul 2007 Q2_78 60902572 Clarkston Road Holmhead Road Northbound 1 Yes Yes No Yes Aug 2007 Q2_79 60902573 Clarkston Road Holmhead Road Southbound 1 Yes Yes No Yes Aug 2007 Q2_80 60902574 Clarkston Road Merrylee Road Northbound 1 Yes Yes Yes Yes Aug 2007 Q2_81 60902575 Clarkston Road Brunton Street Southbound 1 Yes Yes No Yes Apr 2008 Q2_82 60902576 Clarkston Road Gavinton Street Northbound 1 Yes Yes Yes Yes Jan 2008 Q2_83 60902577 Clarkston Road Clarkston Avenue Southbound 1 Yes Yes Yes Yes Aug 2007 Q2_84 60902578 Clarkston Road Bogton Avenue Northbound 1 Yes Yes No Yes Aug 2007 Q2_85 60902579 Clarkston Road Brentfield Road Southbound No Yes Yes No Yes Aug 2007 Q2_86 60902598 Spean Street Gryffe Street Northbound No No Yes No Yes Nov 2010 Q2_87 60902597 Spean Street Gryffe Street Southbound No No Yes No Yes Aug 2007 Q2_88 60902600 Spean Street Ruel Street Southbound No Yes Yes No Yes Aug 2007 Q2_89 60902601 Spean Street Battlefield Avenue Northbound 1 Yes Yes No Yes Aug 2007 Q2_90 60902602 Cartside Quadrant Cartvale Road Southbound No Yes Yes No Yes Aug 2007 Q2_91 60902603 Cartside Street Lochleven Road Northbound No Yes Yes No Yes Aug 2007 Q2_92 60902604 Cartside Street Lochleven Road Southbound No Yes Yes No Yes Aug 2007 Q2_93 60902605 Sinclair Drive Dundrennan Road Northbound 1 No Yes No Yes Aug 2007 Q2_94 60902606 Sinclair Drive Cartvale Road Southbound 1 Yes Yes No Yes Mar 2008 Q2_95 60902607 Sinclair Drive Ledard Road Northbound No Yes Yes No Yes Aug 2007
Shelter 1 – Good quality with power Shelter 2 – Poor quality without power STREAMLINE ROUTE 5 – POLLOKSHAWS ROAD SCHEDULE 2.1.5
EXISTIING STOP QPS CODE NAPTAN LOCATION DIRECTION SHELTER HA KERB RTI FACILITY PROTECTION FACILITY INSTALLATION Q2_96 60902617 Eglinton Street Norflok Street Southbound 1 Yes Yes Yes Yes Mar 2006 Q2_97 60902616 Eglinton Street Norflok Street Northbound 1 No Yes Yes No Oct 2000 Q2_98 60902618 Eglinton Street Norflok Street Southbound 1 Yes Yes Yes Yes Apr 2008 Q2_99 60902621 Eglinton Street Cook Street Northbound 1 Yes Yes Yes No Oct 2000 Q2_100 60902620 Eglinton Street Bedford Street Southbound 1 Yes Yes Yes No Nov 2000 Q2_101 60902622 Eglinton Street Mauchline Street Northbound No Yes Yes No Yes Feb 2003 Q2_102 60902624 Eglinton Street Cavendish Street Southbound 1 Yes Yes Yes Yes Feb 2003 Q2_103 60902626 Eglinton Street Gourock Street Southbound 1 No Yes Yes No Nov 2000 Q2_104 60902627 Eglinton Street Cardwell Street Northbound 1 Yes Yes Yes No Nov 2000 Q2_105 60902632 Pollokshaws Road Albert Drive Northbound 1 Yes Yes No No Apr 2001 Q2_106 60902634 Pollokshaws Road Albert Drive Southbound 1 No Yes No No Apr 2001 Q2_107 60902636 Pollokshaws Road Kingarth Street Southbound 1 No Yes No No Nov 2000 Q2_108 60902635 Pollokshaws Road Nithsdale Drive Northbound No No Yes No Yes Feb 2003 Q2_109 60902637 Pollokshaws Road Kingarth Street Northbound 1 No Yes No No Apr 2001 Q2_110 60902638 Pollokshaws Road Calder Street Southbound 1 No Yes No No Feb 2003 Q2_111 60902644 Pollokshaws Road Nithsdale Road Northbound 1 No Yes No No Nov 2000 Q2_112 60902643 Pollokshaws Road Queens Drive Southbound 1 No Yes No No Apr 2001 Q2_113 60902645 Pollokshaws Road Marywood Square Northbound 1 No Yes No No Aug 2000 Q2_114 60902646 Pollokshaws Road Marywood Square Southbound 1 Yes Yes No No Sep 2000 Q2_115 60902649 Pollokshaws Road Langside Avenue Southbound 1 No Yes No No Sep 2000 Q2_116 60902647 Pollokshaws Road Minard Road Northbound 1 No Yes No No Sep 2000 Q2_117 60902668 Pollokshaws Road Mossside Road Southbound 1 No Yes No Yes Mar 2006 Q2_118 60902670 Pollokshaws Road Mossside Road Northbound No No Yes No Yes Feb 2003 Q2_119 60902669 Pollokshaws Road Mossside Road Southbound 1 No Yes No Yes Mar 2006 Q2_120 60902671 Pollokshaws Road Ravenswood Drive Northbound 1 Yes Yes No No Sep 2000 Q2_121 60902672 Pollokshaws Road Midloathian drive Northbound 2 No Yes No Yes Apr 2010 Q2_122 60902674 Pollokshaws Road Mannering Road Northbound No No Yes No Yes Jun 2006 Q2_123 60902673 Pollokshaws Road Rossendale Road Southbound No No Yes No Yes Feb 2003 Q2_124 60902675 Pollokshaws Road Haggs Road Northbound 1 No Yes No No Sep 2000 Q2_125 60902676 Pollokshaws Road Haggs Road Southbound 1 No Yes No No Nov 2001 Q2_126 60902678 Pollokshaws Road Christian Street Northbound 2 Yes Yes No Yes Apr 2010 Q2_127 60902679 Pollokshaws Road Christian Street Southbound 1 Yes Yes No No Aug 2000 Q2_128 60902680 Pollokshaws Road Shawholm Crescent Northbound 1 No Yes No No Oct 2000 Q2_129 60902681 Pollokshaws Road Shawholm Crescent Northbound 1 No Yes No No Oct 2000
Shelter 1 – Good quality with power Shelter 2 – Poor quality without power STREAMLINE ROUTE 6 – PAISLEY ROAD WEST SCHEDULE 2.1.6
EXISTIING STOP QPS CODE NAPTAN LOCATION DIRECTION SHELTER HA KERB RTI FACILITY PROTECTION FACILITY INSTALLATION Q3_1 60903051 Paisley Road West Crookston Road Westbound 1 Yes Yes No Yes Sep 2004 Q3_2 60903050 Paisley Road West Sandwood Road Eastbound 1 Yes Yes No Yes Apr 2008 Q3_3 60903048 Paisley Road West Hillington Rd South Eastbound 1 Yes Yes Yes Yes Dec 2006 Q3_4 60903049 Paisley Road West Hillington Rd South Westbound 1 Yes Yes No Yes Sep 2004 Q3_5 60903047 Paisley Road West Kinross Avenue Westbound 1 Yes Yes No Yes Jun 2006 Q3_6 60903046 Paisley Road West Kinross Avenue Eastbound 1 Yes Yes No Yes Apr 2008 Q3_7 60903045 Paisley Road West Mosspark Drive Westbound 1 Yes Yes No Yes Apr 2008 Q3_8 60903044 Paisley Road West Blairgowrie Road Eastbound 1 Yes Yes Yes Yes Sep 2004 Q3_9 60903043 Paisley Road West Berryknowes Road Westbound 1 Yes Yes No Yes Apr 2008 Q3_10 60903042 Paisley Road West Berryknowes Road Eastbound 1 Yes Yes No Yes Sep 2004 Q3_11 60903041 Paisley Road West Lamermoor Avenue Westbound 1 Yes Yes Yes Yes Sep 2004 Q3_12 60903040 Paisley Road West Lourdes Avenue Eastbound 1 Yes Yes Yes Yes Dec 2006 Q3_13 60903039 Paisley Road West Lourdes Avenue Westbound 1 Yes Yes Yes Yes Sep 2004 Q3_14 60903038 Paisley Road West Mosspark Boulevard Eastbound 1 Yes Yes Yes Yes Dec 2006 Q3_15 60903037 Paisley Road West Barfillan Drive Westbound 1 Yes Yes No Yes Apr 2008 Q3_16 60903036 Paisley Road West Dunellan Street Eastbound 1 Yes Yes Yes Yes Sep 2004 Q3_17 60903035 Paisley Road West Dunellan Street Westbound 1 Yes Yes No Yes Sep 2004 Q3_18 60903033 Paisley Road West Jura Street Westbound 1 Yes Yes No Yes Sep 2004 Q3_19 60903031 Paisley Road West Minto Crescent Eastbound 1 Yes Yes Yes Yes Dec 2006 Q3_20 60903030 Paisley Road West Helen Street Westbound 1 Yes Yes Yes Yes Sep 2004 Q3_21 60903029 Paisley Road West Helen Street Eastbound 1 Yes Yes Yes Yes Sep 2004 Q3_22 60903028 Paisley Road West Dumbreck Road Westbound No No Yes No Yes Sep 2004 Q3_23 60903027 Paisley Road West Dumbreck Road Eastbound No No Yes No Yes Sep 2004 Q3_24 60903026 Paisley Road West Skene Road Eastbound 1 Yes Yes Yes Yes Dec 2006 Q3_25 60903025 Paisley Road West Beech Avenue Westbound 1 Yes Yes No Yes Sep 2004 Q3_26 60903024 Paisley Road West Edminston Drive Eastbound 1 Yes Yes Yes Yes Dec 2006 Q3_27 60903023 Paisley Road West Midlock Street Westbound 1 Yes Yes No Yes Apr 2008 Q3_28 60903022 Paisley Road West Midlock Street Eastbound 1 Yes Yes Yes Yes Dec 2006 Q3_29 60903021 Paisley Road West Cessnock Street Eastbound 1 Yes Yes Yes Yes Dec 2006 Q3_30 60903020 Paisley Road West Lendel Place Westbound 1 Yes Yes No Yes Apr 2008 Q3_31 60903018 Paisley Road West Harvie Street Westbound 1 Yes Yes No Yes Jun 2006 Q3_32 60903019 Paisley Road West Harvie Street Eastbound 1 Yes Yes Yes Yes Dec 2006 Q3_33 60903017 Paisley Road West Sussex Street Westbound 1 Yes Yes No Yes Sep 2004 Q3_34 60903016 Paisley Road West Mair Street Eastbound 1 No Yes No Yes Sep 2004 Q3_35 60903015 Paisley Road West Portman Street Eastbound 1 Yes Yes Yes Yes Sep 2004 Q3_36 60903014 Paisley Road West Stanley Street Westbound 1 Yes Yes No Yes Sep 2004 Q3_37 60903013 Paisley Road Springfield Quay Eastbound 1 Yes Yes Yes Yes Dec 2006 Q3_38 60903012 Paisley Road Springfield Quay Westbound 1 Yes Yes No Yes Apr 2008 Q3_39 60903011 Morrison Street Laidlaw Street Westbound No No Yes No Yes Mar 2006 Q3_40 60903001 Paisley Road Laidlaw Street Eastbound No Yes Yes No Yes Sep 2004 Q3_41 60903010 Nelson Street West Street Westbound 1 Yes Yes No Yes Jul 2008 Q3_42 60903617 Kingston Street Centre Street Westbound 2 No Yes No Yes Jun 2006
Shelter 1 – Good quality with power Shelter 2 – Poor quality without power STREAMLINE ROUTE 7 – BALMORE ROAD SCHEDULE 2.1.7
EXISTIING STOP QPS CODE NAPTAN LOCATION DIRECTION SHELTER HA KERB RTI FACILITY PROTECTION FACILITY INSTALLATION Q3_43 6090820 Garscube Road Sawmillfield Street Southbound 1 Yes Yes No Yes Apr 2004 Q3_44 6090821 Garscube Road Sawmillfield Street Northbound 1 Yes Yes No Yes Apr 2004 Q3_45 6090985 Possil Road Rodney Street Southbound 1 Yes Yes No Yes Dec 2006 Q3_46 6090986 Possil Road Baird Brae Northbound No Yes Yes No Yes Aug 2004 Q3_47 6090987 Possil Road Dawson Road Northbound 1 Yes Yes No Yes Dec 2006 Q3_48 6090988 Possil Road Ellesmere Street Northbound 1 Yes Yes No Yes Dec 2006 Q3_49 6090989 Possil Road Ellesmere Street Southbound 1 Yes Yes No Yes Dec 2006 Q3_50 6090990 Saracen Street Possil Road Northbound No Yes Yes No Yes Dec 2004 Q3_51 6090991 Saracen Street Keppochhill Road Southbound 1 Yes Yes Yes Yes Feb 2007 Q3_52 6090992 Saracen Street Stonyhurst Street Northbound 1 Yes Yes No Yes Mar 2007 Q3_53 6090993 Saracen Street Stonyhurst Street Southbound 1 Yes Yes Yes Yes Feb 2007 Q3_54 6090994 Saracen Street Bardowie Street Southbound 1 Yes Yes Yes Yes Feb 2007 Q3_55 6090995 Saracen Street Bardowie Street Northbound 1 Yes Yes No Yes Jun 2007 Q3_56 6090998 Balmore Road Closeburn Street Southbound 1 Yes Yes Yes Yes May 2008 Q3_57 6090999 Balmore Road Mireton Street Northbound 1 Yes Yes No Yes Feb 2007 Q3_58 60901001 Balmore Road Balmore Square Southbound 1 Yes Yes Yes Yes Feb 2007 Q3_59 60901000 Balmore Road Balmore Square Northbound 1 Yes Yes No Yes Dec 2004 Q3_60 60901002 Balmore Road Balmore Place Southbound 1 Yes Yes Yes Yes Feb 2007 Q3_61 60901003 Balmore Road Balmore Place Northbound No Yes Yes No Yes Dec 2004 Q3_62 60901005 Balmore Road Broadholm Street Southbound 1 Yes Yes No Yes Mar 2008 Q3_63 60901004 Balmore Road Claddens Street Northbound 1 Yes Yes No Yes Mar 2008 Q3_64 60901006 Balmore Road Haywood Street Southbound 1 Yes Yes No Yes Feb 2007 Q3_65 60901007 Balmore Road Hillend Road Northbound No Yes Yes No Yes Dec 2004 Q3_66 60901008 Balmore Road Kilfinan Road Southbound 1 Yes Yes No Yes Feb 2007 Q3_67 60901009 Balmore Road Kilfinan Road Northbound No Yes Yes No Yes Dec 2004 Q3_68 60901010 Balmore Road Knapdale Street Southbound 1 Yes Yes Yes Yes Dec 2006 Q3_69 60901011 Balmore Road Strachur Street Northbound 1 No Yes No Yes Dec 2004
Shelter 1 – Good quality with power Shelter 2 – Poor quality without power STREAMLINE ROUTE 8 – MARYHILL ROAD SCHEDULE 2.1.8
EXISTIING STOP QPS CODE NAPTAN LOCATION DIRECTION SHELTER HA KERB RTI FACILITY PROTECTION FACILITY INSTALLATION Q4_1 6090868 Maryhill Road Killermont View Westbound No No Yes No Yes Feb 2008 Q4_2 6090867 Maryhill Road Killermont View Eastbound No No Yes No Yes Apr 2008 Q4_3 6090866 Maryhill Road Acre Road Eastbound 1 No Yes No Yes Jun 2007 Q4_4 6090865 Maryhill Road Acre Road Westbound 1 No Yes No Yes May 2007 Q4_5 6090864 Maryhill Road Glasgow University Westbound 1 No Yes No Yes May 2006 Q4_6 6090863 Maryhill Road Glasgow University Eastbound 1 No Yes No Yes May 2006 Q4_7 6090862 Maryhill Road Kirn Stret Eastbound 1 No Yes No Yes May 2007 Q4_8 6090861 Maryhill Road Kirn Stret Westbound 1 Yes Yes No Yes May 2007 Q4_9 6090859 Maryhill Road Duncruin Street Eastbound 1 Yes Yes No Yes May 2007 Q4_10 6090858 Maryhill Road Skaethorn Road Westbound 1 Yes Yes No Yes Dec 2004 Q4_11 6090857 Maryhill Road Fingal Street Eastbound 1 Yes Yes Yes Yes Dec 2006 Q4_12 6090856 Maryhill Road Fingal Street Westbound No Yes Yes No Yes Dec 2004 Q4_13 6090854 Maryhill Road Gairbraid Avenue Westbound 1 Yes Yes No Yes Jun 2007 Q4_14 6090853 Maryhill Road Lochburn Road Eastbound 1 Yes Yes Yes Yes Dec 2006 Q4_15 6090852 Maryhill Road Kelvindale Road Eastbound 1 Yes Yes Yes Yes Mar 2008 Q4_16 6090851 Maryhill Road Kelvindale Road Westbound 1 Yes Yes No Yes Dec 2004 Q4_17 60903493 Maryhill Road Shawpark Street Eastbound 1 Yes Yes Yes Yes Oct 2008 Q4_18 6090849 Maryhill Road Shawpark Street Westbound 1 Yes Yes No Yes Dec 2004 Q4_19 6090847 Maryhill Road Garrioch Road Westbound 2 No Yes No Yes Oct 2010 Q4_20 6090846 Maryhill Road Shakespeare Street Eastbound 1 No No Yes Yes Dec 2006 Q4_21 6090843 Maryhill Road Avenuepark Street Westbound 1 Yes Yes No Yes Dec 2004 Q4_22 6090844 Maryhill Road Avenuepark Street Eastbound 1 Yes Yes No Yes Dec 2004 Q4_23 6090840 Maryhill Road Bisland Drive Eastbound 1 Yes Yes No Yes Oct 2006 Q4_24 6090841 Maryhill Road Queen Margaret Drive Westbound 1 Yes Yes No Yes Jun 2006 Q4_25 60903534 Maryhill Road Fire Station Eastbound No No Yes No Yes Dec 2004 Q4_26 6090839 Maryhill Road Braeside Street Westbound 1 Yes Yes No Yes May 2007 Q4_27 6090838 Maryhill Road Dunard Street Eastbound 1 Yes Yes No Yes Jun 2006 Q4_28 6090836 Maryhill Road Bonawe Street Southbound 1 Yes Yes No Yes Oct 2007 Q4_29 6090837 Maryhill Road Dalmally Street Northbound 1 Yes Yes No Yes May 2007 Q4_30 6090835 Maryhill Road Wilton Street Northbound 1 Yes Yes No Yes Apr 2007 Q4_31 6090834 Maryhill Road Hinshaw Street Southbound 1 Yes Yes No Yes May 2007 Q4_32 6090833 Maryhill Road Hopehill Road Southbound 1 Yes Yes No Yes Oct 2007 Q4_33 6090832 Maryhill Road Seamore Street Northbound 1 Yes Yes Yes Yes Dec 2006 Q4_34 6090831 Maryhill Road Windsor Street Southbound 1 Yes Yes No Yes May 2007 Q4_35 6090830 Maryhill Road St Georges Cross Southbound 1 Yes Yes No Yes Oct 2007 Q4_36 6090829 Maryhill Road St Georges Cross Northbound 1 Yes Yes No Yes Jun 2007
Shelter 1 – Good quality with power Shelter 2 – Poor quality without power STREAMLINE ROUTE 9 – TOLLCROSS ROAD SCHEDULE 2.1.9
EXISTIING STOP QPS CODE NAPTAN LOCATION DIRECTION SHELTER HA KERB RTI FACILITY PROTECTION FACILITY INSTALLATION Q4_37 60901622 Tollcross Road Helenvale Street Eastbound No No Yes No Yes Nov 2010 Q4_38 60901621 Tollcross Road Helenvale Street Westbound 1 No Yes No Yes Nov 2010 Q4_39 60903795 Tollcross Road Bus Garage Eastbound No No No No Yes Nov 2010 Q4_40 60901623 Tollcross Road Bus Garage Eastbound 1 Yes Yes No Yes Nov 2010 Q4_41 60901624 Tollcross Road Bus Garage Westbound 1 No Yes Yes Yes Nov 2010 Q4_42 60901626 Tollcross Road Drumover Drive Westbound 1 Yes Yes No Yes Nov 2010 Q4_43 60901625 Tollcross Road Drumover Drive Eastbound 1 Yes Yes No Yes Nov 2010 Q4_44 60901627 Tollcross Road Muiryfauld Drive Westbound No Yes Yes No Yes Nov 2010 Q4_45 60901628 Tollcross Road Muiryfauld Drive Eastbound No Yes Yes No Yes Nov 2010 Q4_46 60901629 Tollcross Road Tollcross Park Westbound 1 Yes Yes No Yes Nov 2010 Q4_47 60901630 Tollcross Road Tollcross Park Eastbound No Yes Yes No Yes Nov 2010 Q4_48 60901631 Tollcross Road Dunira Street Westbound 1 No Yes No Yes Nov 2010 Q4_49 60901632 Tollcross Road Wellshot Road Eastbound No No Yes No Yes Nov 2010 Q4_50 60901633 Tollcross Road Altyre Street Westbound 1 Yes Yes No Yes Nov 2010 Q4_51 60901634 Tollcross Road Altyre Street Eastbound 1 Yes Yes No Yes Nov 2010 Q4_52 60901635 Tollcross Road Dalness Street Westbound 1 Yes Yes No Yes Nov 2010 Q4_53 60901636 Tollcross Road Corbett Street Eastbound 1 Yes Yes Yes Yes Nov 2010 Q4_54 60901637 Tollcross Road Causwayside Street Westbound No Yes Yes No Yes Nov 2010 Q4_55 60901638 Tollcross Road Fullarton Avenue Westbound 1 Yes Yes Yes Yes Nov 2010 Q4_56 60901639 Tollcross Road Fullarton Avenue Eastbound No No No No Yes Nov 2010 Q4_57 60901640 Tollcross Road Falside Street Eastbound 1 No Yes No Yes Nov 2010 Q4_58 60901641 Tollcross Road Falside Street Westbound 1 No Yes Yes Yes Nov 2010
Shelter 1 – Good quality with power Shelter 2 – Poor quality without power STREAMLINE ROUTE 10 – DALMARNOCK ROAD SCHEDULE 2.1.10
EXISTIING STOP QPS CODE NAPTAN LOCATION DIRECTION SHELTER HA KERB RTI FACILITY PROTECTION FACILITY INSTALLATION Q5_1 60901485 London Road Charlotte Street Eastbound 1 No Yes Yes Yes May 2005 Q5_2 60901484 London Road Charlotte Street Westbound 1 Yes Yes Yes Yes May 2005 Q5_3 60901486 London Road Kent Street Westbound 1 Yes Yes Yes Yes Jan 2008 Q5_4 60901487 London Road Bain Street Eastbound No Yes Yes No Yes May 2008 Q5_5 60901488 London Road Claythorn Park Eastbound No Yes Yes No Yes May 2005 Q5_6 60901489 London Road Claythorn Park Westbound No Yes Yes No Yes May 2005 Q5_7 60901490 London Road Green Street Eastbound 1 Yes Yes Yes Yes May 2005 Q5_8 60901491 London Road Green Street Westbound 1 Yes Yes Yes Yes Feb 2007 Q5_9 60901492 London Road Clyde Street Eastbound No Yes Yes No Yes Jan 2009 Q5_10 60901493 London Road Anson Street Westbound 1 Yes Yes No Yes Mar 2008 Q5_11 60901496 London Road Kerr Drive Eastbound 1 Yes Yes Yes Yes May 2005 Q5_12 60903866 Bridgeton Cross Northbound No Yes Yes No Yes Apr 2010 Q5_13 60903851 Bridgeton Cross Southbound No Yes Yes No Yes Jun 2010 Q5_14 60901519 Dalmarnock Road Megan Street Northbound 2 Yes Yes No Yes May 2007 Q5_15 60903867 Dalmarnock Road Megan Street Southbound 1 Yes Yes No Yes May 2007 Q5_16 60901522 Dalmarnock Road Muslin Street Northbound 1 Yes Yes No Yes May 2008 Q5_17 60901521 Dalmarnock Road Ruby Street Southbound No Yes Yes No Yes May 2005 Q5_18 60901523 Dalmarnock Road Old Dalmarnock Road Southbound No Yes Yes No Yes May 2005 Q5_19 60901524 Dalmarnock Road Bartholomew Street Northbound 1 Yes Yes No Yes May 2005 Q5_20 60901525 Dalmarnock Road Poplin Street Northbound No Yes Yes No Yes Sep 2007 Q5_21 60901526 Dalmarnock Road Springfield Road Southbound 1 Yes Yes Yes Yes May 2005 Q5_22 60901527 Dalmarnock Road Springfield Road Northbound 1 Yes Yes No Yes Apr 2008 Q5_23 60901528 Dalmarnock Road Summerfield Street Southbound 1 Yes Yes Yes Yes May 2005 Q5_24 60901530 Dalmarnock Road Beechgrove Street Northbound 1 Yes Yes No Yes Apr 2008 Q5_25 60901529 Dalmarnock Road Allan Street Southbound 1 Yes Yes No Yes Apr 2008
Shelter 1 – Good quality with power Shelter 2 – Poor quality without power STREAMLINE ROUTE 11 – EDINBURGH ROAD SCHEDULE 2.1.11
EXISTIING STOP QPS CODE NAPTAN LOCATION DIRECTION SHELTER HA KERB RTI FACILITY PROTECTION FACILITY INSTALLATION Q6_1 60901423 Alexandra Parade Royal Infirmary Westbound 1 Yes Yes No Yes Apr 2010 Q6_2 60901422 Alexandra Parade Royal Infirmary Eastbound 1 Yes Yes No Yes Apr 2010 Q6_3 60901421 Alexandra Parade Wishart Street Eastbound 1 Yes Yes No Yes Jul 2005 Q6_4 60901420 Alexandra Parade Hanson Street Westbound 1 Yes Yes Yes Yes Jul 2005 Q6_5 60901419 Alexandra Parade Milnbank Street Eastbound 1 Yes Yes Yes Yes Jul 2005 Q6_6 60901418 Alexandra Parade Milnbank Street Westbound 1 Yes Yes No Yes Jul 2005 Q6_7 60901417 Alexandra Parade Whitehill Street Eastbound 1 Yes Yes Yes Yes Jul 2005 Q6_8 60901416 Alexandra Parade Whitehill Street Westbound 1 Yes Yes Yes Yes Jul 2005 Q6_9 60901415 Alexandra Parade Craigielea Street Westbound 1 Yes Yes Yes Yes Jul 2005 Q6_10 60901414 Alexandra Parade Meadowpark Street Eastbound 1 Yes Yes Yes Yes Jul 2005 Q6_11 60901413 Alexandra Parade Alexandra Park Street Westbound 1 Yes Yes No Yes Jul 2007 Q6_12 60901412 Alexandra Parade Eastercraigs Eastbound 1 Yes Yes No Yes Sep 2006 Q6_13 60901411 Cumbernauld Road Kennyhill Square Eastbound 1 Yes Yes Yes Yes Mar 2006 Q6_14 60901409 Cumbernauld Road Aitken Street Westbound 1 Yes Yes Yes Yes Jul 2005 Q6_15 60901408 Cumbernauld Road Aberfoyle Street Eastbound 1 Yes Yes Yes Yes Jul 2005 Q6_16 60901407 Cumbernauld Road Aberfoyle Street Westbound 1 Yes Yes No Yes Jun 2006 Q6_17 60901749 Edinburgh Road Cumbernauld Road Westbound 1 Yes Yes No Yes Jul 2005 Q6_18 60901750 Edinburgh Road Cumbernauld Road Eastbound 1 Yes Yes No Yes Jul 2005 Q6_19 60901751 Edinburgh Road Corston Street Eastbound 1 Yes Yes No Yes Sep 2006 Q6_20 60901752 Edinburgh Road Hogarth Avenue Westbound 1 Yes Yes Yes Yes Jul 2005 Q6_21 60901753 Edinburgh Road Linton Street Eastbound 1 Yes Yes No Yes Jun 2006 Q6_22 60901755 Edinburgh Road Barnton Street Westbound 1 Yes Yes No Yes Jun 2006 Q6_23 60901754 Edinburgh Road Silverburn Street Eastbound 1 Yes Yes No Yes Jun 2006 Q6_24 60901756 Edinburgh Road Carntynehall Road Westbound 1 Yes Yes Yes Yes Feb 2007 Q6_25 60901757 Edinburgh Road Carntynehall Road Eastbound 1 Yes Yes Yes Yes Jul 2005 Q6_26 60901758 Edinburgh Road Ruchazie Street Westbound 1 Yes Yes No Yes Dec 2006 Q6_27 60901759 Edinburgh Road Ruchazie Street Eastbound 1 Yes Yes No Yes Jul 2005 Q6_28 60901760 Edinburgh Road Greyfriars Street Westbound 1 Yes Yes No Yes Jul 2005 Q6_29 60901761 Edinburgh Road Sutherness Drive Eastbound 1 Yes Yes No Yes Dec 2006 Q6_30 60901763 Edinburgh Road Cardowan Road Eastbound 1 Yes Yes No Yes Jan 2007 Q6_31 60901762 Edinburgh Road Cardowan Road Westbound 1 Yes Yes No Yes May 2007 Q6_32 60901765 Edinburgh Road Gantock Crescent Eastbound 1 Yes Yes No Yes Dec 2006 Q6_33 60901764 Edinburgh Road Gantock Crescent Westbound 1 Yes Yes No Yes Jan 2007 Q6_34 60901766 Edinburgh Road Springboig Road Eastbound 1 Yes Yes No Yes Dec 2006 Q6_35 60901767 Edinburgh Road Springboig Road Westbound 1 Yes Yes No Yes Dec 2006 Q6_36 60901768 Edinburgh Road Summerlee Street Eastbound 1 Yes Yes No Yes Jan 2007 Q6_37 60901769 Edinburgh Road Tanfield Street Westbound 1 Yes Yes No Yes Jan 2007 Q6_38 60901771 Edinburgh Road Bartiebeith Street Westbound 1 Yes Yes No Yes Feb 2007 Q6_39 60901772 Edinburgh Road Bartiebeith Street Eastbound 1 Yes Yes No Yes Jan 2007 Q6_40 60901773 Edinburgh Road Inver Road Westbound 1 Yes Yes No Yes Feb 2007 Q6_41 60901774 Edinburgh Road Inver Road Eastbound 1 Yes Yes No Yes Dec 2006 Q6_42 60901776 Edinburgh Road Garvel Road Westbound 1 Yes Yes No Yes Jan 2007 Q6_43 60901775 Edinburgh Road Dunan Place Eastbound 1 Yes Yes No Yes Jan 2007 Q6_44 60901777 Edinburgh Road Wellhouse Road Eastbound 1 Yes Yes No Yes Jan 2007 Q6_45 60901778 Edinburgh Road Hallhill Road Westbound 1 Yes Yes No Yes Mar 2008 Q6_46 60901779 Edinburgh Road Garlieston Road Eastbound 1 Yes Yes No Yes Jan 2007 Q6_47 60901780 Edinburgh Road Garlieston Road Westbound 1 Yes Yes No Yes Jan 2007 Q6_48 60901782 Edinburgh Road Barrachnie Road Eastbound No Yes Yes No Yes Jul 2005 Q6_49 60901781 Edinburgh Road Barrachnie Road Westbound 1 Yes Yes No Yes Jul 2005 Q6_50 60903420 Edinburgh Road Thornbridge Avenue Eastbound No Yes Yes No Yes Jul 2005 Q6_51 60901784 Edinburgh Road Rycroft Drive Eastbound No Yes Yes No Yes Jul 2005 Q6_52 60901783 Edinburgh Road Rycroft Drive Westbound 1 Yes Yes No Yes Jul 2005 Q6_53 60901785 Edinburgh Road Greenshields Road Westbound 1 Yes Yes No Yes Jul 2005 Q6_54 60901786 Edinburgh Road Greenshields Road Eastbound No Yes Yes No Yes Jul 2005 Q6_55 60901787 Edinburgh Road Swinton Road Eastbound 1 Yes Yes No Yes Jul 2005 Q6_56 60901788 Edinburgh Road Swinton Road Westbound No Yes Yes No Yes Jun 2006 Q6_57 60901789 Edinburgh Road Easterhouse Road Eastbound No Yes Yes No Yes Jul 2005 Q6_58 60901790 Edinburgh Road Main Street Westbound 1 Yes Yes No Yes Jul 2005
Shelter 1 – Good quality with power Shelter 2 – Poor quality without power STREAMLINE ROUTE 12 – SPRINGBURN ROAD SCHEDULE 2.1.12
EXISTIING STOP QPS CODE NAPTAN LOCATION DIRECTION SHELTER HA KERB RTI FACILITY PROTECTION FACILITY INSTALLATION Q7_1 60901142 Springburn Road Fountainwell Road Northbound 1 Yes Yes Yes Yes Dec 2004 Q7_2 60901143 Springburn Road Fountainwell Road Southbound 1 Yes Yes Yes Yes Dec 2004 Q7_3 60901144 Springburn Road Petershill Road Southbound 1 Yes Yes No Yes Dec 2004 Q7_4 60901145 Springburn Road Petershill Road Northbound 1 Yes Yes No Yes Dec 2004 Q7_5 60901146 Springburn Road Adamswell Street Southbound 1 Yes Yes Yes Yes Dec 2004 Q7_6 60901171 Altas Road Flemington Street Southbound 1 Yes Yes No Yes May 2008 Q7_7 60901172 Altas Road Angus Street Northbound 1 Yes Yes No Yes Nov 2006 Q7_8 60901173 Altas Road Springburn Way Southbound 2 Yes Yes No Yes Jan 2007 Q7_9 60901174 Altas Road Springburn Way Northbound 2 Yes Yes No Yes Jan 2007 Q7_10 60901175 Altas Road Wellfield Street Southbound 2 Yes Yes No Yes Dec 2006 Q7_11 60901176 Altas Road Wellfield Street Northbound 2 Yes Yes No Yes May 2007 Q7_12 60901177 Altas Road Hawthorn Street Northbound 2 Yes Yes No Yes Feb 2007 Q7_13 60901178 Altas Road Hawthorn Street Southbound 1 Yes Yes No Yes May 2008 Q7_14 60901167 Ballgrayhill Road Lenzie Street Northbound 1 Yes Yes No Yes Nov 2006 Q7_15 60901166 Ballgrayhill Road Lenzie Street Southbound 1 Yes Yes No Yes Apr 2008 Q7_16 60901165 Ballgrayhill Road Mossfield Street Northbound 1 Yes Yes No Yes Nov 2007 Q7_17 60901164 Ballgrayhill Road Mossfield Street Southbound No Yes Yes No Yes Dec 2004 Q7_18 60901163 Ballgrayhill Road Viewpoint Place Northbound 2 Yes Yes No Yes Aug 2007 Q7_19 60901162 Ballgrayhill Road Viewpoint Place Southbound 2 Yes Yes No Yes Aug 2007 Q7_20 60901161 Ballgrayhill Road Belmont Road Northbound 1 Yes Yes No Yes May 2007 Q7_21 60901159 Ballgrayhill Road Stobhill Road Southbound 1 Yes Yes No Yes Nov 2006 Q7_22 60901160 Ballgrayhill Road Stobhill Road Northbound 1 Yes Yes No Yes Jun 2008 Q7_23 60901156 Colston Road Colston Avenue Eastbound No Yes Yes No Yes Dec 2004
Shelter 1 – Good quality with power Shelter 2 – Poor quality without power STREAMLINE ROUTE 13 – DUKE STREET SCHEDULE 2.1.13
EXISTIING STOP QPS CODE NAPTAN LOCATION DIRECTION SHELTER HA KERB RTI FACILITY PROTECTION FACILITY INSTALLATION Q8_1 60901428 Duke Street High Street Westbound 1 Yes Yes Yes Yes Jun 2005 Q8_2 60901429 Duke Street Burrells Lane Eastbound 1 Yes Yes Yes Yes Jun 2005 Q8_3 60901430 Duke Street John Knox Street Westbound 1 Yes Yes Yes Yes Jun 2005 Q8_4 60901431 Duke Street John Knox Street Eastbound 1 Yes Yes Yes Yes Jun 2005 Q8_6 60901432 Duke Street Barrack Street Westbound 1 Yes Yes No Yes Jun 2005 Q8_5 60901433 Duke Street Hunter Street Eastbound 1 Yes Yes No Yes May 2006 Q8_7 60901434 Duke Street McIntosh Street Westbound 1 Yes Yes Yes Yes Jun 2005 Q8_8 60901435 Duke Street McIntosh Street Eastbound 1 Yes Yes No Yes May 2006 Q8_10 60901436 Duke Street Craigpark Drive Eastbound 1 Yes Yes No Yes Jun 2005 Q8_9 60901437 Duke Street Annbank Street Westbound 1 Yes Yes Yes Yes Jun 2005 Q8_11 60901438 Duke Street Roselea Drive Westbound 1 Yes Yes No Yes Sep 2007 Q8_12 60901440 Duke Street Garfield Street Eastbound 1 Yes Yes No Yes Feb 2007 Q8_13 60901441 Duke Street Bathgate Street Westbound 1 Yes Yes No Yes Aug 2007 Q8_14 60901442 Duke Street Meadowpark Street Eastbound No Yes Yes No Yes May 2008 Q8_15 60901443 Duke Street Glendale Street Westbound No Yes Yes No Yes Nov 2008 Q8_16 60901444 Duke Street Gateside Street Eastbound 2 Yes Yes No Yes Jun 2007 Q8_17 60901447 Duke Street Aiken Street Westbound 2 Yes Yes No Yes Jun 2007 Q8_18 60901448 Duke Street Carntyne Road Eastbound No Yes Yes No Yes Jun 2006 Q8_20 60901449 Duke Street Todd Street Eastbound 1 Yes Yes No Yes Jun 2007 Q8_19 60901450 Duke Street Craigmore Street Westbound 1 Yes Yes No Yes Jun 2007 Q8_21 60901451 Duke Street East Wellington Street Westbound 1 Yes Yes Yes Yes Mar 2010 Q8_22 60901452 Duke Street East Wellington Street Eastbound 1 Yes Yes Yes Yes Jun 2005 Q8_23 60901454 Duke Street Dunbar Street Westbound 1 Yes Yes Yes Yes Jun 2005
Shelter 1 – Good quality with power Shelter 2 – Poor quality without power CITY CENTRE SCHEDULE 2.1.14
STOP EXISTIING QPS CODE NAPTAN LOCATION DIRECTION SHELTER HA KERB PROTECTIO RTI FACILITY FACILITY N INSTALLATI CC_1 609081 St Vincent Street Elmbank Street Eastbound No No Yes No Yes Dec 2006 CC_2 609080 St Vincent Street Holland Street Westbound 1 No Yes Yes Yes Dec 2006 CC_3 609083 West George Street Blythswood Square Eastbound 1 Yes Yes No Yes Jan 2009 CC_4 609084 West George Street West Campbell Street Eastbound No Yes Yes No Yes Jul 2004 CC_5 609027 Renfield Street West George Street Southbound No No Yes No Yes Jan 1900 CC_6 609028 Renfield Street West George Lane Southbound 2 No Yes No Yes May 2008 CC_7 609029 Renfield Street Drury Street Southbound 1 No Yes No Yes Nov 2006 CC_8 609030 Union Street Gordon Street Southbound Yes Jul 2004 CC_9 609031 Union Street Gordon Street Southbound Yes Jan 2009 CC_10 609032 Union Street Argyle Street Southbound Yes Jul 2004 CC_11 609033 Union Street Argyle Street Southbound Yes Jul 2004 CC_12 609049 Argyle Street Queen Street Eastbound 1 No Yes Yes Yes Jul 2004 CC_13 609050 Argyle Street Queen Street Eastbound 1 No Yes Yes Yes Jul 2004 CC_14 609067 Ingram Street Queen Street Eastbound 1 No Yes No Yes Nov 2006 CC_15 609065 Glassford Street Wilson Street Southbound 1 No Yes Yes Yes Apr 2008 CC_16 609064 Glassford Street Wilson Street Northbound 1 No Yes No Yes Sep 2007 CC_17 60903710 Glassford Street Trongate Southbound 1 No Yes Yes Yes Dec 2007 CC_18 6090106 Trongate Hutcheson Street Eastbound 1 No Yes No Yes Mar 2007 CC_19 6090105 Trongate Hutcheson Street Eastbound 1 No Yes No Yes Jul 2004 CC_20 6090103 Trongate Candleriggs Westbound 1 No Yes No Yes Jul 2004 CC_21 6090102 Trongate Parnie Street Eastbound 1 No Yes No Yes Jul 2004 CC_22 60903713 Trongate Walls Street Westbound 1 No Yes No Yes Jul 2004 CC_23 60901480 Gallowgate Watson Street Eastbound 1 No Yes Yes Yes Jan 2005 CC_24 60901481 Gallowgate Molendinar Street Eastbound 1 No Yes Yes Yes Dec 2006 CC_25 60903711 Stockwell Street Trongate Southbound No No Yes No Yes Jun 2006 CC_26 609063 Stockwell Street Osborne Street Southbound 1 No Yes Yes Yes Dec 2006 CC_27 609062 Stockwell Street Stockwell Place Northbound No No Yes No Yes Jul 2004 CC_28 60903539 Stockwell Place Howard Street Eastbound 1 No Yes No Yes Oct 2007 CC_29 60903541 Howard Street Dixon Street Eastbound 1 No Yes No Yes Jul 2004 CC_30 609037 Jamaica Street Howard Street Southbound 1 No Yes No Yes Mar 2007 CC_31 609036 Jamaica Street Midland Street Southbound 1 No Yes No Yes Apr 2007 CC_32 609035 Jamaica Street Argyle Street Southbound No No Yes No Yes Jan 1900 CC_33 609034 Jamaica Street Argyle Street Southbound 1 No Yes No Yes Jul 2004 CC_34 60903543 Jamaica Street Argyle Street Northbound 1 No Yes Yes Yes Dec 2006 CC_35 609045 Argyle Street Hope Street Eastbound No No Yes No Yes Jul 2004 CC_36 60903 Hope Street Argyle Street Northbound No No Yes No Yes Jun 2006 CC_37 60904 Hope Street Argyle Street Northbound No No Yes No Yes Jun 2006 CC_38 60905 Hope Street Central Station Northbound 1 No Yes No Yes Jul 2004 CC_39 60907 Hope Street Waterloo Street Northbound 1 No Yes No Yes Jul 2004 CC_40 60909 Hope Street Waterloo Street Northbound 1 No Yes Yes Yes Jul 2004 CC_41 60903519 Hope Street Bothwell Street Northbound 1 No Yes Yes Yes Apr 2008 CC_42 60908 Hope Street Waterloo Street Northbound 1 No Yes No Yes Nov 2006 CC_43 609078 St Vincent Street West Campbell Street Westbound 1 No Yes Yes Yes Dec 2006 CC_44 609079 St Vincent Street Douglas Street Westbound No No Yes No Yes Jul 2004 CC_45 609010 Hope Street West George Lane Northbound 1 No Yes No Yes Nov 2006 CC_46 609011 Hope Street West George Street Northbound No No Yes No Yes Jul 2004 CC_47 609012 Hope Street West Regent Lane Northbound No No Yes No Yes Jun 2006 CC_48 609013 Hope Street West Regent Street Northbound No No Yes No Yes Jul 2004 CC_49 609014 Hope Street Bath Street Northbound 1 No Yes No Yes Nov 2006 CC_50 609015 Hope Street Sauchiehall Street Northbound No No Yes No Yes Jul 2004 CC_51 609016 Hope Street Sauchiehall Street Northbound 1 No Yes Yes Yes Dec 2006 CC_52 609017 Hope Street Renfrew Street Northbound 1 No Yes No Yes Mar 2007 CC_53 609018 Hope Street Theatre Royal Northbound 1 No Yes Yes Yes Dec 2006 CC_54 609019 Hope Street Cowcaddens Road Northbound No No Yes No Yes Jul 2004 CC_55 6090153 West Graham Street Rose Street Westbound 1 No Yes Yes Yes Jun 2001 CC_56 6090154 West Graham Street Garscube Road Eastbound No No No No Yes Aug 2009 CC_57 6090155 West Graham Street Scott Street Eastbound No No No No Yes Jul 2004 CC_58 6090156 West Graham Street Scott Street Westbound No No No No Yes Jul 2004 CC_59 6090151 Garscube Road Dobbiesloan Southbound 1 No Yes Yes Yes Mar 2008 CC_60 6090152 Garscube Road Dobbiesloan Southbound 1 No Yes Yes Yes Mar 2008 CC_61 6090150 Garscube Road West Graham Street Northbound 1 No Yes Yes Yes Dec 2000 CC_62 6090163 Renfrew Street Cambridge Street Eastbound 1 No Yes Yes Yes Oct 2008 CC_63 6090164 Renfrew Street Cambridge Street Eastbound No No Yes No Yes Jan 1900 CC_64 6090165 Renfrew Street Hope Street Eastbound 1 No Yes Yes Yes Dec 2006 CC_65 6090166 Renfrew Street Hope Street Eastbound 1 No Yes No Yes Jul 2004 CC_66 609020 Renfield Street Renfrew Lane Southbound 1 No Yes No Yes Jul 2004 CC_67 609021 Renfield Street Sauchiehall Street Southbound 1 No Yes No Yes Jan 1900 CC_68 609022 Renfield Street Bath Street Southbound 1 No Yes No Yes Nov 2006 CC_69 609023 Renfield Street Bath Street Southbound 1 No Yes No Yes Oct 2006 CC_70 609024 Renfield Street Bath Lane Southbound 1 No Yes No Yes Jun 2008 CC_71 609025 Renfield Street West Regent Lane Southbound 1 No Yes No Yes Jul 2004 CC_72 609026 Renfield Street West George Street Southbound 1 No Yes No Yes May 2008 CC_73 60902615 Bridge Street Clyde Place Southbound 1 No Yes Yes Yes Mar 2006 CC_74 609073 George Square Queen Street Westbound No No Yes No Yes Jul 2004 CC_75 609075 St Vincent Place Buchanan Street Westbound 1 No Yes Yes Yes Dec 2006 CC_76 609076 St Vincent Street Renfield Street Westbound 1 No Yes No Yes Jul 2004 CC_77 609077 St Vincent Street Hope Street Westbound 1 No Yes No Yes Jul 2004 Shelter 1 – Good quality with power Shelter 2 – Poor quality without power 24 HOUR BUSLANES SCHEDULE 2.2 ROAD NAME DIRECTION FROM TO EFFECTIVE LENGTH (m) WIDTH DATE Eglinton Street Southbound Cumberland St Devon St 24 Hour 170 3 1998 Eglinton Street Southbound Devon St Turiff St 24 Hour 50 3 1998 Eglinton Street Northbound Maxwell Rd Carwell St 24 Hour 40 3 1998 Eglinton Street Northbound Carwell St Gourock St 24 Hour 30 3 1998 Eglinton Street Northbound Gourock St - 24 Hour 15 3 1998 Eglinton Street Northbound - Lauder St 24 Hour 10 3 1998 Eglinton Street Northbound Lauder St Devon St 24 Hour 90 3 1998 Eglinton Street Northbound Devon St Cumberland St 24 Hour 170 3 1998 Gorbals Street Northbound Bedford Lane Norfolk St 24 Hour 175 4 1997 Gorbals Street Southbound Norfolk St Cumberland St 24 Hour 415 4 1997 Maryhill Road Northbound Clarendon Place Clarendon St 24 Hour 100 3 1997 Maryhill Road Southbound Northpark Street Windsor Street 24 Hour 770 3 1997 Maryhill Road Northbound Raeberry Street Garscube Road 24 Hour 325 3 1997 Maryhill Road Northbound Braeside Street Firestation Road 24 Hour 230 3 1997 Maryhill Road Southbound Firestation Road Braeside Street 24 Hour 145 3 1997 Maryhill Road Northbound Firestation Road Queen Margaret Dr 24 Hour 100 3 1997 Maryhill Road Southbound East Park Home Queen Margaret Dr 24 Hour 125 3 1997 Maryhill Road Southbound Kelvindale Road Shawpark Street 24 Hour 75 3 1997 Maryhill Road Northbound Kelvindale Road 1538 Maryhill Road 24 Hour 235 3 1997 Maryhill Road Southbound Lochburn Rd Tunnel 1528 Maryhill Road 24 Hour 65 3 1997 Maryhill Road Southbound Fingal Street Sandbank Street 24 Hour 165 3 1997 Maryhill Road Northbound Duncruin Street Glencoy Street 24 Hour 85 3 1997 Pollokshaws Road Southbound Maxwell Rd Butterfield Pl 24 Hour 85 3 1998 Pollokshaws Road Southbound Coplaw St Cuthbertson St 24 Hour 50 3 1998 Pollokshaws Road Southbound Cuthbertson St Kingarth St 24 Hour 65 3 1998 Pollokshaws Road Southbound Balvicar St Langside Ave 24 Hour 510 3 1998 Pollokshaws Road Southbound Langside Ave Minard Rd 24 Hour 20 3 1998 Pollokshaws Road Southbound Leckie St Bus Link 24 Hour 155 3 1998 Pollokshaws Road Southbound Bus Link Christian St 24 Hour 170 3 1998 Pollokshaws Road Southbound Christian St Methodist Ch 24 Hour 430 3 1998 Pollokshaws Road Northbound Methodist Ch Sheeppark Acc 24 Hour 15 3 1998 Pollokshaws Road Northbound Sheeppark Acc Pollokshaws Station 24 Hour 65 3 1998 Pollokshaws Road Northbound Pollokshaws Station Pollock Ave 24 Hour 165 3 1998 Pollokshaws Road Northbound Pollock Ave Christian St 24 Hour 135 3 1998 Pollokshaws Road Northbound Minard Rd Langside Ave 24 Hour 30 3 1998 Pollokshaws Road Northbound Nursery St Cuthbertson St 24 Hour 50 3 1998 Pollokshaws Road Northbound Cuthbertson St Coplaw St 24 Hour 40 3 1998 Pollokshaws Road Northbound Albert Dr Muirhouse St 24 Hour 65 3 1998 Pollokshaws Road Northbound Muirhouse St - 24 Hour 15 3 1998 Pollokshaws Road Northbound Muirhouse St - 24 Hour 10 3 1998 Pollokshaws Road Northbound Muirhouse St Maxwell Rd 24 Hour 55 3 1998 Queen Margaret Dr Northbound Kelbourne St Hotspur St 24 Hour 25 3 1998 Queen Margaret Dr Northbound Hotspur St Maryhill Rd 24 Hour 205 3 1998 Thornliebank Road Northbound - Burnfield Rd 24 Hour 70 3 1998 Thornliebank Road Northbound Burnfield Rd Banchory Ave 24 Hour 285 3 1998 Thornliebank Road Northbound Hillside Rd Mansewood Rd 24 Hour 95 3 1998 Thornliebank Road Southbound Mansewood Rd Hillside Rd 24 Hour 85 3 1998 Thornliebank Road Southbound Bemersyde Ave Burnfield Rd 24 Hour 320 3 1998 Thornliebank Road Southbound Burnfield Rd - 24 Hour 95 3 1998 Argyle Street Eastbound Wellington St Hope St 24 Hour (Goods Load) 55 3.5 2010 Argyle Street Eastbound Hope St Union st 24 Hour (Goods Load) 155 2010 Oswald Street Northbound - Argyle St 24 Hour (Goods Load) 20 3.5 2010 Victoria Bridge Southbound Clyde St Gorbals St 24 Hour 300 3 1997 Pollokshaws Road Northbound Devon St Cumberland St 24 Hour 345 4 1998 Pollokshaws Road Northbound Victoria Rd Maxwell Rd 24 Hour 30 3-6 1998 Victoria Road Northbound Butterbiggins Rd Pollokshaws Rd 24 Hour 125 3-6 1997 Victoria Road Southbound Butterbiggins Rd Coplaw St 24 Hour 120 6 1997 Killermont Street Eastbound West Nile St Nth Hanover St 24 Hour 300 4 2010 North Hanover St Northbound Queen St Station Cathedral St 24 Hour 125 6 2010 Hope Street Northbound Waterloo St Bothwell St 24 Hour 150 6-12 2010 Jamaica Street Northbound Howard St Argyle St 24 Hour 130 4 2010 Ingram Street Eastbound Queen St Hanover St 24 Hour 70 4 2010 Glassford Street Northbound Trongate Wilson St 24 Hour 140 4 2010 Stockwell Street Northbound Stockwell Pl Argyle St 24 Hour 180 4 2010 Stockwell Street Northbound Clyde St Stockwell Pl 24 Hour 140 4 2010 Stockwell Street Southbound Howard St Clyde St 24 Hour 40 4 2010 Stockwell Place Westbound Stockwell St Dunlop St 24 Hour 105 4 2010 Trongate Westbound High St Chisolm St 24 Hour 50 3 2010 Dumbarton Road Eastbound Mill Road Hawick Street 24 Hour 240 3 2003 Dumbarton Road Westbound Dyke Road Yoker Recreation Ground 24 Hour 160 3 2003 Dumbarton Road Westbound Duckall Place Burnham Road 24 Hour 380 3 2003 Gallowgate Eastbound Biggar Street Forge Acess 24 Hour 310 3 2003 Baillieston Road Eastbound Barrachnie Road 24 Hour 110 3 2003 Finnieston Street Southbound Stobcross Road Lancefield Quay 24 hour 100 3 2006 Finnieston Street Northbound Lancefield Quay Stobcross Road 24 hour 100 3 2006 Govan Road Eastbound Mavisbank Road Lancefield Quay 24 hour 375 3 2006 Govan Road Westbound Plantation Square Pacific Drive 24 hour 210 3 2006 Govan Road Northbound Craighall Place Pacific Drive 24 hour 150 3 2006 Govan Road Southbound Pacific Drive Craighall Place 24 hour 150 3 2006 Kingston Street Eastbound West Street Commerce Street 24 hour 230 3 2007 Bridgeton Cross Access Northbound Dalmarnock Road London Road 24 hour 50 3.5 2010 Bridgeton Cross Access Southbound London Road Dalmarnock Road 24 hour 50 3.5 2010 Waterloo Street Westbound Wellington Street M8 On ramp 24 hour 330 3 2010 West George Street Eastbound Hope Street Renfield Street 24 hour 50 3 2010 Paisley Road West Westbound Helen St 24 hour 3 2011
TOTAL 24 HOUR 12470 PEAK HOUR BUSLANES SCHEDULE 2.2
ROAD NAME DIRECTION FROM TO EFFECTIVE LENGTH (m) WIDTH YEAR Mon-Sat 07:00-09:30 Dumbarton Road Eastbound Blawarthill Street Plean Street 150 3 2003 Mon-Sat 16:00-18:30 Mon-Sat 07:00-09:30 Dumbarton Road Eastbound Stronvar Lane Linhead Place 210 3 2003 Mon-Sat 16:00-18:30 Mon-Sat 07:00-09:30 Dumbarton Road Eastbound Exeter Road Crow Road 120 3 2003 Mon-Sat 16:00-18:30 Mon-Sat 07:00-09:30 St Vincent Street Eastbound Elderslie Street North Street 120 3 2004 Mon-Sat 16:00-18:30 Mon-Sat 07:00-09:30 Gallowgate Westbound Melbourne Street Claythorn Street 70 3 2003 Mon-Sat 16:00-18:30 Mon-Sat 07:00-09:30 Gallowgate Eastbound Sydney Street Graham Square 150 3 2003 Mon-Sat 16:00-18:30 Mon-Sat 07:00-09:30 Gallowgate Eastbound Sword Street Whitevale Street 340 3 2003 Mon-Sat 16:00-18:30 Mon-Sat 07:00-09:30 Gallowgate Westbound Whitevale Street Abercromby Street 475 3 2003 Mon-Sat 16:00-18:30 Mon-Sat 07:00-09:30 Westmuir Street Westbound Sorby Street Tollcross Road 80 3 2003 Mon-Sat 16:00-18:30 Mon-Sat 07:00-09:30 Shettleston Road Westbound Culross Street Killin Street 100 3 2003 Mon-Sat 16:00-18:30 Mon-Sat 07:00-09:30 Great Western Road Eastbound Lincoln Avenue Baldwin Avenue 225 3 2005 Mon-Sat 16:00-18:30 Mon-Sat 07:00-09:30 Great Western Road Westbound Saxon Road Knightswood Avenue 155 3 2005 Mon-Sat 16:00-18:30 Mon-Sat 07:00-09:30 Great Western Road Eastbound Munro Place Bearsden Road 350 3 2005 Mon-Sat 16:00-18:30 Mon-Sat 07:00-09:30 Great Western Road Westbound Whittinghame Drive Dorchester Avenue 155 3 2005 Mon-Sat 16:00-18:30 Mon-Sat 07:00-09:30 Great Western Road Eastbound Whittinghame Drive Leicester Avenue 180 3 2005 Mon-Sat 16:00-18:30 Mon-Sat 07:00-09:30 Great Western Road Eastbound Leicester Avenue Cleveden Road 250 3 2005 Mon-Sat 16:00-18:30 Mon-Sat 07:00-09:30 Great Western Road Westbound Shelley Road 190 3 2005 Mon-Sat 16:00-18:30 Mon-Sat 07:00-09:30 Great Western Road Westbound Horslethill Road 275 3 2005 Mon-Sat 16:00-18:30 Mon-Sat 07:00-09:30 Great Western Road Eastbound Queen Margaret Drive 275 3 2005 Mon-Sat 16:00-18:30 Mon-Sat 07:00-09:30 Great Western Road Westbound Park Road Byres Road 690 3 2009 Mon-Sat 16:00-18:30 Mon-Sat 07:00-09:30 Great Western Road Eastbound Buckinghame Street Hamilton Park Avenue 280 3 2005 Mon-Sat 16:00-18:30 Mon-Sat 07:00-09:30 Great Western Road Westbound Melrose Street Dunearn Street 255 3 2005 Mon-Sat 16:00-18:30 Mon-Sat 07:00-09:30 Tollcross Road Westbound Tollcross Park View Wellshot Road 255 3 2011 Mon-Sat 16:00-18:30 Mon-Sat 07:00-09:30 Atlas Road Southbound Angus Street Flemington Road 260 3 2004 Mon-Sat 16:00-18:30 Mon-Sat 07:00-09:30 Pollokshaws Road Northbound Moss Side Road Minard Road 160 3 2004 Mon-Sat 16:00-18:30 Mon-Sat 07:00-09:30 Paisley Road West Westbound Lourdes Avenue Kirriemuir Avenue 230 3 2011 Mon-Sat 16:00-18:30 Mon-Sat 07:00-09:30 Paisley Road West Eastbound Dumbreck Road 130 3 2004 Mon-Sat 16:00-18:30 Mon-Sat 07:00-09:30 Paisley Road West Westbound Beech Avenue Dumbreck Road 255 3 2004 Mon-Sat 16:00-18:30 Mon-Sat 07:00-09:30 Paisley Road West Eastbound Blackburn Street Stanley Street 335 3 2004 Mon-Sat 16:00-18:30 Mon-Sat 07:00-09:30 Duke Street Eastbound High Street John Knox Street 285 3 2005 Mon-Sat 16:00-18:30 Mon-Sat 07:00-09:30 Duke Street Westbound John Knox Street High Street 305 3 2005 Mon-Sat 16:00-18:30 Mon-Sat 07:00-09:30 Duke Street Eastbound John Knox Street Barrack Street 105 3 2005 Mon-Sat 16:00-18:30 Mon-Sat 07:00-09:30 Duke Street Westbound Barrack Street Hunter Street 85 3 2005 Mon-Sat 16:00-18:30 Mon-Sat 07:00-09:30 Duke Street Eastbound Sydney Street McIntosh Street 110 3 2005 Mon-Sat 16:00-18:30 Mon-Sat 07:00-09:30 Duke Street Westbound Bellgrove Street Barrack Street 280 3 2005 Mon-Sat 16:00-18:30 Mon-Sat 07:00-09:30 Duke Street Westbound Netherfield Street Glendale Street 440 3 2005 Mon-Sat 16:00-18:30 Mon-Sat 07:00-09:30 Duke Street Eastbound Carntyne Road Biggar Street 200 3 2005 Mon-Sat 16:00-18:30 Mon-Sat 07:00-09:30 Alexandra Parade Eastbound Wishart Street 155 3 2005 Mon-Sat 16:00-18:30 Mon-Sat 07:00-09:30 Alexandra Parade Eastbound Wishart Street Townmill Road 125 3 2005 Mon-Sat 16:00-18:30 Mon-Sat 07:00-09:30 Alexandra Parade Westbound Craigpark Wishart Street 300 3 2005 Mon-Sat 16:00-18:30 Mon-Sat 07:00-09:30 Alexandra Parade Eastbound Hanson Street Milnbank Street 190 3 2005 Mon-Sat 16:00-18:30 Mon-Sat 07:00-09:30 Alexandra Parade Eastbound Milnbank Street Whitehill Street 75 3 2005 Mon-Sat 16:00-18:30 Mon-Sat 07:00-09:30 Alexandra Parade Westbound Armadale Street Milnbank Street 170 3 2005 Mon-Sat 16:00-18:30 PEAK HOUR BUSLANES SCHEDULE 2.2
ROAD NAME DIRECTION FROM TO EFFECTIVE LENGTH (m) WIDTH YEAR Mon-Sat 07:00-09:30 Cumbernauld Road Eastbound Eastercraigs Todd Street 350 3 2005 Mon-Sat 16:00-18:30 Mon-Sat 07:00-09:30 Cumbernauld Road Westbound Todd Street Aitken Street 220 3 2005 Mon-Sat 16:00-18:30 Mon-Sat 07:00-09:30 Edinburgh Road Westbound Straiton Street Cumbernauld Road 450 3 2005 Mon-Sat 16:00-18:30 Mon-Sat 07:00-09:30 Edinburgh Road Eastbound Silverburn Street Gartcraig Road 100 3 2005 Mon-Sat 16:00-18:30 Mon-Sat 07:00-09:30 Edinburgh Road Eastbound Gartcraig Road Ruchazie Road 175 3 2005 Mon-Sat 16:00-18:30 Mon-Sat 07:00-09:30 Edinburgh Road Westbound Ruchazie Road Carntynehall Road 180 3 2005 Mon-Sat 16:00-18:30 Mon-Sat 07:00-09:30 Edinburgh Road Eastbound Ruchazie Road Stepps Road 1170 3 2005 Mon-Sat 16:00-18:30 Mon-Sat 07:00-09:30 Edinburgh Road Westbound Sutherness Drive Ruchazie Road 160 3 2005 Mon-Sat 16:00-18:30 Mon-Sat 07:00-09:30 Edinburgh Road Westbound Halhill Road Stepps Road 1435 3 2005 Mon-Sat 16:00-18:30 Mon-Sat 07:00-09:30 Edinburgh Road Eastbound Bartiebeith Road Wellhouse Road 920 3 2005 Mon-Sat 16:00-18:30 Mon-Sat 07:00-09:30 Edinburgh Road Eastbound Wellhouse Road Springhill Parkway 180 3 2005 Mon-Sat 16:00-18:30 Mon-Sat 07:00-09:30 Edinburgh Road Eastbound Springhill Parkway Barrachnie Road 200 3 2005 Mon-Sat 16:00-18:30 Mon-Sat 07:00-09:30 Edinburgh Road Westbound Barrachnie Road Springcroft Road 280 3 2005 Mon-Sat 16:00-18:30 Mon-Sat 07:00-09:30 Edinburgh Road Westbound Springcroft Road Halhill Road 185 3 2005 Mon-Sat 16:00-18:30 Mon-Sat 07:00-09:30 Edinburgh Road Eastbound Springcroft Drive Easterhouse Road 460 3 2005 Mon-Sat 16:00-18:30 Mon-Sat 07:00-09:30 Edinburgh Road Westbound Easterhouse Road Springcroft Drive 260 3 2005 Mon-Sat 16:00-18:30 Mon-Sat 07:00-09:30 Edinburgh Road Eastbound Easterhouse Road Swinton Road 115 3 2005 Mon-Sat 16:00-18:30 Mon-Sat 07:00-09:30 Edinburgh Road Eastbound Swinton Road Swinton Crescent 80 3 2005 Mon-Sat 16:00-18:30 Mon-Sat 07:00-09:30 London Road Eastbound Bain Street Green Street 190 3 2005 Mon-Sat 16:00-18:30 Mon-Sat 07:00-09:30 London Road Westbound Green Street Bain Street 230 3 2005 Mon-Sat 16:00-18:30 Mon-Sat 07:00-09:30 London Road Eastbound Green Street Craignestock Street 75 3 2005 Mon-Sat 16:00-18:30 Mon-Sat 07:00-09:30 London Road Westbound Craignestock Street Green Street 70 3 2005 Mon-Sat 16:00-18:30 Mon-Sat 07:00-09:30 London Road Westbound Anson Street Silvergrove Street 40 3 2005 Mon-Sat 16:00-18:30 Mon-Sat 07:00-09:30 London Road Westbound Silvergrove Street Abercromby Street 35 3 2005 Mon-Sat 16:00-18:30 Mon-Sat 07:00-09:30 Dalmarnock Road Northbound Swanston Street Playfair Street 45 3 2005 Mon-Sat 16:00-18:30 Mon-Sat 07:00-09:30 Dalmarnock Road Northbound Playfair Street Bartholomew Street 45 3 2005 Mon-Sat 16:00-18:30 Mon-Sat 07:00-09:30 Dalmarnock Road Southbound Baltic Lane Springfield Road 80 3 2005 Mon-Sat 16:00-18:30 Mon-Sat 07:00-09:30 Dalmarnock Road Northbound Strathclyde Street Springfield Road 120 3 2005 Mon-Sat 16:00-18:30 Mon-Sat 07:00-09:30 Saracen Street Northbound Possil Road Killearn Street 160 3 2004 Mon-Sat 16:00-18:30 Mon-Sat 07:00-09:30 Saracen Street Northbound Killearn Street Stoneyhurst Street 60 3 2004 Mon-Sat 16:00-18:30 Mon-Sat 07:00-09:30 Balmore Road Southbound Balmore Place Hawthorne Street 240 3 2004 Mon-Sat 16:00-18:30 Mon-Sat 07:00-09:30 Balmore Road Southbound Haywood Street Broadholm Street 225 3 2004 Mon-Sat 16:00-18:30 Mon-Sat 07:00-09:30 Balmore Road Northbound Claddens Street Kings Place 155 3 2004 Mon-Sat 16:00-18:30 Mon-Sat 07:00-09:30 Balmore Road Southbound Knapdale Road Ashgill Road 280 3 2004 Mon-Sat 16:00-18:30 Mon-Sat 07:00-09:30 Balmore Road Northbound Strathmore Road Knapdale Road 170 3 2004 Mon-Sat 16:00-18:30 Mon-Sat 08:00-09:15 West George Street Eastbound Douglas Street Wellington Street 230 3 2006 Mon-Sat 16:15-18:00 Mon-Sat 07:00-09:30 Maryhill Road Northbound Sandfield Street Shakespeare Street 200 3 2004 Mon-Sat 16:00-18:30 Mon-Sat 07:00-09:30 Maryhill Road Northbound North of Dalsholm drive Shiskine Drive 630 3 2004 Mon-Sat 16:00-18:30
TOTAL PEAK 19255 SCHEDULE 2.3
Bus Lane Enforcement Camera Sites Installed Site 1 Argyle Street at Hielanman’s Umbrella April 2011 Site 2 Victoria Road at St Andrew’s Cross April 2011 Site 3 Maryhill Road south of Bilsland drive April 2011 Site4 North Hanover Street at Queen St Station April 2011 Site 5 Great Western Road east of Shelley Road April 2011 Site 6 Cathedral Street west of North Hanover Street April 2011 Site 7 West George Street between Hope Street and Renfield Street April 2011 Site 8 Maryhill Road at Dalsholm Road April 2011 Site 9 Duke Street at Gateside Street April 2011 Site 10 Hope Street at Wellington Street April 2011 Site 11 Glassford Street at Wilson Street April 2011
GLASGOW CITY COUNCIL(VARIOUS) (BUS LANE AMENDMENTS) TRAFFIC REGULATION ORDER 201_
GLASGOW CITY COUNCIL(CITY CENTRE) (TRAFFIC MANAGEMENT) ORDER 2010 AMENDMENT No6 (BUS LANES)
* The above orders enable camera enforcement on all bus lanes within Glasgow and effectively upgrade all bus lane facilities in Schedule 2.2 TRAFFIC REGULATION ORDERS SCHEDULE 2.4
Streamline Route Traffic Regulation Order 1 Faifley to Baillieston Glasgow City Council Faifley to Baillieston Quality West Bus Corridor (Yoker to Sawmill)(Traffic Regulation) Order 2003 Glasgow City Council Faifley to Baillieston Quality Bus Corridor (Sawmill to Blantyre St)(Traffic Regulation) Order 2004 Glasgow City Council Faifley to Baillieston Quality Bus Corridor (Yoker to Sawmill) Amendment Order No1 2004 Glasgow City Council Faifley to Baillieston Quality Bus Corridor (Blantyre St to Elderslie St)(Traffic Regulation) Order 2003 Glasgow City Council (Streamline Review) Quality Bus Corridor West Section (Traffic Regulation) Order 2009 2 Faifley to Baillieston Glasgow City Council Faifley to Baillieston Quality East Bus Corridor (Ross St to Old Shettleston Rd)(Traffic Regulation) Order 2003 Glasgow City Council Faifley to Baillieston Quality Bus Corridor (Old Shettleston Rd to Academy St)(Traffic Regulation) Order 2003 Glasgow City Council Faifley to Baillieston Quality Bus Corridor (Academy St to Dodside St)(Traffic Regulation) Order 2003 Glasgow City Council Faifley to Baillieston Quality Bus Corridor (Glasgow Rd (Baillieston) to South Scott St)(Traffic Regulation) Order 2004 Glasgow City Council Faifley to Baillieston Quality Bus Corridor (Caledonia Rd Area 20mph Zone)( Traffic Regulation) Order 2002 Glasgow City Council(Faifley to Baillieston East Quality Bus Corridor Streamline Review)(Traffic Regulation Order) 2009 3 Great Western Road Glasgow City Council (Great Western Rd to Clarkston Rd Quality Bus Corridor)(Knightswood to Byres Rd)( Traffic Regulation) Order 2005 Glasgow City Council (Great Western Road to Clarkston Rd Quality Bus Corridor)(Byres Rd to St Georges Rd)( Traffic Regulation) Order 2005 Glasgow City Council Great Western Road to Clarkston Rd Quality Bus Corridor (Woodlands Rd)(Traffic Regulation) Order 2003 Glasgow City Council (Streamline Review) (Great Western Road)(Traffic Regulation) Order 2008 Streamline Route Traffic Regulation Order 4 Clarkston Road Glasgow City Council Great Western Road to Clarkston Rd Quality Bus Corridor (Clarkston Rd) Traffic Regulation) Order 2007 5 Pollokshaws Road Pollokshaws Road, Route Action Plan (Traffic Regulation) Order 1998 Glasgow City Council (Great Western Rd to Clarkston Rd Quality Bus Corridor)(Pollokshaws Road / Minard Road) (Traffic Regulation) Order 2004 6 Paisley Road West Glasgow City Council (Paisley Road West – Streamline Review)(Traffic Regulation) Order 2011 7 Balmore Road Glasgow City Council (Paisley Road West to Balmore Road Quality Bus Corridor) (Possil Road) (Traffic Regulation) Order 2004 Glasgow City Council (Balmore Road Quality Bus Corridor)(Traffic Regulation) Order 2004 8 Maryhill Road Glasgow City Council Maryhill Rd to Tollcross Rd QUALITY BUS CORRIDOR(Maryhill Rd)(Traffic Regulation) Order 2004 9 Tollcross Road Glasgow City Council Maryhill Rd to Tollcross Rd QUALITY BUS CORRIDOR(Tollcross Rd)(Traffic Regulation) Order 2004 Glasgow City Council (Tollcross Road – Streamline Review)(Traffic Regulation) Order 2011 10 Dalmarnock Road Glasgow City Council (Dalmarnock Road/London Road Quality Bus Corridor)(Traffic Regulation) Order 2004 11 Edinburgh Road Glasgow City Council (Alexandra Parade / Edinburgh Road Quality Bus Corridor)(Traffic Regulation) Order 2005 12 Springburn Road Glasgow City Council (Springburn Road Quality Bus Corridor)(Traffic Regulation) Order 2004 13 Duke Street Glasgow City Council (Duke Street Quality Bus Corridor)(Traffic Regulation) Order 2005 SCHEDULE 2.5
Procedure to be followed in Making Modifications to Specified Facilities
1. The Council and/or SPT shall be responsible for producing the design, construction, completion, testing and commissioning of any modifications to the Specified Facilities.
2. The Council shall provide bus operators with a written six monthly report on progress of modifications to the Specified Facilities and the timescales for completion of such modifications and the estimated timescale for completion of any modifications to the Specified Facilities that have yet to commence. No modification to the Specified Facilities which would adversely impact on the Operator Standards shall be made without the express prior agreement of bus operators. 3. SCHEDULE 3
STREAMLINE QUALITY BUS ROUTE STANDARDS
SET OF STANDARDS COVERING STANDARDS ASSOCIATED WITH PROVISION OF THE FOLLOWING:
SCHEDULE 3.1 STANDARDS FOR FUTURE BUS STOP IMPROVEMENTS
SCHEDULE 3.2 ENFORCEMENT
SCHEDULE 3.3 FACILITY MAINTENANCE BUS STOPPING PLACE STANDARD SPECIFICATION FOR STREAMLINE CORRIDORS SCHEDULE 3.1
THEME ITEM STANDARD PASSENGER Shelter x The current shelter standard is the JCDeceaux Cox or Trueform Flite (or equivalent) INFRASTRUCTURE x The steel work will be grey or stainless steel x All shelters will include seating provision (subject to site limitation) x All shelters will be illuminated unless costs prove to be prohibitive. Solar powered illuminations will be considered where electricity supply costs are excessive or no RTPI or CCTV cameras are likely to be required x The overall size of new shelter installations will be determined by the result of a bus stop audit x New shelters will be installed with standard glazed panels x A bus stop flag will be provided at each shelter
Footway x For shelter installation at the rear of a footway a minimum width of 1950mm will be required for a quarter end Widths panel shelter, 2150mm for a half end panel and 2750 for a full end panel x For shelter installation at the kerb edge of a footway a minimum width of 2110mm will be required for no end panel shelter, 2600mm for a half end panel and 3200 for a full end panel x For a pole installation at the rear of a footway a minimum width of 1500mm will be required x For a pole installation at the kerb edge of a footway a minimum width of 1800mm will be required
Shelter x 4 hours (same day) – Hazardous including exposed wiring, broken glass, smashed lighting etc Damage x 2 working days – e.g. cracked poly panel Response x next day – offensive graffiti Times x 10 working days – poly panel refurbishment x Normal cleaning cycle – general graffiti, tagging, dirty THEME ITEM STANDARD ROAD LAYOUT Footway x There will be a section of raised kerb (180mm) at all stops where practicable to allow the elderly, mobility Layout impaired and people with pushchairs better access to buses. x Minimum 4m of raised high access kerbs will be provided where possible subject to any site constraints x All stops to be wheelchair accessible with a 2m x 2m-boarding / alighting zone to be kept clear of street furniture & other obstructions x There will be a minimum area of hard standing for 5 passengers at every stop x The recommended ramp gradient on footways is 1:20 and the maximum acceptable gradient is 1:12 provided this is over a short distance x It is desirable to have a litter bin at all stops where physically possible. Litter bins will be carefully located at least 2 metres away from the bus stop waiting area so as not to create an obstruction for pedestrians
Carriageway x A 24-hour bus stop clearway will be provided where possible at all stops, excluding those with bus boarders, 19m Markings minimum for kerbside buses stops and 12m for bus boarders. x All bus stop clearways will have a Bus Stop Cage marking in yellow on the carriageway to Traffic Signs Regulation and General Directions 2002 Diagram 1025.1. and highlighted with a red screed where considered appropriate.
PASSENGER Service x Static bus service information (timetables) will be provided at all stops along routes and will be updated by INFORMATION Information operators (or by SPT via agreement with individual operators) to reflect service changes by each operator x All stops will be visited every two weeks for general cleaning, maintenance and to ensure the information is provided and visible. x Real Time Passenger Information (RTPI) electronic displays will be maintained/expanded in line with participation agreements
Interchange x Multi modal information will be available in the immediate area if the stop is an interchange point Points x Where the stop is designated an interchange point, signage will be provided to ensure passengers are able to determine location of the adjacent travel mode
ENFORCEMENT OF TRAFFIC REGULATION ORDERS AND CONDITIONS SCHEDULE 3.2
3.2.1 The Council shall use the powers available to it (and any extension of those powers subsequently obtained) in respect of enforcement of parking restrictions and traffic regulation orders in order to ensure the maintenance of the anticipated benefits of the scheme.
3.2.2 Waiting and loading restrictions on the routes shall be enforced daily, with coverage varying from once per day at the outermost sections of the routes to three or four visits throughout the city centre area.
3.2.3 Enforcement patrols will be targeted to coincide with the Peak Periods (08.00 hrs to 09.15 hrs and 16.15 hrs to 18.00 hrs) and other known problem times, with additional targeted enforcement of known problem areas by foot and scooter patrol.
3.2.4 The Council will maintain the above levels of enforcement throughout the term of the Scheme. Operators are encouraged to report any problems they encounter to the Council.
3.2.5 The Council has pursued decriminalisation of certain moving traffic offences including illegal use of bus lanes. Decriminalisation of moving traffic offences within bus lanes will give the opportunity for improved compliance through enforcement using cameras. Scottish Government legislation enabling bus lane camera enforcement is planned to come in to force during 2011 and the Council has installed an initial 11 cameras employing Automatic Number Plate Recognition (ANPR) technology at strategic enforcement sites to deter abuse of bus lanes by non authorised vehicles and to assist in bus movement and journey times. Further sites for such enforcement will be identified and additional cameras may be installed.
3.2.6 The Council and SPT will continue to monitor and report on operators’ compliance with Traffic Regulation Condition TR17 which applies within the area of Glasgow city centre bounded by the M8 Motorway, to the north; Castle Street/High Street/Saltmarket, to the east (included within boundary); the River Clyde, to the south and the M8 motorway, to the west, subject to Section 7 of the Transport Act 1985. The condition requires that services:
(a) stop to set down and uplift passengers only at locations recognised and designated as bus stops by the traffic authority. (b) only use bus stops and bus stands, allocated to that particular service, which are determined by Glasgow City Council. (c ) between the hours of 7.30 am and 6.30 pm, may stop at bus stops only for the minimum period necessary for the safe setting down and uplifting of passengers. This restriction does not apply to marked bus stands.
ROADS and ROADS INFRASTRUCTURE MAINTENANCE SCHEDULE 3.3
3.3.1 The Council shall endeavour to undertake road maintenance as follows:
a) Bus Operators shall be provided with 2 weeks' notice where possible and in any event no less than seven days’ notice prior to any works (excluding emergency works) being undertaken in the scheme area or roads adjacent to the area which might affect the maintenance of the anticipated Scheme benefits, together with, an estimate of the anticipated delays, broken down by time period or where such estimates are not practical confirmation that such estimates will not be provided;
b) Signs, lines and lane colouring will be inspected annually by the Council and replaced/repaired as required.
c) All programmed maintenance works shall be discussed with bus operators prior to being undertaken;
d) The Council shall inspect the infrastructure on the streamline routes every 6 months;
e) The Council shall endeavour to ensure that all bus operators complying with the Operator Standards are allowed access to any facilities provided under this Scheme and ensure that all maintenance work takes place outside peak periods as agreed between the parties, wherever possible;
f) In instances where bus operators cannot be provided with access to any facilities in the scheme area for the duration of any maintenance work or such works take longer than expected to complete, the Council shall develop work programmes to minimise bus service disruption and shall provide bus operators with estimates of the time delays caused by such works.
g) Traffic signal faults shall be attended as follows:-
Contract Hours: (Contractor’s fault response periods) 06.00-18.00 Mon-Fri 08.30-17.00 Weekends & Public Holidays Emergency Hours:- (Emergency response and Stand-by) All other times outside Contract Hours.
Public Holidays shall be defined as the official published Glasgow City Council
Holiday dates. Fault Priority and Response and Repair Times
The objective of the fault response and repair Section of the Maintenance Service provided by the Contractor is to ensure that the operation of the Maintained Equipment is re- established as soon as possible, leaving the Contractor to remedy any temporary clearances within a reasonable timescale.
Depending on the type of equipment and on the nature of the fault, one of three different response and repair times are required. (Unless otherwise stated all times are from the Time of Reporting which is the time that the fault is reported to the Contractor by the Engineer):
Urgent Response:
Attendance time period:- within 2 Contract Hours Reinstatement time period:- operating within 2 further Contract Hours Full Repair time period:- within 72 Contract Hours
Non- Urgent Response:
Attendance time period:- within 8 Contract Hours Reinstatement time period:- operating within 4 further Contract Hours Full Repair time period:- within 72 Contract Hours
Emergency Response: (Emergency Hours)
Attendance time period:- within 2 elapsed hours Reinstatement time period:- Make safe/Reinstate operation within 4 further elapsed Hours Full Repair time period:- within 72 Contract Hours
Fault Response Categories
The fault attendance and repair times for the Traffic Signal Installations shall be according to the categories set out above. The definition of categories for Traffic Signal equipment shall be as follows: Urgent Faults
x All signals unlit; x Signals failing to change; x Defective signals which, although not falling into either of the above two definitions, which are producing or may produce excessive queues in the foreseeable future; x Signals damaged and in a dangerous condition; x More than two dark red lamps on the same approach; x Failure of Electricity Supply. Attend site and liaise with Scottish Power regarding the prompt reconnection of supply and report restoration of service to the Fault Reporting Centre.
Non-Urgent Faults
x All other faults
Emergency Stand-by Faults
x Signals damaged and in a dangerous condition; x Signals stuck in dangerous condition and unable to be remotely switched off.
h) Gritting of bus routes within the scheme area shall be completed within 4 hours from the time of commencing gritting operations and the scheme routes shall be included in snow ploughing routes; i) Potholes considered to be a safety defect and potentially damaging to buses will be made safe within 24 hours of a report being received by the Council SCHEDULE 4
OPERATOR STANDARDS
TABLE OF MINIMUM STANDARDS ACROSS RANGE OF FACTORS. SPECIFIED STANDARDS OF SERVICE SCHEDULE 4
Statutory Quality Partnership Scheme for Glasgow Streamline Quality Bus Routes pursuant to Section 3 of the Transport (Scotland) Act 2001
Ref’ DETAIL REQUIREMENT FOR SPECIFIED STANDARD OF SERVICE JUSTIFICATION AND LINK TO SERVICE STANDARD no LOCAL TRANSPORT STRATEGY
1. SERVICE BUS OPERATOR UNDERTAKINGS IN RESPECT OF PROVISION OF LOCAL UNDERTAKING SERVICES
Improve the overall image of bus To provide on the Streamline Routes reliable and punctual services in accordance with services, positively market and promote bus service registrations and operate all journeys in accordance with the Traffic confidence in bus network. 1.1 Commissioner’s published standards as are in force from time to time, subject to Reduce delays to the consistent unforeseen events on the Streamline routes. operation of bus services, including rapid intervention to deal with problems as they arise To ensure bus service and driver schedules are realistic under normal circumstances in Reliability order to maintain advertised timetables and provide consistent journey times and that 1.2 they are updated to reflect significant known road and traffic conditions. Ensure drivers have sufficient time for passenger boarding in busy urban centres to maintain reliability and timetable compliance within Traffic Commissioner’s guidelines. Actively work towards improving punctuality and reliability of journey times for Local Reduce all delays to the smooth and consistent operation of bus services, Services. Enter into and implement a Punctuality Improvement Partnership (PIP) with 1.3 including rapid intervention to deal with the Council and SPT where performance targets are not being met. Agree and work problems as they arise. towards improving punctuality and reliability targets. Effective systems making bus use easy Network stability To actively work with the Council and SPT to improve network stability through reducing Effective systems making bus use easy 1.4 the frequency of route and timetable changes. Ref’ DETAIL REQUIREMENT FOR SPECIFIED STANDARD OF SERVICE JUSTIFICATION AND LINK TO SERVICE STANDARD no LOCAL TRANSPORT STRATEGY To notify SPT and the Council through a designated point of contact with summary notification of any intended service changes at 21 days and in detail at 14 days in Improve the overall image of bus confidence (until acceptance of registration by the Traffic Commissioner) in advance of 1.5 services, positively market and promote the registration deadline in order to allow reasonable time for meaningful consultation. confidence in the bus network No more than 4 sets of changes per year will be allowed per operator, other than in exceptional agreed circumstances. e.g Acquisitions To provide the SPT with summary notification of proposed fare increases in confidence Effective systems making bus use easy 1.6 at 21 days and in detail at 14 days in advance of implementation deadline. To ensure all vehicles are well presented and internally and externally clean, tidy and Good and consistent standards of 1.7 with seat and interior coverings of a similar and matching material or as designed appearance, cleanliness and upkeep. pattern and colour. To use reasonable endeavours to enforce a no smoking policy on Local Services and incorporate this within their Health and Safety training and post notices compliant with Comfort and safety across the whole 1.8 the terms of the Smoking, Health and Social Care (Scotland) Act 2005 on buses to that journey effect. Drivers to report cases of non-compliance to the operator. To use reasonable endeavours to ensure hot food and alcoholic drinks are not Comfort and safety across the whole Customer Comfort 1.9 consumed on Local Services and post notices on buses to that effect. Drivers to report journey and Safety cases of non-compliance to management To ensure that passengers on a bus which has become immobilised are transferred 1.10 safely on to a replacement vehicle or alternative local service within 30 minutes of breakdown occurrence. To guarantee completion of last journeys in the event of a breakdown or accident and to guarantee to operate the last journey opportunity where no later reasonable alternative 1.11 bus service is available unless prevented in the reasonable opinion of the operator by Promote confidence in the bus network adverse weather or for issues of health and safety. This can be marketed with a customer charter. To ensure policies are in place covering situations of a child travelling alone and fare 1.12 collection if passenger is not in possession of means to pay . Better customer relations and more To respond to customer correspondence within 10 working days of receipt and provide a customer focused standards, Customer Care and 1.13 summary of such correspondence and responses thereto on a monthly basis for local consistently delivered. Journey Promises services in the Scheme Area to the Council and SPT. Compensation of at least a single journey voucher on demand for the equivalent of the Improve the overall image of bus 1.14 journey foregone to passengers on local services which have operated more than one services, positively market and promote Ref’ DETAIL REQUIREMENT FOR SPECIFIED STANDARD OF SERVICE JUSTIFICATION AND LINK TO SERVICE STANDARD no LOCAL TRANSPORT STRATEGY minute early from a registered time point or for journeys which have not operated or confidence in the bus network departed from their boarding stop more than 15 minutes late except in circumstances which are beyond the operators control. “For frequent (every 10 mins or better) services, compensation of at least a single journey voucher on demand would be given if at any part of a route or section of route where over a full 60 minute period within a “frequent” period of operation, only 5 or less journeys were operated or where the longest gap between successive bus journeys was more than 15 minutes, except in circumstances beyond the operator’s control.” The number of vouchers given shall be reported monthly by the operators to the Council and SPT To display wherever practicable, internally on dedicated route specific buses, current route and timetable information appropriate to the local service(s) being operated, to 1.16 include; generic information on fare levels, concessionary travel and availability of return, period, and of operator own and SPT multi-journey tickets/passes. Effective systems making bus use easy Information Ensure interchange is not a barrier To display wherever practicable on all buses on local services in the scheme area 1.17 summary details of forthcoming service changes relevant to the scheme area at least 21 days in advance of the date of commencement. Wherever possible, inform SPT in advance of any known disruptions, substantial delays 1.18 or cancellations to local services in the scheme area. To provide the Council and the SPT with patronage data as an average by service over a 4 week period supplied every 6 months for the local services, or sections of local Enable reporting of patronage trends in services listed as operating under the Scheme in Schedule 6 of the Scheme document the QPS area on a similar basis to that 1.19 for the purposes of monitoring service performance. Any figures publicly quoted to be established for the Streamline Quality aggregate totals only without reference to service or operator and be treated as exempt Partnership Agreement. for the purpose of S43 of the Freedom of Information Act as being commercially Provision of data sensitive and confidential. Prior to commencement of the scheme, and thereafter on a bi-annual basis, supply the Council and the SPT with current fleet list identifying registration number, fleet number, 1.20 low floor with step free entrance , Euro emissions compliance and CCTV etc as specified below. Ref’ DETAIL REQUIREMENT FOR SPECIFIED STANDARD OF SERVICE JUSTIFICATION AND LINK TO SERVICE STANDARD no LOCAL TRANSPORT STRATEGY
2. VEHICLE BUS OPERATORS UNDERTAKE TO PROVIDE VEHICLES TO THE FOLLOWING SPECIFICATIONS SPECIFICATION ON LOCAL SERVICES IN THE SCHEME AREA
From 16 January 2012, 90% of each operator’s streamline journeys to be operated with accessible low floor buses (step free entrance and kneeling suspension, with space for at least one wheelchair/buggy) OR alternatively, 50% of each operator’s streamline journeys to be operated with accessible low floor buses (step free entrance and kneeling suspension, with space for at least one wheelchair/buggy) if the operator has opted for the 50% Euro 3 vehicle alternative at scheme commencement date as outlined in 2.4 below. Comfort and convenience across the Accessibility 2.1 From 16 January 2013 90% of each operator’s streamline journeys to be operated with whole journey accessible low floor buses (step free entrance and kneeling suspension, with space for at least one wheelchair/buggy)
From 16 January 2014 100% of each operator’s streamline journeys to be operated with accessible low floor buses (step free entrance and kneeling suspension, with space for at least one wheelchair/buggy)
From 16 January 2012 a minimum of 70% of each operator’s vehicles operating journeys on streamline routes after 20.00 hrs to be equipped with working CCTV Safety and security throughout the monitoring systems in continuous operation with a minimum of 3 cameras in each whole journey and compliance with data CCTV 2.2 saloon. All operators will comply fully with the Data Protection Act 1998. This protection regulations requirement to increase to 80% of vehicles from 16 January 2013 and 90% of vehicles from 16 January 2014.
A minimum of 90% of each operator’s vehicles operating journeys after 20.00 hrs to be Reduce delays to consistent operation fitted either with real time, two-way radio OR alternatively, all drivers supplied with of bus services with rapid intervention to Communication 2.3 hands-free mobile telephone equipment to enable communication with operators’ control deal with problems arising. Safety and facility at all times. security throughout the whole journey Emissions 2.4 From 16 January 2012 90% of each operator’s streamline journeys within Glasgow City Linked into LTP2 emissions standards Ref’ DETAIL REQUIREMENT FOR SPECIFIED STANDARD OF SERVICE JUSTIFICATION AND LINK TO SERVICE STANDARD no LOCAL TRANSPORT STRATEGY boundary will be operated with vehicles meeting full EURO 2 emission engine standard. contributing to Glasgow City Councils OR alternatively 50% of such journeys with vehicles meeting EURO 3 emission engine development of AQAP areas and Low standard for particulates (PM10) Emission Zones
From 16 January 2013 90% of each operator’s streamline journeys within Glasgow City boundary will be operated with vehicles meeting EURO 3 emission engine standard for particulates (PM10). The remaining 10% of each operator’s journeys on the routes will be a full EURO 2 emission engine standard.
From 16 January 2014 100% of each operator’s streamline journeys within Glasgow City boundary will be operated with vehicles meeting EURO 3 emission engine standard for particulates (PM10) .
N.B. Buses that are fitted with a certified Transport for London approved continuously regenerating trap exhaust system that reduces particle emissions to minimum EURO 3 levels will be permitted.
From 01 June 2014 each operator providing registered local services within the Glasgow City Centre Air Quality Management Area (AQMA) will require to operate a minimum of 20% of their total scheduled journeys within, passing through, terminating or originating from this area by vehicles fitted with full EURO 4 emission or higher standard engines. (This AQMA is bounded by the M8, the River Clyde, Saltmarket/High St, Duke St/John Knox St and part of Royston Rd.) As detailed on the map forming Schedule 10
Buses to be equipped with either climate control or other heating/ventilation system Heating and Comfort and convenience across the 2.5 operating correctly to maintain ambient temperature levels for passenger comfort ventilation whole journey relative to the outside temperature. All opening windows to be fully functional. Buses to be well lit internally during hours of darkness and poor daylight. Reduced Lighting and ancillary Safety and security throughout the 2.6 illumination is acceptable in order to prevent reflective glare in the driver’s windscreen equipment whole journey when vehicle is in motion. Ref’ DETAIL REQUIREMENT FOR SPECIFIED STANDARD OF SERVICE JUSTIFICATION AND LINK TO SERVICE STANDARD no LOCAL TRANSPORT STRATEGY Buses to display accurate route number and ultimate destination indicators at all times 2.7 using destination descriptions agreed with SPT. These to comply with the standards set Effective systems making bus use easy. Route and destination out in Paragraph 8 of Schedule 2 to the PSV Accessibility Regulations 2000. displays Wherever practicable, any temporary destination and number displays shall comply with Good and consistent standards of 2.8 sections 8(3) (a) and (b) of Schedule 2 to the PSV Accessibility Regulations 2000 and cleanliness, upkeep and information. only be used as substitute for normal destination equipment in the event of emergency. Bus operators to ensure vehicles display the “streamline” logo on the vehicles operating Improve the overall image of bus services, positively market and promote Branding 2.9 appropriate routes within the scheme area. Appropriate display methods and appropriate routes will be agreed between the Council, SPT and individual operators to confidence in the bus network suit the various vehicle types in use and proportion of route on streamline. Operators will cooperate with the Council and SPT in scoping and costing requirements for their participation in the streamline scheme for displaying Real Time Information on services at bus stops and next stop information on buses with a view to the scheme being extended to include this requirement for all operators, subject to reasonable Reduce all delays to the consistent Real Time Information operation of bus services, including 2.10 affordability. The scoping requirements should be provided within the first year of rapid intervention to deal with problems operation of the scheme and will extend to identifying opportunities for requesting traffic as they arise. signal priority. Appropriate routes will be agreed between the Council, SPT and individual operators for RTI provision to take account of operators who only do a small proportion of a route. Operators will continue to make available smart enabled ITSO certified equipment for ticketing. Operators will be expected to participate in any smart ticketing initiative being sponsored or delivered by GCC, SPT or Transport Scotland in support of the scheme objectives and will accept smart media tickets. Participation in any scheme will be subject to separate consultation. However, participation in any proposed scheme should not be unreasonably withheld and the operation of such ticketing initiatives will be Ticketing Systems 2.11 complementary to the operator’s own ticket schemes and will be formed in such a way as to not be to the detriment of the operator’s commercial interests. Subject to the above, operators may be requested to make provision for installing any additional necessary on bus systems for operation of smart ticketing. (Should this require significant expenditure by operators which is not being reimbursed it is acknowledged that a formal alteration to the scheme will be required unless there is mutual consent.) Ref’ DETAIL REQUIREMENT FOR SPECIFIED STANDARD OF SERVICE JUSTIFICATION AND LINK TO SERVICE STANDARD no LOCAL TRANSPORT STRATEGY 3. VEHICLE BUS OPERATORS UNDERTAKE TO MAINTAIN VEHICLES USED ON LOCAL MAINTENANCE SERVICES WITHIN THE SCHEME AREA TO MEET THE FOLLOWING CRITERIA. STANDARDS Bus operators shall ensure that internal lighting, “bus stopping” signs and “next stop” 3.1 Lighting and ancillary displays are fully operational where fitted. Safety and security throughout the equipment To ensure that internal bell pushes, mechanical equipment and all defined opening whole journey 3.2 windows are fully operational and maintained in a clean and tidy condition. To be maintained in a clean and tidy condition without damage to panels, windscreen, 3.3 windows and doors. To ensure external paint work is in good order and complete in an appropriate finished 3.4 livery and free of damage, grime, graffiti and frayed, worn or peeling advertisements. Good and consistent standards of cleanliness and upkeep. Presentation Bus operators shall maintain visibility out of windows for passengers and shall ensure (exterior) 3.5 that external advertising does not exceed a maximum of 30% obscuration and 15 cms Improve the overall image of bus maximum block. services Bus operators shall replace any window with etching in excess of 50% of the surface 3.6 area. Badly scratched and blown double glazed windows which impair visibility are to be replaced at the earliest practical opportunity. To be maintained in a clean and tidy condition, with particular regard to panels, glazing, 3.7 window surrounds, floor area and heating/ventilation grilles. Bus operators shall ensure all seat cushions, backs, bases, fabrics and facing materials Good and consistent standards of cleanliness and upkeep. are maintained in a clean and tidy condition, of similar colour and matching pattern and Presentation 3.8 fabric throughout, in good repair and free of chewing gum, damp and rot to avoid (interior) Comfort and convenience across the passengers clothing being soiled. whole journey Buses to be free of litter, debris, damage, contamination, grime, graffiti, stickers and 3.9 unauthorised posters. Operators to ensure any racist or abusive graffiti removed at the earliest practical opportunity. Buses shall be externally cleaned (including all bodywork and external glass) for the start of service each day prior to departing from the operating depot. Bus operators Good and consistent standards of Cleanliness (exterior) 3.10 undertake to notify SPT of any technical problems such as bus wash breakdown, cleanliness and upkeep. freezing weather conditions involving ice or snow or industrial action which affects their ability to maintain cleaning standards. Ref’ DETAIL REQUIREMENT FOR SPECIFIED STANDARD OF SERVICE JUSTIFICATION AND LINK TO SERVICE STANDARD no LOCAL TRANSPORT STRATEGY Buses shall be cleaned for the start of service each day prior to entering service. Daily cleaning shall include all floor areas, staircases, windows, frames, grab rails, handrails, poles, seat frames and any other surfaces visible to passengers. Used ticket boxes to Good and consistent standards of Cleanliness (interior) 3.11 be emptied and all litter removed. Major items of litter to be removed from buses prior to cleanliness and upkeep. entering service. Windscreens, windows, glass panels, assault screen and surrounding frames to be clean and free from dust, dirt, smudges, streaks and fingerprints for the start of service each day. Drivers shall use reasonable endeavours to ensure major items of litter such as bottles, Good and consistent standards of Litter 3.12 cans and strewn newspapers are removed from the vehicle at the end of each cleanliness and upkeep. scheduled journey at terminals where litter bins are provided. Good and consistent standards of upkeep and information. Information 3.13 Any information to be removed as soon as it ceases to be current. Effective systems making bus use easy. Reduce all delays to the smooth and Bus operators shall be in attendance of broken down buses and use reasonable consistent operation of bus services, Breakdowns 3.14 endeavours to remove from the road within 60 minutes of any breakdown occurrence. including rapid intervention to deal with problems as they arise Bus operators shall inspect vehicles on a daily basis for diesel and lubricant leaks and Engine leaks 3.15 carry out repairs within one working day.
4. DRIVER BUS OPERATORS UNDERTAKINGS IN RESPECT OF DRIVER STANDARDS STANDARDS AND BEHAVIOUR
Bus operators shall ensure bus drivers have at all times the proper entitlement to drive Better customer relations and more General 4.1 Passenger Carrying Vehicles and drive and carry out their duties in a safe, courteous customer focussed standards, and professional manner undertaking a duty of care to all passengers at all times. consistently delivered. Bus operators shall fully brief drivers on the terms and objectives of the Scheme prior to operating local services within the scheme area and ensure they are route trained and Informed Drivers 4.2 proficient in the use of ticket machines and conversant with all fares options when operating local services in the scheme area.
Driver Training 4.3 Bus operators shall ensure drivers on local services in the scheme area have or are Better customer relations and more Ref’ DETAIL REQUIREMENT FOR SPECIFIED STANDARD OF SERVICE JUSTIFICATION AND LINK TO SERVICE STANDARD no LOCAL TRANSPORT STRATEGY acquiring the most appropriate CPC qualification or an agreed equivalent inclusive of customer focussed standards, diversity/disability awareness training and a one day customer service workshop. Bus consistently delivered operators must ensure drivers complete training within 12 months and provide 1 day training refresh updates every 3 years. Bus operators shall provide an annual statement to SPT of the number and proportion of drivers qualified or in receipt of training.
Improve the overall image of bus Driver uniform and Bus operators shall provide all drivers with a uniform and ensure that this is worn on services, positively market and promote 4.5 appearance duty to promote a tidy and professional appearance. customer confidence in the bus service and network Bus operators shall ensure bus drivers are in situ to commence passenger boarding at least 3 minutes prior to departure at Interchanges and terminal points that are not stops Improve the overall image of bus covered by TRC arrangements (as outlined in Schedule 3.2.6 above) at the start of a Start of journey 4.6 services, positively market and promote journey to give confidence to intending passengers and ensure vehicles depart on time. confidence in the bus network Interchanges and terminal points shall be defined as “Bus stop locations where scheduled recovery time is allowed”. Bus operators shall use reasonable endeavours to ensure drivers operating Local 4.7 Services observe all bus stops on request and all intending passengers are transported Picking up/setting subject to maximum displayed vehicle capacity. down Promote confidence in the bus network Bus operators shall ensure drivers align buses at Stopping Places, parallel and adjacent 4.8 to QPS enhanced standard raised access kerbs wherever practicable to enable level boarding. Bus operators shall ensure drivers provide assistance when requested, for boarding or alighting by mobility impaired passengers and if so requested to remain stationary until Better customer relations and more such passengers are seated. Drivers to assist passengers in wheelchairs by lifting ramp Passenger assistance 4.9 customer focussed standards, and if requested offer assistance in accordance with the PSV (Conduct of Drivers, consistently delivered. Inspectors, Conductors and passengers) (Amendment) Regulations 2002. This clause is always subject to consideration of the health and safety of the driver. Bus operators shall ensure drivers observe smoking prohibition at all times whilst on Comfort and convenience across the Smoking 4.10 board a bus, or at Council/SPT facilities such as interchanges and shelters. whole journey. Bus operators shall ensure drivers do not use mobile phone handsets or consume food Comfort and convenience across the Distractions 4.11 or drink whilst driving to minimise distractions and safety of passengers whole journey Heating and 4.12 Bus operators shall ensure that drivers are fully conversant with all vehicle ancillary Comfort and convenience across the Ref’ DETAIL REQUIREMENT FOR SPECIFIED STANDARD OF SERVICE JUSTIFICATION AND LINK TO SERVICE STANDARD no LOCAL TRANSPORT STRATEGY ventilation systems, including lighting, destination equipment and heating and ventilation control whole journey systems and use reasonable endeavours to ensure that they are used appropriately for the comfort of passengers. 5. TIMESCALES FOR RECTIFICATION OPERATORS UNDERTAKINGS IN RESPECT OF DEFECT RECTIFICATION OF DEFECTS Bus operators shall monitor buses to ensure compliance with the Operator Standards. Prompt rectification of matters not complying is likely to result in fewer instances of failure to comply. This applies to all items specified in the Scheme including heating/ventilation systems and opening windows, water ingress and leaks from Better customer relations and more roof/windows to a saloon all internal electrical and mechanical problems, recurrent minor Defects to be rectified customer focussed standards, defects from chassis, engine, gearbox including suspension knocks, snatching consistently delivered. within 7 working days 5.1 brakes/retarders and screeching belts, minor body defects, including rattles, which are wherever reasonably an ongoing annoyance to passengers when vehicle is idling or in motion. Improve the overall image of bus practicable, services and promote confidence in the Any bus observed by SPT Compliance Monitors as not complying to the required bus network Operator Standards may be reported to the Traffic Commissioner in accordance with Clause 5. SCHEDULE 5
SERVICES EXCLUDED FROM THE SCHEME
Local Services excluded from the Scheme
(a) Registered local services which operate in, terminate in or pass through the Scheme Area for the express purpose of carrying schoolchildren or students between their home and a school or Further Education College and which only operate at the start or finish of the school or college day.
(b) Bus routes registered as local services which originate at least 15 miles away from the Scheme Area and/or which are registered to observe only four or fewer Stopping Places in each direction upon any Streamline Route within the Scheme Area.
(c) Registered local services terminating in or passing through the Scheme Area which operate at a service level of 1 per hour or less. These services will also be exempt from the requirements of Clause 3.9 V in 2014. Multiple registrations for a number of such services registered by the same operator or registered in co-ordination by a group of operators which would be recognised by bus passengers as being one and the same service, will be regarded as registrations for services which come within the scope of the scheme.
(d) Registered local services which operate at a service level of 3 buses per hour or less and which have less than 15% of their total end to end route mileage on Streamline Corridor(s).
(e) Registered local services which operate at a service level of 2 buses per hour or less and which have less than 20% of their total end to end route mileage on Streamline Corridor(s).
(f) Registered local services which operate at a service level of 3 buses per hour or less and which do not enter the Glasgow City Centre TRC area AND which have less than 50% of their total end to end route mileage on Streamline Corridor(s).
(g) Additional vehicles required for timetable augmentation of a regular, every 30 minutes or better, all year round local service during the tourist season from start of April to end September.
(h) A service registered as a “local excursion or tour”.
(i) A service registered as a “Works Service”.
(j) Community Transport or Dial-a-Bus services which are restricted to use by pre-registered passengers only. SCHEDULE 6
Register Of Local Services registered with the Traffic Commissioner Operating On The Glasgow Streamline Routes (As Of September 2011)
Service QBC(s) Route Service Level Operator 1 per 4 hours (3 Aberfoyle AC01 4 Aberfoyle - Glasgow per day) Coaches 1 per 9 hours (2 Aberfoyle AC8 4 Balfron - Glasgow per Sat) Coaches
103 2 Glasgow - Barrhead 2 per hour Arriva
17/17A 1,1A, 3 Glasgow - Spateston 3 per hour Arriva
23/23A 2 Glasgow - Erskine 4 per hour Arriva
26/26E Nethercraigs - Glasgow 3 per hour Arriva
36/36E 3 Glasgow - Kilbarchan 6 per hour Arriva
38/38E 3 Glasgow - Spateston 7 per hour Arriva
7/7E 1,1A,3 Glasgow - Linwood 2 per hour Arriva 3 per hour at peak (1700 - X23 Glasgow - Erskine 1800), 3 per day Arriva
X26 - Glasgow - Nethercraigs 1 per day Arriva 2 per hour at peak (1710 - X61 - Glasgow - Foxbar 1740), 2 per day Arriva
200 - Linnvale - Drumchapel Avondale
400 1 Drumchapel - Partick 6 per hour Avondale
601 Davel - Silverburn - Glasgow - Braehead 1 per day Ayrways
602 Bellsbank - Glasgow - Braehead 1 per day Ayrways
604 Kilmarnock - Silverburn - Glasgow - Braehead 1 per day Ayrways Kilmarnock - Irvine - Silverburn - Glasgow - 605 Braehead 1 per day Ayrways
X34 - Shotts - Glasgow 2 per day Blue Bus min 2 per hour, City C1 1,1A Glasgow City Tour max 4 per hour Sightseeing 2 per hour at peak (0700 - Clydebank 147 1 Yoker - Glasgow 0800), 3 per day Bus Co 3 per hour at peak, 2 per hour 22 - Silverburn - Braehead otherwise Colchri
374 2 Silverburn - Shawlands 1 per hour Colchri
375 2 Newton Mearns - Silverburn 1 per hour Colchri East Dunbartonshire Ring'n'Ride - Glasgow City Colchri 600 N/A Centre DRT Coaches Dodds of X99/X100 - Glasgow - Prestwick Airport 1 per day Troon Dunn's X1 - Cumbernauld - Glasgow 1 per day Coaches First 24 7 Stirling - Denny - Kirkintilloch - Glasgow 1 per hour Edinburgh First 27 7 Falkirk - Glasgow 1 per hour Edinburgh 2 per hour at peak, 1 per hour First 10/10A/C10 4 Balfron - Glasgow otherwise Edinburgh First 11A 4 Aberfoyle/Balfron? - Glasgow 1 per day Edinburgh First 15A/X15 - Livingston - Glasgow 1 per hour Edinburgh 2 per hour at First 8/C8 4 Balfron - Drymen - Milngavie - Glasgow peak, 3 per day Edinburgh First X37 - Falkirk - Glasgow 1 per hour Edinburgh 3 per hour at peak, 1 per hour First X39 - Stirling - Glasgow otherwise Edinburgh 1 per hour, 6 First 2 - Toryglen - Rutherglen - Croftfoot per day Glasgow First 3 3,7 Stobhill Hospital - City Centre 2 per hour Glasgow Service QBC(s) Route Service Level Operator First 5 2 City Centre - Battlefield - Castlemilk 5 to 7 per hour Glasgow First 6 - Silverburn - Paisley 1 per hour Glasgow 3 per hour at peak, 2 per hour First 8 1,3,4,8 Partick - Riddrie - Carmyle otherwise Glasgow 5 an hour at peak, 4 per hour First 9 1,1A,2,3 Drumchapel - City Centre - Linwood otherwise Glasgow Robroyston - City Centre - Clydebank Business First 11 1,2 Park 2 per hour Glasgow First 12 2,7 Robroyston - City Centre - Rutherglen 5 per hour Glasgow First 17 - Coatbridge - Blairhill - Townhead (Circular) 4 per hour Glasgow First 18 5 City Centre - Whitehills 6 per hour Glasgow First 19 - City Centre - Craigend - Easterhouse Centre 1 per hour Glasgow First 20 2 East Kilbride - City Centre - Drumchapel 4 per hour Glasgow First 21 3 Silverburn - Govan 2 per hour Glasgow 6 per hour at peak, 4 per hour First 23 1,1A,2,4 Summerston - City Centre - Silverburn - Govan otherwise Glasgow First 25 Silverburn - Southern General - Govan 4 per hour Glasgow First 29 2 Shawlands - Mansewood 1 per hour Glasgow First 32 8 Parkhead - Craigend 1 per hour Glasgow First 33 1 Parkhead - Easterhouse 2 per hour Glasgow First 34 2,3 Castlemilk - Shawlands - Govan 4 per hour Glasgow First 41 8,6 City Centre - Duke Street - Easterhouse 4 per hour Glasgow 4 per hour at peak, 3 per hour First 42 1,6 Barlanark - City Centre - Drumchapel otherwise Glasgow First 43 1 City Centre - Parkhead - Craigend 1 per hour Glasgow First 46 1,5,6,8 Easterhouse - Parkhead - Castlemilk 2 per hour Glasgow First 53 2 Braehead - Silverburn 2 per hour Glasgow First 59 2 Mosspark - City Centre 2 per hour Glasgow 6 per hour peak, 4 per hour First 61 1,4 Summerston - City Centre - Sandyhills otherwise Glasgow First 62 1 Faifley - City Centre - Baillieston/Airdrie 9 per hour Glasgow First 64 4,5,8 City Centre - Bridgeton Cross - Carmyle 2 per hour Glasgow 7 per hour First 66 2 East Kilbride - City Centre - Mountblow (frequent) Glasgow Frequent (min 5 First 75 2 Castlemilk - City Centre - Milton per hour) Glasgow First 92 2 Partick - Anniesland - Antonine Park 2 per hour Glasgow First 94 2 Maryhill - Anniesland - Knightswood 1 per hour Glasgow First 100 City Centre - Riverside Museum - Kelvingrove 3 per hour Glasgow 1 per 1:20, 4 per day (evening First 103 City Centre - Auchenback service) Glasgow 4 at peak, otherwise 3 per First 119 4 City Centre - Milngavie - Baljaffray hour Glasgow First 121 2 Govan - Govanhill/Victoria Infirmary 1 per hour Glasgow First 124 2 Govan ASDA - Cardonald 1 per hour Glasgow First 128 3 Stobhill Hospital - High Possil - City Centre 1 per hour Glasgow 1 per hour, 4 per day First 129 2 City Centre - Mansewood (evening) Glasgow 1 per hour First 131 Milton - City Centre - East Kilbride (evenings) Glasgow First 140 - Clydebank - Drumchapel 5 per hour Glasgow Service QBC(s) Route Service Level Operator 1 per hour at peaks (Sun First 153 6 City Centre - Silverburn only) Glasgow 1 per hour First 164 City Centre - Halfway (evenings) Glasgow 2 per hour (0550-0650), 2 First 166 2 City Centre - East Kilbride per day Glasgow First 189 - Govan - Drumoyne 2 per hour Glasgow 8 per hour at peak, 6 per hour First 240 1,4 City Centre - Motherwell - Pather or Lanark otherwise Glasgow First 255 1,4 City Centre - Uddingston - Hamilton - Newarthill 3 per hour Glasgow First 263 5 City Centre - Cambuslang - Hamilton 2 per hour Glasgow City Centre - Cambuslang - Hamilton - First 267 2 Newmains/Shotts 6 per hour Glasgow First 308 4,8 Parkhead Forge - Cambuslang/Halfway 1 per hour Glasgow 1 per hour First 323 2 City Centre - Barrhead (evenings) Glasgow 1 per hour First 364 4 Parkhead - Cambuslang (circular) (evenings) Glasgow Frequent (min 3 First 398 - Glasgow Station Link per hour) Glasgow 6 per hour at peak, 5 per hour First 500 - Glasgow - Glasgow Airport otherwise Glasgow First 747 1 City Centre - Partick - Braehead - Glasgow Airport 3 per hour Glasgow First 118/118A 1,2 City Centre - Bearsden - Baljaffray 2 per hour Glasgow 10 per hour at City Centre - Clydebank - peak, 9 per hour First 204/205 1 Dumbarton/Helensburgh/Balloch otherwise Glasgow First 213/213A 6 City Centre - Alexandra Park - Bargeddie 2 per hour Glasgow City Centre - Clydebank - Dumbarton - First 216 1 Helensburgh 2 per hour Glasgow First 27A/27B 7 City Centre - Bishopbriggs/Kilsyth 2 per hour Glasgow First 31/31B/31G/131 2 Milton - City Centre - East Kilbride 2 per hour Glasgow First 36/36A 6 City Centre - Stepps - Chryston 2 per hour Glasgow First 38/38A/38C 2,6 Easterhouse - City Centre - Woodfarm/Crookfur 12 per hour Glasgow First 39/39A 6,8 Queenslie-Carntyne Square 2 per hour Glasgow First 40/40A 1,4,8 Clydebank - City Centre - Easterhouse 4 per hour Glasgow First 44/44A 2 Knightswood - City Centre - Eaglesham/Crookfur 6 per hour Glasgow First 45/45A/45C 2,7 Auchinairn - City Centre - Kennishead/Govan 6 per hour Glasgow First 54/54A 2 Summerston - City Centre - Penilee/Braehead 4 per hour Glasgow 1 per hour, 2 First 54C 2 City Centre - Cardonald - Braehead per day Glasgow First 56/56A 2,7 Auchinairn - City Centre - Darnley 5 per hour Glasgow First 57/57A 2 City Centre - Shawlands - Silverburn 5 per hour Glasgow City Centre - Cambuslang Cairns/Drumsargard First 65/65A 2,5 Village 2 per hour Glasgow First 7/7A 2 City Centre - Newton Village (7A) - Halfway 2 per hour Glasgow First 74/74A - Toryglen - Castlemilk 1 per hour Glasgow City Centre - Bishopbriggs - Harestanes/Campsie First 88/88A/88C 7 Glen 4 per hour Glasgow Inner Circle - Govan - Rutherglen - Springburn - First 89/90 1,3,4,5,7,8 Partick - Govan 2 per hour Glasgow 1 per hour, 4 per night (Sat/Sun Night First N12 7 City Centre - Robroyston/Rutherglen Only) Glasgow 1 per 2 hours, 2 per night First N18 5 City Centre - East Kilbride - Whitehills (Sat/Sun Only) Glasgow 1 per 3 hours, 3 per night First N240 1,4 City Centre - Cleland (Sat/Sun Only) Glasgow Service QBC(s) Route Service Level Operator 2 per night First N267 2 City Centre - Hillhouse (Sat/Sun Only) Glasgow First N36 6 City Centre - Moodiesburn - Abronhill 1 per night Glasgow 1 per hour, 5 per day First N38 2 City Centre - Newton Mearns (Sat/Sun Only) Glasgow 2 per hour, 7 per day First N40 4 City Centre - Clydebank/Easterhouse (Sat/Sun Only) Glasgow 1 per hour, 4 per day (Sat/Sun Night First N57 2 City Centre - Pollok Only) Glasgow 2 per hour, 7 per day First N62 1 City Centre - Faifley/Baillieston/Airdrie (Sat/Sun Only) Glasgow 2 to 3 per hour, 10 per day First N66 2 City Centre - East Kilbride/Mountblow (Sat/Sun Only) Glasgow 1 per hour, 3 per day First N75 2 City Centre - Castlemilk (Sat/Sun Only) Glasgow 3 per hour in peak, 6 over 3 First N9 3 City Centre - Linwood hours Glasgow 4 per hour in peaks, 2 per First X1 - City Centre - Hamilton - Fairhill - Hillhouse hour otherwise Glasgow 5 per hour at peak (0700 - 0800), 2 per First X11 - City Centre - Motherwell - Wishaw - Newmains hour otherwise Glasgow City Centre - Moodiesburn - Abronhill - First X3/FX3/X3A - Cumbernauld 3 per hour Glasgow First X4/X4M/X5/X5M/X80 - City Centre - Abronhill 4 per hour Glasgow 1 per one & a City Centre - Strathclyde Country Park M & D's half hours, 7 per First X7 Theme Park (Summer shuttle service) day Glasgow 2 per hour, 3 First X78 - City Centre - Newton Mearns per day Glasgow First X8/X8A - City Centre - Silverburn - Pollock Circular 3 per hour Glasgow First X81 - Auchinairn - Robroyston - City Centre 2 per hour Glasgow First X85 - City Centre - Kirkintilloch - Campsie Glen 2 per hour Glasgow City Centre - Bishopbriggs - Torrance - Campsie First X86 - Glen 1 per hour Glasgow First X87 - City Centre - Kirkintilloch - Waterside 2 per hour Glasgow 1 per day (Friday, Fisher 235 Brechin - Glasgow City Centre - Braehead Fortnightly) Tours 1 per day (Friday, Fisher 240 1 Arbroath - Glasgow City Centre - Braehaed Fortnightly) Tours 1 per day (Monday, Fisher 252 - Largs - Braehead - Arbroath fortnightly) Tours 1 per day (Monday, Fisher 253 - Brechin - Braehead - Largs fortnightly) Tours 1 per day (Wednesday, Fisher 260 - Dundee - St Andrews - Lochwinnoch - Largs fortnightly) Tours 1 per day (Wednesday Fisher 261 Dundee - Braehead Only) Tours Gibson A1 3,4 Summerston Asda - Milton Circular 1 per hour Direct 1 per hour, 3 per day (Wed/Fri Gibson A2 4 Summerston Asda - Glasgow University Only) Direct 4 at peak, max Glasgow 16 4 Glasgow - Baljaffray 8 per day Citybus 5 per hour at peak (0700 - 0800), 3 per Glasgow 17 1,4 Glasgow - Duntocher hour otherwise Citybus Glasgow 83 1,2 Gartnavel Hospital - Partick 2 per hour Citybus Glasgow 84 1 Old Kilpatrick - Gartnavel Hospital 3 per hour Citybus Henderson 59 City Centre - Mosspark 1 per hour Travel Service QBC(s) Route Service Level Operator Henderson 68 3 Glasgow - Torrance 1 per day Travel Henderson 72 7 Glasgow - Lenzie - Kirkintilloch 1 per hour Travel Henderson 128 3 Stobhill Hospital - City Centre 1 per hour Travel 1 per hour (Sun Henderson 129 2 City Centre - Mansewood evening only) Travel Henderson 213 6 City Centre - Alexandra Park - Bargeddie 1 per hour Travel Henderson 303 2 City Centre - Barrhead 1 per day Travel Henderson 310 1 Easterhouse - Shettleston 1 per hour Travel Henderson 329 7 Stobhill Hospital - Glasgow 2 per hour Travel Henderson 271/371/X71 Torrance - City Centre 1 per hour Travel 1 per hour Henderson 71/71A 7 Torrance - City Centre (evenings) Travel 3 per hour Inner Circle - Govan - Rutherglen - Springburn - (Sat/Sun Henderson 89/90 1,3,4,5,7,8 Partick - Govan evening only) Travel 3 per hour at peak, 1 per hour Irvine's 240X - Glasgow - Lanark otherwise Coaches John 141 1,2 Clydebank - Anniesland 2 per hour Morrow Loch Lomond Bus 20 2 Drumchapel - Anniesland - City Centre 6 per hour Services Loch Lomond Bus 204/205/205B 1 Balloch - Dumbarton - Glasgow 6 to 8 per hour Services Loch Lomond Bus 215 1 Helensburgh - Dumbarton - Glasgow 2 per hour Services
1 per hour, 2 Loch per day (early Lomond morning/evening Bus 204X 1 Balloch - Glasgow only) Services
21 - Govan - Paisley 6 per hour McGills
38 City Centre - Ferguslie 6 per hour McGills
55 - Neilston - Silverburn 2 per hour McGills
8 per hour at 901/901A/906/906A/906 peak, 6 per hour X/907/907A/908/908A - Glasgow - Greenock - Largs/Dunoon otherwise McGills 6 per hour at peak, 4 per hour X23 - Erskine - Glasgow otherwise McGills
X5 - Kilbarchan - City Centre 1 per hour McGills 5 per hour at peak, 2 to 3 per X6/X6A 22.3 Bridge of Weir/Johnstone - Glasgow hour otherwise McGills
X7/X7A - Greenock - Bridge of Weir - City Centre 2 or 3 per hour McGills
CB1 8 City Centre - Townhead - City Centre (Circular) 2 per hour N.A.T.A Parks of 54 - Strathaven - Glasgow 1 per day Hamiton S&A (T/A City 38 2 Glasgow - Eastwood Toll 6 per hour Sprinter) Scottish 601 - Glasgow City Centre - Balado (T in the Park) 6 per hour Citylink Scottish 900 - Glasgow City Centre - Edinburgh 4 per hour Citylink Scottish 923 - Edinburgh - Glasgow City Centre - Stranraer 1 per day Citylink Scottish 926 2 Glasgow City Centre - Campbeltown 1 per 2 hours Citylink Scottish 618/619/620/621 - Greenock - Glasgow City Centre - Hamilton - Blackpool Max 1 per day Citylink 1 per hour at peaks, 1 per 2 Scottish 914/915/916 - Glasgow City Centre - Fort William/Portree/Uig hours otherwise Citylink
1 per hour at peaks, 1 per 2 Scottish 976/977 2 Glasgow City Centre - Oban hours otherwise Citylink Service QBC(s) Route Service Level Operator Scottish G10/M10 - Glasgow City Centre - Inverness 5 per day Citylink Scottish M8/G9/M9/M11 - Glasgow City Centre - Perth - Dundee - Aberdeen 1 per hour Citylink Stagecoach X19 - Glasgow - Glasgow Fort - Easterhouse 6 per hour Glasgow Stagecoach X25 - Glasgow - Abronhill 2 per hour Glasgow Stagecoach X24 - St. Andrews - Glasgow 1 per hour in Fife Stagecoach X26 - St. Andrews - Glasgow 1 per hour in Fife Stagecoach X27 - Leven - Glasgow 1 per hour in Fife Stagecoach 4/4A 2 Glasgow - Kilmarnock - Ayr 1 per hour Western Stagecoach X34/X37 - Glasgow - Irvine 1 per hour Western 3 per hour in peak, 1 per hour Stagecoach X35/X35/X36/X44/X44B - Glasgow - Ardrossan otherwise Western Stagecoach X44/X44B - Glasgow - Ardrossan 1 per 2 hours Western Stagecoach X74 - Glasgow City Centre - Dumfries 1 per 3 hours Western Stagecoach X76/x76C - Glasgow - Kilmarnock [-Irvine/Cumnock/Ayr] 1 per hour Western Stagecoach X77 - Glasgow - Kilmarnock 3 per hour Western Stagecoach X78 - Glasgow - Kilmarnock Western
X35 - Airdrie - City Centre - Charing Cross 1 per day WJC Buses SCHEDULE 7
MONITORING and EVALUATION PLAN
S7 Introduction
S7.1 In order to assess the ongoing effectiveness of the Specified Facilities and Operator Standards introduced under this Scheme in delivering and sustaining the required benefits and identify areas for potential improvement a regime of monitoring shall be implemented. This will track operation of the Scheme against key outputs and associated targets.
S7.2 The key outputs to be monitored will be: x Punctuality and reliability of bus services; x Bus patronage; x Bus service quality and passenger satisfaction; x Route traffic performance.
S7.3 The information provided under Paragraphs S7.4 to S7.13 of this Schedule shall be derived from the bus operators' electronic ticketing machine data and such other journey time data as shall be obtained from manual monitoring or such alternative sources as the bus operators shall from time to time undertake or use. The bus operators shall use their reasonable endeavours to ensure that their drivers key in the relevant data in relation to timing points along the route to ensure that monitoring data is available.
S7.4 Bus Punctuality and Reliability Upon request by SPT, the Bus Operator shall record the following times. Where possible use will be made of electronic ticketing machine data analysis already provided by operators to Transport Scotland and SPT:
a) Departure time at the start of the journey from the terminus or journey starting point; b) Departure time from the agreed registered timing points within Glasgow; c) Arrival time at the last or other agreed bus stop at the end of the route;
All data will be disaggregated by direction of travel and by time of day and week as follows:
Direction of travel: Origin to city; Through city centre from Origin to Destination; City to Destination.
Day Time Periods: 06:00 – 09:00; 09:00 – 16:00; 16:00 – 19:00; 19:00 – 22:00. Days of week: Mon – Fri; Saturday; Sunday
Public Holidays are to be excluded from all data collection.
S7.5 Based upon the above data the SPT will report the following information: a) Service reliability trend information for bus services operating to or through Glasgow City Centre. b) Service reliability trend information for streamline corridors.
S7.6 Bus Patronage Each bus operator will provide to SPT such information on patronage on each of its routes in the scheme area as the bus operators and SPT shall from time to time agree. The information provided shall be sufficient to identify average net index increases or decreases in patronage at route level over a period of time.
S7.7 Bus Service Quality Operators shall supply to SPT a statement as required by clause 3.2 listing each bus intended to be used on Streamline Routes within the scheme area by registration and fleet number, its Euro compliance emission standard and accessibility compliance. The statement shall also indicate the number of drivers employed and used in the scheme area who have and have not met the prescribed training and customer care requirements in accordance with the Standard of Service or their status in receiving training.
S7.8 Route Fleet Check SPT will undertake a route fleet check during one specified day per 6 month period. The selected day will be specified to the Operator within one week of it occurring. Operators must supply a full list of the fleet on the Streamline routes at 0830 hours on that specified day using the pro forma in S7.19.
S7.9 Route Traffic Performance The Council will provide information concerning the traffic operation of the Streamline Routes to identify general traffic trends on the Routes and capture the context within which the performance of the Scheme is being reviewed. The following information will be provided:
a) bi-annual review of accident rates along route; b) bi-annual review of traffic flows at key locations on a cordon c) bi-annual summary of major disruption events on route (utility works, developments, diversions and such like which may have impacted on bus services) d) bi-annual summary of changes to infrastructure on route; S7.10 Hot Spots The Operator shall, on a bi-monthly basis, issue a list of locations on the Streamline network where significant delay is experienced or where the infrastructure is not performing to standard. This should be circulated to the Board.
S7.11 Journey Times Further to identification of these Hot Spots defined in S7.10, SPT may request the Operator to provide journey time data between two specified locations at specified times, utilising on-board data collection equipment.
S7.12 Passenger Satisfaction Annually, SPT shall undertake a programme of passenger satisfaction surveys. The Operator shall assist in facilitating the survey through typical methods such as display of material or permitting surveyors on board vehicles, at no cost.
S7.13 Faults The Operator shall highlight in a monthly report any faults or maintenance issues with the Infrastructure on the Streamline routes, to be circulated to the Board.
S7.14 Inspections SPT Service Compliance Officers will undertake a programme of inspections of the Streamline routes. Operators should ensure that Drivers cooperate and are courteous with Inspectors.
S7.15 Targets Provisional scheme benefit targets have been set to provide initial benchmarks.
Initial targets applicable for reviewing the monitored outputs shall be the following: a) Timetabled services – 95% of buses to depart from terminal point “up to 1 minute early or up to 5 minutes late” and 95 % of all services to arrive at the final destination point no more than 5 minutes late. b) Frequent services – Six or more buses to depart within a period of 60 minutes and the interval between consecutive buses not to exceed 15 minutes. Excess waiting time does not exceed 1.25 minutes at the registered timing points. c) Bus Patronage: Average net patronage growth +3% per annum
S7.16 The Monitoring Plan is summarised in S7.17 and pro formas for reporting are in S7.18, S20 and S7.21. S7.17 Monitoring Plan Summary Table
Operator Element Detail Responsibility Period of Outputs Standards Reporting (Schedule 4) 1.19 Bus Patronage Passenger numbers on the section(s) of each route within the The Operator 6 months Bi-annual Operators scheme area Scheme Review Report 1.13, 1.20 Service Quality Complete Streamline fleet list The Operator 6 months Bi-annual Operators 2.1-2.11 Summary of customer complaints & responses correspondence Scheme Review Report & 4.3 Summary of service changes Revised Schedule 6 Summary of driver customer care training (annually only) 1.4 – 1.5 Notification of service and fare changes The Operator Within 21 days / 14 Due process days 1.3 Hot Spots Report on any areas where excessive delay is experienced on the The Operator 4 weekly Operators Scheme Streamline routes or where improvements could be made to Review – Technical Note infrastructure
1.18 Faults Service disruptions (occurred and planned) The Operator 4 weekly Operators Scheme Service cancellations (occurred and planned) Review – Technical Note Report of any infrastructure issues 1.1 – 1.2 Punctuality and A random sample of scheduled and actual departure and arrival The Operator Upon request Technical Note reliability times, by request of SPT/ Analysis of trends by corridor and for city centre The Council / SPT 6 months Service Reliability Trend Report 1.4 Journey Times Journey time data including graphs of normal distribution and The Operator Upon request Technical Note standard deviation for specified sections of Streamline, selected by SPT/GCC, requested on an ad hoc basis
- Route traffic Accident rates The Council 6 months Route Traffic Performance performance Traffic flows Report Major planned disruption (due to events or road works) Any planned infrastructure changes
- Facilities Update Any modifications to the infrastructure specified in Schedule 2 The Council Monthly Revised Schedule 2
- Passenger Interview led passenger surveys on-board Streamline services SPT Annually Passenger Satisfaction Satisfaction Report 1.7-1.11 Inspections Cleanliness, branding, passenger information SPT 6 months Inspections Report 1.16-1.17 3.1-3.13 4.1-4.12
- Overall Scheme Collation of all reported data from previous year The Council and Annually Annual Scheme Review Review Review against objectives, scheme criteria, targets and the SPT Report Delivery Plan
- Scheme updates Revision to the sQP as appropriate post annual review The Council and Annually (if Revised sQP SPT required) S7.18 Operator Bi-Annual Report Proforma
Title page: x Operator x Period of Reporting x Date x Author/Contact details
Sections: 1. Patronage Passenger numbers on the section(s) of each route within the scheme area
2. Fleet Complete Streamline fleet list (see fleet list pro forma overleaf)
3. Customer Service Summary of customer complaints & responses correspondence Summary of driver customer care training
4. Summary of service changes
5. Any recommendations for the scheme
Appendices: Any technical notes prepared during the reporting period e.g.
Punctuality and Reliability Scheduled and actual departure and arrival times (as requested)
Hot Spots Report on any areas where excessive delay is experienced on the Streamline routes or where improvements could be made to infrastructure
Faults Service disruptions (occurred and planned), service cancellations (occurred and planned), report of any infrastructure issues
Journey Times Journey time data including graphs of normal distribution and standard deviation for specified sections of Streamline, requested by SPT / GCC on a selected, ad hoc basis S7.19 Operator Fleet Register Note: To be submitted to the sQP Board every 6 months as part of the Operator’s Report, as per clause S7.8, to provide a snapshot of the fleet for 1 day per 6 months. other 1. two-way radio 1. two-way phone 2. mobile free hands 3. Vehicle Number used Corridor(s) number(s) Service Engine Euro category Route and Destination Display In good working condition & correct standard (Y/N) Ticket Machine Smart enabled (Y/N) Accessibility low floor (Y/N) Real-Time Enabled (Y/N) CCTV No. of cameras per saloon Communications Exterior Streamline branding (Y/N) Interior Matching seat coverings (Y/N) Heating and Ventilation In good working condition (Y/N) Lighting In good working condition (Y/N) Date of last maintenance inspection EXAMPLE 987654 5 45 3 Y Y Y Y 3 1 N Y Y Y 01/07/2011 S7.20 The Council’s Bi-Annual Report Proforma
Title page: x Period of Reporting x Date x Author/Contact details
Sections: 1. The Council’ s Bi-annual Route traffic performance Report 2. Accident rates 3. Traffic flows 4. Major planned disruption (due to events or road works) 5. Any planned infrastructure changes 6. Any recommendations for the scheme
Appendices: Revised Schedule 2 – based on The Council’s Monthly Facilities Update i.e. any modifications to the infrastructure S7.21 SPT’s Bi-Annual Report Proforma
Title page: x Period of Reporting x Date x Author/Contact details
Sections: 1. Summary of Inspection Results 2. Summary of Passenger Satisfaction Results 3. Any recommendations for the scheme
Appendices; Passenger Satisfaction Report (annual) Inspections Report Service Reliability Trend Report (as data requested from operator) SCHEDULE 8
Glasgow Streamline Routes Statutory Quality Partnership Scheme
UNDERTAKING IN ACCORDANCE WITH SECTION 8(4) OF THE TRANSORT (SCOTLAND) ACT 2001 as amended by the Transport (Scotland) Act 2005
TO: Traffic Commissioner for Scotland
Level 6, The Stamp Office 10 Waterloo Place Edinburgh EH1 3EG
FROM: [Name and address of Operator]
[Name of Operator] hereby undertakes to provide local services to the Operator Standards specified in the Scheme when using the Specified Facilities
SIGNED
[insert name of Director of Operator Company]
[Title]
[Operator Company name]
DATE: SCHEDULE 9
DATA SHARING UNDERTAKINGS
CONFIDENTIALITY/DATA SHARING
S9.1 The Council and SPT shall not save as provided in paragraphs 9.2 and 9.4 divulge or communicate to any person, or use or exploit for any purpose, any of the trade secrets or confidential knowledge or information or any financial or trading information or data relating to any bus operator which is supplied by the bus operator either directly or indirectly to them as a result of the Scheme. This is in accordance with Section 10(3) of the Transport (Scotland) Act 2001.
S9.2 Notwithstanding the provisions of paragraph 9.1 the Council and SPT shall be entitled to use information and data provided by the bus operators for the following purposes:-
1 for the purpose of the Council and the SPT mutually sharing the information only for the purposes of monitoring and enforcing the Scheme; 2. for the purpose of monitoring compliance with the requirements of the Scheme; 3. for the purpose of monitoring and assessing the benefits delivered by the Scheme. 4. preparation of reports using aggregated statistics for reporting requirements. 5. reporting to the Traffic Commissioner, V.O.S.A., the Police or any other regulatory authority. 6. reporting to Strathclyde Partnership for Transport, Glasgow City Council and bus operators participating in the Scheme. 7. reporting on the Scheme to the Scottish Government. 8. subject always to agreement with the bus operator for the purpose of promoting bus travel. S9.3 These restrictions and prohibitions on use, exploitation, communication and disclosure set out in clauses S9.1 and S9.2 shall continue to apply after the expiration or earlier termination of the Scheme without limit in point of time, but shall cease to apply to any data information or knowledge which may properly come into the public domain through no fault of the person receiving the same or which the receiving party can demonstrate was known by it prior to its receipt of such information.
S9.4 Notwithstanding any other provision of this Schedule 9 a party receiving information to which this Schedule 9 applies may disclose the same to the extent required by law or regulation, in particular the Freedom of Information (Scotland) Act 2002 and the Environmental Information (Scotland) Regulations 2004 provided that, where practical and lawful to do so, the party receiving the request for information provides prompt written notice of the request to the party who provided the information.
S9.5 Bus operators, the Council and SPT shall each ensure that its employees are aware of and comply with the provisions of paragraphs 9.1, 9.2 and 9.4.
S9.6 The Council and SPT acknowledges that all intellectual property rights in the data provided by any bus operator shall belong to and remain with the bus operator provided however that the bus operator hereby agrees to licence the same to the Council and SPT at no cost for the purposes described in paragraph 9.2. SCHEDULE 10 – Map of the Glasgow City Centre Air Quality Management Area SCHEDULE 11 Glasgow Streamline Routes Statutory Quality Partnership Scheme Governance
Developing a sQP Core Group Stakeholders Glasgow City Council Scottish Government SPT Traffic Commissioner Operators Strathclyde Police Glasgow TOA Neighbouring Local Authorities
sQP Operation and Maintenance The Chair
Key Partners sQP Board Scottish Government Glasgow City Council Traffic Commissioner SPT Working Group Strathclyde Police Operators Glasgow TOA Neighbouring Local Dispute Resolution Authorities Arbitrator appointed* * if not resolved by Board after 14 days
Governance – Operational Roles & Responsibilities sQP board 1. Annual Report to Scottish Government (format to be agreed with the Traffic Commissioner in advance) 2. Meet every 6 months to discuss issues and reports to date 3. Aim to resolve any disputes within 14 days 4. Each organisation to follow Scheme monitoring plan
Working Group 1. The working group will contain key persons from SPT and GCC to discuss current issues, meeting every 1-3 months (dependant on issues). Operators and stakeholders may be invited to attend as required
Glasgow City Council / SPT 2. Owner of sQP document therefore responsible for revision with input from the Board
Traffic Commissioner 1. Regulatory governance
Scottish Government 1. Review Annual Report on behalf of the Traffic Commissioner
Parking Attendants 1. Powers to enforce Traffic Regulation Orders and Traffic Regulation Conditions
Compliance Officers 1. Inspectors only, report any non-compliance to the sQP board who will report to the Traffic Commissioner if a significant or continuous breach