Royal Bank of Canada Annual Information
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ROYAL BANK OF CANADA ANNUAL INFORMATION FORM December 1, 2011 CAUTION REGARDING FORWARD-LOOKING STATEMENTS From time to time, we make written or oral forward-looking statements within the meaning of certain securities laws, including the “safe harbour” provisions of the United States Private Securities Litigation Reform Act of 1995 and any applicable Canadian securities legislation. We may make forward-looking statements in this annual information form, in other filings with Canadian regulators or the U.S. Securities and Exchange Commission (SEC), in reports to shareholders and in other communications. Forward- looking statements in this document include, but are not limited to, statements relating to our financial performance objectives, our vision and strategic goals, the Economic, market and regulatory review and outlook for Canadian, U.S., European and global economies, the outlook and priorities for each of our business segments, and the risk environment including our liquidity and funding management as set out in the 2011 Management’s Discussion and Analysis. The forward-looking information contained in this annual information form is presented for the purpose of assisting the holders of our securities and financial analysts in understanding our financial position and results of operations as at and for the periods ended on the dates presented and our vision and strategic goals and financial performance objectives, and may not be appropriate for other purposes. Forward-looking statements are typically identified by words such as “believe”, “expect”, “foresee”, “forecast”, “anticipate”, “intend”, “estimate”, “goal”, “plan” and “project” and similar expressions of future or conditional verbs such as “will”, “may”, “should”, “could” or “would”. By their very nature, forward-looking statements require us to make assumptions and are subject to inherent risks and uncertainties, which give rise to the possibility that our predictions, forecasts, projections, expectations or conclusions will not prove to be accurate, that our assumptions may not be correct and that our financial performance objectives, vision and strategic goals will not be achieved. We caution readers not to place undue reliance on these statements as a number of risk factors could cause our actual results to differ materially from the expectations expressed in such forward-looking statements. These factors – many of which are beyond our control and the effects of which can be difficult to predict – include: credit, market, operational, and liquidity and funding risks, and other risks discussed in the Risk management and Overview of other risks sections of our 2011 Management’s Discussion and Analysis; general business, economic and financial market conditions in Canada, the United States and certain other countries in which we conduct business, including the effects of the European sovereign debt crisis and the lowering of the U.S. long-term sovereign credit rating by Standard & Poor’s; changes in accounting standards, policies and estimates, including changes in our estimates of provisions, allowances and valuations; the effects of changes in government fiscal, monetary and other policies; changes to and new interpretations of risk-based capital and liquidity guidelines; the impact of changes in laws and regulations including relating to the payments system in Canada, consumer protection measures and the Dodd-Frank Wall Street Reform and Consumer Protection Act and the regulations to be issued thereunder; the effects of competition in the markets in which we operate; our ability to attract and retain employees; judicial or regulatory judgments and legal proceedings; the accuracy and completeness of information concerning our clients and counterparties; our ability to successfully execute our strategies and to complete and integrate strategic acquisitions and joint ventures successfully; development and integration of our distribution networks; and the impact of environmental issues. We caution that the foregoing list of risk factors is not exhaustive and other factors could also adversely affect our results. When relying on our forward-looking statements to make decisions with respect to us, investors and others should carefully consider the foregoing factors and other uncertainties and potential events. Except as required by law, we do not undertake to update any forward-looking statement, whether written or oral, that may be made from time to time by us or on our behalf. Additional information about these and other factors can be found in the Risk management and Overview of other risks sections of our 2011 Management’s Discussion and Analysis. TABLE OF CONTENTS Management’s Annual Discussion and Information Analysis Form Incorporated by Reference CORPORATE STRUCTURE 1 Name, Address and Incorporation................................................................... 1 Intercorporate Relationships........................................................................... 1 GENERAL DEVELOPMENT OF THE BUSINESS 1 Three Year History......................................................................................... 1 8-9 DESCRIPTION OF THE BUSINESS 3 General Summary .......................................................................................... 3 8-9, 14-34 Seasonality..................................................................................................... 3 34-36 Competition ................................................................................................... 4 14-34 Government Supervision and Regulation – Canada......................................... 4 Government Supervision and Regulation – United States................................ 6 55-57 Risk Factors................................................................................................... 8 41-55, 55-57 Environmental Policies................................................................................... 8 57 DESCRIPTION OF CAPITAL STRUCTURE 9 General Description ....................................................................................... 9 57-61 Prior Sales ..................................................................................................... 10 57-61, *122 Constraints..................................................................................................... 10 Ratings .......................................................................................................... 11 53, *152-153 MARKET FOR SECURITIES 12 Trading Price and Volume.............................................................................. 12 ESCROWED SECURITIES 15 DIVIDENDS 15 57-61, *124-125 DIRECTORS AND EXECUTIVE OFFICERS 16 Directors........................................................................................................ 16 Committees of the Board................................................................................ 17 Executive Officers.......................................................................................... 17 Ownership of Securities ................................................................................. 18 Cease Trade Orders, Bankruptcies, Penalties or Sanctions............................... 18 Conflicts of Interest........................................................................................ 19 LEGAL PROCEEDINGS AND REGULATORY ACTIONS 19 *134-135 INTEREST OF MANAGEMENT AND OTHERS IN MATERIAL TRANSACTIONS 20 TRANSFER AGENT AND REGISTRAR 20 EXPERTS 20 AUDIT COMMITTEE 20 Audit Committee Mandate ............................................................................. 20 Composition of Audit Committee................................................................... 20 Relevant Education and Experience of Audit Committee Members ................. 20 Pre-Approval Policies and Procedures ............................................................ 21 Independent Registered Chartered Accountants’ Fees ..................................... 21 ADDITIONAL INFORMATION 23 TRADEMARKS 23 APPENDIX A – PRINCIPAL SUBSIDIARIES 24 APPENDIX B – EXPLANATION OF RATING AND OUTLOOK 25 APPENDIX C – AUDIT COMMITTEE MANDATE 26 APPENDIX D – PRE-APPROVAL POLICIES AND PROCEDURES 31 *Notes 16, 18, 25 and 31 to Royal Bank of Canada’s 2011 Annual Consolidated Financial Statements are incorporated by reference herein. INFORMATION IS AT OCTOBER 31, 2011, UNLESS OTHERWISE NOTED. CORPORATE STRUCTURE NAME, ADDRESS AND INCORPORATION1 Royal Bank of Canada is a Schedule I Bank under the Bank Act (Canada), which constitutes its charter. The Bank was created as Merchants Bank in 1864 and was incorporated under the “Act to Incorporate the Merchants’ Bank of Halifax” assented to June 22, 1869. The Bank changed its name to The Royal Bank of Canada in 1901 and to Royal Bank of Canada in 1990. The Bank’s corporate headquarters are located at Royal Bank Plaza, 200 Bay Street, Toronto, Ontario, Canada and its head office is located at 1 Place Ville-Marie, Montreal, Quebec, Canada. INTERCORPORATE RELATIONSHIPS Information about intercorporate relationships with principal subsidiaries, including place of incorporation and percentage of securities owned by the Bank, is provided in Appendix A. GENERAL DEVELOPMENT OF THE BUSINESS THREE YEAR HISTORY Over the last three years, through our business strategies and actions we have pursued our vision of “Always earning the right to be our clients’ first choice.” We aspire to be a top performing diversified financial institution that delivers