DOCSLIB.ORG

Guaranty Trust Bank Uganda Is One of the Leading Banks in Africa. They Acquired a 70% Stake in the Fina Bank Group in to Enable Them Enter the East African Market

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
Guaranty Trust Bank Uganda Is One of the Leading Banks in Africa. They Acquired a 70% Stake in the Fina Bank Group in to Enable Them Enter the East African Market Guaranty Trust Bank Uganda is one of the leading banks in Africa. They acquired a 70% stake in the Fina Bank group in to enable them enter the East African market. As they expand their operations in the East African region, GTBank Uganda Ltd is looking for suitably qualified and experienced professionals to join its team. Applications are hereby invited to fill the following positions: BUSINESS RELATIONSHIP OFFICERS REPORTING TO: RELATIONSHIP MANAGER To actively create a market for the bank's products and services in order to increase the bank’s market share. The process involves the presentation of the bank’s products/services to prospects and existing Customers based on identified needs Block funds To secure funds designated as collateral for credit facilities. The process involves placing restrictions on the funds in the Customer’s account as a form of security for credit advanced to the Customer Arrange temporal overdraft To organise, review and manage the processing of overdraft facilities to customers. The process is initiated based on customer request or due to temporary funding problems in a customer’s account. It involves providing a temporary credit facility for the customer in form of a TEMP, after receiving the necessary approvals as stated in the Credit Policy Guide Resolve account problems To promptly resolve problems with Cheques drawn on the bank’s customers. The process involves the analysis and resolution of problems related to Cheques drawn on the customer’s account. Examples of typical problems include the following: Insufficient funds in the customer’s account Non-compliance with account mandate Account Restriction based on account dormancy, incomplete documentation or statutory requirement Cheque confirmation Returned Cheque Manage customer’s funds To make customer’s invested funds available on request. The process entails the repayment of customer’s invested funds on demand i.e. prior to maturity (pre- liquidation) or at maturity To re-invest customer’s funds. The process entails the re-investment of customer’s funds on the maturity of the initial investment. Investments are automatically rolled over if specific instructions are not received from the customer before maturity (as stated in the investment letter given to the customer) Initiate foreign currency transactions To execute foreign currency transactions based on customer’s request. The process involves the initiation of foreign currency transactions on behalf of customers for trade or personal purposes. Customer service handling To process customers’ ‘Stop payment’ instructions, requests, application and other service requests. The process involves the timely execution of a customer’s instructions within an agreed period of time. To handle all exceptions and discretionary requests for pricing, loan rates, foreign exchange rates, waivers for fees in order to enhance customer satisfaction and retention To initiate the issuance of local guarantees and performance bonds based on customer’s request. The process deals with the review and approval of the customer’s request for guarantees (advance payment, performance) and performance bonds KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED FOR RELATIONSHIP OFFICERS 2-4 years work experience with a reputable Banking Institution; two of which MUST have been spent in either direct selling or relationship sales Credit analysis, due diligence and underwriting skills Experience in preparation of a formal credit proposal, Market awareness and demonstration of practical selling knowledge and skills Exceptional client relationship management skills Understanding/management of customer, product and market risks Understanding of risk management and mitigation techniques Ability to manage a Portfolio of customers with different business needs Interpersonal skills (team player, good communication and time management skills) Understanding of varied product solutions required within the bank’s customer base and ability to recommend new products for development in relation to customer feedback received through relationship management Education- University Degree Understanding and interpretation of financials Self starters and ability to work with very minimal supervision RELATIONSHIP MANAGERS FOR CORPORATE, COMMERCIAL, PUBLIC SECTOR, RETAIL AND SME BANKING REPORTING TO: SEGMENT MANAGER The incumbent job holder will report to the respective heads of business or segment managers and will be directly responsible for: Acquisition and growth of valued customer segments To identify, recruit, manage and grow the valued customer segments according to the bank’s strategic objectives. Specifically grow the mid and high net worth Individuals and corporate clientele for the cross cutting segments in corporate, sme and commercial banking dockets. Manage customer relationships To enhance customer satisfaction and loyalty through adoption of positive customer service measures. Originate credit and underwrite credit To evaluate, review and underwrite client’s credit facility requests. This requires that the incumbent undertakes regular evaluation, documentation and approval of credit based on approval limits defined in the bank’s Credit Policy Guide (CPG). Credit facilities include Leases, Term loans and Overdrafts. Portfolio Management: Build close working relationships with credit to ensure customer support is real time, through agreeing realistic service level agreements, adhering to credit and risk policy parameters and legal compliance in securities offered. Take actions to ensure the quality of the disbursed portfolio, for instance through daily review of portfolio to ensure regular monitoring and compliance KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED FOR RELATIONSHIP MANAGERS 5-7 years work experience with a reputable Banking Institution; two of which MUST have been spent in a senior sales or relationship management role. Credit analysis, due diligence and underwriting skills Experience in preparation of a formal credit proposal, Market awareness and demonstration of practical selling knowledge and skills Exceptional client relationship management skills Understanding/management of customer, product and market risks Understanding of risk management and mitigation techniques Ability to manage a Portfolio of customers with different business needs Interpersonal skills (team player, good communication and time management skills) Understanding of varied product solutions required within the bank’s customer base and ability to recommend new products for development in relation to customer feedback received through relationship management Education- University Degree Understanding and interpretation of financials Self starters and ability to work with very minimal supervision SEGMENT MANAGERS FOR SME, RETAIL, COMMERCIAL AND PUBLIC SECTOR BANKING REPORTING TO: MANAGING DIRECTOR The role is to effectively manage and direct all banking business within the segment with the objective of achieving annual financial targets as incorporated in the budget; control, as evidenced by audit reports and through specific management of the following: Develop products To develop relevant products that ensures achievement of the bank’s growth objective and provides optimal customer satisfaction with a view to achieving the bank’s desired wallet and market share. Monitor Performance of the Department: To monitor the performance of the segment in relation to the annual budget. The process involves the collation of income generated by customers managed by the segment Manager and comparing with budgeted income for the period. Variances are explained and remedial actions to correct adverse variances are also stated. Prepare budget To generate an estimate of the segment’s contribution to the overall budget. The process involves the compilation of the segment’s budgetary estimates based on the template received from FINCON. Set up deposit To grow the deposit (liability) base of the bank. The process involves the deposit funds from customers for investment purposes. The investment products include Time/Term deposits, etc. An investment may be initiated as a result of direct sales by relationship managers, relationship officers or by walk-in customers with an acceptable profile. Arrange loan syndication and other loan financing To bring together a group of financial institutions for the purpose of providing a credit facility to a customer in order to raise a large amount of debt for a customer based on agreed terms and conditions. This is necessary where the bank cannot provide financing alone. Further, the segment Manager is to identify and actively participate in financing projects with long-term finance benefits. This process involves raising funds to finance projects with strong income streams and long-term finance benefits Quality Customer Service (Out serve) To promote and maintain the highest standard of quality customer service in the department in order to enhance revenue generation and be a head of competition. Risk Management To ensure all risk within the segment is minimized and systems are in place to monitor and eliminate risk across all areas of retail banking and to achieve a general high degree of risk control as laid down by Bank policy Knowledge, skills and Experience Required 7-9 years work experience with a reputable Banking Institution; three of which MUST have been spent in the management of a business function in a tier I or II bank. An established and demonstrable track record in the field of Retail Banking,
Load more

Recommended publications
  • Annual Report
    2013/2014 Annual Report 2013/2014 ANNUAL REPORT TABLE OF CONTENTS TABLE OF CONTENTS ............................................................................................................................................................................................................. II TABLE OF FIGURES ................................................................................................................................................................................................................. III LIST OF TABLES ....................................................................................................................................................................................................................... IV ABBREVIATIONS ...................................................................................................................................................................................................................... V REGISTERED ADDRESSES .................................................................................................................................................................................................... VII 1 GOVERNOR’S FOREWORD ........................................................................................................................................................................................1 2 BOARD OF DIRECTORS AND MANAGEMENT STRUCTURE...........................................................................................................................
    [Show full text]
  • D1106- XS0497792241- Guaranty Trust Bank- Final Terms 26 Apr
    Final Terms dated 26 April 2010 Series Number : D1106 Tranche : 3 ISIN: XS0497792241 Common Code: 049779224 Morgan Stanley B.V. Issue of 18,709,450 Certificates (“Tranche 3”) to be consolidated with 60,000,000 Certificates (“Tranche 1”) and 40,000,000 Certificates (“Tranche 2”) and form a single series of 118,709,450 Certificates linked to the Shares of Guaranty Trust Bank Plc Guaranteed by Morgan Stanley under the Program for the Issuance of Certificates and Warrants PART A – CONTRACTUAL TERMS THE SECURITIES AND THE GUARANTEE IN RESPECT THEREOF HAVE NOT BEEN AND WILL NOT BE REGISTERED UNDER THE SECURITIES ACT OR WITH ANY SECURITIES REGULATORY AUTHORITY OF ANY STATE OR OTHER JURISDICTION OF THE UNITED STATES, AND THE SECURITIES MAY INCLUDE BEARER SECURITIES THAT ARE SUBJECT TO U.S. TAX LAW REQUIREMENTS. NEITHER THE ISSUER NOR THE GUARANTOR IS REGISTERED, OR WILL REGISTER, UNDER THE INVESTMENT COMPANY ACT. INTERESTS IN THIS SECURITY MAY ONLY BE OFFERED, SOLD, PLEDGED OR OTHERWISE TRANSFERRED (1) IN ACCORDANCE WITH RULE 144A UNDER THE SECURITIES ACT ( RULE 144A ) TO A PERSON WHO TAKES DELIVERY IN THE FORM OF AN INTEREST IN A RESTRICTED GLOBAL SECURITY THAT THE HOLDER AND ANY PERSON ACTING ON ITS BEHALF REASONABLY BELIEVE IS A QUALIFIED INSTITUTIONAL BUYER (A QIB ) WITHIN THE MEANING OF RULE 144A THAT IS ALSO A QUALIFIED PURCHASER (A QP ) AS DEFINED IN SECTION 2(a)(51) OF THE INVESTMENT COMPANY ACT AND THE RULES THEREUNDER PURCHASING FOR ITS OWN ACCOUNT OR FOR THE ACCOUNT OF ONE OR MORE QIBS EACH OF WHICH IS A QP WHOM THE HOLDER HAS INFORMED, IN EACH CASE, THAT SUCH OFFER, SALE, PLEDGE OR OTHER TRANSFER IS BEING MADE IN RELIANCE ON RULE 144A, AND IN A NOMINAL AMOUNT OR PURCHASE PRICE FOR EACH ACCOUNT OF NOT LESS THAN U.S.$100,000 OR (2) TO A PERSON THAT IS NOT A U.S.
    [Show full text]
  • Ghana Fixed Income Market Summary of Status Report
    GHANA FIXED INCOME MARKET SUMMARY OF STATUS REPORT JUNE 2019 1 MEMBERSHIP GFIM as at the end of June 2019 has 41 registered members categorized as follows: LICENSED DEALING MEMBERS PRIMARY DEALER BANKS 1. African Alliance Securities Limited 1. Access Bank Ghana Limited 2. Black Star Brokerage Limited 2. ARB Apex Bank 3. Bullion Securities Limited 3. Barclays Bank Ghana Limited 4. Cal Brokers Limited 4. Cal Bank Ghana Limited 5. CDH Securities Limited 5. Consolidated Bank Ghana Limited 6. Databank Brokerage Limited 6. Ecobank Ghana Limited 7. EDC Stockbrokers Limited 7. Fidelity Bank Ghana Limited 8. Gold Coast Brokerage Limited 8. GCB Bank Limited 9. Republic Securities Ghana Limited 9. Guaranty Trust Bank Ghana Limited 10. IC Securities Limited 10. Societe Generale Ghana Limited 11. Liberty Securities Limited 11. Stanbic Bank Limited 12. NTHC Ltd 12. Standard Chartered Bank Limited 13. Prudential Stockbrokers Limited 13. Universal Merchant Bank 14. SBG Securities Ghana Limited 15. SIC Financial Services Limited 16. Strategic African Securities Limited 17. UMB Stock Brokers Ltd NON - PRIMARY DEALER BANKS 1. Agricultural Development Bank 2. Bank of Africa Ghana Ltd 3. First Atlantic Bank Ghana Ltd 4. First National Bank Limited 5. FBN Bank Ghana Ltd 6. National Investment Bank 7. Prudential Bank Limited 8. Republic Bank Ghana Limited 9. Sahel Sahara Bank Ghana Limited 10. UBA Ghana Limited 11. Zenith Bank Ghana Ltd 2 SUMMARY OF SECURITIES Benchmark Securities: 9 3yr Government bond- 1 5yr Government bond- 5 7yr Government bond- 1 10yr Government bond- 1 15yr Government bond- 1 Non-Benchmark Securities: 20 3yr Government bond-10 5yr Government bond- 5 6yr Government bond- 1 7yr Government bond- 3 10yr Government bond-1 Treasury Notes: 34 1yr Government note- 16 2yr Government note- 18 Treasury Bills: 64 364 day bill- 13 182 day bill- 25 91 day bill- 12 Ghana Cocoa Bill- 14 Local US dollar 3-year bond-1 Eurobond-9 Corporate Bonds AFB Ghana Plc 18 Bayport Financial Services (Ghana) 9 Edendale Properties 2 Izwe Loans Ghana 6 PBC Ghana Limited 1 E.S.L.A.
    [Show full text]
  • Guaranty Trust Bank (Ghana) Limited Annual Report and Financial Statements
    GUARANTY TRUST BANK (GHANA) LIMITED ANNUAL REPORT AND FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 DECEMBER 2020 GUARANTY TRUST BANK (GHANA) LIMITED ANNUAL REPORT AND FINANCIAL STATEMENTS CONTENTS P a g e Corporate Information 1 Report of the Directors 2 - 5 Report of the Audit Committee 6 Corporate Governance 7 - 21 Independent Auditor’s Report 22 – 25 Financial Statements: Statement of Comprehensive Income 26 Statement of Financial Position 27 Statement of Changes in Equity 28 Statement of Cash Flows 29 Notes to the Financial Statements 30 - 117 Appendices 118 Guaranty Trust Bank (Ghana) Limited Annual Report and Financial Statements for the year ended 31 December 2020 . CORPORATE INFORMATION Board of Directors Kwasi M. Tagbor (Chairman) Olusegun Agbaje (Vice Chairman) Thomas Attah John (Managing Director) Mobolaji Jubril Lawal Rasheed Ibrahim Maidie Elizabeth Arkutu Irene Baaba Hagan Ademola Odeyemi (Resigned on 8th May 2020) Secretary Iris Richter-Addo 25A Castle Road, Ambassadorial Area, Ridge PMB CT 416, Cantonments Accra, Ghana Auditor KPMG Chartered Accountants 13 Yiyiwe Drive, Abelenkpe P. O. Box GP 242 Accra, Ghana Registered Office Guaranty Trust Bank (Ghana) Limited 25A Castle Road, Ambassadorial Area, Ridge PMB CT 416, Cantonments Accra, Ghana Correspondent banks CitiBank London CitiBank New York Ghana International Bank J.P. Morgan Chase Bank Guaranty Trust Bank London Bank of Beirut Standard Chartered Bank UK Guaranty Trust Bank Plc Solicitors Lithur Brew and Company No. 110B, 1st Kade Close, Kanda Estates P. O. Box CT 3865, Cantonments Accra, Ghana 1 Guaranty Trust Bank (Ghana) Limited Annual Report and Financial Statements for the year ended 31 December 2020 .
    [Show full text]
  • Cytonn Report a Product of Cytonn Technologies
    Nairobi Metropolitan 2020 Residential Report, & Cytonn Weekly #30/2020 Equities Market Performance During the week, the equities market recorded mixed performance, with NASI and NSE 25 recording gains of 1.8% and 0.5%, respectively, while NSE 20 recorded losses of 0.2%, taking their YTD performance to losses of 19.1%, 28.9%, and 23.9%, for NASI, NSE 20 and NSE 25, respectively. The NASI performance was driven by gains recorded by large-cap stocks, with the highest gains being recorded in EABL, Safaricom, BAT and NCBA, which gained by 4.8%, 4.1%, 2.3% and 1.2%, respectively. However, the gains were slowed down by losses recorded by other large-cap stocks, with the highest losses being recorded by Co-operative Bank and Equity Group, which declined by 5.9% and 4.4%, respectively. Equities turnover declined by 4.0% during the week to USD 30.7 mn, from USD 31.9 mn recorded the previous week, taking the YTD turnover to USD 920.1 mn. Foreign investors remained net sellers during the week, with the net selling position decreasing by 23.2% to USD 12.7 mn, from a net selling position of USD 16.5 mn recorded the previous week, taking the YTD net selling position to USD 266.0 mn. The market is currently trading at a price to earnings ratio (P/E) of 7.8x, 40.3% below the historical average of 13.1x. The average dividend yield is currently at 5.3%, unchanged from the previous week, and 1.3% points above the historical average of 4.0%.
    [Show full text]
  • Case Study of Guaranty Trust Bank Plc
    International Journal of Academic Research in Accounting, Finance and Management Sciences Vol. 4, No.2, April 2014, pp. 51–61 E-ISSN: 2225-8329, P-ISSN: 2308-0337 © 2014 HRMARS www.hrmars.com Strategic Management, an Organisational Risk Management Framework: Case Study of Guaranty Trust Bank Plc Olajide Solomon FADUN School of Management & Business Studies (SMBS), Lagos State Polytechnic, Lagos Nigeria, E-mail: [email protected] Abstract Well formulated and implemented strategies are critical to firms’ performance. Strategic management is beneficial to a business as it operates in a dynamic and uncertain business environment. The study views strategic management as organisational risk management framework that promotes identification and evaluation of organisational risks and opportunities to enhance a firm’s performance. The study examines components of strategic management process, using Guaranty Trust Bank Plc (GTBank) as case study. It highlights background of study; undertakes internal analysis - SWOT; considers external environment, using PESTLE analytical tool; highlights strategic analysis and choice; appraises long-term objectives, generic and grand strategies; explains short-term objectives; and explores strategic control and continuous improvement. The findings indicate that GTBank has built its strategy around its brand image and its major competitors have not been able to displace her in the banking sector. This suggests that strategic management is beneficial to a firm, as it operates in a dynamic and uncertain business environment. The implication for practice is that effective strategic management - evaluation, formulation and implementation of organisational objectives - is critical for survival and relevance of a firm in the global business environment. Key words Strategic management, Strategic analysis, Grand strategies, Generic strategies DOI: 10.6007/IJARAFMS/v4-i2/775 URL: http://dx.doi.org/10.6007/IJARAFMS/v4-i2/775 1.
    [Show full text]
  • Gtbank Sept 2020 Financial Statement
    GUARANTY TRUST BANK (RWANDA) PLC STATEMENT OF FINANCIAL POSITION AS AT 30 SEPTEMBER 2020 STATEMENT OF COMPREHENSIVE INCOME AS AT 30 SEPTEMBER 2020 ASSETS 30-Sep-20 31-Dec-19 30-Sep-20 30-Sep-19 Frw'000 Frw'000 Frw'000 Frw'000 (Un-reviewed) (Audited) (Un-reviewed) (Reviewed) TREASURY OPERATIONS AND OPERATIONS WITH BANKS AND OTHER FINANCIAL INSTITUTIONS Interest and Similar Income 5,764,042 5,506,469 Cash and balances with National Bank of Rwanda 12,558,551 13,384,277 Interest Expense (516,091) (829,132) Balances with Other Banks and Financial Institutions 19,705,220 16,742,210 Net Impairment Charge (620,501) (552,273) Sub-Total 32,263,772 30,126,487 NET INTEREST INCOME 4,627,450 4,125,064 LOANS AND ADVANCES TO CUSTOMERS Fees and Commission Income 2,188,088 2,092,118 Net Loans and Advances to Customers 41,529,241 42,633,996 Fee and Commission Expense (598,851) (608,573) Foreign Exchange Trading Income/Loss 696,727 699,513 Sub-Total 41,529,241 42,633,996 Other Income 45,641 149,062 FINANCIAL INSTRUMENTS NET INCOME FROM BANKING ACTIVITIES 2,331,605 2,332,120 Financial Instruments Held to Maturity 26,360,188 13,492,864 Personnel Costs (1,678,533) (1,792,563) Sub-Total 26,360,188 13,492,864 Other Operating Expenses (1,642,398) (2,055,837) PROPERTY, EQUIPMENT AND OTHER ASSETS Depreciation and Amortization (503,325) (502,082) Intangible Assets 800,976 863,222 TOTAL OPERATING EXPENSES (3,824,256) (4,350,481) Property and Equipment 2,831,884 2,957,829 PROFIT BEFORE TAX 3,134,799 2,106,703 Right of Use Assets 2,270,750 2,490,898 Other Assets 1,280,729 1,418,489 Taxation (940,440) (632,011) Sub-Total 7,184,339 7,730,438 TOTAL 107,337,541 93,983,785 PROFIT AFTER TAX 2,194,359 1,474,692 LIABILITIES 30-Sep-20 31-Dec-19 Other Disclosures TREASURY OPERATIONS AND OPERATIONS WITH BANKS AND OTHER FINANCIAL INSTITUTIONS Frw'000 Frw'000 Item Due to Banks and Other Financial Institutions 140,152 1,000,000 30-Sep-20 31-Dec-19 Repurchase Agreements, Borrowings and Other Credit Accounts - - 1.
    [Show full text]
  • Sort Code Bank Name Branch Name
    SORT CODE BANK NAME BRANCH NAME 010101 BANK OF GHANA BANK OF GHANA ACCRA BRANCH 010303 BANK OF GHANA BANK OF GHANA -AGONA SWEDRU BRANCH 010401 BANK OF GHANA BANK OF GHANA -TAKORADI BRANCH 010402 BANK OF GHANA BANK OF GHANA -SEFWI BOAKO BRANCH 010601 BANK OF GHANA BANK OF GHANA -KUMASI BRANCH 010701 BANK OF GHANA BANK OF GHANA -SUNYANI BRANCH 010801 BANK OF GHANA BANK OF GHANA -TAMALE BRANCH 011101 BANK OF GHANA BANK OF GHANA - HOHOE BRANCH 020101 STANDARD CHARTERED BANK STANDARD CHARTERED BANK(GH) LTD-HIGH STREET BRANCH 020102 STANDARD CHARTERED BANK STANDARD CHARTERED BANK(GH) LTD- INDEPENDENCE AVENUE BRANCH 020104 STANDARD CHARTERED BANK STANDARD CHARTERED BANK(GH) LTD-LIBERIA ROAD BRANCH 020105 STANDARD CHARTERED BANK STANDARD CHARTERED BANK(GH) LTD-OPEIBEA HOUSE BRANCH 020106 STANDARD CHARTERED BANK STANDARD CHARTERED BANK(GH) LTD-TEMA BRANCH 020108 STANDARD CHARTERED BANK STANDARD CHARTERED BANK(GH) LTD-LEGON BRANCH 020112 STANDARD CHARTERED BANK STANDARD CHARTERED BANK(GH) LTD-OSU BRANCH 020118 STANDARD CHARTERED BANK STANDARD CHARTERED BANK(GH) LTD-SPINTEX BRANCH 020121 STANDARD CHARTERED BANK STANDARD CHARTERED BANK(GH) LTD-DANSOMAN BRANCH 020126 STANDARD CHARTERED BANK STANDARD CHARTERED BANK(GH) LTD-ABEKA BRANCH 020127 STANDARD CHARTERED BANK STANDARD CHARTERED BANK(GH)-ACHIMOTA BRANCH 020129 STANDARD CHARTERED BANK STANDARD CHARTERED BANK(GH) LTD- NIA BRANCH 020132 STANDARD CHARTERED BANK STANDARD CHARTERED BANK(GH) LTD- TEMA HABOUR BRANCH 020133 STANDARD CHARTERED BANK STANDARD CHARTERED BANK(GH) LTD- WESTHILLS BRANCH 020436
    [Show full text]
  • Organizational Culture and Inter-Group Behaviour in Guaranty Trust Bank in Nigeria
    ISSN (Online): 2455-3662 EPRA International Journal of Multidisciplinary Research (IJMR) - Peer Reviewed Journal Volume: 6 | Issue: 9 | September 2020 || Journal DOI: 10.36713/epra2013 || SJIF Impact Factor: 7.032 ||ISI Value: 1.188 ORGANIZATIONAL CULTURE AND INTER-GROUP BEHAVIOUR IN GUARANTY TRUST BANK IN NIGERIA Worluchem Ayodele B. Chima Onuoha Department of management Department of Management University of Port Harcourt Business University of Port Harcourt Best C. Eke Department of management University of Port Harcourt Article DOI: https://doi.org/10.36713/epra5287 ABSTRACT The study empirically investigates organizational culture and inter-group behaviour in Guaranty trust bank in Nigeria. Primary data was used for the study and the data for analysis was gotten through questionnaire. The questionnaire was issued to the staff of Guarantee Trust Bank in Rivers State. The data was analyzed with the use of Chi-square in other to measure the discrepancies existing between the observed and expected frequency and to proof the level of significance in testing stated hypotheses. From the result of the study, it was discovered that organizational culture has significant influence on inter-group behaviour. Therefore, the study recommends that Guarantee Trust Bank should encourage new entrants to get internalize first with the bank’s culture to know whether they can cope with them or not. Additionally, organizations should provide adequate motivational factors like housing allowance, car loan, holiday allowance, health allowance, etc. INTRODUCTION their job and thus develop quality awareness. An organization refers to a collection of people, Organizational culture has influenced on inter-group who are involved in pursuing defined objectives.
    [Show full text]
  • Global Economic Prospects | January 2016
    162 CHAPTER 2.6 GLOBAL ECONOMIC PROSPECTS | JANUARY 2016 BOX 2.6.1 Regional integration and spillovers: Sub-Saharan Africa Over the past decade, regional integration in Sub-Saharan Africa (SSA) has expanded. Though still low, intraregional trade represents a growing share of the region’s trade. Cross-border financing flows within Sub-Saharan Africa have increased rapidly. Nevertheless, shocks to growth in the two largest economies – Nigeria and South Africa – appear to have no measurable effects on other countries in the region. Introduction from the traditional advanced country markets. The export exposure of SSA countries to advanced-economies has SSA is an open region, with diversified trade partners and halved over the decade ending 2014. The fall in the share sources of finance (Figure 2.6.1.1). Much of Sub-Saharan of the region’s exports to the United States, to about 1 African trade takes place with countries outside the region. percent of GDP in 2014 from its peak of 8 percent in Advanced economies remain the largest destinations of 2005, was particularly pronounced (Figure 2.6.1.2). This Sub-Saharan Africa’s exports. However, China and other reflected in part a sharp decline in Nigeria’s oil exports as developing countries in Asia are increasingly prominent. U.S. oil shale production expanded. More broadly, the Intraregional trade and financial linkages within the region anemic recovery in Euro Area countries and other have expanded in recent years and look set to expand faster advanced economies following the global financial crisis in the years ahead. underpinned the decline in the share of SSA’s exports to advanced economies.
    [Show full text]
  • A Case Study of Guaranty Trust Bank, Kigali, Rwanda
    [Kwizera et. al., Vol.7 (Iss.12): December 2019] ISSN- 2350-0530(O), ISSN- 2394-3629(P) Index Copernicus Value (ICV 2018): 86.20 DOI: https://doi.org/10.29121/granthaalayah.v7.i12.2019.303 Science INFORMATION TECHNOLOGY USAGE AND CUSTOMER ACCEPTANCE IN THE BANKING SECTOR: A CASE STUDY OF GUARANTY TRUST BANK, KIGALI, RWANDA John Kwizera 1, Prof. Raymond Wafula Ongus 2 1 MIS/0067/13, Mount Kenya University, Kigali Campus, P.O Box 5826, Kigali, Rwanda 2 Mount Kenya University- Kigali Campus, P.O Box 5826, Kigali, Rwanda Abstract The study was inspired by the arising issues of concern related to why customer accounts were inactive. The study examined effect of Information technology usage on customer acceptance at GT Bank, Kigali Rwanda. The research design was a case study, with target population of 20,335 customers who used either ATM, Internet banking or mobile banking technologies, 3 e-banking staff and 5 GT Bank branch managers. The data analysis tool used was Statistical Package for Social Sciences (SPSS) version 16.0. Findings revealed that Mobile banking and ATM were mostly used more than Internet banking, depending on features of use and security. ATM features were more accepted compared to Internet banking and Mobile banking features. Multiple regression analysis found R the coefficient of correlation to be 0.927 signifying a very strong positive correlation between information technology usage and customer acceptance. The coefficient of determination R2 = 0.859 indicated that 85.9% of the variability in customer acceptance depended on stochastic model developed, whereas the remaining 14.10% was attributed to factors beyond the control of the study.
    [Show full text]
  • First National Bank Ghana
    First National Bank Online Banking Enterprise™ - Payment Cut-Off Times Direct Payment Express Payment Instant Payment Service Service Service Service Anytime during the day Monday - Friday Anytime (including Saturdays, Sundays within the allowed cut-off and Public Holidays) processing times. In accordance with the cut-off Submission times below. Payments submitted after the cut-off times below will be processed on the next business day. Monday to Friday To First National Bank: To Participating Banks n/a No cut-off time between 09h15 and 11h35 Cut-off To other banks: 09h00 - Times 18h00 Saturdays, Sundays and Public Holidays Payments to both First National Bank and to other banks will n/a only be submitted for processing on the next business day. Any payment processed to a Any payment processed to a Participating Any payment authorised Bank through the Instant Payment service and fully processed to a Participating Bank through the Express service type within the type will be cleared within 1 minute of it Participating Bank being authorised and fully processed on Clearing allowed cut-off processing through the Direct the same day. Times: Payment service type times will be cleared within 6 within the allowed cut-off hours of it being authorised and processing times will be fully processed on the same cleared on the next day. business day. Express payments are Instant payments are posted to the posted to the recipient’s recipient’s account on the same business All payments are posted account on the same day. to the recipient’s account business day. on the next business day.
    [Show full text]