Volume 1 No.3 May 15,1974 Schedule Changes, New Services Effective May 19

Amtrak's new summer schedule, effective May 19, includes additional weekend service in the -W ash­ ington corridor; new weekend through service between Boston and Harris­ burg, Pa., a new Spokane-Seattle train, Expo '74, and reductions in running time on the . In addition, eq uipment will be added to several trains to comply with recent Interstate Commerce Commission " Adequacy of Service" regulations. In the , addi­ tional weekend -Boston and Washington-Boston service has been added. The new weekend trains are the The AutoTrak car above will be used until new equipment is purchased. Bostonian, New York to Boston service which leaves New York at 6:10 p.m. on Fridays and Sundays; the Knicker­ 's Intermodal Plans bocker, Boston to New York service which leaves Boston at 7:00 p.m. on Include AutoTrak Service Sundays and the Mayflower, W ashing­ ton to Boston service which leaves What is the word on AutoTrak? One task has been to set up services which Washington at 5: 10 p.m. on Fridays. of the most frequently asked questions would provide alternatives to the No changes will be made in Amtrak's around Amtrak headquarters is, automobile. One of the most produc­ service which offers fifteen "What is Amtrak doing about an tive innovations in railroad passenger weekday trips in each direction be­ auto-ferry service?" marketing has been the "Week tween Washington and New York. Ridership figures have begun to of Wheels" concept, i.e., Amtrak During the summer season, many show that a growing percentage of the provides the long haul travel and the Northeast Corridor trains will stop at traveling public is planning to leave the car rental system provides the local the resort towns of Old Saybrook and family automobile behind for long transportation at destination. By Mystic, Connecticut and Kingston and distance and vacation travel this year mating the two programs, Amtrak and Westerly, Rhode Island. and looking to the common carrier its car rental associates have combined Amtrak-financed work on track alternatives. The Federal Energy to offer a "Free" or lower-cost owned by the Boston & Maine Administrator John Sawhill encourages automobile rental on Florida routes. Railroad has enabled 40 minutes to be all Americans to take "Energy Cons­ This plan has been very successful and cut from the running time of the cious Vacations". "We want people to traffic is growing. In addition, today Montrealer, Washington-Montreal ser­ take vacations," Sawhill said, "but we the Amtrak timetable index section is vice, effective May 19. The southbound want them to keep in mind the energy replete with the automobile symbol Montrealer will leave Montreal one shortage has not yet disappeared." which means that car rental facilities hour earlier, arriving New York at 6:35 It has long been the hope of are available at the listed city. a.m. and Washington at 10:59. North­ Amtrak's Marketing planners that we That is one part of the overall bound departures from Washington could show ridership gains from the package. Now Amtrak is well along and New York are unchanged, with the great pool of people who have been with its own auto-ferrying system: Montrealer arriving at Montreal at traveling by private automobile. The Continued on page 8 col. 1 Continued on page 6 col. 1 New May Timetables Summer Pass Policy Announced

Simplify Train Travel The Amtrak Pass Bureau has issued for any and all segments of the trip on a bulletin which outlines all "prohibi- trains which originate on Fridays, Amtrak's new May 19 timetables tions and advance reservation limita- Saturdays and Sundays. The only were designed particularly for many tions" applicable to employees travel- exception regarding this prohibition is travelers who may be making their first ing on free or reduced-rate passes. Any when a pass document contains a train trip this summer. railroad or Amtrak employees desiring "Good for Metroliners and Turbo­ Train schedules and other inform a- to use a pass for travel should locate trains" or a "Restricted" endorsement. tion have been divided into two below the names of the trains they will Effective June 7 through September 2, primary timetables. Form A, All use, and determine what, if any, pass 1974, coach reservations may be made America Schedules, covers the entire restrictions apply. Trains which are not on trai!,!s originating Mondays through Amtrak system plus selected non- listed are not restricted or prohibited Thursdays, and sleeping space may be Amtrak connections. In the past, Form to pass ridership in any way. reserved on trains originating on A was considered a travel agent's - Between May 1 and Tuesdays and Wednesdays only. Such timetable. However, this new edition is October· 31, 1974, ' this train is reservations will be permitted only geared to the general public. The prohibited to all employee free or within four hours prior to passenger second major timetable, form B or reduced-rate travel on all days. This scheduled boarding time unless the Northeast Schedules, contains North- restriction applies regardless of special " ositive s ace" endorsement is shown east Corridor service only. It is a endorsements which may appear on on the pass. 24-page volume, slimmer and more cards. In other words, even business convenient than previous editions. travel is prohibited. The only way , San Francisco Forms C and D are new. They are em ployees can ride this train is to pay Zephyr, , North Coast Midwest Schedules and West Coast fu ll charges for tickets as does the Hiawatha, , Inter-American, Schedules, respectively. Midwest traveling public. Family Plan discounts National Limited, George Washington, Schedules covers all Amtrak trains are allowed, of course, for travel James Whitcomh Riley, , radiating from Chicago; West Coast beginning on a Monday through , Montrealer, Wash­ Schedules covers service within the Thursday. ingtonian, , Silver Star, states of Washington, Oregon and New York-Washington Metroliner & , Washington-Harrisburg California. New York-Boston Turhotrain - Effec- section of the and "For the tirst time, every train in the tive May 1 through October 31 , 1974, aU parlor service on aU Boston-Wash­ Amtrak system besides being listed in these trains are completely prohibited ington conventional trains - Effective All-America and Northeast Schedules to all employee free and reduced-rate June 7 through September 2, 1974, also is covered by an individual card or travel on all days of the week. The only reservations will be permitted only pull-out timetable folder," Bruce exception is that a pass document will within four hours prior to passenger Heard, Senior Analyst-Timetables, permit ridership provided it contains a scheduled boarding time. Reservations said. A new standard timetable card "Good for Metroliners and Turbo- may be made for parlor car and cover debuts May 19. trains" or a "Restricted" endorsement. sleeping space only for trains originat­ Maps for several of the major /Daylight, Southwest ing on Tuesday and Wednesday. timetables have been enlarged and Limited and New York-Chicago seg- Four-hour coach seat reservations may simplified. There are easy to follow ment of the Broadway Limited - be made on any day of the week. No ----;d,..ir-e~cCOtiC-o-n-s -a-n~d;-p-a-ge-n-u-m~b.-e.::r-s-a-r-e'l..-is..,.t-ed..------,... ftectlve - ay t roug October 3 , coac s atreservrrtto-nrare-re-quired- at on ,.each route. In addition to the map 1974, these trains are prohibited to all any time on conventional trains which index, forms A and B have a new employee free and reduced-rate travel serve exclusively the Boston - New feature, a complete train index which York Washington corridor. An includes train name, number and exception will apply to the above AMTRAK NEWS origin and destination points. New reservation restrictions when a pass timetables also cover more fare infor­ document contains a "positive space" Amtrak News is published twice a mation than previous editions, includ­ endorsement, allowipg reservations to month for Amtrak employees and ing excursion and circle fares. In be made at any time for the type of employees of participating railroads compliance with recent Interstate Com­ space permitted to be reserved for that who are engaged in passenger service. merce Commission "Adequacy of particular day or for the type of space It is published by: Service" regulations, timetables now allowed on the pass. indicate those stations which have only On All Trains with Sleeping Cars - limited passenger services. (Those National Railroad Passenger Effective June 7 through September 2, stations which do not have in-station Corporation 1974, no sleeping space of any type will personnel at all times, necessitating 955 L'Enfant Plaza North, S.W. be allowed to be purchased on a train tickets to be bought on the train and Washington, D.C. 20024 by an employee traveling on free or baggage carried on-board.) reduced-rate passes.

2 Sound Reasoning Behind Amtrak's Pass Policy

Amtrak has established a policy the public by providing free seats to ticket windows and delays our revenue which outlines when passholders may pass riders." passengers while purchasing their ride trains at free or reduced rates. Certain railroads in the past had a tickets. " Even though the policy has been pass policy as a benefit. The law liberalized over the past year, some creating Amtrak said the Corporation If a ticket clerk finds that a pass passholders ask, "Why are certain should develop a standard policy or holder made a reservation more than trains prohibited to pass riders on keep old policies going and that the twenty-four hours in advance (or four certain days? What is the reason? Why railroads would pay Amtrak for the hours in advance between June 7 and can't I use my pass anytime I like?" pass privileges so developed. Amtrak Sept. 2), he has an obligation to cancel decided to develop a single national that reservation under the existing Amtrak News has examined the policy. In determining what the rail­ rules and regulations. background of policies which restrict roads should pay Amtrak for such pass ridership and we've discovered privileges, the Interstate Commerce Once on a train, a pass rider must some startling facts. According to Commission ruled the railroads had to sign his ticket in the presence of the Mike Eyerly, Manager of the Pass pay less than a tenth of a cent per mile conductor. If a ticket is issued with no BureaU. there are as of May 6, 1974 traveled by their employees and depen­ reservation, and a pass rider tries to 418,301 persons holding passes which dents. use it on a day when a train is are good on Amtrak trains. When the This means that a Chicago - Los prohibited, then the responsibility for dependents of these card holders are , Angeles pass rider traveling by coach, that action rests with the pass rider. In counted, we find that a total of assuming he is an employee of the that case, the conductor has no 1,036,534 persons have pass privileges. "home road," would result in the alternative but to charge the full fare Of these counts, 8,023 are Amtrak railroad paying Amtrak $1.76 for the for space used. Anyone who violates employees with an Amtrak total of entire trip. This amounts to quite a the pass policy is subject to the loss of 19,151 when dependents are included. burden for Amtrak when it is con­ his pass privileges. A real danger exists that if no sidered that Amtrak would receive restrictions applied to use of these $94.50 from a revenue passenger There are instances where a new passes, free and reduced-rate ridership traveling by coach between the same Amtrak or railroad employee will could result in heavy volume and two cities. Amtrak is a new company, desire to travel but has not yet received jeopardize space availability for the receiving support of tax dollars, and it his pass. Ken Boylan, Pass Bureau general public and also reduce Am­ is not in the public interest to turn Adm inistrator, explained what to do: trak's revenues. away revenue pasengers to carry pass "An eligible railroad employee without riders at free or reduced rates. a pass can travel provided he com­ In an effort to accommodate pass Certain procedures exist which a pletes a Travel Voucher Request Form, ridership and also meet its obligation pass rider must follow when planning has it signed by his supervisor, and to the public, Amtrak has arranged its to travel on Amtrak. Art Mousteiko, forwards it to the Pass Bureau here in policies so that between every two cities Manager of Ticketing, said that a pass Washington. This takes time so trips on its system, there is a train where holder has an obligation as soon as he should be planned ahead. We prefer pass riders can travel by coach on phones for a reservation to 'identify receiving the request two weeks in certain days. Between New York and himself as a pass rider. The benefit of advance if the employee is west of the Florida, for ~xample, the Silver Meteor this is that the reservation agent may Mississippi, and one week in the east." is prohibited to pass riders in both immediately alert the caller about coaches and sleepers, but the Silver Upon receiving the request, Boylan special pass restrictions which may be Star and Champion do not have coach will issue a travel voucher which the in effect that could affect the caller's restrictions. trip. pass holder exchanges for a ticket. This document authorizes him to Harold L. Graham, Vice President " Another important thing to realize travel, but does not guarantee him of Marketing, explains in this way: is that when a pass rider doesn't space. "We're trying to get our associates in identify himself as such over the the rail industry to be as patient as phone, a revenue ticket may be Amtrak has tried to meet the they can while we are short of prepared for the 'will call' . window, , traveling needs of pass holders without equipment. We've tried not to be too only to be voided when a pass is curtailing space availability for revenue restrictive with our pass policy. But on presented to the ticket agent," said passengers. With careful planning and some trains, for example, the Silver Mousteiko. "The Amtrak agent then a flexible approach to days of travel, Meteor, we have no choice. The public must issue a pass ticket, causing him pass holders can, take advantage of demand for service is so high, and to do this work over again. This causes their pass privileges and travel we've turned revenue passengers away lost man-hours for Amtrak, requires throughout the nation on the Amtrak that we cannot in conscience cut off pass holders to wait unnecessarily at system.

3 Amtrak & National Trust for Historic Preservation Cooperate to Revitalize US Railroad Stations

There is a growing movement Preservation News states that the throughout the nation to save railroad best use of large stations "would seem stations that are "architectural trea­ to be one where the railroads continue sures" which represent the heritage of to use a portion of the space and the railroading in the United States. The remainder is converted for other needs. organization staunchly supporting such This plan is being followed in a efforts is the National Trust for number of conversions -- San Diego; Historic Preservation. and they're New London, Conn.; Indianapolis; and receiving support from Amtrak. In the Little Rock, Ark. Amtrak is interested April edition of its publication, Preser­ and willing to be a part of these vation News. a special supplement projects and can be counted on by covers possible future uses of railroad preservationists to help out by renting depots of all types. some space. It cannot, however, be "There are large stations. small expected to shoulder the entire cost of stations. stations in the middle of large restoration. " and small cities and stations on th-e Warsher agrees withthis view: "T~-Am a w' play a role-in tile 53 milllon-- Id Itt' Id b conversion of Union Station in Little Rock, Ark. periphery in no-man's land. Sound o er, arger s a IOns wou e pro- into commercial and office space. solutions have been found for some of hibitively costly to renovate for Am- these floundering structures," said trak's excl usive use. We believe that Preservation News. " All across the Amtrak should not be using its funds Amtrak cannot save them on its own," country. railroad stations are being to restore buildings when it is in the continued Warsher. "Amtrak must given new lives. The range of uses is as business of providing railroad passen­ eliminate or minimize its capital wide as the im aginations of the people ger service. On the other hand, Amtrak investment in fixed station facilities they serve." should not be using its fu nds to destroy and approach our terminal situations Stations have been turned into significant examples of architecture on a similar basis as the airlines and restaurants. offices, antique shops, which have been designated as im­ bus operators. We need help from both civic centers. book stores -- almost portant elements of America's trans­ public agencies and private developers anything. According to James L. portation heritage. Every station in the to provide facilities which may be Warsher. Amtrak's Manager - Term­ country can't be preserved for preser­ leased by Amtrak. We will commit an inal Coordination, the most logical use vation's sake, but many are good for amount of resources to preservation as of terminals, particularly large ones, is so-called adaptive re-use which may large as would be required to construct to develop them into intermodal include Amtrak." an equivalent new facility not including terminals which serve train and bus "Many stations are architecturally land acquisition costs." passengers. unique and should be saved, but In some cases, Amtrak can facilitate preservation of a building with archi­ tectural value by moving out (prefer­ The New London, Conn. Union Station will be converted into commercial office space and a ably into an intermodal terminal restaurant. Amt-rak--1llso will-flave-space-for Its operations-. - constructeci--by-a-pu-blic authority. In­ Yuma, Arizona, for example, Amt'rak and Southef-A Pacific freight offices are relocating to a . new building con­ structed by Southern Pacific, in coordi­ nation with Amtrak. The present station listed in the National Register of Historic Places will now be made into a regional cultural center by the Yuma Fine Arts Association. "I've had prior experience with the Massachusetts Bay Transportation Authority in saving significant ex­ amples of 19th century railroad archi­ tecture," added Warsher. "Not all of the facilities are preserved in what I call 'inspired re-use' --for instance, I think one of them is kind of a seedy-looking laundromat." Amtrak will continue to cooperate with station preservation efforts, and is studying plans by outside developers to transform the Los Angeles and St. Louis stations into components of commercial centers. Jim Warsher will participate in a June conference to be held in Indianapolis on rebuilding railroad stations. The meeting is being planned by the National Trust, the Advisory Council on Historic Preserva­ tion, the National Endowment for the Arts, and Amtrak. Other groups interested in preserv­ ing stations include the Railroad Station Historical Society (430 Ivy Ave., Crete, Neb. 68333) and The Depot Group 0074 Syracuse Dr., After a three·year battle against possible demolition, the San Diego Santa Fe Depot will be Claremont, Calif. 91711). turned into an intermodal transportation facUity. The following are case studies of possible reuses of railroad stations, orders; the local press and television, son-designed station to be converted showing the variety of uses planned which kept the project in the public into commercial office space and a and some of the types of fu nding eye; and the Save Our Heritage restaurant. Amtrak has agreed to the available. Organization, which organized a letter­ plans and arrangements are being writing campaign to save the station. made for space in the station for its San Diego Both the Santa Fe and Amtrak have operations. After a three-year battle by local promised full cooperation in the City fathers have long claimed that groups against possible demolition, the project. the station was another ugly eyesore on San Diego Santa Fe Depot (915) now New London New London's downtown. Preservation­ appears saved. It will be turned into a The New London, Conn., Union ists, led by Clare Dale, have kept the transportation complex by the city and Station (885) has been threatened by building alive by mounting an almost will include trains, buses (local and demolition on and off for 10 years. But continuous stream of publicity and by long distance), airport ticketing facili­ now the city's urban renewal agency trying for years to interest a developer ties and connections, tourist services as has become its saviour. The city has in it. The National Trust for Historic well as a few shops and a restaurant. accepted the development plan put Preservation has made two grants for This $5.8 million venture will be aided together by the Union Station Railroad studies on possible uses of the by a $1.5 million grant from the Urban Trust with Boston architects Anderson building. Mass Transportation Administration Notter Associates. of the U.S. Dept. of Transportation, Little Rock The plans call for the H.H. Richard- which was announced in December. Amtrak is playing a role in the $3 Private developers are expected to million conversion of Union Station invest $3.8 million in the project. (1924) in Little Rock, Ark., into Union Station, Indianapolis is scheduled to According to the development pro­ become part of a $150 million development. commercial and office space. Amtrak spectus, 80,000 square feet of new will take 4,200 square feet in The space will be added to the nearly Train Station, as the project is called, 190,000 square feet already there. for its passenger facilities. Tenants on Included in the addition will be a the plaza and ground levels are reconstruction of the arcade and entry expected to include restaurants, shops courtyard, which was demolished and a cinema. The second and third several years ago for a parking lot. The floors will be used for offices. courtyard will be used as a waiting The tan brick station was built by area and will include a people's market the Missouri Pacific Railroad and was and artisan fair. the center of community life for many Saving the terminal became a major years until passenger service was project for preservationists who give abandoned. The developers acquired Mayor Peter Wilson a large share of the station and surroundihg SO-acre the credit. Involved were the San Diego property (for future development) hav­ Historical Site Board, which twice ing seen similar undertakings in other voted six-month delay in demolition cities.

5 Amtrak Film Shows Highlights of 3-Year History

Many Americans recently turned on report showing Amtrak trains with now that the company is three years their televisions to view the local news dome cars, new turbo trains, modern old," said Bryant. and saw dramatic film clips showing locomotives, renovated cars, and The filming crew did all of its work Amtrak trains, while an announcer throngs of passengers. in four days, dodging bad weather in said, "This summer, more Americans The film was produced under the the process. Scenes were taken in the than at any time since World War Two guidance ofJames A. Bryant, Manager­ Washil)gton and Chicago city ticket will be looking at alternatives to the Radio/ TV News, in Amtrak's Public offices which show .computer consoles automobile as a way to go on vacation." Relations Department. "It was de­ and automated ticketing machines. signed to bring the American people Shots were taken in Chicago Union That is the beginning of a color film up to date on the activities of Amtrak Station of passengers and of departing trains. The first five new diesels of Amtrak's latest order were filmed rolling into Penn Central's Chicago SCHEDULES· continued from page 1 than the present schedule at 8 a.m. shop as they were being prepared for beginning May 19, with an 11:50 a.m. their inaugural runs on the Floridian. 10:05 a.m., 40 minutes earlier. arrival at Seattle. The schedule of the The film clip was distributed to 150 At the request of the Florida southbound will television stations 'n 100 eities through-_ Congressional Deregafion,A mtraK will be-f5-minutes earlier Vancouver from out the nation, plus networks and film reinstate Lakeland, Winter Haven and 'with arrival in Seattle in adequate time syndication organizations. To impress Deerfield Beach, Florida as stops on . for a connection. upon television news directors the the Silver Star and Sebring as a stop At the request of the Burlington importance of showing the film, Bryant on the Silver Meteor. Northern Railroad, some running time explained that "This is Amtrak's One of the few May 19 schedule will be added to the schedules of the anniversary and we're gearing up for changes in the Midwest involves a time , North Coast the heaviest traffic in our short life. change for the eastbound National Hiawatha and Empire Builder. Also, Since Amtrak is a quasi-public organi­ Limited, New York-Kansas City recent contract negotiations with the zation, using taxpayers' dollars, its service. The train will depart Kansas Penn Central have resulted in exten- activities are of interest to many in City at 11:00 a.m., 1 hour and 20 sion of running time for the National your viewing audience." minutes later, providing better connec- Limited and Floridian. Doug Willmott, tions at St. Louis with the Inter- Marketing's member ofthe Schedule & While many stations showed the film American and a more convenient Consist Committee, cites "longer con- on May. 1, others kept it for "stock departure time from Pittsburgh for sists necessitated by dramatically in- footage" on Amtrak to be shown on New York and Washington (7:20 a. m. creased ridership" as the reason for future shows. Since two-thirds of instead of 5:00 a.m.) Also, an. addi- extension in running times of up to 45 Americans rely on television as their tional stop has been added to the minutes on some of Amtrak's long- prime source of news, Amtrak should Black Hawk, Chicago-Dubuque ser- haul routes. receive considerable exposure to the vice, at Warren, Illinois. There will be several important public. The film was limited to two Amtrak will ' operate a new train, equipment additions on May 19. minutes, making it long enough to Expo 74, between Spokane and Seattle will be reinstated on cover several aspects of Amtrak but M~y 19 thl'ough.o.September -14.,-l-9.14.,=~the-Empire-Buildel'-and--San-P.l'aneise(:)~ot-so.Jong_that statjonswo.uldnlshQw,-__ during the peak times of Spokane's Zephyr. Newly refurbished pub cars it. The brief movie contains 30 World's Fair. The daily daylight will operate on the Broadway Limited different sequences, meaning it is a service will be part of a step-up of and Silver Star. (Recreation cars will fast-moving film. There was no cost to Amtrak's schedule at Spokane from a continue in service on the Silver Amtrak for air time because it was current 20 trains a week to 42. Also on Meteor, Floridian and Coast Starlight. used as a news item. A one-minute May 19, Amtrak will upgrade service The Pub Car will remain on the commercial shown on network tele- for the summer on the North Coast Montrealer.) Dining Cars will be added vision, however, usually costs $50,000 Hiawatha linking Spokane with both to a number of Boston-Washington to $75,000 each time it is aired. Seattle and Chicago from three times trains including the Southern , The actual filming was done by Ray weekly each way to daily. Adjustments Bostonian, Knickerbocker, Senator Grimaldi and Bill Baker of Eli have been made in the schedules of and New Englander (formerly called Productions of Washington, D.C. trains arriving in Seattle from Port- the Bunker Hill northbound and the They're the same men who filmed the land, Ore. and Vancouver, B.C. to Quaker, southbound). For the first French Turbos in 1973 for Amtrak. provide better connections with the time, checked baggage service will be The movie is narrated by.Ivan Scott, new Seattle-Spokane Expo 74. available on the San Joaquin and former network correspondent who The northbound Puget Sound from several conventional Chicago-St. Louis covered, among other things, the Portland will depart a half-hour earlier trains. Continued on page 8 col. 3

6 Demand Grows for Group and Tour Travel

This will be another year of energetic Conley and Larry Rubin, by August that, "For travel agents, there must be growth for Amtrak's group and tour 1973. Most group travel is in first-class reassessments. No longer can they travel program, according to Arthur accommodations and takes in almost refuse to identify with rail. They will Lloyd, Manager - Agency, Tour and every part of the country. Tours range , probably be asked more frequ~ntly ~y International Sales. There are four from 24 minimum-priced city packages their regular customers to prOVide thiS basic reasons for the expected in­ to an escorted 24-day Four Winds service. Ag~nts may even draw some creases in this business: domestic Grand Circle Americana starting at new customers who customarily travel travel is growing (particularly with $1.810. Here are few of the tour by car .... As Art Lloyd suggests, 'The international airline fares rising); the concepts: customers will make the agents aware energy crisis; greater interest on the that Amtrak exists and is here to stay!' " . -- "Navajoland" - a circle tour of part of travel agents; and the public's Effective July 1, 1974, all Amtrak­ Indian lands around Gallup, N. Mex., increasing familiarity with Amtrak's appointed travel agents will hold ticket a stop on the Chicago - Los Angeles services. stock and receive a 100/0 commission. trains. This is a six-day, on-the-spot Agents are important to Amtrak. They course in Indian culture, combined Travel Agents are responsible for providing service to with some of America's most dramatic a large share of the business market "Travel agents are selling Amtrak - scenery. and, by having the ability to rapidly _ - -H--I's- s0mething brand new," said -- "Golden Cities Round-up" - a issue tickets for last-minute business Lloyd. "Their sales have doubled each train/ plane combination with Conti­ clients, will broaden the business year since Amtrak started. In 1971 nental Airlines operated by Ask Mr. market for Amtrak. they were $4 million; in '72, $8 million, Foster travel agency. This is a Amtrak Sales personnel have spent and in '73 they exceeded $16 million. carousel-type tour of Denver, Los considerable time with travel agents Amtrak-appointed travel agencies .now • Angeles, San Francisco and Seattle. getting them acquainted with Amtrak total 6600 worldwide, of which 5800 The tour can begin in any of the four and the procedures for booking passen­ are in the United States and Canada. cities. gers, working with tariffs, and writing As Amtrak's image continually im­ -- The John F. Kennedy Center for tickets. For example, Richard F. Cook, proves, as our reservations capabili~y the Performing Arts is the central lure District Sales Manager in New York, increases and as advertising impact is of a new Washington tour operated by initiated a series of seminars which greater, the travel agent will turn to us Sanders World Travel. It offers three trained 346 travel agents in the month for more and more of his vacation performances in the Kennedy Center, of March alone. Reginald W. Bell, Jr., clients. " dinner in the Center's " Ia Grande Manager of Sales in Northern New "Right now. eight percent of our total Scene" Restaurant and hotel accomo­ Jersey, and his assistant E. gross revenue is from travel a~ents. dations. Hulick, have trained 679 travel agents Research shows that agents wnte a Amtrak is helping to expand its since last July. "This is the most much higher percentage of the 'big share of the tour market by initiating thorough job of training I've ever ticket' business -- first-class, long-haul service over new routes. The Oakland - seen," said Cook. and tours. In other words, a person Bakersfield "San Joaquin", for ex­ buying a ten dollar ticket does so at an ample, opens three national parks to Tours Amtrak ticket window. But a person Amtrak's system -- Yosemite, Sequoia Tour sales also doubled in 1973 buying a ticket, say, from New York to and Kings Canyon. The planning that compared to 1972. Although Am~rak Spokane in a bedroom, is more Amtrak and travel agents are under­ capacity in the summer remamed inclined to do so through a travel agent taking in 1974 will result in substantial static, the number of package tours who can help with other facets of his tour business on this route in 1975. offered during the spring or fall itinerary such as hotel, sightseeing, Also, plans are underway to carry tour "shoulder" periods, and low season rent-a-car, etc.," continued Lloyd. groups in Texas on the Inter-American periods, went up dramatically. Fall and in 1975. "The tour business was getting winter programs to Florida, the South­ "Finally, we have school groups, boy bigger even before the energy crisis hit west, California and Mexico have been scouts and small convention groups us." said Lloyd. "When that happened well received. Amtrak now offers 157 riding selected lines in increa~ing we experienced a big upsurge in calls individual tour packages, this includes volume," said Lloyd. "We espeCially but they've leveled off as charter airline programs which combine rail travel like the kids. It's important that young and bus availability improved. Never­ with airline, steamship, bus and rental persons be encouraged to try rail theless, we've had about a 50 percent car travel, as well as rail-only tours. travel. " increase in demand by tour groups." The four tour operators with the most Planning tOl,lr movements is a long The American Society of Travel business on Amtrak are Four Winds of process -- most major operators had Agents (AST A) agrees that a rail travel New York; Wayfarer of Cincinnati; their requirements for 1974 outlined to . boom has hit the agents. Lawrence J. Cartan of Chicago and American ~ail Art Lloyd, and his assistants Dave Frommer said recently in AST A News Tours of San Francisco.

7 AUTOTRAK - continued from page 1 Supervisor for Car Maintenance are All of these plans accomplish what making shake-down trips on the the Federal Energy Administrator was AutoTrak. During the first week of Floridian to check out this new thinking about when he said Ameri­ May, AutoTrak cars have been operat­ equipment. The cars which have been cans should plan "Energy Conscious ing experimentally on the Floridian developed meet initial standards but Vacations". The lines at the gas (see photo). These interim-type cars they are for interim use. Newer and stations may be gone and the energy win carry eight standard automobiles better equipment is on the drawing crunch may not have the bite that it each and it is planned that four of boards. did last winter, but Mr. and Mrs. them will be pulled behind the At the present time, everyone con­ America are still going to be ' careful Floridian. The terminals for AutoTrak nected with this project stresses the about taking the big family station service will be at Indianapolis in the fact that this is an "experimental" north and Poinciana, Florida (near wagon out on long trips because the service and that we are developing the cost of gasoline is now a major factor Orlando) in the south. The plan for equipment, the system, the terminals in any yacation plans. This is where these terminals has been to place them and the loading and unloading prob­ Amtrak's plans fit into the picture. By in central "collector" location.s which lems along with everything else which fall, we shall make it 'possible for the will best serve a large area market, is necessary for this new service. 'And vacationing family either to take a car rather than to pu~ them at the end right now we are facing the biggest to Florida on AutoTrak, to choose a points of each route. summer of Amtrak's history. "Free" or reduced rate rental car, to When Congress enacted the 1973 Meanwhile, other routes and other enjoy a "Roamin' Holiday" or to select AJ11trak..J~gislation, it included in the concepts are being studied. The new the Amtrak/Reso.ttLCar!:en pack-=- law, the following, "in order to Amtrak Tour Manual, see Amtrak age. In every case, railroad passenger increase revenues and to better News, May 1, 1974, announced an travel will be the heart of the plan to accomplish the purposes of this Act, Amtrak motor home rental plan by provide for the greater share of the the Corporation is authorized to which the may do his long distance involved. modify its services to provide auto-ferry distance traveling on the train and service as a part of the basic passenger then rent a motor home at his FILM - continued from page 6 services authorized by this Act ... The destination. "Roamin' Holiday" is one Corporation is authorized to acquire, White House and Vietnam War. As of Marketing's rail-drive combinations lease, modify or develop the equipment the fil m ends with a refurbished with Amtrak providing the long haul and facilities required for the efficient Amtrak train rolling away, Scott's travel. provision of mail, express and auto­ powerful voice is heard saying: "In ferry service, or to enter into contracts Another idea which is just getting spite of fu el scarcity and pressures to for the provision of such service." off the ground combines an Amtrak stop environmental pollution, Amtrak We have found that the market is trip with a selected Resort and a car knows better than to count on an there and the legislation certainly rental plan. Put all three together overnight rebellion against the auto­ encoura,ges Amtrak to get Hrto the and the vacationer gets a package mobile. But as it celebrates its third ~ ..w.ar J~on is die Rroject which gets him where he wants to go anniversary, Amtrak sees an oppor­ 1daTm~r Tln- ~lopmedt of . the· by rail, to the Resort of his choice tunity for railroads to win back old Au~ -GOncept. He ~ttd Stlln· and a car for his local travel in and friends and make a few million new Mi'lIet:, Chl~f Eng'ffleer and Ed. 'I~Le around the Resort area. ones as well."

First Cl ass M ail U.S. POST AG E PAID 1 o z. Pe rmit 44651 Was hingto n, D.C ~tional Railroad Passenger Corporation 955 L'Enfant Plaza North, S.W. Washington, D.C. 20024