About eHealth Viewer (CareConnect) Patient Summary Labs (VCHA)

Demographics - the patient’s demographic information VCHA Labs tab provides: The Provincial eHealth Viewer (CareConnect) is a returned from EMPI is displayed. Chemistry, Hematology and Microbiology results for patient-centric, electronic health record (EHR) Alerts : if a patient has been identified as MRSA or VRE Vancouver Acute, Richmond, Providence, and some providing authorized caregivers a secure, view-only positive at VCHA, the information will display here. access, to integrated clinical information from a Coastal sites (Excelleris). Encounters : three most recent encounters for the patient • multitude of sources 24 hours a day, 7 days a week. are displayed. If you do not have access authority, please select eHealth Viewer provides access to: the doctors/pharmacists/nurse practitioner’s name for which you are accessing private labs. If you do • Provincial laboratory results (PLIS) Quick Tips not select a doctor’s name you will only be able to • Provincial Diagnostic Imaging - Reports & Images Messages from the Message Centre may appear to view VCH/PHC labs. (PDIV). inform you of new messages regarding system updates • Provincial Encounters – VCHA CIS, PHC CIS, PHSA or planned outages. New messages will appear as pop- BCCA, PHSA C&W. ups when you first log in. Messages are accessible in Imaging the top right corner of the screen • Provincial Documents – currently, transcribed

reports, consultations and discharge summaries Diagnostic Imaging reports and images are Use the What’s Available button in the upper right corner from VCHA, PHC and PHSA BCCA. available of each data panel to confirm the information you require from: • Community Summarie s – VCHA • Provincial Health Services Authority (PHSA), is available in eHealth Viewer • / Providence Health Patient Search Care (VCH/PHC) Encounters • Authority (FHA) 1. Link directly from a patient’s chart in Meditech : • Interior Health Authority (IHA) a) Log on to Meditech, open patient chart in EMR A list of the patient’s encounter history is available. • Vancouver Authority (VIHA) b) Click on Select Visits panel • Search filters: date range. • Authority (NHA) • Result filters: facility of service, date of admission, source To view an image: c) Click on eHealth Viewer button at bottom of screen system. • Click on the chest x-ray icon. Documents related to a specific encounter can be viewed • Click on Help for additional information about and printed. d) Confirm the correct patient appears in the Search Results Viewing the image and results available. screen from the provincial data repository Labs (PLIS) To view a report: e) Click on the patient name in the search results box to continue PLIS is a database of provincial laboratory results. Registration Info 2. eHealth Viewer can also be accessed directly from PLIS contains lab results from:

the References button in the lower right corner of all • Provincial Health Services Authority (PHSA) • Information available for VCHA, PHSA C&W,

PHSA BCCA. Meditech screens • Interior Health Authority (IHA) • View a patient’s MRN and demographic • Northern Health Authority (NHA) information from specified source systems. • Vancouver Island Health Authority (VIHA) • View a patient’s emergency contact person’s 3. Once in the eHealth Viewer, you can search for a patient in • Fraser Health Authority (FHA) information here. the upper left hand corner of the browse. • Vancouver Coastal Health Authority / Providence Ways to search: Health Care (VCH/PHC). Contacts • Search by “PHN” • Community labs from Excelleris Client contact information contained here: • Search by “MRN” Work to onboard additional data is ongoing. • Next of kin • Search by “Name” Information found within PLIS is not exhaustive. • Emergency contact Please refer to your health authority’s primary data source for labs results.

Documents Protecting Privacy

A variety of documents are available from VCHA and • A grey dialogue box will appear asking you to PHSA BCCA. confirm your need to access the patient’s record in

To view a document: support of direct patient care. Once the “Accept”

• Click on the Documents tab from the main navigation button is clicked, the Audit Trail (a report of your

or, from within an encounter. online activities in CareConnect) process begins. An overview of British • Select a document to view. • If you do not click the “Accept” button, access to • Columbia’s iEHR Upon viewing the document, you have the option of the CareConnect program will not be granted. printing by clicking on the printer icon.

• Data filters: date range.

PLIS Disclosure Directives Integrated

A number of highly sensitive reports are not available in Electronic the CareConnect eHealth Viewer, for example, reports • Patients have the option to place an Health concerning Mental Health, Sexual Assault, and electronic ‘mask’ called a Disclosure Directive Termination of Pregnancy, etc. on their PLIS information. If a Disclosure Record Directive exists, you will be required to enter the patient’s keyword before accessing this Community Summaries portion of the EHR record and the mask will be temporarily lifted.

• Community Summary reports are available from You may have the ability to override a disclosure directive without a keyword if you VCHA – PARIS. Features: work in an emergency department, providing

certain criteria is met. All overrides of a • How to access eHealth Viewer To view a community summary report from PARIS: disclosure directive without consent will • Click on the Community Summaries tab from the • Data source overview trigger an alert to the Information Privacy left hand navigation menu. Office for follow up.

• Click on the single row. • Disclosure Directives are managed by Health • A PDF report will appear, presenting the patient’s Insurance BC (HIBC) and questions can be information from PARIS. directed to 1-800-663-7100 or www.health.gov.bc.ca/ehealth/dd.html

A disclosure directive only applies to PLIS

information and not the remaining information in

the eHealth Viewer (CareConnect). Printing

• Printing is enabled for most screens. Look for a For additional information and assistance print button in the right hand corner of your please contact: page. Service Desk 1-855-242-1300 Service Desk 1-855-242-1300 • Printing activity is recorded in the computerized audit trail. [email protected] or [email protected] Version 1