Fundação de Serralves
Culture — Museums / Exhibition rooms
Street Contact Rua Dom João de Castro, 210 4150-417 Tel +351226156500 Lordelo Do Ouro e Massarelos, Porto (Porto) [email protected] Portugal https://www.serralves.pt/
Created by Last modification by Fundação de Serralves 23/11/2020 Fundação de Serralves 16/07/2021
Information about the accessibility of this tourist resource has been provided by users
General Information
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Entrance
Entrance: Embossed, inclined plane / ramp, lift / lifts Ramp information The slope makes the ramp : Can be used autonomously
Name of the tourist resource clearly visible and legible
The entranceway analysed is: The main one
Width of the entrance door: Greater than or equal to 78 cm
Customer Service Area
Customer service desk Characteristics
Near the entrance
Height suitably adapted for wheechair users
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Inside circulation
Wheelchair circulation: Total
Adequate lighting: Yes
Signposting: Yes Characteristics Signs: With colour-contrasted texts
Establishment with more than one floor Vertical itinerary Transit between floors via: Lift / lifts, steps / stairs Lift information Dimensions of the cubicle: Big
With visual information
Lift buttons: In braille, highly embossed, of contrasting colour
Lift buttons at a suitable height for wheelchair users Stair information Number of steps: More than 3
Height of the step in cm: 20
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Adapted toilet in common areas
Toilet suitable for PRM Characteristics
Access without changes in floor level: Yes
Door width: Greater than or equal to 78 cm
Door opening: Outward
Free turning space ? 150 cm of diameter: Yes
Clear space to transfer to the toilet: Yes Characteristics The space is at least 80 cm or greater: Left-hand side
Height of the toilet seat: Standard (between 40 and 45 cm)
It has support bar(s): Yes Information Toilet grab bars: Left-hand side, right-hand side
The bars on the left-hand side are: Folding
The bars on the right-hand side are: Folding
Sink: With mixer tap
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Services and amenities
Plan of the tourist resource next to the entrance Characteristics Accessibility of the plan: Embossed, with contrasting colours, in braille, with texts in large print
Sufficient information provided about accessibility to the tourist resource : Yes
Adapted visits or activities for people with disabilities: Yes Characteristics Adapted visits or activities for people with disabilities: Hearing, physical, cognitive
The furnishings facilitate the approach of wheelchair users: Yes
Magnetic induction loop: No
Subtitled videos / films
Videos / films / tours with audiodescription
Tactile models
Sign language guides
Documentation with information about the tourist resource Brochures, dossiers, menus, etc. Features of the documentation: In large print and contrastng colours, easy to read
Customer service staff Staff training Personal trained in atttentionto people with disabilities : Yes
Personal available to support people with specific needs: Yes
Personal with knowledge of Sign Language: No
Reserved spaces / seats Seats / Reserved Seats Seats for wheelchair users
Seats PRM
Seats for visual disabilities
Materials available Support Products Wheelchair manual
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PRM Parking
Parking lot reserved PRM Characteristics
Next to the stablishment: Yes
Belongs to the stablishment: Yes
Surface of the parking lot: Horizontal
Well indicated: Yes
With appropriate dimensions: Yes
Outside areas
Sidewalks: Paving stones
Uniform and anti-slip pavement: No
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