WC000 Cape Town Annual Report 2009-10
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City of Cape Town Annual Report 2009/10 Contents 1. OVERVIEW OF THE CITY 8 3. REVIEW OF THE 2009/10 18 OF CAPE TOWN FINANCIAl YEAR FOREWORD BY THE 4 About Cape Town 10 Growing our economy and 20 EXECUTIVE MAYOR creating jobs A city with vision 10 INTRODUCTION BY THE 6 Committed to service 24 CITY MANAGER Achieving our vision through 10 delivery an integrated approach Creating a sustainable future 30 City Development Strategy 11 for all Capetonians The Spatial Development 11 Driven to provide an 34 Framework effective transport system Increasing housing provision 38 and upgrading community 2. THE 2010 fifa 13 facilities WORld CuP™ Keeping our city safe and 44 A successful event 14 secure Meeting our objectives 14 Healthy and happy people 46 and communities Safety and security 15 A well-governed city 50 Public transport 15 Key responses by city 52 Road upgrades 16 Investing in Cape Town’s 17 future 1 FOREWORD & INTRODUCTION CHAPTER ONE CHAPTER TWO CHAPTER 4. INSIdE THE CITY OF 56 5. FINANCIAl STATEMENTS 62 6. ANNEXuRES 156 CHAPTER THREE CHAPTER CAPE TOWN ANd AudIT REPORTS Human resources and 58 Auditor-General’s report on 66 Annexure A: Annual 158 organisational management financial statements and performance management overview performance information report Information systems and 58 Management comments 69 Annexure B: Annual report 178 technology and corrective action to be compliance checklist instituted on matters raised Integrated risk management 59 Glossary of terms used in 179 in the Auditor-General’s CHAPTER FOUR report this annual report Strategic human resources 59 Audit Committee report 70 Map: Service co-ordination 181 HR best practice 59 Financial statements 73 Training and education 60 Employment equity 60 Leading in access to 60 information CHAPTER FIVE Enhancing customer 60 relations ANNEXURES Highlights of the 2009/10 financial year R12,4 billion Successful hosting of invested into 2010 FIFA World Cup™ leaves a lasting legacy infrastructure for the people of improvement Cape Town 8 246 direct permanent job opportunities created Energy consumption in the Cape metropolitan area reduced by 6,7% 92,18% of Blue drop households award for Annual Report 2009/10 drinking with access to water quality City of Cape Town electricity 2 3 R1,716 billion FOREWORD & in direct INTRODUCTION investment into city CHAPTER ONE 8 246 direct permanent job opportunities created Green Drop 8 950 housing certificates for wastewater opportunities treatment plants TWO CHAPTER provided 8 7th consecutive unqualified THREE CHAPTER audit from Auditor-General Initial Integrated Rapid CHAPTER FOUR Transport system services implemented 100% of formal CHAPTER FIVE households with access to basic sanitation ANNEXURES Foreword by Alderman Dan Plato Executive Mayor and comfortable living spaces, a well-preserved natural heritage, or a safe and secure environment for all. All of these are the fundamental elements that make up our vision of Cape Town as a city; and we are absolutely committed to realising this vision through hard work, close co-operation, and effective partnerships with organisations that share our passion and commitment for taking our incredible city and its people forward to the future they deserve. Over the past 12 months, the City of Cape Town has made great strides towards the realisation of its vision. As a host city for the 2010 FIFA World Cup™, Cape Town was afforded a truly unique opportunity, not just to promote itself to the rest of the world, but also to invest in itself for the future. From a tourism and foreign awareness point of view, the benefits of hosting the football extravaganza have been immediately obvious. However, the true value of The vision of the City of Cape Town is to ensure that being a host city will continue to reveal itself for decades to Cape Town is a prosperous city in which we, as local come as the investment into the city’s infrastructure carries government, create an enabling environment for shared on unlocking economic benefits well into the future. growth and economic development, deliver effective and equitable service, and distinguish ourselves as a well- My heartfelt congratulations to every person, organisation, governed and efficiently run administration. business and community that played a part in making Cape Town’s hosting of the 2010 FIFA World Cup™ the The City’s five-year Integrated Development Plan is the tremendous success it was. Whether you were directly blueprint that has been drawn up by which we aim to involved in the preparations or hosting of the event, or achieve this vision. And this 2009/10 annual report is your commitment was shown through the work you did essentially the document through which we provide all our to keep the city running smoothly while most other eyes stakeholders with feedback on our performance against were focused on the football, you have all done Cape Town the various objectives we set ourselves for the financial year proud and, I sincerely believe, you can look forward to under review. reaping the fruits of your labour for many years to come. As is evident from the information on the pages of this Possibly the most significant outcome of the 2010 FIFA report, much work has been done by the City over the past World Cup™, however, was the sense of pride and unity year – often in the face of massive challenges – to continue it created among the residents of Cape Town. I believe it moving Cape Town forward towards the vision we all served as an excellent reminder to us all of the magnificence share for it. At the heart of our strategy for achieving this of the city in which we are privileged to live and work. And vision lies a commitment to enabling and promoting the as the government institution tasked with managing and infrastructure-led economic growth of the city. developing this great city, and serving its people, the City This is the golden thread that runs through everything we of Cape Town is now more committed than ever to help do at the City of Cape Town – from building new roads take our city to even greater heights, for the benefit of all and instituting a rapid transport system to repairing burst its people. water pipes and making sure residents have access to Annual Report 2009/10 clean drinking water. Every plan, strategy and action has the ultimate purpose of making our city a great place to live, work, visit and invest. Because when we are able to do that, everyone benefits – whether through efficient Alderman dan Plato City of Cape Town transport, an abundance of jobs, sufficient housing, clean Executive Mayor 4 The most significant outcome of the 2010 FIFAWorld Cup ™ was the sense of pride and unity it created among Cape Town residents 5 ANNEXURES CHAPTER FIVE CHAPTER FOUR CHAPTER THREE FOREWORD & CHAPTER TWO CHAPTER ONE INTRODUCTION Introduction by Achmat Ebrahim City Manager Cape Town is done with the aim of establishing the infrastructure and supporting services that Cape Town needs to realise its full potential as an internationally competitive city that consistently attracts investment and skills and generates financial, economic and employment benefits for all the people who are fortunate enough to call it home. So while the City of Cape Town may be divided, in terms of its structure, into departments and workstreams – each with a particular strategic focus on various city management aspects like service delivery, infrastructure development, housing, health, environmental preservation and governance – all of these departments are united by a common vision for the city and a commitment to working together to achieve it by meeting the objectives set out in the City’s five-year Integrated Development Plan. Through this integrated approach to service and infrastructure development, the City has been steadfastly The 2009/10 financial year was undoubtedly one of the working to deliver on its promises to Capetonians, and most exciting and challenging periods in the history of will continue to do so into the future by building on the our wonderful city. With the eyes of the world focused on achievements of the past financial year, maintaining the South Africa, and thousands of international visitors flocking momentum established during the 2010 FIFA World Cup™, to the city for the football spectacular, Cape Town enjoyed and continuing to ‘work for you’, the people of Cape Town. a unique opportunity to showcase all that it had to offer. Of course, preparing a city to host this kind of event, while immensely rewarding, was also a daunting undertaking. But despite the many challenges, Cape Town and its citizens acquitted themselves more than admirably of the task, and Achmat Ebrahim the 2010 FIFA World Cup™ can only be said to have been Cape Town City Manager an exceptional success. More importantly, the legacy left by the event to the city and its current and future generations of citizens will undoubtedly deliver benefits for many years to come. Of course, the fact that the 2010 FIFA World Cup™ was quite literally ‘coming to town’ did not detract from the responsibility the City of Cape Town had to continue serving its residents and visitors during 2009 and 2010 and, as this annual report demonstrates, the City’s various departments remained as committed as ever to working together to deliver services and infrastructure to Cape Town and its people despite the added workload and significant budgetary constraints resulting from the preparations to host one of the largest sporting events in the world. Annual Report 2009/10 To this end,