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Online e-Mutation Implementation Under NLRMP for District Akola Minimum Government Maximum Governance more from less for more and more (The Technological Implementation Papers)

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Online e-Mutation Implementation Under NLRMP for District Akola Minimum Government Maximum Governance more from less for more and more (The Technological Implementation Papers)

INDEX

TITLE Page Section 1 : Pre Scenario

1. Background / History 5

1.1 Scope for Computerization of Land Records 1.2 Computerization of Land Records (CLR) Scheme 1.3 Progress of CLR in 1.4 National Land Records Modernization Programme – MIS 1.5 NLRMP Background 1.6 NLRMP Benefits of the program-project-initiative to dept-citizens etc 1.7 Brief Details or Summary of NLRMP in Maharashtra.

2 Overview 20 2.1 Brief Description 2.1.1 Scope 2.1.2 Objective 2.1.3 Process and Methodology 2.1.4 Present Status

2.2 e-Mutation 2.3 Challenge : Pre Scenario 2.3.1 Motivation : Need to switch over from offline to online processing of Mutation Online e-Mutation Implementation Under NLRMP for District Akola Page 3 of 167

2.3.2 Problems identified 2.4 Post Scenario / Present Status , Features 2.5 Technology adaptations/ Innovative deployment 2.6 Team 2.7 Target User 2.8 Beneficiaries 2.9 Online Resources

Section 2: Process

3 FRAMEWORK: What was planned? 40 / Technical Strategy / Implementation Model 3.1 Strategy for processing of Land Records from offline to online e-Mutation :Mutation Process Reengineering 3.2 Technical Strategy of E-Gov using ICT 3.2.1 Software Platform 3.2.2 Architecture of project and connectivity. 3.2.3 Implementation Strategy: Data Transition from Offline Land Records processing in LMIS to online e-Mutation. 3.2.4 Coverage – Geographical and Demographic :-

Section 3 : Post Scenario / Achievements

4 Post Scenario: Achievements 64 4.1 Post Scenario / Present Status / Achievements e-inclusion 4.2 Efficiency Enhancement 4.3 User convenience. Improved Service Delivery 4.4 Citizen centricity and relevance 4.5 Citizen and G2G user Charter 4.6 distinctive features/ accomplishments of the project 4.7 Major Achievements 4.8 Extent to which the Objective of the Project is fulfilled 4.9 Privacy & Security Policy 4.10 Problem Resolution and Query Handling 4.11 Innovation 4.12 Key Learning’s 4.13 Future Plans

5 Sustainability 80

6 Adaptability and Scalability Analysis 81 6.1 Adaptability and scalability 6.2 Replicability 6.3 Restrictions 6.4 Risk Analysis Online e-Mutation Implementation Under NLRMP for District Akola Page 4 of 167

7 Comparative Analysis of earlier Vs new system 85

8 Evidences of Success 88 8.1 Online e-Mutation Reports with Re-Edit Module 8.2 Online e-Mutation Reports including Edit Module 8.3 Status of 7/12 and 8A extracts online distributed to Citizens 8.4 Appreciation by SC & DLR, , for Akola is the first district to implement online e-Mutation in the state. 8.5 Appreciation from Collector, Akola 8.6 Orders for online e-Mutation of All Talukas in

9 Online e-Mutation Process flow 113

10 Honors , Awards and Recognitions 142  Winner of International Award of the Open Group’s President Award for Innovation and Excellence, 2018  Finalist in CSI Nihilent eGovernance Awards (CNeGA)2017  Winner of CSI- IT Innovation and Excellence Awards 2017 as the “Best e-Governance organization w.r.t. Implementation of Cognitive technologies project/initiative”  DIO and ADIO of NIC, Akola Honored by Chief Minister Maharashtra on 3rd June 2015 for excellence in e- Governance.

 WINNER of Manthan South Asia Awards 2016-17 as Special Mention Award

 WINNER of Skoch Order of Merit in Skoch Smart Technology Awards 2016

11 References 167

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1. Online e-Mutation Implementation Under NLRMP for District Akola

Background / History 1.1 Scope for Computerization of Land Records The general theme including the content of all Plan documents has emphasized that land is an asset which provides the primary and secondary needs of the people. Most of the problems of the people in the villages are due to land-related issues. Planning and maintenance of land records is a pre-requisite before any land reform policies can be successfully implemented. To achieve this, latest information technology is a must for quicker storing, processing and retrieving of information data base in land records. Therefore, computerization of land records is an essential step to achieve all these goals. 1.2 Computerization of Land Records (CLR) Scheme

Government of (GOI) initiated (1988-89) a scheme for the 'Computerization of Land Records' (CLR) to overcome the problems inherent in the manual system of maintenance and updating of land records. GOI had set a three years time limit for completion of the project.

Objectives of the scheme The objectives of the scheme were: (i) computerization of land records to facilitate easy maintenance and updating of the changes occurring in the land data base, (ii) provide for comprehensive scrutiny to make the land records tamper-proof, (iii) provide data support for implementation of development program, (iv) facilitate preparation of annual set of records accurately for recording details such as collection of land revenue and cropping pattern, (v) facilitate collection/completion, supply of all information in reply to variety of standard and adhoc queries on land data, (vi) provide database for Agriculture Census and (vii) provide land holders with updated copy of Record of Rights (RoR)/7/12* extract.

Progress

The Centrally-sponsored scheme on Computerization of Land Records (CLR) was started in 1988-89 with 100 per cent financial assistance as a pilot project in eight districts as mentioned earlier with a view to removing the problems inherent in the manual system of maintenance and updating of land records and to meet the requirements of various groups of users. It was decided that efforts should be made to computerize core data contained in land records so as to assist development planning and to make records accessible to people planners and administrators. By Online e-Mutation Implementation Under NLRMP for District Akola Page 6 of 167

1991-92 the scheme had been extended to 24 districts in different States, namely Haryana, Himachal Pradesh Jammu & Kashmir, Kerala, Karnataka, Manipur, Punjab, Tamil Nadu, Tripura, Sikkim, Uttar Pradesh, West Bengal and Delhi.

During the 8th Five Year Plan (1992-97) CLR was approved as a separate Centrally-sponsored scheme. The scheme is being implemented since 1994-95 in joint collaboration with the National Informatics Centre (NIC) which is responsible for supply, installation and maintenance of hardware, software and other peripherals. NIC also trains the revenue officials and provides technical support for implementation of the scheme. The Ministry of Rural Development is providing funds to the State Governments for site preparation, data entry work and for purchase of necessary furniture and other miscellaneous expenditure.

In the 1999-2000 funds released to the State Governments of Andhra Pradesh, Karnataka, Kerala, Gujarat, Maharashtra, Manipur, Mizoram, Madhya Pradesh, Orissa, Punjab, Haryana, Jammu & Kashmir, Goa, Tamil Nadu and Pondicherry up to November 1999 for undertaking pilot project on digitization of cadastral survey maps, operationalization of the scheme in 407 new tahsils and additional funds for on-going projects. The entire allocated funds under the CLR scheme will be utilized during the current financial year. So far only five projects namely, Sonitpur (Assam), Gulbarga (Karnataka) Morena (Madhya Pradesh) Rewari (Haryana) and Burdwan (West Bengal) have been completed where the computerized Records of Rights (ROR) are being issued to the land owners. In about 90 districts, data entry and data validation work is nearing completion. The progress of implementation of the scheme is periodically reviewed at the level of Joint Secretary as well as through annual conferences of Revenue Secretaries and Revenue Ministers of the States and UTs. The officers of the Ministry also visit various States in order to assess the progress of the scheme and to have first-hand information regarding snags and bottlenecks in the implementation of the scheme.

1.3 Progress of CLR in Maharashtra

Organizational set-up

The scheme was executed in the State by the Revenue and Forests Department. The Settlement Commissioner and Director of Land Records, Pune was the nodal agency and implemented the scheme through the Collectors and National Informatics Centre (NIC)

Introduction

In follow up, Maharashtra launched a pilot project in district (1989-90), the project thereafter was taken up (1994-95) in 83 Talukas with the help of National Informatics Centre (NIC), Pune. The data entry in foxplus databse in unix platform for many of the districts is completed also till 1999. Due to deficiency of literacy in govt. employees and due to the less awareness of public it not reached to the level of distribution of land records abstracts in electronic form. Till 2004 Online e-Mutation Implementation Under NLRMP for District Akola Page 7 of 167

even after 14 years, the scheme had not reached a stage where the intended benefits of computerization could be realized.

System development and implementation a. Lack of definite time frame The GOI which financed the project or the Government of Maharashtra (GOM) which implemented it, did not set any specific target date for implementation of the project. After nearly 13 years, the Settlement Commissioner decided a time frame for various aspects namely cross verification and correction of data (15 November 2003), verification by Talati, Circle officer, Tahsildar, Sub Divisional Officer and Collector, printing one copy of 7/12 extract, giving hard copy to Khatedhar, receiving objection from Khatedhar, rectification of mistakes and issue of certificates by the Collector as to validation being completed by 31 December 2003. Such final validation certificates, however, had not been issued by the Collectors (June 2004) resulting in further delay in the implementation of the scheme. The Government replied (December 2004) that since the data size exceeded 220 lakhs, the Collector required a lot of time for completing the project. The reply is not tenable as the fact was known at the inception of the project.

b. Lack initial study/analysis and documentation The land records are the basic records required by the diverse group of users so as to assist development planning, to make the records accessible to people, planners and administrators. In the manual system, the Tahsildar was responsible for the up to date maintenance of RoR and 'register of mutation' in respect of lands in all villages within his jurisdiction. Similarly, the Survey Officer not below the rank of Taluka Inspector of Land Records (TILR) was responsible for the up to date maintenance of RoR and 'register of mutation' in all surveyed cities, towns and villages within his jurisdiction. The NIC was involved in developing the software and to provide all technical support including training for CLR scheme since its inception in 1994-95. The software package for computerization of property cards (cities and towns) known as Property Card Information System (PCIS) and for agricultural lands known as Right and Crop Information System (RCIS) was developed (1996) by the NIC in UNIX platform and data entry started from 1997. Neither user requirement specifications were obtained from NIC nor the NIC had done proper system study/analysis and prepared System Requirement Specification (SRS) report for software for acceptance of the department.

The above software was, however, abandoned (August 1999) as a comprehensive application package for Land Information System (LIS) as per the objectives was necessary. From nearly 2000, attempts are again made with new land records systems with variety of meeting at Yashada Pune with involving district officials of Dy. Collectors, Additional Collectors and DIO’s of NIC with the collaboration of SC & DLR, Pune and NIC, SDU, Pune., Offline Land Records Services . Due to the new System is designed with Red hat Linux 7.2 as Server with IBM Db2 server as DBMS for server and Windows 2000. SRS reports for Land Management Information System (LMIS) was prepared by the NIC in January 2003 and that of LIN-PCIS in March 2004, though the final version of LMIS software package was released Chapter III – Performance Reviews 109 earlier in November 2002 and that of LIN-PCIS was released in June 2002 which indicates lack of planning and documentation. The Online e-Mutation Implementation Under NLRMP for District Akola Page 8 of 167

Government replied (December 2004) that the software prepared by NIC had gone through various checks. The reply is not tenable as SRS is required to be prepared before development of the software. c. Delay in capture and lack of validation of data It was necessary to prepare a comprehensive software for LIS based on system study which included inputs like land record, crop pattern, rainfall data pertaining to various sources like Revenue Department, Agriculture Department and outputs required for changes in the land records including consolidation, legal changes and for effective planning at grass root level. The NIC developed (1996) an application software known as RCIS catering to RoR of individuals for rural land holders and PCIS for surveyed city and urban areas. The software developed by the NIC did not cater to the LIS required by the department as it was not user friendly and the system did not provide for constant updating and manipulation of data. The data entry on the RCIS package was stopped and the NIC was dissociated from the CLR (August 1999) as per the recommendation of the committee appointed (February1999) to study the status of implementation, by which time 35.91 lakh 7/12 records were captured in the computer at a cost of Rs 1.58 crore. No progress was achieved in respect of LIS for over two years (October 1999 to January 2002). The Government, however, decided (January 2002) to entrust the work of software development back to the NIC, Pune, as no alternative solution was available with the technical experts and the NIC released (August 2002) the first version of LMIS after making necessary changes as suggested by Collectors. The final LMIS version 2.1.1 was released in November 2002. Other modules like mutation and query developed by the NIC were under testing. Efforts made to convert data of 35.91 lakh records in RCIS software could not be achieved as the original data in UNIX operating system was not fully validated and the software RCIS was not compatible with the LMIS software. Hence the data entry done earlier could not be converted to LMIS software package. Thus, the initial data entry of 35.91 lakh records captured in RCIS package at a cost of Rs 1.58 crore under the scheme was required to be abandoned and the hardware based on UNIX operating system purchased at a cost of Rs 1.08 crore upto February 1999 for 83 Talukas were no more useful and were transferred to other needy Talukas for office automation. The Government accepted the fact (December 2004) but mentioned that the package developed by NIC had to be abandoned on the advice of technical advisor. The fact however, remains that while developing the package, the requirements of the Department were neither considered nor did the Department point out the lacuna in the package during trial runs. Audit Report (Civil) for the year ended 31 March 2004 110 d. Deficiencies in database design and application software

Land Management Information System (LMIS) a. In the manual system, the records being permanent, the history of ownership of any piece of land was not lost in the process of updating. In the computerized scenario, only live entries from the year 2002-03 were captured in respect of 207.82 Lakh RoR (7/12 extract). Non- capturing of the earlier entries pertaining to 7/12 extract in the computer resulted in denial of an essential facility available in the manual system. The Government accepted the fact (December 2004) and stated that the provision would be made later. Online e-Mutation Implementation Under NLRMP for District Akola Page 9 of 167

b. In the manual system, the total area of land under respective survey number was indicated at the end of the entries relating to each survey number. This helped in ensuring the correctness of the individual areas in spite of repeated splitting or merger. Examination of the data structure in audit revealed that no provision was made for the capture and storage of the total area. As a result, there was no control to ensure that the areas of all the subdivisions were captured correctly in the application due to which the software does not cater to the major need of taxes recoverable, nonagricultural assessment fees recoverable, lease fee for land and agricultural census. The Government replied (December 2004) that CLR and PCIS had been developed as per forms and procedures prescribed in Maharashtra Land Revenue Code (MLRC), 1966 and there was no provision to enter total area as per provisions of Code. The Government further stated that after stabilization of computerized mutation process, mandatory checks would be added. c. If any part of land was sold, the mutation entry did not indicate the reduction of area on account of sale of part of land and balance part of land pertaining to previous owner, which was available in the manual system. Similarly, there was no built in control for validation of the data for linking it with the cultivable area of the 7/12 extract with the total area of the 7/12 extract. The Government stated (December 2004) that the area reduction as suggested did not figure in the process designed to be computerized. Reply is not tenable since as per the provision of law the area was required to be measured and sub divided by following the due procedure. d. In the manual system, the crop cultivation details pertaining to previous years (atleast 10 years) was shown in the 7/12 extract. Such facility was available in the package for capturing the data only for previous and current year. Similarly, the details of the person/persons who actually cultivated the land had not been provided as was available in the manual system. Chapter III – Performance Reviews 111 The Government replied (December 2004) that, as per the prescribed format, there was no column for cultivator’s name, and hence the Government took a policy decision not to include cultivator’s name in computerized 7/12 extract. The reply is not tenable as no corrigendum to this effect seems to have been incorporated in the MLRC, 1966 e. There was no provision to link and generate the report regarding the fees recoverable from the public for issue of RoR i.e. 7/12 extract, taxes recoverable, non-agricultural assessment fees recoverable, lease fee for land and report pertaining to total area of cultivation under each crop village-wise/ district-wise which was required for agriculture census. The Government replied (December 2004) that the same would be included in the software in due course. f. There was no provision for mentioning below poverty line (BPL)/ tribal land holders which was essential for framing and implementing schemes for BPL/tribal persons and also did not have provision for recording the date of birth of minors so that when they become major, the guardianship could get nullified. Further, the package did not have provision for address of the khatedar especially in cases where the khatedar was a non-resident of the village. The Government replied (December 2004) that query software was under development. g. It was noticed that all the masters items in the software package were editable and there was no provision in the software package to assign a part area of the village to one Talathi*and another part to the second Talathi so that the Talathi could open the module pertaining to his Online e-Mutation Implementation Under NLRMP for District Akola Page 10 of 167

area of jurisdiction. The Government replied (December 2004) that NIC, Pune would be asked to develop this facility.

Property Card Information System (PCIS)

In the manual system, property cards were maintained as RoR of land holdings by land record department for surveyed cities and towns (urban areas) and the copies of the same were issued to property holders for their use like permission for building construction and litigations.

• In the manual process, if there was a ban on making changes/mutations on properties pertaining to the Government land allotted for rehabilitation, properties which had charges on them like mortgage and court order, notings were taken under authorised signature banning further mutations in respect of such properties. The software, however, did not provide the facility for freezing the banned data against making such illegal mutations. * Talathi – a government official posted for a village or group of villages who keeps record of rights, crop information , license fee recoverable for land holding. Audit Report (Civil) for the year ended 31 March 2004 112 The Government replied (December 2004) that such regulations were exercised during enquiry prior to mutation, and it will be impractical to regulate transaction through computer. The reply is not tenable as the lacuna in the software may result in issue of incomplete property cards. • Whenever the details of an entry exceeded one page, the computer did not print the continuation on the next page but printed the next mutation entry resulting in incomplete print of the property cards. The Government replied (December 2004) that instructions had been issued to NIC to correct the discrepancy. • The software package did not have provision to link and generate the amount of fees recoverable for issue of property cards, to generate area report of the land and tenure reports. The Government replied (December 2004) that the single window software was under consideration for compilation of the total consolidated land holding of each person and villagewise report regarding the total number of property cards. • There was no provision in the software to link the survey number (khasra) of the agricultural land of the 7/12 extract with the city survey number of the property cards in respect of agricultural lands converted for non-agricultural use. The Government replied (December 2004) that this aspect would be taken care of in record-room software.

Inadequate System Control

The software did not have provision for enabling only those modules where the authorized person like Maintenance Surveyor (MS)/Talathi could enter and use that module and disabling of all other modules which were not to be operated by the officials concerned. It also did not provide for limiting the availability of the property cards pertaining to the jurisdiction of the MS as provided under manual procedure. There was no compartmentalization of the data in respect of the office of each City Survey Officer (CTSO) resulting in access to the data pertaining to other CTSO offices. Thus, security level was not prescribed for each level of officer concerned with the operation of the software for issue of property cards. Online e-Mutation Implementation Under NLRMP for District Akola Page 11 of 167

• Unique user ID code was not given to each authorised person who was allowed to operate the system to avoid confusion in future. • The system allowes the System Administrator to register himself as user like MS/Talathi which was not desirable. • Test of the mutation module indicated that there was no foolproof security in the form of providing joint thumb impression of two officials for making modification/changes of the previous certified mutation entries. • The department had not developed disaster management and recovery plan for restoration of the whole database.

Chapter III – Performance Reviews 113 The Government replied (December 2004) that necessary instruction had been Issued to NIC in this regard.

3.7.13 Deficiencies in procurement of hardware

The department purchased 275 P-III computer systems worth Rs 4.34 crore (March 2002) which were supplied to 255 Taluka offices and 20 City Survey Offices to avoid lapse of funds. The actual data entry of 7/12 extract was started from April 2003 by which time the warranty period had expired and the department paid annual maintenance contract charges of Rs 21.66 lakh to the company for the period May 2003 to April 2004. Purchase of computers in advance of requirement without verifying the availability of required software indicated inadequate planning and resulted in extra expenditure of Rs 21.66 lakh on annual maintenance contract. The Government replied (December 2004) that data entry module (DEM) was expected to be provided by NIC by April 2002 and that GOI provided funds based on actual utilization of previous year’s allocation. Consequently, the Government mentioned that to utilize the funds, the purchases were made in March 2002. This clearly indicates that the funds were utilized merely to avoid lapse of grants. It was noticed that in 11 Tahsil offices, the work of issue of various certificates including 7/12 extract was entrusted on build, operate and transfer (BOT) basis to a private agency and therefore, the responsibility of providing the computer hardware vested with the BOT agency. The department, however, supplied computer systems with UPS, printers to such (Audit Report (Civil) for the year ended 31 March 2004114) offices also. This resulted in unnecessary purchase of 46 computer systems costing Rs 70.38 lakh.

The Collector, Pune made an irregular payment of Rs 15 lakh in advance to a private BOT agency for data entry (February 2004) though the onus of the data entry, its validation including giving printouts, rectifying mistakes and updation of changes fully vested with the agency. The Government replied (December 2004) that explanation had been sought from Collector, Pune.

The computer systems supplied to Taluka office, Rahuri in April/May 2002, was used for “other office work” as the work of issue of certificates including 7/12 extract was given to private agency on BOT basis.

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275 Flat-bed scanners and 275 Bio-metric devices were purchased at a cost of Rs 28.29 lakh and were supplied to 255 Talukas and 20 CTSO offices in March-April 2002. Though the department stated (July 2004) that the scanners would be used after development of full fledged software, they were not used in any of the Talukas or CTSO offices. Further, the data entry of 7/12 extract was yet to be completed and validated (June 2004) and the mutation module was yet to be installed and tested. Since Bio-metric device could be used after installation and testing of mutation module, it resulted in injudicious purchase of 275 Bio-metric devices costing Rs 17.45 lakh in advance of requirement. The flat-bed scanner was also not used in any of the 275 offices which resulted in unnecessary expenditure of Rs 10.84 lakh. The Government replied (December 2004) that bio-metric devices were now under use for edit module and scanner would be used after development of software.

3.7.14 Monitoring and Evaluation

The scheme of CLR was started on pilot basis in 1989-90 and full-fledged scheme from 1994-95. However, no physical and financial targets were fixed by GOM for each district/Taluka upto November 2003. There was no proper monitoring of the progress of the scheme and the Government did not fix periodical targets for various milestones of the project like physical completion of the infrastructure, electrical components and installation of computers. Finally, at the State level, the time schedule for completion of the project of CLR was fixed from 15 November 2003 to 31 December 2003 which was approved in the meeting held on 18 December 2003 i.e. 13 years from the date of start of pilot project. The department subsequently revised the target for data entry (March 2004), validation (July 2004) and issue of RoR (July 2004). Validation had not been completed in any of the district. No evaluation study was conducted as the project was still incomplete.

3.7.15 Conclusion Due to faulty planning, poor implementation and monitoring, the CLR scheme which started with the pilot project for computerization of land records initiated in 1989-90 at Wardha was yet to reach functional level even after Chapter III – Performance Reviews 115 incurring an expenditure of Rs 17.99 crore. Thus, the manual system was still in use for all practical purposes. The software developed by the NIC was devoid of system controls and the application programs were yet to stabilize. None of the objectives of the scheme were fulfilled even after 14 years and frequent changes in policy initiatives by the Government resulted in suspension of the project for over two years and implementation of the scheme was not completed in any of the districts so far. Even after 14 years of data entry, the basic purpose of giving a landholder a computer generated RoR was not achieved.

3.7.16 Recommendations • Basic platform for development of the software should be fixed for uniformity. • Proper security policy, disaster management and data recovery plan should be well documented and circulated to all the user departments. • Facility available in manual maintenance of record should be provided in computerization system.

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1.4 National Land Records Modernization Programme – MIS

The National Land Records Modernization Programme (NLRMP) is launched by Government of India in August 2008, aimed to modernize management of land records, minimize scope of land/property disputes, enhance transparency in the land records maintenance system, and facilitate moving eventually towards guaranteed conclusive titles to immovable properties in the country. The major components of the programme are computerization of all land records including mutations, digitization of maps and integration of textual and spatial data, survey/re-survey and updation of all survey and settlement records including creation of original cadastral records wherever necessary, computerization of registration and its integration with the land records maintenance system, development of core

Geospatial Information System (GIS) and capacity building.

The main objective of the NLRMP is to develop a modern, comprehensive and transparent land records management system in the country with the aim to implement the conclusive land-titling system with title guarantee, which will be based on four basic principles, i.e., (i) a single window to handle land records (including the maintenance and updating of textual records, maps, survey and settlement operations and registration of immovable property), (ii) the

―mirror‖ principle, which refers to the fact that cadastral records mirror the ground reality, (iii) the ―curtain‖ principle which indicates that the record of title is a true depiction of the ownership status, mutation is automated and automatic following registration and the reference to past records is not necessary, and (iv) title insurance, which guarantees the title for its correctness and indemnifies the title holder against loss arising on account of any defect therein.

1.5 NLRMP Background https://it.maharashtra.gov.in/1067/NLRMP#

Project Timelines NLRMP project started in the financial year 2008-09 though the original scheme of CLR and SRA & ULR started way back in 1988-89. Each component of NLRMP has been initiated in the state. Timelines for each component are different and will be continued forever for citizen delivery till new guidelines regarding the specific component is issued. https://it.maharashtra.gov.in/1067/1191/Background

Background Government of India implemented Centrally-Sponsored scheme - National Land Records Modernization Programme (NLRMP) by merging two existing centrally sponsored schemes: Computerization of Land Records (CLR) and Strengthening of Revenue Administration and Updating of Land Records (SRA&ULR) in the Department of Land Resources (DoLR), Ministry of Rural Development. The integrated programme would modernize management of land records, minimize scope of land/property disputes, enhance transparency in Online e-Mutation Implementation Under NLRMP for District Akola Page 14 of 167

the land records maintenance system, and facilitate moving eventually towards guaranteed conclusive titles to immovable properties in the country. The major components of the programme are

I. Computerization of land records

• Data entry/re-entry/data conversion of all textual records including mutation records and other land attributes data • Digitization of cadastral maps • Integration of textual and spatial data • Tehsil, sub-division/district Computer centers • State-level data centres • Inter-connectivity among revenue offices

II. Survey/resurvey and updating of the survey & settlement records (including ground control network and ground truthing) using the following modern technology options:

• Pure ground method using total station (TS) and differential global positioning system (DGPS) • Hybrid methodology using aerial photography and ground truthing by TS and DGPS • High Resolution Satellite Imagery (HRSI) and ground truthing by TS and DGPS.

Computerization of Registration

• Computerization of the sub-registrar‘s offices (SROs) • Data entry of valuation details • Data entry of legacy encumbrance data • Scanning & preservation of old documents • Connectivity of SROs with revenue offices

record rooms/land records management centres at tehsil/taluk/circle/block level

• Training & capacity building • Training, workshops, etc. • Strengthening of the Survey and Revenue training institutes

Core GIS

• Village index base maps by geo-referencing cadastral maps with satellite imagery, for creating the core GIS. • Integration of three layers of data: o Spatial data from aerial photography or high- resolution satellite imagery o Survey of India and Forest Survey of India maps; and Online e-Mutation Implementation Under NLRMP for District Akola Page 15 of 167

o GIS-ready digitized cadastral maps from revenue records. Once the basic plot-wise data is created by the States/UTs, seamless integration would be possible for micro and macro-planning and other relevant applications.

Legal changes

• Amendments to The Registration Act, 1908 • Amendments to The Indian Stamp Act, 1899 • Other legal changes • Model law for conclusive titling

Programme management

- Programme Sanctioning & Monitoring Committee in the DoLR - Core Technical Advisory Group in the DoLR and the States/UTs - Programme Management Unit (PMU) in the DoLR and the States/UTs - Information, education and communication (IEC) activities - Evaluation

1.6 NLRMP Benefits of the program-project-initiative to dept-citizens etc https://it.maharashtra.gov.in/1067/1193/Benefits-of-the-program-project-initiative-to- dept-citizens-etc

Benefit of the program are as follows:

NLRMP project started in the financial year 2008-09 though the original scheme of CLR and SRA&ULR started way back in 1988-89. Each component of NLRMP has been initiated in the state. Timelines for each component are different and will be continued forever for citizen delivery till new guidelines regarding the specific component is issued.

• Modern, comprehensive and transparent land records management system in the country • Move towards implementing the conclusive land-titling system with title guarantee, which will be based on four basic principles • A single window to handle land records (including the maintenance and updating of textual records, maps, survey and settlement operations and registration of immovable property),

o The “mirror” principle, which refers to the fact that cadastral records mirror the ground reality, o The “curtain” principle which indicates that the record of title is a true depiction of the ownership status, mutation is automated and automatic following registration and the reference to past records is not necessary, and Online e-Mutation Implementation Under NLRMP for District Akola Page 16 of 167

o Title insurance, which guarantees the title for its correctness and indemnifies the title holder against loss arising on account of any defect therein. • Automation of various land records department services ensuring easier access to information and eliminating corruption • Easier access of land data and details to land administrators, planning authorities, and citizens • Creation of a secure, authenticate system to handled confidential land records data • Deliver services to its stakeholders in a modern, efficient and client-service oriented manner • Better and faster citizen service delivery • Reduce hassles for citizens by providing requested data easily • Increase efficiency of department officials by improving the access to land records data • Uniformity of data and coding scheme across the country

1.7 Brief Details or Summary of NLRMP in Maharashtra. https://it.maharashtra.gov.in/1067/1194/Brief-Details-or-Summary

Maharashtra has been pioneer in implementation of NLRMP. Various components under NLRMP are being implemented in various modes – pilot basis or state wide. Many projects have been successfully implemented in pilot locations and now are on the verge of state wide rollout. Comprehensive land records modernization and management system is proposed under programme called "eMAHABHOOMI" by the state. Different components of eMahabhoomi are elaborated as follows.

eMojani : Management of measurement cases One of the major function currently performed by land records department is demarcation of land, by way of conducting survey of the land parcels as per citizen’s request. Every year approximate 1.50 lakh such type of cases are received and measured. Though the staffing pattern for such survey work for each taluka is same, there is disproportionate work load, which resulted in increase in pendency. Effective human resource management was required to distribute work load among available surveyors and other employees. NIC, Pune has developed web based application under the guidance of Settlement Commissioner and Director of Land Records (Maharashtra State) Pune called “eMojani” to help the department officials in managing survey requests in more efficient and effective manner. This application, helps department officials to process the survey request accurately and provides citizens with vital information like date of survey, time of survey, name of surveyor, value of survey fee etc. as soon as he applies. This application also helps the department officials in generating challans of measurement cases and tracks the survey fees collection in an entire month. Online MIS is generated through this application. eMojani project is rolled out in the entire state from 1 st Jan 2012. In scalability of this application, provision for Citizens to track the status of their application online will be made available.

eMutation : Online mutation Mutation is the process of changing the ownership details in RoR. Generally after completion of registration, the latest information needs to be updated in RoR mentioning the name of the new owner or as the case may be. Over a period of time, it was observed that there is a huge mismatch between number of registration cases and Online e-Mutation Implementation Under NLRMP for District Akola Page 17 of 167

the number of mutation cases. Citizens generally get the registration process done but sometimes mutation process gets skipped. To reduce the gap between registration and mutation, it was decided to introduce an online mutation. This means as soon as there is registration of document dealing with change of ownership in land, process of mutation is initiated. In online mutation, all the offices related to the mutation process are connected to each other using secured network and the mutation update is done through an application. The application for online mutation i.e. eMutation has been developed by NIC under the guidance of Settlement Commissioner & Director of Land Records (Maharashtra State) Pune. The entire process starts at the registration department where the citizen gets his documents registered at SRO. Once that is over, the details of registration are uploaded on the State Data Center (SDC) from the SRO office. Department officials at Tahasildar office view such mutation request and the mutation number automatically given by application. Digitally signed notice No. IX is generated in Tahasil office, which is then sent to SRO office immediately for serving to all interested parties present in SRO office. At the same time SMS is sent to the concerned citizens and village officer for taking note in registrar and 15 days notice period is given to the citizens to raise objection if any. In case no objection is received in the prescribed time period, the mutation is certified and the name of the new person is entered in RoR automatically with this application.

Mutations requests other than registered documents i.e. legal hairs; bank encumbrance, etc are also initiated at village level through this application. Mutation number for such cases is obtained by village officers with push/pull SMS technology from central server. Pilot project is initiated in Mulshi taluka of since October 2010. Mutations in concurrent jurisdiction area (jurisdiction of many SRO offices in one taluka or jurisdiction of one SRO for many talukas) are also performed by this application. Pilot project in concurrent jurisdiction area i.e. Haveli taluka of Pune district is initiated from 15 march 2012. After the success of these pilot projects, it is planned to implement eMutation project in the entire state by the end of 2013. eRecords : Scanning of old records Land Records Department maintains huge volume of textual records related to land as a custodian of Land Records. These records are old mutations, old RoR, old Khata Register, Tippan, Akarband, akarphod patrak, gunakar book, KJP, consolidation scheme, etc from year 1880 to 2011. Over a period of time, these records have deteriorated due to various environmental conditions and also continuous use by department officials. These records need to be preserved by converting them in digital form. Under eRecords project, all these textual records will be scanned and preserved at taluka as well as state level. Software development for Document Search and Retrieval is already completed and pilot project has started in Mulshi and Haveli taluka in Pune district. By the financial year 2012-13, the e Records project will be rolled out in the entire state. eChavdi : Computerization of village records At village level, various land revenue related forms (Forms No. 1 to 21) are maintained by Talathi (village officer). Currently all the forms are in paper form and manually maintained by village officers. It was found that maintaining all these forms is a cumbersome activity and talathis have to spend a lot of time in updating it. Department officials also spend a lot of time to calculate the revenue to be recovered from the citizens under the current setup. Considering the importance of these forms and various problems faced by revenue officials, state has decided to utilize technology to reduce such problems by computerization of all these forms. NIC, Pune under the guidance of Settlement Commissioner & Director of Land Records (Maharashtra State) Pune has developed an application “eChavdi” for maintaining all these forms in digital format. This is a web based application for which village officers laptop will be connected to State Data Center through data card. All the forms are interlinked to each other and any change in a one form will lead to concurrent changes in related forms. This saves a lot of time and helps for easy maintenance for revenue officials. eChavdi application is Online e-Mutation Implementation Under NLRMP for District Akola Page 18 of 167

tested in every district of Maharashtra and ready for implementation in the entire state in the financial year 2012-13. eMaps : Digitization of maps Land Records department is the custodian of valuable spatial Records i.e. cadastral map. Maharashtra poses a unique combination of cadastral map sheets which range from year 1880 to till date. There are numerous types of cadastral map sheets like tippans, phalni sheets, pot phalni sheets, gat book, village map sheets, Land Acquisition Measurement Sheets, Non Agricultural measurement sheets etc. The cadastral maps are in different sizes ranging from A4 to A0. State has decided to scan and digitize these map sheets for archival, to be used during resurvey and assisting land records department officials in day to day functions under eMaps project. The pilot project is started in Mulshi Taluka in September 2012. On successful implementation of eMaps project in Mulshi taluka of Pune district, it will be rolled out in other talukas of the state in the year 2013- 14. eBhulekh : GIS interface for public eBhulekh is one of the unique application developed by NIC under the guidance of Settlement Commissioner & Director of Land Records (Maharashtra State) Pune for archival of textual and spatial data from 1930. It combines the power of technology and domain knowledge of department officials to create a holistic land records data dissemination application for citizens. eBhulekh will provide citizens with all old and current land records like Form No. 7/12, Form no 8A, Mutation Register and other textual records for their land parcels. The application will also provide spatial records like tippans, phalni sheets, village maps etc along with RoR. All relevant historical data of a land parcel will be available through this application. eResurvey : Resurvey with modern technology State has decided to undertake huge task of resurvey of entire Maharashtra. Under this project called “eResurvey” entire state will be surveyed again by using modern survey technologies. This will provide citizens with updated and current details of their land parcels. Considering the huge scale of operation, it is decided to conduct resurvey in pilot 12 villages of taluka Mulshi District Pune before rolling out in the entire state. Pilot project on resurvey is being carried by two methods i.e. (1) pure ETS/GPS and (2) high resolution satellite imagery with ETS/GPS. Ground Control Network (GCN) is being established in pilot area in consultation with Survey of India. Government of Maharashtra has decided to appoint Maharashtra Remote Sensing Application Center, as a nodal agency for resurvey. On experience of this pilot project further course of action will be decided. Actual resurvey work will be out sourced. Verification and validation of resurvey work done by vendor will be done by department. For resurvey, amendments in Maharashtra Land Revenue Code 1966 is required and procedure for resurvey is required to be laid down. Committee under the leadership of Settlement Commissioner & Director of Land Records (Maharashtra State) Pune has been set up to suggest amendments and procedure for resurvey. On recommendation of this committee resurvey manual will be prepared and after approval by Government of Maharashtra resurvey will be initiated in the entire state.

Training and capacity building For the success of all above eMahabhoomi initiatives, relevant training and capacity building has to be done for all department officials on mass scale. In order to achieve this it is decided to strengthen the land records training academy situated in . The academy is being provided with state of art facilities and technological instruments to make it a premier land records training academy in the country. Since near about Online e-Mutation Implementation Under NLRMP for District Akola Page 19 of 167

32,000 employees are required to be trained. Second academy is proposed at Taluka Mulshi District Pune where all pilot projects are being carried out.

After implementation of all components of “e-Mahabhoomi” as explained above the Maharashtra will have robust land record management system which will provide easy access to land records, for the citizens and for general administration for private and public sector which will accelerate the pace of development in the State.

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2. Overview

2.1 Brief Description / Introduction

Project involves switch over from Offline Land Records processing using Land Records Management System (LMIS) and Property Card Information System(PCIS) implemented in 2001-02 in the state of Maharashtra under Computerization of Land Records (CLR) scheme to online Land Records processing with online e-Mutation under National Land Records Modernization Program (NLRMP)scheme. The project aims at making a complete switch over to online Land Records processing with Online e-Mutation under National Land Records Modernization (NLRMP) Mission Mode Project scheme, from Offline Land Records e-Mutation processing using Land Records Management System (LMIS) implemented in 2001-02 under Computerization of Land Records (CLR) scheme. For making the process of the switch quick and seamless, NIC District Centre, Akola has adopted resource optimization for utility computing. Innovative technical concepts planned, designed and get effectively implemented and analyzed by NIC, Akola. It made use of several innovations like Process isolation, Virtualization, Server consolidation, Software, Hardware portability and leveraging of shared networks with cloud like services with complete Virtual Machine as a service implemented in the state of Maharashtra. The notable achievements of the project are that it improves service delivery, increases throughput, increases efficiency and creates cost effective solutions for concrete and Online e-Mutation Implementation Under NLRMP for District Akola Page 21 of 167

effective e-Governance. Akola is also the first District in the State of Maharashtra with online e-Mutation for all Talukas since February, 2015 and the Taluka, one of the first Talukas in the state of Maharashtra for which online e-Mutation, is also a part of Akola district. More than 1 lakh 25 thousand online e- Mutations have been completed in Akola with purification of 345537 records of 7/12 of 1009 villages of seven Talukas of Akola district.

NLRMP is implemented in Maharashtra by Revenue & Forests Dept with the help of National Informatics Centre (NIC). Settlement Commissioner & Director of Land Records, Pune is the nodal agency and implemented scheme through Collectors & NIC.

2.1.1 Scope:

Earlier in Offline Land Records e-mutation processing in Land Management Information System (LMIS) at Taluka Level, it was very difficult to continue the Land Record services due to Linux server incompatibility with latest hardware, reduced transparency ,Impure Records, Tedious process of e-Mutation ,Maintaining Sophisticated Technology at Remote level. Looking into the problems faced in offline Land Records Processing there is large scope in online e-Mutation processing with improved service delivery, increased throughput, cost effective solutions, transparency, accuracy, optimization of technical and environmental resources with effortless deployments ,backup and disaster recovery using the technologies of Virtualization ,using area over network as Virtual hub, cloud like services etc.

2.1.2 Objective

Aim is to modernize management of land records, minimize scope of land/property disputes, enhance transparency in the land records maintenance system, and facilitate moving eventually towards guaranteed conclusive titles to immovable properties

Main objective is to develop a modern, comprehensive and transparent land records management system with the aim to implement the conclusive land-titling system with title guarantee, which will be based on four basic principles, i.e. Online e-Mutation Implementation Under NLRMP for District Akola Page 22 of 167

(i) Single window to handle land records (including maintenance & updating of textual records, and settlement operations & registration of immovable property) (ii) Mirror‖ principle, which refers to the fact that cadastral records mirror the ground reality, (iii) Curtain principle which indicates that the record of title is a true depiction of the ownership status, mutation is automated and automatic following registration and the reference to past records is not necessary, and (iv) title insurance, which guarantees the title for its correctness and indemnifies the title holder against loss arising on account of any defect therein

This involves following objectives

- Automation of various land records department services ensuring easier access to information and eliminating corruption - Easier access of land data and details to land administrators, planning authorities, and citizens - Creation of a secure, authenticate system to handled confidential land records data - Deliver services to its stakeholders in a modern, efficient and client-service oriented manner - Better and faster citizen service delivery - Reduce hassles for citizens by providing requested data easily - Increase efficiency of department officials by improving access to land records data - Uniformity of data and coding scheme across the country - facilitate easy maintenance and updating of the changes occurring in the land data base - provide for comprehensive scrutiny to make land records tamper-proof - provide data support for implementation of development program - facilitate preparation of annual set of records accurately for recording details such as collection of land revenue and cropping pattern - facilitate collection/completion, supply of all information in reply to variety of standard & adhoc queries on land data

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2.1.3 Process and Methodology

Instead of using traditional techniques NIC, Akola used various innovative techniques for Resource Optimization with Machine to Machine (M2M) communication using cognitive Technologies and achieved Improved Service delivery, increased throughput, increased efficiency and cost effective solutions for the concrete and effective e-Governance. Virtual Machines (VMs) developed by NIC, Akola are implemented all over state for switch over to online e-Mutation and for running property card information system. This way NIC, Akola has major contribution for all over state in switch over to online Land Record processing in short span of time. Akola is one of the top leading districts in online Land Records processing in Maharashtra.

Technology adaptations/ Innovative deployment - Resource Optimization with Machine to Machine (M2M) communication using cognitive Technologies - like bots, IoT, IoET, decentralised Virtual Machines through NIC’s National secured network NICNET. - Process isolation - Virtualization – - Using single Physical Computer as multiple computers - Using Complete Virtual Computer as an object like file, folder - Decentralized FOSS like ready usable & user Customizable Virtual Machine bots of client and Linux server. - Cloudlike services with complete Virtual Machine as a Service. (VMaS) - Server Consolidation- running client and server on single computer to save server hardware - Secured data Centre - Software hardware portability - Leverage of shared network- National network NICNET and SWAN - Hybrid Dissemination. - Secured online processing using DSC - Using area over network as a Virtual hub. - Capacity Building of staff for Online e-Mutation Implementation Under NLRMP for District Akola Page 24 of 167

- Effortless deployments - Easy backup and Disaster recovery. - Minimum technical efforts and exercises With - Unicode localization - Secured online processing using DSC - Service Delivery thought CSC and online through payment gateway to achieve : Improved Service delivery , increased throughput , increased efficiency and cost effective solutions for the concrete and effective e-Governance .

Implemented utility computing to facilitate effective e-Governance with efficient, optimized use of resources for the improved service delivery, throughput, efficiency and cost effective solutions for NLRMP MMP in the state of Maharashatra using a. Full Virtualization i) using FOSS (Free and Open Source Software’s) like user customizable ready usable Virtual Machines (VM) to use single physical computer system virtually as multiple computer Online e-Mutation Implementation Under NLRMP for District Akola Page 25 of 167

systems by virtual isolated execution of virtually developed computer systems on the physical computer system simultaneously. ii) Using complete Virtual Computer System as an object instead of files and folders. b. Designed and Developed cloud of variety of FOSS like user customizable and ready usable Virtual Machines of variety of distinct OS Windows, Linux etc of variety of version for variety of applications, Virtual Machines of Distinct Server and Client Operating System and Virtual Machines of Physical Machines with variety of distinct hardware software platforms, Virtual Machine for uploading district web site using VPN in order to use single physical Computer virtually as multiple computer systems along with server consolidation. Shared the virtual Machines over the network to use the network as Machine independent virtual hub. Customized VM’s to make then readily usable and replicable for dissemination. The Virtual Machines Developed by NIC, Akola are

- Decentralized - FOSS like - Ready Usable - User Customizable - Of Client and Server which search and connects to each other automatically. - VM of Physical Machines

c. Investigated, implemented and analyzed functionality and utility of the VM’s with Various Operations for our objective resource optimization with saving server hardware per location, increased throughput, Improved Service Delivery, effortless deployments backup & disaster recovery and Cost Effective Framework. d. Server consolidation by installing server and client on the single physical computer system to save server hardware per location. e. Software/ Hardware Portability : Replicated these readily tested Virtual Machines by copying to large number of Computer Systems between host servers, on Various Old, New Computer System and Laptops, for saving the Server hardware Cost per location, backup and Disaster Recovery, Easy and quick Testing and R & D, new effortless deployments and basic system administration tasks and get the Client Server based E-Gov. activities through minimum trained staff.

f. Developed Secured Data Centre and Online e-Mutation Implementation Under NLRMP for District Akola Page 26 of 167

g. Hosted the cloud of Virtual Machines on Data Centre h. Disseminated ready usable Virtual Machines widely leveraging shared infrastructure govt. network NICNET to District level, with Complete Virtual Machine as a Service. (VMaS), with Complete Virtual Machine as a Service. (VMaS) i. District level downloaded these FOSS like ready usable VM’s and implemented at District , subdivision and Taluka level by optimum use of technical resources with Virtualization – a) Using Single Computer system as multiples computers b) Using complete virtual computer system as an object instead of file and folders.

Server Consolidation – to save server hardware per location by running district isolated client as well as server on single computer system at a time running simultaneously

Software hardware portability – by replicating the ready usable FOSS like VM’s just by copy and paste on large number of old and new computer systems and laptops with multiples district operating systems and software platforms, with effortless deployments , backup and disaster recovery.

For improved service delivery, throughput, efficiency and cost effectiveness.

With this implementation by using these techniques of Virtualization, Server Consolidation and software / hardware portability with optimization of technical resources

a) Saved Time: We get the maximum works done in less time. b) Saved Technical resources: we get the works done with minimum technical human resources, minimum technical infrastructural resources and minimum technical efforts and exercises. c) Saved Environmental Resources : Reduced transportation between district , Subdivision and Taluka level. This way saved time, vehicles, drivers, maintenance, space, furniture, electricity, less heat generation. d) Saved Financial Resources: Saved more than 500 server hardware. Saved costs of maintenance and deployments, backup and disaster recovery of technical infrastructure. Saved costs of technical human resources. This way implemented the concept of more from less for more and more.

Data Centre server logs are available at link

FTP SERVER LOGS Online e-Mutation Implementation Under NLRMP for District Akola Page 27 of 167

The Details of Implementation of Virtualization is available at

Virtual Machines (VM) Project Implementation papers By Nitin V Choudhari ,DIO,NIC, Akola Virtual Machines (VM) Research & Analysis Papers By Nitin V Choudhari ,DIO,NIC, Akola

This way Akola contributed valuably in the data conversion to Unicode for more than 20 district in the state which is the most challenging stage for switch over from offline to online processing of e-mutation.

2.1.4 Present Status:

With this we have smoothly continued the offline Land Records services smoothly as well as to switched over to online processing of land records services with online e- Mutation services within a short span of time. Akola is the first district in Maharashtra online Mutation started for taluka Telhara from August 2014 and first district with all taluka’s with online e-Mutation processing from Feb 2015 and is one of the top most leading district in online e-Mutation with 124993 online e-mutations. As on 15 Aug 2018 Akola is one of the top most leading district in online e-Mutation processing with the accurate updated data. The Property Card Information System (PCIS) at District and Taluka Inspector of Land Records (TILR ) offices running all over the state of Maharashtra on the Virtual Machines of Client and Server Developed by NIC, Akola with the saving of server hardware per location.

For this innovation we have everything less , less technical experts only two, less required technical infrastructure, less trained technical human resources, and as there are very weak chances of getting it, there is only way remained is to use technology innovative way to use available resources virtually to get the work done. We used Virtualization, Server Consolidation, software hardware portability with effortless deployments, backup and disaster recovery and achieved improved service delivery, increased throughput and cost effective solution for concrete and effective e- Governance.

2.2 eMutation : Online mutation Mutation is the process of changing the ownership details in RoR. Generally after completion of registration, the latest information needs to be updated in RoR mentioning the name of the new owner or as the case may be. Over a period of Online e-Mutation Implementation Under NLRMP for District Akola Page 28 of 167

time, it was observed that there is a huge mismatch between number of registration cases and the number of mutation cases. Citizens generally get the registration process done but sometimes mutation process gets skipped. To reduce the gap between registration and mutation, it was decided to introduce an online mutation. This means as soon as there is registration of document dealing with change of ownership in land, process of mutation is initiated. In online mutation, all the offices related to the mutation process are connected to each other using secured network and the mutation update is done through an application. The application for online mutation i.e. eMutation has been developed by NIC under the guidance of Settlement Commissioner & Director of Land Records (Maharashtra State) Pune.

• e-Mutation has two scenarios: Automatic Initiation of Mutation on Registration as well on application to Talathi Registered Non – Registered

Sale Deed Inheritance Gift Deed Loan Encumbrances Mortgage Deed Court Order Release Deed Land Distribution (Watap) Exchange Deed Reimbursement of Loan Etc. LAQ and NA Order Area Correction Etc. National Land Records Modernization Program (NLRMP) Mission Mode Program (MMP) is initiated by Govt. of India in the financial year 2008-09 though the original scheme of Computerization of Land Records (CLR) started way back in 1988-89.

Each component of NLRMP has been initiated in the state. Timelines for each component are different and will be continued forever for citizen delivery till new guidelines regarding the specific component is issued.

This project is basically the innovative initiative for the National Land Record Modernization Program (NLRMP) related applications for the optimum use of technical Hardware, software, Network and human resources and time.

Around 2011 where it was very difficult even to continue the offline Land records 7/12 and property card services in the districts of Maharashtra under Computerization of Land Records (CLR) Scheme We facing the availability of compatible hardware and equipments with the typical sophisticated software hardware with CLR LMIS and PCIS as the new latest hardware software is not compatible with the software hardware for Online e-Mutation Implementation Under NLRMP for District Akola Page 29 of 167

earlier CLR LMIS, PCIS. Also we were facing the hard problem for technical support for hardware software and technical human resources.

For switching from offline CLR to NLRMP for online processing we were facing major challenges related ISCII Data conversion from IBM Db2 database on Linux server to Unicode PostgreSQL database from the old LMIS and others problems like purification and validation of 7/12 records etc. and connectivity at remote locations for online processing of e-Mutations,

Instead of using traditional techniques we used single computer system logically as multiple computer systems and complete virtual computer system as an object by using technologies of Virtualization, Server Consolidation, software hardware portability with effortless deployments, backup and disaster recovery to convert complete area over network as virtual hub and achieved improved service delivery, increased throughput and cost effective solution for the switch over from offline CLR to NLRMP for online processing.

With this we have smoothly continued the offline Land Records services smoothly as well as to switched over to online processing of land records services with online e- Mutation services within a short span of time. Akola is the first district in Maharashtra online Mutation started for taluka Telhara from August 2014 and first district with all taluka’s with online e-Mutation processing from Feb 2015 and is the top most leading district in online e-Mutation with 124993 online e-mutations.

The techniques used and the FOSS like ready usable Virtual Machines have very strong contribution in all over state for continuation of offline land records services under LMIS as well as in background for online processing in the form of ISCII Data conversion from IBM Db2 database on Linux server to Unicode PostgreSQL database from the old LMIS which is the major step of data base conversion in switching over from offline processing to online processing. This way it’s the major contribution of NIC, Akola in online processing all over the state.

For this innovation we have everything less , less technical experts only two, less required technical infrastructure, less trained technical human resources, and as there are very weak chances of getting it, there is only way remained is to use technology innovative way to use available resources virtually to get the work done. We used Virtualization, Server Consolidation, software hardware portability with effortless deployments, backup and disaster recovery and achieved improved service delivery, Online e-Mutation Implementation Under NLRMP for District Akola Page 30 of 167

increased throughput and cost effective solution for concrete and effective e- Governance. Innovation is implemented without any funds and expenses.

2.3 Challenge : Pre Scenario Situation Before the Initiative (Bottlenecks, Challenges, constraints etc with specific details as to what triggered the Organization to conceptualize this project):

2.3.1 Motivation : Need to switch over from offline to online processing of Mutation The offline Land Record Management System (LMIS) was established at all nearly 358 Taluka’s in the state of Maharashtra in around 2001-02 with client server technology as below.

Server : Server Operating System: Red Hat Linux 7.2 server Operating System DBMS: IBM Db2 7.2 Server edition Hardware: WIPRO Pentium 4 server computer System. Location: Taluka Tahsildar Office Client: Operating System: Windows 2000 / XP Operating System DBMS: IBM Db2 7.2 Personnel Edition Bilingual Software: CDAC ISM 3.1 Reporting Software: Crystal Reports Security Device: Biometric Device Backup Server: No backup data base server and application server. Therefore no backup and Disaster Recovery. Therefore user have to take the backup periodically and maintain. In this system the software ,hardware , backup and disaster recovery is to be maintained at the remote Taluka level by the technically weak office staff for which the total system is technically very sophisticated and difficult to run and maintain due to the insufficient technical support for maintenance, backup and disaster recovery available at remote local Taluka level and not even at the district level except NIC district unit with only two expert officials.

In 2011 the hardware became nearly ten years old and became non working. This created sever problem for the Red Hat Linux 7.2 server Operating System as the new hardware is not supporting this server OS. Therefore most of the Taluka locations facing severe problems to run the offline LMIS to provide the land records services to citizens.

Till 2010 internet connectivity is reached to the Taluka level and with this the above problems can be redressed. Online e-Mutation Implementation Under NLRMP for District Akola Page 31 of 167

In 2001-02 the computerized processing of land records is achievement but it’s totally insufficient after ten years later in 2011-12 where platform for digital processing changed to online and with Unicode.

The 7/12 data entry done in the offline CLR software LMIS in around 2001-02 for all districts in Maharashtra. After that in many cases it happened that the entries are taken by Talathis on the manual records but the same updating of records is not carried out LMIS software. Therefore for large number of records there is little or more difference in the actual manual records and records in the software. In many cases the entries itself are not taken even on the manual records and crops updating are also not taken.

With the online processing as the changes are made in real-time mode these problems get redressed with increased transference and ease of operations and maintenance of records online.

In pre-scenario where its difficult even to continue the offline Land records services in the Maharashtra with problems related to processing, transparency, accuracy of records, service delivery, technical problems about availability and maintenance of sophisticated software, hardware , backup, disaster recovery at Taluka level etc. with

2.3.2 Problems identified Earlier in Offline Land Records e-mutation processing in Land Management Information System (LMIS) at Taluka Level.

Impure Records - Impure Records: There are many mutations which are skipped and not taken on record into mutation register, after registration. There are many mutations taken on the manual records but not updated into the computerized system years and years without any verification and validation. This involves the mutations like Sale Deed, Gift Deed, Mortgage Deed , Release Deed, Exchange Deed , Inheritance , Loan Encumbrances , Court Order , Land Distribution (Watap) , Reimbursement of Loan , LAQ and NA Order , Area Correction Etc. (इतर अिधकार , खरेदी न�दी , वाटनी प�, ह क् क‍ सोड,वारस न�दी, कुळांची नावे ,फेरफार �मांक, बोजाच्या‍ न�दी , िपकपाणी इत्यादी‍ न�दी ) The purification of records involves the updating the changes of validation and verification from manual records to computerized system. Without this purification of the records the online e-Mutation process cannot be started.

Tedious Process of e-Mutation - Concern citizens have to submit the manual records of mutation personally to Talathi. As there is one Talathi for 5 to 6 villages, the availability of the Talathi is Online e-Mutation Implementation Under NLRMP for District Akola Page 32 of 167

also difficult and citizens have to multiples visits to submit the documents of mutation to Talathi. - Talathi and circle officers are use to come to Tahsil office for taking mutation pending with them during last 10 to 15 days and they takes mutation in offline mode in LMIS by using Biometric Device with the help of Taluka DBA - To update the 7/12 it takes minimum 20 to 30 days. - Manual as well as Digital Records need to be maintained : The Talathi and Circle officer maintain the mutation register manually and they mark with the rubber stamp as indication that the computerized entries done. - Then the updated 7/12 in LMIS is backup and provided to State Data Centre(SDC) and uploaded on state data centre and 7/12 distributed online by CSC’s from the database of SDC’s

Maintaining Sophisticated Technology at Remote level - The Sophisticated Server with Linux and IBM Db2 , Client , Backup and disaster recovery is to be maintained by technically weak revenue staff at remote Taluka level. - The LMIS server hardware of Red Hat Linux 7.2 became nearly 10 years old , obsolete and not working and the new hardware not supporting to RH Linux 7.2 - Therefore all the districts facing strong challenges to continue even the offline services using LMIS due to no availability and no operability of Red Hat Linux 7. - ISCII Database of Land Records in IBM Db2 , which requires ISCII ISM software wherever you want to do any operation of read / write data. The online processing needs the Data Conversion from ISCII IBM Db2 database of Linux platform in LMIS to Unicode Postgre SQL Database for online processing.

we were facing strong challenges for the availability, operability and maintenance of software, hardware at district and Taluka level specifically for the Red Hat Linux 7.2 which is necessarily required and no other alternative for all these applications and due to • The Hardware provided for the LMIS as provided in around 2001-02 became nonworking and obsolete • New computer system are not compatible with the Red Hat Linux Server 7.2 This situation was adversely affecting on service delivery, throughput, efficiency and cost etc. Under this situation running and implementation of Online e-Mutation Implementation Under NLRMP for District Akola Page 33 of 167

the present sophisticated LRC and switching over to implementation of NLRMP with online e-Mutation appears to be a big challenge. The same problems is faced by allover state.

- Non-uniform data base structure for every Taluka all over state after running variety of scripts running for nearly 10 years. Talukawise no uniformity in IDB Db2 database under LMIS over Red Hat Linux 7.2 The rcis database under LMIS is quite nearly 10 years old and large number of different scripts run by NIC District units on the database of different Talukas by which the structure of the database is changed and is different for different Taluka in the district and the same situation is also all over state with different structure of different Talukas in the district.

2.4 Post Scenario / Present Status In present scenario all problems overcame with secured online e-Mutation processing within short span with

- Purification of 345537 7/12 records of 1009 villages of seven Taluka’s of Akola District - Akola is the first District in the State Of Maharashtra with online e-Mutation started for all Talukas from 23rd Feb 2015. - The Telhara Taluka of Akola is one of the first Talukas in the state of Maharashtra for which online e-Mutation started from 1st August 2014. - Till Now Akola is one of the top leading district in the state of Maharashtra with 124993 online e-Mutations .

- Online Distribution of 1309182 7/12 extracts and 738178 8 A extracts to Citizens though 202 Mahaonline Maha e-Seva Kendra Common Service Centres in last 3 years. - Citizens can view the 7/12 and 8 A extracts online from the centralize website http://mahabhulekh.maharashtra.gov.in/ - Users Talathis’s ,Circle officer , Taluka DBA can process the all types of e- Mutations activities ( e-Mutation, Edit Module, Pending mutation updating, Data Correction, Crop Updating, pdf generation, users creation/updating , DBA tool activities, e-Mutation MIS report, Helth Card System etc ), online Online e-Mutation Implementation Under NLRMP for District Akola Page 34 of 167

from any location at any time using their secured DSC, Registered user login and Sewarth id, VPN Connectivity. - No need to maintain manual records including mutation register. - At any stage they can take the status of e-Mutation and pendency. - Taluka Tahsildar offices and Taluka DBA’s have need not to maintain any backup , disaster recovery and sophisticated software / hardware technology. - Unicode with localization. - Centralized Server at State Data Centre(SDC) with Operating System: RHEL AS 5.0 DBMS: Postgre SQL 8.3 Client Application Server : Windows Server Operating System with latest IIS based Web application using .NET(C#,VB)

Data base : Postgre SQL 8.3 , Unicode , hosted Talukawise - Backup Server : Standby application backup server as well as database backup server at SDC. - The Property Card Information System (PCIS) at District and Taluka Inspector of Land Records (TILR ) offices running all over the state of Maharashtra from last five years stably on the Virtual Machines of Client and Server Developed by NIC, Akola with the saving of server hardware per location. - Ease of backup and disaster recovery. - Provides online, Modern , Comprehensive and transparent land records management system - A single window to handle land records including the maintenance and updating of textual records, survey and settlement operations and registration of immovable property. - Automated, online various land records department services ensuring easier access to the information and eliminating corruption - Easier, online access of land data and details to land administrators, planning authorities and citizens. - Secured, authenticated system to handle confidential land records data - Deliver online services to its stakeholders in a modern, efficient and client- service oriented manner. - Better and faster online citizen service delivery - Reduced hassles for citizens by providing requested data online easily - Increased efficiency to department officials by improving the access to land data online - Facilitates easy maintenance and updating of the changes occurring in the land data base online - Comprehensive scrutiny to make the land records tamper-proof, Online e-Mutation Implementation Under NLRMP for District Akola Page 35 of 167

- Provides data support for implementation of development program - Facilitates preparation of annual set of records accurately for recording details such as collection of land revenue and cropping pattern - Facilitates collection/completion, supply of all information in reply to variety of standard and adhoc queries on land data - Provides purified , updated accurate database for Agriculture Census

Used advanced innovative computing technologies for resource Optimization using Process isolation, Virtualization, Server Consolidation, clouds of Virtual Machines , Secured data Centre, Hybrid Dissemination, Software hardware , portability, Using area over network as a Virtual hub ,Leverage of shared network NICNET and SWAN and achieved improved service delivery, increased efficiency and cost effective solutions with Effortless deployments , Easy backup , Disaster recovery, Minimized technical efforts and exercises

2.5 Team  District Informatics Officer (DIO) NIC Akola: Development, R & D , utility analysis, Implementation, user support, Documentation, communication and presentation  Additional Informatics Officer (ADIO), NIC, Akola : Implementation, testing and Support for District Akola and to another NIC district units.  District Domain Expert (DDE) & Dy. Collector Revenue, District Collector Office, Akola : Implementation, Support and Monitoring  NIC Facility Management Engineers at NIC District Units in Maharashtra: Implementation and support to DBA’s and TILR technical staff for the respective district.  Taluka Tahsidar , Naib Tahsildar  DBA of Taluka Office and TILR technical Staff at Taluka level in the Districts of Maharashtra : Implementation and support to operators at Taluka level.  Talathi and Circle Officers at Taluka Tahsildar Offices. Implementation.  Operators of Taluka and TILR Staff in Maharashtra: Implementation

2.6 Target User : G2G Services to * District level and , Taluka level Tahsildar offices, for switchover from offline to Online e-Mutation Implementation Under NLRMP for District Akola Page 36 of 167

online land record processing ( online e-Mutation ) and online service delivery ( 7/12 and 8A extracts ) * District Level and Taluka level TILR (Taluka Inspector of Land Records) office for offline service delivery of property cards and switch over to online processing of property cards and online service delivery

2.7 Beneficiaries: Government and Citizens with Government to Government (G2G) and Government to Citizens G2C services For Land Records management with online, Modern, Comprehensive and transparent land records management system with online e-Mutation and Monitoring from the level of Taluka to District up to state level. Use of Land Records data for various Govt. purposes like schemes, agri census, identifying beneficiaries etc, and for various Govt. purposes.

- Taluka Tahsildar office with Talathis and Circle officers for online processing of Land Records online e-Mutation

- Talathis’s ,Circle officer can take e-Mutation online from any location at any time using secured DSC, registered login,Sewarth id - No need to maintain manual records including mutation register - At any stage they can take status of e-Mutation and pendency - Taluka offices have not to maintain any backup & disaster recovery, sophisticated hardware, software - Unicode with Marathi language localization - A single window to handle land records including the maintenance and updating of textual records, survey and settlement operations and registration of immovable property - Automated, online various land records department services ensuring easier access to information and eliminating corruption - Easier online access of land data and details to land administrators, planning authorities and citizens - Secured authenticated system to handle confidential land records data - Deliver online services to its stakeholders in a modern, efficient and client-service oriented manner - Better and faster online citizen service delivery - Reduced hassles for citizens by providing requested data online easily - Increased efficiency to department officials by improving the access to land data online - Facilitates easy maintenance and updating of the changes occurring in land data base online - Comprehensive scrutiny to make the land records tamper-proof Online e-Mutation Implementation Under NLRMP for District Akola Page 37 of 167

- Provides data support for implementation of development program - Facilitates preparation of annual set of records accurately for recording details such as collection of land revenue and cropping pattern - Facilitates collection/completion, supply of all information in reply to variety of standard and adhoc queries on land data

2.8 Key Contribution of NIC, Akola with excellence in Innovation , Technology, Deployment and Dissemination - Innovative technical concepts planned, designed and get effectively implemented and analyzed by NIC, Akola. - Capacity building of the staff working at Remote village level to handle innovative technologies. - Contribution of NIC, Akola in the implementation of NLRMP all over the state of Maharashtra with Virtualization, server Consolidation , Development of Cloud of FOSS like ready usable VM’s of Server and clients of Distinct OS. Using cloud like services with complete Virtual Machine as a Service. (VMaS) - Role of NIC: Technical System Analysis, Technical Advisor, Technical Solution Provider, Technical Support, Capacity Building, Communication Facilitation etc - Resource Optimization with Machine to Machine (M2M) communication using cognitive technologies like FOSS like bots, IoT, IoET, decentralised Virtual Machines (VMs) through NIC’s National secured network NICNET, and achieved Improved Service delivery, increased throughput, increased efficiency and cost effective solutions for concrete & effective e-Governance - Innovative technical concepts planned, designed and get effectively implemented for Akola as well for the complete state, and analyzed - Capacity building of staff working at remote village level to handle cognitive technologies - Implemented utility computing to facilitate effective e-Governance with - Saved Time: get maximum works done in less time - Saved Technical resources: get works done with minimum technical human resources, minimum technical infrastructural resources with minimum technical efforts & exercises - Saved Environmental Resources: Reduced transportation between districts, Subdivision & Taluka level. This way saved time, vehicles, drivers, maintenance, space, furniture, electricity, less heat generation - Saved Financial Resources: Saved more than 500 server hardware, costs of maintenance and deployments, backup & disaster recovery of technical infrastructure, costs of technical human resources Online e-Mutation Implementation Under NLRMP for District Akola Page 38 of 167

This way implemented concept of more from less for more and more

• Innovative deployment: Resource Optimization with Machine to Machine (M2M) communication using cognitive Technologies as mentioned in brief description in the same nomination

2.9 Key Learning’s As the size and complexity of modern computing systems keep increasing to meet the demanding requirements of performance applications, manageability is becoming an important concern to achieve both performance and productivity computing. For utility computing for effective e-Governance the various computing technologies are useful for the optimized use of the all type of resources to achieve testing and R & D, new effortless deployments, basic system administration, adaptability, scalability, new models of service delivery, efficiency, enhancement, user convenience, sustainability, and leverage of shared government infrastructure , for the improved service delivery, increased throughput, increased efficiency and get the cost effective solutions for the effective e- Governance. However to deliver the maximum throughput requires careful attention toward system details for the minimal loss of CPU performance and I/O efficiency. This work suggests a deigned attempt to deliver the maximum throughput using technical resource optimization with improved and cost effective e-governance services. The involvement of technologies like virtualization, consolidation and cloud computing and adoption of free and open source software in designing and deploying e-governance will lead towards maximum throughput using resource optimization with reduction in total cost associated with both hardware as well as software. Therefore it reduces the financial burden abide by the state and central governments. For ensuring the effectiveness of e-governance projects the traditional framework and approach of delivery mechanism needs to be reengineered. The impact of any e-governance project depends upon its utilization by the concerned group and hence there accessibility needs to be enhanced drastically

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2.10 Online Resources : The Complete details of Online e-Mutation Implementation under NLRMP for Akola are available at the web site link https://akola.gov.in/national-informatic-center/ as below

The Complete details of Online e-Mutation Implementation under NLRMP for Akola are available on official web site of Akola District http://akola.gov.in at link https://akola.gov.in/national-informatic-center/ and on Google sites at “Online e-Mutation Implementation under NLRMP for Akola” as below

 Online e-Mutation Implementation under NLRMP for Akola  Presentation Online e-Mutation implementation  Online e-Mutation Process-Presentation  Virtual Machines (VM) Project Implementation papers By Nitin V Choudhari ,DIO,NIC, Akola  Virtual Machines (VM) Research & Analysis Papers By Nitin V Choudhari ,DIO,NIC, Akola  Case Study on Effective e_Gov framework using VM

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3. FRAMEWORK What was planned? Technical Strategy Implementation Model

3.3 Strategy for processing of Land Records from offline to online e-Mutation Mutation Process Reengineering

Process of switchover from offline processing in LMIS to Online e-mutation processing

Process reengineering of mutation process from switch over from offline to online processing.

Earlier in Offline mutation processing in LMIS at Taluka Level. Tedious Process of e-Mutation 1. Concern citizens have to submit the manual records of mutation personally to Talathi. As there is one Talathi for 5 to 6 villages, the availability of the Talathi is also difficult and citizens have to multiples visits to submit the documents of mutation to Talathi. 2. Talathi and circle officers are use to come to Tahsil office for taking mutation pending with them during last 10 to 15 days and they takes mutation in offline mode in LMIS by using Biometric Device with the help of Taluka DBA 3. To update the 7/12 it takes minimum 20 to 30 days. 4. Manual as well as Digital Records need to be maintained : The Talathi and Circle officer maintain the mutation register manually and they mark with the rubber stamp as indication that the computerized entries done. 5. Then the updated 7/12 in LMIS is backup and provided to State Data Centre(SDC) and uploaded on state data centre and 7/12 distributed online by CSC’s from the database of SDC’s In Online e-Mutation processing. - Talathis’s and Circle officer can take the e-Mutation online from any location at any time using their secured DSC, Registered user login and Sewarth id, VPN connectivity. - No need to maintain manual records including mutation register. - At any stage they can take the status of e-Mutation and pendency. Online e-Mutation Implementation Under NLRMP for District Akola Page 41 of 167

- Taluka Tahsildar offices and Taluka DBA’s have not to maintain any backup and disaster recovery. - Online provides land holders with updated copy of Record of Rights (RoR)/7/12* extract, 8 A Extract

- Citizens can avail the services of Land Records 7/12 and 8 A from the Citizen Service Centre (CSC) online. - Purified and updated records. - Unicode with Marathi language localization. - Centralized Server at State Data Centre with Operating System: RHEL AS 5.0 DBMS: Postgre SQL 8.3 Client Application Server : Windows Server Operating System with latest IIS based Web application using .NET(C#,VB)

- Data base : Postgre SQL 8.3 , Unicode , hosted Talukawise - Backup Server : Standby application backup server as well as database backup server at SDC. - The Property Card Information System (PCIS) at District and Taluka Inspector of Land Records (TILR ) offices running all over the state of Maharashtra on the Virtual Machines of Client and Server Developed by NIC, Akola with the saving of server hardware per location. - Ease of backup and disaster recovery. - Provides online, Modern , Comprehensive and transparent land records management system - A single window to handle land records including the maintenance and updating of textual records, survey and settlement operations and registration of immovable property. - Automated, online various land records department services ensuring easier access to the information and eliminating corruption - Easier, online access of land data and details to land administrators, planning authorities and citizens. - Secured, authenticated system to handle confidential land records data - Deliver online services to its stakeholders in a modern, efficient and client- service oriented manner. - Better and faster online citizen service delivery - Reduced hassles for citizens by providing requested data online easily - Increased efficiency to department officials by improving the access to land data online - Facilitates easy maintenance and updating of the changes occurring in the land data base online Online e-Mutation Implementation Under NLRMP for District Akola Page 42 of 167

- Comprehensive scrutiny to make the land records tamper-proof, - Provides data support for implementation of development program - Facilitates preparation of annual set of records accurately for recording details such as collection of land revenue and cropping pattern - Facilitates collection/completion, supply of all information in reply to variety of standard and adhoc queries on land data - Provides purified , updated accurate database for Agriculture Census

3.4 Technical Strategy of E-Gov using ICT Resource Optimization using  Process isolation  Virtualization - Using single Physical Computer as multiple computers - Using Complete Virtual Computer as an object like file, folder  Server Consolidation –running client and server on single computer to save server hardware.  Secured data Centre  Development of Cloud of FOSS like ready usable VM’s of Server and clients of Distinct OS. Using cloud like services with complete Virtual Machine as a Service. (VMaS)  Software hardware portability  Leverage of shared network- National network NICNET and SWAN  Hybrid Dissemination.  Secured online processing using DSC  Using area over network as a Virtual hub.  Capacity Building of staff for  Effortless deployments  Easy backup and Disaster recovery.  Minimum technical efforts and exercises With  Unicode localization  Secured online processing using DSC  Service Delivery thought CSC and online through payment gateway To achieve : Improved Service delivery , increased throughput , increased efficiency and cost effective solutions for the concrete and effective e- Governance .

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3.4.1 Software Platform

Old Platform :

The offline Land Record Management System (LMIS) was established at all nearly 358 Taluka’s in the state of Maharashtra in around 2001-02 with client server technology as below.

Server : Server Operating System: Red Hat Linux 7.2 server Operating System DBMS: IBM Db2 7.2 Server edition Hardware: WIPRO Pentium 4 server computer System. Location: Taluka Tahsildar Office Client: Operating System: Windows 2000 / XP Operating System DBMS: IBM Db2 7.2 Personnel Edition Bilingual Software: CDAC ISM 3.1 Reporting Software: Crystal Reports Security Device: Biometric Device Backup Server: No backup data base server and application server. Therefore no backup and Disaster Recovery. Therefore user have to take the backup periodically and maintain. Online e-Mutation Implementation Under NLRMP for District Akola Page 44 of 167

In this system the software ,hardware , backup and disaster recovery is to be maintained at the remote Taluka level by the technically weak office staff for which the total system is technically very sophisticated and difficult to run and maintain due to the insufficient technical support for maintenance, backup and disaster recovery available at remote local Taluka level and not even at the district level except NIC district unit with only two expert officials. New platform : Server : Server Operating System: RHEL AS 5.0 DBMS: Postgre SQL 8.3

Client Application Server : Windows Server Operating System with latest IIS based Web application using .NET(C#,VB) Data base : Unicode Marathi language localization. Backup Server : There is standby application backup server as well as database backup server. Location: Centralized Location at State Data Centre maintained by state DIT. User: Anywhere over internet connectivity with user Digital Signature Certificate, Registered user login with Sewarth ID, VPN

3.4.2 Architecture of project and connectivity. - Deliver services to its stakeholders in a modern, efficient and client-service oriented manner. - The secured state data centre at state level managed and maintained by State Govt. And NIC. The Server will be hosted over state data centre containing data base server with one additional database backup server and Web Application server with one additional standby additional application server as backup server. - The client service can be availed from anywhere over internet using VPN for online processing of e-Mutation , registered used login with Sewarth id. At Taluka Tahsildar office and Circle office, there is Mutation Cell with internet connectivity using VPN over broad band to the Computers connected in LAN . The Laptops provided to Tahsildar, Talathi, Circle officer for online processing using data card/ internet modem. - Another connectivity is National Network NICNET at District Level and State Wide Area Network at Taluka level. Online e-Mutation Implementation Under NLRMP for District Akola Page 45 of 167

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Server at State data centre and e-Mutation Cell with internet hub at Tahsil

Workstation of online e-Mutation Cell at Taluka and Circle level.

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3.4.3 Implementation Strategy: Data Transition from Offline Land Records processing in LMIS to online e- Mutation.

Purification of Land Records. eMutation- The Data Transition Process Flow

1. Data Conversion from ISCII IBM Db2 database of Linux platform in LMIS to Unicode Postgre SQL Database. 2. Data Cleaning ( Golu Removal ) 3. Data Correction 4. Data Updation- Mutation and Crop 5. Trial Run CD with Prapatrak 1 from Tahsildar 6. Monitoring of Trial Run Through MIS 7. Submission of Final CD with Paripatrak 2 from Collector 8. Final orders from Settlement Commissioner for going online and Stopping Manual Mutation Process 9. User registrations of District Domain Expert (DDE), DBA, Circle Officers, Talathi’s into e-Mutation application using Bio Metric Devices and Digital Signature Certificates.

All the above processes are executed at the district and Taluka level except point h). Final orders from Settlement Commissioner for going online and Stopping Manual Mutation Process

ई:-फेरफार आज्ञावलीचm अमलबजावणीसाठी LMIS मधील 7/12 चा संगणक�कृत डाटा युिनकोडमधे �पांतरीत करणे , डाटा दु�स्तील आज्ञावलीचा वापर क�न युिनकोड �पांतरीत संगणक�कृत डाटा दु�स्तय, अदयावत करणे , व्हेडरीफ�क ेशन व वहॅ्लीडेशन् करण, �माणीत करणे , डाटा स्टे◌ेट डाटा �टरस वर अपलोड करणे व िडजीटली साइन करणे इत्या्दी कायर्वाही िजल्हा व तहसील पातळीवर करावयाची.

1. Purification of Land Records. Purification of the records : As there are many transactions of mutations are taken on the manual records but not updated into the computerized system years and years . This involves the transactions like Sale Deed, Gift Deed, Mortgage Deed , Release Deed, Exchange Deed , Inheritance , Loan Encumbrances , Court Order , Land Distribution (Watap) , Reimbursement of Loan , LAQ and NA Order , Area Correction Etc. (इतर अिधकार , खरेदी न�दी , वाटनी प�, ह क् क‍ सोड,वारस Online e-Mutation Implementation Under NLRMP for District Akola Page 48 of 167

न�दी, कुळांची नावे ,फेरफार �मांक, बोजाच्या‍ न�दी , िपकपाणी इत्यादी‍ न�दी ) in the original manual handwritten 7/12 but not updated into computerized system.

This involves the updating the changes of validation and verification from manual records to computerized system. Without this purification of the records the online e-Mutation process cannot be started.

Purified 345537 7/12 records of 1009 villages of seven Taluka by printing every 7/12 from offline Land Records system LMIS, then tally with actual manual 7/12 records and 7/12 Khata register for validation and verification and making correction on printed 7/12 and then again updating into the offline Land Records system LMIS. This processes carried out through the Talathis and circle officers with the help of Taluka Database Administrators (DBA) and the certification of data correction is taken from Talathi that all the records from all the villages under him are corrected and updated into the computerized system

संगणक�कृत 7/12 वरील इतर अिधकार , कुळांची नावे, फेरफार �मांक, बोजाच्याट न�दी, िपक�पाणी इत्या दी न�दी मुळ हसdिलखीत7/12 �माणे अदयावत असल्या ची खा�ी करावी व नसल्या्स संगण �णालीत अदयावत करण्या ची कायर्वाही करा.

2 Data Conversion from ISCII IBM Db2 database of Red Had Linux7.2 platform in LMIS to Unicode Postgre SQL Database for online processing of e-Mutation. The data conversion is to be done by the data conversion utility application.

Data conversion of all 345537 7/12 records of 1009 villages of seven Talukas of Akola District are executed by NIC, Akola from 2012 to 2013.

The data conversion from LMIS ISCII database to Unicode is the most crucial and challenging step in online e-mutation due to following challenges all over state

Challenge all over state : a. Strong challenges for the availability, operability and maintenance of software, hardware at district and Taluka level specifically for the Red Hat Linux 7.2 which is necessarily required and no other alternative for all these applications and due to • The Hardware provided for the LMIS as provided in around 2001-02 became nonworking and obsolete • New computer system are not compatible with the Red Hat Linux Server 7.2 Online e-Mutation Implementation Under NLRMP for District Akola Page 49 of 167

This situation was adversely affecting on service delivery, throughput, efficiency and cost etc. Under this situation running and implementation of the present sophisticated LRC and switching over to implementation of NLRMP with online e-Mutation appears to be a big challenge. The same problems is faced by allover state. b. Talukawise no uniformity in IDB Db2 database under LMIS over Red Hat Linux 7.2 The rcis databse under LMIS is quite nearly 10 years old and large number of different scripts run by NIC District units on the database of different talukas by which the structure of the database is changed and is different for different Taluka in the district and the same situation is also all over state with different structure of different talukas in the district. c. Due to the differences in the structures of the Taluka databases and the sophisticated data conversion utility d. It takes over the months of technical efforts and exercises with trail and errors for NIC district units officials to make the data conversion utility operational for one Taluka and the same is not working for the another taluka. Due to this also the data conversion is also inaccurate with incorrect and insufficient data conversion of tables.

The above challenges are overcame by (A.) (a) Virtualization by developing FOSS like VM’s of RH Linux 7.2 Server and Windows client by NIC, Akola then by (b) Server Consolidation by running VM’s of Windows client and RH Linux 7.2 server on single physical computer system (c) Software hardware portability by effortless deployments, easy backup and disaster recovery by copying VM’s over large number of compatible and non-compatible old and new computers, laptops with distinct OS (d) Developed data centre. Hosted cloud of VM’s over it and distributed ready usable VM’s to districts in Maharashtra leveraging shared network NICNET

(B.) Developing VM of RH Linux 7.2 : As present hardware is not compatible with RH Linux 7.2 server, strong problem faced with developing VM of RH Linux 7.2 specifically for configuring Video Card and finally get done by selecting the Video card as S3 Verge X64

(C.) After developing cloud of VMs, major problem was to customize them in order to implement uniformly in state including Akola district. Same is done by customizing the VM’s with network configuration between client and server as Online e-Mutation Implementation Under NLRMP for District Akola Page 50 of 167

per uniform needs and tested successful with neighboring and Buldhana districts.

(D.) After ready with cloud of uniform distributable VM’s of client and server major obstacle was to distribute them to other districts in Maharashtra. We have requested to NIC SDU, Pune and State Govt. for hosting our cloud of VM’s on their data centers but we have not received response. Therefore we have developed our own data centre of Dell R715 rack mounting server using Microsoft Windows 2008 Server R2. Hosted cloud of VM’s over it and distributed ready usable VM’s to the districts in Maharashtra leveraging shared network NICNET.

More than 20 districts in Maharashtra have used the FOSS like ready usable Virtual Machines developed by NIC, Akola .

Implemented utility computing to facilitate effective e-Governance with efficient, optimized use of resources for the improved service delivery, throughput, efficiency and cost effective solutions for NLRMP MMP in the state of Maharashatra using Online e-Mutation Implementation Under NLRMP for District Akola Page 51 of 167

j. Full Virtualization i) using FOSS (Free and Open Source Software’s) like user customizable ready usable Virtual Machines (VM) to use single physical computer system virtually as multiple computer systems by virtual isolated execution of virtually developed computer systems on the physical computer system simultaneously. ii) Using complete Virtual Computer System as an object instead of files and folders. k. Designed and Developed cloud of variety of FOSS like user customizable and ready usable Virtual Machines of variety of distinct OS Windows, Linux etc of variety of version for variety of applications, Virtual Machines of Distinct Server and Client Operating System and Virtual Machines of Physical Machines with variety of distinct hardware software platforms, Virtual Machine for uploading district web site using VPN in order to use single physical Computer virtually as multiple computer systems along with server consolidation. Shared the virtual Machines over the network to use the network as Machine independent virtual hub. Customized VM’s to make then readily usable and replicable for dissemination. l. Investigated, implemented and analyzed functionality and utility of the VM’s with Various Operations for our objective resource optimization with saving server hardware per location, increased throughput, Improved Service Delivery, effortless deployments backup & disaster recovery and Cost Effective Framework. m. Server consolidation by installing server and client on the single physical computer system to save server hardware per location. n. Software/ Hardware Portability : Replicated these readily tested Virtual Machines by copying to large number of Computer Systems between host servers, on Various Old, New Computer System and Laptops, for saving the Server hardware Cost per location, backup and Disaster Recovery, Easy and quick Testing and R & D, new effortless deployments and basic system administration tasks and get the Client Server based E-Gov. activities through minimum trained staff.

o. Developed Secured Data Centre and p. Hosted the cloud of Virtual Machines on Data Centre q. Disseminated ready usable Virtual Machines widely leveraging shared infrastructure govt. network NICNET to District level, with Complete Virtual Machine as a Service. (VMaS), with Complete Virtual Machine as a Service. (VMaS) Online e-Mutation Implementation Under NLRMP for District Akola Page 52 of 167

r. District level downloaded these FOSS like ready usable VM’s and implemented at District , subdivision and Taluka level by optimum use of technical resources with Virtualization – a) Using Single Computer system as multiples computers b) Using complete virtual computer system as an object instead of file and folders.

Server Consolidation – to save server hardware per location by running district isolated client as well as server on single computer system at a time running simultaneously

Software hardware portability – by replicating the ready usable FOSS like VM’s just by copy and paste on large number of old and new computer systems and laptops with multiples district operating systems and software platforms, with effortless deployments , backup and disaster recovery.

For improved service delivery, throughput, efficiency and cost effectiveness.

With this implementation by using these techniques of Virtualization, Server Consolidation and software / hardware portability with optimization of technical resources

e) Saved Time: We get the maximum works done in less time. f) Saved Technical resources: we get the works done with minimum technical human resources, minimum technical infrastructural resources and minimum technical efforts and exercises. g) Saved Environmental Resources : Reduced transportation between district , Subdivision and Taluka level. This way saved time, vehicles, drivers, maintenance, space, furniture, electricity, less heat generation. h) Saved Financial Resources: Saved more than 500 server hardware. Saved costs of maintenance and deployments, backup and disaster recovery of technical infrastructure. Saved costs of technical human resources. This way implemented the concept of more from less for more and more.

Data Centre server logs are available at link

NIC Akola Server logs and

The Details of Implementation of Virtualization is available at https://akola.gov.in/national-informatic-center/

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This way Akola contributed valuably in the data conversion to Unicode for more than 20 district in the state which is the most challenging stage for switch over from offline to online processing of e-mutation.

3 Data Cleaning ( Golu Removal ) Golu characters are those unreadable garbage characters which comes with the Unicode data conversion process. The Golu characters clearing is to be done by the Golu character removal utility application

The golu removal for all the 1009 villages of seven Talukas of Akola District are completed by Taluka Tahsildar office staff with the technical support of NIC, Akola.

4. Data Correction 4.1 Data Correction 14 Report Cleaning : The data correction involves the correction of the incorrect data related to area on 7/12, Ownership of Khata register, khata type, Survey no. , mutation no correction etc.

The data correction module involves the clearing of the 14 reports of data correction as below.

List of 14 Reports of data Correction

The process involves the correction of data by running the Data Correction utility application village wise for each and every village. This activity is to be completed by the Database Administrators at Taluka Level. The data correction is to be done from the manual records and then clear the reports by running the application. Online e-Mutation Implementation Under NLRMP for District Akola Page 54 of 167

At the time of original data entry of 7/12 computerization in LMIS, there are many mistakes happened like Total Area on 7/12 and area in front of the holder name not matching with area on 8 A , difference in names of holder on 7/12 and 8A, Holder entry, Itar Adhikar entry mutation numbers not written, selection of wrong Khata type etc. Due to this taking the pending mutations and data updating will be problematic. Therefore all such type of wrong data correction is necessarily needed.

7/12 चे संगणक�करण करताना मुळ डाटा एं�ी वेळी झालेल्यi चुकांमुळे 7/12 वरील एकुण क्षे�ाश धारकांचे नावासमोर नमुद के लेले क्षे� तसे8 अ वरील क्षे� यांचा मेळ न बस, 7/12 व 8 अ वरील धारकाच्यान नावात तफावत असणे, धारकांच्याव न�दीचे, इतर अिधकारातील न�दीचे फेरफार �मांक िलहीलेले नसणे , चुक�चा खाते�कार िनवडणे , अशा �ुटी संगणक�कृत डाटामधे िनमार्ण झाल्या◌ी आहे . व त्याममुळे �लंबीत फेरफार न�दी 7/12 च्याट संगणक�कृत डाटामधे घेवुन डाटा अपडेट करणे अडचणीचे होणार आहे। त्या◌ुसाठीLMIS मधील 7/12 च्या संगणक�कृत डाटाचे युिनकोड �पांतरण क�न गारबेज काढुन टाकल्या◌ेनंतर डाटा दु�स्तल करण्याचची कायर्वाही करणे आवश्यघ. Data Correction application is for the correction of the wrong invalid data to the accurate valid data for ex. Area on 7/12, Holder on Khata Register, Khata type, Khate no, Survey no, updating mutation.

डेटा दु�स्त अज्ञाव ही चु�कचा डेटा अचुक करण्यासाठी िनमार्ण केली आ . उदा. ७/१२ व�रल क्ष, खाते न�दवही वरील मालक, खाते �कार, खाते �, सव� नं, फेरफार �. दु�स्त करण्यासाठी क� शकतो. After making the correction Talathi have to finalized the corrections made by using the Biometric device. The doing like this the corrections are applied on the 7/12

डाटा दु�स्v के ल्या नंतर तलाठी यांनी बायोमे�ीक �णाली�ारे त्यbचा अंगठा नोदवुन दु�स्यार�� अंतीम करावयाच्या् आहे . अशा�कारे कायर्वाही केल्यारनंतर सदरदु�स y��� 7/12�माणे वर अमल �दला जाणार आहे. The Data Correction activity for all the 1009 Villages of seven Talukas are completed by the Taluka DBA’s , 286 Talathis and 51 circle officers.

4.2 Registration of District Domain Expert (DDE), DBA, 51 Circle Officers, 286 Talathi’s into e-Mutation application using sewarth id and Bio Metric Devices using user registration module in offline mode . Online e-Mutation Implementation Under NLRMP for District Akola Page 55 of 167

In order to processing in online e-Mutation application it required the registration of the user using secured Bio Metric Device. The Registrations for DDE, DBA’s and all Talathi’s and Circle Officers are completed in e-Mutation application software using Bio Metric Device in order to do transactions and processing in e- Mutation application online. In order to use the e-Mutation application authentically, the registration of the DDE, DBA, Circle Officers and all Talathi’s are necessary to be done using the sewarth id and Biometric device. ई फेरफार आज्ञावलीचा अिधकृत उपयोग करता यावा यासाठी राजyतील सवर् डीस्aक्ट डोमेन एक्सरपटर, डेटाबेस अडिमिनसॅ ्��टर, मंडल अिधकारी व तलाठी यांचे ई फेरफार �णालीमधे सेवाथर् �मांक व बायोमे�ीक डीव्हापइसचा उपयोग क�न रिजस्�े शन करणे आवश्याक. आ Need for Registration into e-Mutation application: In order to prevent the unauthorized access and to authorized and enable DDE, DBA’s , Circle officers and Talathis to use the application authentically, as well as for finalizing data corrections and updating the pending e-mutations and crops. रजीस्��शनची आवश्gकता:- राज्यtतीन सवर् तलाठी व मंडल अिधकारी यांना -फेरफार आज्ञावलीचा अिधकृत वापर करता याव तसेच ई-फेरफार आज्ञावलीचा अनिधकृत वापर टाळता यावा यासाठी राज्या◌ातील सवर् तलाठी व म अिधकारी यांचे ई-फेरफार आज्ञावलीमधे रिजस�शन करणे आवश्यलक. आह Who will do whose Registrations using Sewarth id and Biometric Device. The registration of DDE will be done at the SC & DLR level. The Registration of DBA’s will be done by the DDE at District level and the DBA’s will do the registrations of all the Talathis and Circle officers at Taluka level. रिजस्��शन�ारे वरी�T अिधकारी यांनी त्याtच्य. अिधनस्तठ अिधकारी, कमर्चारी यांना आज्ञावलीच्य वापरासाठी �ाधीकृत करावयाचे आहे. तलाठी व मंडळ अिधकारी यांचे आज्ञावलीमधे रिजस�शन झाल्यlखेरीज त्याठना डाटा करेक,न युटीलीटी मधील तलाठी अॅथॉनटीके शन हा भाग वाप�न कायार्वाही करता येणार नाह. तसेच म्यु टेशन अपडेशन मॉडयुलचा वापर क�न �लंबीत फेरफार न�दी संगणक�कृत 7/12 च्यात डाटाबेसमध्ये घेउ डाटाबेस अदयावत करता येणार नाही . यासाठी राज्याततील सवर् तलाठी व मंडळ अिधकारी यांचे - फेरफार आज्ञावलीत रिजस्�ेनशन करणे आवश्यीक. कोणी कोणाचे रिजस्��शन करावे:- राज्या◌ोतील सवर् िडस्�ीकक्ट डोमेन एक्सापटर् यांचे �शन जमाबंदी आयु�ल व संचालक भुमी अिभलेख ( म. राज्य. ), पुणे यांचे माफय त केाे जाइा . डीस्��क्ट् डोमेन एक्सुपटर् यांनी त्यांचचे िजल्� Online e-Mutation Implementation Under NLRMP for District Akola Page 56 of 167

डाटाबेस अडिमिनसॅ ्��टर यांचे रिजस्�nशन करावयाचे आहे. तर डाटाबेस अडिमिनसॅ ्��टर यांनी त्यांनचे तालुक्याअतील सवर् तलाठी व मंडळ अिधकारी यांचे रिजस्�ेयशन करावयाचे. रजीस्��शन करण्यावसाठीची कायर्:-प�त युझर ��येशन मॉडयुलचा वापर क�न रिजस्�ेठशन करण्यारची कायर्वाही करावयाची. रिजस ्��शन करण्या्ची कायवार्ही खालील तीन टप्य��त करावयाची. आहे 2. सेवाथर् �मांकाचा वापर क�न लॉिगन आय डी तयार करणे 3. पासवडर् तयार करणे 4. बायोमे�ीक डीव्हा इसचा वापर क�न हाताच्यार बोटाचे ठसे न��द िवण डीस्��क्ट डोमेन एक्सहपटर्यांनी डेटाबेस अॅडिमिन�टर यांना िजल्हा◌ेिधकारी कायार्लयात बोलावु डेटाबेस अडिमनीसॅ ्��टर यांच्या् सेवाथर् �मांकाचा वापर क�न व त्यांसच्या◌ा हातांच्याक बोटाचे आज्ञावलीमध्येट न�दवुन डेटाबेस अॅडिमिन�टर यांचे रिजस्��शन करण्या◌ाची कायर्वाही पुण. र ् क डेटाबेस अडिमिनसॅ ्��टर यांनी त्यां चे तालुक्यारतील सवर् मंडळ अिधकारी व तलाठी यांच-फेरफार आज्ञावलीत रिजस्�े शन करणे साठी कायर्�म तयार करतील व त्यायनुसार त्यांलना तहस कायार्लयात बोलावुन मंडळ अिधकारी व तलाठी यांचे सेवाथर् नंबरचा वापर क�न त्�च्याक हातांच्यात बोटांचे ठसे आज्ञावलीत न�दवुन रिजस्�ेचशन करण्या◌ाची कायर्वाही .पुणर

4.3 DBA TOOL Use of DBA Tool is to maintain the database table wise by the DBA at Taluka level. The First task is Removing duplicate entries in the columns, ant then table wise operations of maintenance of table will be executed like सव र कॉलम डु ा ी के ट असलेल्य न�दी काढणे The rest of the menu options will be enabled only after the successful completion of removal of duplicates found in the database. टेबल िनवडा” link to select the table for executing rest of the menu options. Online e-Mutation Implementation Under NLRMP for District Akola Page 57 of 167

Select the table one by one from the list of tables as shown in the above screen “डेटा कॉलम्सल सुिस्थती आणणे” linke for setting the data columns to set the NOT Null NULL CONSTRAINT and DEFAULT values to the selected Table. “टेबल स्�क् तपासणे” link to check the table structure of selected table with the ideal table structure. “�ायमरी कॉलम डु ा ी के ट असलेल्य गावांची यादी” link to open the report. “मािहती अनु�मांकानुसार लावणे” link to set the primary key to the selected table. Following message will be shown if there are duplicates in the data while setting the primary key. So in this case, the duplicates need to be removed first and then the primary key needs to be set. “ टेबल मधे डुप्ल‍ ी के ट डेटा असल्यामुळे‍ �ायमरी क� लावता येत नाही. सुचना : कृ प य ा डुप्ल‍ ी के ट रकॉड र काढणे हे काम पुणर क�न व �ायमरी कॉलम डुप्ल‍ ी के ट असलेल्या‍ गावांची यादी िनरंक क�न हा पयार् िनवडा “

“डी.बी.ए. संिक् अहवाल ( समरी �रपोट)र ” link to view the summary table wise report about the tasks status of completion by DBA about डेटा कॉलम्सल सुिस्थती आणणे, मािहती अनु�मांकानुसार लावणे, सव र कॉलम डु ा ी के ट असलेल्य न�दी काढणे, टेबल स्�क् तपासणे “तलाठी संिक् अहवाल (समरी �रपोट)र ” to see the status of work done by the Talathi. Now after the completion of all the tasks of DBA, use the option “तलाठी यांना काम करावयासाठी आज्ञाव उपलब् करणे” button to enable the talathi to start his task. Online e-Mutation Implementation Under NLRMP for District Akola Page 58 of 167

The table wise database maintenance using DBA tool is completed for all the 1009 Villages of 7 Talukas are completed by the Taluka DBA, 286 Talathis and 51 circle officers for all the seven Taluka’s of Akola District..

As Akola district have completed the activity of Records purification in 2011 before proceeding to Unicode data conversion this very tedious phase of data correction is completed for Akola district earlier as compared to the other district and lead for Akola District in the state to become first district with all Talukas with online e-Mutation processing from 23rd Feb 2015 and Telhara Taluka of Akola district is one of the first Talukas in the state with online e-Mutation processing from 1st Aug 2014.

5. Data Updation- Mutation and Crop During the process of switch over from offline to online e-mutation. The mutation process is continued in the offline LMIS software and the same pending mutations and crop updating need to be updated into the unicode converted and corrected database. This pending mutation and crop updating is carried out in data updation – Mutation and crop process after the completion of the DBA Tool and data correction. This process is also carried out at Taluka level by DBA’s and Taluka office staff and Talathi’s This phase is completed for all the 1009 Villages of 7 Talukas of Akola district. are completed by the Taluka DBA, 286 Talathis and 51 circle officers.

6. Trial Run CD with Prapatrak 1 from Tahsildar The backup of the database is to be submitted to settlement commissioner office, Pune with the certificate from Taluka Tahsildar, for the testing and then trial hosting of state data centre. This phase is completed for all the 7 Talukas of Akola district.

7. Monitoring of Trial Run Through MIS After hosting the database of the Taluka on state data centre for trial, the trial run of the all type of various online e-mutations are carried out with actual data is to be carried out for nearly one month the problems if any faced are get resolved from the help desk team at SDU, Pune. Trial run is completed for the entire 7 Talukas of Akola district till Dec 2014.

8. Submission of Final CD with Paripatrak 2 from Collector After the successful trial run for a nearly a month, the final CD’s for the all Talukas of Akola district are submitted with the certificate from Collector.

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9. Final orders from Settlement Commissioner for going online and Stopping Manual Mutation Process Final database for all Taluka’s hosted on state data centre and the orders from Settlement Commissioner issued for all 7 Talukas of Akola district for going online and stopping Manual Process. The Akola is the first district in the state with all Talukas with online e-Mutation processing from 23rd Feb 2015.

10 DSC Registrations in online e-Mutation web application using Digital Signature Certificate (DSC) In order to processing in online e-Mutation application it required the registration of the user using secured Digital Signature Certificate (DSC). The Digital Signature Certificates are provided by collector office to DDE, DBA’s, Circle Officers and Talathis and Trained on availing and usage of DSC with the help of NIC, Akola. The Registrations for DDE, DBA’s and all Talathi’s and Circle Officers are to be done in web based e-Mutation application software using Seward id and DSC similar as earlier using biometric device, in order to do transactions and processing in e-Mutation application online.

The user registration using DSC in online e-Mutation web based application is completed for all the 286 Talathis and 51 circle officers.

11 Security Concerns - The Application is hosted at the secured State Data Centre having the additional backup application server and backup database server with easy backup and disaster recovery. - Secured online processing of e-Mutation activities using secured DSC, Registered user login and Sewarth id with VPN connectivity/ National Network NICNET/ State Wide Area Network SWAN. - 12 Infrastructure to Talathi and Circle Officers Laptop, printer, Digital Signature , Data card is made available to all 286 Talathis and 51 Circle officers. Total 337. The talathi’s and circle officers are trained by conducting various workshops for using and maintaining the devices.

13 Capacity Building: Training of ICT technologies with regular workshops to 286 Talathis and 51 Circle officers and DBA’s of Taluka on all applications of e- Mutation Software including processing various type of e-Mutations online, Registration into e-Mutation software using DSC, golu character cleaning, Data correction , DBA Tool handling, User registration into e-Mutation application using Bio Metric device and DSC, VPN Handling, updating pending mutation and Online e-Mutation Implementation Under NLRMP for District Akola Page 60 of 167

crop etc. , Unicode , Remote desktop , handling and using laptop, DSC, Data card and other ICT Devices. Regular workshops arranged for Talathi’s , Circle Officers, DBA’s for using Unicode, handling DSC’s, Remote Desktop software’s handling like Ami Admin, for problem solving through Help Desk Pune Team, email communications handling

14 Online Data Correction Edit Mutation Module : In the overall phase of switch over to online e-Mutation, there are chances of the some of the technical and manual errors in data still remained. Therefore in order to serve the 100% accurate digital 7/12, the edit module is introduced in 2016. The 99.16 % work of online data correction through edit module using DSC and Biometric certificate is completed for the Akola district till 5 May 2017 and as on today.

15 Bulk digital Signing on 7/12 using HSM The digital signing of the 7/12 one by one using DSC is time consuming therefore the (Hardware Security Module) HSM is used for bulk digital signing of the 7/12 for the online distribution of the digitally signed 7/12 and 8A extracts to the citizens.

16 Online Distribution of Digitally Signed 7/12 The digital signing of 7/12 for the entire Talukas of Akola district is completed and ready for the online Distribution of the digitally signed 7/12

17 Online Data Correction Re-Edit Module Even after the corrections by using the EDIT module there are still some logical and manual errors remained and some mismatch with the actual manual paper record. Therefore the Re-Edit module is introduced in the starting of year 2017. For finding and recording the corrections in the 7/12 the Chawdi Wachan scheduled program of the specified committee of Guardian Officer, Circle Officer, Talathi etc, is arranged with the villagers for all the Villages in the District. The Re-Edit module first performs the Khata Processing and then make corrections on 7/12 (Like Land Area notification in Etar Adhikar, Boja, Land Mark, owner name, etc. ) . And verifies the data with various 1 to 26 verification reports and then confirms the correction for zero tolerance error on 7/12 extracts. Then after the mutation number for the correction is generated in the mutation register Online e-Mutation Implementation Under NLRMP for District Akola Page 61 of 167

and appendix is created for signing and certification by the competent authority Tahsildar. The one appendix may contain maximum survey numbers or gat numbers may be covered. After signing on the appendix by the Tahsildar, the mutation record is available to the circle officer login. Then the document is digitally signed by circle officer to certify the Re-Edit e-Mutation. The 100 % work of online data correction through Reedit module using DSC and Biometric certificate is completed.

Following is the criteria for the 7/12 inspection committee officials.

After successful completion of the data corrections using Re-Edit Module. The Team of SC & DLR will visit to the districts and check the Village wise records to be maintained as per the following checklist. Online e-Mutation Implementation Under NLRMP for District Akola Page 62 of 167

3.4.4 Coverage – Geographical and Demographic :- (i) Comprehensiveness of reach of delivery centres The complete e-Mutation process and delivery of the 7/12 and 8 A extracts to citizens is online based on internet , for the all the 1009 Villages of seven Talukas of the Akola District can and be operated and delivered from anywhere location anytime.

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(ii) Number of delivery centres 286 Talathis and 51 Circle officers and 202 Maha e-seva Cetres.

(iii) Geographical (a)National level – Number of State covered 1

(b) State/UT level- Number of District covered 1

(c) District level- Number of Blocks covered 7

Please give specific details:- State : Maharashtra District : Akola Blocks : Akola, , , Murtizapur, Balapur, Barshi Takli, Telhara

(iv)Demographic spread (percentage of population covered) 100 % population of Akola District in the state of Maharashtra covered.

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4. Post Scenario: Achievements

4.1 Post Scenario / Present Status / Achievements e-Inclusion (Details about impact on number of trips required, availability of local language interface, online submission of forms, accessibility for disabled people, length and breadth of services made available online etc.)

In present scenario all problems overcame with secured online e-Mutation processing within short span with - Purification of 345537 7/12 records of 1009 villages of seven Taluka’s of Akola District - Akola is the first District in the State Of Maharashtra with online e- Mutation started for all Talukas from 23rd Feb 2015. - The Telhara Taluka of Akola is one of the first Talukas in the state of Maharashtra for which online e-Mutation started from 1st August 2014. - Till Now Akola is the one of the top leading district in the state of Maharashtra with 124993 online e-Mutations . - Online Distribution of 1309182 7/12 extracts and 738178 8 A extracts to Citizens though 202 Mahaonline Maha e-Seva Kendra Common Service Centres in last 3 years. - Citizens can view the 7/12 and 8 A extracts online from the centralize website http://mahabhulekh.maharashtra.gov.in/ - Users Talathis’s ,Circle officer , Taluka DBA can process the all types of e-Mutations activities ( e-Mutation, Edit Module, Pending mutation updating, Data Correction, Crop Updating, pdf generation, users creation/updating , DBA tool activities, e-Mutation MIS report, Helth Card System etc ), online from any location at any time using their secured DSC, Registered user login and Sewarth id, VPN Connectivity. - No need to maintain manual records including mutation register. - At any stage they can take the status of e-Mutation and pendency. - Taluka Tahsildar offices and Taluka DBA’s have need not to maintain any backup , disaster recovery and sophisticated software / hardware technology. - Unicode with Marathi language localization. - Centralized Server at State Data Centre(SDC) with Operating System: RHEL AS 5.0 DBMS: Postgre SQL 8.3 Online e-Mutation Implementation Under NLRMP for District Akola Page 65 of 167

Client Application Server : Windows Server Operating System with latest IIS based Web application using .NET(C#,VB)

Data base : Postgre SQL 8.3 , Unicode , hosted Talukawise - Backup Server : Standby application backup server as well as database backup server at SDC. - The Property Card Information System (PCIS) at District and Taluka Inspector of Land Records (TILR ) offices running all over the state of Maharashtra on the Virtual Machines of Client and Server Developed by NIC, Akola with the saving of server hardware per location. - Ease of backup and disaster recovery. - Provides online, Modern , Comprehensive and transparent land records management system - A single window to handle land records including the maintenance and updating of textual records, survey and settlement operations and registration of immovable property. - Automated, online various land records department services ensuring easier access to the information and eliminating corruption - Easier, online access of land data and details to land administrators, planning authorities and citizens. - Secured, authenticated system to handle confidential land records data - Deliver online services to its stakeholders in a modern, efficient and client- service oriented manner. - Better and faster online citizen service delivery - Reduced hassles for citizens by providing requested data online easily - Increased efficiency to department officials by improving the access to land data online - Facilitates easy maintenance and updating of the changes occurring in the land data base online - Comprehensive scrutiny to make the land records tamper-proof, - Provides data support for implementation of development program - Facilitates preparation of annual set of records accurately for recording details such as collection of land revenue and cropping pattern - Facilitates collection/completion, supply of all information in reply to variety of standard and adhoc queries on land data - Provides purified , updated accurate database for Agriculture Census

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4.2 Efficiency Enhancement (Specific details)

(i) Volume of transactions processed

- Purification of 345537 7/12 records of 1009 villages of seven Taluka’s of Akola District - 124993online e-Mutations .from 14 Aug 2016.

- Online Distribution of 1309182 7/12 extracts and 738178 8 A extracts to Citizens though 202 Mahaonline Maha e-Seva Kendra Common Service Centres in last 3 years.

(ii) Coping with transaction volume growth The Talukawise data base is hosted at the State Data Centre, having separate database server capable to handle the transaction volume growth

(iii) Time taken to process transactions

Earlier in Offline mutation processing in LMIS at Taluka Level. 1. Concern party have to submit the manual records of mutation personally to Talathi. 2. Talathi and circle officers are use to come to Tahsil office for taking mutation pending with them during last 10 to 15 days and they takes mutation in offline mode in LMIS by using Biometric Device with the help of DBA. 3. To update the 7/12 it takes minimum 20 to 30 days.

In the new online e-Mutation system Talathis’s and Circle officer can take the e-Mutation online in real time mode from any location at any time using their secured DSC, after completion of the objection period of 15 days. No need to maintain manual records including mutation register. At any stage they can take the status of e-Mutation and pendency

(iv) Accuracy of output Purified and Updated, valid and verified Records (v) Number of delays in service delivery Interactive with online e-Mutation processing to Taluka Tahsil offices, Citizens.

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4.3 User convenience. Improved Service Delivery (Specific details about the followings #) (i) Service delivery channels (Web, email, SMS etc.)

User : G2G Land Records Related Offices from State to District upto Taluka and Village level : Interactive platform through registered users Talathi’s , Circle officers, Taluka DBA’s, District level District Domain Expert (DDE) etc in the online e-Mutation web applications e-Mutation, Edit Module, Pending mutation updating, Data Correction, Crop Updating, pdf generation, users creation/updating , DBA tool activities, e-Mutation MIS report, Helth Card System etc

Service to Citizens : Online Distribution of 7/12 extracts and 8 A extracts to Citizens though Common Service Centres . Citizens can view the 7/12 and 8 A extracts online from the centralize website http://mahabhulekh.maharashtra.gov.in/

(ii) Completeness of information provided to the users,

Purified and Updated 7/12 and 8 A and other citizens related Land Records with online e-Mutation.

(iii)Accessibility (Time Window), Accessibility to Govt Officials G2G : Interactive platform through registered users Talathi’s , Circle officers, Taluka DBA’s, DDE etc in the online e-Mutation web applications of e-Mutation, Edit Module, Pending mutation updating, Data Correction, Crop Updating, pdf generation, users creation/updating , DBA tool activities, e-Mutation MIS report, Helth Card System etc Accessibility to Citizens : Online Distribution of 7/12 extracts and 8 A extracts to Citizens though Common Service Centres . Citizens can view the 7/12 and 8 A extracts online from the centralize website http://mahabhulekh.maharashtra.gov.in/

(iv)Distance required to travel to Access Points

Accessibility to G2G users Talathis, Circle Officers and DBA’s is online. Distance required to travel for Citizens to Access points that is Common Service Centres of Maha e-Seva Kendra is average 10 kms. Online e-Mutation Implementation Under NLRMP for District Akola Page 68 of 167

Citizens can view the 7/12 and 8 A extracts online from the centralize website http://mahabhulekh.maharashtra.gov.in/

(v) Facility for online/offline download and online submission of forms Facility of interactive online e-Mutation to Talathis’s and Circle officers with secured DSC, and on line download and submission of forms. Facility for Citizens to Online Download 7/12 and 8 A extracts from anywhere over internet connectivity.

(vi)status tracking

Role based status tracking about online e-mutation and its pendency and MIS is available online to the Registered users Talathis, Circle Officer, Taluka DBA, DDE etc. at District Level. Status tracking is available at

eFerfar MIS For DDE / http://10.187.203.101/eferfarMis/ Report DBA only Pending https://10.187.203.134/ ferfar Updation

Online e-Mutation Implementation Under NLRMP for District Akola Page 69 of 167

4.4 Citizen centricity and relevance (Give details about impact on effort and time invested by user, Feedback Mechanism, Audit trails, Interactive Platform for service delivery, need gap fulfillment etc. #) (ii) Details about impact on effort and time invested by user - Online Distribution of extracts and 8A extracts to Citizens though Common Service Centres in last 3 years. - Citizens can view the 7/12 and 8 A extracts online from the centralize website http://mahabhulekh.maharashtra.gov.in/ - Users Talathis’s ,Circle officer , Taluka DBA can process the all types of e-Mutations activities ( e-Mutation, Edit Module, Pending mutation updating, Data Correction, Crop Updating, pdf generation, users creation/updating , DBA tool activities, e- Mutation MIS report, Helth Card System etc ), online from any location at any time using their secured DSC, Registered user login and Sewarth id, VPN connectivity. - No need to maintain manual records including mutation register. - At any stage they can take the status of e-Mutation and pendency. - Taluka Tahsildar offices and Taluka DBA’s have not to maintain any backup and disaster recovery. - Unicode with Marathi language localization. - Centralized Server at State Data Centre with Operating System: RHEL AS 5.0 DBMS: Postgre SQL 8.3 Client Application Server : Windows Server Operating System with latest IIS based Web application using .NET(C#,VB)

- Data base : Postgre SQL 8.3 , Unicode , hosted Talukawise - Backup Server : Standby application backup server as well as database backup server at SDC. - The Property Card Information System (PCIS) at District and Taluka Inspector of Land Records (TILR ) offices running all over the state of Maharashtra on the Virtual Machines of Client and Server Developed by NIC, Akola with the saving of server hardware per location. - Easy of backup and disaster recovery. - Provides online, Modern , Comprehensive and transparent land records management system - A single window to handle land records including the maintenance and updating of textual records, survey and settlement operations and registration of immovable property. Online e-Mutation Implementation Under NLRMP for District Akola Page 70 of 167

- Automated, online various land records department services ensuring easier access to the information and eliminating corruption - Easier, online access of land data and details to land administrators, planning authorities and citizens. - Secured, authenticated system to handle confidential land records data - Deliver online services to its stakeholders in a modern, efficient and client-service oriented manner. - Better and faster online citizen service delivery - Reduced hassles for citizens by providing requested data online easily - Increased efficiency to department officials by improving the access to land data online - Facilitates easy maintenance and updating of the changes occurring in the land data base online - Comprehensive scrutiny to make the land records tamper-proof, - Provides data support for implementation of development program - Facilitates preparation of annual set of records accurately for recording details such as collection of land revenue and cropping pattern - Facilitates collection/completion, supply of all information in reply to variety of standard and adhoc queries on land data - Provides purified , updated accurate database for Agriculture Census (ii) Feedback Mechanism Interactive interface is the secured role based access to online e- Mutation web application to the registered users with Seward Id , Digital Signature Certificate. Help Desk Problem https://103.23.150.216/hdrs/ For Taluka Reporting URL DBA’s only

For all kind of HELP Desk Activity ( online-Offline software, data issues, Data load, Server not found etc. ) Division: Sonal Funde Mobile : 8421493869 Email : [email protected] Division wise help desk emails Help Desk SC & DLR, Pune : [email protected] ,[email protected] Help Desk Akola : [email protected]

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Query Handling Portal : ई फेरफार ��tमंच https://10.187.203.105/eferfar2beta/PgMenu.axpx )

Which provides the User to Submit the questions related to e- Mutation all modules e-ferfar, Online Data Updation,(ODU), Online DBA Tool (DBA Tool), Online Data Correction (ODC), Online Crop Updation (OCU), others , and provides its answers. This also provides the Question already asked and its answers.

(iii) Audit trails The Audit trails of detail transactions is maintained at the server at State data Centre. Role based audit trails about online e-mutation and its pendency and MIS is available online to the Registered users Talathis, Circle Officer, Taluka DBA, DDE etc. at District Level. http://10.187.203.101/eferfarmis/PgStatistics.aspx (iv) Interactive Platform for service delivery Village Talathi, Citizen Service Centre Maha e-Seva Kendra. (v) Need gap fulfillment

4.5 Citizen and G2G user Charter (Details about present of citizen charter describing standard/ information on services and its adherence for service delivery etc.)

User Charter : G2G and G2C User : G2G Land Records Related Offices from State to District upto Taluka and Village level User : Citizens NLRMP Project Important URLs/Links For Online Run Only

Sr . Purpose/Description URL/Link Remark N o Available 1 Online 7/12 Viewing http://mahabhulekh.maharashtra.gov.in/ for citizens 2 e-ferfar http://10.187.203.134/eferfar/pglogin.aspx Access 3 Edit Module https://10.187.203.134/ using Forty Pending Clinet or 4 https://10.187.203.134/ ferfar Updation MSWAN 5 Online Data http://10.187.203.134/odc/login_page.aspx Network Online e-Mutation Implementation Under NLRMP for District Akola Page 72 of 167

Correction 6 Online Crop Updation http://10.187.203.134/ocu 7 Online Data Updation. https://10.187.203.134/odu/pglogin.aspx

For Online PDF https://10.187.203.108/OPG/ (User Manul 8 DBA/Talath Genration Downlaod) i For http://10.187.203.134/usercreation/frmverify.as DDE/DBA px only Online User or 9 creations/Modification Access using VPN s http://10.187.203.132/usercreation/frmverify.as or MSWAN px Network For DBA and Talathi

10 Online DBA Tool http://10.187.203.134/odbatool To check errors related to survey no For DDE / 11 eFerfar MIS Report http://10.187.203.101/eferfarMis/ DBA only For DDE / DBA only Online Health card 12 http://10.187.203.134/ohcs To check system errors related to survey no Login as 13 NLRMP User Manuals https://10.187.203.135/ Guest

Help Desk Problem For Taluka 14 Reporting URL https://103.23.150.216/hdrs/ DBA’s only

4.6 Distinctive features/ accomplishments of the project: Technology adaptations/ Innovative deployment - Resource Optimization with Machine to Machine (M2M) communication using cognitive Technologies Online e-Mutation Implementation Under NLRMP for District Akola Page 73 of 167

- like bots, IoT, IoET, decentralised Virtual Machines through NIC’s National secured network NICNET.

- Process isolation

- Virtualization –

- Using single Physical Computer as multiple computers

- Using Complete Virtual Computer as an object like file, folder

- Decentralized FOSS like ready usable & user Customizable Virtual Machine bots of client and Linux server.

- Cloudlike services with complete Virtual Machine as a Service. (VMaS)

- Server Consolidation- running client and server on single computer to save server hardware

- Secured data Centre

- Software hardware portability

- Leverage of shared network- National network NICNET and SWAN

- Hybrid Dissemination.

- Secured online processing using DSC

- Using area over network as a Virtual hub.

- Capacity Building of staff

for

- Effortless deployments

- Easy backup and Disaster recovery.

- Minimum technical efforts and exercises

With

- Unicode localization

- Secured online processing using DSC

- Service Delivery thought CSC and online through payment gateway Online e-Mutation Implementation Under NLRMP for District Akola Page 74 of 167

to achieve : Improved Service delivery , increased throughput , increased efficiency and cost effective solutions for the concrete and effective e-Governance .

Other distinctive features/ accomplishments of the project: Instead of traditional technologies used advanced computing technologies and concepts for resource Optimization using

Process isolation, Virtualization, Server Consolidation, clouds of Virtual Machines , Secured data Centre, Hybrid Dissemination, Software hardware , portability, Using area over network as a Virtual hub ,Leverage of shared network NICNET and SWAN

for resource optimization and achieved improved service delivery, increased efficiency and cost effective solutions with

Effortless deployments

Easy backup and Disaster recovery.

Minimized technical efforts and exercises

The details of the technological usage is available at https://akola.gov.in/national- informatic-center/ on link Virtual Machines (VM) Project Implementation papers By Nitin V Choudhari ,DIO,NIC, Akola Virtual Machines (VM) Research & Analysis Papers By Nitin V Choudhari ,DIO,NIC, Akola

4.7 Major Achievements

- Purification of 345537 7/12 records of 1009 villages of seven Taluka’s of Akola District - Akola is the first District in the State Of Maharashtra with online e-Mutation started for all Talukas from 23rd Feb 2015. - The Telhara Taluka of Akola is one of the first Talukas in the state of Maharashtra for which online e-Mutation started from 1st August 2014. - Till Now Akola is the top leading district in the state of Maharashtra with 124993online e-Mutations . - Online Distribution of 1309182 7/12 extracts and 738178 8 A extracts to Citizens though 202 Mahaonline Maha e-Seva Kendra Common Service Centres in last 3 years. Online e-Mutation Implementation Under NLRMP for District Akola Page 75 of 167

- The Property Card Information System (PCIS) at District and Taluka Inspector of Land Records (TILR ) offices running all over the state of Maharashtra on the Virtual Machines of Client and Server Developed by NIC, Akola with the saving of server hardware per location.

4.8 Extent to which the Objective of the Project is fulfilled

Extent to which the Objective of the Project is fulfilled-(benefit to the target audience i.e.G2G, G2C, G2B, G2E or any other, size and category of population/stakeholder benefited etc):

Objective: G2G Online Land Records processing through online e-mutation to Land Records departments from state to District up to Taluka and Village level. G2C: To provide online 7/12 and 8A extracts through Common Service Centres to Citizens - In the pre-scenario with where it was very difficult even to continue the offline Land records services 7/12 services and Property Card services in the districts of Maharashtra, with the variety of problems related to processing, transparency, accuracy of records, service delivery, technical problems related to availability and maintenance of software, hardware , backup and disaster recovery at Taluka level etc.. In the post scenario all these problems are overcame and switch over to online e-Mutation processing within a short span of time. The Property Card Information System (PCIS) at District and Taluka Inspector of Land Records (TILR ) offices running all over the state of Maharashtra on the Virtual Machines of Client and Server Developed by NIC, Akola with the saving of server hardware per location.

4.9 Privacy & Security Policy (Give details about security technique deployed, use of digital signatures, encryption etc. #) - The Application is hosted at the secured State Data Centre having the additional backup application server and backup database server with easy backup and disaster recovery. - Secured online processing of e-Mutation activities using secured DSC, Registered user login and Sewarth id with VPN connectivity/ National Network NICNET/ State Wide Area Network SWAN.

4.10 Problem Resolution and Query Handling (Details about availability of help desk, query resolution mechanism, single window resolution, interactive interface etc. #) Online e-Mutation Implementation Under NLRMP for District Akola Page 76 of 167

Help Desk Problem https://103.23.150.216/hdrs/ For Taluka Reporting URL DBA’s only

For all kind of HELP Desk Activity ( online-Offline software, data issues, Data load, Server not found etc. ) : Sonal Funde Mobile : 8421493869 Email : [email protected] Division wise help desk emails Help Desk SC & DLR, Pune : [email protected] ,[email protected] Help Desk Akola : [email protected]

Query Handling Portal : ई फेरफार ��@मंच https://10.187.203.105/eferfar2beta/PgMenu.axpx )

Which provides the User to Submit the questions related to e-Mutation all modules e- ferfar, Online Data Updation,(ODU), Online DBA Tool (DBA Tool), Online Data Correction (ODC), Online Crop Updation (OCU), others , and provides its answers. This also provides the Question already asked and its answers.

Interactive interface is the secured role based access to online e-Mutation to the registered users with Seward Id , Digital Signature Certificate. The online processing can be done and certified using Digital Signature certificate only

4.11 Innovation (Details on extent to which the service is unique compared to other similar services, impact on number of steps required, identification and removal of bottlenecks/irrelevant steps etc.#) Land is an asset which provides the primary and secondary needs of the people. Most of the problems of the people in the villages are due to land-related issues. Planning and maintenance of land records is a pre-requisite before any land reform policies can be successfully implemented. To achieve this, latest information technology is a must for quicker storing, processing and retrieving of information data base in land records. Therefore, now a days switch over from offline computerization of land records to online processing and online Land Records service delivery to citizens is an essential unique step to achieve all these goals. The online processing of Online e-Mutation facilitates following. Online e-Mutation Implementation Under NLRMP for District Akola Page 77 of 167

- Users Talathis’s ,Circle officer , Taluka DBA can process the all types of e- Mutations activities (e-Mutation, Edit Module, Pending mutation updating, Data Correction, Crop Updating, pdf generation, users creation/updating , DBA tool activities, e-Mutation MIS report, Helth Card System etc ), online from any location at any time using their secured DSC, Registered user login and Sewarth id, VPN connectivity. - No need to maintain manual records including mutation register. - At any stage they can take the status of e-Mutation and pendency. - Taluka Tahsildar offices and Taluka DBA’s have not to maintain any backup and disaster recovery. - Online provides land holders with updated copy of Record of Rights (RoR)/7/12* extract, 8 A Extract

- Citizens can avail the services of Land Records 7/12 and 8 A from the Citizen Service Centre (CSC) online. - Citizens can view the 7/12 and 8 A extracts online from the centralize website http://mahabhulekh.maharashtra.gov.in/ - - Purified and updated records. - Unicode with Marathi language localization. - Centralized Server at State Data Centre with Operating System: RHEL AS 5.0 DBMS: Postgre SQL 8.3 Client Application Server : Windows Server Operating System with latest IIS based Web application using .NET(C#,VB)

- Data base : Postgre SQL 8.3 , Unicode , hosted Talukawise - The Property Card Information System (PCIS) at District and Taluka Inspector of Land Records (TILR ) offices running all over the state of Maharashtra on the Virtual Machines of Client and Server Developed by NIC, Akola with the saving of server hardware per location. - Backup Server : There is standby application backup server as well as database backup server. - Ease of backup and disaster recovery. - Provides online, Modern , Comprehensive and transparent land records management system - A single window to handle land records including the maintenance and updating of textual records, survey and settlement operations and registration of immovable property. Online e-Mutation Implementation Under NLRMP for District Akola Page 78 of 167

- Automated, online various land records department services ensuring easier access to the information and eliminating corruption - Easier, online access of land data and details to land administrators, planning authorities and citizens. - Secured, authenticated system to handle confidential land records data - Deliver online services to its stakeholders in a modern, efficient and client-service oriented manner. - Better and faster online citizen service delivery - Reduced hassles for citizens by providing requested data online easily - Increased efficiency to department officials by improving the access to land data online - Facilitates easy maintenance and updating of the changes occurring in the land data base online - Comprehensive scrutiny to make the land records tamper-proof, - Provides data support for implementation of development program - Facilitates preparation of annual set of records accurately for recording details such as collection of land revenue and cropping pattern - Facilitates collection/completion, supply of all information in reply to variety of standard and adhoc queries on land data - Provides purified , updated accurate database for Agriculture Census

4.12 Key Learning’s

As the size and complexity of modern computing systems keep increasing to meet the demanding requirements of performance applications, manageability is becoming an important concern to achieve both performance and productivity computing. For utility computing for effective e-Governance the various computing technologies are useful for the optimized use of the all type of resources to achieve testing and R & D, new effortless deployments, basic system administration, adaptability, scalability, new models of service delivery, efficiency, enhancement, user convenience, sustainability, and leverage of shared government infrastructure , for the improved service delivery, increased throughput, increased efficiency and get the cost effective solutions for the effective e-Governance. However to deliver the maximum throughput requires careful attention toward system details for the minimal loss of CPU performance and I/O efficiency. This work suggests a deigned attempt to deliver the maximum throughput using technical resource optimization with improved and cost effective e-governance services. The involvement of technologies like virtualization, consolidation and cloud computing and adoption of free and open Online e-Mutation Implementation Under NLRMP for District Akola Page 79 of 167

source software in designing and deploying e-governance will lead towards maximum throughput using resource optimization with reduction in total cost associated with both hardware as well as software. Therefore it reduces the financial burden abide by the state and central governments. For ensuring the effectiveness of e-governance projects the traditional framework and approach of delivery mechanism needs to be reengineered. The impact of any e-governance project depends upon its utilization by the concerned group and hence there accessibility needs to be enhanced drastically

4.13 Future Plans.

- Aadhar seeding with the land account holders. - Implementation of e-Sign instead of Digital Signature Certificate in online e- Mutation application - Internal Audit of records for data correction - Gap assessment whether with the improved service delivery services come closer to citizens or gone far away.

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5. Sustainability

(Details about sustainability w.r.t. technology (technology use, user privacy, security of information shared-Digital Signature/Encryption etc. #), Organization (hiring trained staff, training etc. #), financial (Scope for revenue generation etc. #)

- The Secured data centre with the database server and application server is maintained at the state data centre with backup database server as well as backup application server with ease of backup and disaster recovery. - The 124993 all type of online e-Mutations are carried out with the Digital Signature Certificate security by the Register users with Sewarth id . The Talathi and Circle officers are using all e-Mutation applications from last two years regularly and trained with the availing and maintaining the DSC, Laptop, Printer, using VPN etc provided to them. - The Property Card Information System (PCIS) at District and Taluka Inspector of Land Records (TILR ) offices running all over the state of Maharashtra from last five years stably on the Virtual Machines of Client and Server Developed by NIC, Akola with the saving of server hardware per location - The e-Mutations Cells are setup at Circle and Taluka Tahsildar officers with internet connectivity with VPN over Broadband. - Provided Laptop, Printer, Digital Signature Certificate, Data card etc. to all the 286 Talathis and 51 circle officers and training given on usage and maintenance of devices. The Talathis are allowed to charge fix amount on distribution of online 7/12 and 8 A to citizens in order to earn fund for the operational expenses of Laptop, printer, DSC, data card etc. - Capacity Building: Training of ICT technologies with regular workshops to 286 Talathis and 51 Circle officers and DBA’s of Taluka on all applications of e-Mutation Software including processing various type of e-Mutations online, Registration into e-Mutation software using DSC, golu character cleaning, Data correction , DBA Tool handling, User registration into e-Mutation application using Bio Metric device and DSC, VPN Handling, updating pending mutation and crop etc. , Unicode , Remote desktop , handling and using laptop, DSC, Data card and other ICT Devices. Regular workshops arranged for Talathi’s , Circle Officers, DBA’s for using Unicode, handling DSC’s, Remote Desktop software’s handling like Ami Admin, for problem solving through Help Desk Pune Team, email communications handling

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6. Adaptability and Scalability Analysis

6.1 Adaptability and scalability

Local language support: Unicode Marathi Language Localization in all e-Mutation applications and service delivery. Leveraging Shared Govt. Infrastructure : Leveraging Shared national network NICNET and Statewide Area network SWAN for the total deployment, implementation and continuing processing of switchover from offline processing from LMIS under LRC scheme to online processing with all e-Mutation applications

Standardization of technology: Used Online processing for all e-Mutation activities ( e-Mutation, Edit Module, Pending mutation updating, Data Correction, Crop Updating, pdf generation, users creation/updating , DBA tool activities, e-Mutation MIS report, Helth Card System etc ) Secured online Processing using DSC with Registered used with Sewarth id. Instead of traditional technologies , used advanced computing technologies and concepts for resource Optimization using

Process isolation, Virtualization, Server Consolidation, clouds of Virtual Machines , Cloudlike services with complete Virtual Machine as a Service (VMaS) ,Secured data Centre, Hybrid Dissemination, Software hardware , portability, Using area over network as a Virtual hub ,Leverage of shared network NICNET and SWAN for resource optimization and achieved improved service delivery, increased efficiency and cost effective solutions with

Effortless deployments

Easy backup and Disaster recovery.

Minimized technical efforts and exercises

Used advanced innovative computing technologies for resource Optimization using Process isolation, Virtualization, Server Consolidation, clouds of Virtual Machines , Secured data Centre, Hybrid Dissemination, Software hardware , portability, Using area over network as a Virtual hub ,Leverage of shared network NICNET and SWAN and achieved improved service delivery, increased efficiency and cost effective solutions with Effortless deployments , Easy backup , Disaster recovery, Minimized technical efforts and exercises Online e-Mutation Implementation Under NLRMP for District Akola Page 82 of 167

Technology adaptations/ Innovative deployment - Resource Optimization with Machine to Machine (M2M) communication using cognitive Technologies - like bots, IoT, IoET, decentralised Virtual Machines through NIC’s National secured network NICNET. - Process isolation - Virtualization – - Using single Physical Computer as multiple computers - Using Complete Virtual Computer as an object like file, folder - Decentralized FOSS like ready usable & user Customizable Virtual Machine bots of client and Linux server. - Cloudlike services with complete Virtual Machine as a Service. (VMaS) - Server Consolidation- running client and server on single computer to save server hardware - Secured data Centre - Software hardware portability - Leverage of shared network- National network NICNET and SWAN - Hybrid Dissemination. - Secured online processing using DSC - Using area over network as a Virtual hub. - Capacity Building of staff for - Effortless deployments - Easy backup and Disaster recovery. - Minimum technical efforts and exercises With - Unicode localization - Secured online processing using DSC - Service Delivery thought CSC and online through payment gateway to achieve : Improved Service delivery , increased throughput , increased efficiency and cost effective solutions for the concrete and effective e-Governance . Online e-Mutation Implementation Under NLRMP for District Akola Page 83 of 167

Capacity Building: Training of ICT technologies with regular workshops to 286 Talathis and 51 Circle officers and DBA’s of Taluka on all applications of e-Mutation Software including processing various type of e-Mutations online, Registration into e-Mutation software using DSC, golu character cleaning, Data correction , DBA Tool handling, User registration into e-Mutation application using Bio Metric device and DSC, updating pending mutation and crop etc. , Unicode , Remote desktop , handling and using laptop, DSC, Data card and other ICT Devices. Regular workshops arranged for Talathi’s , Circle Officers, DBA’s for using Unicode, handling DSC’s, Remote Desktop software’s handling like Ami Admin, for problem solving through Help Desk Pune Team, email communications, Handling

Modularity:

Total e-Mutation applications is devided in various modules running isolated to each others as below.

- e-Mutation - Edit Module - Pending mutation updating - Data Correction - Crop Updating - pdf generation - users creation/updating - DBA tool activities - e-Mutation MIS report - Health Card System - Help Desk etc The Technological implementation modules are as below

Secured Data Centre with System Server, Application Server, Database server with standby backup application server and standby database backup server.

The client side for processing e-Mutations applications is over Internet online with VPN connectivity , for the registered users with Sewarth id and secured Digital Signature Certificate Processing.

Reusability:

The Land Records data in the database of e-Mutation is useful in variety of the related applications like e-Chawdi, Agricultural Census, and variety of Land Records related processing programs, Village map processing, Land Map preparation etc. Online e-Mutation Implementation Under NLRMP for District Akola Page 84 of 167

6.2 Replicability

This is the unique successful initiative of the online processing of the e-Mutations all over the country by effective e-Governance with resource optimization by various modern computing technologies for the secured DSC processing, effortless deployments , easy backup and disaster recovery, secured data centre, minimized technical efforts and exercises. Looking into the uniqueness of the application and technologies used the same can be reusable anywhere.

Looking into the Security using DSC, Resource optimization techniques using various technologies of Process isolation, Virtualization, Server Consolidation, clouds of Virtual Machines , Secured data Centre, Hybrid Dissemination, Software hardware portability, Using area over network as a Virtual hub ,Leverage of shared network NICNET and SWAN and achievement of Effortless deployments ,Easy backup and Disaster recovery, Minimized technical efforts and exercises , the same concepts can be reusable anywhere

6.3 Restrictions The transformation of the data in ISCII in the earlier old offline system to Unicode data for online processing is tedious, sophisticated and time consuming as well as produces big gap in old system to online system and requires pending mutations updating in new system, It also requires the purification of records from the original manual records. Instead it is the better approach to parallel with the old system the updated accurate , updated and validated data from the manual records are to be entered directly in to the new online system and continue the new system with online e-Mutations.

6.4 Risk Analysis The Mutation Cells established at Taluka and Circle level offices are to be maintained with software, hardware and internet connectivity locally by Taluka Tahsildar Office. Presently specific adequate technological and economical official arrangement is not available . Same is the situation of the Laptops, DSC’s and Data Cards provided to the Talathi’s and Circle officers. The DSC’s are be renewed periodically after nearly 2 years to make the e-Mutation operational. The maintenance and continuation of all this technical infrastructure is based on the interests of the administrators of the Taluka and District level. There should be continuous attention for the accuracy of the e-Mutation with the continuous updating of the data, pending mutations, crops etc.

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7. Comparative Analysis of earlier Vs new system

Comparative Analysis of earlier Vs new system with respect to the BPR, Change Management, Outcome/benefit, change in legal system, rules and regulations

Earlier Old System with offline e-Mutation processing in LMIS at Taluka Level

e-Mutation process Pre Scenario

Earlier in Offline mutation processing in LMIS at Taluka Level. - Concern party have to submit the manual records of mutation personally to Talathi. - Talathi and circle officers are use to come to Tahsil office for taking mutation pending with them during last 10 to 15 days and they takes mutation in offline mode in LMIS by using Biometric Device with the help of DBA. - To update the 7/12 it takes minimum 20 to 30 days. - They maintain the mutation register manually and they mark with the rubber stamp as indication that the computerized entries done. - Then the updated 7/12 in LMIS is backup and provided to state data centre and uploaded on state data centre and 7/12 distributed online by CSC’s from the database of SDC’s - Impure Records : There are many transactions of mutations are taken on the manual records but not updated into the computerized system years and years without any verification and validation . This involves the transactions like Sale Deed, Gift Deed, Mortgage Deed , Release Deed, Exchange Deed , Inheritance , Loan Encumbrances , Court Order , Land Distribution (Watap) , Reimbursement of Loan , LAQ and NA Order , Area Correction Etc. (इतर अिधकार , खरेदी न�दी , वाटनी प� , ह� सोड ,वारस न�दी , कुळांची नावे ,फेरफार �मांक , बोजाच्याट न�दी, िपकपाणी

इत्या दी न�दी) - The Sophisticated Server with Linux and IBM Db2 , Client , Backup and disaster recovery is to be maintained by technically weak revenue staff at remote Taluka level. - The LMIS server hardware of Red Hat Linux 7.2 became nearly 10 years old , obsolete and not working and the new hardware not supporting to RH Linux 7.2 Online e-Mutation Implementation Under NLRMP for District Akola Page 86 of 167

- Therefore all the districts facing strong challenges to continue even the offline services using LMIS due to no availability and no operability of Red Hat Linux 7.2 server.

In the pre-scenario with where it was very difficult even to continue the offline Land records services 7/12 services in the districts of Maharashtra, with the variety of problems related to processing, transparency, accuracy of records, service delivery, technical problems related to availability and maintenance of software, hardware , backup and disaster recovery at Taluka level etc.. In the post scenario all these problems are overcame and switch over to online e-Mutation processing within a short span of time with

New System with Online e-Mutation Processing

Post Scenario / Present Status

- Purification of 345537 7/12 records of 1009 villages of seven Taluka’s of Akola District - Akola is the first District in the State Of Maharashtra with online e-Mutation started for all Talukas from 23rd Feb 2015. - The Telhara Taluka of Akola is one of the first Talukas in the state of Maharashtra for which online e-Mutation started from 1st August 2014. - Till Now Akola is the top leading district in the state of Maharashtra with 124993online e-Mutations .

- Online Distribution of 1309182 7/12 extracts and 738178 8 A extracts to Citizens though Common Service Centres in last 3 years. Citizens can view the 7/12 and 8 A extracts online. - Talathis’s and Circle officer can take the e-Mutation online from any location at any time using their secured DSC, Registered user login and Sewarth id, VPN connectivity. - No need to maintain manual records including mutation register. - At any stage they can take the status of e-Mutation and pendency. - Taluka Tahsildar offices and Taluka DBA’s have not to maintain any backup and disaster recovery. - Unicode with Marathi language localization. - Centralized Server at State Data Centre with Operating System: RHEL AS 5.0 DBMS: Postgre SQL 8.3 Online e-Mutation Implementation Under NLRMP for District Akola Page 87 of 167

Client Application Server : Windows Server Operating System with latest IIS based Web application using .NET(C#,VB)

- Data base : Postgre SQL 8.3 , Unicode , hosted Talukawise - Ease of backup and disaster recovery. - Provides online, Modern , Comprehensive and transparent land records management system - A single window to handle land records including the maintenance and updating of textual records, survey and settlement operations and registration of immovable property. - Automated, online various land records department services ensuring easier access to the information and eliminating corruption - Easier, online access of land data and details to land administrators, planning authorities and citizens. - Secured, authenticated system to handle confidential land records data - Deliver online services to its stakeholders in a modern, efficient and client-service oriented manner. - Better and faster online citizen service delivery - Reduced hassles for citizens by providing requested data online easily - Increased efficiency to department officials by improving the access to land data online - Facilitates easy maintenance and updating of the changes occurring in the land data base online - Comprehensive scrutiny to make the land records tamper-proof, - Provides data support for implementation of development program - Facilitates preparation of annual set of records accurately for recording details such as collection of land revenue and cropping pattern - Facilitates collection/completion, supply of all information in reply to variety of standard and adhoc queries on land data Provides purified , updated accurate database for Agriculture Census

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8. Evidences of Success Reports of Status of Online e-Mutation 8.1 Online e-Mutation Reports with Re-Edit Module As per Re-Edit Module report Dt. 25/10/२०17 Akola is the Second District to complete the 100 % Re-Edit work.

Re-edit module progressive report Dt 10.08.2018 Ref: email Dt. 10/08/2018 Dr. Ganesh Desai, Divisional Coordinator, Settlement Commissioner Office Pune , Email : [email protected]

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Re-Edit Module अहवाल �दनांक 25/10/2017 Akola is the Second District to complete the 100 % Re-Edit work.

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�र -एिडट आज्ञावलीच् Date: 25.10.2017

कामाचा �गती अहवाल

िवभाग -> िजल्हा-> ए कू ण खाता �ोसे�सग पूणर् �र-एिडट चे काम अंितम �माणपा� पूणर् तालुका गावांची झालेल्या गावांची (सव्ह� दु�स्) झा ल ेल्या गावांची संख्य संख्य(Declaration-1) पूणर् झालेल् संख्य गावांची संख्य (Declaration-3) (Declaration-2)

अमरावती अकोला 1036 1036 1036 1036

Re-Edit Module Report with Completion of Chawadi Wachan अहवाल �दनांक 25/10/२०१७

Declaration-I Declaration-II Declaration-III अ.�. तालुका गावांची संख्य e झालेल्यi गावांची झालेल्यi गावांची झालेल्यi गावांची संख्या संख्या संख्या

1 2 3 8 9 10

1 अकोट 185 185 185 185

2 अकोला 203 203 203 203

3 तेल्हायर 108 108 108 108

4 पातुर 99 99 99 99

5 बा�शटाकळी 162 162 162 162

6 बाळापूर 113 113 113 113

7 मु�तजापूर 166 166 166 166

ए कु ण 1036 1036 1036 1036

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8.2 Online e-Mutation Reports including Edit Module

ई फेरफार (अन�दणीकृत, न�दणीकृत ) एकि�त संिक्ष� अहव िजल्ह अकोला Date : 25.10.2017

तालुका अन�दणीकृ �मािणकर अन�दणीकृ �मािणकर न�दणीकृ �मािणकर न�दणीकृत �मािणकर त भरलल्याे णा साठी त �मािणत ण ट �े व ा र ी त णा साठी �मािणत ण ट �े व ा र ी न�दी(1) उपलब्ध न�दी - (3) wrt भरलल्याे उपलब् न�दी - (6) wrt फे र फ ा र (नामंजूरसह (2) न�दी(4) फे र फ ा र (नामंजूरसह (5) न�दी(2) ) न�दी(5) ) (3) (6) तेल्हार 11028 10645 10414 97.83 2019 1925 1880 97.66 आकोट 8472 8153 7968 97.73 3061 2880 2797 97.12 बाळापुर 7269 7115 6898 96.95 2037 1947 1858 95.43 आकोला 24080 23615 22982 97.32 806 752 647 86.04 मुतुर्ज़ापु 11591 11446 11226 98.08 1404 1184 1142 96.45 पातुर 5950 5797 5634 97.19 804 733 640 87.31 बाश�टाक 6170 5930 5627 94.89 1110 954 901 94.44 ळी ए कू ण : 74560 72701 70749 97.32 11241 10375 9865 95.08

ऑनलाईन डाटा अपडेशन एकि�त संिक्ष� अहव Date: 25.10.2017

िजल्ह तालुका ऑनलाईन डाटा ऑनलाईन डाटा �मािणकरण अपडेशन भरलल्याे अपडेशन �मािणत ट �े व ा र ी - (1) न�दी(1) के लिे य ा न�दी(2) wrt (2) अकोला तेल्हार 5307 5251 98.94 अकोला आकोट 9574 9498 99.21 अकोला बाळापुर 5940 5931 99.85 अकोला आकोला 7162 7133 99.60 अकोला मुतुर्ज़ापु 7298 7275 99.68 अकोला पातुर 2901 2894 99.76 अकोला बाश�टाकळी 3735 3727 99.79

ए कू ण : 41917 41709 99.50

Total No. Online E-Mutations = �मािणकरणा साठी उपलब्ध फेरफार न�द2)( ( Col no 4 ) + �मािणकरणा साठी उपलब्ध फेरफार न�द5)( ( Col No. 8) Online e-Mutation Implementation Under NLRMP for District Akola Page 92 of 167

+ ऑनलाईन डाटा अपडेशन भरलेल्या न�द(1) (Col No. 11) = 72701 + 10375 + 41917 = 124993 ( One Lac Twenty Four Thousand Nine Hundred Ninety Three )

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तालुका िनहाय ७/१२ व खातेदार संख्य r

अ� तालुका ७/१२ खातेदार संख्या संख्या

1 अकोला 42754 244535

2 अकोट 35666 64851

3 तेल‍हारा् 31355 89528

4 बाळापुर 107000 52246

5 पातुर 49617 33025

6 मु�तजापुर 40142 62507

7 बा�शटाकळी 45778 33562

ए कु ण 352312 580254

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तालुका िनहाय गाव व ७/१२ संख्या

अ� तालकु ्या चेनांव गावांची ए कू ण ए कू ण 7/12 संख्या◌ी ची संख्या◌ू

1 अकोला 199 42754

2 बा�शटाकळी 159 45778

3 अकोट 183 35666

4 तेल‍हारा् 106 31355

5 बाळापुर 103 107000

6 पातुर 95 49617

7 मु�तजापुर 164 40142

ए कू ण 1009 352312

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8.3 Online e-Mutation Status Report

Talhara Taula Akola is top in Online e-mutation as well as Certified percentage of e-Mutation.

Communication from Software Dev, Team, e-Ferfar.

From vishram

Sent Saturday, January 30, 2016 10:04 am

To [email protected]

Subject Congratulations - Telhara Tahsil in your district is number 1 in the State for Mutation Certification Online e-Mutation Implementation Under NLRMP for District Akola Page 97 of 167

Dear DIO and ADIO

Telhara Tahsil in your district is number 1 in the State for Mutation Certification consistently.

Many Congratulations to you and your Telhara Team !!! Keep it up.

Regards

Software Dev. Team, eFerfar

8.4 Status of 7/12 and 8A extracts online distributed to Citizens

Online Distribution of 1309182 7/12 extracts and 738178 8 A extracts to Citizens though Common Service Centres in last 3 years. Citizens can view the 7/12 and 8 A extracts online from the website http://mahabhulekh.maharashtra.gov.in/ Online 7/12 and 8 A Distribution to Citizens though Maha e-Sewa Common Service Centres.

Sr.no. Period 7/12 8A

1 July to Dec 2014 245737 160759

2 Jan to Dec 2015 686690 381358

3 Jan to Oct 2016 376755 196061

Total 1309182 738178

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8.5 Appreciation by SC & DLR, Pune for first district to implement online e- Mutation in the state.

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8.6 Appreciation from Collector, Akola

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8.7 Orders for online e-Mutation of All Talukas in Akola District Online e-Mutation Implementation Under NLRMP for District Akola Page 102 of 167

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8.8 Feed Back from NIC, District Units

Email from NIC, Buldhaba Dated 5 April May 2013

From: NIC Buldhana Date: Apr 5, 2013 10:32:36 AM Subject: Re: Prayer for opinion / Feedback on the Virtual Machine Developed by NIC, Akola To: NIC Akola

Dear Sir,

Please find below feedback from NIC Buldhana.

Sr.No Virtual Machine Application for Which No and Names of Remark Using Talukas / Locations on which using LMIS and / OR PCIS 1 Red Had Linux LMIS, PCIS 3 Working Server smoothly

2 LRC Windows Client LMIS, PCIS 3 Working smoothly

Brief Feedback/Opinion Note Related to

Functioning : Uninterrupted and smooth running of software

Optimization of Technical Efforts and Exercises: Reduces lots of efforts to install the operating systems on various machines

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Optimal use of Hardware / Software Resources: No. of machines reduced by half

Approximate Server Hardware Cost Saved: equal to a machine's cost

I am most thankful to you for the response provided.

Regards,

DIO, DIA NIC Buldhana

Email from DIO, Washim Dated 15 May 2013

------Original Message ------From: Sagar Date: May 15, 2013 10:39:56 AM Subject: Re: Virtual Machines of NIC, Akola received Special Mention Excellence Award To: NIC Akola

Dear DIO

Thanks for ur help for virtual machines . At washim NIC we are using this virtual machine concept . 5 server .for property card and 3 server for 7/12 are in use without any problem . This concept had save money as well as time . thanks for ur cooperation and congrates for it .

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From DIO Washim

Email from DIO, Beed Dated 15 June 2013

------Original Message ------From: PRAVIN CHOPADE Date: Jun 15, 2013 11:30:47 AM Subject: Support extended for Linux server as Virtual Machine by DIO Akola. To: [email protected] Cc: [email protected], [email protected]

Respected Sir, As we are aware that hardware with Linux server supplied by Settlement Commitioner Office for Land Record Project was obsolute. But right now, it is mandatary to use Linux server for 7/12 Land record project for important phase of data conversion. For and for all 11 talukas, Linux server hardware was not in use because of hardware problem. To install linux server (Virtual Machine) for data conversion, DIO Akola helped us a lot and by using virual machine server we started data conversion work with minimum effort. And beacuse of virutal machine, the problem of linux server get solved. Whenever we stuck up for linux server installation,Shri Nitiin Chaudhary, DIO Akola extended full support by taking control of server and made necessary installtion. Now we are and Maharashtra state moving toward web based 7/12 under NLRMP project with kind support and crucial technical guidance under your leadership Sir. This is for information please sir. With thanks and regards Pravin Chopade, DIO and TD NIC, Beed.

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Email from NIC, Wardha Dated 31 July 2013

------Original Message ------From: NIC CENTRE Date: Jul 31, 2013 1:44:43 PM Subject: Usefullness of Virtual Machine concept. To: NIC Akola

Dear Sir,

The virtual m/c concept was actually used in NIC, Wardha for creating server and client for 7/12 and property card computerization for 3 talukas-Deoli,Selu and Karanja.

Prescenario – In 7/12 and property card computerization project the server platform was Linux

7.2 and DB2 7.2 and client was windos XP. On the new machines Linux 7.2 doesn’t get installed because

it doesn’t support new H/W therefore need was felt to create virtual server and client on through VM software on those new machines.

We have used virtual m/c created by NIC Akola for server and client for deploying on our machines. Deployment was easy through vm s/w and saved lot of time. Only data was needed to be restored for our talukas.

Post scenario- Client and server was delivered to actual user within one day after deployment and restoring their data back up. High user satifaction was achieved.

I would like to mention that DIO, DIA, NIC Akola put great efforts putting VM concept to use and worked for helping other DIOs of NIC in 7/12, property card computerization. They are only DIO, DIA who though of helping other DIOs by reducing their efforts.

I wish DIO, DIA, NIC, Akola success in their future technical endavours.

Regards. Online e-Mutation Implementation Under NLRMP for District Akola Page 112 of 167

Jayant Borade

DIA,NIC, Wardha

8.9 FEEDBACKS FROM DISTRICTS IN THE VC OF HON CHIEF SECRETARY

On 6th April 2013 at 11 am Video Conferencing is taken by Hon Chief Secretary Shri Banthia of Maharashtra on e-Governance with DIO’s and District Collectors of Maharashtra , in the presence of Shri Rajesh Agrawal , IT Sectretary Gove of Mahrashtra and Shri Moiz Hussain Ali, State Informatics Officer, NIC, Mumbail Myself Shri Nitin V. Choudhari, DIO, NIC , Akola Informed the Following in the VC Session.

“Sir,

We have developed the Readily Distributable Virtual Machines of Red Hat Linux Server and Windows Client for 7/12 as well as Property Card and using it at District and Talukas in Akola District and this way saved the server Hardware for all the Talukas in Akola District for Property Card.

Our Virtual Machines of 7/12 and Property Card put on NIC Akola’s ftp server and that are downloaded by around 20 Districts and using it “

During the VC Several DIO’s informed that they are using the Virtual Machines of NIC, Akola Hon Chief Secreatary said that “ The efforts taken by DIO, Akola are very much appreciated”

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9. Online e-Mutation Process flow Open URL Site https://10.187.203.134 and select E-ferfar option

Select District

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Talathi Login using Sewarth ID and Password.

Select the village for E-mutation

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Select proper Operation to be performed Here the selected Operation is “ Filling the Information of e-Mutation फेरफाराची मािहती भरणे “

Select Proper Mutation operation here New ferfar

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Filling the Information of e-Mutation

Select the Type of the Mutation Here the type of E-Mutation selected is etar इतर Select Survey no. / Gat no and search it.

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List of Various Types of E-Mutations that can be carried out .

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Select the survey no on which e-Mutation to be performed

In order to view the 7/12 , select "७/१२ पहा"

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Select proper options for E-mutation (like Etar Adhikar )

Here the option selected is “ इतर ह�ात निवन न�द “

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Fill up new information as per e_mutation option selected here etar Adhikar

Choose the correct option from the List Here the Option Selected is इतर Click on 7/12 वर इतर ह क् ‍कात �दसणारा तपशील to display details Online e-Mutation Implementation Under NLRMP for District Akola Page 121 of 167

Choose other for Etar Adhikar Nond

It displays the details in the 7/12 इतर ह क् ‍क

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Fill up the information in Etar Adhikar Nond

Save the information

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Save And get back

Fill up the transaction information by clicking on “ �वहारासंबंधी मािहती भरा “

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Highlight the information of Transaction by Clicking on “ �वहाराचा तपशील दाखवा “

Shows the details of transaction

In order to view the correction into transaction click on "�वहाराच्य दु�स्त् पहा" Online e-Mutation Implementation Under NLRMP for District Akola Page 125 of 167

Shows the correction into transaction

Save the mutation by clicking on “ फे र फ ा र साठवा “ Online e-Mutation Implementation Under NLRMP for District Akola Page 126 of 167

It Displays mutation No. and then digitally signing on e-Mutation

In order to view complete Details of Mutation click on “ फेरफाराचा संपुण र तपशील पहा “

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Shows Complete details of Mutation

Details of Transaction with गाव नमुना 6 Mutation Register

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Generate Gav Namuna 6 (Ferfar Nond Vahi -6)

Digitally Signing the Gav Namuna 6 After Verifying the DSC we are ready to Sign Data

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After Signing successfully on the Gav Namuna 6 it displays message that “Data is signed successfully “

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After filling up the information of Mutation Next State is Generate Notice Namuna no.9

Click on “ नमुना -9 नोटीस तयार करणे “

Select the mutation for generating Namuna 9 Notice

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Show Namuna 9 Notice by Clicking on “ नमुना 9 ची नोटीस दाखवा “

Save the Namuna 9 Notice by Clicking on “ साठवा “ Online e-Mutation Implementation Under NLRMP for District Akola Page 132 of 167

It displays the message of information is stored by “ मािहती साठवली आहे “

View of Notice Namuna no.9

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Signing Namuna 9 Notice pdf by Clicking on “ नमुना 9 च्य pdf वर सही करा “

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PDF Notice Namuna no.9

Save Generated Namuna 9 Notice Online e-Mutation Implementation Under NLRMP for District Akola Page 135 of 167

Next Stage is नोटीस �दल्याच् तारखा भरणे

Fill up dates on which Namuna 9 Notice Served

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Select mutation with Mutation no

It displays the details of Mutation Online e-Mutation Implementation Under NLRMP for District Akola Page 137 of 167

In order to Fill date of Notice Served click on “ नो�टस बजावल्याच तारीख “

Mention the Date in e-ferfar

Select संपादन button Online e-Mutation Implementation Under NLRMP for District Akola Page 138 of 167

Fill-up Date and save by clicking on “ साठवा “

Date is displayed. Click साठवा to save date

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Next State is “ हरकतीचा शेरा भरणे “ that if filling objections if any

Click on “ हरकतीचा शेरा भरा “ Button

Select the Mutation no. It Displays Mutation Details Online e-Mutation Implementation Under NLRMP for District Akola Page 140 of 167

Then in order to fill the details of objection click on Click on “ हरकतीचा शेरा भरणे “ Button

After filling the objection details Save it by clicking on “ साठवा “ button

With this , from Talathi side mutation is over.

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Sample Digital 7/12

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10. Honors, Awards and Recognitions

Govt. of India / भारत सरकार Ministry of Communication & IT / संचार व सूचना �ौ�ोिगक� मं�ालय Department of Information Technology / सूचना �ौ�ोिगक� िवभाग National Informatics Centre/ रा�ीचय सूचना िवज्ञान क District Unit, Collector Office, Akola 444001 ( Maharashatra) / िजला इकाई , िजलािधकारी कायार्ल अकोला 444001 (महाराष्‍�) Ph. No. 724-2435409 email : [email protected]

Online e-Mutation Implementation under NLRMP for District Akola Minimum Government Maximum Governance more from less for more and more https://akola.gov.in/national-informatic-center/

 Winner of International Award of the Open Group’s President Award for Innovation and Excellence, 2018  Finalist in CSI Nihilent eGovernance Awards (CNeGA) 2017  Winner of CSI- IT Innovation and Excellence Awards 2017 as the “Best e-Governance organization w.r.t. Implementation of Cognitive technologies project/initiative”  DIO and ADIO of NIC, Akola Honored by Chief Minister Maharashtra on 3rd June 2015 for excellence in e-Governance.  WINNER of Manthan South Asia Awards 2016-17 as Special Mention Award  WINNER of Skoch Order of Merit in Skoch Smart Technology Awards 2016

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The awarded project aims at making a complete switch over to online Land Records processing with Online e-Mutation under National Land Records Modernization (NLRMP) Mission Mode Project scheme, from Offline Land Records e- Mutation processing using Land Records Management System (LMIS) implemented in 2001-02 under Computerization of Land Records (CLR) scheme. For making the process of the switch quick and seamless, NIC District Centre, Akola has adopted resource optimization for utility computing. It made use of several innovations like Process isolation, Virtualization, Server consolidation, Software, Hardware portability and leveraging of shared networks with cloud like services with complete Virtual Machine as a service implemented in the state of Maharashtra. The notable achievements of the project are that it improves service delivery, increases throughput, increases efficiency and creates cost effective solutions for concrete and effective e-Governance. Akola is also the first District in the State of Maharashtra with online e-Mutation for all Talukas since February, 2015 and the Telhara Taluka, one of the first Talukas in the state of Maharashtra for which online e- Mutation, is also a part of Akola district. More than 1 lakh 25 thousand online e-Mutations have been completed in Akola with purification of 345537 records of 7/12 of 1009 villages of seven Talukas of Akola district.

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 DIO and ADIO of NIC, Akola Honored by Hon Chief Minister Maharashtra on 3rd June 2015 for excellence in e- Governance.

Dt. 3rd June 2015 Collector Office, Akola Hon Shri Devendra Fdanvis, Chief Minister, Maharashtra Honored Nitin V. Choudhari(2nd from right), District Informatics Officer and Anil S. Chinchole (1st from right), Additional DIO of National Informatics Centre, Akola with bouquet for excellence in e-Governance.

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 WINNER of International Award of the Open Group’s President Award for Innovation and Excellence, 2018

The Open Group Organized The Conference and Awards for Innovation and Excellence 2018. The Conference is supported by The Digital India and Ministry of Electronics and Information Technology(MeitY), Govt. of India. NATIONAL INFORMATICS CENTRE (NIC), District Unit, Akola has been Awarded with the Open Group’s President Award for Innovation and Excellence, 2018 , in the category “Digital Inclusion”. The Award is conferred at the Open Group conference held on 22nd- 24th Feb 2018 at Hotel Leela Palace, Bangaluru.

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 Email Informing NIC, Akola as WINNER of International Award of the Open Group’s President Award for Innovation and Excellence, 2018

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 Finalist in CSI Nihilent eGovernance Awards (CNeGA) 2017

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 WINNER of CSI- IT Innovation and Excellence Awards 2017 as the best e- Governance organization w.r.t. Implementation of Cognitive Technology project “

CSI- IT innovation and Excellence Awards 2017 NATIONAL INFORMATICS CENTRE (NIC), District Unit, AKOLA has been Awarded with CSI-IT innovation and Excellence Awards 2017, as a best government Organization w.r.t. Implementation of Cognitive Technologies. The Award is conferred at the “CSI-IT2020” conference held on 6th- 7th October 2017 at Indian Institute of Technology (IIT), Bombay

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Email Informing about Award for Best Government Organization w.r.t implementation of the Cognitive Technologies for the project.

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Email Informing about Consolation Award for Best CIO to DIO, NIC, Akola

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 WINNER of Manthan South Asia Awards 2016-17 as Special Mention Award

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25th Feb 2017 at Surajkund Mela Ground, Faridabad, Haryana : Nitin V. Choudhari (Middle), DIO, NIC, Akola and Anil S. Chinchole (Left), ADIO NIC, Akola receiving the Manthan South Asia Special Mention Award 2016-17 Certificate & Trophy

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 WINNER of Skoch Order of Merit in Skoch Smart Technology Awards 2016

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11. References

[1.] Audit Report - Para 3.7.13 Deficiencies in procurement of hardware from Audit Report (Civil) for the year ended 31 March 2004114 - Para 3.7.14 Monitoring and Evaluation from Audit Report (Civil) for the year ended 31 March 2004114 - - Para 3.7.15 Conclusion from Audit Report (Civil) for the year ended 31 March 2004114 - Para 3.7.16 Recommendations from Audit Report (Civil) for the year ended 31 March 2004114 - Para 3.7.17 Deficiencies in procurement of hardware from Audit Report (Civil) for the year ended 31 March 2004114 [2.] NLRMP Background https://it.maharashtra.gov.in/1067/1191/Background [3.] NLRMP Benefits of the program-project-initiative to dept-citizens etc https://it.maharashtra.gov.in/1067/1193/Benefits-of-the-program- project-initiative-to-dept-citizens-etc [4.] Brief Details or Summary of NLRMP in Maharashtra. https://it.maharashtra.gov.in/1067/1194/Brief-Details-or-Summary