Student Handbook Napier University, Common Area Merchiston 2018

Merchiston Canteen St Andrew's College Students

St. Andrew’s College SAC LANGUAGE SCHOOLS Live the Language

www.standrewscollege.com St. Andrew’s St. Andrew’s 02 Student Handbook - Merchiston, Napier University College 03 www.standrewscollege.com College SAC LANGUAGE SCHOOLS SAC LANGUAGE SCHOOLS

Contents Introduction Edinburgh St Andrew’s College Language Schools welcomes • Edinburgh is Scotlands capital city and has a rich Section Page Excursions 14 students from all cultures and backgrounds and we take history pride in our efforts to create an educational and social Introduction 03 Sample Two Week Programme 15 atmosphere which is inclusive of everyone, regardless of • The city centre has lots of beautiful architecture race, religion, gender or sexual orientation. St Andrew’s and in the summer is filled with people from all Campus Staff 04 Rules & Regulations 16 College Language Schools promote good race relations over the world and support practices which ensure equal opportunities Senior Staff 05 Positive Behaviour Policy 17 for students. Our overall aim is to fully understand and • The city is famous for its cultural festivals, including meet the needs of all students. Please take time to theatre, art, dance and comedy Campus Information 06 Online Safety 18 read this handbook and we hope that you will have an enjoyable experience ‘Living the Language’ at St Campus Facilities 07 Complaints & Abusive Merchiston Campus 19 Andrew’s College Language Schools. Behaviour Our summer school is based at Edinburgh Napier Care & Welfare 08 University’s Merchiston Campus. It is in the heart of the “Our promise is to enable British Culture 20-21 city centre. Welfare Coordinator 09 all students who study with St Andrew’s College NHS 22 Merchiston campus has: Your English Lessons 10 Language Schools Ltd to “Live the Language” • Excellent recreation areas Religion 22 during their stay in the Teaching & Learning 11 friendly, cultural and • Free WiFi Emergencies & Fire 23 beautiful places of Britain Your Student Diary 12 • Modern accommodation with single en-suite and to ensure a safe bedrooms and quality learning Activities 13 experience that will • Classrooms are light and airy and conducive be remembered for a to learning lifetime.” • A safe and secure environment with 24hr security John H Corcoran MBE, presence, CCTV and secure access entry systems Founder (1938-2018)

Travel and Transport

The student accommodation and campus are only 3km, on foot, from the famous Royal Mile, Princes Street and other popular places that tourists visit in Edinburgh.

All visits on the student excursion programme will be by bus.

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Campus Staff Senior Staff These are some of the important people you will meet and work with every day. In addition to the staff on your campus there are also Senior Managers. You can contact the Senior Managers 24 hours a day. They are: You can contact them 24 hours a day by telephone.

They want to make sure your stay at St. Andrew’s College Language Schools is very safe and enjoyable! Simon McMillan Director Of Operations +44 (0) 7701022664 Elena Bueno Galån General Manager +44 (0) 7885465905 Ellie Leask Centre Manager +44 (0) 7738497618 Raquel Boag Welfare and Student Services Coordinator +44 (0) 7738497351 Catriona Mackinnon Activity Manager +44 (0) 7738497625 Louise Sloan Summer School Development Officer +44 (0) 7738497346 Claudia Steele Excursion Manager +44 (0) 7738497629 Lauren Henderson Academic Manager +44 (0) 7707261755 Sarah-Jane Lawrie Welfare Coordinator +44 (0) 7738497633 Alasdair Connet Summer School Support Officer +44 (0) 7738497641 Olivia Varani Summer School Support Officer +44 (0) 7738497709 Please say hello if you see them on your campus!

Ellie Leask Catriona Mackinnon Claudia Steele Sarah-Jane Lawrie

Staff Roles Simon McMillan Elena Bueno Galån Raquel Boag Louise Sloan Director of Operations General Manager Welfare and Student Summer School Development Officer The Centre Manager looks after of all aspects of the Services Coordinator campus, managing staff, planning and solving problems quickly and helpfully.

The Activity & Excursion Managers plan and organise the activity and excursion programme and manage the Activity Leaders.

The Welfare Coordinator is there to look after the ‘welfare’ of all our students including individual students Merchiston (students without a group leader). They will be friendly and check that you are happy, healthy and safe. Lauren Henderson Alasdair Connet Activity Leaders look after you during activities and Olivia Varani Academic Manager Summer School Summer School excursions. They will be wearing purple T-shirts. Support Officer Support Officer The Academic Managers will organize your English level test, English timetable, classes and certificates. Our Hope The English Language Teachers will teach you during You should always be happy in your English classes, activities, excursions and free time at St. Andrew’s College your English classes. Language Schools. Our staff should help you!

All St. Andrew’s College Language Schools staff will All St. Andrew’s College Language School's staff are responsible for the welfare, safety and security of all students wear a white lanyard (ID) with their name on it. staying with us. They can give support, advice and help to all students and can be contacted 24 hours a day.

All non-academic staff will also wear purple t-shirts. Bainfield Courtyard All staff have a duty of pastoral care and carry out this duty as it is described in the pastoral care policy. There will be a copy in the staff office which you can read at any time. St. Andrew’s St. Andrew’s 06 Student Handbook - Merchiston, Napier University College 07 www.standrewscollege.com College SAC LANGUAGE SCHOOLS SAC LANGUAGE SCHOOLS

Campus Information • Return trays to correct place when finished. Campus Facilities Internet Access • Please tidy up before you leave!! Eating Your Campus has the following Facilities (WIFI) Accommodation which you can use… Where and When? Guest WIFI network is on campus The student accommodation at • Café for you to use. Breakfast: 08.00 - 08.45 Merchiston is a 15 minute walk You can register/log-on online with away from campus. You will stay in • Student Union Full traditional English Breakfast, your email address. Continental Breakfast, Fresh small flats (4-9 students) which have • The Glassroom Orange, Tea and Coffee. single, en-suite bedrooms. Choose “Guest WIFI” network on your device. On • Canteen starting a browser, you will be asked to register for an The flats have small kitchens, clean Lunch: 12.30 - 13.30 account with Guest WIFI or use your existing account if facilities and free Wi-Fi. Every flat • Lecture Theatres you are already a user of this service. Soup, Salad Bar, Main course, vegetables, fruit, dessert, has a shared sitting area where water, tea and coffee. you can talk and relax with your friends. Guest WIFI internet service is secure and there is a strict filtering in force for all internet use. Dinner 18.30 - 19.30 Your safety is always very important. Merchiston has a Laundry Services 24hr security presence, CCTV and secure access entry In addition, free internet can be used in many public Salad Bar, Main course, vegetables, fruit, dessert, water, systems You will need to wash and dry places such as cafes and shops. tea and coffee. your own clothes. All internet and computer use on campus should be The Dining Room is modern and well-appointed with Damage Deposit The laundry on campus is open 24 safe for your age. inhouse catering. High quality Scottish and European When you arrive you must pay hours a day and can be found in food is provided to satisfy all tastes. £40 because you might damage the accommodation blocks near the reception. something or lose your room key. There will be Activity Leaders The machines are card operated. A wash costs £2.90 helping at Breakfast, Lunch and You will get the money back, when Laundryand a dry costs £1.40. Services Dinner. you leave, if you do not break/ You will need to wash and dry your own clothes. • Students should carry their damage anything or lose your key.. food on a tray The laundry on campus is open 24 hours a day and can be found between Square 5 and the North Campus Accommodation or at South Courts accommodation. Lunch and Dinner There are currently 2 coin-operated machines in the Launderettes. The machine takes £1 coins, 50p, 20p and On full-Day 10p’s. A wash costs £2.80 and a dry cost £1.40. excursions you will get a packed lunch You can also buy pre-loaded laundry cards from the and sometimes eat Event Essex Office for £6.10. The cards include 1 wash, dinner off Campus 1 dry and a £2.00 deposit fee that will be refunded once the laundry card is returned to the Event Essex reception. Please note that this does not include detergents and these can be purchased from our Campus stores on Square 4.

Common Area Bainfield Social Space St. Andrew’s St. Andrew’s 08 Student Handbook - Merchiston, Napier University College 09 www.standrewscollege.com College SAC LANGUAGE SCHOOLS SAC LANGUAGE SCHOOLS

Care & Welfare Welfare Coordinator Childline We want you to be very safe and enjoy your visit to the On every campus there is a Student Welfare If you have a problem and do not want to speak our UK. Coordinator. This person will be friendly and trained staff, you can call Childline. to help all our students. They will check that you are From before your arrive to when you leave, your safety Childline is a charity (free company) in Britain. They can Laundry happy, healthy and safe. and happiness are very, very important. Accommodation help all people aged under 19 in the UK with personal Individual students problems. Before you arrive: • If you do not have a group/group leader you are With big or small problems, they have trained You will get an email with an E-Student Handbook (The an ‘individual student’. counsellors who can support you. A counsellor is a same as this handbook). person who can give advice on personal problems. • The Welfare Coordinator will look after you and When you arrive: check that you are making friends and are happy, Childline is free, confidential (private) and 24 hours. healthy and safe. Our staff will meet you and tell you Canteen Staff Office Childline Number +44 (0) 800 1111 about... All students will have 24 hour, on campus, emergency assistance. • The campus rules and good behaviour Additional Support

• Fire procedures, We can help you with:

• Emergency numbers • Medical matters

• Helpful tips and ideas for Classrooms Meeting Points • Confidential counselling and support staying safe in the UK • Advice on local religious and cultural organisations

• Communication with parents and group leaders You'll meet: • Assistance with visa applications for our summer • St. Andrew’s College staff (our schools, and other things staff wear purple uniforms and ID tags) the ‘named’ Welfare • If you have any concerns speak to your Welfare Notice Boards Lecture Theatres HELP! What should I do? Coordinator and First Aid staff. Officer If you need help, Talk to us!! Need Help? Talk to us! We’ll give you: If you need help, please • Your room key for accommodation talk to a member of staff Remember!!! Our at St Andrew's College • Your identity (ID) tags/lanyard, Shops ATM Cash campus staff wear Language Schools. with 24-hour emergency purple T-shirts Machine numbers. and St Andrew’s identity (ID) tags. We want to help you! You must always wear this. When you are here:

All our staff will be watching you and looking after you.

We’ll show you the important places • During the day: during English lessons classes, on your campus. Watch and Listen activities and excursions. carefully!! • During the evening: during evening activities.

• Sometimes your Group Leader will look after you too. Staff Lanyard St. Andrew’s St. Andrew’s 10 Student Handbook - Merchiston, Napier University College 11 www.standrewscollege.com College SAC LANGUAGE SCHOOLS SAC LANGUAGE SCHOOLS

Your English Lessons Teaching & Learning Learning Your English language classes/lessons are for young You will: people aged between 11 and 18. Your Teachers • Learn general English through topics of interest to There are 5 levels of English: CEFR or A1-C1 young people. Your English language teachers enjoy teaching young First Lesson = Level Test people and want to help you learn. • Take part in conversations and activities with other students, in group work and pair work. In the first lesson you will sit an English language level Your teachers will be: test. This will tell us which class will be best for you. • Practise new vocabulary and "use of English" • Friendly through your student’s book, student diary activities, and class projects. • Helpful • Think about your learning through discussions, self- • Knowledgeable assessment and personal learning plans.

Sometimes, your teacher will take you outside of the Student Books St. Andrew’s College classroom for your lesson. This will help you to become The English Lessons more confident using everyday English and will help you learn about the UK. • There are usually 10 lessons per week (Monday - Language Schools' Book Friday). You will get 2 books The course structure each level is at the front of your Student Book and on our website. • You will have two lessons in the morning or two • 1x St. Andrew’s College Language Schools Student lessons in the after-noon. Diary English Classes • Each lesson is 1.5 hours long.* • 1x St. Andrew’s College Language Schools Student Book • You will have a short break between lessons.

• There will be up to 15 students in your class.

• Classrooms will be modern with WIFI, projectors or Your Student Book is for: smart boards. • English lessons *see campus programme

English Classes After Your Course After your course you can:

• Review vocabulary

• Remember lessons Student Diary Final Lesson = Certificates • Complete any extra exercises Before you go home, you will get a personal certificate. • Keep in touch with new friends (in English!) On the certificate will be:

• Your name

• Campus

• Dates of study Graduation Certificates • CEFR level of your lessons and commitment to learning. St. Andrew’s St. Andrew’s 12 Student Handbook - Merchiston, Napier University College 13 www.standrewscollege.com College SAC LANGUAGE SCHOOLS SAC LANGUAGE SCHOOLS

Your Student Diary is for: Activities • English Lessons Look for the weekly programme on the notice board for details of activities on offer and the location where the • Trips and excursions activity is taking place.

• Campus information You will do many different types of sports and activities • Names of staff with St Andrews College Language Schools and you will be able to choose the activities that you want to do. • Activities To choose your activity, just write your name on the • New vocabulary activity sheet that you prefer.

• Your learning plan • The sports and activities in Merchiston take place on Mondays, Wednesdays, Fridays and every evening. Sign Up Sheets On your first day • The activities are organised and supervised by our friendly Activity Leaders. You will receive your Student Diary at the welcome talk. You can write down any important information you hear • During the activities, you will meet new students about… and you can practise your English language skills. • Members of staff

• The campus Morning and Afternoon Activities • Meal times Our activities and sports are carefully planned for all • The activity programme Ages, abilities and interests.

• The trips you will go on Examples of day activities are.

• Football, Volleyball, Basketball and Handball

In class • Rugby and American Football • Indoor Hockey and Rounders You can also use your Student Diary in class to… Nail Art • Write new words/phrases • Aerobics and Boxercise

• Learn about your teachers and classmates • Badminton

• See what you have learnt each week • Cultural Walks

• Do class work • Jewellery Making and Nail Art workshops • Drama workshops

On trips

Remember to take your Student Diary with you to… Evening Activities

• Learn about the place you are going to In the evenings you will have the opportunity to participate in fun activities interacting with the rest of • Do activates at different places the students on campus. During these activities you will meet friends from different cultures, relax and, of course, • Write down where and when to meet the activity practise your English. leader Ceilidh Dancing • Record your memories St. Andrew’s St. Andrew’s 14 Student Handbook - Merchiston, Napier University College 15 www.standrewscollege.com College SAC LANGUAGE SCHOOLS SAC LANGUAGE SCHOOLS Sample Two Week Programme:

Excursions Safety on excursions Week 1 Monday Tuesday Wednesday Thursday Friday Saturday Sunday • When you travel by bus, you 7:30 Breakfast You will go on full day excursions and half day- must wear a seat belt and stay excursions. 08:45 Break in your seat. 09.00 Wecome Talk & Class 1 A very important part of visiting the UK is enjoying Class Test • Always stay with 3 or more the culture, history and beauty of the country. Your 10.30 Break students excursion programme has been carefully planned so 11.00 Holding Class Class 2 that you can see and learn about many new things. • Do not take anything from 12:30 Lunch OPTIONAL DAY strangers. GLASGOW Your Student Diary has information and activities about 13:30 Break Tell our staff prior the places you will go to. The teachers and activity Visit Kelvingrove to your visit or in • Please listen carefully for all Zumba Museum, your introductory leaders will also help you with facts and information Football meeting what you meeting places and times. 14:00 EDINBURGH EDINBURGH the Riverside Conversation Club EDINBURGH Transport would like to do on about your visits. Mask Making this day. Walk down EDINBURGH Explore the Museum and tour Your safety and security is very, grounds of Explore the round the City the Royal Mile, Learn about Dancing Holyrood Park, haunted history of Ask us for options very important and we will be passing the Centre and quotes! 15:00 Edinburgh's dark Fitness pass by Edinburgh with a looking after you on your excursions to check that you Edinburgh Castle past, with a vist Drama Games Holyrood Palace Ghost Tour (optional entry) Nail Art are safe, happy and learning about the UK. to the Edinburgh (optional entry) (entry included), Greyfriars Dungeons and the Scottish before visitng the (entry included) Aerobics Kirkyard and Parliament, and National Museum 16.00 Touch Rugby have the chance to of Scotland St Giles Cathedral Debate Workshop climb Arthurs seat Jewellery Making

Safety 17:00 Break

1. Walk on the pavement. 18:00 Dinner Dinner Dinner Dinner at Hard Rock Dinner at Hard Rock Bingo or Staff Vs Black & White Themed Find the Logo or The Great British Quiz Karaoke or Social Café Edinburgh Café Glasg ow 2. When crossing the road, (cars drive on the left in the 20:00 Students Sports Disco or Wildlife Scottish Country or Fashion Show Media Challenge UK). Look right/left/right. Tournament Sketching Dance Night

3. Don't carry lots of money with you when you are out. Week 2 Monday Tuesday Wednesday Thursday Friday Saturday Sunday 4. Look after your bag and jacket. 7:30 Breakfast 5. Walk away from difficult situations. 08:45 Break 6. Be quick and careful using a mobile phone. Keep your phone safe. Zumba Football 09.00 Conversation Club EDINBURGH EDINBURGH 7. Stay with your friends (groups of 3). EDINBURGH Mask Making EDINBURGH LOCH LOMOND Visit the grounds Dancing Explore & STIRLING 8. Tell an adult where you are going. Learn the story Take a trip to Edinburgh's 10.00 of the University of Fitness Edinburgh, before of our Planet and Drama Games Edinburgh's Portrait Gallery, Cruise Loch games in Visit Dynamic Nail Art Botanical Gardens before moving Lomond 9. Always wear your ID/lanyard. It has important contact information. Edinburgh Earth for games, quizzes to Princes Street (entry included), Meadow's Park (entry included) Aerobics and challenges. for some final before climbing Touch Rugby shopping the famous 10. Wait in line (Queue). 11.00 Debate Workshop Wallace Jewellery Making Monument DEPARTURE (entry included) DAY 12:00 Break and end the city of Stirling, walking 12:30 Lunch from the Castle (optional entry) 13:45 Break into the town centre. 14:00 Class 1 15.30 Break

16:00 Class 2 Graduation Ceremony

18:00 Dinner

Photograph A Night of Bowling and Fish & Chips Supper Blind Date Game Show Invent, Create & Sell Costume Disco Competition or Arcade Games off 20:00 or Card Games or Action Film Night or Picasso Portraits Werewolves Game Campus

Mask Making St Giles Cathedral All activities are subject to change depending on weather and other mitigating circumstances. St. Andrew’s St. Andrew’s 16 Student Handbook - Merchiston, Napier University College 17 www.standrewscollege.com College SAC LANGUAGE SCHOOLS SAC LANGUAGE SCHOOLS

towards rather than expectations which are either Rules and Regulations Positive Behaviour Policy fulfilled or not. The students bring to our Language St Andrew’s College Language Schools want all students courses a wide variety of behaviour patterns based on to have a positive experience. differences in home values, attitudes, and ethnicity. Be friendly and polite to all St. Immediately tell a manager if St Andrew’s College Language School staff must work Andrew’s College Language something is lost or stolen. We will encourage and support good behaviour. towards standards of behaviour based on the basic Schools staff, Campus Staff, Aims principles of honesty, respect, consideration and Group Leaders and other responsibility. It follows that acceptable standards of Alcohol is not allowed when • To create an environment which encourages and students. behaviour are those which reflect these principles. you are with St Andrew's supports good behaviour. College Language Schools. • To define acceptable standards of behaviour. Be on time for all classes, Anyone student with alcohol activities and excursions. will be disciplined in line with • To encourage consistency of response to both St. Andrew’s College Language positive and negative behaviour. Schools' behaviour policy. • To promote self-esteem, self-discipline and positive Look after the campus relationships. buildings and all facilities. Look after the surroundings During meal times, canteen • To ensure that the St Andrew’s College Language and environment. trays must be used at all times School’s expectations and strategies are widely and should be cleared away. known and understood by staff, students and group leaders.

Common areas and kitchen • To encourage everyone to follow this policy. areas in the accommodation Be friendly and polite to local Standards of Behaviour should be kept clean and tidy people and members of staff who live on campus. at all times. In seeking to define acceptable standards of behaviour it is acknowledged that these are goals to be worked

Immediately tell a manager All students must be inside about a personal accident, or their accommodation by 11pm. if something is broken or not The campus must be quiet working. after 11pm.

No smoking – smoking is not Your campus has CCTV. allowed on the campus or in the accommodation. Put rubbish and litter in bins and leave your room and Any person caught with any accommodation clean and tidy. illegal drugs will be asked to leave St. Andrew’s College Language Schools immediately.

SAC Students St. Andrew’s St. Andrew’s 18 Student Handbook - Merchiston, Napier University College 19 www.standrewscollege.com College SAC LANGUAGE SCHOOLS SAC LANGUAGE SCHOOLS

c) Write an email to the Director of Operations: Simon Online safety Complaints McMillan (off campus) simon.mcmillan@standrewscollege. Definition of cyberbullying Reporting cyberbullying I am not happy with / I do not like … com

Cyberbullying is using the internet, email, online games If this happens to you or someone you know, please talk … my lessons, my accommodation, my activities or 3 Problem not solved something at St Andrews's College etc. or any digital technology to hurt someone else – such to the welfare office or any other member of staff. a) Ask for a meeting with the Director of Operations: as name calling, spreading rumours, upsetting or What should I do? Simon McMillan: +44(0)7701022664 (off campus) humiliating someone else. 1. A small problem We want to help you! a) Talk to your Welfare Co-ordinator, Director of Studies SAFE or Centre Manager (on campus)

Keep safe by being careful not to give out personal information when 2. A big problem S you’re chatting or posting online. Personal information includes your email address, phone number and password. a) Talk to the Director of Studies or Centre Manager (on campus)

b) Talk to the Director of Operations, Simon McMillan: +44(0)7701022664 (off campus) MEETING

Meeting someone you have only been in touch with online can be dangerous. Only do so with your parents’ or carers’ permission and M eve then only when they can be present. Remember online friends are still strangers even if you have been talking to them for a long time.

ACCEPTING

Accepting emails, IM messages, or opening files, pictures or texts A from people you don’t know or trust can lead to problems – they may contain viruses or nasty messages!

RELIABLE

Someone online might lie about who they are and information on R the internet may not be true. Always check information with other websites, books or someone who knows. If you like chatting online it’s best to only chat to your real world friends and family.

TELL

Tell your parents, carer or a trusted adult if someone or something T makes you feel uncomfortable or worried, or if you or someone you know is being bullied online. St. Andrew’s St. Andrew’s 20 Student Handbook - Merchiston, Napier University College 21 www.standrewscollege.com College SAC LANGUAGE SCHOOLS SAC LANGUAGE SCHOOLS

British Culture Weather Telephones/Landline Although the weather in the UK can change, between How do I use the UK phone numbers? English Language May and September it is usually warm and sunny and it Money might rain. To call a UK telephone from outside the UK • Try to speak in English all the time. A good idea is to bring a Waterproof jacket. 0044* + (area code) (0) _ _ _ _ + (number) ______• The main language spoken throughout the UK is English. UK Money in English (STERLING) There will be many shops which sell clothes for all E.g. 0044* (0) 1292 826743 weather. • Different people, from different places, may have Pounds (£) and pence (p)? To call a UK telephone from inside the UK different English accents. £1 = 100p (area code) 0 _ _ _ _+ (number) ______Examples • If you do not understand what someone is saying E.g. 01292 826743 to you, you can say …Could you say that again, £1.00 = one pound, a pound please? ...Thank you! How do I call my country? £5.00 = five pounds etc. • People are usually happy to help and you will soon 50p = fifty pence or fifty P To call your country learn new phrases and expressions. £1.50 = one pound, fifty or one, fifty 00 _ _** (0) _ _ _ _ _ (area code ) + ______(number) £25.99 = twenty-five pounds, ninety-nine Local Customs The UK country code = 0044 or twenty-five, ninety-nine There are very few customs that you need to know, but Notes and Coins these might help you! Coins = 1p, 2p, 5p, 10p, 20p 50p, £1 and £2 Mobile Phones • Queue when waiting for a bus or for service in Notes = £1, £5, £10, £20, £50 and £100 • You can buy a sim-card in many small shops and in banks or shops Mobile Phone shops Keep your money safe! Always have some money in your pocket, wallet, or purse! • Hold the door open for people • You can buy prepaid sim-cards (you pay first and then you use it) for local (in the UK) and • Say “please” and “thank you” when you ask for international calls in most small shops something or get something. • UK local calls (in the UK) are cheaper between 18:00 • It is polite to be on time for appointments or when Electricity Post and 06:00 Monday Friday and Saturday and Sunday meeting people. If you think you are going to be late, tell someone. You can post letters and parcels UK electricity is 240 volts/50 cycles

• You must also tell someone if you cannot attend Where? The UK uses 13-amp, square pin, fused plugs. class or keep an appointment etc. In a Post box (letters and postcards) or a Post Office You can buy an adaptor at an electrical shop or a large (letters and parcels) department store.

Shopping How?

• Shops are usually open from Monday to Saturday, Letters: To post a letter you will need stamps. You can 09:00 to 17:30. buy stamps in the Post Office or small shops. (Stamp)

• Many shops also open on Sundays. Parcels: Take your parcel to the Post Office.

• Most supermarkets are open every day, until 20:00 • Give it to the assistant to weigh . or 21:00 on weekdays and Saturday evenings, • Pay the money. • Some shops open, late to 21:00 in the evenings. How much does it cost?

The cost of post is different for letters, parcels and where the parcel is going to. St. Andrew’s St. Andrew’s 22 Student Handbook - Merchiston, Napier University College 23 www.standrewscollege.com College SAC LANGUAGE SCHOOLS SAC LANGUAGE SCHOOLS

NHS, Doctors, Dentists and Out of Hours Medical Advice The NHS (Natonal Health If you are ill and cannot wait until your GP surgery is Fire open, contact NHS 24: 111 or www.nhs24.com Service) What to do, if you see a fire alarm. Doctors 3 things you must know: GP - (General Practitioner/Local Doctor/Doctor) for minor Leven Health Centre, illness/injury 10 Ponton St, Edinburgh, EH3 9QQ 1. The nearest fire escape. GP Surgery/Clinic (n) -The place a GP works Telephone: +44 (0) 131 536 9700 2. The nearest fire alarm. Treatment (n) Treat (v) - (Help & medicine for illness or 3. The assembly point. injury) Nearest Hospital (Accident And Emergency)

Patient (n) - person who needs treatment for illness/ Royal Infirmary of Edinbugrh, 51 Little France Cresent, Edinburgh, EH164SA injury If you are a wheelchair user or have difficulty using the Telephone: +44(0) 1315361000 Hospital (n)- Place for serious illness/injury stairs: Dentist Ward (n) - Place in hospital where you stay (in bed) 1. Go to the nearest refuge area. The Polwarth Group, Dentist (n) Dental (adj) - treatment for teeth 2. Use the telephone to let the control room know where 33 Polwarth Gardens, Edinburgh, you are. Optician (n) Optical (adj) - treatment for eyes/sight EH11 1LA Accidents and First Aid 3. Wait in the refuge area for further instructions. Entitled (v) - can have/allowed something by law Telephone: +44 (0) 1312298143 What should I do? Outpatent (n) - patent who has appointments with a doctor in a hospital Religion and Religious Please talk to a member of What to do, if you see a fire: staff at St Andrew's College Students be entiled to some NHS treatment. Services Language Schools. 1. Turn on the nearest fire alarm and call 999. Only treatment given in an NHS Accident and 2. Give the exact location of the fire. There are many religions and faiths represented in the Emergency department might be free of charge. UK. 3. Find the nearest fire exit. If the patient has to stay in hospital or given an There are Protestant churches, Roman Catholic and outpatient appointment, you might have to pay. 4. Go to the assembly point. Episcopal churches, Synagogues, Mosques, as well as GPs might agree to treat short-stay students for free, but Hindu and Sikh cen-tres of worship. this will usually be limited to emergency treatment that A prayer room can also be provided on campus for cannot be delayed until the student returns home. Muslim students.

What NHS services are provided free Roman Catholic Church of charge? Sacred Heart, 28 Lauriston St, Edinburgh, EH3 9DJ If you are entitled to NHS treatment, the following Saturday Vigil: 6:30, services should be free. Sunday Service: 7:45, 10:45 and 20:00

• GP appointment (e.g. visiting a local doctor) Church of Scotland • Emergency and non-emergency treatment in a Barclay Viewforth Church Hospital 1 Wright's Houses, Edinburgh, EH10 4HN Church Services: 11am Sunday Mornings What NHS services might I need to Mosque pay for? Edinburgh Central Mosque Even if you are entitled to NHS treatment there are 50 Potterrow, EH8 9BT some services you might need to pay for: Prayer times can be found at this website: www.edmosque.org/about-the-mosque/prayertimes/ • Medicines prescribed by GP Other religious services are all available in the centre of • Dental treatment Edinburgh.

• Optical treatment Student Handbook - Merchiston, Napier University

WE WE ARE ARE HERE HERE WE

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WE ARE HERE

Napier University: Merchiston Napier University: Sighthill Queen Margaret University

City of Glasgow College

WE UWS: Ayr ARE HERE WE ARE WE Essex University: Colchester HERE ARE HERE

Greenwich University: Avery Hill

Greenwich University: Kent

Leeds Beckett University

Contact Us For further information and bookings contact:

Simon McMillan - Director of Operations Email: [email protected] Mob: +44 (0)7701 022 664 Tel: +44 (0)1563 521 739

St Andrew’s College Language Schools Ltd Suite 413, The Pentagon Centre 36 Washington Street Glasgow G3 8AZ Scotland www.standrewscollege.com