Connecting People and Places 2019-20

Connecting People and Places Transport Portfolio 2019-20

Sharing the projects and achievements delivered by the Transport Portfolio's dedicated people in 2019-20.

PUBLISHED BY Department of Transport 140 William Street Perth Western Australia 6000 OCTOBER 2020 www.transport.wa.gov.au Phone: (08) 6551 6000 Fax: (08) 6551 6001

Disclaimer: The information contained in this publication is provided in good faith and believed to be accurate at time of publication. The State shall in no way be liable for any loss sustained or incurred by anyone relying on the information. Connecting People and Places Transport Portfolio 2019-20 Contents

Acknowledgement of Country 4 From the Director General

The Transport Portfolio acknowledges the Traditional Custodians of the land and their 6 Strategic Direction connection to land, waters and community. We pay our respect to all members of Aboriginal 7 About the Transport Portfolio communities and their cultures; and to Elders past, present and emerging. 7 Our People 8 Our Finances 9 Our Performance 10 Our Customers 11 Customer engagement 12 Transport Portfolio structure 13 Our Leadership Team

15 Our Achievements 15 Feature Story: COVID-19 pandemic response and recovery 16 Customer Focussed © Transport Portfolio 2020 Contact us 17 Case Study: Highway to Hell Use of this report in part or as a whole is permitted Department of Transport 18 Sustainable Transport Systems provided there is acknowledgement of any material GPO Box C102, PERTH WA 6839 19 Case Study: Increasing bike riding beneﬁts all quoted or reproduced. Email: [email protected] Website: www.transport.wa.gov.au 20 Innovative Solutions This report was published by the Department of 21 Case Study: Smart Freeway Transport, Main Roads Western Australia and the Main Roads Western Australia Public Transport Authority, October 2020. 22 Optimising Investment PO Box 6202, East Perth WA 6892 23 Case Study: Holistic transport planning for the future Email: [email protected] Disclaimer Website: www.mainroads.wa.gov.au 24 Optimising Investment The Transport Portfolio makes the information in this 25 Case Study: METRONET report available on the understanding that users Public Transport Authority 26 Collaborative Culture exercise their own skill and care with respect to its PO Box 8125, Perth Business Centre, WA 6849 use and interpretation. Changes in circumstances Email: [email protected] 27 Case Study: Westport Taskforce after this document is made available may impact on Website: www.pta.wa.gov.au the accuracy of the information. 28 Looking Ahead 28 Case Study: Transport Portfolio Hackathon Alternative formats 29 This publication is available in alternative formats Facts and Figures upon request. Contact us to request a copy or submit an enquiry. Connecting People and Places Transport Portfolio 2019-20 Contents

Acknowledgement of Country 4 From the Director General

15 Our Achievements 15 Feature Story: COVID-19 pandemic response and recovery 16 Customer Focussed © Transport Portfolio 2020 Contact us 17 Case Study: Highway to Hell Use of this report in part or as a whole is permitted Department of Transport 18 Sustainable Transport Systems provided there is acknowledgement of any material GPO Box C102, PERTH WA 6839 19 Case Study: Increasing bike riding benefits all quoted or reproduced. Email: [email protected] Website: www.transport.wa.gov.au 20 Innovative Solutions This report was published by the Department of 21 Case Study: Smart Freeway Transport, Main Roads Western Australia and the Main Roads Western Australia Public Transport Authority, October 2020. 22 Optimising Investment PO Box 6202, East Perth WA 6892 23 Case Study: Holistic transport planning for the future Email: [email protected] Disclaimer Website: www.mainroads.wa.gov.au 24 Optimising Investment The Transport Portfolio makes the information in this 25 Case Study: METRONET report available on the understanding that users Public Transport Authority 26 Collaborative Culture exercise their own skill and care with respect to its PO Box 8125, Perth Business Centre, WA 6849 use and interpretation. Changes in circumstances Email: [email protected] 27 Case Study: Westport Taskforce after this document is made available may impact on Website: www.pta.wa.gov.au the accuracy of the information. 28 Looking Ahead 28 Case Study: Transport Portfolio Hackathon Alternative formats 29 This publication is available in alternative formats Facts and Figures upon request. Contact us to request a copy or submit an enquiry. The Transport Portfolio agencies – the Department of Transport, Main Roads Western Australia and Public Transport Authority – along with METRONET, Westport Taskforce, Office of Major Transport Infrastructure Delivery (OMTID) and the Portfolio Strategic Projects Office, are committed to working together to plan and deliver transport solutions for a safer, healthier, sustainable and prosperous future for Western Australia.

Some 24 road and maritime projects worth $140 From the Director General million are being expedited to support economic recovery through a new State-wide Construction Panel Contract. These projects are predicted to It is my pleasure to present the Transport Portfolio's support more than 1,000 local jobs. Additionally, Main 2019-20 Connecting People and Places publication. Roads is fast-tracking the tendering process for 11 major road projects worth $2.37 billion, estimated to Transport is a major focus of the State Government. Amid this uncertainty, the Transport Portfolio's support a further 13,000 jobs. Long-awaited projects More than $8 billion of funding has been allocated to dedicated employees rose to the challenge in such as the Bunbury Outer Ring Road, Fremantle transport projects over the next four years. The responding to the COVID-19 pandemic. Thanks to Traffic Bridge, Tonkin Highway Gap project and Portfolio has made significant progress on key decisive leadership and action, additional safety Mitchell Freeway extension will vastly improve initiatives throughout 2019-20, including the Smart measures were swiftly applied to protect both workers connectivity and travel times for both commuters and Freeways project, the final stage of on-demand and customers. Alternative methods of delivering freight vehicles. transport industry reform, Westport's future port important services were implemented or adjustments More now than ever, improving transport across our assessments, and METRONET's ongoing program of made to ensure continuity of operations while State will benefit our way of life and our economy, works. prioritising the safety of our customers and both in the short and longer term. employees. Other highlights include the 2020 Transport Portfolio I am proud to be leading the Transport Portfolio and Leadership Forum in February, which brought I am proud to say that the Transport Portfolio our dedicated teams, and I acknowledge the together 168 leaders from across the Portfolio to continued to deliver its essential services and serve Portfolio's achievements over the past year. I also discuss opportunities to improve future transport our customer base across the State throughout the thank Richard Sellers for his leadership as the Director outcomes. In early March, the Portfolio played a COVID-19 pandemic. I commend the commitment of General – Transport before he commenced a pivotal role in the success of the Highway to Hell our employees during this difficult time. secondment in the role of Director General for the AC/DC tribute concert, which was attended by more At the time of writing, Western Australia, thanks to Department of Jobs, Tourism, Science and Innovation than 150,000 people. the community's patience and adherence to in March 2020. Then the onset of the COVID-19 pandemic in March restrictions, physical distancing and hygiene protocols, I again wish to thank everyone for their contribution. I saw a rapid shift in focus and priorities – not just for has been able to navigate through the pandemic and look forward to another productive year for transport the Transport Portfolio and State Government, but for relax its COVID-19 restrictions sooner than most other in 2020-21 as we continue to do our part in supporting many organisations and communities across the places in Australia, and indeed, the world. the Government to get the State's economy back on world. The Government began to focus on economic track. As the pandemic escalated, Western Australia took recovery in May, with the Transport Portfolio playing a the unprecedented measure of closing its borders to leading role. As an initial step, OMTID was established international and interstate visitors. People were to streamline the delivery of major infrastructure asked to avoid leaving their homes if possible, and projects valued at more than $100 million. Several maintain safe distances and adhere to hygiene procurement processes, including for METRONET protocols. These actions had a significant impact on projects, are being fast-tracked to assist the post- the State's transport services and supply chains. pandemic economic recovery. Peter Woronzow Acting Director General – Transport

4. Connecting People and Places Transport Portfolio 2019-20 The Transport Portfolio agencies – the Department of Transport, Main Roads Western Australia and Public Transport Authority – along with METRONET, Westport Taskforce, Oﬃce of Major Transport Infrastructure Delivery (OMTID) and the Portfolio Strategic Projects Oﬃce, are committed to working together to plan and deliver transport solutions for a safer, healthier, sustainable and prosperous future for Western Australia.

4. Connecting People and Places Transport Portfolio 2019-20 Strategic Direction About the Portfolio

Our Vision The Transport Portfolio inﬂuences and delivers the Government's agenda by providing integrated transport solutions and services.

Customer focussed Sustainable transport Innovative solutions We keep our customers at the system We innovate to optimise our centre of our service delivery and We deliver integrated, safe and service delivery and infrastructure. decision-making. eﬃcient transport solutions.

$ Planning and prioritisation Optimising investment Collaborative culture We plan holistically for a We maximise the beneﬁts of We embrace collaboration to growing State. every transport dollar. achieve better outcomes. Our People We recognise that achieving integrated transport solutions and services can only be realised through the talent and commitment of our people. Our teams allow us to deliver great customer experiences and respond to business challenges and opportunities. The following provides a snapshot of the people who make up the Transport Portfolio teams.

Our Role

Transport isn't about roads, boats, planes, bicycles or This is why the Transport Portfolio exists: to deliver trains – it's about people. an intelligent, interconnected transport network that 62% males Our transport network connects the people of responds to Western Australia's way of life. To ensure 4,809 Western Australia to their homes, families and friends, well-designed transport infrastructure that supports vibrant, healthy and sustainable communities. % as well as to places of work and leisure. 38 females employees Transport keeps the economy moving. We support By approaching transport planning and delivery in a thousands of businesses who rely on road, rail, air, sea more integrated, strategic and innovative way, we and even bike to deliver billions of dollars' worth of can achieve better outcomes. No matter the mode of goods and services each year. Transport keeps our transport people use on any given day – whether supermarkets stocked and connects our resources and driving a car, riding a bicycle, catching public 437 transport or ﬂying on an airplane – we want Western 45 products to the world. Australians to get to where they want to go as regional-based employees quickly and safely as possible. oﬃces

6. Connecting People and Places Transport Portfolio 2019-20 Connecting People and Places Transport Portfolio 2019-20 7. Strategic Direction About the Portfolio

Our Vision The Transport Portfolio inﬂuences and delivers the Government's agenda by providing integrated transport solutions and services.

Our Role

6. Connecting People and Places Transport Portfolio 2019-20 Connecting People and Places Transport Portfolio 2019-20 7. Our Finances Our Performance The Transport Portfolio is responsible for Measuring the Portfolio's performance through timely, accurate and meaningful assessment against key metrics is nearly $76.1 billion of assets and administers an essential part of good management. This data assists in ensuring accountability and transparency while aiding a total capital expenditure of more than $3,409m State good decision-making. $5.3 billion. Funding $673m Commonwealth sources The following is an overview of the Transport Portfolio's performance against assessment metrics in 2019-20. $466m User charges and fees The following is an overview of some of the $ $5.1b4.5b $181m Borrowings key elements of our ﬁnances. $371m Other A detailed breakdown of each agency's workforce and ﬁnances is available in their RESULT TARGET respective 2019-20 Annual Reports. Customer Satisfaction

Roads 90% Total expenditure Trains 94% 2,000 1,897 1,800 Buses 91%

1,600 Ferries 100% 1,400 Cycleways 91% 1,200 Transwa* Not reported 1,000 990 874 $ Million 819 *Survey not conducted due to COVID-19 restrictions 800 Service Reliability 600 415 Buses 83.3% 400 222 200 Trains 95.9% 84 0 Capital Grants and Depreciation Supplies and Employee Other Finance Ferries 95.3% expenditure subsidies services beneﬁts costs Road coaches 98% Total assets Journey time reliability roads** Not reported 25,000 23,438 Congestion Index 81.3%

20,000 Percentage of regional local government areas (LGAs) that have access to regular public transport air services between the LGA and Perth 91.4% Percentage of multi-purpose taxi journeys carrying passengers 15,907 98.5% 15,000 13,382 in wheelchairs which meet the waiting time standard Driver's licence cards issued within 21 days of completed application 100% $ Million 10,000 7,207 ** Note that journey time reliability has not been reported due to the impacts of COVID-19 signiﬁcantly altering travel patterns during this period 6,017 5,000 3,999 Safety 1,933 1,684 1,386 Vehicle examinations completed in accordance with Australian Design 520 463 93.5% 0 136 72 Rules (Safe Vehicles) Driver's licences issued that comply with the Graduated Driver Training and Licensing System (Safe Drivers) 96.8% assets Roads Vessels Railway Railway Property Buildings Amounts and plant and and other and Intangible receivable Maritime infrastructure is ﬁt for purpose when required 99% in progress in under roads under Rolling stock Rolling Construction Construction infrastructure infrastructure infrastructure infrastructure Bridges, other Bridges, Land and land and Land Buses and bus bus and Buses Incidents (accidents) on the water per 10,000 registered recreational Freight network Freight vehicles 10.2

8. Connecting People and Places Transport Portfolio 2019-20 Connecting People and Places Transport Portfolio 2019-20 9. Our Finances Our Performance The Transport Portfolio is responsible for Measuring the Portfolio's performance through timely, accurate and meaningful assessment against key metrics is nearly $76.1 billion of assets and administers an essential part of good management. This data assists in ensuring accountability and transparency while aiding a total capital expenditure of more than $3,409m State good decision-making. $5.3 billion. Funding $673m Commonwealth sources The following is an overview of the Transport Portfolio's performance against assessment metrics in 2019-20. $466m User charges and fees The following is an overview of some of the $ $5.1b4.5b $181m Borrowings key elements of our ﬁnances. $371m Other A detailed breakdown of each agency's workforce and ﬁnances is available in their RESULT TARGET respective 2019-20 Annual Reports. Customer Satisfaction

Roads 90% Total expenditure Trains 94% 2,000 1,897 1,800 Buses 91%

8. Connecting People and Places Transport Portfolio 2019-20 Connecting People and Places Transport Portfolio 2019-20 9. Our Customers Customer Engagement Transport is one of the community's most important assets, enabling access to family, friends, education, employment, recreation and social opportunity. Transport also supports the economy through the efficient and Social and digital channels reliable movement of people and goods. For these reasons, every person in Western Australia is a customer and stakeholder of the Transport Portfolio. are important tools for communicating with our The following snapshot shows some of the ways in which the Transport Portfolio serves the people of WA. customers and supporting service delivery and Facebook Instagram decision-making. The LIKES FOLLOWERS Main Roads 62,570 Transperth 4,989 following is an overview of Transport WA 16,223 Main Roads 3,314 some of our popular We service, manage and maintain… Transperth 14,535 METRONET 1,310 channels. Marine Safety 7,197 Your Move Roads Maritime Your Move 6,827 (@YourMoveWA) 475 More than 18,600 kilometres of roads across As well as 3 Transperth ferries, we monitor METRONET 3,943 Transwa 54* the State, with 1,020 traffic signals, over 3,600 12,700 kilometres of coastline, 98,837 sensors and beacons, and 550 CCTV cameras registered boats, 260,322 licensed skippers, Forrestfield-Airport Link 3,659 2,038 active moorings, 1,436 marine Marine Boatshed 724 Public transport navigational aids and 4 fixed and 2 mobile Transwa 532* Over 116.5 million Transperth total boardings, CCTV cameras on Perth's waterways. We also with 3.02 million SmartRider cards in manage 34 boat harbours supporting 1,658 circulation and 865,000 SmartRider boat pens, 144 moorings and around 300 transactions on an average weekday commercial and retail lessees Trains Cycling Transperth's rail network consists of 181 Almost 300 kilometres of Principal Shared kilometres of track with 72 stations on five Paths for pedestrians and bike riders, with 131 Website lines, 330 Transperth railcars, and monitored cycling projects in development across the VIEWS by over 15,000 CCTV cameras State in partnership with 23 metropolitan and Transperth 36,400,000 45 regional local governments. There are also Buses DoT 30,859,071 137 schools involved in the Your Move Schools Transperth's bus network covers 11 geographic program and 82 organisations involved in the Main Roads 6,190,000 contract areas, with a fleet of 1,483 buses and Your Move Workplaces program Transwa 3,041,425 23 bus depots. We operate more than 900 PTA 1,157,142 orange-school bus services and contracts for Bridges METRONET 921,742 students in rural areas and students attending 1,080 road bridges on the State road network, special education facilities in the metro area 880 road bridges on local government roads, Forrestfield-Airport Link 232,460 Your Move 104,485 Drivers 34 rail bridges and 4 road and rail bridges across the State 1,879,225 licensed drivers and 2,904,385 licensed vehicles across WA, with 1,011,117 Regional services driver and vehicle services transactions We link 240 regional locations to the Perth Twitter processed and 99,812 Practical Driving metropolitan area (and locations in between) FOLLOWERS TWEETS Call centre Assessments conducted with 23 Transwa road coaches and 14 Transwa Main Roads – @Perth Traffic 64,349 8,346 railcars. We have 156 TransRegional buses contacts On-demand transport Transperth – @Transperth 45,500 739 operating town and school bus services in 14 CALLS RECEIVED We oversee 17,607 licensed passenger major regional towns Main Roads – @WA Roads 19,393 6,899 DoT 834,770 transport vehicles and 63,267 licensed Transport – @TransportWAnews 5,270 117 passenger transport drivers Transperth 474,865 Trucks Marine Safety WA – @MarineSafetyWA 1,821 320 34,300 heavy vehicle permits and more than Transwa 142,372 4,500 Heavy Vehicle Accredited Operators METRONET – @metronetperth 743 73 Main Roads 99,920

*Transwa social media platforms launched in March 2020

10. Connecting People and Places Transport Portfolio 2019-20 Connecting People and Places Transport Portfolio 2019-20 11. Our Customers Customer Engagement Transport is one of the community's most important assets, enabling access to family, friends, education, employment, recreation and social opportunity. Transport also supports the economy through the efficient and Social and digital channels reliable movement of people and goods. For these reasons, every person in Western Australia is a customer and stakeholder of the Transport Portfolio. are important tools for communicating with our The following snapshot shows some of the ways in which the Transport Portfolio serves the people of WA. customers and supporting service delivery and Facebook Instagram decision-making. The LIKES FOLLOWERS Main Roads 62,570 Transperth 4,989 following is an overview of Transport WA 16,223 Main Roads 3,314 some of our popular We service, manage and maintain… Transperth 14,535 METRONET 1,310 channels. Marine Safety 7,197 Your Move Roads Maritime Your Move 6,827 (@YourMoveWA) 475 More than 18,600 kilometres of roads across As well as 3 Transperth ferries, we monitor METRONET 3,943 Transwa 54* the State, with 1,020 traffic signals, over 3,600 12,700 kilometres of coastline, 98,837 sensors and beacons, and 550 CCTV cameras registered boats, 260,322 licensed skippers, Forrestfield-Airport Link 3,659 2,038 active moorings, 1,436 marine Marine Boatshed 724 Public transport navigational aids and 4 fixed and 2 mobile Transwa 532* Over 116.5 million Transperth total boardings, CCTV cameras on Perth's waterways. We also with 3.02 million SmartRider cards in manage 34 boat harbours supporting 1,658 circulation and 865,000 SmartRider boat pens, 144 moorings and around 300 transactions on an average weekday commercial and retail lessees Trains Cycling Transperth's rail network consists of 181 Almost 300 kilometres of Principal Shared kilometres of track with 72 stations on five Paths for pedestrians and bike riders, with 131 Website lines, 330 Transperth railcars, and monitored cycling projects in development across the VIEWS by over 15,000 CCTV cameras State in partnership with 23 metropolitan and Transperth 36,400,000 45 regional local governments. There are also Buses DoT 30,859,071 137 schools involved in the Your Move Schools Transperth's bus network covers 11 geographic program and 82 organisations involved in the Main Roads 6,190,000 contract areas, with a fleet of 1,483 buses and Your Move Workplaces program Transwa 3,041,425 23 bus depots. We operate more than 900 PTA 1,157,142 orange-school bus services and contracts for Bridges METRONET 921,742 students in rural areas and students attending 1,080 road bridges on the State road network, special education facilities in the metro area 880 road bridges on local government roads, Forrestfield-Airport Link 232,460 Your Move 104,485 Drivers 34 rail bridges and 4 road and rail bridges across the State 1,879,225 licensed drivers and 2,904,385 licensed vehicles across WA, with 1,011,117 Regional services driver and vehicle services transactions We link 240 regional locations to the Perth Twitter processed and 99,812 Practical Driving metropolitan area (and locations in between) FOLLOWERS TWEETS Call centre Assessments conducted with 23 Transwa road coaches and 14 Transwa Main Roads – @Perth Traffic 64,349 8,346 railcars. We have 156 TransRegional buses contacts On-demand transport Transperth – @Transperth 45,500 739 operating town and school bus services in 14 CALLS RECEIVED We oversee 17,607 licensed passenger major regional towns Main Roads – @WA Roads 19,393 6,899 DoT 834,770 transport vehicles and 63,267 licensed Transport – @TransportWAnews 5,270 117 passenger transport drivers Transperth 474,865 Trucks Marine Safety WA – @MarineSafetyWA 1,821 320 34,300 heavy vehicle permits and more than Transwa 142,372 4,500 Heavy Vehicle Accredited Operators METRONET – @metronetperth 743 73 Main Roads 99,920

*Transwa social media platforms launched in March 2020

10. Connecting People and Places Transport Portfolio 2019-20 Connecting People and Places Transport Portfolio 2019-20 11. Transport Portfolio Structure Leadership Team

The Director General of the Department of Transport In addition, the Office of Major Transport Peter Woronzow Iain Cameron (DoT) concurrently holds the positions of Infrastructure Delivery (OMTID) was established and Acting Director General – Transport Managing Director, Department of Transport Commissioner of Main Roads and Chief Executive is currently being led by Leo Coci. OMTID will Peter was appointed Acting Director General – As Managing Director, Iain chairs DoT's Corporate Officer of the Public Transport Authority (PTA). These streamline and fast-track delivery of important Transport in March 2020, having previously been in the Executive and oversees the delivery of a wide range of three agencies are the core of the Transport Portfolio. transport projects valued at more than $100 million role of Managing Director, Main Roads. Peter brings a transport-related and support services. He has to support Western Australia's post-COVID-19 In March 2020, Richard Sellers accepted a secondment wealth of experience, having worked in the Transport extensive policy, strategy and leadership experience in economic recovery. as Director General of the Department of Jobs, Portfolio for several decades. Peter is a member of a diverse range of portfolios across the public sector Tourism, Science and Innovation. Since that time, The Portfolio Strategic Projects Office identifies and CPA Australia, Chairman of the Australian Road including education, health, transport and road safety. Managing Director of Main Roads, Peter Woronzow, manages strategic projects across the Portfolio Research Board and a Director on the Board of Iain is the Chair of the WA Road Safety Council, a has been Acting Director General – Transport, taking agencies. The Westport Taskforce office is led by a Austroads Ltd. Through these and other roles, Peter Trustee on the Board of Towards Zero Foundation (a overall responsibility for providing strategic direction Project Director who reports to the Managing actively contributes to the achievement of strong UK registered charity), an Independent Director on the and leadership across the Transport Portfolio. This Director DoT, while the Independent Chair of national transport outcomes. Board of the Australasian New Car Assessment includes working closely with our colleagues in the Westport reports to the Minister for Ports. Program (ANCAP) and the Co-Chair of the various Port Authorities. Commonwealth Road Safety Initiative, London. Iain seeks to achieve results for the community of WA While Peter is undertaking the role of Director General, through a focus on customers, culture and Des Snook is Acting Managing Director of Main Roads. collaboration. In other changes, Iain Cameron was appointed Managing Director of the Department of Transport.

OUR LEADERSHIP TEAM Left to Right: Des Snook, Acting Managing Director, Main Roads Western Australia; Iain Cameron, Managing Director, Department of Transport; Peter Woronzow, Acting Director General - Transport; Mark Burgess, Managing Director, Public Transport Authority and Anthony Kannis, Managing Director, METRONET

Minister for Ports Minister for Transport Port Authority Boards Hon. Alannah MacTiernan MLC Hon. Rita Saﬃoti MLA

Acting Director General - Transport Peter Woronzow

Westport Public Oﬃce of Major Department of Portfolio Taskforce Main Roads WA Transport METRONET Transport Transport Strategic Independent Acting Managing Authority Managing Infrastructure Managing Projects Oﬃce Chair Director Managing Director Delivery Director Director Nicole Des Snook Director Anthony Kannis Leo Coci Iain Cameron Steve Beyer Lockwood Mark Burgess

12. Connecting People and Places Transport Portfolio 2019-20 Connecting People and Places Transport Portfolio 2019-20 13. Transport Portfolio Structure Leadership Team

Minister for Ports Minister for Transport Port Authority Boards Hon. Alannah MacTiernan MLC Hon. Rita Saﬃoti MLA

Acting Director General - Transport Peter Woronzow

12. Connecting People and Places Transport Portfolio 2019-20 Connecting People and Places Transport Portfolio 2019-20 13. Our Achievements

Des Snook Anthony Kannis Acting Managing Director, Main Roads Managing Director, METRONET FEATURE STORY Western Australia Anthony was appointed Managing Director, Des is currently ﬁlling the role of Managing Director for METRONET in June 2017. He has previously worked Main Roads, drawing on his extensive experience for various government agencies including Treasury working in senior roles across Main Roads in Perth and and Police. Anthony is responsible for leading the regional Western Australia. This provides him with a multi-agency team that will deliver the initial COVID-19 Pandemic Response and Recovery good understanding of the State-wide functions, planning and development of METRONET projects to responsibilities and services of Main Roads. He is also investment decision, while overseeing an overall The COVID-19 pandemic presented a number of unprecedented challenges Western Australia's Alternate Director on the boards of program timeline and budget. Austroads and Transport Certiﬁcation Australia, and impacting services, customers and stakeholders across the Transport Portfolio. continues to hold State-wide responsibility for the delivery of heavy vehicle services.

Mark Burgess Managing Director, Public Transport Authority Mark was appointed Managing Director of the Public Transport Authority in 2010 and is responsible for the day-to-day operations of the agency. Mark has 22 years' experience in senior public transport roles in WA and, before moving to the Managing Director position, was Executive Director of the Transperth system – Perth's integrated bus, train and ferry system – for 12 years. This included a period when that function resided in the Department of Transport and the Department for Planning and Infrastructure. Prior to Nicole Lockwood his public transport roles, Mark gained extensive Independent Chair, Westport Taskforce By the end of March 2020, WA's borders were closed Ÿ logistics, transport and people management skills Provision of traffic management services to to interstate and international visitors. Impacts across during his 21 years serving in the Australian Army. Nicole was appointed Independent Chair of the support WA Police with regional and intra-regional Westport Taskforce in September 2017. She the Transport Portfolio changed the way frontline travel restrictions at check points and borders. brings to the role a wealth of experience from workers and those in customer service interacted with Ÿ customers in a bid to adhere to social distancing and Establishing a 13COVID hotline to respond to government and the private sector in the areas community enquiries. of urban renewal, regional development, manage the COVID-19 restrictions. Impacts included: Ÿ infrastructure and freight. Nicole is also Chair Ÿ 6,500 non-essential C Class Practical Driving Support in the creation of the G2G PASS app to of the Freight and Logistics Council of WA, Assessments (PDAs) postponed from March to May, manage border restrictions. Deputy Chair of Infrastructure Western with a backlog of 35,000 PDA bookings resulting in Ÿ Working with industry and aviation partners to Australia, and a Board Member for the Water the short term. keep freight supply chains and a minimum Corporation. Ÿ Patronage on the Transperth network falling by network of air services operating to ensure almost 90 per cent as more people started working supplies of food, essential products and workers, from home. As a measure to increase hygiene and medical supplies, delivery of air freight and reduce the risk of spreading the virus, an increased emergency services. cleaning regime began on all public transport to Ÿ Employees across the Portfolio responding to the higher than normal standards with touch points on pandemic's significant impacts with commitment all services cleaned after every trip. and flexibility, and for those who could, they Ÿ Transwa instigated cashless ticket purchasing as an worked remotely. additional safety measure for passengers. With restrictions having eased by the beginning of Ÿ Transport (Road Passenger Services) Amendment June 2020, the focus on recovery began. The (COVID-19 Response & Regional Assistance) Act Transport Portfolio is integral to WA's recovery in 2020 established to guide the on-demand transport revitalising the State's economy through the delivery industry. of a number of key infrastructure projects. The Portfolio established the Office of Major Transport Ÿ Delays due to travel restrictions impacted delivery of Infrastructure Delivery (OMTID) to streamline the roll- some infrastructure projects and opportunities for out of key transport infrastructure projects which will normal community engagement practices. assist in providing stimulus into the economy and creating jobs for Western Australians.

14. Connecting People and Places Transport Portfolio 2019-20 Connecting People and Places Transport Portfolio 2019-20 15. Our Achievements

14. Connecting People and Places Transport Portfolio 2019-20 Connecting People and Places Transport Portfolio 2019-20 15. Customer Focussed CASE STUDY

We keep the customer at the centre of our service delivery and decision-making

During 2019-20, we: Ÿ launched Stage 2 of the on-demand transport Highway to Hell reforms in July 2019, which have improved the Ÿ kept our essential services operating throughout safety, pricing, choice and flexibility of the on- In March 2020, the Transport Portfolio helped make the spectacular free public event, the COVID-19 crisis and communicated significant demand transport industry; Highway to Hell, a major success. Our teams worked tirelessly with other stakeholders for COVID-19 public transport network changes to passengers; Ÿ implemented Transwa on-time running displays at months to ensure the community enjoyed their experience. East Perth, Bunbury and Kalgoorlie; and Ÿ transitioned METRONET's community information Ÿ sessions to an online format in response to COVID- launched an updated version of the Transperth Held as part of the 2020 Perth Festival, Highway to Highway to Hell Statistics 19 restrictions; App. Hell saw more than 150,000 people turn out to pay tribute to legendary Australian rock band, AC/DC. The Ÿ 150,000 people in attendance Ÿ improved disability access on the South West Main In 2020-21, we will: event's travelling stage meant the temporary closure Rail Line and the Eastern Goldfields Railway by Ÿ 10.5km closure of a State Highway for 10 hours, of Canning Highway, one of Perth's main arterial delivering two high-level platforms at North Ÿ impacting on 15 signalised intersections and 110 launch a one-stop online portal that provides roads, between the Kwinana Freeway and Queen Dandalup and Cookernup; side roads. Requiring 250 traffic controllers, information on all transport infrastructure related Victoria Street, Fremantle. 1.5km of barriers, 200 water-filled barriers and Ÿ determined a more coordinated, consistent projects planned and underway across the State; PTA had the challenging task of delivering efficient 250 HVM barriers approach to delivering travel information based on Ÿ conduct community consultation for the public transport services for the massive event crowds a review; Ÿ 13,000 bus boardings, with 170 buses Forrestfield-Airport Link bus network planning; over a vast area with many road closures in place. undertaking 400 trips Ÿ undertook community consultation on more than Ÿ enhance the onboard experience for Transwa Transperth's communications – primarily utilising 20 metropolitan and regional road projects; passengers on the Prospector and road coach fleet Facebook and Instagram – focussed on both advising Ÿ 32,000 train boardings through Canning Bridge, concert-goers of their transport options, as well as Bull Creek, North Fremantle and Fremantle train Ÿ completed the Wheatbelt Secondary Freight Route with the introduction of Wi-Fi; updating regular commuters on disruptions to their stations. that engaged 42 local governments to identify 80 Ÿ introduce new technology designed to improve our services. More than 20,000 people visited the routes on local roads to improve safety and telephony service for people seeking transport Transperth website prior to the event to plan their efficiency; information; journeys. Ÿ surpassed 600,000 DoTDirect customers and Ÿ finalise arrangements for a zip-line and adventure Considerable planning and coordination between Main Mitigation plans; media and community liaison; introduced a digital billing option; climb on Matagarup Bridge; Roads and PTA was required to ensure that buses command and control; incident management and Ÿ launched a new PlatesWA website to simplify Ÿ play a leading role in the delivery of WA's were able to deliver passengers to the event and contingency; heavy vehicle access; and route designing and purchasing optional plates; economic recovery by delivering infrastructure effectively clear them afterwards. Three special bus management. routes were developed specifically for this event, with Ÿ projects; and On the day of the event, Main Roads and PTA actioned a comprehensive plan to catch up on a Transperth staff on the ground throughout the day to representatives joined WA Police, Perth Festival, St. backlog of some 35,000 PDA bookings that were Ÿ launch a new boating app aimed at keeping provide support and respond to issues as needed. Johns Ambulance, Department of Fire and postponed or not released to the public between boating enthusiasts safe on the water. March and May 2020 due to COVID-19; Main Roads undertook the planning and delivery of Emergency Services and local government at the transport management to reduce impacts to the Road Network Operations Centre. Using state-of-the- Ÿ bolstered marine safety compliance by rolling out wider road network and maximise the efficiency and art technology, the team monitored and manually additional mobile CCTV units and on-water radar safety of transport measures. This included detailed controlled over 70 signalised intersections to ensure speed signs; assessment of road network impacts; development of the event ran smoothly with minimal impacts to the detailed traffic management and Hostile Vehicle road network outside of the event zone.

16. Connecting People and Places Transport Portfolio 2019-20 Connecting People and Places Transport Portfolio 2019-20 17. Customer Focussed CASE STUDY

We keep the customer at the centre of our service delivery and decision-making

16. Connecting People and Places Transport Portfolio 2019-20 Connecting People and Places Transport Portfolio 2019-20 17. Sustainable Transport Systems CASE STUDY

We deliver integrated, safe, eﬃcient transport solutions

During 2019-20, we: In 2020-21, we will: Increasing bike riding benefits all Ÿ started construction on four METRONET projects Ÿ progress the remaining METRONET Stage 1 projects The COVID-19 pandemic saw Western Australians ride their bikes in record numbers. Some (Bayswater Station Upgrade, Yanchep Rail still in planning to delivery, including the Inner bike paths around Perth reported up to four times the usual number of riders between April and Extension, Thornlie-Cockburn Link, and the Denny Armadale Line Level Crossing Removals, Byford Rail Avenue Level Crossing Removal); progressed Extension and Midland Station projects; June 2020, with the overall bike network reporting a 45 per cent increase in volume. This planning for the Inner Armadale Line level crossing resurgence reinforced the importance of a safe, accessible and connected bicycle network. Ÿ upgrade infrastructure in preparation for trialling removals and Byford Rail Extension; and advanced electric buses; the Morley-Ellenbrook Line to the procurement Over the past 12 months, the Transport Portfolio phase; Ÿ continue to progress 131 cycling projects in How the WA community embraced progressed several vital Principal Shared Path (PSP) partnership with 23 metropolitan and 45 regional their bikes in the COVID-19 pandemic Ÿ completed NorthLink WA, the single largest road projects, including opening Stage 2 of the Fremantle local governments across WA; project in the State's history, and achieved an PSP between Grant Street and Victoria Street Station Ÿ 1 in 5 Western Australians rode their bike at least Ÿ excellent rating from the Infrastructure award and progress works on the Bunbury Outer in August 2019; commencing construction on the weekly during April and May 2020 Sustainability Council of Australia; Ring Road; Success Hill station section of the Perth to Midland PSP; and nearly completing the $19 million section of Ÿ 40 per cent of those who rode their bikes during Ÿ delivered new overtaking lanes on Brand Highway Ÿ progress plans for the next stage of the Albany the Mitchell Freeway PSP between Hutton Street and this period were doing so more regularly and improvements to Indian Ocean Drive; Ring Road; and Glendalough station. Ÿ Picturesque bike paths along the coast and Ÿ re-used more than 34,000 tonnes of crushed Ÿ commence the Regional Road Safety Improvement DoT continued working closely with local Swan River experienced up to five times more concrete demolition waste and almost 4,000 car Program of widening and sealing road shoulders governments on the Long-Term Cycling Network bike riders, particularly on weekends tyres on Main Roads' projects; and introducing audible edge lines across the (LTCN) for Perth and Peel. Once endorsed in 2020-21, Ÿ Ÿ regional road network. Reasons for riding included recreation, fitness, progressed construction of three new Safe Active the LTCN will guide future infrastructure planning to getting outdoors, visiting family/friends and Streets in Nedlands, Melville and Bassendean; better connect suburbs by linking paths to schools, travelling to school, work or university community facilities, recreational spaces and Ÿ had 80 local government projects apply for $14 transport services. Ÿ Most growth was driven by families and 35–54 million in bike network grants; and year olds, but all demographic groups observed Progress continued on the Regional 2050 Cycling Ÿ doubled participation in the Your Move Schools some growth Strategies, aimed at delivering cycling infrastructure program and doubled the number of schools to improve liveability and economic development in Sources: People's Voice Survey. 2020. Painted Dog Research. awarded Connecting Schools Grants up to 24. The Department of Transport's fixed piezoelectric bike counter regional areas. The Pilbara 2050 Cycling Strategy was data. released for stakeholder consultation in June 2020 and work continues on the Avon Central Coast Strategy. transport habits. The next project, Your Move Stirling, is now set to launch in 2020-21. DoT's Your Move program focuses on changing behaviour to encourage more people to walk, ride, By taking a holistic approach to planning WA's bike scoot and use public transport. The Your Move network, the Transport Portfolio is ensuring our Bassendean project, which wrapped up in 2019, was a cycling infrastructure will continue to meet growing huge success, with 87 per cent of participants saying demand and encourage more people to ride. Bike they would recommend the program to others and 98 riding is an environmentally friendly and healthy way per cent saying they would maintain their new to travel.

18. Connecting People and Places Transport Portfolio 2019-20 Connecting People and Places Transport Portfolio 2019-20 19. Sustainable Transport Systems CASE STUDY

We deliver integrated, safe, eﬃcient transport solutions

18. Connecting People and Places Transport Portfolio 2019-20 Connecting People and Places Transport Portfolio 2019-20 19. Innovative Solutions CASE STUDY

We innovate to optimise our service delivery and infrastructure

During 2019-20, we: Ÿ undertook a Heavy Vehicle Compliance Automation Smart Freeway project to improve the effectiveness of investigation Ÿ launched the 13COVID hotline within a week, and intelligence driven activities; and We delivered Perth's first Smart Freeway in 2020, designed to reduce congestion, improve operated by employees working from home, to safety and make better use of existing infrastructure. respond to community enquiries seven days a week; Ÿ held the first Transport Portfolio Industry Hackathon, bringing together WA innovators to Ÿ assisted WA Police and the Department of Primary produce creative, original solutions to transport Industries and Regional Development in developing challenges (see case study on page 28). Part of the Transforming Perth's Freeways strategic Ÿ automatic incident detection systems installed and administering the innovative G2G PASS app, program, the Smart Freeway – Kwinana Northbound between Canning Highway and the Narrows Bridge, which enabled more than 135,000 border pass In 2020-21, we will: project is the largest Intelligent Transport Systems to alert the Road Network Operations Centre applications to be processed digitally; (ITS) project we have undertaken. More than 800 ITS (RNOC) to incidents or breakdowns, supported by Ÿ devices were installed on Kwinana Freeway CCTV cameras that allow further visual Ÿ completed planning for the METRONET Morley- launch the Your Move travel behaviour change northbound to create the Smart Freeway section. The investigation; Ellenbrook Line, with the project being added to program in the City of Stirling; devices support smart technologies that are used to Infrastructure Australia's Infrastructure Priority List; Ÿ Ÿ coordinated ramp signals installed at on-ramps to upgrade infrastructure in preparation for trialing adjust speed limits to get more traffic through during help the flow of traffic onto the freeway and Ÿ completed tunnelling on the METRONET electric buses; busy periods; open and close traffic lanes in the event improve merging at Farrington Road, South Street, Forrestfield-Airport Link with the breakthroughs of Ÿ of an incident; and control the flow of traffic on the continue to develop and implement new ways of Leach Highway and Cranford Avenue; tunnel boring machines Grace and Sandy near working in response to COVID-19; ramps. Bayswater Station; Ÿ comprehensive CCTV coverage linked to Main Ÿ A Smart Freeway was the best solution for the open Perth's first Smart Freeway, helping to Roads' RNOC; and Ÿ established the Office of Major Transport manage road congestion and improve safety; constrained section of road between Canning Infrastructure Delivery to streamline the rollout of Highway and the Narrows Bridge, where the railway Ÿ better facilitated driver information through Ÿ critical transport infrastructure projects to support continue to prepare for autonomous vehicles by and Swan River prevented widening. freeway electronic message signs informing the economy and jobs post-pandemic; working with national bodies on regulation, trials motorists in real-time of traffic conditions ahead. and research; The Smart Freeway includes a range of impressive Ÿ drafted, debated and passed the Transport (Road measures: To operate these new technologies effectively, a Ÿ Passenger Services) Amendment (COVID-19 collaborate across government on developing an training program was created with input from leading Ÿ creation of an additional lane by transitioning the Response and Regional Assistance) Act 2020 Electric Vehicle Strategy for WA; experts around the world. In preparation for the emergency stopping lane for use between Canning legislation within one week; launch, the project team undertook a series of Ÿ undertake further research on increasing use of Highway and the Narrows Bridge; desktop and onsite familiarisation trials with Ÿ continued work on the implementation of the Traffic recycled materials in our infrastructure projects; Ÿ safely enabling all-lane running by implementing a emergency services, vehicle recovery companies, Signal Priority System to enable late-running buses and 'smart system' to close and reopen traffic lanes, maintenance providers and others. In this controlled to receive green light traffic signal priority; Ÿ consider how the Portfolio can contribute to adjust speed limits and provide emergency access environment, teams experienced the new road Ÿ expanded the Addinsight system to improve achieving the State Government's vision for zero during incidents, similar to the system used in the configuration and technologies, updating team network performance monitoring and reporting; net emissions by 2050. Graham Farmer Freeway tunnel; operating practices prior to project opening. Ÿ delivered the second phase of the online Cycling Ÿ used to improve traffic flow by adjusting the speed More information about this project can be found on Incident Reporting Facility and integrated the tool limits based on traffic volumes and conditions; the Smart Freeways website. with the Your Move online journey planner; Ÿ emergency stopping bays provided at regular intervals, every 600 metres on average, for vehicles to use in the event of a breakdown or incident;

20. Connecting People and Places Transport Portfolio 2019-20 Connecting People and Places Transport Portfolio 2019-20 21. Innovative Solutions CASE STUDY

We innovate to optimise our service delivery and infrastructure

20. Connecting People and Places Transport Portfolio 2019-20 Connecting People and Places Transport Portfolio 2019-20 21. Planning and Prioritisation CASE STUDY

We plan holistically for a growing State

During 2019-20, we: In 2020-21, we will: Holistic transport planning for the future Ÿ finalised Westport's Stage 2 Report, highlighting its Ÿ complete a development master plan for Hillarys A key role of the Transport Portfolio is to ensure holistic, long-term planning for all aspects recommended port and supply chain options for Boat Harbour, identifying ways to enhance and of the transport network. Here are a few key strategies the Portfolio has progressed over the Perth's long-term trade, industry and freight revitalise this important tourist and family requirements; destination; past year. Ÿ continued to progress planning and commenced Ÿ begin more detailed investigations for the next delivery of the first stage of METRONET; stage of the Westport Taskforce's planning; In response to growing commuter numbers and Outside of our cities, WA's freight road and rail Ÿ developed a level crossing removal masterplan for Ÿ continue to progress the State Aviation Strategy, constraints within Perth's central business district networks are the arteries of our State's economy, vehicle crossings on the Midland and Fremantle and work with the aviation industry to rebuild (CBD), DoT has been developing the Perth Greater facilitating the movement of agricultural products and Lines; regional air services and implement affordable CBD Transport Plan. This Plan will prioritise initiatives resources. The Revitalising Agricultural Region Freight and infrastructure to improve transport outcomes in Strategy, released in June 2020, was produced in Ÿ airfares; published the PTA bus journey time data review the near-term. The Plan is being developed with the collaboration with the Portfolio partners and the Ÿ Public Transport – Major Corridor Review 2018 as an continue to progress the delivery of METRONET; City of Perth, Town of Victoria Park and Transport Department of Primary Industries and Regional aid to local government to identify public transport Ÿ finalise and release the Perth Greater CBD Portfolio partners, with community and stakeholder Development. It contains a list of 20 priority projects corridor congestion issues; Transport Plan; consultation being paramount. The final Plan is set to for developing of vital regional road, rail, intermodal Ÿ implemented significant changes to bus and train be delivered in 2020-21, outlining a transport vision, and port capacity for the next 10-15 years. Ÿ implement the final stage (Stage 3) of the on- services across the Transperth network from July objectives and outcomes for Perth's CBD, and a list of demand transport industry reforms, marking a The draft South West Supply Chain Strategy (SWSCS) 2019 to improve service delivery; priority projects for the next 10 years. major milestone in customer-and safety-focussed was released for public comment in late June 2020. Ÿ created a regional Engineering Associate legislation; A global trend is the burgeoning popularity of The South West region is of strategic importance to traineeship program to provide long-term business Personal Mobility Devices (PMDs), such as e-scooters, the State, with diverse industries and a growing Ÿ commence tendering and construction of the next and technical resourcing, growth and flexibility in which are sustainable and affordable modes of population. With a view to optimising economic stage of the Fremantle PSP; our regional areas; transport. PMDs present an opportunity to lessen car development, the draft SWSCS identifies and Ÿ commence research and consultation to develop dependency, allow efficient movement within cities prioritises future road, rail, air and port infrastructure Ÿ engaged with Infrastructure WA to develop the 20- strategies to address the declining rates of active and suburbs, and connecting people to public requirements. The document is the culmination of year visionary State Infrastructure Strategy travel to schools in WA; transport hubs that may be just outside of walking rigorous research and supply chain mapping, as well discussion paper, A Stronger Tomorrow; and distance. as consultation with stakeholders including the Ÿ begin developing a cross-government Western Portfolio agencies, Southern Ports, South West Ÿ released a draft State Aviation Strategy for public While e-scooters present many benefits, the Transport Australian Bicycle Riding Strategy; Development Commission, local government, industry comment, outlining recommendations on how to Portfolio must ensure the safety of users as well as and businesses. improve airfares and services on WA intrastate air Ÿ continue developing the Rail Growth Plan, a long- other transport network patrons. To that end, we are routes. term strategy for the passenger rail network; working with a range of stakeholders to determine how to safely integrate the use of e-scooters on our Ÿ continue community consultation and planning for transport network. The National Transport the delivery of the Swan River Crossings Project; Commission is also considering how to bolster safety and outcomes for PMDs, with recommendations on Ÿ look at opportunities to recommence the Perth establishing a regulatory framework due in 2020-21. Area Travel Household Survey (PATHS) which collects travel behaviour data to inform planning and land use, which was suspended due to COVID-19.

22. Connecting People and Places Transport Portfolio 2019-20 Connecting People and Places Transport Portfolio 2019-20 23. Planning and Prioritisation CASE STUDY

We plan holistically for a growing State

22. Connecting People and Places Transport Portfolio 2019-20 Connecting People and Places Transport Portfolio 2019-20 23. Optimising Investment CASE STUDY

We maximise the beneﬁts of every transport dollar $

During 2019-20, we: (RADS), with a combined grant value of almost $1.2 METRONET million and combined project value of almost $2 Ÿ streamlined the Portfolio's budgeting and million; METRONET is a new standard in cross-government collaboration, integrating land use and investment teams to ensure timely decision-making Ÿ infrastructure objectives to optimise infrastructure spend and deliver better travel choices for and accurate financial information to support the completed the Mt Claremont bus depot which is COVID-19 economic recovery; part of a push to future-proof Transperth's bus everyone. operations by ensuring that as many bus depots as Ÿ approved a new State-wide Construction Panel possible are owned by the State; Contract to minimise the costs of tendering for Ÿ The milestones were rolling in the last financial year, Major contracts were awarded for six METRONET small and medium-sized contractors on continued to progress towards GovNext-ICT, a whole-of-government approach to simplify and with the most noteworthy being the end of tunneling projects, collectively supporting thousands of jobs construction projects up to a value of $20 million, for the Forrestfield-Airport Link, which will be known when in delivery. Among these is the Railcar Program while maximising the spread of work amongst connect information and communications technology and systems; as the Airport Line once it becomes operational. to deliver and locally build 246 new C-series railcars at these companies; a facility in Bellevue, which started construction by Together, tunnel boring machines Grace and Sandy Ÿ Ÿ implemented the Pinch Point Program that Subiaco-based FIRM Construction in January 2020. had several teams adopt an activity-based way of installed a total of 9,000 tunnel rings, comprising identifies low-cost solutions to improve road working, which enables employees to work more 54,000 locally fabricated concrete segments to form The METRONET program aims to integrate delivery of journey times and reduce congestion; and flexibly and reduce the need for workstations; the tunnel walls. The tunnels will link three new priorities across the Transport Portfolio to make Ÿ Ÿ continued to ensure the consideration of land use continued to support open data principles aligned stations at High Wycombe, Airport Central and efficient use of resources, integrating cycling outcomes is embedded in the design of METRONET to the Western Australian whole-of-government Redcliffe to the existing rail network. With tunneling infrastructure, bus connections, and Main Roads' infrastructure to deliver outcomes that will cut Open Data Policy. now complete, the focus turns to installing the projects such as Tonkin Gap. systems and tracks in the two 8-kilometre tunnels. congestion, reinvigorate suburbs and create jobs; In 2020-21, projects in planning will progress to have In 2020-21, we will: Ÿ transitioned the provision of Main Roads telephony Another key milestone was the completion of them ready for market, and several major delivery services to DoT, who will now deliver these services Ÿ increase new leasing opportunities, optimise planning for the Morley-Ellenbrook Line, with an contracts will be awarded, including for Lakelands as part of their bigger call centre operations; leasing revenue and mitigate impacts on tenants as endorsed project definition plan released in June Station and the Morley-Ellenbrook Line main works. a result of COVID-19; 2020 and the project added to Infrastructure The METRONET program of projects will provide a Ÿ supported many State and local government Australia's Infrastructure Priority List. pipeline of contracts, jobs and investment to support agencies to progress numerous coastal Ÿ continue work on the delivery of Tonkin Highway Western Australia's post-pandemic economic While delivering more stations and more trains for infrastructure projects, including Bunbury's Gap Project and associated road works for the recovery effort. Perth, METRONET is supporting local businesses and waterfront project with delivery of the Jetty Road METRONET Morley–Ellenbrook line; job opportunities. Local businesses are encouraged to causeway upgrade works, Port Hedland's Spoilbank Ÿ Marina, Ocean Reef Marina, Two Rocks Marina, complete the $12.3 million Jetty Road causeway register their interest in working on METRONET Beadon Creek Training Wall and boating facilities at upgrade at Casuarina Boat Harbour, which is a key projects through the Construction Business Register, Broome's Town Beach and Tantabiddi in Exmouth; part of Stage 2 of the Transforming Bunbury's which is provided to major contractors as a list of Waterfront project; and potential local suppliers to subcontract work out to. Ÿ delivered the Bandy Creek Weir Replacement Ÿ project at Esperance; complete development and begin delivery of the five-year Congestion Strategy and Movement Ÿ completed 14 infrastructure upgrade projects as Program. part of the Regional Airports Development Scheme

24. Connecting People and Places Transport Portfolio 2019-20 Connecting People and Places Transport Portfolio 2019-20 25. Optimising Investment CASE STUDY

We maximise the beneﬁts of every transport dollar $

24. Connecting People and Places Transport Portfolio 2019-20 Connecting People and Places Transport Portfolio 2019-20 25. Collaborative Culture CASE STUDY

We embrace collaboration to achieve better outcomes

During 2019-20, we: In 2020-21, we will: Westport Taskforce Ÿ worked across the Portfolio to plan and deliver Ÿ consult with stakeholders and community across Westport is an independent taskforce which sits within the Transport Portfolio. It was METRONET projects; the State to deliver $32 million in coastal established in 2017 by the State Government to provide advice on new container port and infrastructure projects funded as part of WA's Ÿ worked with 80 local governments to deliver economic recovery; supply chain options capable of meeting the future trade needs of the State. cycling infrastructure projects for their local communities; Ÿ deliver Stage 1 of the Onslow Community Boating Precinct on behalf of the Shire of Ashburton ($7.5 Ÿ collaborated with industry to keep vital freight The Taskforce is governed by nine different State The Taskforce consulted a stakeholder Reference million); supply chains running and ensure supermarkets, Government departments and has a multi-agency Group comprising over 80 organisations and engaged pharmacies and hospitals remained fully stocked Ÿ work together on forthcoming stages of Westport's project office supported by expert consultants in with approximately 200 representatives from all levels during the COVID-19 pandemic; planning process; different fields. of government, industry, unions, private enterprise, academia, environmental, community and Aboriginal Ÿ Ÿ The Taskforce undertook 30 months of review, study, worked with airlines and industry to establish a launch the ServiceWA pilot in Bunbury; groups. minimum network of air services during COVID-19 and intense stakeholder and community engagement Ÿ hold a biennial safety health and well-being forum, for those needing to fly for medical, emergency or to define and systematically work through more than The Taskforce embraced a collaborative approach, bringing together the Portfolio partners and our compassionate reasons; 200 identified port and supply chain options across encouraging stakeholders to voice their interests and industry colleagues; and the Fremantle, Kwinana and Bunbury coastal areas actively participate in identifying solutions with the Ÿ worked with colleagues in Queensland, Tyre Ÿ hold a Portfolio Regional Customer before providing its advice to Government. Westport project team. Responsive and dynamic project Stewardship Australia and the Australian Asphalt Communications Forum. partnered with Portfolio agencies by having staff management allowed Westport to adapt to Pavement Association to develop asphalt mixes members embedded within the team, and stakeholder input, changing direction and improving with crumb rubber modified binders, recycling collaborated with many other State, Commonwealth the methodology as needed. This approach resulted in scrap tyres and reducing the impact on landfill; and and local government agencies, industry bodies and innovative port designs that minimised environmental Ÿ collaborated with other government agencies in organisations, community groups, unions, research impacts being featured in Westport's shortlist of preparation for the ServiceWA pilot launching at and environmental organisations. options. DoT's Bunbury customer service centre in late From the very beginning, the Taskforce recognised The Westport process has been an inclusive, holistic 2020. that to deliver its objective of identifying the best and rigorous investigation into WA's future freight long-term freight plan for the State, and for the needs. Following a decision by the State Government success of any subsequent infrastructure projects, it on Westport's recommendations, the next phase of must earn a social licence by: work will continue with the standards already set; undertaking targeted engagement with industry, Ÿ engaging with impacted stakeholders; government agencies, landowners, community Ÿ remaining sensitive to community concerns; members and Aboriginal groups. Ÿ addressing issues through science and innovation; Ÿ fostering understanding of all interests and perspectives; and Ÿ building trust through transparency.

26. Connecting People and Places Transport Portfolio 2019-20 Connecting People and Places Transport Portfolio 2019-20 27. Collaborative Culture CASE STUDY

We embrace collaboration to achieve better outcomes

26. Connecting People and Places Transport Portfolio 2019-20 Connecting People and Places Transport Portfolio 2019-20 27. Looking Ahead CASE STUDY Facts and Figures

General State Information WA Australia WA (%)

Area (square km) 2,526,646 7,688,126 32.9

Population 2,621,509 25,365,571 10.3

Annual vehicle kms travelled (100 million VKT) 278.0 2,596.49 10.7

Road length (excluding Department of Biodiversity, Conservation 147,272 n/a and Attractions roads) (kms)

Road-related fatalities (for calendar year 2019) 163 1,188 13.7

Transport Portfolio Hackathon Road-related serious injuries (for calendar year 2019) 1,639 n/a In October, the Portfolio collaborated to run our ﬁrst hackathon, TransportHack. The event Sealed Unsealed Total % was designed to provide an opportunity for data scientists, academia, members of the start- Road Classiﬁcation (as at 30 June 2020) up community and consultants to use our data to solve transport-related challenges. (km) (km) (km) Sealed

National Land Transport Routes 5,160 0 5,160 100 The three Portfolio agencies worked collectively to The winning team was Rage Reduction Systems, who Highways 5,833 108 5,941 98 come up with five challenges that participants were developed a user-friendly prototype app called asked to address over the course of one weekend. SmartParker Bay Finder, which could predict how full Main Roads 6,762 762 7,524 90 TransportHack attracted 70 participants who were Transperth 'Park and Ride' facilities might be at any then organised into 12 teams. 16 mentors from the given time. Sub-Total 17,755 870 18,625 95 Portfolio agencies were on hand to provide guidance Justin McKirdy, Executive Director of Urban Mobility at to each team on the challenges and datasets. DoT, said: “TransportHack was dynamic and full of Local Roads regularly maintained 39,996 87,628 127,624 31 A number of special guests attended, including the energy.” Minister for Innovation and ICT, Dave Kelly MLA, who Local Roads not regularly maintained 57 966 1,023 6 “As a judge, I saw firsthand the benefit of obtaining opened the event, and Dr. Liz Dallimore, Director of different perspectives to solving transport challenges. the WA Data Science Innovation Hub, who It was also a great demonstration of how we can Sub-Total 40,053 88,594 128,647 31 participated as a judge. collaborate across the Portfolio, share data and gain Roads managed by the Department of Across the weekend, the teams first selected a greater outcomes as a result.” 358 37,975 38,333 1 challenge and then worked on identifying a potential Biodiversity, Conservation and Attractions The Transport Portfolio would like to acknowledge all solution. They utilised the mentors to refine their those staff who supported TransportHack in a variety approach, develop a concept prototype and produce a Total WA Road Network 58,166 127,439 185,605 31 of roles and volunteered their time across the event final pitch for the judges. weekend. More importantly, we would like to thank The TransportHack weekend culminated in the teams those dedicated participants who attended. delivering their final pitches to the judging panel. Four of the 12 teams were awarded prizes. Of the 12 ideas pitched, six were considered as holding promise for further work.

28. Connecting People and Places Transport Portfolio 2019-20 Connecting People and Places Transport Portfolio 2019-20 29. Looking Ahead CASE STUDY Facts and Figures