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Using Big Data Analytics to Fight Identity Fraud

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Using Big Data Analytics to Fight Identity Fraud Primary IDA Color Palette Secondary Color Palette - Medium R122 R247 R0 R0 R154 R250 R47 R165 G134 G143 G53 G114 G155 G187 G163 G194 B142 B30 B95 B156 B157 B119 B255 B218 Gray Orange Navy Blue Blue Using Big Data Analytics Gray Orange Navy Blue Blue R106 R84 R102 R191 R42 R147 R165 R216 G154 G148 G49 G191 to Fight Identity Fraud G197 G201 G113 G216 B194 B63 B144 B191 B255 B129 B206 B216 Light Blue Green Purple Light Gray Light Blue Green Purple Light Gray Dr. Stephen Coggeshall Chief Analytics and Science Officer ID Analytics/Lifelock 2nd Workshop of Mission-Critical Big Data Analytics Prairie View, May 16,17 A Symantec Company © 2017 ID Analytics, Inc. Confidential Primary IDA Color Palette Secondary Color Palette - Medium R122 R247 R0 R0 Outline R154 R250 R47 R165 G134 G143 G53 G114 G155 G187 G163 G194 B142 B30 B95 B156 B157 B119 B255 B218 Gray Orange Navy Blue Blue Gray Orange Navy Blue Blue • All about identity fraud R106 R84 R102 R191 – modes R42 R147 R165 R216 G154 G148 G49 G191 G197 G201 G113 G216 B194 B63 B144 B191 B255 B129 B206 B216 – examples Light Blue Green Purple Light Gray Light Blue Green Purple Light Gray • Using big data analytics to catch identity fraud – a look into our technology © 2017 ID Analytics, Inc. Confidential 2 One column Primary IDA Color Palette Secondary Color Palette - Medium ID Analytics Overview R122 R247 R0 R0 R154 R250 R47 R165 G134 G143 G53 G114 G155 G187 G163 G194 B142 B30 B95 B156 ID Analytics applies advanced analytics to a unique sources of U.S. identity data, B157 B119 B255 B218 Gray Orange Navy Blue Blue solving critical fraud, identity and credit challenges Gray Orange Navy Blue Blue R106 R84 R102 R191 R42 R147 R165 R216 G154 G148 G49 G191 • Founded in San Diego, CA in 2002 G197 G201 G113 G216 B194 B63 B144 B191 B255 B129 B206 B216 • Bought by Lifelock 2012, Symantec 2017 Light Blue Green Purple Light Gray Light Blue Green Purple Light Gray • Focused on empowering leading organizations to make better fraud, credit and identity risk decisions • Over 450 leading U.S. enterprises rely on ID Analytics solutions every day… - 7 of the top 10 financial institutions - 4 of the top 5 wireless carriers - Government agencies: Social Security Administration and Veterans Affairs © 2017 ID Analytics, Inc. Confidential 3 Primary IDA Color Palette Secondary Color Palette - Medium R122 R247 R0 R0 What Is Identity Fraud R154 R250 R47 R165 G134 G143 G53 G114 G155 G187 G163 G194 B142 B30 B95 B156 B157 B119 B255 B218 Gray Orange Navy Blue Blue Gray Orange Navy Blue Blue Identity Fraud is the act of R106 R84 R102 R191 misrepresenting which person you are R42 R147 R165 R216 G154 G148 G49 G191 G197 G201 G113 G216 B194 B63 B144 B191 B255 B129 B206 B216 Light Blue Green Purple Light Gray Light Blue Green Purple Light Gray Why is it done? • To improperly get products or services (financial services, consumer products…) • To stay “unidentified” while behaving badly (money laundering, terrorists…) © 2017 ID Analytics, Inc. Confidential 4 Primary IDA Color Palette Secondary Color Palette - Medium R122 R247 R0 R0 Ways to Classify Identity Fraud R154 R250 R47 R165 G134 G143 G53 G114 G155 G187 G163 G194 B142 B30 B95 B156 B157 B119 B255 B218 Gray Orange Navy Blue Blue Gray Orange Navy Blue Blue Classify by Classify by R106 R84 R102 R191 Industry/Target Method Used R42 R147 R165 R216 G154 G148 G49 G191 G197 G201 G113 G216 B194 B63 B144 B191 B255 B129 B206 B216 Light Blue Green Purple Light Gray • Financial identity fraud • Identity Theft Light Blue Green Purple Light Gray ̶ Account openings • Identity Manipulation ̶ Account takeover • Synthetic Identity • Health care id fraud • Tax id fraud • Money laundering • Terrorist activity • … © 2017 ID Analytics, Inc. Confidential 5 Primary IDA Color Palette Secondary Color Palette - Medium R122 R247 R0 R0 Three Types of Identity Fraud R154 R250 R47 R165 G134 G143 G53 G114 G155 G187 G163 G194 B142 B30 B95 B156 B157 B119 B255 B218 Gray Orange Navy Blue Blue Gray Orange Navy Blue Blue Who is Nature of the R106 R84 R102 R191 the victim? misrepresentation R42 R147 R165 R216 G154 G148 G49 G191 G197 G201 G113 G216 B63 B255 B129 B206 B216 B194 B144 B191 Identity Theft • Owner of misused • SSN, name and date of Light Blue Green Purple Light Gray Core identity: identity birth belong to the Light Blue Green Purple Light Gray Victim • The company victim providing product/ • Address, phone, and/or service email belong to fraudster Identity • Fraudster • SSN, date of birth and/ Manipulation or name vary slightly • The company Core identity: from the fraudster’s providing product/ Fraudster own, correct information service Synthetic • No direct consumer • SSN, name and date of Identity victim birth are fabricated or Core identity: chosen randomly • The company None providing product/ service © 2017 ID Analytics, Inc. Confidential 6 Primary IDA Color Palette Secondary Color Palette - Medium R122 R247 R0 R0 We All Know About Identity Theft R154 R250 R47 R165 G134 G143 G53 G114 G155 G187 G163 G194 B142 B30 B95 B156 B157 B119 B255 B218 Gray Orange Navy Blue Blue Gray Orange Navy Blue Blue • Fraudster improperly uses another R106 R84 R102 R191 person’s identity information R42 R147 R165 R216 G154 G148 G49 G191 G197 G201 G113 G216 B194 B63 B144 B191 B255 B129 B206 B216 – New account origination (name, SSN, DOB) Light Blue Green Purple Light Gray Light Blue Green Purple Light Gray – Account takeover (name, account number, username/password) • Fraudster frequently uses his own contact information – Phone, address, email © 2017 ID Analytics, Inc. Confidential 7 Primary IDA Color Palette Secondary Color Palette - Medium R122 R247 R0 R0 Example of Severe Identity Manipulator R154 R250 R47 R165 G134 G143 G53 G114 G155 G187 G163 G194 B142 B30 B95 B156 B157 B119 B255 B218 Gray Orange Navy Blue Blue Gray Orange Navy Blue Blue R106 R84 R102 R191 R42 R147 R165 R216 G154 G148 G49 G191 G197 G201 G113 G216 B194 B63 B144 B191 B255 B129 B206 B216 Light Blue Green Purple Light Gray Light Blue Green Purple Light Gray 9 5 24 11 Suspicious address different different different different variation first last SSNs DOBs names names © 2017 ID Analytics, Inc. Confidential 8 Primary IDA Color Palette Secondary Color Palette - Medium R122 R247 R0 R0 Description of Synthetic Identity Fraud R154 R250 R47 R165 G134 G143 G53 G114 G155 G187 G163 G194 B142 B30 B95 B156 B157 B119 B255 B218 Gray Orange Navy Blue Blue Gray Orange Navy Blue Blue R106 R84 R102 R191 R42 R147 R165 R216 G154 G148 G49 G191 G197 G201 G113 G216 B194 B63 B144 B191 SSN B255 B129 B206 B216 Light Blue Green Purple Light Gray Light Blue Green Purple Light Gray “Charles Smith” John Trufante Seen Seen Address DOB Phone Address DOB Phone 1x 10xs © 2017 ID Analytics, Inc. Confidential 9 Primary IDA Color Palette Secondary Color Palette - Medium R122 R247 R0 R0 Example Identity Fraud Ring R154 R250 R47 R165 G134 G143 G53 G114 G155 G187 G163 G194 B142 B30 B95 B156 B157 B119 B255 B218 Six People, Identity Manipulation and Identity Theft Gray Orange Navy Blue Blue Gray Orange Navy Blue Blue 1 Gerald Smith 24 yrs 2 FNs 10 apps R106 R84 R102 R191 2 Corona Jones 24 yrs 2 SSNs, 2 LNs 12 apps R42 R147 R165 R216 G154 G148 G49 G191 G197 G201 G113 G216 3 Corona Jones 52 yrs 3 SSNs, 2 DOBs, 2 FNs 5 apps B194 B63 B144 B191 B255 B129 B206 B216 4 Monique Jones 43 yrs 2 SSNs, 3 LNs 9 apps Light Blue Green Purple Light Gray Light Blue Green Purple Light Gray 5 Latasha Jones 21 yrs 3 SSNs, 2 DOBs 26 apps 6 Angel Jones 21 yrs No identity manipulation 12 apps • 85 phone & credit card applications from these 6 people from one address (close to Anacostia Park) in Washington, DC over 3 years. Sharing of SSNs, DOBs, names. • An additional 5 ID theft victims; 2 victims are deceased (ID theft of the dead). PII has been changed © 2017 ID Analytics, Inc. Confidential 10 Primary IDA Color Palette Secondary Color Palette - Medium R122 R247 R0 R0 Identity Fraud Ring Locations R154 R250 R47 R165 G134 G143 G53 G114 G155 G187 G163 G194 B142 B30 B95 B156 B157 B119 B255 B218 Gray Orange Navy Blue Blue Gray Orange Navy Blue Blue R106 R84 R102 R191 R42 R147 R165 R216 G154 G148 G49 G191 G197 G201 G113 G216 B194 B63 B144 B191 B255 B129 B206 B216 Light Blue Green Purple Light Gray Light Blue Green Purple Light Gray © 2017 ID Analytics, Inc. Confidential 11 Primary IDA Color Palette Secondary Color Palette - Medium R122 R247 R0 R0 Data at ID Analytics R154 R250 R47 R165 G134 G143 G53 G114 G155 G187 G163 G194 B142 B30 B95 B156 B157 B119 B255 B218 Gray Orange Navy Blue Blue Gray Orange Navy Blue Blue • ~2 billion applications for credit cards, mobile phones, retail credit, R106 R84 R102 R191 other loans…, more than 10 years R42 R147 R165 R216 G154 G148 G49 G191 G197 G201 G113 G216 B194 B63 B144 B191 • U.S. white pages, (NAP*) ~100 million records monthly over ~10 years B255 B129 B206 B216 Light Blue Green Purple Light Gray • Header files (SNAPD*), ~200 million records monthly over ~10 years Light Blue Green Purple Light Gray • ~4 million labeled records of various frauds • Account performance data, ~100 million/month • Account changes, ~10 million/month • Many other smaller files (SSA DMF, OFAC, census…) • > trillion data elements • Data is time stamped – can “roll back the clock” *SNAPD – SSN, Name, Address, Phone, Date of birth © 2017 ID Analytics, Inc.
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