Lessons from Boston Arthur L

Total Page:16

File Type:pdf, Size:1020Kb

Lessons from Boston Arthur L The NEW ENGLAND JOURNAL of MEDICINE Perspective Lessons from Boston Arthur L. Kellermann, M.D., M.P.H., and Kobi Peleg, Ph.D., M.P.H. t 2:50 p.m. on April 15, nearly 3 hours after • Because it was race day — in- the first runner completed the Boston Mara- deed, a state holiday — it is A likely that the city’s operating thon, two blasts ripped through the crowd that rooms and other clinical ser- was gathered along the approach to the finish line, vices were running at less than full capacity. killing 3 people and injuring more [disaster] plan to accommodate.”1 • The attack happened shortly be- than 260. Within moments, the Praise for Boston’s rapid and ef- fore the 3 p.m. change of shift crowd’s initial panic was replaced fective response is richly deserved. at area hospitals. As a result, a by purposeful action, as bystand- Clearly, lives were saved. But be- full complement of administra- ers ran to, rather than from, the fore memories fade, we should tive staff and two shifts of horror to help the injured. Law- analyze the event for the lessons health care providers were on enforcement and emergency med- it offers. Although a formal after- site at each facility. ical services (EMS) personnel action report will take time, • The bombs were detonated in swiftly converged on the scene. enough is known for us to offer a city that is home to seven Within minutes, ambulances be- some initial observations. trauma centers and multiple gan transporting the most criti- First, the remarkably low mor- world-class hospitals (see map cally injured to nearby hospitals. tality rate of the attack — 1% in the Supplementary Appendix, Once victims reached Boston’s — was attributable in part to available with the full text of hospitals, the story continued in excellent care and in part to six this article at NEJM.org). Boston the same vein. Noted Harvard factors that favored the rescuers: EMS personnel wisely distrib- surgeon and author Atul Gawande • The bombing occurred at a ma- uted casualties among the described how quickly they ar- jor event where large numbers area’s trauma centers, so each rived and how “everything hap- of police, security, and EMS per- one received a manageable pened too fast for any ritualized sonnel were already deployed. number. n engl j med nejm.org 1 The New England Journal of Medicine Downloaded from nejm.org by JAMES KAHAN on April 25, 2013. For personal use only. No other uses without permission. Copyright © 2013 Massachusetts Medical Society. All rights reserved. PERSPECTIVE Lessons from Boston • The bombers detonated their relatively low-yield devices out- of-doors. A bombing inside a closed space (e.g., a building, bus, or train) produces more primary blast injuries (e.g., blast lung) and fatalities, because surrounding walls concentrate blast waves.2 The absence of structural collapse facilitated the swift extrication of victims. • Although most health care pro- viders in the United States have never treated a bombing vic- tim, lessons learned by mili- tary surgeons, emergency phy- sicians, and nurses in Iraq and Boston Marathon, April 15, 2013. Afghanistan are progressively percolating through the trau- trol bleeding. Other bystanders tals treat disaster preparedness ma care community. Moreover, pulled racecourse barriers aside as an afterthought. We would be hundreds of Boston’s prehos- to facilitate access to the victims wise to emulate Israel’s doctrine, pital and hospital-based re- and their rapid extrication to which emphasizes the impor- sponders had already learned area trauma centers. Bystanders tance of national coordination, the basics of blast-injury care and runners with medical train- standard operating procedures, and the operational challenges ing started triaging victims. These constant attention to surge capac- their city could face. In 2009, courageous civilians were the true ity, the avoidance of emergency- Rich Serino, then Boston’s EMS first responders. department overcrowding, the dis- chief and now deputy adminis- Third, the seemingly sponta- tribution of casualties according trator of the Federal Emergency neous actions Gawande describes to type and severity, and the fre- Management Agency, hosted didn’t happen by chance. The quent conducting of rigorous the first citywide “Tale of Our goal of a well-crafted disaster drills.4 Because Boston followed Cities” conference in Boston, plan is to provide a framework many of these principles, it mount- at which doctors from India, for preconsidered action. Experi- ed an effective response. Our Spain, Israel, Britain, and ence has shown that such a goal must be to ensure that every Pakistan who had managed framework is necessary to en- U.S. city can do the same.5 the consequences of terrorist sure a well-coordinated response Finally, Boston’s response il- attacks explained the nature of to a sudden mass-casualty event. lustrates the value of adopting a the blast injuries they treated, Boston’s health care providers broad-based approach to disaster the triage systems they used, reacted the way they did because preparedness. In the early years and other lessons responders they knew what they were sup- after 9/11 and the anthrax attacks can use to save lives. More than posed to do. Those who did not that followed, federal prepared- 750 locals attended.3 were smart enough to follow the ness efforts were too narrowly Second, photographs taken lead of those who did. That’s how focused on bioterrorism and weap- shortly after the bombings vivid- a “ritualized” disaster plan works. ons of mass destruction. More ly depict the vital role bystanders What is not clear is whether recently, agencies have embraced play in the initial response to other U.S. cities, if faced with a a more flexible, all-hazards ap- mass-casualty incidents (see photo). challenge of similar magnitude, proach, as exemplified by the Na- Instead of fleeing the scene, would have done as well. In con- tional Health Security Strategy runners tore off their shirts and trast to Israel, a country that has first published by the Depart- either used them as tourniquets ample experience with terrorist ment of Health and Human Ser- or applied direct pressure to con- bombings, too many U.S. hospi- vices (DHHS) in 2009,5 the De- 2 n engl j med nejm.org The New England Journal of Medicine Downloaded from nejm.org by JAMES KAHAN on April 25, 2013. For personal use only. No other uses without permission. Copyright © 2013 Massachusetts Medical Society. All rights reserved. PERSPECTIVE Lessons from Boston partment of Homeland Security’s merate what went well; we must Disaster Medicine Department, Tel Aviv Quadrennial Homeland Security understand why. Otherwise, some University, Tel Aviv, Israel (K.P.). Review published in 2010, and a citizens and health care profes- This article was published on April 24, 2013, monograph from the Centers for sionals may erroneously conclude at NEJM.org. Disease Control and Prevention that it doesn’t matter if emergen- 1. Gawande A. Why Boston’s hospitals were ready. The New Yorker. April 17, 2013 entitled “In a Moment’s Notice: cy departments are crowded and (http://www.newyorker.com/online/blogs/ Surge Capacity for Terrorist if disaster plans and rigorous newsdesk/2013/04/why-bostons-hospitals Bombings” (released 2007, updat- drills are lacking, because their -were-ready.html?mobify=0). 2. Golan R, Soffer D, Givon A. The ins and ed 2010). hospital’s medical staff will sim- outs of terrorist bus explosions: injury pro- The best way hospitals can pre- ply “rise to the occasion.” That’s files of on-board explosions versus explo- pare is to base their response on a a risky bet. The Red Sox benefit- sions occurring adjacent to a bus. Injury 2013 March 11 (Epub ahead of print). strong foundation of daily health ted from some lucky breaks in 3. Smith JF. Doctors share expertise on 4 care delivery. The $347 million the 2007 World Series, but their handling terror attacks. The Boston Globe. in federal funding allocated to victory was largely due to prepa- June 15, 2009 (http://www.boston.com/news/ world/worldly_boston/2009/06/doctors_ the DHHS’s National Healthcare ration, teamwork, and execution. share_expertise_on_han.html). Preparedness Program cannot, by The same was true when the city 4. Peleg K, Kellermann AL. Enhancing hospi- itself, transform our $2.8-trillion- of Boston was attacked on April tal surge capacity for mass casualty events. JAMA 2009;302:565-7. per-year health care industry; the 15. The rest of us should take that 5. The National Health Security Strategy of economics don’t work. Therefore, lesson to heart. the United States of America. Washington, DC: it is vital that hospitals weave Disclosure forms provided by the au- Department of Health and Human Services, thors are available with the full text of this 2012 (http://www.phe.gov/Preparedness/ the threads of preparedness into article at NEJM.org. planning/authority/nhss/ip/Documents/ their daily routine. nhss-ip.pdf). From the RAND Corporation, Arlington, VA As we reflect on Boston’s re- (A.L.K.); and the National Center for Trau- DOI: 10.1056/NEJMp1305304 sponse, it’s not enough to enu- ma and Emergency Medicine Research, Copyright © 2013 Massachusetts Medical Society. n engl j med nejm.org 3 The New England Journal of Medicine Downloaded from nejm.org by JAMES KAHAN on April 25, 2013. For personal use only. No other uses without permission. Copyright © 2013 Massachusetts Medical Society. All rights reserved. .
Recommended publications
  • Being Mortal by Atul Gawande MD
    Being Mortal by Atul Gawande MD Or The Book I Wish I’d Written! Reviewed by David R Grube MD I see it now – this world is swiftly passing. - the warrior Karna, in the Mahabharata Atul Gawande MD Education was born in 1965 in NY; parents both physicians; moved to Athens, Ohio as a youth obtained an undergraduate degree from Stanford (1987). Rhodes Scholar at Oxford (Philosophy, Politics, Economics, 1989). graduated with an MD, Harvard, 1995, MPH, 1999 completed General Surgery residency, Brigham and Women's Hospital, (2003) Political career was an early volunteer for Gary Hart’s presidential campaign (1984) involved with Al Gore’s campaign (1988) stopped medical school for two years to work on Bill Clinton’s campaign as Healthcare Lieutenant (1992) Political career in 1992, after Clinton’s inauguration, he became a Senior Adviser in the Department of Health and Human Services. He directed one of the three committees of the Clinton Health Care Task Force; the committee’s charge was to define the benefits packages for Americans and subsidies and requirements for employers. He returned to MS in 1993 Writings Slate Magazine (online) articles on residency New Yorker Magazine, staff writer 1998 June 2009 article compared health care in two towns in Texas; it “argued that a revenue-maximizing businessman-like culture (which can provide substantial amounts of unnecessary care) was an important factor in driving up costs, unlike a culture of low-cost high-quality care as provided by efficient health systems (ex: Mayo Clinic).” WIKIPEDIA Books 2002 - Complications: A Surgeon's Notes on an Imperfect Science 2007 - Better: A Surgeon's Notes on Performance 2009 - The Checklist Manifesto: How to Get Things Right 2014 - Being Mortal: Medicine and What Matters in the End Awards / Honors 2006 – MacArthur Fellow 2007 – Director of WHO’s effort to reduce surgical deaths 2009 – Hastings Center Fellow 2014 – Reith Lecturer (The Future of Medicine) (Boston/London/Edinburgh/Delhi) Rare photo of Atul Gawande as a little boy….
    [Show full text]
  • Mental Health Care in Mcallen Texas: Utilization, Expenditure, and Continuum of Care Josefina Irigoyen Antioch University - New England
    Antioch University AURA - Antioch University Repository and Archive Student & Alumni Scholarship, including Dissertations & Theses Dissertations & Theses 2014 Mental Health Care in McAllen Texas: Utilization, Expenditure, and Continuum of Care Josefina Irigoyen Antioch University - New England Follow this and additional works at: http://aura.antioch.edu/etds Part of the Clinical Psychology Commons Recommended Citation Irigoyen, Josefina, "Mental Health Care in McAllen Texas: Utilization, Expenditure, and Continuum of Care" (2014). Dissertations & Theses. 129. http://aura.antioch.edu/etds/129 This Dissertation is brought to you for free and open access by the Student & Alumni Scholarship, including Dissertations & Theses at AURA - Antioch University Repository and Archive. It has been accepted for inclusion in Dissertations & Theses by an authorized administrator of AURA - Antioch University Repository and Archive. For more information, please contact [email protected], [email protected]. Running head: MENTAL HEALTH CARE IN MCALLEN Mental Health Care in McAllen Texas: Utilization, Expenditure, and Continuum of Care by Josefina Irigoyen B.A., The University of Texas at San Antonio, 2002 M.Ed., The University of Texas Pan-American, 2004 M.S., Antioch University New England, 2007 DISSERTATION Submitted in partial fulfillment for the degree of Doctor of Psychology in the Department of Clinical Psychology at Antioch University New England, 2014 Keene, New Hampshire MENTAL HEALTH CARE IN MCALLEN ii Department of Clinical Psychology DISSERTATION COMMITTEE PAGE The undersigned have examined the dissertation entitled: MENTAL HEALTH CARE IN MCALLEN TEXAS: UTILIZATION, EXPENDITURE, AND CONTINUUM OF CARE presented on March 17, 2014 by Josefina Irigoyen Candidate for the degree of Doctor of Psychology and hereby certify that it is accepted*.
    [Show full text]
  • The Leg.Up Local, State and National News of Interest to the Physician Community
    The Leg.Up Local, state and national news of interest to the physician community January 25, 2017 Dr. Atul Gawande on "The Heroism of Incremental Care" Click here to read "The Heroism of Incremental Care," the latest New Yorker essay by Dr. Atul Gawande - a past speaker at RAM. Gawande describes the case of a patient who has "spent almost four decades under attack from the inside of his skull" from "severe migraines that felt as if a drill were working behind his eyes, across his forehead, and down the back of his head and neck." "He saw all kinds of doctors - primary-care physicians, neurologists, psychiatrists - who told him what he already knew: he had chronic migraine headaches. And what little the doctors had to offer didn't do him much good." Gawande describes the many symptoms of migraines -- whose cause he says "remains unknown" -- and the multiple treatments the patient tried. At the John Graham Headache Center in Boston, Gawande explores a process where "success meant that the headaches became less frequent and less intense," and "that the patients grew more confident in handling them." Bottom line: "Success would be incremental." Click here to read Gawande's essay on the power of "incremental care," which often clashes with our "heroic expectations of how medicine works." Atul Gawande is a surgeon at Brigham and Women's Hospital in Boston, a professor at Harvard T.H. Chan School of Public Health and the director of Ariandne Labs. His latest book is "Being There." Trump's ACA Order Rattles System President Trump's executive order instructing federal agencies to grant relief to constituencies affected by Obamacare "has begun to reverberate throughout the nation's healthcare system, injecting further uncertainty into an already unsettled insurance landscape," reports The Washington Post.
    [Show full text]
  • Being Mortal: Medicine and What Matters in the End
    Gawande, Atul. Being Mortal: Medicine and What Matters in the End. New York: Henry Holt and Company, 2014. Atul Gawande is an American surgeon and writer from Newton, Massachusetts. Gawande is the son of Indian immigrants, both of whom were doctors. Gawande, in addition to writing for the New Yorker magazine, works on improving surgery globally. 1. The Independent Self. No medical school teaches its students about mortality. One learns to save lives, not manage the end of those lives. Gawande explores Tolstoy’s Ivan Ilyich, who suffered as disease weakened him. Those attending Ilyich clung to their various hopes and illusions. Gawande tells of seeking informed consent from Joseph Lazaroff, dying of metastatic prostate cancer. Joseph chose wrongly, pursuing a medical fantasy. The hospital and medical staff let him indulge that illusion. Joseph, after a successful surgery, suffered complications in recovery. Finally, after two weeks on a ventilator, the family stopped the treatment and Joseph died. None of the medical staff spoke plainly with Joseph about his circumstance. Our culture has medicalized dying. Death used to come in homes. Now, most die in hospitals. We avoid death, which is unavoidable. All die. Therefore, some problem will prove beyond medicine. Medical interventions can cause pointless suffering. Heroic procedures often rob patients of comforts that are certain and available. We must speak of death, even if some are alarmed by such talk. Gawande tells of Alice Hobson, his wife’s grandmother, whose health began failing. Gawande describes his immigrant father. Gawande’s grandfather, in India, lived with family, and depended upon them until he died at 110 years.
    [Show full text]
  • Pay-For-Performance Reimbursement in Health Care
    University of Richmond UR Scholarship Repository Political Science Faculty Publications Political Science 3-22-2011 Pay-for-Performance Reimbursement in Health Care: Chasing Cost Control and Increased Quality through "New and Improved" Payment Incentives Rick Mayes University of Richmond, [email protected] Jessica Walradt Follow this and additional works at: http://scholarship.richmond.edu/polisci-faculty-publications Part of the Health Policy Commons, Social Policy Commons, and the Social Welfare Commons Recommended Citation Mayes, Rick, and Jessica Walradt. "Pay-for-Performance Reimbursement in Health Care: Chasing Cost Control and Increased Quality through "New and Improved" Payment Incentives." Health Law Review 19, no. 2 (March 22, 2011): 39-43. This Article is brought to you for free and open access by the Political Science at UR Scholarship Repository. It has been accepted for inclusion in Political Science Faculty Publications by an authorized administrator of UR Scholarship Repository. For more information, please contact [email protected]. Pay-for-Performance Reimbursement in Health Care: Chasing Cost Control and Increased Quality through “New and Improved” Payment Incentives Rick Mayes and Jessica Walradt Abstract associated with fee-for-service reimbursement, which Pay-for-performance (P4P) reimbursement has become is the dominant model in the U.S.1 Instead of simply a popular and growing form of health care payment reimbursing providers more for greater volume and built on the belief that payment incentives strongly intensity of care, P4P pays more to providers whose care affect medical providers’ behavior. By paying more to is deemed to be of higher (or suffi ciently high) quality.2 those providers who are deemed to deliver better care, These plans are intended to lower health care costs over the goal is to increase quality and, hopefully, restrain the long term by increasing preventative care, primary cost growth.
    [Show full text]
  • CHECKING in on the CHECKLIST Uptake, Impact, and Opportunities for the Next Decade COVER PHOTO: AHMED JALLANZO PREFACE 1
    CHECKING IN ON THE CHECKLIST Uptake, Impact, and Opportunities for the Next Decade COVER PHOTO: AHMED JALLANZO PREFACE 1 ACKNOWLEDGMENTS 2 EXECUTIVE SUMMARY 4 CHAPTER 1: A SIMPLE, EVIDENCE-BASED TOOL 6 TESTING THE CHECKLIST . 12 CHAPTER 2: THE ENTREPRENEURIAL PHASE 14 LESSONS LEARNED FROM EARLY ADOPTERS . 17. CHAPTER 3: THE CHECKLIST FOOTPRINT AT TEN YEARS 20 UNFINISHED BUSINESS: IMPLEMENTATION IN LMICS . 22 CHAPTER 4: IMPACT OF THE CHECKLIST 24 BEYOND MORTALITY AND MORBIDITY . .26 . CHAPTER 5: OPPORTUNITIES IN THE SECOND DECADE 28 CONTEXT AS AN INESCAPABLE DETERMINANT . 30 STRATEGIES TO GET TO SCALE AND SUSTAINED USE . 32. TOOLS FOR CHECKLIST IMPLEMENTATION AND USE . 34 . CONCLUSION: GETTING TO SCALE, SUSTAINING SAFER SURGICAL PRACTICES 36 ENDNOTES 38 PREFACE The very fact that surgery exists—that we to see how rapidly and enthusiastically it has can safely open people’s bodies, remove and been adopted. A pooled analysis of international rearrange the parts, close the bodies back up studies found that the Checklist is being used again, and turn out to have made people in 75% of operations globally. Multiple, large- better—is an astonishment. scale evaluations have confirmed substantial reductions in surgical complications and deaths Nonetheless, over the last century, the art that when implemented effectively. How? Leaders became a science has become a mass enterprise point to the way that use of the Checklist breaks delivering more than 300 million operations down operating room hierarchies, improves a year worldwide. Surgery has become an communication and compliance with best essential part of enabling human beings to live safety practices, and ultimately helps surgical long and healthy lives.
    [Show full text]
  • Atul Gawande
    Atul Gawande n the book-jacket photograph of than people expect them to be, but also Complications: A Surgeon’s Notes on more extraordinary than they under- Ian Imperfect Science, Atul Gawande stand, is the balance I’ve tried to show”. looks 20-ish (he is actually 37). In per- These big ideas, which could so easily son, he appears to be about 13. The lend themselves to high-handed and Wunderkind seated before me is a utterly impenetrable academic analysis, surgery resident, a Rhodes scholar, a are instead embedded in scenes that are, staff writer for The New Yorker, the as his editor says, filled with the “small author of this new book, a father of memorable details of real life”. Once three, and, oh yeah, was a health-policy you’ve read a Gawande essay, for exam- advisor to former US President Bill ple, nausea is not just the miserable result Clinton. That last bit is ancient history, ubiquitous in Gawande’s writing. He is, of “unanticipated sensory input”. of course, having taken place when he according to Henry Finder, his editor at Instead, it becomes the indelible and was all of 26. the New Yorker, “peculiarly drawn to seemingly endless central problem of the Gawande, a graduate of Stanford paradoxes, tragic choices”. (Gawande story of Amy Fitzpatrick. Her hypereme- University and Harvard Medical School, writes four essays a year for the maga- sis, which began in the eighth week of her worked for the Clinton campaign and zine, with each piece taking him 3–4 pregnancy with twins, is treated with then moved on to the White House to
    [Show full text]
  • The Texas Physician's Accountable Care Guide
    The Texas Physician’s Accountable Care Guide Volume I By Julian D. (“Bo”) Bobbitt Jr., JD The Texas Physician’s Accountable Care Guide Volume I Julian D. (“Bo”) Bobbitt Jr., JD No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher. The Texas Physician’s Accountable Care Guide Volume I Author: Julian D. (“Bo”) Bobbitt Jr., JD Editor: Ellen Terry, Communications Manager TMA Client Services NOTICE: The Texas Medical Association provides this information with the express understanding that (1) no attorney- client relationship exists, (2) neither TMA nor its attorneys are engaged in providing legal advice, and (3) the information is of a general character. This is not a substitute for the advice of an attorney. While every effort is made to ensure that content is complete, accurate, and timely, TMA cannot guarantee the accuracy and totality of the information contained in this publication and assumes no legal responsibility for loss or damages resulting from the use of this content. You should not rely on this information when dealing with personal legal matters; rather legal advice from retained legal counsel should be sought. The information contained in this publication is Texas-specific and may or may not apply in your state. This information is provided as a commentary on legal issues and is not intended to provide advice on any specific legal matter. Certain links provided with this information connect to websites maintained by third parties.
    [Show full text]
  • Understanding Health Insurance
    Understanding Health Insurance A Guide for Brokers, Administrators, Students and Healthcare Practitioners 1 2 Understanding Health Insurance A Guide for Brokers, Administrators, Students and Healthcare Practitioners Copyright © 2010 by Gary Fradin All rights reserved. This book may not be duplicated in any way, either in books, digital form, or any other medium, without the expressed written consent of Gary Fradin, except in the form of brief excerpts or quotations for the purposes of review ISBN: 978-0-557-42092-6 3 4 The Author Gary Fradin teaches healthcare economics to insurance brokers and healthcare professionals nationally. He is President of HealthInsuranceCE LLC, which provides health insurance continuing education courses to licensed insurance brokers nationally. He has authored 2 previous books, Healthcare Problems and Solutions in 2008 and Moral Hazard in American Healthcare in 2007. He also has had numerous articles published in industry journals. Gary holds Masters degrees from both Harvard and London Universities, and a Bachelors degree from Lancaster University in England. He is a licensed health insurance broker and lives in Massachusetts. 5 6 Preface This book grew out of discussions I had with many health insurance brokers between 2007 and 2009. I had been lecturing regularly to groups of experienced brokers. They typically understood their businesses well – underwriting, policy provisions and regulations. Their questions and comments typically reflected a high degree of policy knowledge and professionalism. But I was struck by their lack of understanding about the context within which they worked. Though they knew a great deal about specific policies, they frequently knew very little about policy implications or the overall working of our health insurance system.
    [Show full text]
  • Atul Gawande, Md, Mph
    Joint Plenary: Population Health Colloquium & Medical Home Summit Marci Nielsen, PhD, MPH CEO, PCPCC March 23, 2015 National Imperative: “Triple Aim” Source : Berwick, Donald M., Thomas W. Nolan, and John Whittington. "The triple aim: care, health, and cost." Health Affairs 27.3 (2008): 759-769. PCPCC 2014. All Rights Reserved. ATUL GAWANDE, MD, MPH Harvard Professor, Surgeon, Writer, Public Health Researcher 3 AtulAtul Gawande,Gawande, MD,MD, MPHMPH • Born: 1965, Brooklyn, NY • Education: Balliol College (1989), Stanford University (1987), Harvard (MD, MPH) • Additional facts: MacArthur Fellowship; nomination for National Book Award for Nonfiction, New Yorker author 4 ATUL GAWANDE, MD, MPH Harvard Professor, Surgeon, Writer, Public Health Researcher Chief Executive Officer, PCPCC 5 Coincidence?!Coincidence?! Atul Gawande, MD, MPH Marci Nielsen, PhD, MPH • Born: 19651965 • Born: 19651965 • Education: BBalliol • Education: BBriar CCliff CCollege (1989), Stanford (1987), George University (1987), Washington University Harvard (MD, MPH) (1994), Johns Hopkins • Wrote a speech called (PhD) “Cowboys and Pit • Live in a state with realreal crews” livelive cowboyscowboys andand pitpit crewscrews 6 So what’s “our story”? Study Authors: •Marci Nielsen, PhD, MPH •Amy Gibson, RN, MS •Lisabeth Buelt •Paul Grundy, MD, MPH •Kevin Grumbach, MD PCPCC 2014. All Rights Reserved. PCMH PeerPeer‐‐ReviewedReviewed Outcomes • Medicare FFS (NCQA PCMH) • Veterans Affairs (PACT) • (4 studies) • Florida Medicaid • Illinois Medicaid • Kentucky –Ft. Campbell • New
    [Show full text]
  • Five Questions for Atul Gawande, M.D
    Five Questions for Atul Gawande, M.D. An interview by David Cameron, Director of Media Relations, Office of Communications and External Relations, Harvard Medical School Atul Gawande, M.D., MPH, is a surgeon at Brigham and Women’s Hospital; Associate Professor of Surgery, Harvard Medical School; and Associate Professor in Health Policy and Courtesy of Picker Institute Management, Harvard School of Public Health—all in Boston, Mass. He received his B.A.S. from Stanford University, an M.A. in politics, philosophy and economics from Oxford University, his M.D. from Harvard Medical School, and an MPH from the Harvard School of Public Health. He is director of the Global Challenge for Safer Surgical Care of the World Health Organization. A staff writer for The New Yorker magazine since 1998, he recently published “The Checklist Manifesto: How to Get Things Right” (Picador, 2011). David Cameron: Your latest book, “The Checklist Manifesto,” examines the role of the checklist in the operating room. Can a humble checklist really save lives? Atul Gawande: Though it seems almost ridiculous in its simplicity, we’ve found that a checklist can save lives. And two recent studies—in the Veterans Administration system and in the Netherlands—have confirmed the substantial mortality reductions we observed when teams are trained in the principles the checklist embodies. What’s intriguing are those principles. Checklists are memory aids. But, designed well, they also foster teamwork. Doctors don’t love to use them at first. I know I didn’t, and I was running the World Health Organization’s program that was testing them.
    [Show full text]
  • The Importance of Narrative in Medicine
    The importance of narrative in medicine Catherine Spaulding, MD Dr. Spaulding is a Resident-Physician in Internal Medicine The list comes from the speech “Suggestions on and Pediatrics at Georgetown University Hospital in Becoming a Positive Deviant,” by physician and writer Washington, DC. Atul Gawande.1 At the time I read this speech I had barely or the past six years, a Post-it® note has been left the seat of my first-year medical school classroom, yet Gawande’s words struck a chord. I felt compelled to write taped to the corner of my bedroom mirror. The them down and put them in a place I would see everyday— writing has faded over time, but the importance on my bedroom mirror. of these words has not: Most of Dr. Gawande’s suggestions I understood without further explanation. A simple question—Where did you 1. Ask an unscripted question grow up?—fosters an emotional connection with patients. 2. Don’t complain Those personal details are reminders of our patients’ hu- 3. Count something manity, which may be a key motivator regarding Gawande’s 4. Write something admonition not to complain. 5. Change The act of counting something may sound arbitrary, but it represents the most basic form of research, which The importance of narrative in medicine A 28-year-old ultimately impacts patient outcomes. The female with ability to change in response to evolving metastatic clinical situations is a critical skill for any- one in health care. melanoma However, his fourth suggestion, to “write s/p bilateral something,” gave me pause.
    [Show full text]