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Microsoft System Center Software Update Management Field

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Microsoft System Center Software Update Management Field Visit us today at microsoftpressstore.com • Hundreds of titles available – Books, eBooks, and online resources from industry experts • Free U.S. shipping • eBooks in multiple formats – Read on your computer, tablet, mobile device, or e-reader • Print & eBook Best Value Packs • eBook Deal of the Week – Save up to 60% on featured titles • Newsletter and special offers – Be the first to hear about new releases, specials, and more • Register your book – Get additional benefits Hear about it first. Get the latest news from Microsoft Press sent to your inbox. • New and upcoming books • Special offers • Free eBooks • How-to articles Sign up today at MicrosoftPressStore.com/Newsletters Wait, there’s more... Find more great content and resources in the Microsoft Press Guided Tours app. The Microsoft Press Guided Tours app provides insightful tours by Microsoft Press authors of new and evolving Microsoft technologies. • Share text, code, illustrations, videos, and links with peers and friends • Create and manage highlights and notes • View resources and download code samples • Tag resources as favorites or to read later • Watch explanatory videos • Copy complete code listings and scripts Download from Windows Store PUBLISHED BY Microsoft Press A division of Microsoft Corporation One Microsoft Way Redmond, Washington 98052-6399 Copyright © 2015 by Microsoft Corporation All rights reserved. No part of the contents of this book may be reproduced or transmitted in any form or by any means without the written permission of the publisher. Library of Congress Control Number ISBN: 978-0-7356-9584-9 Printed and bound in the United States of America. First Printing Microsoft Press books are available through booksellers and distributors worldwide. If you need support related to this book, email Microsoft Press Support at [email protected]. Please tell us what you think of this book at http://aka.ms/tellpress. This book is provided “as-is” and expresses the author’s views and opinions. The views, opinions and information expressed in this book, including URL and other Internet website references, may change without notice. Some examples depicted herein are provided for illustration only and are fictitious. No real association or connection is intended or should be inferred. Microsoft and the trademarks listed at http://www.microsoft.com on the “Trademarks” webpage are trademarks of the Microsoft group of companies. All other marks are property of their respective owners. Acquisitions Editor: Karen Szall Developmental Editor: Karen Szall Editorial Production: Megan Smith-Creed Copyeditor: Megan Smith-Creed Cover: Twist Creative • Seattle Contents Introduction vii Chapter 1 Understanding software update architecture: server side 1 Fundamentals 1 Configuration items 1 Software update point 2 Multiple software update points 2 Software update point failover process 3 Internet-based software update point 4 Software updates on a secondary site 5 Using an existing WSUS server 5 Software update data 5 The synchronization process 8 Scheduled vs. manual synchronization 8 The software update point features 9 The metadata synchronization 10 Configuration Manager inter-site replication 11 Firewall considerations 12 The flow of binary data 12 Software Update policy deployment 14 The policy creation flow 14 What do you think of this book? We want to hear from you! Microsoft is interested in hearing your feedback so we can continually improve our books and learning resources for you. To participate in a brief online survey, please visit: http://aka.ms/tellpress Contents iii Chapter 2 Understanding software update architecture: client side 17 Software update client architecture features 17 Windows Update Agent 18 Windows Update data store 21 Software update client architecture features 17 Windows Update Agent 18 Windows Update data store 21 Configuration Manager Software Updates Client Agent 21 Windows Management Instrumentation 26 Configuration Manager client cache 34 Software update scanning process 34 Software update installation process 35 Chapter 3 Managing software updates 37 The patch management process model 37 Phase 1: Assess 38 Phase 2: Identify 38 Phase 3: Evaluate and Plan 39 Phase 4: Deploy 40 Understanding software update groups 41 Reporting groups 41 Rollup groups 41 Monthly groups 42 Quarterly and yearly groups 42 Using software update groups 42 Using a phased rollout strategy 44 Using deployment templates 44 Using deployment packages 45 Deploying software updates 48 Automatic deployment of software updates 48 Manual deployment of software updates 49 Understanding superseded and expired updates 52 Understanding the expired updates cleanup process 54 Manually removing expired updates 54 Configuring the maintenance window 54 iv Contents Chapter 4 Monitoring software updates 57 Compliance accuracy 57 Compliance states from the console 57 Managing client health 59 Tracking compliance data 62 Software update summarization 63 Alerts 64 Monitoring an individual update 65 Monitoring a deployment 67 Deployment Monitoring Tool 69 Built-in and custom reports 73 Software update reports 73 Client status reports 75 Custom reports 75 Chapter 5 Software updates automation 83 Understanding automatic deployment rules 83 Creating automatic deployment rules 84 Automating software update database maintenance 93 Site server software update automation 96 Client software update automation 104 Community resources for software update automation 106 What do you think of this book? We want to hear from you! Microsoft is interested in hearing your feedback so we can continually improve our books and learning resources for you. To participate in a brief online survey, please visit: http://aka.ms/tellpress Contents v This page intentionally left blank Introduction ver since the advent of the Internet, security has been a concern for all users whose computers are vulnerable in the "biggest computer network in the free world." Because Windows is the most popular operating system for organizations and individual consumers, Microsoft has also always been particularly concerned with security. To address security concerns, Microsoft first introduced the Windows Update capability with the launch of Windows 95. In the initial version (v3) of Windows Update, users had to manually visit the Windows Update website. An ActiveX control would then run on their computer and determine which software updates should be downloaded and installed on the user's computer. Windows 98 expanded this to include not only security updates but also optional features, driver updates, and desktop themes. Windows Update capability was also added to Windows NT 4.0. Microsoft next released a tool called the Critical Update Notification Utility, which Windows 98 and Windows 2000 users could download from the Windows Update website and then use to download and install critical updates on their computers. The Critical Update Notification Utility was then discontinued and replaced with the Automatic Updates feature in Windows Millennium Edition (Me) and Windows 2000 Service Pack 4. Automatic Updates was designed to check for new updates every 24 hours and could automatically download and notify the user when they were ready to be installed on the computer. Other improvements to Windows Update were also made, for example the introduction of the Background Intelligent Transfer Service (BITS) in Windows 2000 SP3 and Windows XP. In February 2005, Microsoft announced a beta release of Microsoft Update as an optional alternative to Windows Update for obtaining software updates for Windows and also for other Microsoft products. Several years later, Microsoft Office Update was introduced to enable updating of certain applications in the Microsoft Office suite. Beginning with Windows Vista and Windows Server 2008, the website download model was entirely replaced by a built-in user interface within Windows that allows updates to be selected and downloaded. But in enterprise environments, software updates also need to be managed. Windows Server Update Services (WSUS), previously known as Software Update Services (SUS), was released in 2002, and Microsoft released a SUS Feature Pack add-on for their System Management Server (SMS) 2.0 product. The next version SMS 2003 included an Inventory Tool for Microsoft Updates (ITMU) that provided patch-management capability, although it was not fully integrated into the SMS product. With the release of System Center Configuration Manager 2007, the Software Updates feature was completely re-written and integrated with WSUS. In general, distributing software updates through Configuration Manager using the WSUS engine works well. Feedback received by the Configuration Manager product team and Microsoft Customer Support Introduction vii Services indicates that customers like the level of flexibility provided by this solution. However, feedback also shows that customers are often confused because there are too many ways to accomplish the same tasks. In the current platform System Center 2012 R2 Configuration Manager, the Software Updates feature is quite mature and more robust than ever. The process for creating and maintaining updates has been improved, and the user interface is more self-explanatory, making it easier to create a group of updates to target collections of machines. From the server infrastructure perspective, there is much more functionality and flexibility, providing a reliable and seamless software updates process for corporate environments. This book addresses some
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