Senior IT Engineer Phone: (123) 456 78 99 Email: [email protected] : www.qwikresume.com ROBERT SMITH LinkedIn: linkedin.com/qwikresume Address: 1737 Marshville Road, Alabama.

Objective

Highly capable, versatile and accomplished Senior IT Engineer with more than 8 years extensive management experience, planning and implementing computer systems and networks. I have in- depth knowledge of System Development Life Cycle and participated in Web- development as Administrator. Skills

Active Directory, Domino, Exchange, MS Exchange, Networking Work Experience Senior IT Engineer Joomsystems Ltd ­ February 2007 – October 2011  Managed the installation, configuration, maintenance, upgrade and backups of Windows and web-servers for both company and clients.  Deployed web-server (lamp) stack on client machines, including customized CMS and optimization of the server configuration.  Maintained and debugged open source CMS , optimized MYSQL queries, customized components and layouts and implemented security measures.  Performed final post-production QA testing and took the decision about releasing bug fix patches, stable/beta versions, and other release issues.  Administered and configured web-hosting control panels cPanel, , DirectAdmin, H-sphere, ISPConfig.  Managed and configured firewalls for windows (Kerio, Forefront) and Linux (IPtables, APF, fail2ban).  Installed, configured and managed MySQL service including backups, migration, and optimization.

IT Support Engineer ABC Corp ­ 2003 – 2007  Was the only point of contact on-site to provide technical support for hardware, networks, and applications.  Onboard and offboard new employees.  Troubleshoot and maintained office network and related equipment.  Helped manage the IT Support ticket queue and Ad-Hoc technical support requests.  Maintained and supported the equipment and services that our employees used to do their jobs  Troubleshoot hardware and software problems with Apple and Windows products (including desktop and laptop hardware) as well as VOIP phones  Supported and maintained the user account access including onboarding, offboarding, and account updates

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B.S. in IT Computer Networks - 1998 to 2004(Kyrgyz National University )

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