Senior IT Engineer Phone: (123) 456 78 99 Email: [email protected] Website: www.qwikresume.com ROBERT SMITH LinkedIn: linkedin.com/qwikresume Address: 1737 Marshville Road, Alabama.
Objective
Highly capable, versatile and accomplished Senior IT Engineer with more than 8 years extensive management experience, planning and implementing computer systems and networks. I have in- depth knowledge of System Development Life Cycle and participated in Web-software development as Web Server Administrator. Skills
Active Directory, Domino, Exchange, MS Exchange, Networking Work Experience Senior IT Engineer Joomsystems Ltd February 2007 – October 2011 Managed the installation, configuration, maintenance, upgrade and backups of Windows and Linux web-servers for both company and clients. Deployed web-server (lamp) stack on client machines, including customized CMS and optimization of the server configuration. Maintained and debugged open source CMS websites, optimized MYSQL queries, customized components and layouts and implemented security measures. Performed final post-production QA testing and took the decision about releasing bug fix patches, stable/beta versions, and other release issues. Administered and configured web-hosting control panels cPanel, Plesk, DirectAdmin, H-sphere, ISPConfig. Managed and configured firewalls for windows (Kerio, Forefront) and Linux (IPtables, APF, fail2ban). Installed, configured and managed MySQL service including backups, migration, and optimization.
IT Support Engineer ABC Corp 2003 – 2007 Was the only point of contact on-site to provide technical support for hardware, networks, and applications. Onboard and offboard new employees. Troubleshoot and maintained office network and related equipment. Helped manage the IT Support ticket queue and Ad-Hoc technical support requests. Maintained and supported the equipment and services that our employees used to do their jobs Troubleshoot hardware and software problems with Apple and Windows products (including desktop and laptop hardware) as well as VOIP phones Supported and maintained the user account access including onboarding, offboarding, and account updates
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B.S. in IT Computer Networks - 1998 to 2004(Kyrgyz National University )
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