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Summer 2018 Quarterly Community Survey

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Summer 2018 Quarterly Community Survey December 2018 City of Newcastle Quarterly Community Survey Summer Report newcastle.nsw.gov.au Executive summary The City of Newcastle (CN) undertakes a community survey on a quarterly (every three months) basis to better understand key issues, community needs and priorities regarding the services and facilities provided by the City. The November 2018 summer edition is the second survey in this program. A total of 799 people took part. Results Attendance at cultural activities and where participants find out about them Respondents were asked if they had attended a series of cultural activities/events as an audience member in the past 12 months. Those that indicated that they had not, were asked if they knew what options were available to attend that type of activity in Newcastle. Participants were also asked if they had found out about cultural events, activities and opportunities from a range of sources. Principal observations include: • The cultural activity/event that the largest proportion of participants attended in the previous 12 months was Cinemas (78%) followed by Festival or cultural event (59%) • The least attended activity/event was dance performances (19%) • The highest proportion of participants found out about what cultural events, activities and opportunities there are through Word of mouth (68%) followed by print media (59%) • The majority of participants attended cultural activities in Newcastle (83%) followed by Sydney (56%). Undertaking of creative activities Participants were asked if they undertook any of a series of creative activities as a creator, maker or performer. Those who indicated that they were a creator, maker or performer were then asked where and how they undertake those activities. Principal observations include: • Six in ten respondents (60%) stated that they did not undertake any of the creative pursuits listed • The highest proportion of respondents who indicated that they did undertake these activities nominated Craft (19%) • More than three-quarters (76%) of respondents who undertook any of the pursuits listed stated that they did so in their own home. Impact of the provision of cultural events and activities has on the community Participants were asked to rate their level of agreement with a series of statements regarding the impact of the provision of cultural events and activities. They were also asked to indicate whether a range of impediments to participating in the city's cultural offerings applied to them. Principal observations include: City of Newcastle December 2018 Quarterly Community Survey Report • All of the statements presented received a mean score above the neutral point of three indicating that, on balance, participants agreed with them • The statements with the highest level of agreement, attaining an equal mean score of 4.2, were Fostering a creative community to live in and Bringing audiences to City of Newcastle cultural institutions, such as Civic Theatre, Newcastle Art Gallery, Libraries or Newcastle Museum • Almost eight in ten respondents (77%) either strongly agreed or agreed the City of Newcastle's Civic Theatre, Art Gallery, Libraries and Museum facilities play a primary role in the development and promotion of culture in Newcastle • The statement with the highest proportion of 'true' responses (37%) was Much of the city's cultural offerings are out of reach for me, due to lack of knowledge of what's available. Safety in the Newcastle LGA Participants were asked how safe they think Newcastle is in comparison with other areas; what they think the top community safety issues are; how safe they feel in particular locations and their level of awareness of the CN's community safety programs and services. Principal observations include: • Six in ten participants (60%) stated that overall they felt Newcastle LGA was As safe as Australian cities of a similar size and population • The two community safety issues nominated by the highest proportion of respondents were Domestic violence (18%) and Alcohol (anti-social behaviour and violence) (10%) • On balance, respondents indicated that they feel safest at the various locations presented during the day and feel less safe in the evening • Participants feel the least safe in your neighbourhood parks in the evening (Mean score 2.6) • The community safety program/service that the highest proportion of participants (87%) were aware of was Alcohol free zones and alcohol prohibited areas. Participants were least aware of the Homeless Persons Working Group (14%) • The program/service nominated as the most effective by the highest proportion of those who were aware of them (70%) was Strong partnerships with community organisations and local police to deliver programs • A relatively high proportion of participants felt that they could not rate the effectiveness of the programs, i.e. answered Don't know. This is particularly evident for the Street safe night time outreach service (50% responded don't know) and the Homeless Persons Working Group (45% responded don't know). Housing and volunteering Participants were asked if they anticipated that their housing needs would change in the next five years and if so, where they might move. They were also asked about any voluntary work they undertake. Principal observations include: • Approximately two-thirds of participants (66%) indicated that they did not expect to change their housing needs in the next five years City of Newcastle December 2018 Quarterly Community Survey Report • More than half (54%) of those who stated that they did feel that their housing needs would change, indicated that they would move within the Newcastle LGA • Approximately four in ten respondents (43%) stated that they do not volunteer. One- fifth of respondents spend between one and three hours volunteering • The highest proportion of those that indicated that they do undertake volunteering work do so for Sporting clubs/groups (27%), Education and training (23%) and Welfare, charity, church (23%). Community life Participants were asked a series of questions about their suburb and their participation in community life. Principal observations include: • Approximately six in ten respondents (61%) indicated that the top challenge they face to participating more in community life was Work or other commitments/lack of time • The highest proportion of 'other' challenges nominated was Caring responsibilities (20%) • Approximately, three-quarters of respondents (74%) stated that Convenient location was why they chose to live in their suburb followed by Lifestyle (54%) • The most positive aspect of their community identified by participants was Sense of belonging/community (26%), followed by Close to everything we need/location (19%) • The mean score of 4.1 indicates that, on balance, participants feel welcomed and connected to their community • The top three challenges faced by participants in their community were Access to public transport (31%), Community safety/security (21%) and Housing affordability (18%). Disability and caring responsibility Questions were asked to understand the types of needs members of the community with lived experience with disability have. Principal observations include: • Almost seven in ten respondents (68%) indicated that they did not have a lived experience with disabilities or caring responsibility for a person living with disabilities • For those who did (32%), the type of disability experienced by the highest proportion was Physical/mobility (70%). City of Newcastle December 2018 Quarterly Community Survey Report Table of Contents 1 Introduction .................................................................................................................... 1 2 Methodology .................................................................................................................. 1 Data collection ........................................................................................................ 1 Survey promotion .................................................................................................... 1 Data handling .......................................................................................................... 1 Data weighting ........................................................................................................ 1 How to read this report ............................................................................................ 1 2.5.1 Assessment scales .......................................................................................... 1 2.5.2 Mean scores .................................................................................................... 2 2.5.3 Interpretation.................................................................................................... 3 3 Survey findings .............................................................................................................. 4 Cultural Activities .................................................................................................... 4 3.1.1 Attendance at cultural activities/events ............................................................ 4 3.1.2 Participation in cultural activities as a maker, creator or performer ................... 5 3.1.3 Impact of cultural events and activities on Newcastle ....................................... 6 Safety in the Newcastle LGA .................................................................................. 8 3.2.1 Overall perceptions of safety ...........................................................................
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