Residents’ Guide 2020 - 2021 Arrival at St Andrews Facilities within Halls Technology Services Cleaning Pages 2 - 3 Pages 4 Pages 7 Pages 8 - 9 Page 10 • Collecting Your Keys • Provision in Study Bedrooms • TV Licence • Keys and Replacements • Service Levels • Catered Halls • Central Facilities • Internet • Laundry • Bedroom 1 • Inventory • What to Bring With You • Telephone • Mail • Kitchen • Roles within the Residence • Posters and Pictures • Insurance • Student Accommodation • Heating and Hot Water Services • Meals (Catered halls only) Repairs, Maintenance Map of St Andrews: Health Safety Fire Safety and Reporting Faults Where we are and Safety and Security Page 20 Page 13 Pages 14 - 15 Pages 16 - 17 Pages 18 - 19 • Fire Safety • Health and Safety • University Residences • Shower / Hair Washing • Emergencies • Fire Alarm and Welcome Inspections • Schools and Departments Attachments • Removal of Dangerous Items Evacuation Procedures to St Andrews • Maintenance – Postgraduate • Administration & Services • Drugs • Electrical Equipment • Fire Drills Accommodation • Alcohol • False Alarms • Right of Entry • Illness Welcome to the University! • Smoking We hope that you enjoy living in St Andrews and that you find your time in the halls of residence a rewarding experience. Environment, Energy and Sustainability General Information Breach of Contract This guide has been designed for students who are Pages 22 - 23 Pages 24 - 27 Page 28 living in university halls of residence. If, once you have read through the Guide, you still have some questions, • Electricity • Interhall Energy • Payment of Residence Fees • When You Leave • Vandalism and Damage • Water Competition • Guests • Discipline and Breaches of please speak to a member of your Residence Management • In the Kitchen • Hall Environment • Early Departure Terms and Conditions Team, Wardennial Team or visit our webpages • In the Laundry Room Representative – Be a • Storage www.st-andrews.ac.uk/accommodation • Recycling Champion • Support for Students • Travel and Parking • Vacation Periods Arrival at St Andrews 2 You must, for staff and student safety follow the Please check the inventory, fill it in carefully, and return Wardennial Team Student Accommodation Services David Russell Apartments (catered) 3 Scottish Government and Public Health Scotland it to your Residence Management Team within 48 hours The Warden and Assistant Wardens are responsible for Student Accommodation Services is responsible for serves 14 meals per week: Guidance as well as any University guidance on of your arrival. It is very important you carefully record the welfare of students. The Wardennial Team liaise the allocation of rooms and roommate assignments, as • Breakfast and dinner, Monday to Friday the safe use of University buildings including anything which is missing or damaged, as the inventories closely with the Hall Committees and the Residence well as disciplinary referrals involving health and safety • Breakfast / lunch or brunch, Saturdays and Sundays accommodation. are kept as an official record of the condition of the room Management Team to ensure things run smoothly in the regulations. Any questions you might have relating when you move in. They are then compared with the hall, and to develop a sense of community. to your accommodation contract should be referred Meals in residences are at set times so please check Collecting Your Keys condition of the room / property when you leave, and to Student Accommodation Services. They can be the specific hall information on the Accommodation Collecting Your Keys Your room is available on the arrival you will be charged for any missing items or damages. Most residences have a Resident Warden, who will give an contacted via email: [email protected] webpages. If you are unable to return to your hall for date and slot you selected at the pre arrival section of If you do not return an inventory, we will assume that introductory talk to students in the first few weeks of the or by phoning 01334 46(2510). lunch, you can request a packed lunch be provided your acceptance. If you arrive before your arrival slot, then everything in the room was satisfactory when you first semester. Please check the specific hall information instead and can be ordered up to the morning it is there will be a short delay in collecting your key and/or arrived. on the accommodation webpages for details of who the Meals (catered halls only) required. It includes a sandwich / baguette, crisps, fruit, keycard. Wardens are, and how to contact them. We pride ourselves on the quality and high standards of chocolate bar and water / juice. Please speak to or email Roles within the Residence catering within the residences. There is a ‘You said / We your Chef Manager for more information. Catered Halls Residence Management Team Senior Student and Hall Committee did’ board in each dining room, so if you particularly The first meal will be dinner on Monday 31 August. Each residence has a Residence Management Team, In each residence there is a Senior Student, who is enjoyed a meal or have any constructive or helpful There is a vegetarian and vegan option at every meal. who is responsible for looking after the operational responsible for working with the Warden and the student comments to make, please fill in one of the suggestion Unfortunately it is not possible to provide a kosher or Inventory aspects of the residence e.g. the condition of the residents to develop the community spirit within the slips, including your name and room number, and leave it halal menu. Other medical dietary requirements should general hall environment, housekeeping services, residence. There is also an elected Hall Committee, on the board. We will respond to all comments as quickly be discussed with your Chef Manager prior to your (Sections 3.1 and 3.2 of your Terms of Occupancy) general maintenance and repairs, health and safety which meets to discuss matters of student interest and as we can. arrival in the hall (contact details can be found on the The first thing you should do once you have collected and maintaining discipline. Please see the specific represent the residents’ views to the Warden, Residence University webpages, undergraduate residences). Meals your keys is complete your inventory. This will either be hall information on the University accommodation Management Team and the wider University. Your There are 19 meals per week provided in the standard will normally be provided in the residence you reside located in your room, or will be issued to you on arrival. webpages for details of who they are, and how to contact residence fee includes a Hall Committee subscription catered residences: in; however the University reserves the right to arrange If an inventory is not provided, it is your responsibility to them. www.st-andrews.ac.uk/accommodation/ug/ which is used to put on events and purchase items for the • Breakfast, lunch and dinner, Monday to Friday meals in another residence nearby. Please note that meals request one. residences residence, as well as pay for any unattributed damages • Breakfast / lunch or brunch, Saturdays and Sundays are not transferable and must be taken in your hall unless throughout the year. by prior arrangement. Additional meals can be purchased Housekeeping and Porter Teams for guests and non residents from the online shop. Within each residence, there are Housekeeping and Catering Team (catered halls only) Porter Teams. They work closely with the Residence The Catering Team in your hall is responsible for preparing If you have any general queries about the food, meal Management Team and are responsible for helping to and serving meals. If you have any specific food allergies times or the services provided, please speak to the Chef maintain the cleanliness and carrying out any repairs or dietary requirements, please contact the Catering Manager in your hall, who will be happy to discuss these within the halls. Team as soon as you are offered a place in a catered hall with you. Alternatively contact the Catering Office on so that the appropriate arrangements can be made for [email protected] you. The Chef Manager’s contact details can be found on the Hall specific webpage. Facilities within Halls 4 Provision in Study Bedrooms Each communal kitchen at DRA, Fife Park, Gannochy, (Section 16.3 of Terms of Occupancy) 5 The type of room you have been allocated is shown on Powell and Whitehorn contains: Under the Terms of Occupancy, you are prohibited your accommodation contract, which also details the • Fridge / freezer from bringing your own furniture, curtains, soft fabric residence fees payable and dates of occupancy. Rooms • Electric cooker lampshades or halogen lamps into your bedroom or the are either single, or shared with other person(s) – • Kettle residence, since all furnishings must comply with relevant i.e. a twin or triple (all postgraduate accommodation • Steam iron and ironing board safety legislations (Furniture and Furnishings Regulations is in single rooms). • Clothes airer 1993 – Fire Safety Amendment). Additional furnishings • Pots and pans may only be provided with the written permission of the Each bedroom contains (for each occupant): • Roasting tin and baking sheet Residential Services Manager or Student Accommodation • Desk and chair • Basin, cutlery tray and sink tidy Services. • Bookcase • Dustpan & brush, broom, mop & bucket • Bed, mattress and mattress protector and vacuum cleaner You are also responsible for supplying your own cutlery, • Wardrobe and drawer unit • Flip top bin crockery, pots and pans and cooking utensils. It is • Waste bin • Induction (DRA and Fife Park) advisable to wait until you arrive in St Andrews to buy these products as you may be able to club together with There are also curtains, carpet, electric sockets and a Central Facilities housemates or others in your hall to buy these items. wired network connection in each room. Please see the specific hall information with regard to the facilities that are available in your residence, these can Posters and Pictures There are a number of kitchens, kitchenettes and pantries be found on the Accommodation webpages.