The Official Publication of THE AUSTRALIAN HOTELS ASSOCIATION (SA branch) Registered by Australia Post: PP504655/00074 December 2011/January 2012

President’s Christmas Lunch

Graeme Goldberg is back in ClassiC styling meets the latest teChnology

The Ultimate GaminG experience

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16 WIH Christmas Female hoteliers celebrate the festive season at the Edinburgh Hotel. Contents.

06 President’s Christmas 10 Graeme Goldberg 22 Sustainability is 38 On the road with Lunch A favourite son returns the key Smithy The hotel industry to the Stamford Plaza Hotels are Catch up with the and the big names and the Stamford increasingly looking latest that the AHA’s of South Australian Grand. at more sustainable Brian Smith has been politics gathered at the practices. up to. InterContinental.

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President’s Report Peter Hurley, AHA|SA President

he following is a summary of the main issues addressed ‘winner takes all’ attitude of the anti-gamblers, that’s trashed Tby AHA|SA President Peter Hurley at the Association’s the accumulated goodwill that has been carefully cultivated Annual Christmas Lunch on December 6. The presentation was over the last two decades. The anti-gaming zealots have attended by seven State Government Ministers including Premier ensured that any compromise and concessions, any respect , the Leader of the Opposition Isobel Redmond for each other’s perspective has been irreparably damaged. and some 25 MPs, MLCs and Senators. Also attending were Continued page 34 senior State and Federal Government Bureaucrats, Regulators, Judges and Police including SAPOL Commissioner Mal Hyde, Business Leaders and the media. The event provides an opportunity for the AHA|SA to articulate to decision makers and those that influence decisions what are the real issues and concerns facing the hotel and hospitality sector. What a year it’s been. Our industry has been flogged everywhere but the soles of our collective feet. The only reason the soles of our feet have escaped the flogging and the subsequent welts is because as an industry we refuse to lie down. This snap shot will summarise our year. • There has been the ongoing saga of the ill- conceived Gillard/Wilkie agreement. This deal threatens the very viability of the club and hotels

industry. As a result of the The Advertiser, Wednesday, December 7, 2011, p.7.

www.ahasa.asn.au 6 PResident’s ChRistmas LunCh

he annual President’s Christmas Lunch Tbrought the hotel industry and the State’s leading politicians together for an opportunity to reflect on what has been an interesting year for the sector. Premier Jay Weatherill was special guest for the occasion, held at the InterContinental Adelaide on December 6. Many other Members of Parliament joined Mr Weatherill, eager to listen to the AHA|SA’s point of view. Leader of the Opposition Isobel Redmond also attended along with numerous business chiefs and community leaders. AHA|SA President, Peter Hurley, spoke about the many issues and challenges facing the hotel sector including the relaxation of shop trading hours, over- regulation and public holiday rates. 1

2 3 4

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1. Peter Hurley – AHA|SA President 2. Sue Binns – Robin Hood Hotel; Linda Noack – Belair Hotel; Lisa Matthews – Matthews Hotels 3. Hon George Weatherill, Hon Jay Weatherill MP 4. Jason Fahey – Fahey Hotels; Santo Scaglione – Clare Hotel 5. Anthony Ball – Clubs Australia; Peter Hurley – AHA|SA President 6. Robert Priest – Coca Cola Amatil; David Basheer – AHA|SA Vice President; Mark Powell – Lion 7. Kerry Moore; Guy Matthews – Matthews Hotels; Hon Patrick Conlon MP

HOTEL SA 7

8 9 10

8. InterContinental Hotel 9. Simon Rogers – McLaren Vale Beer Co; Leanne Fraser – Coopers Brewery 10. Jerome McGuire – Department of Justice; Ian Horne – AHA|SA 11 12 11. Annabel Digance – SA Progressive Business; Natasha Stott-Despoja; Colin Dunsford – Ernst & Young 12. Greg Fahey – Fahey Hotels 13. Craig Bildstein – Office of the Fairwork Ombudsmen; Hon Michelle Lensink MLC 14. Chris Flaherty – Treasury Wine Estates; Wolf Blass AM; Simon Carter – 13 14 Treasury Wine Estates

15 16

15. AHA|SA State Council 16. Melanie Cooper – Coopers Brewery; Brett Matthews – Matthews Hotels 17. Jake Parkinson – Lion; Nick Chigwidden – FIVEaa 18. Hon Jing Lee MLC; Melinda McCauley – Alma Hotel Willunga 17 18

www.ahasa.asn.au 8

19 20

19. Hon Jay Weatherill MP 20. Guests enjoy the President’s Lunch 21. Lucy Randall – AHA|SA; Sally Neville – Restaurant & Catering SA 22. Tim Salt - Diageo, Peter Hurley – AHA|SA President, John Murphy – Coca-Cola Amatil 23. Max Basheer 21 22 AM; Guy Matthews – Matthews Hotels 24. Jane Jeffreys, Alec Gilbert – Adelaide Convention Centre 25. Jenny Hurley – Arkaba Hotel; Hitaf Rasheed – Events SA 26. Glenn Cooper AM – Coopers; Nicole Cornes – Office of the Minister for Transport; Chris Clarke – Clarke and Brownrigg 23 24

25 26

HOTEL SA 9

27 28

27. Peter Hurley – AHA|SA President 28. Isobel Redmond MP; Glenn Cooper AM; Dorinda Hafner 29. Matt Rogers – Goodwood Park Hotel; Russell Barratt – Accolade Wines; Craig Williams – Saturno Hotels; Shane Bullus and Richard 29 Leddicoat – Accolade Wines 30

31 32

30. Robert Foord - Proud Australia Group; Jeff Ellison – Sealink; David O’Loughlin – SATC; Andrew Killey – KWP 31. Chris Greening – Samuel Smith and Son; Brenton Wilkinson – SAJC 32. Graham Hobbs – Eureka Hotel Group; David Papps – Royal Exchange Hotel Kadina; Mark Davies – Western Hotel Pt Augusta; Tom Hannah – Bombay Bicycle Club 33. Ian Horne – AHA|SA; Peter Hurley – AHA|SA President; Peter Jones – ALH 33 Group; Wally Woehlert – Gaming Care

www.ahasa.asn.au 10 GoldberG’s back By James Murphy

raeme Goldberg is back in Adelaide. and the commitment G The big man has returned to the city after leaving to the new Riverbank nine years ago. The larger than life personality returns with a Precinct is just going simple mandate – return the Stamford Plaza and the Stamford to be fantastic. Not Grand to the pinnacle of the hotel industry. only that project “It’s great to be back in Adelaide again after an absence of but also bringing approximately nine years,” Graeme said. the football back to “I was here before for five years as the Vice President of is Stamford Hotels and Resorts Australia and New Zealand. great because I can “In the end with much reluctance I was forced out of basically touch it from Adelaide to be relocated in Sydney.” my hotel. Then there’s The newly appointed Stamford Plaza Managing Director, the development of who is best known for his relationships with international the Convention Centre celebrities, said he was happy to be back. and all of these “I know whenever a new boy comes into Adelaide he projects are going to will say, ‘I love Adelaide’ just like when you go to the benefit the Plaza. Entertainment Centre and the entertainer will come out and “She’s a grand old say, ‘Adelaide is my favourite city’. You just sit there and say, lady this hotel. I’ll do ‘Yeah sure’. her hair up, fix her make up and buy her a new frock and I “But when I say that I love Adelaide I can prove that will re-introduce her to the Adelaide market. because people know how much I love it. “We want to be part of the development that is happening “I left Stamford Hotels about five years ago to run my own along the River Torrens. The money that we are going to hotel and I also owned two restaurants and then I sold my spend here is that we are going to renovate all of the rooms assets. I got the call from C.K. Ow who is the owner and and the suites, we are going to reconfigure the lobby and we chairman of Stamford Hotels. He invited me back to do it have already done the pool area. again.” “The Grand is in good shape, there is a couple of million that we will spend on the food and beverage area of the Vision hotel.” Graeme returns to Adelaide with a cheque book and a vision. The A-list “I’ve got $6 million to spend on the Plaza and a couple Graeme has been a General Manager of hotels right across of million to spend on the Grand. Once I’ve been given a the world since he was 27 and through that time he has built mandate and the money to fix something then I am going to up some wonderful contacts with celebrities, some of which do it. he now considers personal friends. “After my first five weeks I’ve already had the Presidential It is this connection with stars that the industry veteran hopes Suite gutted and it’s in the process of being refurbished. will return the Plaza to the place to stay for the world’s A-list. “Throughout my career I have always seemed to be in the “The Plaza will once again return to being the entertainment right place at the right time. I had a hotel in Brisbane when hub of Adelaide. I remember one night Rita Coolidge and it was Expo, I had a hotel in Sydney when they had the Julian Lennon got up there and did a duet on the piano. Ray Olympics and then the bi-centenary celebrations and now I Charles and Dudley Moore have played on our piano and have fluked it again because I am back in Adelaide at an the reason they played is because they heard it playing. exciting time. “When you talk about celebrities, one that always comes “There is a buzz in the city. I was obviously taken aback to mind is when Muhammad Ali stayed with me at the when I saw the trams go past my hotel I think that’s fabulous Boulevard in Sydney. I met Muhammad Ali in London a

HOTEL SA 11

Graeme Goldberg with former US President Bill Clinton (left) and the late Ray Charles. couple of times and then he stayed at The Boulevard and I “We had such a great time - he had a great sense of was very excited to have him in the hotel. humour.” “This was mid ‘80s when he was really at his height; he “Just after September 11, I was speaking with George was doing all of the TV stuff, doing Parkinson and everything. Bush Snr and I was saying to him, ‘I hope your son has the “He comes down to the lobby when he was leaving the strength and character to get us through all of this and all hotel and shakes my hand and gives me a little sort of of the rest of it and I said some good might come of this cuddle. We’ve got bags and I say to the Duty Manager because now we might actually have a true United Nations. ‘bring the cars around’ and we’re getting everything loaded I hope your son has the backbone to be able to get us up and I am directing traffic. through this.’ “They come, they’ve enjoyed and now they’ve left and it “The conversation finished and I walked away. Later was a successful trip. Great! George Bush Snr came up to me again and he said, ‘I “So then the Duty Manager came up to me with a piece just wanted to say thank you for those kind words you said of paper in his hand and he said, ‘What should I do with about my boy’. ”He followed me around the room all night, this?’ and I said, ‘What is it?’ and he said, ‘It’s his bill.’ ‘His thanking me about his boy!” bill I said, his bill are you kidding? So you watched me run It is these high profile relationships that offer Graeme around, hug him and this and get cars and everything else Goldberg a point of difference and there is plenty to get and you didn’t give him his bill?’ To this day that bill is still through. unpaid.” “I’m in the lobby and my Duty Manager tells me that Jerry As the Stamford Plaza is directly opposite Parliament House, Lewis is on the phone for me. Graeme expects to have a number of high profile political “I picked up the phone and he said, ‘Are you around? Do guests stay with him. you want to come up for a coffee?’ So we sat down and “When I was with President Bill Clinton that was great. We we were talking and I cracked a couple of gags and I got got along so well and we became mates, he even sent me a no response from him, nothing. Anyway I go to the concert Christmas card. that night at Festival Theatre and the crowd is going wild “One time he stayed with me was when he was launching and he walks out on stage. ‘I love being in Australia but can his book. I asked him, ‘Did you write it yourself?’ and he I say’ and he launches into one of my gags and I’m saying said, ‘What do you mean?’. to my wife, ‘That’s my line!’” “I repeated, ‘Did you write it yourself?’ and he said, ‘Well I Goldberg is back and has not lost any of his personality got some help.’ ‘Has it got a title yet?’ I asked. He said, ‘No or character as he set’s out to rejuvenate the Stamford Plaza not yet.’ And I said, and you know he is with his body guard and Stamford Grand. and everything, ‘How about life between the bushes?’ There “I will probably die in a suit in a hotel lobby greeting was the sexual connotation but also that he was the President someone to my hotel. This is my life, it isn’t a job. This is a between George Bush Senior and Junior. love affair.” HSA

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$3 billion+ to introduce $1 bet limits on poker machines

ustralia’s gaming machine manufacturers have provided for all existing gaming machines would not be feasible for Aadvice to the Gillard Government and to the Greens on regulators and gaming machine manufacturers and not cost the cost to introduce a $1 maximum bet limit on all Australian effective for venues”…. ”Many existing EGMs would need gaming machines. to be replaced and others retrofitted with new software/ “The cost of converting all Australian gaming machines hardware….there is only limited capacity for gaming so that they provide a maximum bet of $1 and a maximum machine manufacturers to re-design existing games to be prize of $500 will exceed $3 billion,” Gaming Technologies compatible with such a bet limit.” Association CEO, Ross Ferrar said. The Gaming Technologies Association’s members supplied Australian gaming machines - almost all of Australia’s existing gaming machines and have Cost to change to $1 bet limits/$500 payout limits unrivalled expertise in terms of the design and supply of a. 25 per cent (50,000 gaming machines) less than gaming machines in Australia and around the world. 3 years old = around $5,000 per machine ($250 Members of the Gaming Technologies Association include million) Ainsworth Game Technology, Aristocrat Technologies, Aruze Gaming Australia, Bally Technologies, IGT Australia, Konami b. 25 per cent (50,000 gaming machines) 3-5years old = Gaming Australia, Shuffle Master Australasia and WMS $10,000 per machine ($500 million) Gaming Australia. These are the people who are responsible c. 50 per cent (100,000 gaming machines 5+ years old for making any changes to the game software in gaming = $25,000 per machine ($2.5 billion) machines, including those required to implement changes to Total cost = $3.25 billion the Maximum Bet. “Because all existing Australian games and gaming Gaming Technologies Association’s Board members include: machines are approved by State regulators, it is not possible Ainsworth Game Technology, Aristocrat Technologies, Aruze to simply adjust a bet limit. Changing the bet limit and Gaming Australia, Bally Technologies, IGT Australia, Konami maximum payout requires a complete game change on every Gaming Australia, Shuffle Master Australasia and WMS machine,” Ferrar said. Gaming Australia. “Australian gaming machines are quality assured and Among its other activities, the Gaming Technologies independently tested prior to submission for approval to Association hosts and operates the Australasian Gaming operate.” Expo, held in August each year at the Sydney Convention For a new, technologically advanced gaming machine the and Exhibition Centre. cost to change the game will be around $5,000. However, for the 75 per cent of Australia’s gaming machines that are older than three years, the cost will be significantly higher. “More than 50 per cent of Australia’s gaming machines are more than five years old. These machines are equipped with old technology that cannot be modified to provide a $1 For further information contact: maximum bet and a $500 maximum prize. They will need to Ross Ferrar be replaced at around $25,000 per machine. CEO, Gaming Technologies Association “An estimated 85 per cent of gaming machines located in (02) 8216 0931 or 0418 686 075 Australia’s country and regional pubs and clubs are very old and will need to be replaced to comply with a $1 bet limit,” Gaming Technologies Association (GTA) he said. ABN 70 060 130 770 This advice is consistent with the Productivity Commission, Level 34, 50 Bridge Street Sydney NSW 2000 Australia which found in its 2010 report titled ‘Gambling’: Tel: 02 8216 0931 Fax: 02 8216 0701 “Immediately implementing a much lower maximum bet limit Web: www.gamingta.com

www.ahasa.asn.au 14

new chair for tourism Commission

Prominent South Australian business identity Jane Jeffreys is the new Chair of the South Jane Jeffreys Australian Tourism Commission (SATC).

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ane brings broad, high level expertise into the role, “We will also work on building awareness of Kangaroo having worked extensively at the executive level Island outside of the State where we know a huge potential within the business, tourism and hospitality sectors. market is currently untapped.” She is now Managing Director of Jane Jeffreys Jane was also determined to see ’s reputation JConsulting, a successful Management Consulting firm based as The Festival State reinvigorated. in Adelaide working with both the public and private sectors. “There is a focus on the events calendar side of things at the moment. We all know that the State’s February and March is A clear vision very busy and we want to extend this out through winter so Jane said her strategic vision for the commission was very that the celebration, culture and energy these activities create clear. can run year round. “I have worked in and alongside the tourism industry for “I encourage hoteliers to embrace the festival events many years and have an intimate understanding of its history, schedule and urge staff to make guests feel very welcome. current position and future potential,” Jane said. The best form of marketing is for guests to have a positive “I understand what it is to be a business owner which is experience, whether they are a local or an international critical in relating to the thousands of operators who form our visitor.” industry. “Above all, I am a passionate South Australian. I believe our Domestic market size is one of our State’s greatest strengths and now we need While the emerging markets of China and India were to bring together key people who can work collaboratively to being targeted via a long term international strategy, Jane produce great results.” Jane believed the key to South Australia’s tourism future lies emphasised that 80 per cent of South Australia’s tourism in leveraging the unique regions and experiences on offer. came from the domestic market. “We are investing in high impact marketing campaigns, “We need to encourage people to stay and enjoy our digital advancements, international media opportunities and State’s hospitality and experiences for longer. It is not so much drawcard activities to drive demand for South Australia as a about how many people visit, but how long they stay and holiday destination,” she said. how much they spend.” “There is a diverse audience that we have to look after. It’s Jane acknowledged the vital role that hotels played in the vital that we understand the needs of our own local visitors, tourism industry and encouraged them to continue to invest in travellers from interstate and visitors from overseas. new initiatives. “We have great tourism product in South Australia and “We see hotels as much more than a night’s it’s our job to tell the stories that genuinely excite and accommodation – they are key partners and an integral inspire people. We are doing that via both traditional and part of South Australia’s culture. We want to see innovation, technologically advanced means. offering a fresh and vibrant environment to travellers, and we “A huge cornerstone in our communications strategy is the encourage the hotel industry to join with us in developing new southaustralia.com which we launched earlier this year this.” as part of a broader digital strategy, and which now also As the chair of the Convention Centre, Jane also recognised includes international websites, mobile applications and the value of business tourism to the industry. consumer relationship management. “We are very excited about the $350 million Riverbank “We are committed to supporting South Australian tourism Precinct and the redevelopment of the Adelaide Convention operators, from helping a small B&B owner to get their Centre, knowing it will increase visitation and create more business bookable online, through to incentivising established demand for accommodation and dining. industry champions to broaden their product offerings.” “I am optimistic about what we are going to achieve and I am confident we are going to see some great results for Building awareness South Australia.” HSA Several new marketing campaigns are now underway, which Jane said provided enormous opportunity. “We want to reinspire South Australians to holiday within their own beautiful backyard and we are doing this by highlighting For more information visit five key South Australian experiences: food and wine; river; www.southaustralia.com coastal escapes; national landscapes and journeys,” she said.

www.ahasa.asn.au 16

Women in hoteLs ChRistmas dRinks

ver 70 hoteliers and 40 corporate sponsors attended Othe ‘Women in Hotels Christmas Function’ held at the Edinburgh Hotel on Tuesday, November 15. Guests enjoyed the sunshine in the glorious beer garden for an informal network and the final event on the Women in Hotels calendar for 2011. There was five full laundry baskets collected of essential items for women and the annual raffle raised over $1500. All money raised and items donated were given to the SA Women’s Housing Association which provides temporary and long-term accommodation for many women and children in need. We would like to thank the following sponsors for showing their incredible support with beverages for the function and items for this year’s raffle: • Options Wines • Accolade Wines • Phil Hoffmann Travel • Brown-Forman • PKF Accountants • Coca-Cola Amatil • SA Liquor Distributors • Diageo • SA Lotteries • Donaldson Walsh Lawyers • Samuel Smith & Son • Holco Meats • Support Staff • Hostplus • Wallman’s Lawyers • HT Constructions • IGT 2012 EVENTS • Island 2 Island Beverages Wednesday March 7 - Fringe Event and Dinner • Jasol Australia Tuesday June 26 - Winter Lunch and Bus Tour • Lion Tuesday Sept 18 - Networking Lunch with Guest Speaker • McLaren Vale Beer Co Tuesday Nov 20 - Christmas Function

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www.ahasa.asn.au 18 keep your cool in summer

nyone familiar with a typical South Australian summer what areas of the hotel are not in use or not occupied at Aknows how important it is to have a quality air- certain times of the day. So planning how and when you use conditioning system in place. your air-conditioning system is crucial to cutting costs. Experts With daytime temperatures often reaching 40C and in the field can give advice on how to best utilise an air- beyond, and those balmy nights we love so much hovering conditioning system to save energy. in the mid to high 20Cs, effective air-conditioning is vital, You also want a system that is well-designed for your hotel. particularly in the hotel and hospitality industry. In other words, it’s not just how well the system works – it also Maintaining a comfortable environment for guests means has to look good while it’s keeping you and your guests cool. they are more likely to stay at a venue and enjoy themselves longer and, of course, return another day. So having an efficient air-conditioning system installed is good business “Planning how and practice. Air-conditioning for hotels involves maintaining an when you use your appropriate level of temperature, humidity and flow of air. The level of noise is another consideration – the quieter the air-conditioning system better - while the system must also be able to operate for long periods of time, in some instances for 24 hours, seven days is crucial to cutting a week. In this era of energy saving, it is also important to consider costs.”

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SA’s Leading Liquor Wholesaler. Phone 8416 7500 Publican’s Pearlers

Matt and Peter Rogers Goodwood Park Hotel Matt (left) and Peter.

How long have you been in the industry? “When I retire from being a publican, I will…” Matt: 23 years. Peter: 33 years. Matt: Spend much, much, more time on the golf course and learn how to get out of bunkers. Peter: Become a customer. How many pubs have you worked at, ran or Do you have a nickname? owned? Matt: Only the obvious one’s (that I know of) Matty or Rog. Matt: Six. Peter: Five. Peter: Pedro. Why did you become a publican? Which is your favourite sporting team, and who is Matt: My parents owned the Ramsgate Hotel in the 70’s and your favourite sporting person? 80’s where I lived from the age of seven. I used to stand on Matt: Adelaide Crows and would have to be the Roo (Mark a milk crate and pour beers after school. I knew the industry Ricciuto). Peter:West Adelaide – Bruce Lindner and Kieran was in the blood. Peter: I was born in the Tantanoola Tiger Sporn. Hotel. What is your favourite holiday spot? If you weren’t a publican what else would you be Matt: Tamu Seseh – Holiday villa’s set in the rice fields near doing? a small fishing village in Bali. Peter: White Sands on the river Matt: Probably a fulltime share trader – looking at my home near Murray Bridge. trading results, it’s more than likely I would be residing in the parklands. Peter: A hairdresser. If you could sit down to dinner with three people, who would they be? Besides your hotel, which other hotel do you Matt: Billy Connelly, Rowan Atkinson, Jimeoin. Peter: The old admire and why? Two and a Half Men crew. Matt: I have enjoyed many nights at the Streaky Bay Hotel over the years. The pub is always full of great characters and What is your favourite food? winners are a plenty when Phil McEvoy is around. Peter: The Matt: Eyre Peninsula seafood. Peter: Bangers, mash and Marina Hotel and Apartments in Port Lincoln – best in town. gravy. What do you think are the elements that make up What is the strangest drink a customer has a good pub? ordered from you? Matt: Customer recognition, consistency in product and Matt: I’m sure there has been many over the years but I could service and a friendly and relaxed atmosphere. Peter: never get my head around the old depth charger. Drambuie Efficient friendly staff. on its own – smooth, pint beer – excellent, together repulsive, next day not good. Peter: A pint of port. What advice would you give to someone who wanted to begin a career in the hospitality industry/or run their own pub? Matt: Do an apprenticeship in refrigeration then a degree in psychology. Then learn how to pour a good beer. Peter: Remember, the smaller the pub the harder you have to work.

HOTEL SA AHA NSW_210 x 297mm.indd 1 22/11/2011 5:40:41 PM 22 sustainability is the key

he environmental movement has evolved from the fringe to Supplier assistance with Hilton has also been integral Tthe mainstream of society and it’s something all businesses in reduced waste and improved recycling with chemical need to be mindful of, particularly with the introduction of a containers, as well as boxes from food deliveries, all taken carbon tax. back by suppliers. The new regulations on sustainability will impact on all businesses in the years ahead. As a result, there are new products and services entering the market, and businesses “The new regulations are searching for new strategies to be as sustainable as possible. on sustainability will Hotels are increasingly looking at ways to contribute to the environment, with Hilton Adelaide one of the leaders in impact on all businesses implementing sustainable practices. Hilton’s sustainable practices include its campaigning in the years ahead.” for legislative change to introduce the new Food Donors Legislation in 2008, allowing unsold food to be donated to charity without the risk of liability. Since then, a collection Another measure involves local produce. The Brasserie is is made daily from the hotel by the Hutt Street Centre for an ambassador for local South Australian produce and this concept supports local industry and enables minimal carbon homeless and vulnerable people – avoidingHOTEL waste and, more importantly, helping those in need. emissions from its transportation from the farmer to the plate.

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HOTEL SA 23

The Brasserie menu is printed on recycled paper and, The Hilton Australasia Carbon Offset Meetings where possible, suppliers are selected for their organic and program was launched in 2010 across Australia and New sustainable farming methods. Zealand. In this program, Hilton works with internationally In 2010, Hilton Adelaide had a comprehensive audit acclaimed partner Climate Friendly to offset emissions completed, resulting in a NABERS rating of three stars for associated with meetings and events at all Hilton hotels in water efficiency and three stars for energy efficiency – better Australasia. than the accepted benchmark for comparable hotels and Hilton does this automatically for every meeting and event, significantly ahead of expectations for a building almost three and does so at no cost to the client. decades old. Hilton also involves their guest’s with its “light service Other measures include bio-degradable laundry and program”. Guests can opt out of having their room serviced newspaper bags, sending hotel brochures and collateral to during their stay – which helps to save 100 litres of water their clients electronically and the appointment of Finsbury and 1,500 watts of electricity each day – and significantly Green, Australia’s first independently audited carbon neutral reduces greenhouse gas emissions. printer, as their preferred printer. For each day guests forego a housekeeping service, Hilton Hilton Adelaide was also the first South Australian business donates $5 to local organisation Trees For Life. to register as an RSPCA Choose Wisely advocate. The Since it’s relaunch in 2010, this has resulted in 1,463 campaign aims to rid Australia’s hospitality industry of caged guests participating, equalling 1,424 trees planted on behalf eggs and Hilton Adelaide exclusively uses free-range eggs. of Hilton Adelaide and its guests. REDUCE ENERGY COSTS Can I save with Solar? What are the rules and regulations for my area?

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www.ahasa.asn.au 24 Paris comes to Adelaide

touch of the Champs-Elysées has come to Adelaide time with an automated wine dispensing system, which uses with the opening of the Marquis, a modern styled argon gas to ensure the freshness of the wine. Customers aParisian Bistro on Gouger Street. can choose from either a 30ml taste or a 150ml glass. The Marquis encompasses a café, wine bar, dining, retail South Australians are renowned for their love of vino and and take away in a uniquely designed, elegant venue, the bar features a collection of wines traversing the world’s creating a relaxed, casual and contemplative atmosphere. wine-making regions, as well as older vintages of Australian The café serves coffee all day while the bar provides a classics such as Penfold’s Grange. If you prefer a bottle, wide of array of drinks including craft beers and spirits and the Wine Wall contains over 700 wines, all at retail price, a small selection of wines on pour. A specialty is a wide which can be either purchased for take away or drunk on range of larger format craft beers from around the world and the premises for an extra $10. customers are encouraged to purchase a bottle to share by Browse the Wine Wall and select a wine to accompany the glass. Ciders are similarly treated. the lunch and dinner menus featuring modern bistro with Whiskies are also a focus with an eclectic mix of price the emphasis on quality produce, well-cooked - subject to ranges and styles from all corners of the globe including the seasonal changes in quality and availability of produce. India, Sweden and Wales as well as the more well-known Breakfast is served form 7.30 am, 7 days a week and whiskey-producing nations. lunch and dinner are also served 7 days except lunch The Wine Bar pours up to 32 different wines at any given on Saturday.

HOTEL SA 25

Working together. Your hospitality business and the Commonwealth Bank.

When you work in the hospitality industry, service is paramount. At the Commonwealth Bank, we understand that, as we’ve been involved with the South Australian hospitality industry for many years. We know the business and we know the Keep your cellar safe people. Over time, we’ve helped many hoteliers to improve their premises and their for less than a beer a day revenue by tailoring solutions to suit their business and personal goals. Whether it’s a minor refurbishment or a major fit-out, To find out how our CELLAGUARD® or simply a restructure of your finances, system can facilitate AS 5034 we can provide the expertise to help you compliance for less than make the most of your business. $4* a day inc. GST, please To put us to work for your business, call our Customer Service talk to us today. Centre on 1300 363 109. *Terms & Conditions apply. Frank Romeo - 0414 997 510 Neville Mead - 0414 481 353 Dave Hammond - 0414 887 265

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www.ahasa.asn.au 26 On the nose Celebrating Melbourne Cup day at your favourite hotel or pub is one of the great Australian pastimes. But as this article from the Coober Pedy Regional Times explains, sometimes things don’t quite go to plan.

ISSN 1833-1831 Outback Communities Newspaper Est 1982

Tel: 08 86725 920 http://cooberpedyregionaltimes.wordpress.com Thursday 10 - 23 November 2011 MELBOURNE CUP “ON THE

Traditionally,NOSE” Melbourne Cup celebrations FOR in LOCAL PUNTERS Coober Pedy occur at the Opal Inn on the first Tuesday in November, commencing at noon. Avid race enthusiastics pour into the Opal Inn front bar with its big screens, betting facilities and handy refreshments, whilst the stylishly inclined punters lounge about amidst decorative surrounds and big screens, in their glamorous outfits and delicately chosen hats, dining at the smorgasbord in the main lounge area.

On this 2011 Melbourne Cup race day, the main body of guests were partly through their first course when a strong aroma wafted through the lounge. At first some of us inhaled deeply, trying to identify the mysterious odour concluding by the involuntary eye-watering that it was some sort of foul gas, possibly to be avoided.

The hardy Macumba Station cowboys and girls were the first to politely vacate the lounge, taking their entourage to the front bar!

The Bob and Bev East contingency were the next to throw in their serviettes and relocate to the outdoor area in their glamourous race-going attire, toting their champers.

Opal Inn Manager, Ken Williams with nose down and tail up, sniffed out the suspicious aroma, to find that the local Council, who didn’t get the afternoon off, was about its duties emptying the traders grease traps.

“It’s Melbourne Cup day”, bellowed Publican Ken Punters piled into the Opal Inn front bar in Coober Pedy as the Melbourne Cup race is run. The Melbourne Cup held Williams. “The main lounge is full and my entire place is at Flemington each year is Australia's richest horse racing event with prize money of more than $4 million. Nearly on the nose”, he gasped to the dutiful council worker. every Australian places a bet on Melbourne Cup day! SAINTS AGMMelbourne DRAWS Cup STRONG day “on SUPPORT the nose” Monday night 7 November saw the Coober Pedy continued from page 1 Football Club AGM field a new committee from the wider community of footy club and youth supporters. South Australia, including Coober Pedy and the Far North After the judging the are not allocated a special holiday for the “race that stops punters returned to the a nation”, and despite the general public everywhere Attending the meeting were Prominent Hill’s HR Manager Simon Clifton and ER Managerdining Ross room Sawers for dessert who and honour the day, the Coober Pedy Council stops for nothing went on to enjoy the thrill - not even the great race! conveyed apologies for Prominent Hill’s General Manager Brian Kilgariff who frequently attendsof yet Saints another matches memorable and Melbourne Cup race. The anxious publican quickly pressed the District Council functions. Oz Minerals are a major sponsor and strong supporter of the Saints. on his speed-dial to speak with CEO Trevor McLeod, More Melbourne Cup hoping to show just cause in postphoning the grease-trap pics pages 22 and 24 operation. Ross Sawers told the meeting that Oz Minerals was committed to its involvement with Coober Pedy Football The CEO was sympathetic and granted the request, Club and assured the members of its strong and continued whereby the publican returned to his empty lounge, support. "The football club is a very important function poured a stiff drink and joined the evacuated diners in the in the town’, said Ross. Renata Williams outdoor area who were waiting jovially for the air to clear. (Manager Opal Inn) Ross Sawers who rarely misses a footycongratulates match emphasised the two All was not lost as it was time to present the awards for the need to develop the junior footywinners team. Rossof Best chaired the Best Dressed Melbourne Cup race goers and what a the second part of the meeting, calling for nominations for new committee positions. Dressed Ladies and difficult task that was, with everyone decked out for the Gent. big day. Saints President of 7 years RobinLeft Walker, is Cherry in his annual Amiyan The judging panel decided to go for bright colours this address thanked everyone (withoutwho exception) works atwho the had year with the ladies decision looking decidedly tough. All been involved with the football clubMiner’s during Storethe past and year. right the men looked dapper indeed, but the added hat scored "The 2011 year was a difficult yearis forEddie the Saints Nunn and from for the prize! many of us who were in positionsMacumba of responsibility", Station said Robin. After the elections. Back row: Dave Mott, David Hunter, Caleb Warren, Paul Maduro, Mark Bell, Belle Maduro, Martin Grava, Next row: Susie Crisa , Ali Laslett, George Laslett, Simon Clifton. Front: Ross Sawers and Robin Walker Hotel SA would like to thankContinued Margaret page 7 Mackay, Coober Pedy Regional HOTELCoober SA Pedy CFS volunteersTimes, for the kind permission struggle to reprint this story and photos. SERVING THEas districtOPAL CAPITAL fires OF THEramp WORLD up SINCE 1982 A new fire at Bulgunnia while travelling through the Sunday’s Bulgunnia fire Station broke out during area. which was burning in light Monday evening calling on grassland was called in from exhausted volunteer fire- The Coober Pedy CFS is a Satellite phone by Coober fighters from the dwindling made up of a few local Pedy resident Carmelo Crisa Coober Pedy CFS to again residents who volunteer who was travelling north on contain a blaze which their time to fight fires. the Stuart Highway. occurred approximately 25km inland from Sunday’s “Currently the Coober Pedy Mr. Crisa said, “In Bulgunnia Station blaze, CFS unit is operating with consideration of the impact which reached the edge of between 6-9 part-time on volunteers an out of the Stuart Highway. volunteers and often with town fire has, it’s only two, sometimes three concerning that there are CFS resources from Coober fire-fighters on the truck often no volunteers available Pedy and Bulgunnia Station during a callout,” said should a fire occur in our were subsequently called in volunteer CFS member town at the same time. to contain both fires. Jayden Watts. The more volunteers we On Sunday afternoon the “Numbers of volunteers for can secure the more the load CFS had warned motorists the CFS are further will be spread out and not travelling on the Stuart impeded when frequently impose on the personal lives Highway to be aware that a two or three members are and commitments of the grass fire 150 km south of out of town at the same few who are fighting our Coober Pedy, on Bulgunnia time, said Jayden. fires”, said Carmelo. Station, had burnt up to the For information about edge of the highway. “The Far North is already bushfires, check the CFS shaping up to be a fire hot websiteFire at Bulgunnia Station as it reached the Stuart Highway on Sunday, a Motorists were warned that spot this season with www.cfs.sa.gov.au or call potential hinderance to motorists visibility smoke might affect visibility temperatures already the Bushfire Information and to exercise caution soaring”, he said. Hotline on 1300 362 361. Photograph: Carmelo Crisa (Coober Pedy)

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www.ahasa.asn.au 28 aha|sa staff spotlight

Nicole Checker Gaming Care Officer

What’s something readers probably don’t know about you? I grew up in Alice Springs before moving to Adelaide when I was 18 to go to university. When did you join the AHA|SA? Where is your favourite holiday destination? August 2011. I’m looking forward to travelling to Vietnam in the near future, and could be tempted to travel through the rest What are your key responsibilities at the of South East Asia as well. AHA|SA? As a Gaming Care Officer, my role is to provide If you could ask any three people in the advice and support to Licensees, Managers and staff world around for dinner who would you ask with the early identification and referral of patrons and why? experiencing problematic gambling behaviour. I Chef Luke Nguyen of Red Lantern. I watched his travels enjoy working closely with staff to help give them through Vietnam as part of a cooking show - it looked the tools to confidently interact with patrons who are amazing. The best part would be convincing him to at risk of developing concerns. In this role, Gaming cater the dinner party. Care Officers assist venues in their compliance with the Responsible Gambling and Advertising Codes of Friedrich Engels; one half the brains behind The Practice. Communist Manifesto and Communist theory. I like reading Economic Theory and would relish the How do you occupy your time outside of discussion. work? Comedian Stephen K Amos (camp English). Always I enjoy spending time out with my friends, going to the makes me laugh out loud when I see him. Thinking that beach and going to football games. we would need someone to provide a laugh.

The hospitality industry stone surface specialists

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HOTEL SA

Hi to all of our Valued Customers,

It is great to back in the Industry with you, after stepping out for just on three years. Whilst I enjoyed my time at the Port , I am very excited by the opportunity to lead our CUB team across South Australia and Northern Territory. It is a historic time for us as a business, as in recent days our shareholders have voted to approve SABMiller’s takeover of the Foster’s Group.

It is important to point out that Friday 16 December 2011 will be the effective date of this transaction, subject to final regulatory approvals. SABMiller has committed to the Australian Government to continue to invest in our iconic brands, as well as keeping existing brewing and headquarters in Australia.

As a valued partner of our business I want to assure you that from our perspective it is business as usual – particularly during this busy Christmas period. We will continue to work with you to provide outstanding products and services, and continue to deliver some of Australia’s best loved beers. It is an exciting time for both our businesses; as we become part of the world’s second largest brewer you will now have access to a wider range of globally recognised premium beer brands including Peroni, Grolsch and Miller. We will be sure to update you as soon as we get details about when these great products will become available, and keep you informed of any news as a result of the SABMiller transaction.

We look forward to continuing our partnership as we strive to build our businesses together and I thank you for your ongoing support.

Personally I look forward to re-acquainting myself with you and your business, and wish you and your families a happy and safe festive season, and all the best for a prosperous New Year!

Cheers

Mark Haysman 30 Contacts

Accountancy Services Cleaning Services Information Systems/Site Preparation • Jaquillard Minns 8221 6551 • FAB Cleaning Services 1300 726 892 • Bytecraft Systems 1300 130 500 • Moore Stephens Adelaide 8205 6200 • TJ’s Cleaning Services 8271 1911 Insurance • PKF Chartered Accountants 7421 1400 Cleaning Supplies • Aon Risk Services 8301 1111 Air Conditioning • Jasol Australia 8346 4322 I.T. Products & Services • First Degree Commercial Refrigeration Cooking Supplies • Vintek 1300 001 337 1300 734 463 • Bidvest Hospitality Supplies 8245 6200 Legal Services • Hill Equipment 8368 2300 • First Degree Commercial Refrigeration • Clelands Lawyers 8177 5888 Architects & Interior Designers 1300 734 463 • Donaldson Walsh Lawyers 8410 2555 • Hill Equipment 8368 2300 • Studio Nine 8132 3999 • Duncan Basheer Hannon 8231 3668 Electrical ATMs • Talbot Olivier 08 9420 7189 • MRT Electrical (Hill Equipment) 8368 2388 • Cashcard 1300 655 627 • Wallmans Lawyers 8235 3000 Energy Brokers/Consultants • Customers ATM - Incorporating ATM Solutions Media • Energy Action 8377 7133 1300 305 600 • Trans Tasman Energy Group 03 9418 3911 • Boylen Media 8233 9433 Audio Visual First-Aid Supplies • FIVEaa 8419 1395 • Harvey Norman Commercial 8150 8000 • Alsco 8346 1391 • Solstice Media 8224 1600 • Nightlife Music Video 1800 679 748 Food Services Membership Card / Loyalty Systems • Novatech Creative Event Technology 8352 0300 • Angelakis Brothers 8400 1300 • ABnote 8374 3677 Background Music • Holco Fine Meat Suppliers 8162 8400 Money Safes • Nightlife Music Video 1800 679 748 • Meat & Livestock Australia 8227 1811 • Maximum 8375 9000 • Trusonic 1800 664 653 • Nestle Professional 7071 4735 Music Licensing Banking • PFD Foodservice 8114 2300 • APRA Australasian Performing • Bank SA 8424 4081 • Wills & Daniel Produce Merchants 0418 418 624 Right Association 8239 2222 • BankWest 8419 1502 Furnishings Onhold and Inhouse Music and Messaging • Commonwealth Bank 8206 4274 • James Richardson Corporation 8211 8966 • Trusonic 1800 664 653 Beer Dispense Equipment Gaming Machine Services POS Systems • Ainsworth Game Technology 0402 927 833 • Andale Hotel Services 8234 0388 • H & L Australia Pty Ltd 8291 9555 • Aristocrat Technologies Australia 8273 9900 • Lancer Beverage Systems 8268 1388 • Vectron Systems 1300 789 366 • Bytecraft Systems 1300 130 500 Beverage Gases Property Valuations • IGT 8231 8430 • BOC Limited 8300 5668 • Knight Frank Valuations 8233 5212 • Konami Australia Pty Ltd 0409 047 899 Beverages Refrigeration • Macmont Gaming Supplies 8340 1322 • Bidvest Hospitality Supplies 8245 6200 • Accolade Wines 8392 2222 • Maximum 8375 9000 • Angove Family Winemakers 8264 2366 • Shuffle Master 1800 837 668 • First Degree Commercial Refrigeration • Australian Liquor Marketers Pty Ltd Gambling Services 1300 734 463 8152 8700 • SA Lotteries 8208 4100 • Hill Equipment 8368 2300 • Brown-Forman Australia 8418 7111 • SA TAB 8354 7300 Sports & Entertainment • Carlton United Brewers 132 337 Hotel Brokers • Austar for Business 1300 720 630 • Coca-Cola Amatil (Aust) Pty Ltd 132 653 • NAI Harcourts Brock Commercial 8203 1399 • Fox Sports 1300 301 415 • Coopers Brewery 8440 1800 • Steele & Associates Hotel Brokers 8232 1566 • Sky Racing 1800 251 710 • Diageo Australia 8245 9300 • TJ Board & Sons Pty Ltd 8376 5022 Staff Training & Recruitment • Empire Liquor 8371 0088 Hotel Kitchen & Bar Equipment • Hospitality Group Training Inc 8223 6766 • Independent Distillers 0409 750 370 • Andale Hotel Services 8234 0388 • Hospitality Industry Training 8267 3000 • Island 2 Island Beverage Company 8244 2212 • Bidvest Hospitality Supplies 8245 6200 • Support Staff 1300 768 707 • Lion 8354 8888 • First Degree Commercial Refrigeration Superannuation 1300 734 463 • Liquor Marketing Group (Sip’n Save) 8416 7570 • Host Plus Pty Ltd 8205 4965 • Hill Equipment 8368 2300 • McLaren Vale Beer Company 1300 682 337 Table linen Hotel Management • Options Wine Merchants 8346 9111 • Alsco 8346 1391 • H&L Australia Pty Ltd 8291 9555 • Pernod Ricard Australia 8208 2444 Tobacco Product Suppliers Hotel Marketing • SA Liquor Distributors 8416 7500 •The Best Pub 0419 536 373 • British American Tobacco Australia Ltd • Samuel Smith & Son 8112 4200 Hotel Supplies 8300 8888 • Schweppes Australia 8366 9103 • Bidvest Hospitality Supplies 8245 6200 • Imperial Tobacco Australia Ltd 8412 7400 • Treasury Wine Estates 8301 5531 • First Degree Commercial Refrigeration Travel Builders / Building Services 1300 734 463 • Phil Hoffmann Travel 1800 632 372 • HT Construction Services 8364 0699 • Jasol Australia 1800 334 679 Websites • Structural Group Australia 8374 2184 • Hill Equipment 8368 2300 • Boylen Media 8233 9433 Cabinet Makers • Lancer Beverage Systems 8268 1388 Workers Compensation • John Reuther Cabinet Makers 8234 9600 • Reward Distribution 8444 4999 • Employers Mutual 8127 1100

HOTEL SA

32 sponsor spotlight

Simone Sadler Diageo Australia State Manager SA/NT

When did you join Diageo Australia? How do you occupy your time outside of I joined Diageo in December 2004. work? I spend a lot of time travelling with my job both Tell us about Diageo Australia: regionally and interstate, so I make a real effort to Diageo is a global company, trading in over 180 enjoy whatever is happening locally, whether it be markets and employing over 20,000 people a couple of Bundy’s at the Roxby Downs Tavern (at worldwide. We have offices in approximately 80 Olympic Dam) or a bike ride around the Barossa. I countries and manufacturing facilities across the enjoy almost anything active and also enjoy just going globe. Headquartered in London, Diageo was formed to the pub (luckily) with family and friends as much as in 1997 following the merger of GrandMet and possible. Guinness. In Australia, Diageo is the leading spirits and ready-to-drink (RTD) company. Our brands include What is something that most wouldn’t know the iconic Aussie spirit Bundaberg rum, Johnnie Walker about you? Scotch whisky, Smirnoff vodka, Baileys Irish cream I used to be a life saver at Bondi Beach (thank god no liqueur, Guinness beer, Jose Cuervo tequila and our one ever appeared to be drowning). Reserve Brands portfolio, a collection of luxury spirits such as Johnnie Walker Blue Label, Tanqueray No. Ten Where is your favourite holiday destination? gin and Ketel One vodka. Diageo operates from nine Positano, Italy. The Italians know how to eat, drink and locations around Australia including two manufacturing have a good time. sites – at Huntingwood and the historic Bundaberg rum distillery. Our head office is in McMahons Point, If you could ask any three people in the Sydney. world around for dinner who would they be and why? What are your key responsibilities? Assuming they can be dead or alive I would Leading and inspiring my team to deliver growth invite: Elvis Presley – rock legend to provide great sales profitably and deliver share growth across SA/ entertainment, Lance Armstrong – handsome and NT. Working with key customers to grow their overall sporty, and Jamie Oliver – so I don’t have to cook. business profitably. Building sales capability and providing the environment for career progression. Ensuring my team have the tools they need to do the job.

HOTEL SA 33 a new voice for industry

he nation’s premier accommodation industry body – TAA National President Peter Hurley said the new TTourism Accommodation Australia (TAA) - has been organisation would build on the good work done over the officially launched with a high level meeting between Federal years by the Australian Hotels Association. Tourism Minister Martin Ferguson and senior leaders from the “Today’s meeting and announcements are the first concrete accommodation industry. steps,” he said. The delegation met at Sheraton-On-the-Park in Sydney for a “There will be further announcements in the New Year. We meeting, following the official launch of TAA and release of its are confident that this new organisation, with an independent first five-year strategic plan. board, business plan, resources and the full weight of the AHA Two major announcements were also made to mark the behind it will continue to build on the success of the last 150 occasion: years.” 1. An exclusive contract between TAA and the American Mr Powell said the announcements made today would stand Hotel and Lodging Education Institute to be the provider of the national accommodation industry in good stead over their extensive range of hospitality, education and training coming years. packages throughout the region. “Our exclusive contract with the American Hotel and Lodging 2. A partnership with AAAT Star Ratings regarding the Education Institute includes the internationally recognised CHA implementation of the new Star Ratings System and TQUAL program which has 80,000 graduates in the USA and Europe accreditation for members. and is available in 70 countries,” he said. TAA Managing Director Rodger Powell is an experienced “This will provide Australian employees with internationally member of the accommodation industry with a global recognised qualifications that are transferrable from one job to career spanning four countries with four leading global hotel another. brands. He said TAA represented the Australian accommodation industry, providing the best in services to members and the “A major goal of TAA strongest representation to Government at a Federal and State level. will, of course, be to lobby “TAA’s members include chains such as; Starwood, Rydges, Marriott, Hilton, Stamford, Rendezvous, Hyatt and Radisson as Federal and State politicians well as hotels from the Accor, IHG, Constellation, Mirvac and Choice brands and a large range of independent hotels,” Mr of all political persuasions on Powell said. behalf of our members.” “We were privileged to have at our launch the Federal Tourism Minister, who met with our members to discuss a range of important issues including labour and immigration, taxation, “Our new partnership with AAAT Star Ratings will provide labour flexibility and funding for Tourism Australia. convenience for accommodation operators who will be able to “A major goal of TAA will, of course, be to lobby Federal get both their star rating and TQUAL accreditation completed and State politicians of all political persuasions on behalf of by one inspector on one visit. our members. This is all about improving supply-side quality in the “With our five-year business plan – which focuses on high Australian market. profile leadership, more than $2.5 million in additional “We will have more to say about both these announcements funding, internationally recognised education programs, offices in coming days.” in every capital city and partnership with AAAT on standards – For more information please contact the new TAA website at we truly represent the needs of the accommodation industry.” www.tourismaccommodation.com.au

www.ahasa.asn.au 34

President’s Report continued

hat’s to no-one’s benefit except a politician seeking • The Gillard Government has harmonised us into a Federal Tnotoriety or a second term. Award, which increases the cost to company of bar wages You should remember too that the State misses out on its up to on Public Holidays from around $31 per hour to around 75c in every dollar gaming tax, if people are re-directed to $55 per hour. There’s a lot more harm than harmony in that online gambling. burst of insanity. • There was an attempt to ban smoking in the industry’s • On top of that the Shop Assistants’ Union and Business SA purpose built outdoor smoking areas. Tell me that’s not enter into a lock up with the new Premier and that unholy moving the goal posts. However, I am very pleased that marriage conceives on its first night, two new seven hour Minister John Hill has agreed to test a voluntary process. Public Holidays. Peter Vaughan of Business SA announces The AHA has written to our members requesting they that it’s a great deal for the Workers. When did Business voluntarily set aside a smoke free outdoor area. Customer SA become Unions SA? reaction will be surveyed next year. A sensible outcome for • We are having a carbon tax imposed on us. which we are grateful. • High Australian dollar is a double whammy. More Aussies • There was a Bill to close the hotel sector early and in fact heading overseas and declining inbound numbers due to reduce our trading rights beneath those of a Hindley Street Australia becoming a more expensive destination. pizza shop. Fortunately, the final result has been a much • Legislation has passed to increase employer Superannuation more balanced outcome through the Parliamentary process contribution by 33 per cent. – not through consultation but because the Liberals, the I know it’s a corny cliché. But give us a break! Greens, Dignity for the Disabled and the two independents were not convinced as to the merits or justification for some Important acknowledgements to and Kevin Foley of the State-wide implications. • Mike and Kevin have been a large part of our lives at the • The State Budget announced the reintroduction of a Liquor AHA. Both have served their Party, the Parliament and Licence Fee. Treasury want to raise $3.6 million out of the South Australia with distinction. licence fee so assuming values of 10 times earnings, $36 • We are delighted that Kevin could join us today. Kevin million comes straight off the balance sheet of our membership. and I have shared many a good time together and the • Of the often quoted 18,000 extra Public Servants it seems occasional falling out but he has always been a strong around half of them must work for Safe Work SA and are advocate of our industry and is considered a welded dedicated to telling our members how to run our business. on friend. We wish you the very best in your future We don’t like that. endeavours. It should be remembered that Adelaide Oval • We endure around 40 Federal Government funded so-called would not have happened without him. I’m disappointed research organisations, not researching the alcohol industry you didn’t pull of Victoria Park as well. but demonising it and morphing into lobby organisations. • That concludes your ‘unhappy hour”. We appreciate your Additionally they peddle a proven fictitious figure of $36 interest and participation. Many people in this room today billion as the cost to community of harm caused by alcohol. play a vital role in making SA a great place to live. Most A comprehensive paper produced by Dr Eric Crampton of of them are close industry and personal friends. I wish the University of Canterbury and presented in July of this you all a safe and happy Christmas and New Year and year proves it could be no more than $3.8 billion (which South Australia can start to reach its true potential in 2012 is considerably less than the direct taxes i.e. excise and through a more co-operative and consultative process. It is WET). This simply means there is a significant net social my pleasure to ask our new Premier to respond on behalf of benefit produced by the alcohol Industry. guests.

HOTEL SA 35 a helping hand

he Port Lincoln Hotel, on behalf of the Eyre Peninsula commitment to rebuild a place for locals to enjoy, after three Tcommunity surprised Shane Hickey, owner and licensee separate evacuations during the devastating floods. of the Condamine Bell Hotel, with a $30,000 flood relief The owner, Shane Hickey and locals in the bar, all donation. remained unaware of the donation until the $30,000 cheque Earlier this year, the Port Lincoln Hotel held the ‘Return was presented by Diana Williams, Sales and Marketing Support fundraising dinner’ for the Queensland flood Manager of the Port Lincoln Hotel. victims, where 200 locals attended as they understood the “It has been one of the proudest things I have been involved devastation of a natural disaster after experiencing the 2005 in and on behalf of the staff at the Port Lincoln Hotel, the and 2009 bushfires, which destroyed homes and lives. people of Port Lincoln and the Eyre Peninsula, Australia’s Many volunteers from Queensland came to help Port Lincoln Seafood Frontier, we’re delighted to be able to provide a during that time, so locals wanted to return the support during $30,000 donation to help rebuild the Condamine Bell Hotel Queensland’s time of need. – and continue a friendship despite being 3,000km apart. Local businesses donated auction items for the event and the The Australian spirit is to help each other in times of need total of $30,000 from ticket sales and donations exceed all and the ‘Return Support fundraising dinner’ was our way expectations thanks to the generosity of the spirit of the tightly to do this. We will now encourage Eyre Peninsula visitors knit community. to come to the Condamine Bell Hotel, enjoy a schooner The Port Lincoln Hotel has been working with the and see the results of their efforts and that of Shane and his Queensland Hotels Association for seven months and is community.” delighted to recognise the Condamine Bell Hotel in regional For more information please contact Diana Williams on Queensland as the worthy recipient due to the owner’s 0438 777 078 or [email protected]

Left to Right: Reg Kemp - Kemp Real Estate, Diana Williams - Port Lincoln Hotel, Shane Hickey - Condamine Bell Hotel and Brian Turvey - Lincoln Estate Wines.

www.ahasa.asn.au 36 aha sponsors

Platinum 11/12

Gold 11/12

Silver 11/12

• Ainsworth Game Technology • Boylen Media • HT Construction Services • SA TAB • Angelakis Bros • Bytecraft Systems • IGT • Samuel Smith & Son • Aristocrat Technologies • Cashcard • James Richardson • Sky Racing Australia • Commonwealth Bank Corporation • Solstice Media • Austar for Business/Foxsports • Customers ATM • Liquor Marketing Group – • Structural Group Australia • Australian Liquor Marketers • Employers Mutual (Sip’n Save) • Talbot Olivier Pty Ltd • FAB Cleaning Services • PFD Foodservice • The Best Pub • Bankwest • First Degree Commercial • SA Liquor Distributors • Vectron Systems • BOC Limited Refrigeration • SA Lotteries • Wallmans Lawyers

Bronze 11/12

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HOTEL SA Cost effective, Flexible and Reliable Workforce & Training Solutions Your Industry Training and Recruitment Specialist

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t was great to catch up with Sandy Falconer for a beer at Ithe Broadway Hotel recently. Sandy, his partner Sylvia, son Mark and wife Emma have all gone into partnership to buy the wonderful Broadway Hotel. Our records show the Broadway has been around since 1878, having major renovations in 1938. I remember in my younger days going to the Broadway, even though I lived north of the city. Sandy has always maintained an interest in the industry; he still part-owns the Carlisle Tavern and has done so since 2000. He and Mark also held a 50 per cent share in the Royal Hotel at Kent Town from November 2005 to June 2008. Mark heard the ‘calling of adventure’ so he decided to go overseas. Believe it or not, whilst he was in London he met a wonderful lady named Emma. Not only was she an Australian but also from Adelaide. Talk about a small world! Mark and Emma married in 2010 and now have a wonderful baby girl Sienna, Sandy’s first grandchild. on the road The purchase of the hotel came about a few days before Sandy and Sylvia were going on holidays. Sandy noticed the ad in the paper, ‘Broadway Hotel for sale’. At the same time, with smithY at a different location, Mark saw the ad as well, although

A Whole New World of Racing 1800 251 710

HOTEL SA 39

Mark and Sandy Falconer from the Broadway Hotel. Smithy with Allen Cassin from the Golden Grove Tavern. neither spoke to each other about the hotel being for sale until the following day when they got together before Sandy and Sylvia left for their holiday. It just happened to come up in conversation and went from there. Mark, Emma, Sylvia and Sandy got the figures from Steele and Associates, assessed and evaluated them and decided to purchase the hotel. Sandy and Mark told me they believed it was time to get back into the industry they love. Mark, having spent the last four years in the media with Messenger Press, Nova and 5AA said he understands getting back in the hotel game at this time is “a fair dinkum” challenge – but he is looking forward to it. They purchased Glen Chiltern, General Manager Blue Gums and Somerset Hotels. the hotel, on the October 24. to buy another pub and if that didn’t work out they may Sandy and I have enjoyed a few games of golf together possibly go back to the West and find one there. and have attended many a publicans’ lunch, so it was easy This was in the early 90s, so there were a number of for me to sit with Sandy and get an idea of why he wanted to pubs on the market. In fact, Allen said that at the time he purchase another hotel. Sandy made it clear though, his role was looking to purchase a hotel, there were 73 hotels in in the day to day running of the hotel will be minor - things like receivership. making sure the beer is cold and odds jobs around the pub. Peter Hurley suggested Allen pursue the Hackney Hotel or His objective outside the pub will be to get his golf handicap the Golden Grove Tavern for his possible new venture. He down and enjoy some trips away with Sylvia in their caravan. was keen on the Golden Grove Tavern as it was in an area Sandy and Sylvia live just five minutes from the hotel. Mark that was growing and with a lot of development happening. and Emma are building a new house about two minutes from It must have been a good area as Allen and Gina have the hotel, not sure if that’s a good idea! In the near future, they lived in it for the 18 years they have been back from the intend to upgrade and renovate the gaming room, establish a West. Allen, Gina and the partners of the hotel originally family outdoor area whilst still preserving that good traditional leased it from Hickinbotham Homes. However, after two suburban pub. Next time you are in the area call in and see years they were offered the freehold and went ahead and Mark, (Sandy will be in the front bar) and say ‘hello’. I’m sure accepted the deal. Allen said he was in the right place at the he will make you feel most welcome. right time when he purchased the hotel. I called into the Golden Grove Tavern recently and had a Now being from WA, Allen is a Crownie with Allen Cassin, the owner, and we just got talking of how he came to own the pub. supporter and Gina, being from SA, is a Crows supporter Allen and his wife Gina (originally from SA) have been in (almost fanatic). Every time the Crows play away, Gina Adelaide at the Grove Tavern for the past 18 years. Allen was sets the scene at home for a great day, just like being at the born in WA and spent a lot of his time in Geralton. football. He had the Sunseeker Hotel in Geraldton then went to the This is how spoilt Allen is. Gina purchases pies and pasties Wanneroo Tavern for two years and then decided to move ready for the quarter time or half time breaks in the football, back to Adelaide for family reasons. When they came back she fills Allen’s favourite old esky (which he has had for to Adelaide Gina worked at the Royal Hotel Torrensville and 12 years) with Cascade Light and pops it next to his seat Allen worked at the Arkaba Hotel. After working in these pubs ready for the day. for approximately two years, they once again had a yearning Allen’s only complaint is, he has to get up to go to the loo

www.ahasa.asn.au on the road With smithY 40

or go outside to swear about the umpires. By the way Allen is a Crows supporter on these days and why wouldn’t you be. I look forward to an invite to an away game sometime next year. Their dog, Chopper also gets into the day. If you are passing the Grove, call in to see Allen. If you’re brave enough ask him where he kept his winning tickets on Melbourne Cup day (should be good for another story). Just a hint though, I would stand further back than arms reach when you do. Called into the Somerset Hotel at Para Hills recently and caught Glen Chilton - the General Manager, high pressure cleaning the floors in the beer garden. We had a bit of a Chopper loves the Crows. laugh and joke about it but then Glen told me he does many an odd job around the pubs, he is very much a hands-on history of Glen’s time within the hotel trade. Glen started in manager (you have to be these days). the hospitality industry as a chef in 1981, a role which he He builds displays in the drive-through when needed, and enjoyed. However, he had aspirations for management which did come to fruition in 1996 when he was offered the role as Food and Beverage Manager for the Lockleys Hotel. “His philosophy is he At the end of 1998 whilst Glen was Manager at the Lockleys Hotel, the owners of the pub also purchased the would not ask any of his Glynde Hotel. The owners, now owning two hotels, had to decide on the managers for the hotels. They felt with Glen’s staff to do something he experience in the industry, they would offer him the role as Manager of the Glynde. He accepted the offer. wouldn’t do himself.” He managed the Glynde for eight years - living on premise with his wife Kathy and two daughters. His daughters are now undertakes other tasks that his staff may need assistance with. 19 and 14 and were both raised in the Glynde Hotel in their His philosophy is he would not ask any of his staff to do early years. Paige was two and Lauren was in early primary something he wouldn’t do himself, that’s why he was washing school when Glen moved to the pub. down the floor in the beer garden! (Did anybody else want to Glen is now the General Manager of the Blue Gums and do it?). Somerset Hotels and has been for almost five years. Most Fridays, Glen is out of the office in the bars or about If you have a good news story or special event such the hotels keeping in touch with customers to ensure their as a golf day, sports day or fundraiser for the local club needs are met and also the staff, so he can maintain his skills etc, let me know and I will try and promote it through my for the day-to-day operations of the hotels. upcoming events. Please remember to give plenty of notice While I was talking with Glen I realised he has been in as these articles go to the printers two to three weeks before the industry for a long time and found out some interesting publication. Send to [email protected] HSA Websites for Hotels > Update your site quickly and easily > Upload articles > Secure area for clients > Client newsletter > Professional design Call Luke Clayton at Boylen Media on > Optimised for Google searches 8233 9433 or email [email protected]

HOTEL SA sponsors neWs

41 neW bronZe sponsor aristocrat Aristocrat’s 2011 South Australian product focus was simple. Wills and daniel They were committed to developing and delivering to market a great game that venues wanted on their floor because their ills and Daniel is a South Australian company that patrons wanted to play it. Wspecialises in sourcing fresh produce that meets the The company said they were proud to have delivered specific needs of your kitchen. Werewolf Wild to the market, because they believed this popular game brought exactly what they were hoping for. Their produce primarily comes direct from local growers, This exciting 25 line game has a frequent feature frequency which ensures our fruit and vegetable is fresher, tastier and of three exciting features of a coin feature, a Werewolf more cost effective. swipe feature and a contagious wilds feature. Werewolf They are a client focused business that forges long term Wild is also approved and available in Bonus Power double relationships on the foundations of trust, reliability and standalone progressive offering. consistency. The game proved a hit with players and customers, giving Their primary aim is to deliver value to your business while Aristocrat a chance to show how, after more than 55 years of doing our part to support the local farmers, economy and experience in the electronic gaming market and 16 of them environment. in South Australia, gave them the experience to really commit Wills and Daniel is delighted to be a sponsor of the AHA to turning things around and produce the products people South Australia to support the local hotel industry. wanted to see on gaming floors. If your hotel is serious about food, contact them about your The needs of Aristocrat’s customers is the most important specific fresh produce needs. force in their business, and that’s what they have committed to For more information, contact Dan Semmler on recognising going forward. 0418418624 or email [email protected] “We’re turning things around in South Australia and without going into specifics, we’ll say this: players should definitely stay tuned to see what’s next in the range in 2012,” the company stated. “So as 2011 draws to a close we’d like to wish the best to our South Australia customers. We have a lot planned to build on the success of Werewolf Wild and we can’t wait to show you.”

neW bronZe sponsor

Jasol – providinG a smarter WaY

Jasol has been servicing the South Australian market and AHA members for over 75 years and offers a comprehensive range of high quality cleaning and sanitising products that are the ideal solution for your hygiene needs. Jasol’s sales and service team can provide you with superior advice on dispensing, hygiene audits, products and staff training programs saving you time and money. Contact their SA sales team (Adam Walton or David Virgin) on 1800 334 679. Why not ask about the new “Good Environmental Choice Australia (GECA)” certified range of environmentally responsible cleaning chemicals that Jasol has developed - www.environmentalchoice.com.au

www.ahasa.asn.au

43

New Members

New Members

Hotel Location North Star Hotel Melrose Penong Hotel Penong Rising Sun Hotel Lobethal Seven Hill Hotel Seven Hill Tantanoola Tiger Hotel Tantanoola Terminus Hotel Balaklava

Licensee Transfers – September 2011 Hotel Location Date Granted New Licensees Hotel Augusta Pt Augusta 28/9/2011 Staunton Nominees Pty Ltd Penong Hotel Penong 27/9/2011 Allnew Ventures Pty Ltd

Licensee Transfers – October 2011 Hotel Location Date Granted New Licensee Broadway Hotel Glenelg 17/10/2011 Broadway 61 Pty Ltd Cambrai Hotel Cambrai 25/10/2011 DeOptimo Maximo Pty Ltd Marree Hotel Marree 26/10/2011 Australia In-Sight Pty Ltd hot stuff from iGt

IGT has launched its bluechip Neo 32” screen tower top IGT’s SA state manager, Bill cabinet in smoking hot fashion at The HWY - with Hot Shot Maglaris said, “The new Hot Shot Regal Riches. game and tower top were well More than 50 guests enjoyed a night of hospitality, give- received at the launch event. The aways and the opportunity to experience the impact of the colourful branded signage and 32” big screen. screen on the cabinet will definitely This new addition to IGT’s game portfolio includes brilliant attract the attention of patrons and graphics, surround signs and three progressive jackpots with provide venues with an exciting attractive start-ups Mega - $2,500, Maxi - $750 and Mini alternative for their gaming floor. - $200. With a unique extra substitute feature during free Additionally we have a strong games and an exciting single reel bonus element, Hot Shot library of games for the Tower Regal Riches provides a differentiator for venues and more Top, to maintain it as a long-term entertainment for players. investment for any venue.”

www.ahasa.asn.au beveraGe buYer 45 Coopers celebrates 10 Years at Regency Park

oopers’ state-of-the-art brewery at Regency Park in The Entrance to Coopers, Regency Park. CAdelaide celebrated its 10th anniversary in November. However, its business as usual on site as the company prepares to celebrate its 150th anniversary in 2012. The Regency Park brewery was officially opened by Premier on November 21, 2001, to replace the old brewery at Leabrook, where Coopers had operated for the previous 120 years. That site had been purchased and developed by Coopers’ founder, Thomas Cooper, in 1881. Coopers’ Managing Director, Dr Tim Cooper, said construction of the new brewery at Regency Park had been an essential step forward for Coopers. “By the late 1990s, Coopers had outgrown the Leabrook brewery and was being constrained by a lack of brewing for a brewery development, and the Coopers’ warehousing capacity,” he said. and distribution operations were moved to the large pre- “Urban consolidation in the eastern suburbs meant that existing building.” obtaining development for expansion at the Leabrook site was Dr Cooper oversaw the design and construction of the increasingly difficult. Regency Park brewery from 1999 to 2001, and at a cost of “In 1997, former MD Bill Cooper noted the availability for $40 million, this was the largest investment in Coopers’ history. sale of the former STA Workshops in Regency Park. Since then, a further $80 million has been spent on “In 1998, the site was purchased with provisional approval expanding and upgrading plant and equipment. New look for Christmas Riverbank display

Celebrate Christmas with SA Brewing.

ne of Adelaide’s greatest Christmas traditions, the plus the legendary Moby Dick, who has recently undergone OChristmas Riverbank Display, will feature a new a face lift. Nativity Scene and enhancements to the Ferris wheel, both Jake Parkinson, Regional Director for SA Brewing was delighted designed by Kari Lindsay from Scene This? to unveil the fresh face of the event, now in its 52nd year. The new Nativity scene, donated by BlueScope Lysaght “All the regular Christmas characters which have been and Supaloc Systems, will be a popular addition to the enjoyed by over four generations of families will still be annual Christmas Display - a local tradition that has been an central to the Riverbank Display, but this year the new iconic part of the festive season for South Australian families additions will heighten the visual impact of the display and for over half a century. provide a truly entertaining experience,” Mr Parkinson said. Situated at the SA Brewing site, the display continues to “We’re proud to bring to life such a long celebrated spread the magic of Christmas with the appearance of old event that truly brings the joy of Christmas to our local favourites like Santa Claus and Frosty the Snowman, and community. through additions such as new discs on the giant Ferris The Christmas Riverbank Display is open to the public daily Wheel now covered in candy canes, puddings and holly, between 11am and 12 midnight until Saturday, December 31.

www.ahasa.asn.au beveraGe buYer 46 Tennent’s Lager lands on Australian shores

untory Australia has launched Tennent’s Lager, Scotland’s Sfavourite lager. Tennent’s was first brewed by Hugh Tennent at Wellpark, Glasgow in 1885. After taking sole control of the business on his 21st birthday, it was during one of the young Hugh’s many travelling expeditions that he was inspired to brew his own legendary lager. Now 125 years on, Tennent’s Lager is still made with pride in the heart of Glasgow, but now it’s also famous far beyond its home city – for its crisp taste and refreshingly clean finish. Tennent’s Lager continues to be Scotland’s best-selling lager. Tennent’s Lager is available exclusively from Suntory in 500ml cans from on-premise venues and leading liquor retailers.

Midori sets the stage for summer

aste buds will be refreshed and revived this summer with Tthe launch of three new products from the crowd pleaser, Midori. For the first time, Midori will be available as a convenient two litre, Ready To Serve (RTS) pack in two new refreshing flavours – Midori and Pineapple and Midori, Orange and Pink Grapefruit. Adding to the popular Midori Ready To Drink (RTD) range is the new and fruity Midori Punch. Midori Brand Manager, Maria-Teresa Jones, said, “These products are a fabulous addition to Midori’s already long standing and popular range of products. It is very exciting and it’s great timing as we are approaching summer and there is a need for something new and refreshing to hit the market place.” With the pre-mixed segment undergoing a transformation over the last two years, Midori launched its first two litre RTS packs last October. Ideal for summer festivities, the new RTS range comes conveniently contained in a two litre pack, which is designed to be simply served chilled over ice. They are the ideal shared starter for the summer season. The new Midori Punch RTD is part of an entire RTD range, also boasting more contemporary packaging to excite brand fans and deliver a strong market presence.

HOTEL SA SUN7391_MAG_Sel_Hotel_SA_Mag_PA.indd 1 24/11/11 1:39 PM beveraGe buYer 48 New appoiNtmeNt at LmG (Sa)

ony Munn has been appointed Merchandise Manager Tfor LMG South Australia, responsible for driving liquor retailing brands Sip’n Save and Sip’n Save Cellars. Tony, who joined LMG in 2004, entered the role after his work as Business Development Manager for Bottlemart’s SA and NT operations, where he was responsible for developing the Bottlemart brand in SA, while maintaining the growth experienced in the NT over the past four years. LMG (SA) General Manager Michael Shelley said he welcomed the appointment. “Tony’s experience in the liquor marketing industry would further strengthen the growth of the Sip’n Save brands,” he said. Tony Munn “Tony has the experience and knowledge to continue to drive these very successful brands within the SA market into the future.” Both brands are part of the Liquor Marketing Group Former LMG Merchandise Manager Simon Rowe will take (LMG), Australia’s largest group of independent hoteliers and on the role of General Manager – Down Under Cellars bottleshop owners with more than 2000 members Australia- based in Sydney. wide. The group also includes liquor brand Bottlemart.

For thoSe with a curiouS appetite

eam Australia has introduced Black Cherry by Jim Beam, traditional male bourbon drinkers. It’s great we have extended Bthe new, natural cherry infused bourbon that has taken the Jim Beam portfolio and can offer a versatile product that the US by storm. will entice new drinkers into the dark spirit category.” Beam’s first flavour variant offering, Black Cherry, is an Black Cherry is made with innovative product set to entice new drinkers into the dark four-year-old Jim Beam Bourbon spirit category. infused with natural black cherry Launched last year in the US, data showed the product flavours, selected for its ability delivered both new drinkers and increased consumption by to complement and highlight Jim current drinkers, helping grow the total whiskey category, Beam’s great taste. while 63 per cent of sales were incremental to Jim Beam The black cherry flavour is White (Source: Dunhunmby US Research 2011). carefully and slowly infused using Featuring red and black detailing and the tagline, ‘For a unique, artisanal process for a those with a curious appetite’, Black Cherry offers consumers sophisticated, well-rounded taste a product that is subtly sweet with the genuine bourbon that is true to the craftsmanship warmth. and heritage of Jim Beam Ray Noble, Brand Director – Bourbon, said he was thrilled bourbon. to announce the addition of Black Cherry to the Australian A national campaign, including market. strong in-store presence, consumer “Launching Black Cherry, our first Jim Beam flavour variant, tastings, word-of-mouth program is very exciting,” he said. and above-the-line activity, will be “Black Cherry will appeal to women, especially those who aimed at consumers looking to try are adventurous and keen to try new things, as well as our something new.

HOTEL SA For thosethose withwith a curiouous appetiteappetite

Ripe for picking in December.

INFUSED WITH NATURAL NEW CHERRY FLAVOURS

PHONE 13 COKE (13 2653) LICENSED DIVISION, COCA-COLA AMATIL PTY LTD

SBSF1262_BLACK CHERRY AD FOR AHA MAG FIN.indd 1 24/11/11 10:49 AM JB1281_Black_Cherry_Trade_Ad_297x220.indd 1 28/10/11 12:26 PM beveraGe buYer 50 Prestige wines for Christmas Day

oteliers sell a lot of wine … and it goes without saying 2009 Bay of Fires Chardonnay Hthat one of the perks of the job should be sampling With heightened fruit and French oak characteristics, some of the best there is on Christmas Day. For the time-poor, this a great starter on Christmas Day, perhaps with freshly Hotel SA has put together a shortlist. shucked oysters, or in the dining room with a seafood salad.

Hardys Eileen Hardy Chardonnay Cape Jaffa Mt Benson La Lune Shiraz 2009 So you’ve died and gone to heaven and it’s lunch on Perfect for an environmentally aware Christmas dinner, with Christmas Day. Guess what? This is what the angels are low food miles and organic produce on the agenda. This serving with the turkey! A signature example of chardonnay highly rated Limestone Coast winery, the first fully certified at its best. biodynamic vineyard on the Limestone Coast, offers a savoury “old-world style shiraz” that oozes class. Kalleske How about a triple treat on the table from the Kalleske family, a great old Barossa Valley family. First up, the 2009 Bubbles Anyone? Kalleske Old Vine Grenache. Really you should cellar it but Bay of Fires Tasmanian Cuvee Brut the wonderful cherry and chocolate flavours that abound Multi-regional, non-vintage Tasmanian delight. Complex make this a serious consideration for the rich flavours of the and creamy with hints of the sea, we see it served with traditional Christmas lunch. If you want to step up in price oysters on salt. and intensity, the 2008 Kalleske Eduard Old Vines Shiraz is Barossa Valley to a tee, plum and pepper, it’s divine. Then Arras Brut Elite Cuvee 401 N.V. you can finish off with a tipple of Kalleske JMK Vintage This is top quality - another from Tasmania, Port 2008. Black fruit and chocolate, a marriage made in fine bubbles and a long, clean heaven with just a small slice of that cooling pudding! finish. Excellent value and has good cellaring potential. Reilly’s Let’s keep going on the dessert theme shall we? For their 2007 Yarra Burn Vintage Pinot Fortified Dry Land Shiraz 2006, Reilly’s suggest you could Chardonnay Pinot Meunier “cellar until you retire” – but Christmas 2011 is a better bet. Sublimely delicious, a sumptuous The dark fruit and brandy will work wonders on the palate blend from the Upper Yarra Valley, when it comes to plundering the pudding. Staying with this excellent chardonnay and yeast Clare Valley winery, both the Reilly’s Dry Land Shiraz 2006 flavours. and the Reilly’s Dry Land Cabernet Sauvignon 2006 are excellent examples of their styles, both exhibiting wonderfully Shottesbrooke 1337 NV Blanc ripe fruit, chocolate and spice flavours that will sit admirably de Blanc on the most sophisticated Christmas table. Very funky minimalist presentation. Lemon and lime Hardys HRB D641 Shiraz 2007 flavours make it ideal for This is an award winning shiraz combining the best of seafood. the McLaren Vale and Clare Valley – not only is it excellent drinking right now, it is also very affordable. A good Fox Creek Vixen Sparkling Red suggestion for patrons looking for gift ideas. This local sparkler is a blend of McLaren Vale Shiraz, Cabernet Fox Creek Reserve Shiraz 2007 Franc and Cabernet Sauvignon. Here we have the best of Fox Creek, a wonderfully full- It begs to be eaten with bodied shiraz that begs for lashings of cranberry and gravy Christmas poultry, with duck for those that refuse to drink white wine with their turkey! the classic choice.

HOTEL SA beveraGe buYer 51 Prestige wines for Christmas Day It’s Summer! It’s Sauvignon Blanc!

he hot weather (fingers crossed!) and festive season sees Tsauvignon blanc come into its own. It’s good with food or without. The tropical aromas are closely matched to summer. And its easy drinking nature makes it a favourite across broad demographics and price points. Here are few to consider this summer.

Amberley Secret Lane Sauvignon Blanc 2011 A quality sav blanc with a tropical nose and refreshing crispness, your patrons will not be disappointed if you steer them to this one.

Johnston Oakbank Sauvignon Blanc 2011 An Adelaide Hills pleaser. After the initial “rush” of aromas, the fruit and well controlled acid make this a refreshing wine that would accompany Christmas Day pork or a nice juicy lobster.

Brookland Valley Verse 1 Semillon Sauvignon Blanc A crowd pleaser from the mainland ‘hero’ of this variety, the Margaret River. The semillon adds a wonderful acidity. Greek salad with plenty of feta.

Ta_ku Sauvignon Blanc 2011 From Marlborough comes this distinctively named and always enticing “passionfruit pleaser”. Crisp and refreshing, brilliant on ice at parties or in the beer garden. flavours perfect for seafood, what isn’t there to like about this Shottesbrooke Adelaide Hills Sauvignon Blanc 2011 great value offering from the Adelaide Hills? From a small family owned vineyard and winery is a wine loaded with the classic tropical fruit and clean acid finish of Fox Creek McLaren Vale Sauvignon Blanc 2011 this variety. Try with whiting and salad. It has the tropical fruits, the herbaceous notes and the nicely balanced acidity that we have come to expect from the team Goundrey Homestead Sauvignon Blanc at Fox Creek. A good suggestion for pre-Christmas functions. It’s a big win from a big state (WA), all of the heightened flavours you expect in sauvignon blanc. Pair with prawns. Four Sisters Sauvignon Blanc Semillon 2011 A blend of Australian and New Zealand fruit, ideally suited Ryder Adelaide Hills Sauvignon Blanc 2010 for festive season functions with its twin qualities of easy This is another good value sav blanc priced below $15 drinking and nice price. RRP. Our team suggests it will work well with the heightened flavours of grilled salmon. Hardys Nottage Hill Sauvignon Blanc At under $10, this is a great value wine that is perfect for Sarantos Soft Press Sauvignon Blanc 2011 long summer days around the barbecue. Did someone say “fruit bonanza”? Tropical and a drop that should be a good seller in the bottleshop at this price. Houghton Sauvignon Blanc Semillon Another under $10, this is the budget beater for dollar Hardys Oomoo Sauvignon Blanc conscious patrons. Houghton’s is a high visibility brand – Unmistakeable by name and by label, wonderful lime great for the bottleshop display.

www.ahasa.asn.au MIDORI sets the stage for summer with the launch of three new products

Taste buds will be refreshed and The new MIDORI Punch RTD is revived this summer with the launch a delicious blend of MIDORI and of three new products from the vodka fused with the tropical burst of crowd pleaser, MIDORI. For the first passionfruit, orange and pineapple. time, MIDORI will be available as a This is sure to become a firm convenient two litre Ready To Serve favourite and will complement any (RTS) pack in two new refreshing summer social outing with its kick of flavours – MIDORI & Pineapple and citrus zest. The entire MIDORI RTD MIDORI, Orange & Pink Grapefruit. range also boasts more contemporary Adding to the popular MIDORI Ready packaging that will excite brand fans To Drink (RTD) range is the new and and deliver a strong market presence. fantastically fruity – MIDORI Punch. Coinciding with the launch of the MIDORI Brand Manager, new products, and as a reward Maria-Teresa Jones, said: “These to MIDORI lovers, the brand is products are a fabulous addition to launching an on-pack promotion in MIDORI’s already long standing and October. With a prize pool worth popular range of products. It is very over $150,000, fans can win one exciting and it’s great timing as we are approaching summer and there of three trips for four people to Rio is a need for something new and de Janeiro, Brazil to experience refreshing to hit the market place.” the 2012 Carnival first hand. Each With the pre-mixed segment prize includes five nights in four star undergoing a transformation over the accommodation, return flights and last two years, MIDORI will launch its $4000 spending money. Entrants first two litre RTS packs in October. will also go into the draw to win 1 of MIDORI & Pineapple combines the 1,000 pairs of Dupe thongs. To enter, sweet flavour of MIDORI with the simply purchase any MIDORI product tangy, fresh zing of pineapple, or for a (includes MIDORI 500ml, 700ml, fun and refreshing twist, try MIDORI, 2 x RTD 4 packs or 2L RTS) and Orange & Pink Grapefruit with its visit facebook.com/midoriaustralia fresh citrus blast. Ideal for summer (smartphone users visit festivities, the new RTS range comes midoriaustralia.com.au/riocarnival). conveniently contained in a two litre A handy compressed beach towel pack which is designed to be simply will also be on offer as a gift with served chilled over ice. They are the purchase with any MIDORI purchase ideal shared starter for the summer (includes 500, 700ml, 2 x RTD 4 season. packs or 2L RTS) from mid November (exclusive to independents). MIDORI products including MIDORI & Pineapple, MIDORI, Orange & Pink Grapefruit and MIDORI Punch are available at leading liquor retailers.

For more information visit: www.midori.com.au Midori 2L RTS RRP $27.99 Midori Punch RTD 4 Pack RRP $15.99 The stylish 53 alternative

he Adelaide Hills Wine Region will bring together “The beautiful Adelaide Hills always comes alive for Crush stunning wines, sumptuous foods, art, music and and our 2012 event is sure to give visitors the chance to Tfashion with the Crush Wine and Food Festival discover something a bit different,” he said. 2012 from January 27-29. “We invite wine and food enthusiasts as well as lovers Described as ‘the stylish alternative’, the annual event will of music, fashion and art to enjoy the incredible range of feature 43 cellar doors, embracing the regions style in their talent we will have on display at cellar doors. These edgy own unique way. Festival-goers will be offered a number of affiliations match perfectly to the stylish wine and food in the experiences at the festival, including photography exhibitions, region and promise to make a memorable weekend.” fashion parades, live sculpture, street art and live DJs. During January, Adelaide Hills wine makers will further bring Many of the region’s idyllic towns are participating, their varietals to life as wine enthusiasts, both locally and from including Aldgate and Stirling where two of South Australia’s around Australia, get online for ‘Signature Styles of the Hills’ most iconic hotels will be buzzing with fun. virtual wine tastings in the Adelaide Hills interactive Wine The Aldgate Pump Hotel will exclusively showcase award Room. Visitors to the Wine Room can simply pre-purchase winning wines by The Pawn Wine Company. Along with packs of wine and then log on to discuss tastings from the the vino, you can savour delicious paella cooked by the comfort of their own home. two Michaels from Channel 7’s Out of the Blue, as well as For further information on Crush 2012, the Wine Room or assorted Spanish tapas. to download a full brochure of activity please visit There will also be live music with guests able to relax in the www.crushfestival.com.au beer garden, while indulging in some of Adelaide Hills’ finest boutique wines. The Aldgate Pump Hotel The Stirling Hotel is offering a lively start to the day with bistro food, featured wine tastings, jazz and acoustic tunes 1 Strathalbyn Rd, Aldgate under the verandah. Visitors will learn about the wine at one Open 11am - 6pm (hotel open till midnight) of two master classes hosted by Stephen and Prue Henschke Phone: 08 8339 2015 and Randal and John Tomich. The sessions last for an hour thepawn.com.au, aldgatepumphotel.com each with bookings essential. There is also the degustation lunch in The Grill Restaurant, with five courses served with matching wines. The Stirling Hotel Adelaide Hills Wine Region President, Darren Golding, 52 Mount Barker Rd, Stirling said the region was excited to work with such a wonderful Open 11am - 5pm range of artists, fashionistas and musicians to add an edge to Phone: 08 8339 2345 this great festival. tomichwines.com.au, henschke.com.au, stirlinghotel.com.au

Specialists in design & Construction and Refurbishment of Hospitality Venues HT constructions ABN 99 142 500 362 - pty. ltd. Unit 1/12 Emanuel Court, Melrose p ark, SA 5039 p: 8364 0699 f: 8364 0633 m: 0412 518 099 Project & Construction Management e: [email protected] General Building & Property Services w: www.htcon.com.au

www.ahasa.asn.au AttrACt More CustoMers With a new webSite

> integrate your bookings system > Pre-order forms > newsletter sign-up > Latest promotions > Upload new menus and function packs > Facebook and twitter

iff you want to discuss the options available, contact Luke Clayton at Boylen Media on 8233 9433 or [email protected] in the kitchen 55

Tomato pasta Summer is a great time to enjoy a light pasta dish. Here is a tasty recipe for summer tomato pasta.

Ingredients 200g spaghetti 300g cherry tomatoes 2 zucchini (courgette), sliced with a vegetable peeler 1 tablespoon lemon juice 1 tablespoon olive oil 1 clove garlic, crushed 1/3 cup basil leaves 1/3 cup mint leaves Sea salt and cracked black pepper 1 buffalo mozzarella, torn into pieces 131 7 3 3 Directions Cook the pasta in a large saucepan of boiling salted water for 8–10 minutes or until al dente. Drain. While the pasta is cooking, make an incision in each tomato using a small, sharp knife. Tear in half, squeeze out the seeds and discard. Toss the pasta with the tomato, zucchini, lemon juice, olive oil, garlic, basil, mint, salt and pepper. Divide the pasta between serving plates pfdfoods.com.au and top with mozzarella to serve. Enjoy! For full product range and details of your nearest branch Serves 2

www.ahasa.asn.au

PFD063 Hotel SA Advert (1/4 Page).indd 1 18/05/09 11:47 AM reGional meetinGs 56 ReGionaL PResentations

egional presentations were recently held at the Railway RHotel, Peterborough Weintal Resort, Tanunda and the Prince Edward Hotel, Wallaroo. AHA|SA General Manager Ian Horne and General Manager Gaming Care Wally Woehlert presented the hoteliers in attendance with information on matters that could affect the hospitality industry. This included the National Gaming Campaign, the new gaming trading system, liquor licensing codes of practice, liquor fees for 2012 and an update on the recent ministerial reshuffle and how that could impact your business. Those in attendance found the presentations and question time very informative. Following the presentation at each of the venues our very supportive sponsors also enjoyed the opportunity to lunch and interact with our members and AHA staff. Special thanks to Fosters, Lion Nathan and Coopers, who generously supply product for these lunches on every occasion. 1

2 3

4 5

HOTEL SA reGional meetinGs 57

6 7

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10 11

1. John Kinnear – Criterion Hotel; Helene Kerr – Accolade Wines 2. David Papps – Royal Exchange Hotel; Brad Hosgood – Andale Beverage Systems 3. Leanne Fraser – Coopers Brewery; Tony Harnett – Kingsford Hotel; Dan Semmler – Wills and Daniel 4. Ian and Linda Williamson – Port Broughton Hotel 5. Justin Carter – Customer ATM; Martha Marks – Yorke Valley Hotel; Simon Wilson – Island 2 Island Beverages; Andrew Copperstone – Ainsworth Game Technogy 6. Paul, Sam and Nev – Plush Hotel Group 7. Scott Elix – Fosters; Darren Cave – Kadina Hotel 8. Tony Manuel – Option Wine Merchants; John Atherton – Coopers Ale House Wallaroo 9. John Teague – Royal Exchange Hotel; Sophie Collins – AON Risk Services 10. Suzanne and Michael Palmer – Prince Edward Hotel 11. Wally Woehlert - Gaming Care; Michael Hardlitschke - H.T. Contruction Services and Tony Zappia - Studio Nine Architects.

www.ahasa.asn.au Web feature 58 New Year’s Resolutions For Your Web Strategy

1. I’ll have a web marketing plan, even if it’s just in my head.

“There are 60,000 online searches 2. I’ll use January, when it’s quiet, to get things done. 3. I’ll install a system where I can make my own changes to my for restaurants in Australia website, fast and for free.

every day.” 4. I will test my site to make sure it is mobile phone friendly. (I’m looking at my patrons and some of them seem to spend half their life attached to their phones.) Glimpse Of The Future 5. Four times a year I will look at my web traffic statistics – and work oteliers over the age of 40 probably did not have a microwave in their kitchen when they were out what it means. If I can’t, I’ll get someone who can, like a member Hgrowing up. Can you imagine that now? of staff or a web geek. Who knows, they might even want to look at it Well in a few years from now, patrons in hotels will be using their smartphones to pay for a round monthly. of drinks, a meal or a bottleshop purchase. It’s a smartphone computer chip with Near Field Communication (NFC) capability. And rumours are that the iPhone5 will have this feature. 6. I will ask someone I trust to look at the photos on my website and It’s a secure connection between an app on the patron’s phone and your cash register. tell me if they are any good. (No, mum does not count as an independent So say goodbye to credit cards. Don’t believe that? Just ask a 20-year-old the time and they will tell expert.) you, “Sorry, I don’t have my phone with me.” Still don’t believe it? That’s what people said about microwave ovens! 7. I want my hotel to rank high on Google searches. A lot of people like to look at places online before they come through the door. This is QUESTION: especially true of restaurants, functions etc. If I didn’t do anything about Why is search engine marketing (such as Google search) so important? it in 2011, I know I won’t in 2012 unless I pay someone to do it for me.

8. I know that if I haven’t done the things in resolutions one to nine, ANSWER: then developing an “App” is a complete waste of time. There are 60,000 online searches for restaurants in Australia every day.

If you have any queries about online issues, call Tim Boylen at Boylen Media (Silver Sponsor) for no-obligation free advice. P: (08) 8233 9433 E: [email protected]

If you would like a customised design for your hotel website, contact Luke Clayton on 8233 9433 for a no obligation discussion.

HOTEL SA 59

2012 New Year’s Resolutions 1. I’ll have a web marketing plan, even if it’s just in my head.

2. I’ll use January, when it’s quiet, to get things done.

3. I’ll install a system where I can make my own changes to my website, fast and for free.

4. I will test my site to make sure it is mobile phone friendly. (I’m looking at my patrons and some of them seem to spend half their life attached to their phones.)

5. Four times a year I will look at my web traffic statistics – and work out what it means. If I can’t, I’ll get someone who can, like a member of staff or a web geek. Who knows, they might even want to look at it monthly.

6. I will ask someone I trust to look at the photos on my website and tell me if they are any good. (No, mum does not count as an independent expert.)

7. I want my hotel to rank high on Google searches. A lot of people like to look at places online before they come through the door. This is especially true of restaurants, functions etc. If I didn’t do anything about it in 2011, I know I won’t in 2012 unless I pay someone to do it for me.

8. I know that if I haven’t done the things in resolutions one to nine, then developing an “App” is a complete waste of time.

www.ahasa.asn.au industrial relations 60

action points for 2012

National Harmonisation - Work, Scheme already operating in other jurisdictions and will apply to medium and large employers only (defined as a Health and Safety legislation business which pays more than $20,000 p.a. premium). Under an experience rating approach the amount an he process to implement National Model Work Health employer pays in premium is directly impacted by their and Safety legislation across Australia has progressed to T own claims experience. Experience rating aims to provide the stage that a number of states and territories have passed a financial incentive for employers to improve their claims legislation to adopt the model legislation from January 2012. experience through good work health and safety practices It appears unlikely that Western Australia, Victoria or South and injury and return to work management. The effect is that Australia will meet the commencement target of January 1, if an employer has high claims costs it is likely that they will 2012. pay more in premium in comparison to similar sized employers In South Australia, the legislation is currently before operating in the same industry who have lower claims costs. Parliament. However, it is now unlikely that it will pass through The Government reintroduced an amended Bill on Parliament and become law in the remaining sitting days in November 10, 2011 with the intention of having it passed 2011. Therefore, it is now anticipated that the legislation during the remaining sitting period from November 22 to will commence from either July 2012 or January 2013. 24, 2011, with the aim of being able to implement the new Members must ensure that they continue to comply with Premium Levy Rates System from July 2012. If the Bill does pass their obligations under the existing State Occupational Health, through Parliament in 2011, it is anticipated that the Safety and Welfare Act 1986. The AHA will be running an information process to businesses will begin in early 2012. education campaign during 2012 identifying the key changes that will affect the hospitality industry, likely to commence in 2013 following a transition process. Annual Wage Review 2012 Changes to be aware of in the legislation include obligations relating to consultation and health and safety representation, Fair Work Australia has commenced the consultation process which apply regardless of size and increased compliance in preparation for its 2011/2012 wage review that applies tools in terms of infringement/improvement notices and to all modern awards. The 2012 wage review decision will penalties. However, many of the basic workplace obligations apply from the first full pay period on or after July 2012. are very similar to the current obligations. A number of new terms are also contained in the legislation including new terminology for the roles of employer, Documentation employees and the respective duty of care, which will occur A number of hotels are still failing to keep the necessary for each party. documentation in order to meet their obligations under the Fair Work Act 2009. By law, employers must make and keep the following Commencement of New WorkCover employee records for a minimum period of seven years: Levy Bonus/Penalty Scheme Basic employment details such as the name of the employer and the employee, the nature of the employment (eg. full-time, On Wednesday September 28, 2011 the State Government tabled the Workers Rehabilitation and Compensation part-time or casual, temporary or permanent), the start date of (Employer Payments) Amendments Bill 2011 in Parliament. the employee and the employers ABN; The intention of this Bill is to implement a new employer payment scheme to replace the Levy Bonus/Penalty Scheme, • Pay (eg. payslips, timesheets and rosters); which ceased on June 30, 2010. • Overtime hours; The new scheme will be based on the Experiential Rating • Leave entitlements;

HOTEL SA industrial relations 61

• Superannuation contributions; Free training for supervisors and • Termination of employment (where applicable); and • Individual flexibility arrangements. managers The Government continues to offer fee subsidies of The AHA|SA strongly recommends that every employee $4000 per person* and an exemption from payroll tax should be issued with a written contract of employment at the and WorkCover levies in order to make up-skilling your commencement of their employment, irrespective of whether staff cost effective. they are full-time, part-time or casual. Also, any warnings By using the right provider to deliver your training, the should be confirmed in writing and termination of employment training can be practical and tailored to your particular confirmed with a termination letter. Pro-forma contracts, business needs. Fee subsidies are available for the warning and termination letters are available at the AHA|SA Certificate III and IV in Business (Frontline Management). website under the Industrial Relations tab: www.ahasa.asn.au Breaches continue to be identified in relation to meal breaks. The AHA|SA recommends the following providers: Every employee who works a shift which exceeds five hours (if covered by the HIGA) or six hours (if covered by the collective Hospitality Group Training Hospitality Industry Training agreement) must take an unpaid meal break of no less than Jodie Ryan Olivia Muller thirty minutes. This meal break must be shown on the time (08) 8100 190 (08) 8267 3000 sheet, including the start and finish times of the break. A failure to enforce this can result in significant underpayment of wages *Conditions apply. Please contact the listed providers claims. for more information.

www.ahasa.asn.au accommodation 62 ravo’s bush teleGraph By Ian Ravenscroft

20 years at the Ark loose with a backhander or two along the way it is sort of mandatory these days. ver the years, many celebrations and functions have Peter was somewhat reluctant to single out people, after Ooccurred at the Arkaba Hotel, particularly in the Ark 36 years in the hotel industry. However, he did thank Regina upstairs area, with none more important than the 20th Luke, an extraordinary administrator, Hurley Group General anniversary event acknowledging Peter and Jenny Hurley’s Manager Sam McInnes, who started as a casual in the bottlo tenure in this uniquely and distinctly Australian Hotel. at the Royal Hotel and brother Tony’s outstanding contribution Over 200 people attended, including past and present to the business. Of course, he also mentioned the enjoyment staff, tradesmen, suppliers, customers, politicians, industry of brotherly mateship along the way after a missed childhood people, family and friends. together. Peter and Jenny purchased the Arkaba on June 16, Peter’s biggest thankyou was extended to wife Jenny who 1991. The hotel at the time was floundering and under has undertaken much leadership and whose workload the receivership of Bruce Carter, who was in attendance at assured their endurance at the Ark, leading the way in all the function. areas and overseeing the maintenance of uncompromised The purchase was a courageous decision, as outlined professional hotel standards over a long period of time. by Sam McInnes in his speech. Interest rates were around Remember, Peter has had massive outside involvement with 20 per cent and Australia was in the worst recession since the AHA federally and within our State, Crows football board the great depression. Pubs were battling to make ends meet. commitments, State and National Tourism board involvement, From all accounts, the Arkaba was trading poorly in all along with running many other hotels etc. areas. Peter and Jenny invested and recruited new staff It would be remiss of me to not mention the impromptu and including Matt Gordon (Head Chef for seven years), Allen emotional speech of Jenny. Unfortunately, their three children, Cassin (Hotel Manager) and, of course, Tony Hurley (Pete’s by extreme coincidence, could not attend the milestone event. brother), who was in charge of the bottleshop. Nicholas was in Perth, Samantha in Melbourne and Anna In fact Tony, Nick Manto and Shelly Swan have been at the was on the Gold Coast. Arkaba for the full 20 years. Slowly, with professional staff In conclusion, on behalf of all in the industry, congratulations in key areas, modernisation of accommodation and strategic Peter and Jenny and thankyou for setting standards of tenacity renovations, the Arkaba grew in stature. and determination to succeed whilst being great role models Since 1997, the pub has won nine AHA National awards and friends to us all. including two Best Overall Hotel in Australia awards along The ‘welcome mat’ is always out at the Ark. with a further 13 AHA State awards. A proud Peter Hurley addressed the gathering, issuing many Footnote thankyou’s along the way, and brought a good laugh to A few people noticed my article was missing in the last all and certainly did not miss the opportunity to express his edition. Unfortunately I have had some health issues and feelings about the encroaching ‘nanny state’ and red tape have been diagnosed with prostate cancer as a result of an intervention in the efficient running of a business in SA. annual blood test, which I might add has been a bit of a Over the years, the RBT has heard quite a few speeches body blow to me and my family, particularly when I was not from Peter and you sort of feel let down if he doesn’t let aware of any obvious symptoms.

HOTEL SA 63

Anyway, I have had my treatment and I expect to be cured Guys, I do recommend from my experience to have your PSA and my caring female specialist recommends a few beers blood test done regularly as detection early is very important and glasses of red wines each day so her tenure as my in the treatment phase of curing this insidious disease. specialist is assured. In fact, my confidence is returning by the Cheers for now from the RBT and a very Merry Christmas day and I am back buying green bananas again. and a safe, healthy and Happy New Year to you all.

1 2

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1. Peter and Jenny Hurley 2. Mark and Sarah Ricciuto 3. Peter Hurley; Marlene Richards; Shirley Blass and Carol Nyberg 4. Sam McInnes - Hurley Hotel Group General Manager and Burt Admiraal – H&L Australia 5. Matt Grech – Lion; Melissa Sweet – On-Premise Manager, Hurley Hotel Group; Glen Aikman – Marketing & Promotions Manager, Hurley Hotel Group

5

www.ahasa.asn.au

aming Care is the Hotels Responsible Gambling Assisting in developing and promoting initiatives, Early Intervention Agency, and is an initiative of programs and venue policies designed to address early the AHA|SA. identification of problematic gambling behaviour. GGaming Care is a recognised industry body, and its role is to assist venues with compliance and to minimise the Providing practical assistance to managers and staff harm caused by problematic gambling behaviour in all in relation to compliance with regulatory Responsible South Australian Hotels with gaming machines. Gaming Gambling and Advertising Codes of Practice. Care achieves this by working with venue staff, Gambling Help Services and other relevant Government and Non Undertaking audits to assist gaming venues comply with Government Community Service organisations. the regulatory codes of practice with a particular focus Some of our duties include: on patron intervention. Assisting gaming licensees, managers and gaming staff in the early identification of, and support for patrons Gaming Care has developed a Responsible Gambling who may be at risk of or experiencing difficulties with Document to assist venues to implement and comply with their gambling behaviour. a range of regulatory requirements.

For any assistance or information, please contact Gaming Care and ask to speak with your local Gaming Care Officer.

Telephone: 08 8100 2499 Facsimile: 08 8232 4979 Email: [email protected] 4th Floor AHA|SA House 60 Hindmarsh Square Adelaide SA 5000 65 GM’s RepoRt

Shop trading hours expansion long overdue but why does hospitality have to pay for it?

By Ian Horne, AHA|SA General Manager

he shop trading hours announcement of early November gaming and wagering, cooks and chefs will be entitled to Tby the Government is welcome, is long overdue and while public holiday rates from 5pm on Christmas Eve and New limited to the CBD, is nevertheless a step in the right direction. Year’s Eve thanks to a deal ‘brokered’ by Business SA with Essentially CBD shops will be able to open on any public the Union (SDA). holiday between 11am and 5pm except Christmas Day, Peter Vaughan, CEO of Business SA said on 5AA on Good Friday and Anzac Day morning – that’s 10 extra trading November 8 when asked by Keith Colon (5AA presenter) if days. the hospitality industry was in on the picture (i.e. consulted): This is an important step to have Adelaide seen as a “Well… the workers are in on the picture because they’re progressive, modern metropolis that is vibrant and welcoming. the beneficiaries” It is a legitimate step to send a message to locals and “…those two days are the busiest trading days of the visitors alike that visiting Adelaide is no longer like going trading year probably for all hospitality workers”. to Grandma’s house (a harsh assessment but widely held “Our view on balance was a price that could be paid interstate). because the coffers will roll in on those days”. We say, well done Government – long overdue! As the AHA has said to the Premier, it is clear that the use of the SA holidays legislation is a vehicle to implement A major shift defacto industrial relations policy. But wait there is more. Apparently this major shift in thinking While we strongly endorse the additional shop trading was as a result of agreement between the SDA (that’s the capacity of the CBD, we object that the cost is being Shoppies Union) and Business SA (that’s the trading name carried by every hotel, tavern, bar, club, restaurant, café for the Chamber of Commerce and Industry – an Employer and service provider across the State because Business Association). SA and the Union determined that our sectors traditional And the pay off was to declare as additional public standard working hours were to be classed as public holidays the 7 hours from 5pm to midnight Christmas Eve and holidays to serve the purposes of Myer and David Jones in the 7 hours from 5pm to midnight New Year’s Eve. So if a the CBD. major retailer in Rundle Mall wants to trade, then they will incur I remind Peter Vaughan that he works for Business SA not public holiday penalties as per their award or agreement. Union SA. But it also captures every other business in SA. Not a good start for the Premier who promises consultation In other words, bar and waiting, reception and clerical, and engagement.

www.ahasa.asn.au 66 neW report: problem GamblinG over-estimated

he justification for ‘nanny state’ measures have been Tquestioned in a new report from the Institute of Public “The IPA has deep Affairs (IPA). “The number of problem gamblers could only be a third of reservations about Productivity Commission estimates and their spending may only contribute one-tenth, not 43 per cent, of total pokie nanny state measures spending,” said Julie Novak, Research Fellow at the Institute of Public Affairs today. like mandatory Ms Novak’s comments follow the release of a new report, co-authored with the IPA’s Tim Wilson, Gambling away pre-commitment.” perspective: A review of the evidence justifying electronic Ms Novak added, “Our analysis shows that problem gaming regulations. gamblers are likely to only contribute between 10 and 20 “The IPA has deep reservations about nanny state measures per cent of pokie machine revenue; not the 43 per cent like mandatory pre-commitment that are based on the estimated by the Commission. assumption that government knows best and that discourage “The Productivity Commission’s data was based on state- individual responsibility,” report co-author, Tim Wilson said. based data and their analysis appears to have over-estimated “Considering planned anti-pokie regulations rely heavily the profile of problem gambling through the use of outdated on the Productivity Commission’s estimates of the rate and and unweighted data.” contribution of problem gamblers, it is prudent to assess the Mr Wilson also said, “Problem gambling exists but appears validity of their numbers,” Ms Novak said. to be less common than estimated and the justification for Mr Wilson said, “A rigorous IPA analysis of the Productivity heavy anti-gambling nanny state measures should be bought Commission’s estimates show that the total number of problem into question.” gamblers using pokie machines may be as low as 57,000; A copy of ‘Gambling away perspective’ is available at not the 159,000 estimated by the Commission.” www.ipa.org.au

office holders Administration Ian Horne General Manager Contact Trevor Evans Industrial Relations & Human Resources Street Address: Level 4, 60 Hindmarsh Square, Adelaide SA 5000 Brian Smith Membership & Business Services Postal Address: PO Box 3092, Rundle Mall SA 5000 Katherine Taylor Government & Public Affairs Telephone: (08) 8232 4525 Lucy Randall Events & Sponsorship Toll Free: 1800 814 525 Bronte McCarthy Finance & Administration Fax: (08) 8232 4979 Chris Thomson Licensing & Gaming Email: [email protected] Wally Woehlert General Manager of Gaming Care Web: www.ahasa.asn.au Rhonda Turley Executive Officer of Gaming Care Wendy Ettridge Executive Officer HGT

Council Executive Council Peter Brien Tony Franzon Guy Matthews Matt Rogers Peter Hurley President Mark Davies Andrew Gunn Scott Matthews Santo Scaglione David Basheer Vice President Danielle Donaldson Tom Hannah Melinda McCauley Craig Williams Matthew Binns Deputy Vice President Jeff Ellis Graham Hobbs David Papps Richard Lovell Secretary/Treasurer Jason Fahey Alison James Andrew Plush Chris Branson Trent Fahey Greg Maitland Shane Roberts Peter Jones

Publisher - Boylen Media Ph: 08 8233 9433 Address: Level 3, 47 South Terrace, Adelaide, SA Web: www.boylen.com.au

Tim Boylen Managing Director [email protected] Jon Bush Product Sales Manager [email protected] Simon Trayhorn Journalist [email protected] Cindy Ridgwell Studio Manager Kent Humphrys Sales Director [email protected] Lili Dare Creative Designer

HOTEL SA kwp!YAL10257