Buyer Beware $5,000 Before I Realized What Was the Clock Is Ticking for Canadian Carriers Operating in the US to Install Happening,” She Tells Truck News

March 2017 Volume 37, Issue 2 TRUCK NEWS

Eastern Canada’s Trucking Newspaper Since 1981 Delivering daily news at trucknews.com

Page 18 Page 26 Page 46 Page 59 Who you gonna call? What fleets want Buyer’s market Youthful enthusiasm Heavy tow operators say a require- If you’re in the business of selling Used truck buyers’ tastes are evolving, An 18-year-old truck driver from ment to comply with H-o-S may leave parts to fleets, understand they want with spec’s such as automated Quebec discusses his passion for the trucking companies with fewer options. a technical advisor, not a sales rep. transmissions increasingly in demand. industry and how it attracted him.

Hacked RETAIL ADVERTISING Small and mid-sized PAGES 47-53 carriers are easy targets for hackers By Harry Rudolfs B-Line Enterprises is a small, family-owned trucking company located in Raleigh, N.C. The company uses load brokers and vice-president Diane Burkle thought nothing of sending out standard contracts and invoices via e-mail. That is, until the payments stopped coming. “Most of them pay in 30 days but we usually wait 45 days before inquiring about the payment,” says Burkle. “That’s how I found out. Then I discovered their e-mails were blocked so I started calling them.” Hackers had obtained Burkle’s By the end of this year, Canadian carriers operating in the e-mail password. “Using my com- US must require drivers to electronically log their hours-of- pany e-mail, they submitted an service. Choosing the right device for your fleet is critical. ACH form to the brokers so they would get a direct deposit into an account they set up. They got into the back side of our e-mail so any replies would not come to my e-mail. They did this with 18 customers and got away with about Buyer beware $5,000 before I realized what was The clock is ticking for Canadian carriers operating in the US to install happening,” she tells Truck News. The situation became more con- electronic logging devices. The system you choose may be the most founding when Burkle requested pay- important decision you make this year. ment for the work B-Line had done. Continued on page 24 By James Menzies “It’s a registration process, it’s not a certification process with FMCSA at this time,” he points out. “FMCSA Careers: 6, 28-45 TORONTO, ONTARIO is not vetting anything.” Ad Index: 57 anadian carriers that operate in the US will This is an important consideration for fleets that are have until Dec. 18, 2017 to install electronic log- shopping around for a compliant ELD platform. A vendor’s Cging devices (ELDs) for the monitoring of driver appearance on the FMCSA website means only that the hours-of-service. To help carriers find a compliant sys- company has taken steps to ensure its system complies tem, the US Federal Motor Carrier Safety Administra- with the technical standard. If that system is discovered tion (FMCSA) has created a website listing registered in the future to fall short – whether by FMCSA, enforce- and “self-certified” devices. But it may come as a sur- ment officers or by the end user – the supplier will have prise to fleets that all that’s required to get on that list a limited time to bring its system into compliance or, if it is to submit documentation claiming to have met all fails to do so, the fleet will have to replace all its devices the requirements laid out in a 450-odd page technical and the product will be removed from the website. standard. There’s no further proof required. Recognizing the risk fleets are exposed to, Canada’s As of Feb. 8, there were 27 devices listed on the FMC- PIT Group has launched a third-party verification ser- SA’s website. Noticeably absent were the major players, vice. It’s voluntary for suppliers, who can choose to have the most recognizable ELD suppliers. PIT engineers verify their compliance and then earn the “Our message is going to be buyer beware,” warns Eric right to display a PIT-verified logo. Witty, vice-president, product, with PeopleNet. “I think, “The reason why we went into offering that ser- in general, there will be confusion in the marketplace vice is, fleets were alarmed,” PIT Group director Yves related to the vendors.” Provencher tells Truck News. “We even had lawyers call- Tom Cuthbertson, vice-president of regulatory affairs ing us, saying ‘What can we do to protect our carriers?’

PM40063170 with Omnitracs, agrees. Continued on page 12 Join ATA’s Technology & Maintenance Council! TRUCK NEWS ISSN 0712-2683 (Print) Contents ISSN 1923-3523 (Online)

Lou Smyrlis Group Publisher 416-510-6881 [email protected]

Kathy Koras Associate Publisher 416-510-6892 [email protected]

EDITORIAL James Menzies Editor 416-510-6896 [email protected]

Sonia Straface Associate Editor 416-510-6890 [email protected]

Derek Clouthier Truck West Editor 403-969-1506 [email protected]

Julia Kuzeljevich Contributing Editor 416-510-6880 [email protected] In Every Issue DESIGN AND PRODUCTION Carolyn Brimer, Beverley Richards, Marketplace ...... 47-53 Tim Norton Ad Index ...... 57 ACCOUNT MANAGERS Announcements ...... 57 Heather Donnelly National Accounts Manager Newland Transport ...60 416-614-5804 [email protected] 42 Nickisha Rashid Al Goodhall – Opinion National Accounts Manager If the feds are doling out cash for fuel- 416-614-5824 efficient equipment and technologies, [email protected] shouldn’t driver training also get some Delon Rashid recognition? Sales & Marketing Consultant 43 – Western Canada 403-713-1054 David Bradley – Industry [email protected] In his farewell column, David Bradley says he’ll continue to watch Denis Arsenault the industry closely as it enters an Quebec Accounts Manager Feature Stories exciting time. 514-938-0639 ext. 2 [email protected] Used Trucks 45 Scott Taylor – Tax Talk Doug Copeland Are you in the market for a used truck? Make sure a properly No one likes to hear the term “audit.” Regional Accounts Manager functioning aftertreatment system is on your checklist. 46, 55 905-715-9511 Scott Taylor shares some tips on how to avoid them. [email protected] Vocational Paul Beelien We get an opportunity to swap out bodies on a real-world 56 Regional Accounts Manager Transformer truck from Western Star. How easy was it? 61 Fleet News 416-614-5806 TFI International has made two more [email protected] acquisitions, Manitoulin expands 5 31-37 presence in Wawa and the Best Fleets Truck News is published monthly by Editorial Equipment to Drive For are named. Newcom Business Media Inc. The numbers are in and Ontario’s long Tire prices are on the rise, Utility is combination vehicle program has rolling out new trailers and Mack CHAIRMAN & FOUNDER: been a success. has new products for concrete mixer Jim Glionna 7 customers. PRESIDENT In Brief 38 Joe Glionna The Fergus Truck Show has been Karen Bowen – Health VICE-PRESIDENT canceled for good and Truck News gets Are you getting enough sleep? Melissa Summerfield a facelift. Our resident health expert has some tips on how to stay alert. Director of Circulation 9-25 Pat Glionna Business 39 Ontario tow truck operators are now Mail Subscription Inquiries governed by the CVOR. How will this Donald Trump has the support Lilianna Kantor affect fleets looking for a late-night of some readers for his widely- 59 Phone: 416-614-5815 tow? And Toronto’s plan to toll major anticipated selection to head EPA. Profile Fax: 416-614-8861 arteries is overruled. We profile one of Quebec’s youngest Email: [email protected] 40 26-29 professional drivers. RETURN UNDELIVERABLE CANADIAN ADDRESSES Bill Cameron – Opinion TO: CIRCULATION DEPARTMENT, TRUCK NEWS Aftermarket Bill questions whether the term 58 451 ATTWELL DR., TORONTO, ON M9W 5C4 The relationships between “economies of scale” applies in the PUBLICATIONS MAIL AGREEMENT NO. 40063170 Mark Dalton in… CUSTOMER NO. 4006214 parts suppliers and major fleets trucking industry. The Mark Dalton Project are evolving. Find out how in our coverage from Heavy Duty 41 62 Aftermarket Week. Mark Lee – Opinion The Last Word Mark loves his electronic logs. We look in on Joseph Haulage’s Find out why his only regret is not operations and discuss where the We acknowledge the financial support of the adopting them sooner. Government of Canada through the Canada Periodical Fund company’s future growth may occur. of the Department of Canadian Heritage.

March 2017 • Truck News 3 Inside the Numbers with Lou Smyrlis Get USED to it Eastern Canada’s carriers see buying used as an option in updating their fleets

Motor carriers from Ontario to the Maritimes are used to purchasing used when it comes to renewing their fleets. Our annual Equipment Buying Trends Survey Follow Lou on Twitter @LouSmyrlis. found that two thirds have purchased used trucks in the past and more than fifth plan to do so again this year.

Purchased used trucks Plan to purchase Type of transmission most likely to prefer in the past used truck(s) in 2017 when selecting used truck(s)

Manual Automatic NO YES NO YES 18-speed 29% 28% of respondents

9% Manual 10-speed Manual 35% 32% 68% 79% 21% 13-speed of respondents of respondents

Most important factors in selecting a used truck (scale of 1 to 5) Main reasons plan to purchase used

Brand 3.95 Current trucks have reached replacement mileage 37% Age of truck/mileage of respondents 4.34 GVW/payload capacity Increasing costs of repairs on current vehicles 27% 3.93 Type of transmission 24% 3.98 Looking to avoid new engine emissions standards Availability of preferred engine brand 4.16 Adding to fleet due to growth projections 31% History of truck 4.14 Availability of parts Looking to improve fuel economy 18% 4.29

NEITHER RAIN, NOR SNOW NOR 23 HOURS OF DARKNESS NOR THE FAILED MISSIONS OF TRUCKERS’ PAST NOR ACTS OF GOD. . . SHALL STAY ME AND THESE CHAINED-UP WHEELS FROM REACHING THE FINAL OUTPOSTS OF THIS VAST FRONTIER

Lisa Kelly on History® Network’s Ice Road Truckers® Delo® user since 2005 UNCOMMON JOBS REQUIRE UNCOMMON TOUGHNESS

4 Truck News • March 2017 Editorial Ontario’s LCV program has been a success

Ontario in late January lifted a num- tacted the Ministry of Transporta- ince has revoked the permit of only At a time when fleet managers ber of restrictions that were placed tion and sought the safety records one carrier who was found to have get giddy over new technologies on long combination vehicles (LCVs) for LCVs. violated program conditions. and devices that can deliver single operating in the province, paving the From 2009 to October 2016, car- I asked Geoff Wood, OTA’s digit fuel economy improvements, way for the more widespread use of riers ran more than 224,000 LCV vice-president of operations and it’s important to remember that the double 53s. Key changes included the trips covering more than 69.7 mil- safety, to what he attributes the suc- greatest savings come from fully opti- removal of the cap on the number of cess of the program. He credited the mizing the use of the equipment and permits carriers can obtain (previ- drivers and carriers that were first infrastructure that’s available to us ously 16) and the number of carri- to support the program. today. Ontario should be applauded ers that can participate in the pro- “From the get go, the goal was to for paving the way for the use of LCVs. gram (previously 100). have the best drivers, the best carri- It took some courage to do so in The province also added new ers, the most up-to-date technological the face of the public pushback that highways to the approved network equipment, the most rigorous mon- occurred at the time the program was and extended the distance LCVs itoring and a certified training pro- launched. But the numbers speak can stray from the primary high- gram,” he said. “There were 30 to 40 for themselves. From a safety, eco- way network from two kilome- carriers involved in the development nomic, and environmental perspec- ters to five. The LCV highway of the program. That’s where it starts.” tive, there’s no way to dispute the fact network was expanded to The environmental and economic the program has been a complete suc- include Hwys. 403, 412 and benefits to the province are signifi- cess and the removal of some of the the new leg of the 407 and lion kilome- cant. In a 2011 policy paper, the MTO program’s restrictions will ensure the two new configurations ters. During that wrote that LCVs consume about one benefits continue and expand.TN have been approved, which time, there were eight third of the fuel used by two trac- will extend the program to collisions involving LCVs, however tor-trailers. That translated to a sav- container and car haulers. none of those accidents were the ings of about 67.3 liters of diesel fuel The changes mark a significant fault of the LCV driver. per LCV trip. Extrapolated over the vote of confidence for the LCV Based on 2013 collision data, a tra- 224,000 trips referenced above, the program, which was launched in ditional tractor-trailer traveled 3.2 province’s trucking industry reduced Ontario in 2009. Ontario was very million kilometers per collision. LCVs, its fuel consumption by more than 15 cautious in its initial approval of in comparison, traveled 8.7 million million liters between 2009 and 2016 LCVs and placed many restric- kilometers per collision – and keep through the use of LCVs. tions on their use. To find out what, in mind, none of those collisions were Hudson’s Bay Company esti- James Menzies can be reached aside from effective lobbying by the the fault of the LCV driver. mates it saved about $500,000 per by phone at (416) 510-6896 or by Ontario Trucking Association, led Compliance with the restrictions year running just two LCV permits, e-mail at [email protected] the province to lift some of those and rules placed on LCV operations when adding driver hours and trac- You can also follow him on Twitter restrictions after seven years, I con- has also been impressive. The prov- tor maintenance to the equation. @JamesMenzies. Mark Your Calendar!

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Fergus Truck Show

TRAILER RENTAL | LEASING | SALES | STORAGE | PARTS | SERVICE canceledFERGUS, ONTARIO Organizers of the Fergus Truck Show in early February announced the event will cease operations immediately. No further Fergus Truck Show Safe, dependable events are planned. Show organizers posted on its Facebook page: “The Board of Direc- & professional tors would like to sincerely thank all of our volunteers, attendees and Make Trailer Wizards drivers that have come through the your first call. gates for the past 30+ years. It is with the utmost of gratitude and appre- ciation that we thank you for your support over these past years.” They went on to thank volunteers, attendees, vendors, media and drivers. TN

Truck News features a new look TORONTO, ONTARIO 25+ locations 25,000+ diverse 50+ years across Canada rental & lease trailers of expertise Truck News this month debuts a new size and design. The new, slightly smaller dimensions have been Giving you convenient, Delivering the trailer you need, Providing you award coast-to-coast coverage when you need it winning trailer solutions adopted in accordance with Canada Post regulations for mailing tabloid publications. The size has been reduced propor- tionally, so that Truck News main- tains its unique shape. You’ll also notice some subtle design enhancements, beginning with this month’s issue. The new design is intended to provide a cleaner appearance and to enhance the reader’s experience. We would love your feedback. Please e-mail editor James Men- 1 855 327 9757 | trailerwizards.com zies at [email protected] and let us know what you think. TN March 2017 • Truck News 7 Innovation that moves you.

Volvo Trucks’ new SuperTruck concept vehicle offers a glimpse into the future of fuel savings, achieving a remarkable 88 percent freight efﬁciency improvement with fuel economy topping 12 mpg. Many of the innovative aerodynamic solutions featured in this project can already be found in the Volvo VNL. And our new powertrain will offer additional fuel savings by featuring the SuperTruck’s wave piston design, common-rail fuel injection system and turbo compounding.

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Fuel Efficiency Volvo Trucks. Driving Progress Business

to ease pressure on pricing. “Eventually supply and demand Mullen Group revenues decline comes into balance, then you get pricing leverage,” Mullen said. OKOTOKS, ALBERTA Murray Mullen, chairman and CEO for the overall Canadian economy and In Western Canada, there are Mullen Group earnings were down of Mullen Group. for the oil and natural gas industry. signs of an oil and gas recovery. in the fourth quarter, due to falling “This in turn becomes a negative In particular, commodity prices are Drilling activity was up 50% year- revenues in both the oilfield services drag on the Canadian economy, as much more constructive than a year over-year in January. and trucking/logistics segments. evidenced by the GDP numbers, ago and this will translate into addi- “Clearly the prospects are much Overall revenue was down 10.4% which continue to show the econ- tional investment activity and spend- better than when we entered 2016,” to $257.8 million. Oilfield services omy struggling to grow at even ing by the industry,” Mullen said. Mullen said. He expects the Cana- revenue shrunk 23.1% and truck- a very modest pace. And in the On a conference call with busi- dian economy to continue to see ing/logistics revenue was off by 2.5% absence of real economic growth, ness media and investment analysts, modest growth. compared to the fourth quarter in markets become very competitive. Mullen gave more detail on why he “More importantly, based on the 2015. The company blamed chal- In particular, the few remaining remains optimistic about 2017. Mul- recovery of oil and gas, it appears lenging market conditions in both larger capital projects associated len said he’s seeing signs the oil and the Alberta economy is gaining some segments for the declines. with the development of Alberta’s gas industry is recovering, as are the of its momentum back,” he said. The decline in trucking/logistics oil sands neared completion further economies in Canada and Alberta. “Increased investment by the oil and revenue was mainly due to lower reducing the demand for trucking He’s also optimistic pricing pressure gas industry is good for the Alberta freight demand in Western Canada and transload services. All in all, will ease through 2017. economy and it’s good for jobs and and a drop in fuel surcharge revenue. generating revenue and producing “Generally speaking, the lack of we’re seeing that already in 2017.” The company recorded a net loss of acceptable profitability in periods of demand created a demand-supply Mullen Group continues to look at $700,000 in the fourth quarter, down low demand is very difficult.” imbalance and put pressure on pric- acquisition opportunities and it has 129.2% compared to net income of But Mullen said he is pleased with ing across the majority of the mar- the cash – about $270 million on hand $2.4 million year-over-year. the company’s performance in light kets we serve,” Mullen said of the – to make some deals. “We are going “Quite simply business funda- of the challenging market condi- fourth quarter. “I personally believe to be active on the acquisition front mentals remained difficult in the tions it faces. that’s starting to reverse. There was in 2017 and we think that’ll help us fourth quarter. Demand remained For the full year 2016, Mullen borderline ridiculous pricing in accelerate our growth,” Mullen said. our biggest challenge for many of Group saw revenues of $1.035 bil- some markets. We will not take on The company is also reviving its the reasons we have articulated lion, down 14.8% compared to 2015. business at ridiculous prices just to MoveItOnline initiative. It’s a busi- throughout the year. Reduced cap- Net income increased to $52 million gain market share. We’ll leave this ness-to-business load matching ital investment, spending and drill- compared to $13.4 million in 2015. to our competition.” platform that connects shippers ing activity by the oil and natural Mullen said he’s maintaining his Mullen believes the impending elec- with carriers. Mullen said it rep- gas industry in Western Canada more positive outlook on the oil tronic logging device (ELD) mandate resents an opportunity to, at worst, directly impacts the oil and gas ser- and gas industry and the Canadian in the US, as well as the strained bal- accelerate and support the growth vice industry, the Alberta economy economy in general. ance sheets many carriers are oper- of its existing business units and at and, by association, the demand for “After a couple of very difficult ating under, will be enough to bring best, to open Mullen Group up to trucking and logistics services,” said years, I have a more positive outlook supply back in line with demand and new markets altogether. TN

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March 2017 • Truck News 9 Print is BORN: Germany, 1439 Not Dead... DIED: Circa 2000 In Fact ... or Did It? It’s Growing

Consider The Following...

• 2015 reversed a decade of decline, with a projected 0.2% YOY growth. (FIPP Trends Report)

• Printed UK magazine advertising delivered the highest ROI of all media channels, Print is not 11% higher than TV and 22% higher than online. (PPA Magonomics)

hanging on by • In the US alone, 234 new titles made their debut, up 21% from 2013. (Guide to New Magazines, USA) its fingernails, • FOLIO Magazine’s annual survey of US city and regional magazines said 2015 ‘‘ featured more new launches than any year since 2009. IT’S GROWING.

FIPP World Magazine Trends 2014-2015 Report Publications Serving Niche Markets (like B2B) Provide Unique Content Readers Cannot Get Anywhere Else.*

*Skip Zimbalist, chairman and CEO of Active Interest Media (AIM), which publishes titles like Backpacker, Black Belt, Arts & Crafts Homes, Better Nutrition, Ski Magazine, Vegetarian Times, Power & Motor Yacht, and Yoga Journal, told FOLIO’s recent Growth Summit that AIM is investing in circulation marketing including direct mail. “We have not found declining yields in mail over the last 10-15 years,” he said.

In Case You Weren’t Convinced Before, You Can Confidently Say: is Far From Dead. It’s Alive! Business

The Canadian spot market saw more loads being chased by fewer trucks in December, a positive indicator for carriers. More freight, fewer trucks seen in December: TransCore

TORONTO, ONTARIO Canadian capacity tightened dra- matically in December, according to spot market data tracked by TransCore Link Logistics. December cross-border load volumes were “exceptional,” TransCore reports, marking the highest year-over-year increase in recorded history for the month of December. Increased volumes coincided with a reduction in truck volumes, resulting in a healthy truck- to-load ratio. December load volumes were up 45% year-over-year and 14% higher than November 2016. Load volumes ended 2016 on a high note, the opposite of 2015, when volumes diminished towards the end of the year. For the fourth quarter, load volumes were up 25% compared to Q4 2015 and were 8% stronger than the third quarter of 2016. The number of available trucks posted on TransCore Link Logis- tics’ network reached a 21-month low. Equipment postings were 19% lower month-over-month and 14% lower year-over-year. The 12-month truck-to-load ratio was three trucks for every available load through most of the year. December marked the first month the ratio fell below that average, improving to 2.26 trucks for every load, compared to 3.18 trucks per load in November. Cross-border loads into Canada were mostly destined for Ontario (57%), followed by 26% headed to Western Canada, 15% to Quebec and 2% to Atlantic Canada. The top equipment postings con- sisted of dry vans (52%), while reefers accounted for 24% of postings and flatbeds 18%.TN March 2017 • Truck News 11 Business

How are you following the recom- Buyer beware mended security aspects identified Continued from page 1 in the mandate?; How will informa- What we will be doing is making sure tion be transferred to enforcement those 400-odd pages of detail that at roadside?; And how are you mea- FMCSA developed will be followed. suring and verifying diagnostics It will look very much like an audit and malfunctions? The FMCSA has done by an accounting firm.” posted on its website a full checklist EROAD was the first ELD man- carriers should follow when choos- ufacturer to sign on for PIT’s new ing an ELD (see sidebar). service. Provencher says the verifi- EROAD recently published a paper cation process continues. outlining further questions fleets “We are developing a methodol- should be asking of their potential ogy as we go with them. They will suppliers, including: What steps have be the first ones to be verified but it you taken to ensure compliance?; Many of the logging devices in use today, known as AOBRDs, will be will take a little longer. With other Do you have a substantial number brought into compliance with the ELD technical standard through software customers – and we already have of active subscribers?; Can you offer updates alone. other customers lined up – it will testimonials from top customers?; be faster,” Provencher says. While Can you document financial stabil- isn’t yet on the list of verified suppli- the technical standard and because he wouldn’t say which suppliers are ity?; And, will you continue to pro- ers, there’s no need to panic. Peo- the company has too much at stake waiting to be third-party verified, vide service after the sale? pleNet’s Witty tells Truck News his to rush in without ensuring, beyond Provencher indicated even some of While carriers may be worried to company isn’t rushing to self-certify doubt, that it’s fully compliant. the big players have shown interest. find their existing provider of choice because FMCSA is still fine-tuning “For somebody like us, who has PIT Group is a not-for-profit organization, so he said it is unlikely other organizations will be able to offer cost-effective third-party vali- dations. Provencher says PIT Group is offering the service to help eliminate confusion in the marketplace and to protect fleets from choosing a non-compliant system. He said a supplier that’s found to be non-compliant has only three weeks to become compliant. “If not, the carrier needs to find another supplier,” he warns. “Imag- ine a fleet of 300 or 1,000 trucks that has to change providers in three www.expocam.ca “I think, in general, there will be confusion in the marketplace related to the vendors.” Eric Witty, PeopleNet

weeks. That’s quite a nightmare. That’s why the industry is not very enthusiastic about the self-certify- ing approach.” One way fleets can protect themselves, suggests Cuthbertson, is to build some protections into a con- tract with the supplier. “You’ve got to look at your con- tract,” he says. “If the vendor’s claiming to be self-certified and fully compliant, and they get challenged and pulled off the FMCSA’s certified list, then you have a situation where you’re going to have to find a replacement and there’s your cost to implement the previous one. Make sure you look at your contracts and the way it’s worded on what the repercussions are if somehow they become uncertified.” Doing thorough due diligence ahead of time is another important step carriers should take. Among other questions, Cuthbertson suggests asking a potential supplier: 12 Truck News • March 2017 been around a long time, we can’t FMCSA’s checklist for choosing a device afford to say we’re certified and then The US Federal Motor Carrier Safety Administration has created a checklist fleets should follow when choosing have one of our customers get pulled an electronic logging device supplier. A portion of the checklist follows. You can find the entire list at: over and get cited because our sys- www.fmcsa.dot.gov/hours-service/elds/choosing-electronic-logging-device-checklist. tem isn’t compliant,” Witty reasons. “It would be disastrous, due to the ELD Feature or Function Checklist: amount of core fleets and large cus- Q Provides separate accounts for drivers and administrative (non-driver) ELD users tomers that we have.” Q Has “integral synchronization” with the engine control module to automatically record engine power status, vehicle An opportunistic supplier that’s motion status, and other data new to the industry and may be look- Q Automatically records all driving time and at intervals of 60 minutes. Records date, time, location, engine hours, ve- ing to cash in on the mandate may hicle miles, and driver identification have less at stake, Witty points out. Q Records location with an accuracy of one-mile radius during on-duty driving periods “You just have to be cautious Q Reduces location accuracy to a 10-mile radius when vehicle is used for authorized personal use about the risk you’re taking with Q ELD time is synchronized with UTC (coordinated universal time) people that are just looking to make Q Retains data for the current 24-hour period and the previous 7 consecutive days a quick buck off the high demand Q Prevents tampering; does not allow anyone to alter or erase information originally collected for driver ELD records that a mandate causes,” he says. Q Requires driver to review unidentified driver records – and either acknowledge assignment of this driving time, Carriers have the option of choos- or indicate that the records do not belong to the driver ing an existing product – today’s cur- Q Allows a driver to obtain a copy of his/her ELD records on demand – either through a printout or electronic file rently available devices that don’t yet Q Supports one of two options for electronic data transfer: Telematic type: using wireless web services or e-mail; or comply with the ELD standard are local transfer type: using USB2.0 or Bluetooth referred to as automatic onboard recording devices (AOBRDs) – and will be able to continue using those systems until December 2019. Most current generation AOBRDs will Gold Sponsor: require only a software update to become ELD-compliant, so it’s unlikely a fleet will have to swap out all its hardware to comply with the Platinum new standard in two years. However, Sponsor: one pitfall to adopting an AOBRD today is that a fleet may then have to deal with the nuances of two dif- Endorsed by: ferent systems and sets of rules as new trucks with compliant ELDs are added to the fleet. No grandfather clause will be offered for AOBRDs installed after Dec. 18, 2017. “Any fleet that is purchasing vehicles on a regular basis is going to be put in a really challenging position,” The Meeting Place for Witty explains. “If you’re going to run ELDs and you’re going to run it side by side with AOBRDs, it could be an interesting thing to manage Canada’s Trucking Industry two different systems with two different experiences for your users. Anybody that is refreshing their fleet regularly may be forced to adopt (ELDs) early just so all your April 20-22, 2017 drivers are experiencing the same thing and your training and every- Place Bonaventure thing can be streamlined.” For fleets that are holding out and hoping the seemingly regula- Montreal, QC, Canada tion-loathing president of the US, Donald Trump, squashes the mandate, sparing them the cost and time needed to comply, don’t hold your X See more than 225,000 sq ft of new breath, suppliers say. “It seems like the momentum at trucks, trailers and equipment this point in time is that you better plan on it happening, because New Products there’s nothing that’s pointing to it X being shut down,” Witty says of the ELD mandate. Cuthbertson agrees. “From both FMCSA and the actions that president Trump has taken recently, I don’t see anything in there that’s going to derail the mandate,” he says. “This regulation was issued An officialExpoCam event in December of 2015. As we stand right now, we’re only about 11 months away from full compliance. www.scef.ca April 19 I don’t see things right now from the administration in Washington that would derail this regulation.” TN March 2017 • Truck News 13 Trim the fat and up the ante with the Mack® Pinnacle™ DayCab for bulk hauling.

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of the traffic system.” Mississauga rolls out new traffic management system The ATMS is a work in progress New technology will allow staff to influence traffic signals to curb road congestion and already has its first component completed: the building of the By Sonia Straface will help traffic flow more seam- cient transportation network and to Advanced Traffic Management Cen- lessly through the city by using the be able to respond to issues and pro- tre. The facility is the physical hub MISSISSAUGA, ONTARIO latest technology available. vide timely accurate information.” where staff monitor and respond to Unfortunately for residents and “In Mississauga, our roadways Plus, added Frost, the system changing traffic situations in real motorists who live and work in the are near capacity and sometimes at needed to be replaced as the exist- time. It features a video wall, where Greater Toronto Area (GTA), it has capacity in the a.m. and p.m. peaks,” ing traffic control system had traffic in the city is monitored by live become notorious for traffic conges- Mickey Frost, director of works oper- reached the end of its life cycle. cameras and radars. The new ATMS tion during almost any time of day. ations and maintenance, said at a “So the ATMS project provides a will make it possible for staff to not To combat this, the City of Mis- press event in Mississauga on Feb.7. means to meet operational needs just monitor traffic and travel condi- sissauga is implementing a new “The public has expectations around and the expectations of the pub- tions, but to influence traffic signals Advanced Transportation Manage- traffic management. The public lic,” he said. “The vision is to move to help assist in traffic flow, repre- ment System (ATMS) that it believes expects the city to provide an effi- from passive to active management Continued on page 16

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On Feb. 7., the City of Mississauga invited the media to its new Advanced Traffic sections of real-time data,” said and interact with other transporta- Management Centre to introduce its new traffic management system. Shawn Slack, director of information modes and agencies,” Frost said. tion technology. “Today we migrated Also at the press event was Mayor Mississauga unveils new control systems; implementing intelli- 120 intersections to the networks, Bonnie Crombie, who showed her traffic control system gent transportation systems like cam- and the other 600-plus will be on the support for the new system. eras and traffic detention; and looking network by the end of 2018.” “Like other municipalities, Mis- Continued from page 15 at future initiatives like adaptive traf- In addition, the city plans on sissauga too is experiencing higher sentatives stated. fic control and traveler information. increasing the number of traffic cam- traffic volumes and road conges- But this isn’t all the city has planned And while most aspects of the eras in high profile corridors from 38 tion,” she said. “I think (the city) has for the project, explained Frost. project are slotted for a later date, to 150 by the end of the project. a role to play and I’m very excited at There are four other components some of the components listed “A well-designed ATMS will make the implementation of this system.” that the city is looking to work on, above are being implemented today. it possible to monitor travel condi- The City said it is investing a total including: upgrading traffic signal “The new ATMS will enable the tions, influence the operation of traf- of $16.2 million into the project that communications; replacing traffic connection of over 750 traffic inter- fic signals, disseminate information is set to be completed by 2020. TN

Peel region starts long range

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BRAMPTON, ONTARIO The Region of Peel is planning for the future of transportation by beginning its Long Range Transportation Plan (LRTP) update. The LRTP update is done once every five years and focuses on managing the demand for transportation as the region’s population continues to grow. THE FLEXIBLE, REGIONAL & According to the statistics the region is working with, Peel’s current pop- LONG DISTANCE CONTAINER MOVER ulation is expected to grow by 26% to 1.97 million in the next 25 years. This means a lot more cars on the road commuting to and from work and clog- ging up the seven major highways that are in the region, which is comprised of Brampton, Mississauga and Caledon. USED 53' DRY HIGH CUB CONTAINERS START YOUR OWN TRUCKING COMPANY

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16 Truck News • March 2017 “We want to widen roads, but we TRUCKING INSURANCE only have a limited capacity to do that,” explained Peel Region’s manager of transportation system planning, Sabbir Saiyed. “So our focus • Competitive Pricing with the plan is on promoting things like public transit, walking and • Fleet & Owner-operator cycling in the Region of Peel.” In particular, the region is hon- Programs ing in on two plans for the future of goods movement in Peel: a five-year strategic plan and a long-term plan CARDINAL | 888 657-3329 to support goods movement into HAMILTON | 888 690-0010 2041. The Goods Movement Long- term Plan is one that will build on the region’s strengths and expertise in goods movement, Saiyed confirmed. “There’s a significant growth that is going to happen in the goods movement sector, so we are under- taking overarching transportation plans,” he said. “We are planning for goods movement for the year 2041.” By then, Saiyed said, research shows that if one person generates two to three truck loads per year, in 2041, this could result in six million truck trips per year in Peel. Right now, Saiyed and his col- leagues are preparing action items to be completed by 2022 as part of the update. “In the last update in 2012 we had 23 action items and we have delivered on all 23 action items,” he said. The nine action items slotted for completion between 2017 and 2022 are still in a draft mode, but Saiyed shared that one of the main items was support for long combination vehicles (LCVs) in Peel. “We want to encourage the use of LCVs,” he said. “We want to ensure that LCVs are promoted in Peel and we want to make sure that we can provide the infrastructure so they can move forward.” Kathryn Dewar, principal planner of transportation system planning for Peel region added, “We will be looking at what roads we have and if there are specific design constraints or areas that would be good for LCVs. We are making plans for those areas because we see the benefit of making truck trips more efficient.” Other items on the action plan so far include e-commerce trends, development of an off-peak deliveries program and an education and outreach program regarding goods movements, that shows the public how they should be navigat- ing around trucks safely. To help with the development of the LRTP update, the Region of Peel is looking for support from its residents, especially in the trucking community. “We are actively seeking support from the trucking communities including operators and trucking companies. We do want their feedback so the plan meets their needs,” Saiyed said. To access and participate in the survey, visit: www.surveymonkey. com/r/PeelGM For more information about the LRTP update, visit the project website at: www.letsmovepeel.ca. TN March 2017 • Truck News 17 Business

Dennis Roberts, owner of TransCan Service Centre, says the towing industry is too unpredictable to comply with hours-of-service regulations.

ones – already had their CVOR for general haulage. The only real issue that remains to be worked out is the issue of hours-of-service and whether or not (tow truck drivers) are going to have to enter the scales when the lights go on.” Roberts said the issues of hours- of-service and scales highlight why tow truck companies have been excused from having CVOR certifi- cates in the past. Roberts said he believes towing is too unpredictable to be required to comply with hours-of-service rules. of all tow truck companies. “Towing is not really an over- Tow truck operators in Ontario Back in 2014, these were all just the-road trucking operation, where words on a page, but now as 2017 things are scheduled,” he said. “You now subjected to CVOR begins, many operators are under- could get six tows in a row some standing what following CVOR rules days and then nothing for a whole However, they’ll be exempted from hours-of-service really means. day. Or it could be, you get one tow rules and entering truck inspection stations for now “So far, it’s been relatively pain- in the morning and then another less,” admitted Dennis Roberts, at 10 p.m. So, it’s not scheduled and By Sonia Straface This comes as no surprise to many owner of TransCan Service Cen- that’s where the problem lies – how operators, who heard of the news of tre in Blind River, Ont., when asked do you manage a driver’s hours-of- TORONTO, ONTARIO Ontario’s Bill 15 passing at the end about the new CVOR rules he and service when you have no idea when Tow truck operators in Ontario had of 2014. In the bill, the Ministry of his towing company have to abide they’re going to be working?” to ring in 2017 with a certificate. A Government and Consumer Ser- by this year. He added the situation gets even CVOR certificate, to be exact. vices (MGCS) and the MTO outlined Roberts said TransCan applied for a more complicated for tow compa- Effective Jan. 1, Ontario’s Minis- that tow truck operators will have to CVOR certificate just over a year ago nies like his, which are based in try of Transportation (MTO) speci- operate under CVOR rules. Just like and not much has changed since then. rural areas. fied that all tow truck operators are other vehicles governed by a CVOR, “For the most part, the CVOR itself “Most of the urban areas, there is required to have a valid CVOR certifi- now the ministry has the authority was not the issue,” he explained. enough work to have staff on-hand cate to operate in the province legally. to monitor the safety performance “Most companies – especially larger 24/7,” he said. “But where I am, it’s the opposite. We just don’t have the work to justify full-time staff for 24/7 operations. Where I am, I’m the only place THE BEST TANK LEASING EXPERIENCE in one hour in one direction and 40 minutes the other direction that has a heavy wrecker. If it’s Friday and I’m IN NORTH AMERICA out of hours and there’s an accident, what are you going to do?” He also brought up the issue of truck inspection stations. “It’s more of a public safety concern than anything else,” he said. “Reason being is, if you’re on an OPP or law enforcement request call, how are we supposed to let the officers at the scales know, ‘Hey, I can’t stop because I’m on my way to an accident?’” Roberts brings up valid points that the MTO isn’t ignoring. For now, Bob Nichols, the senior media liaison officer at the MTO, said that tow truck operators and drivers are exempt from hours-of- service rules, as well as inspection ROBERT PAHANICH requirements and entering truck VP, BUSINESS DEVELOPMENT, inspection stations. [email protected] “The MTO will continue to consult 1 888-407-3830 with members of the towing industry as we develop the next phase of regu- th lations that will include specific rules 20 for operators, drivers and vehicles,” anniversary Nichols told Truck News. “Through these consultations, we will balance Chemical Crude Oil Food Grade Hot Products Compressed Gas Dry Bulk FRP/412 Petroleum the operational concerns of the towing industry while continuing to ful- fill our road safety mandate.” Consulting with the MTO on the new phase of regulations is the Transcourt supplies equipmentuipment all across CCanada and the United States. Wee have a large ﬂeeﬂeetet of tankers tanke s availableavail a abble forforo Petroleum, Crude, Chemical, Food grade / Sanitary, Dry Bulk, Propane/LPG and FRP/412. Provincial Towing Association of Ontario. www.transcourt.com The association’s executive 18 Truck News • March 2017 OTA looking into practices of heavy tow operators NOTICE TO TRUCKERS TORONTO, ONTARIO 2017 SPRING LOAD RESTRICTIONS After increasing complaints from passengers and commercial vehicles operators, Ontario has put in place new requirements for tow truck and vehicle storage services. The province enforces reduced load restrictions on Complaints were reportedly over skyrocketing towing bills and intimidating trucks to protect Ontario's highways during spring roadside practices by some in the recovery industry. thaw, when road damage is most likely to occur. The new rules came into effect Jan. 1, and ensure that going forward tow and storage providers (among other things) have to publicly disclose rates, Reduced load limits will be in effect where and accept credit card payments (and not insist on cash only), allow consumers to when signs are posted depending on road and access their towed vehicles to remove personal property at no charge weather conditions. between 8 a.m. and 5 p.m. on all business days, and give consumers an itemized invoice listing the services provided and costs before payment. To find out more, please visit: The Ontario Trucking Association (OTA) applauded the provincial government’s move and said publicly that it intends “to investigate whether the ontario.ca/truckloads actual bill heavy-duty recovery companies charge at roadside reflects the rates they are officially listing on their websites.” The OTA is asking members to scan any heavy-duty recovery invoices they received in Ontario in 2016 and so far in 2017 with a description of the services they paid for, and forward them to [email protected]. TN

director, Douglas Nelson, said that through talking with the MTO about the issues Roberts brings up, he believes that the department isn’t going to force hours-of-service rules on the towing industry. “It would have a detrimental effect on incident management,” Nel- son said of imposing hours-of-service rules onto the towing industry. “There’s no doubt about that. Because I can concur, unless you’re running a 24-hour operation, it’s hard to put fellows out after hours, to respond when they’ve already met their hours for the day. Hours-of-service is something we’ve discussed with the ministry and they’ve given us an exception right now as they study the situation. But I feel comfortable that the ministry isn’t going to force hours-of-service on the industry.” He added that he agrees with Rob- erts when it comes to tow trucks entering inspection stations, too. “What happens when you’re transporting back the vehicle owner in the truck with you? Sometimes you’ll have a husband and wife, sometimes there’s kids and then you have to go into the weigh scales. What do the drivers and operators do with these customers? It’s a safety issue, especially when there’s kids around,” he said. However, Nelson said he does agree with the ministry that the industry should be subjected to CVOR rules. “In general, it’s not a bad thing,” he said. “It’s not going to cause problems for the tow operators that are doing things right. For the most part it won’t affect the towing industry.” Roberts agreed, but stressed his concern about the possibility of having to stop at inspection stations and pending HoS requirements. “I understand the impetus behind getting us into the CVOR (program) so there can be some sort of monitoring and regulation within the industry. But the issues of hours- of-service and inspection stations are going to be a real thorn in the side of everybody if they’re not exempted,” Roberts said. TN March 2017 • Truck News 19 YOU MAY TAKE A BREAK. BUT YOUR DREAMS DON’T.

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*As demonstrated in 2009 on-the-road ﬁ eld testing in medium-duty trucks, highway cycles, compared to Shell ROTELLA® T Triple Protection® 15W-40. Business Kathleen Wynne halts Tory’s plan to toll DVP, Gardiner Ontario premier says alternative transit options need to be put in place before tolling can be approved by province By Sonia Straface Wynne’s announcement to eliminate plans for tolling the DVP and TORONTO, ONTARIO Gardiner and instead doubling the Tolls might not be coming to Toronto’s share of gas tax. Don Valley Parkway and Gardiner “It took a while to agree on a Expressway as soon as Mayor John more favorable resolution than tolls, Tory planned. but we think this works,” said OTA At a press conference at a Rich- president Stephen Laskowski. “OTA mond Hill bus yard on Jan. 27, Pre- applauds Premier Wynne, Trans- mier Kathleen Wynne said that Tory’s port Minister Steven Del Duca and plans to toll the highways won’t be Mayor Tory’s solution to this mat- approved until more transit options ter. This announcement redirects are put in place. She reminded lis- current tax funds where they are teners at the event that tolls on any required and does not place more road in Ontario need approval from of a tax burden on road users.” TN provincial cabinet. In order for the premier to approve the tolls, she said alternative transit options need to be put into place that give commuters options on how to get around. She said that she has heard many complaints about the WE’VE RESEARCHED toll announcement, not only from her caucus and cabinet, but from “people OUR BRANDS SO YOU who are struggling to pay their bills.” She said people in Toronto and DON’T HAVE TO the Greater Toronto Area need more public transit options and should be It’s not easy for a brand to make it under our roof, but when one does, able to choose between a toll and it’s because it’s one of the best on the market. non-toll road. “So, the conditions are not right, and that’s why we’ve made the decision,” Wynne said. Originally Tory’s plan to toll the highways would generate an estimated $200 million every year. To supplement this loss, the provincial government announced it is instead doubling the share of the provincial gasoline tax that goes to municipalities. “The price that you pay at the pumps will not go up,” Wynne assured. Toronto’s share would be close to $170 million per year. Mayor Tory did not attend the announcement, but did respond to the premier’s statements. He claims that a gas tax share won’t cover existing and future transit needs. He said, “The gas tax increase they have announced is less than what Toronto would have likely been able to raise on its own with a simple regulatory change…the gas tax increase is an important step but can’t be the only step…Simply put, Toronto is being forced to contend with major issues like housing and roads and child care that previously had a greater funding participation by the government of Ontario and then told we are not able to take the responsibility we choose to take or take the measures we choose to take to address those financial needs. We are being denied any real tallmangroup.ca 1.844.882.8785 ability to choose how we can pay for those things.” The Ontario Trucking Associa- tion (OTA) was in favor of Premier March 2017 • Truck News 21 Business Top 100 US truck bottlenecks revealed Atlanta’s ‘Spaghetti Junction’ tops the list

By Sonia Straface the Chicago circle interchange was the worst bottleneck on ATRI’s list ARLINGTON, VIRGINIA for three years in a row. The Illinois The American Transportation government wasn’t happy being at Research Institute (ARTI) released the top of the list, so its former gov- its annual list of the top 100 truck ernor advocated money be put into bottlenecks on Jan. 25. the reconstruction of roadways to Topping the list for the second help solve the issue. year in a row was Atlanta, Ga.’s Tom “In a release, it actually said they Moreland Interchange, commonly were tired of being on the ATRI referred to as “Spaghetti Junction” bottleneck list,” Murray said. “Sure at the intersection of I-285 and I-85. enough, this year they’ve dropped Texas was the state with the most to number three.” bottlenecks on the top 100 list. The “A list is a list is a list, until you state of Texas has 14 intersections really sort of implement change,” represented this year, 10 of which he added. “We’ve advocated hard are located in Houston. TRI unveiled its annual top 100 list of the worst locations for with our public sector friends so The list is gathered annually to truck congestion. that they can do something about clearly state the top 100 worst loca- it… Nobody ever wants to be num- tions for truck congestion in the US, ber one.” TN and is compiled from analysis collected from ATRI’s extensive GPA data set. “We monitor 250 locations nation- wide for their truck congestion and we publish the top 100,” Rebecca Brewster, president and chief operating officer of ATRI said in a press conference.

The Top 10 bottlenecks on the ATRI list this year are:

1. Atlanta, Ga. – I-285 at I-85 (North) 2. Fort Lee, N.J. – I-95 at SR 4 3. Chicago, Ill. – I-290 at I-90/I-94 4. Louisville, Ky. – I-65 at I-64/I-71 5. Cincinnati, Ohio – I71 at I-75 6. Los Angeles, Calif. – SR 60 at SR 57 7. Auburn, Wash. – SR 18 at SR 167 8. Houston, Texas – I-45 at US 59 9. Atlanta, Ga. – I-75 at I-285 (North) 10. Seattle, Wash – I-5 at I-90

According to Dan Murray, v.p. of ATRI, the institute monitors in real time more than 600,000 trucks in North America to do all kinds of macro analysis for the list. “It’s important that this is the second year in a row that Atlanta has been the number one location,” said Brew- ster, “because we’ve had an example Show Organizers: of a past location that has repeatedly been at the top and it’s actually made a difference and directed some change Confirmed 2017 Exhibitors: in that location.” Murray explained that years ago,

22 Truck News • March 2017 history, soon to become the third Asked if it’s possible for Trump to longest. Typically, TEA predicts eco- live up to promises of sustained US economy to continue nomic recessions. GDP growth of 3-4%, Strauss “TEA is an early and enthusias- expressed some doubt. tic participant in recessions,” Dieli “It’s very difficult,” he said, not- slow expansion this year said. “There has not been a reces- ing there’s little room for labor force Slow growth the new normal sion in which TEA has not been a growth, given the current low rate of participant.” unemployment. Strauss said it may By James Menzies is that imports are viewed favorably, Dieli is not expecting the Trump be possible to achieve 3-4% growth as they contribute freight demand. administration to have an immedi- for a year or two, but it will be diffi- LAS VEGAS, NEVADA “TEA and GDP track each other, ate impact on trucking. cult to sustain it long-term. Truckable economic activity (TEA), with TEA generally outperforming “Anything that involves legisla- Still, some growth is likely to be a measure of the trucking industry’s GDP in expansions. The flip side is, tive action are things that can take achieved this year, Strauss said. health, is expected to grow in 2017 at it severely underperforms GDP in months,” he said, noting the Ron- “Our view is the economy is going a slightly stronger rate than last year. recessions,” Dieli explained. “TEA ald Reagan tax cuts took a year to to grow this year, a bit better than That was the message from Rob- growth will be positive (in 2017), enact and put into place. “Were they last year,” he said. “But it’s not going ert Dieli, president, RDLB Inc., who slightly larger than last year, in part to decide today on a particular set of to be anything of a substantial note.” provided an economic overview at because of aspects related to busi- priorities, it would take a while,” he US GDP grew at about 1.7% Heavy Duty Dialogue here in late ness and consumer confidence that added. However, Dieli noted a crack- in 2016, with Q4 data yet to be January. TEA is comprised of five- we’ve already seen in the fourth down on imports would have a neg- released as of press time. This is components: consumption; exports; quarter.” ative effect on trucking. the eighth year of economic expan- imports; government spending; and Dieli is expecting the slow expan- Bill Strauss, senior economist sion, albeit at a slow rate. “If we go business investment. It is designed sion of the US economy to continue and economic advisor with the to the end of 2019 without a reces- to better reflect those aspects of through 2017. However, he also Federal Reserve Bank of Chicago, sion, it will have been the longest GDP that directly affect demand for noted this is now the fourth longest also predicted slow economic expansion in US history,” Strauss trucking services. A key difference stretch of economic growth in US growth in the US through 2017. pointed out. A lack of business investment continues to weigh on economic growth, but Strauss senses that is changing and there could be a greater appetite among businesses to invest this year. To sum up, NORTH Strauss said: manufacturing growth has been flat, but not in recession; AMERICAN the outlook for the US economy is to continue to expand at a slow trend- COMMERCIAL like pace through 2019; employment VEHICLE SHOW will rise moderately with the unemployment rate remaining low; and manufacturing output in the US will Where the increase at a rate below trend this leaders of today, year and into 2018. TN share their ideas US truck for tomorrow. tonnage declines in December Join the industry’s most influential executives ARLINGTON, VIRGINIA at the first truck show of its kind. The American Trucking Associa- Leading manufacturers of commercial vehicles tions’ (ATA) for-hire truck tonnage and parts will announce and showcase their index fell 6.2% in December, follow- newest technologies and innovations. ing a revised 8.4% jump in November. Year-over-year, the seasonally This is a show you’ll want to be at. adjusted index decreased 0.7%. In November, the index increased 5.9% Monday, September 25th on a year-over-year basis. For all of by Invitation Only 2016, tonnage was up 2.5% compared to 2015. Tuesday, September 26th – “The ups and downs that plagued Thursday, September 28th most of 2016 continued in Decem- ber,” said ATA chief economist Bob doors open to all Costello. “I don’t recall a year in recent memory with so many large Please visit our website in the coming weeks for full details swings on a month-to-month basis. Atlanta, GA Looking ahead, there are some positive signs for truck tonnage. This www.nacvshow.com includes the continued spending by consumers, larger wage gains and solid home construction. Factory output will continue to be soft, but it should be better this year than last year. And most importantly, Bendix, Cummins, Detroit, Eaton, Freightliner, Hendrickson, Mack, Meritor, the supply chain continues to make progress reducing bloated invento- Navistar, SAF Holland, Volvo, Western Star and more… ries, which will help truck volumes going forward.” TN

March 2017 • Truck News 23 Business

but it’s unenforceable. The best she information. completely backed up. Hacked can hope for is getting her money back “They’re not really hacking your The company eventually had to hire from the bank,” he says. “This kind of system, they’re hacking the brains an outside forensic recovery firm to Continued from page 1 thing happens on a daily basis. It’s of the people using the system,” get back most of its data – an expen- “It was a nightmare,” she says. called phishing. Most likely the pass- says Goutzinakis. “They’re actu- sive process. But the matter didn’t end “They told us they had already paid. word she was using was not well pro- ally acting on information that an there. While the company was beefing So, the question is on whose side is tected. You’d be surprised at the num- employee has freely given them. So up its cyber defenses, the perpetrators the liability? The broker was the one ber of clients I have whose password when someone transfers funds into had filched the company’s client list who was tricked into sending the is ‘password’ or and started calling brokers, booking payment to a fraudulent account. ‘123456’.” loads and asking for cash advances, And what about the bank that According “They’re not really hacking up to $800 in some cases. allowed the hackers to open that to Goutzin- OutWest started getting calls fraudulent account?” akis, once the your system, they’re hacking when the loads weren’t picked up. Burkle did some sleuthing and hacker has Fortunately, the carrier had stipu- found out that her account had been infiltrated the the brains of the people lated to clients that no cash advances infiltrated by an IP address traced e-mail, gain- were to be paid out. But what was back to Nigeria. She filed a police ing the trust of using the system.” more problematic, some crucial data report and was told that not much other account Bill Goutzinakis, Billy IT was lost during the breach. could be done about the theft. users is fairly “We had all kinds of sensitive Information technology expert simple. Some data files stored in our server; tax Bill Goutzinakis, owner of Billy IT companies post the names of the another account, they don’t suspect returns, social security numbers, in Surrey B.C., isn’t surprised that executives and employees on their anything is wrong.” things like that... So now we’re stuck the IP address showed Nigeria – it’s website. The hackers can also use Another case in point is the medi- waiting to see if they try to use any become a cliche for Internet scams. Facebook and other social media um-sized carrier OutWest Express of that,” vice-president Zack Chil- “These people use proxies to dis- sites to find out additional details of El Paso, Texas, that suffered dire son, said during a presentation at guise their location so it might about the people or the organiza- consequences after a company the American Trucking Associa- be anywhere,” he says. “They also tions they want to compromise. recruiter opened a Word docu- tions’ annual convention in 2015. access a lot of different routing sys- “It usually starts with an e-mail ment that was supposed to contain A quick survey of a few Canadian tems and they can even piggyback that looks like it’s from someone a resume from a prospective driver. trucking companies reveals that and log in from another company’s you know in the company,” he says. The recruiter had unknowingly cyber security awareness is some- system.” “They usually provide details that let loose a malicious program that where between non-existent and Goutzinakis isn’t shocked that only insiders would know; they released a “ransomware” virus into adequate, with most falling some- the local police service wasn’t any might reference something that the company’s system, as reported where in between. No surprise, help. Often, the authorities won’t would likely happen in the day-to- by Fleet Owner in October 2015. The those carriers hauling high-value get involved unless the fraud is over day operations.” hackers locked up the company’s goods are the most vigilant, while $100,000, and even then a successful Once they have become friendly access to the server and demanded smaller carriers often don’t give prosecution is rare. with the e-mail account holders, payment. The situation was wors- Internet security much thought – “It’s illegal to hack someone’s e-mail the hackers continue to collect ened by the fact the files were not until something goes wrong. According to Goutzinakis, ransomware attacks are less prevalent now than a couple of years ago. ACROSSACRO CANADA, “But this serves as an example of FFOROR DURABILITY ANDAN QUALITY, why you should protect your server – crucial data should be properly TRUSTTRUSST TREMCAR backed up, preferably with more than one external local device,” he says. “And you should have an IT expert check the system to make sure it’s working properly.” More common, thinks Gout- zinakis, is the kind of soft target phishing expedition that occurred to B-Line Enterprises. He suggests small carriers are often targeted because of their naivety. CHEMICAL 4 AXLES “People assume that hackers are DRY BULK QUAD using the latest technology to commit these frauds when that’s not SEE A DEMO AT SEE A DEMO AT the case,” adds Goutzinakis. What about anti-virus and mal- ware programs, do they work? “I’m not going to say they’re not useful, or that people shouldn’t have them, but every infected computer I’ve looked at has had some type of anti-virus program,” he warns. HOT PRODUCT Goutzinakis thinks the best PETROLEUM 4 AXLE thing you can do is get the latest LEASING AND TRADE-INS updates to your operating system. “Some companies are still running Windows XP to support their HEAD OFFICE 1-800-363-2158 www.tremcar.com website. And you should also train your employees to be wary of any- CONTACT OUR SALES REPRESENTATIVES TODAY! VISIT OUR SERVICE CENTRE NEAR YOU! thing suspicious. Just by passing your mouse over a link you can ALLAN PAAREN VP SALES JUNE FISCHER COLIN NICE PARTS • TANK LEASING ONTARIO & MARITIMES ONTARIO SALES REP. ONTARIO SALES REP. sometimes tell if the URL is bogus LONDON – Derrick Brommersma, Gen. Mgr. 416 427-3846 519 751-6317 416 518-9459 or doesn’t make any sense,” he sug- [email protected] [email protected] [email protected] 519-801-0714 [email protected] gests. For her part, Burkle now changes 24 Truck News • March 2017 her password frequently and gets a notification on her phone if anyone is trying access her account. “I’m paranoid,” she admits. She’s also still fighting with the bank and checking to see if any more money was stolen. “Any new customers we get, we tell them that no changes can be made without talking ver- bally to me and my husband. And we’ve gone back to doing things the old way, sending out invoices by post.” But Goutzinakis doesn’t think people should be afraid of the Inter- net. “Keep your system up to date and you should be able to keep a step ahead of the bad guys. Usually it’s just a case of stopping to think for a few seconds before you click on something,” he says. TN

CFMS to be held at ExpoCam MONTREAL, QUEBEC Fleet maintenance professionals, manufacturers and researchers will gather before ExpoCam this spring for the Canadian Fleet Maintenance Summit (CFMS). The event, hosted by Newcom Media Quebec and PIT Group, will help fleet managers better understand and prepare for the challenges of tomorrow, organizers say. The Sommet canadien sur l’en- tretien de flotte (SCEF) is the Mon- treal version of CFMS, which was a resounding success at last year’s Truck World show in Toronto. The event is supported by the Quebec Trucking Association, the Quebec Trucking Technical Committee and the Society of Transportation Super- intendents of Quebec. Alexandre Taillefer, a serial entrepreneur and passionate business- man and founder of the electric taxi company Téo Taxi, is confirmed as keynote speaker. Taillefer is one of the most influential personalities in Quebec’s business world and one of the greatest visionaries in the field of electric transportation. “We are very excited about the This is Atlantic Canada’s largest, most inclusive trucking show and THE venue where buyers source out the organization of this first edition of products and services that keep the truck and transportation industry moving, day in and day out. the SCEF in Montreal,” said Steve Bouchard, editor-in-chief of Trans- Fleet managers, truck buyers, and distributors will be out in full force, looking to talk with your sales and port Routier magazine, published technical staff face-to-face to plan their next purchase. by Newcom Media Quebec. “We are working to put in place a very high With a record 12,660 buyers in attendance at the last edition, the Atlantic Truck Show has proven to be an level of technical content, which will exceptional business opportunity – generate new leads, build relationships with existing customers and give the floor to the best speakers in most importantly, increase your sales. the world of fleet management and maintenance. The participation of For more information and to secure your exhibit space at this premier event, please contact: an entrepreneur of the caliber of Mark Cusack, National Show Manager • [email protected] • Toll Free: 1.888.454.7469 Alexandre Taillefer gives a taste of the quality that will be offered on THE ONLY NATIONAL TRUCK SHOW EAST OF MONTREAL. this day.” The SCEF will be held in Mon- MONCTON COLISEUM COMPLEX treal on Apr. 19 at Marriott Châ- JUNE 9-10, 2017 teau Champlain Montréal, the day Moncton, New Brunswick, Canada before the opening of the ExpoCam www.AtlanticTruckShow.com National Truck Show. For more information visit: www. scef.ca. TN March 2017 • Truck News 25 Aftermarket

To keep fleets satisfied, parts suppliers need to ensure the timely availability of parts and offer technical expertise – not a sales pitch.

in parts inventory across its shop network. Pliler is also a fan of buying and selling parts online through Amazon. One of the advantages of buying direct, Pliler says, is it protects against private label brands being substituted by distributors. “That’s where I like purchasing direct – I can really control what it is that we get,” she said. Another challenge facing distributors is the trend towards vertical integration, which requires fleets to use OE-supplied parts and components. “The vertical integration with some of the OEs is forcing that par- How to sell parts to major fleets adigm to change, where you have to go back to the OE to get parts Fleets want their suppliers to be technical advisors to maintain that equipment,” said Lee Long, director of fleet services, By James Menzies ence during Heavy Duty Dialogue evolving. In some cases, fleets are Southeast Freight Lines. in late January. “We need a techni- looking to deal directly with parts One thing that hasn’t changed is LAS VEGAS, NEVADA cal advisor. Most people who come manufacturers, bypassing the dis- that most large fleets are conscious If you want to sell parts and compo- in and represent the product can’t tributor altogether. about the parts they buy and insist nents to Dwayne Haug, don’t send a sell it anyways, so don’t send us a “I buy direct any chance I get,” on known brands. salesman in to visit him. salesman, send us someone who can acknowledged Gloria Pliler, director “We take extended warranties out “We don’t need a salesman today,” explain the technical element of it.” of parts procurement with Swift. “It on all our trucks and have to replace Haug, former vice-president of pur- Haug’s comments highlight lowers cost. We are willing to order like for like,” Pliler explained. “We’re chasing with Werner Enterprises one of the ways the relationships at a pre-paid level and we’ll stock going to want to stick with the qual- and now principal owner of Dwayne between parts distributors and the parts.” ity brands when replacing those O. Haug Consulting told an audi- their large fleet customers are Swift carries about $14 million parts, what the truck was born

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26 Truck News • March 2017 with. But we’re also going to verify demand are also changing, thanks semi-synthetic and adopted a low- train and retain technicians. them. We’ll be testing components to the introduction of costly and er-viscosity 10W-30. Some trucks Swift now has dealer-employed and making sure they’re doing what complex emissions aftertreatment are now going up to 1,350 hours technicians working out of its own they’re supposed to be doing.” systems. Long says at Southeast between oil changes compared to shops. But buying brand name parts isn’t Freight Lines, aftertreatment sys- the OEM recommendation of 250- “We can control our downtime a always as easy as it would seem, due tems now represent the fleet’s sec- 300 hours, but most are getting oil little better” when the work is done to an influx of counterfeit parts. ond highest maintenance expendi- changes at 900 hours. at Swift’s shops, Pliler noted. Long recalls buying a brand name ture after only fuel. To drive down Svehla said this was done in part- To keep technicians happy, South- slack adjuster that failed. Upon those failures, Southeast Freight nership with the oil suppliers and east Freight Lines has changed its investigation, it was discovered Lines has shortened its diesel par- not without oil analysis. Asked about scheduling. that it was a counterfeit part, even ticulate filter (DPF) cleaning inter- the engine suppliers’ reactions, Sve- “We have three shifts. We saw a though it came in a box carrying the lot of people leaving the third shift, name of the desired brand. so we asked, is it important to our Roy Svehla, senior manager, “We don’t need a salesman today. operations? We saw where we could fleet maintenance with Republic whittle down the third and second Services, explained why he won’t We need a technical advisor.” shifts and move those guys to more scrimp when it comes to choosing desirable shifts,” Long said. “That parts from well-known suppliers. – Dwayne Haug, Dwayne O. Haug Consulting spoke volumes to our technicians, “Shop capacity is my most pres- saying we’re interested in you and sured commodity,” he said. “If I’ve vals to about half the OEM recom- hla said “The engine suppliers are having you stay here.” got the truck and the space and mendation. never comfortable with extended All the fleets on the panel said the technician, the easy part here To reduce maintenance costs, oil change intervals. People err on they’re involved in outreach to local should be the part. If I can’t get Long said it’s necessary to take the the side of caution. Were they happy schools. They also emphasized the it, I’m losing shop capacity…If the OEM recommendations and then when we told them that was what we need for ongoing training, which part doesn’t fit, if it’s low quality compare them to real-world results were going to do? No, they weren’t Long said is the number one thing and causes re-work, I’m losing shop to come up with a customized ser- really happy but did they say they a technician desires. At Swift, tech- capacity and that’s the most valu- vice interval. Sometimes, straying were going to deny our warranty? nicians can increase their pay by $2 able thing I’ve got.” from OE recommendations pro- No. So, if we do have a problem, we per hour each year through addi- Svehla said he weeds out white vides opportunities for savings, as can produce a history of oil samples, tional training. box parts from his shops and tries Svehla has found by extending oil maintenance records and I am not The need for ongoing training to figure out where they’re coming drain intervals. aware of any warranty claim we’ve presents an opportunity to parts from. He admits this strategy has “The most significant thing been denied on that basis. We have suppliers, noted Haug. him “at odds with the procurement we have done in the last six years guarantees from the oil suppliers “Training is the number one thing guys,” but adds “to the guy who has is extended oil drain intervals,” that if there’s a catastrophic engine that we’re starved for,” he said. “To to get trucks on the street, the cost he said, noting the company has failure attributable to the oil, they keep those technicians, we need to doesn’t mean anything unless you in some cases extended drains would warrant it.” keep them trained and that’s where have a quality part in the first place.” by 300%. Republic Services also One of the greatest challenges fac- we need help from our suppliers and The types of parts most in changed from a natural oil to a ing all fleets is the ability to attract, manufacturers.” TN Get your video in front of the right audience

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March 2017 • Truck News 27

Aftermarket Are you a professional looking for a GREAT The value of Canada’s aftermarket parts industry is growing, but it has more to do with the exchange rate OPPORTUNITY… than an increase in demand.

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By James Menzies independent garages capture 14%. Where are Canadian fleets buy- Follow us on facebook LAS VEGAS, NEVADA ing parts? Blodgett said about 50% The heavy-duty aftermarket parts of aftermarket parts are bought If interested please apply online at business in Canada is growing at through the dealers, while heavy- jobs.gorskibulk.comj b kib lk a faster rate than in the US, but duty distributors get 17% of the busi- or call 1 (800) 265-4838 ext 2255 that’s mostly because parts are ness and independent garages 14%. becoming more expensive due to MacKay & Company is expecting the exchange rate. truck sales in Canada to continue The value of the US heavy-duty to worsen before improving. There aftermarket parts business grew were only 23,100 Class 8 trucks sold 1.5% in 2016, but growth in Canada into Canada in 2016, down 22% from was a more robust 7.4%. While unit 2015 volumes. MacKay & Company demand was up slightly, most of the expects this figure to fall another growth in the sector’s value was due 25% to 17,400 units in 2017. It pre- to the exchange rate and the fact dicts Classes 6/7 truck sales, which aftermarket parts are costing fleets fell 6% last year to 7,800 units, to drop more. That was a message from John another 12% this year to 6,900 units. Blodgett, vice-president of sales and Blodgett also said the total popu- David Kalvelage, manager, IT and lation of Class 8 trucks in Canada is database services, both working likely to shrink about 6% to 327,000 for MacKay & Company. They were units within five years. speaking at the Heavy Duty Manu- As for the aftermarket itself, facturers Association’s Heavy-Duty MacKay & Company is projecting Dialogue in January. About 4.5% of the value of the Canadian indus- the industry’s growth by value was try to grow 6.5% this year, about due to higher pricing. 4.2% of which will be due to higher Canada has an operating popula- parts prices. The market will rep- Requires 10 O/Os Immediately tion of 1,113,300 commercial vehicles, resent about $4.9 billion in value, and 4 Company Drivers including more than 347,000 Class 8 with slow growth forecast to 2021 trucks. In the US, there’s an operat- when it’s projected to be worth For Step Deck and RGN Double Drop ing population of 9.2 million vehicles, about $6 billion. including 2.9 million Class 8 trucks, Presenters also noted the after- Hauling Agriculture Equipment and others according to Blodgett and Kalvelage. market landscape is changing. • With or Without own Trailer Presenting a 2016 Aftermarket Emissions-related components are Index, they indicated demand in OE now the fastest-growing parts seg- • Oversize Experience an asset channels was down 14.8% in 2016, ment, increasing by 254% since 2010 • Clean CVOR while independent shops saw a 3.1% and projected to grow by another • Must be able to enter into USA increase in demand. The index is com- 42% by 2021. MacKay & Company piled with feedback from 20 compo- also noted: a shift to aluminum • Percentage Rates nent manufacturers who represent radiators, which is affecting ser- about 10% of the total aftermarket. viceability; an increase in the use Thunderstruck Trucking is a Licensed Bonded Carrier In Canada, MacKay & Company of factory remanufactured diesel reports fleets are more reliant on particulate filters as an alternative dealers and independent shops to to cleaning; and a shift from reman- conduct repairs. Only 58% of fleets ufactured starters and alternators do their own service work, Blodgett to new replacement parts from off- explained, a lower rate than in the shore suppliers, which are offered at US. Original equipment dealers a comparable cost to reman’d com- get about 21% of the work, while ponents. TN March 2017 • Truck News 29 CARRIERS BULK GP INC.

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TORONTO, ONTARIO rials and freight expenses that have Tire prices are on the upswing due to impacted us in 2016 and will con- an increase in the price of raw materi- tinue to be a factor in the business,” als, some manufacturers are warning. said Rick Phillips, Yokohama Tire Michelin North America vice-president of sales. “As always, Contact Steve Dixon: 1 800 387-1478 x 23 announced prices for tires, includ- Yokohama will continue to bring the or email: [email protected] ing heavy truck tires, will increase best product to market at competi- rideway.com up to 8% in the US, Canada and Mex- tive prices.” TN ico. Michelin notes it is its first price increase since 2012, “comprising net effects of raw material prices as well as the company’s market-leading technology enhancements, innovations and other market conditions.” Yokohama also announced its tires will increase up to 7% effective Apr. 1. MOVING THE INDUSTRY FORWARD. “This pricing action is necessi- tated by the high cost of raw mate- ONE KILOMETRE AT A TIME. Penske makes disc Get on the road to success with the brakes, collision world’s largest retailer. mitigation standard MISSISSAUGA, ONTARIO Penske Truck Rental announced recently it is making collision avoid- ance systems and air disc brakes its NOW HIRING WE OFFER standard spec’ on commercial trac- (FOR SOUTHERN ONTARIO, tors within its rental fleet. LOCAL CARTAGE) Competitive wages “These added vehicle features underscore our commitment to Full-time AZ drivers for: Benefits including: over-the-road safety for our com- OTR (city driving) Health & Dental, RSP, Company matched mercial truck rental customers and Short/Long haul Defined Contribution Pension Plan their drivers,” said Don Mikes, senior vice-president of rental at Penske. LCV/60’ trailers/B-Trains Walmart discount card “These systems can help commercial drivers avoid collisions and the A/DZ shunt drivers for: braking system provides additional Mississauga and Cornwall DC locations stopping power when needed.” Full-time/Part-time Penske has ordered more than 2,000 commercial semi-trucks from Freightliner, Volvo, and Navis- tar with the new spec’s. The 2018 model year units are set to begin going into service and will be available for rental beginning this month. Additional rental units with the increased safety spec’ will continue to come into service as Penske’s fleet is replenished, the company says. “We continue to introduce and test the various safety platforms available within our truck rental fleet from a variety of manufacturers,” said Paul Rosa, senior vice-president APPLY TODAY! of procurement and fleet planning. Send your resume, CVOR “By using the commercially available safety platforms in our rental and Driver Abstract to: fleet, we are best able to help guide our full-service truck leasing cus- [email protected] tomers when evaluating these systems with road-tested performance in real-world conditions.” TN March 2017 • Truck News 31

Equipment For Utility Trailer, business is rolling With two new trailers on the road, business is good for Utility Trailer Manufacturing

By Derek Clouthier made with both steel and aluminum, but made lighter with the use of three- CITY OF INDUSTRY, CALIFORNIA and four-inch aluminum crossbars. Utility Trailer Manufacturing on “Nobody had been able to do this Jan. 25 touted a pair of new products before in the flatbed market,” said the company announced last year Bennett, claiming the 4000AE actu- that are hitting the road in 2017. ally weighs less than some all-alu- The trailer manufacturer invited minum models. “It’s what we’re call- the press, including Truck News, to ing the next generation flatbed.” City of Industry, Calif. to talk about Bennett said changing from steel the 4000D-X Composite TBR and the to aluminum crossbars saves 536 lbs 4000 AE trailers, as well as discuss compared to the 4000A base model, its house-made side skirts and pro- and 627 lbs from the 4000A with a vide a business review of 2016 and Continued on page 35 an outlook of the year to come. Craig Bennett, senior vice-president of sales and marketing for Util- ity Trailer, said the new 4000D-X Com- Our people and our equipment set us apart posite TBR is constructed to withstand abuse when transporting dry freight. With a testing facility in Cali- fornia, Bennett said the company puts all its trailers through a rigorous test prior to selling the product to its customers, something he said puts Utility Trailer ahead of the pack when it comes to reliability. “Years ago, people would build trailers and they would design them and put them out and if there were problems they would rely on the customer Laidlaw Carriers is Looking for Quality to say there’s a problem, and we don’t want that to happen,” said Bennett. The 4000D-X Composite TBR is OWNER OPERATORS engineered for heavy hauls that To fill positions in our growing company often incur a great deal of abuse during loading and unloading from machinery such as forklifts. The trailer features a new heavy- duty tall bottom rail (TBR) that is 10 inches taller and 50% thicker at floor level than a standard bottom rail, and eliminates fasteners from the bottom rail. It also has riveted struc- tural components, which have been raised above the pallet impact, rub and work level, including the wear- PNEUMATIC TANKER band, which Bennett said has been POSITIONS AVAILABLE reduced from 12 to eight inches tall. The trailer boasts an upgraded BULK CEMENT POWDERS AND payload from 16,000 to 20,000 lbs, DRY BULK COMMODITIES and interior dimensions have been slightly increased, measuring 101.25 inches lining-to-lining, 101 inches Dedicated dispatch support BigBig ComCompanypany wiwithth wearband-to-wearband and 101.75 and compliance Small CoCompanympany Values inches rail-to-rail. The newest member of the Great Lanes, Regular Home Time CCompetitiveompetitive PaPayy 4000D-X Composite Series, Bennett said the TBR is lighter-weight than Competitive Fuel Surcharge the competition and will have lower Program maintenance costs and lower total People make the difference cost of ownership. and trucking is NO exception “We have dealers now that are saying to us that this is going to be their standard trailer,” said Bennett, 1-800-465-8265 adding that several fleets are con- verting from the standard D-X to the [email protected] new TBR trailer. Utility Trailer also highlighted its WOODSTOCKWOODSTOCK OONN I CARDINALCARDINAL ONON I SUDBURYSUDBURY ON I VALLEYFIELD QC new 4000AE flatbed, a combo trailer March 2017 • Truck News 33

Equipment

Continued from page 33 Much of Utility Trailer’s produc- coil package. tion of side skirts has been driven Utility enjoys strong 2016 Due to its need to flex more than by the US government’s regulations dry and reefer vans, Bennett said the on greenhouse gas (GHG) emissions, Utility Trailer had a near record year in 2016, with a market share of 41% for use of aluminum crossbars with the and there is a new Environmental dry vans, 55% for reefers and 4% for flatbeds and tautliners, equating to a newly-implemented three- and four- Protection Agency (EPA) GHG Phase market share of 15.6% overall for the year, down from 16% in 2015, which inch design results in a product bet- 2 regulation coming down the pike, was the company’s best year from a market share perspective. ter capable to withstand that type of which Bennett said will regulate “That’s a really healthy number, we’re building a lot of dry van trailers,” stress than steel competitors. fuel economy from both the tractor said senior vice-president of sales and marketing, Craig Bennett. Nine four-inch aluminum cross- and trailer at the same time. The company also expanded its dealer network, including the opening of a bars taper at the end to three inches, “Last time I checked, a trailer is new full-service location in Moncton, N.B. With 113 dealers in the Americas, and are full-width on the eight-inch not a self-propelled vehicle,” Ben- 9% are in Canada, 83% in the US and 8% in Latin America. centerline. nett said, raising concern that the Bennett said the company is expecting the trailer market to drop off some- The 4000AE has an all-aluminum same formula will not work for every what from 2016, but it demand will still be strong. floor with a few nail strips propor- tractor-trailer combination, and the “We’re optimistic about (this) year,” Bennett said. “We’re anxious to see tioned throughout and comes with a fact that testing was done at 62 mph, what happens with the Trump administration.” standard 47,000-lb coil haul package. when most tractor-trailers combos Bennett said the marketplace is growing, but company forecasts for 2017 travel at around 45-50 mph. are down from 2016, largely due to a projected drop in the dry freight market. Updated side skirts Bennett said the company would “Nothing is dropping off a cliff like it did in 2009,” Bennett said, pointing to “Utility is one of the few trailer com- wait and see what the new Trump 2009 and 2001 as the company’s worst years, which both coincided with panies that design their own side administration does with regards to US recessions. skirts,” Bennett said, adding the rea- the EPA regulations before making Bennett said Utility Trailer has been on an upward trajectory for the past son the company originally went in any decisions when it came to side six years, and despite 2017 being projected as a down year, the trailer busi- that direction was that skirts made skirts, but added that the company ness is still good, but could be better. TN by other manufacturers fell off, and is environmentally conscious. TN there was a need to develop a product that best suited the trailers Util- ity was putting on the road. Side skirt enhancements include a bolted spring-shaped bracket that provides flexibility while maintaining a secure attachment to support the leg wingplate, a bracing system for skirt flex inward and outward, AZ/DZ Owner Operators & Company Drivers fiberglass reinforced plastic con- Running Southwestern Ontario & Michigan struction with UV protection and a new one-piece design to reduce weight and add durability. 2 years cross border experience required The new skirts weigh approximately Must have clean abstract 25-30 less than the previous model. The company’s side skirts will Great compensation package include a warranty package – the Ultra Benefits Available Road Shield Plus – to protect custom- Fuel Discounts ers against corrosion for up to 10 years. Home weekends

Tru-Nor Truck Please contact Bart or Stephanie Centres now 866-752-3156 I Fax 519-696-3865 offering Isuzu Send resume to [email protected] SUDBURY, ONTARIO Tru-Nor Truck Centres, a Tallman www.xwestcarriers.com Group Company, has announced it’s now a full-service Isuzu dealership. It offers a full line of sales, lease, rental, parts and service support for ATTENTION Isuzu N-Series gas- and diesel-pow- ered low cab-forward trucks. DRIVERS “Isuzu is excited to share in their growth into Northern Ontario with the establishment of Isuzu Sudbury. The THE LAST THING YOU NEED IS MORE MILES. addition of the Isuzu Class 3, 4, and 5 What you really need is more money per mile trucks available in both gas and diesel and more time with your family. will provide Tru-Nor with a new oppor- Empire transportation Ltd. is a family run business tunity for growth in Sudbury. Fur- based in Grimsby, Ontario. thermore, our new 2018 Class 6 FTR to launch mid-year 2017 will create We specialize in flatbed and heavy haul work and additional interest in the Isuzu line in pay some of the best rates in the industry. Northern Ontario,” said Andrew Craig, Hourly Rate starts at $22.50 and increases to director of Canadian operations for $24.50 in the first year. Loaded Mileage Rate starts at $0.55 Isuzu Commercial Truck of Canada. “Isuzu is a best-in-class medi- and increases to $0.60 in the first year. um-duty truck that complements + great premiums for oversize loads. our current product offerings really + an additional 3 cents for all US Miles – Loaded or Empty. well while giving our customers + great benefits, safety incentives and a Registered Pension Plan. more options to find the right truck to fit their application,” added Terry STOP SPINNING YOUR WHEELS AND CALL NOW Descoteaux, vice-president of Tru- 1-800-263-0240 and ask for Jodie at extension 228 Nor Truck Centres. TN March 2017 • Truck News 35 Equipment

billing, sales tracking, analytics and that enables real-time monitor- Mack partnership means driver payroll management. ing of a truck’s engine, transmis- Contractors can download the sion and aftertreatment systems. WheresMyConcrete app on Android WheresMyConcrete is available on concrete customers can now and iOS devices to track deliveries, Mack truck models equipped with get live traffic updates and esti- a Mack engine, including the Pinna- track product in real time mated arrival times. cle, Granite, TerraPro and LR. “WheresMyConcrete helps US Anthony Valente, CEO of Wheres- mDrive updates aim to improve jobsite safety Concrete increase the value we pro- MyConcrete added that with the vide to our customers and helps dif- limited shelf life of concrete – By Derek Clouthier “All this is designed to provide job ferentiate us from our competition,” approximately 90 minutes – the management for the customer,” Wrin- said Ronnie Pruitt, COO of US Con- WheresMyConcrete tool helps com- LAS VEGAS, NEVADA kle said. “WheresMyConcrete helps crete. “The dispatching software panies manage their product more Mack Trucks North America Mack’s ready-mix customers better increases efficiency and produc- efficiently, as well as analytics that revealed its partnership with track vehicles, while also offering ana- tivity of Mack vehicles in our fleet aids in better driver management. WheresMyConcrete in an effort to lytics to improve operational perfor- to improve customer service, and bring its customers a superior man- mance, enabling the more efficient the customer interaction app pro- agement tool to track a concrete management of their trucks.” vides our customers real-time data load during the delivery process. In addition to providing fleet man- about their concrete, saving them Tim Wrinkle, construction product agers with real-time information on time and money.” manager for Mack Trucks, made the the whereabouts of their concrete, The software is a new addition announcement in Las Vegas during WheresMyConcrete can also be tai- to Mack’s Fleet Management Ser- World of Concrete Jan. 17, saying the lored to customer needs, such as GPS vices and uses the factory installed fleet management service is now tracking of trucks, and can include GuardDog Connect integrated available for ready-mix customers. features like digital tickets, electronic telematics platform, a program

mDrive updates Mack also announced two new features for its mDrive transmissions – rolling start and auto neutral. The features will come standard on all Mack mDrive and mDrive HD transmissions and are designed to improve the jobsite performance and safety of trucks equipped with the automated manual transmission. “Mack’s mDRIVE transmissions serve a wide range of customers, including those with demand- ing paving and concrete applications,” said Wrinkle. “Now updated with rolling start and auto neutral, mDrive transmissions are even better suited to those tasks.” Wrinkle said Mack was the leader in construction, and products like the mDrive and MP-series engines were a big reason for that success. “This has been a game-changer,” A great place to work he said of the mDrive. “This is the We are committed to employment equity and diversity. most popular construction engine in a Mack.” The new rolling start feature allows drivers to shift the transmission into drive without using the NEW OWNER-OPERATOR truck’s service brakes, which helps eliminate the possible creation of PAY PACKAGE bumps in the paving surface. Auto neutral automatically puts • Year Round Ontario Miles the mDrive into neutral when the • Minimum of 2 years Experience parking brake is applied, which • 2007 or Newer Tractor Mack said improves jobsite safety by Ontario • Premium Paid on Back Haul reducing the likelihood of the truck Highway O/O’s (loads over 400 kms) moving due to throttle application. • All Miles Paid – Top Rates Jonathan Randall, senior vice-pres- • Wait Time Paid ident of sales for Mack Trucks, said GTA based • All Stops Paid the company gained one point in City O/O’s • Set Weekly Schedule year-over-year growth in 2016, but • Fuel Capped @ 43 cents/litre is anticipating North American • Company Paid Group Health Plan Class 8 retail sales to fall in 2017, GTA based with an estimated 215,000 units sold. Company Mack mDrive and mDrive HD Drivers penetration reached record levels in Pinnacle axle back and Granite models sold in the US and Canada, with 80% and 20% respectively, and Mack If interested please fax your resume to the Fax: 416.621.2416 or email us at: predicts numbers to double for the Safety Department along with a Current Abstract, [email protected] mDrive HD in Granite models in 2017. CVOR & Criminal Search and Tractor information. Visit our website: www.wilsonstrucklines.com “We expect our share growth to continue (in 2017),” said Randall. TN 36 Truck News • March 2017 Mid-Ontario Truck Centre named Denso expanding heavy-duty Canada’s top Volvo dealer aftermarket business BARRIE, ONTARIO LAS VEGAS, NEVADA time to replace OE parts. Mid-Ontario Truck Centre has been named Volvo Trucks’ 2016 Canadian Automotive parts powerhouse CDTi is a California-based after- Dealer of the Year. Denso is expanding its presence in treatment manufacturing company. The North American Dealer of the Year award went to General Truck the heavy-duty aftermarket, by bol- Campbell McConnell of CDTi said Sales of Muncie, Ind. stering its sales staff seven-fold and the catalyst technology found on “General Truck Sales performed very well in a difficult market in 2016, introducing new products. today’s DPFs hasn’t changed much going above and beyond their organizational goals and consistently deliv- The company says it will leverage since 2007, but CDTi takes advan- ering outstanding service and support to Volvo Trucks customers,” said Jeff its automotive distribution channels tage of advancements in technology Lester, senior vice-president of sales for Volvo Trucks North America. “We to bring heavy-duty parts to market to use fewer precious metals and to appreciate owner Steve Bassett and the whole General Truck Sales team for reliably and efficiently. Denso made design a more modern product. their continuous customer focus and commitment to success.” TN the announcement during Heavy Mejaly said the initial part num- Duty Aftermarket Week. Joseph bers will cover about 73% of all trucks Mejaly, senior vice-president of oper- on the road manufactured from 2007 Meritor taking steps to ations, sales, strategic planning and to 2013. The CDTi DPFs and DOCs are marketing, said Denso is the world’s available now through Denso. become more customer-focused second largest automotive supplier. Also new is an expanded com- In North America, only about 15% of mercial and heavy-duty starter and LAS VEGAS, NEVADA its aftermarket business is focused alternator catalog, featuring 951 part Meritor’s aftermarket business is taking steps to become more customer-fo- on the heavy-duty market. numbers, an increase of more than cused and easier to do business with. “We are relatively new entrants into 17%. The catalog is available in print, Brett Penzkofer, vice-president, North America aftermarket, told trade heavy-duty,” Mejaly said. “We have a interactive digital, and PDF formats. press during a Heavy Duty Aftermarket Week briefing, that the company is unique opportunity to bring that Denso also touted its new line of pursuing various ways to become a better partner to its customers. light-duty mentality and infrastruc- industrial spark plugs for natural “There is a lot of opportunity for us to get more customer-focused and to ture to the heavy-duty marketplace.” gas engines. Available in three mod- understand the needs of our customers and respond to that,” Penzkofer said. Denso announced a partner- els – Saver, Performer and Double “We are becoming extremely customer-focused and having a determined ship with CDTi to bring a new line Iridium – the spark plugs extend focus on, first and foremost, increasing the ease of doing business together.” of PowerEdge replacement diesel work life in compression-lean This means getting products customers need to them more quickly and respond- particulate filters (DPFs) and die- engines and offer greater reliabil- ing appropriately when things go wrong. sel oxidation catalysts (DOCs) to ity to withstand high combustion Meritor is also focused on expanding its product portfolio, particularly in the market. Mejaly said there’s a limit pressures, according to Mejaly. all-makes and reman’ product lines. to the number of times a DPF can To support its expanded line of Meritor is re-examining the packaging of some products and looking to be cleaned, so the new line of Pow- heavy-duty aftermarket parts, Den- find a balance between offering sufficient packaging to protect the product erEdge DPFs and DOCs will offer an sos is growing its sales team from while also eliminating the waste customers have to dispose of. TN alternative to fleets when it comes seven to 35 members. TN

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March 2017 • Truck News 37 Health

Preventive Maintenance in commercial trucking. According to your body’s normal circadian Stay on the safe side rhythm (the body’s internal clock that regulates sleep patterns and fatigue), your daily times of peak with enough sleep alertness are around 10 a.m. and 6 p.m. Most drowsy driving crashes Do you wish you could crawl into to stay alert while driving. Thirteen occur between midnight and 8 a.m. bed and sleep for a week? You may per cent of drivers reported actually and between 1 p.m. and 3 p.m., pre- be sleep – deprived. falling asleep at the wheel. Karen Bowen is a professional dictably following the patterns of Be careful: getting too little sleep There are other signs of chronic health and nutrition consultant, circadian rhythm. over the long term (chronic) or short sleep deprivation, too, such as: mus- and she can be reached at You can overcome drowsiness to term (acute) can affect your cogni- cle aches; confusion; memory lapse/ [email protected]. safely continue your run by pull- tive functions, and studies suggest loss; depression; hallucinations; ing over for a short 15- to 30-min- that fatigue and/or sleep depriva- headaches; malaise; irritability; ute power nap. Alternatively, nap- tion may be a contributing factor in seizures; eye styes; bags under your formance and reaction time, espe- ping late in the day before driving at up to 40% of all heavy truck crashes. eyes; rapid, involuntary rhythmic cially if you are driving long-distance, night can partially compensate for A survey of long-haul truck drivers eye movement; hand tremors; and in a dark or monotonous driving envi- sleep debt. Just be sure to keep a nap showed that 66% of drivers acknowl- clumsiness; along with an increased ronment, or driving overnight or in short, since longer naps often trig- edged experiencing some level of risk of high blood pressure; elevated the early morning, since irregular ger grogginess. Since caffeine and/ fatigue on at least half of their trips stress hormone levels; diabetes; obe- hours and nighttime driving disrupt or other stimulants cannot elimi- and 65% reported symptoms of sity; and fibromyalgia. your natural sleep patterns. nate the effects of severe sleep depri- drowsiness such as yawning, feel- Obviously, sleep deprivation can Time of day is a huge factor vation, don’t depend on them. ing drowsy or sleepy and struggling impact your well-being, driving per- regarding fatigue/reduced alertness Researchers have found that sleep-deprived drivers often show the same reduced driving skills as drunk drivers. After being awake for 16 hours, a driver’s performance begins to deteriorate. After 17-19 hours, drivers typically perform worse than people with a blood alcohol level of 0.05%; and after being awake for 21 hours, driving performance matches that of a person with a blood alcohol content of 0.08%. So, following the hours-of-service rules helps avoid sleep depriva- NEW OWNER OPERATOR tion and associated health issues, as long as you are able to get six to nine hours per day of uninterrupted sleep BONUS PROGRAM during your downtime. More sleep will be needed, though, if you have accumulated a sleep debt, which can SIGN ON BONUS be a challenge as you juggle dead- FOR EXPERIENCED US CAPABLE lines, delays and schedule changes. Plan ahead to get the rest you OWNER OPERATORS & need. Consider adding the follow- COMPANY DRIVERS ing to your usual routine: First, commit to consistently getting six to eight hours of quality sleep every day. Then, target a regular sleeping schedule and manage your driving schedule to maintain it (when at all possible). In the few hours before your bedtime, avoid stimu- NEW 2017 lating foods, drinks or activities; so, EQUIPMENT if your route requires you to sleep during the day, cut out these stimulants after midnight. Create a restful sleeping environment in your rig, a motel or your home. Help ensure your sleep OPPORTUNITIES remains uninterrupted by: turning off/unplugging your phone; closing ONTARIO WIDE INCLUDING room-darkening window shades; LOCAL AND HIGHWAY adjusting the thermostat to a com- STEADY fortable, cooler temperature; wear- ing earplugs and an eye mask; post- YEAR ROUND ing a ‘Do not disturb’ sign on your WORK door, and/or letting your family and friends know when you will be sleeping and are unavailable. Please callll Kara To help transition into sleep, relax before settling into bed by reading, watching TV, deep breath- 877-790-1226 ext. 2242 ing, stretching, progressive muscle relaxation, and anything else that helps you unwind. ZZZFRQWUDQVÀDWEHGJURXSFRP Stay on the safe side by getting enough quality sleep. TN 38 Truck News • March 2017 Mail

There are better ways to buddy told me if the particulate filter cleaning does not work, he will need reduce emissions $10,000 to fix his unit – while China Dear Editor: builds more coal plants. While the Thank goodness US president Donald J. provinces can’t agree on axle weights Trump appointed Scott Pruitt the head and lengths or spring thaw dates, we of the EPA. Maybe, just maybe, there now have a Prime Minister who seems will be a holdback – or at least a pause determined to kill and cook the oilsands – in the ridiculous, costly, and useless goose – at least until La Belle Province tier staging of diesel emission systems. needs more transfer payments. You know, the ones where a truck To disagree with you further Lou, can’t do a Florida and back trip with- the science is not settled – not in out at least one shop visit, not to men- Realville at least. tion while at the same time burning Ashley Holloway more fuel. Here we have all 379s and Richmond Hill, Ont. we outperform competitors in fuel use. Why? How? Because of our anti- Please tell me platooning idling. No idling, and most impor- stories are fake news tantly we drive at 99 km/h. M. Bormann Dear Editor: Experience the Valencia, Ont. I have been reading your articles for years but I just cannot believe that you BIGBIG DIFFERENCEDIFFERENCE Get real, Lou are extolling the virtues of the platoon- Dear Editor: ing of transport trucks on our highways. WE ARE HIRING Re: View with Lou, Taking step back I have just read your articles in the DRIVERS on efficiency is for losers. January issue of Truck News and I feel with the ability to operate in While you deride the president of this idea of platooning is just plain a Dynamic LTL environment. If you have the right attitude the USA for his choice (Scott Pruitt) crazy. Can you just imagine a car try- for this environment as EPA director, why not print sto- ing to pass a mess like that on a high- we want you – call us ries about the truckers rolling east way in bad weather, or any time for We offer: through Manitoba who get urea that matter? How in the world would 0.47 per mile freeze-ups and trucks getting towed the driver of the following truck even + 0.02 per mile to driver with Fast Card THE COMPANY HAS SPONSORED and experiencing delivery delays? see through the windshield in bad + 1/2 cents per mile each year completed HEALTH AND DENTAL BENEFITS $30 border crossing Do you think Santa Claus picks up weather? What about safety? $25 for each pick-up and delivery that tab? I know truckers who faced This has got to be one of those fake $100 for a second trip in the same week bankruptcy and sold their trucks in news stories, right? TN 1-800-388-8947 x270 & 238 2008 when all this dreamer pollution Larry Bolton HEAD OFFICE: BRAMPTON, ON scam started. Just today a trucker Via e-mail

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March 2017 • TruckT News 39 Insights

Independent with Attitude Debunking the ‘economies of scale’ myth

‘Economies of scale’ is a phrase I and change nothing for prolonged The truck or driver works no hate. I don’t think it has any place periods and efficiencies will follow. cheaper just because there are mul- in a service industry, especially I don’t believe our industry enjoys tiple trips. I equate the same think- ours. Obviously, it fits the manu- the same benefit. ing to long-haul, because almost facturing sector. Set up tooling to Shippers often want discounts for always, the customer wants a lower Bill Cameron and his wife constant settings, use the same same-destination multiple loads. What rate per mile, the longer the trip is. Nancy own and operate Parks mass-purchased raw materials does the ‘multiple ’factor matter? Why? I can send a truck twice from Transportation. Bill can be reached Ontario to Columbus, Ohio, or to at [email protected]. Columbus, Ga. once, and aside from bridge tolls, the operating cost is the same. So why should the Georgia accountants, etc.) there are man- load pay a lower mileage rate? agers for every title imaginable, One previous customer, a from maintenance and purchas- high-volume shipper, provided ing, to dispatch, to titles that don’t freight rates with a varying rate exist at smaller companies. You’ll per mile, based on distance trav- also find maintenance staff cir- eled from the point of origin. Imag- cling the yard performing pre- ine the frustration of owner-oper- trips, since far too many of their ators hauling 620 miles who were drivers don’t. paid $12 less than others running How about drivers? Some small 580 miles. carriers would I question the hire lower-qual- accuracy of this Lots of trucks ity drivers, if phrase when we their insur- discuss the manner earning peanuts ance company in which it affects allowed them to. small versus large still produce a Based on my per- carriers. No insults sonal experience intended, but it’s lot of peanuts. with drivers I’ve a generally estab- rejected, those lished fact that usually, larger carri- drivers still find employment, usu- ers work cheaper than smaller ones ally at the large, self-insured car- because of this ‘economies of scale’ riers. Tally up that cost. Poor fuel theory. Do the large carriers really mileage, freight and equipment enjoy true economies of scale com- damage and lower productivity are pared to smaller companies? predictable results of unsatisfactory Trucks, trailers, parts and fuel are drivers. purchased cheaper when bought in Some large carriers have several volume. Now, dig deeper. reportable equipment damage inci- Taxes and utilities on our 900 dents in a day. In the event of a large $500 YEARLY PERFORMANCE BONUS sq.-ft. office and 2,000 sq.-ft. shop crash, the ambulance-chasing law- are less annually than a typical yers pursue even larger settlements large carrier spends per week. from the large carrier’s coffers. Even Look inside the buildings. How if the settlement is covered by insur- much staff-per-truck exist? The ance, premiums will soar. large carrier will have at least as Next, equipment inventories. many as us, likely more. Besides Our spare trailer inventory is, at the foot soldiers (dispatchers, most, one of each trailer type. Most large fleets report trailer numbers of almost triple their power units. You can only pull one or two behind Owner Up To 7CPM each truck, so there’s obviously a SENIORITY huge equipment investment that will rarely earn full revenue. Operators BONUS Some of the extra trailers are dropped at the shipper or receiv- only er’s facility for pre-loading or temporary warehousing. A large customer O/O: Single requiring so much spare equipment availability is usually the one pro- $1.50 cpm plus A Driver’s Company for the Drivers. viding you the lowest profit mar- Seniority Bonus We have a family CDL atmosphere and we all know what it gin, even if they are actually paying takes. Join us for a straight forward approach to trucking. extra for the added trailers. NO NONSENSE. We tell you from our ﬁrst meeting There are always accounting the "WHY" the "WHAT" and the "WHERE". experts able to financially justify everything. But fundamentally, Automotive Division: Dedicated Lanes to AL, IN & TN when the numbers are all thoroughly Reefer Division: Dedicated Lanes to FL, TX & CA crunched to net level, does the econ- Fleet Fuel Discounts at Pilot & Flying J omies of scale theory really fly in the Company Paid Out of Province Insurance trucking industry? I’m not convinced that it’s not just, as I’ve previously called it, a numbers game. Lots of Apply online at globetrotterlogistics.com trucks earning peanuts still produce FAX 416-742-2211 or in person at 35 Rakely Court in Etobicoke a lot of peanuts. To a little operator Call 416-677-2636 for further details. like me, that sounds awfully risky during a slow economy. TN 40 Truck News • March 2017 You say tomato, I say tomahto Why I embraced the switch to e-logs It’s an evolution and you need to adapt, or become extinct I’ve been running on electronic logs on the screen. It makes accepting a work around them. For example, for a while now and I have to say, I’m load so simple. what happens if you run out of hours sorry I didn’t get them sooner. Con- I key the details into my GPS, find 15 minutes from home, or you have trary to some of the fear mongering the distance, divide the miles by a hold-up from weather or traffic, or A fourth generation trucker and going around, I haven’t lost any money 80 km/h (my moving average is 88 a delay at a shipper’s? The answer is trucking journalist, Mark Lee uses due to lack of miles. I have still made km/h, according to the GPS), add the simple: the hours-of-service regula- his 25 years of transcontinental truck- my appointments and still managed necessary time for breaks, fueling tions haven’t changed. ing in Europe, Asia, North Africa and to get home as I did before. and pre-trips, in-trip inspections, etc. Just as you could with a paper log, now North America to provide an You see, nothing has changed. I’m and look at the hours I have available. if you run out of hours in a back-up alternative view of life on the road. still governed by the same hours-of- If the numbers work out, I accept the or due to inclement weather, you service regulations that I was when load offer. If not, I can refuse and dis- park at the nearest safe place and son that an incorruptible method of I ran paper logs. The only difference patch will know why. Not that this add a note to that log explaining recording HoS is deemed necessary is that instead of drawing a line, I has ever been an issue, my carrier is why you ran over time. However, by the authorities. now push a button. I have actually very good in that respect. these are exceptions and only to You need to work out how to fit gained some time here and there. I have spoken to other drivers be used for genuine reasons. If you the run into the electronic log, not Instead of logging a 15-minute about the electronic logs, both have to use them regularly to com- the electronic log into the run. It’s check-in at a shipper or receiver, friends and strangers. Many of them plete your run, you’re not doing your evolution and you need to roll with or for a trailer switch, I now log have asked me about how they can job very well and are part of the rea- it, or become extinct. TN the actual time that it takes. More often than not, I’m saving 10 minutes each time I do this and on average I gain around an hour from this each week. I’m still governed by the same HoS regulations that I was when I ran paper logs. The only difference is that instead of drawing a line, I now push a button.

At first I ran paper logs alongside the electronic logs and even using the seven- and eight-minute allowance to my advantage, the electronic log still gave me more on-duty hours to work with. Their ease of use is another huge plus, in my book. Rolling hours is so simple: no need for calculations, the information I need is all there

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March 2017 • Truck News 41 Insights

Over the Road review the SmartDriver for Highway Drivers play a major role Trucking program made available online by Natural Resources Can- ada. It’s a free program proven to in reducing fuel usage help improve fuel efficiency by up The government recognizes that drivers impact fuel to 35%. Safety and fuel bonuses are a significant part of my financial efficiency by up to 35%, so why doesn’t the CTA? compensation, so this is important Al Goodhall has been a profes- At the core of any training program ers in Canada will receive between to me. sional long-haul driver since 1998. for drivers is the need to repeat, zero and 40 hours of safety train- So, as I was reading my Febru- He shares his experiences via his repeat, and repeat. That repetition ing from their carrier annually. My ary 2017 issue of Truck News and blog at http://truckingacross makes practice permanent, not nec- 18 years of experience tells me most saw the headline ‘Budget should canada.blogspot.com. You can fol- essarily perfect. So, the need to mon- drivers’ training time will be closer focus on low-carbon trucking’ by low him on Twitter at @Al_Goodhall. itor, assess, and hone training pro- to zero than to 40. the Canadian Trucking Alliance’s grams is as important as the delivery As someone with a background in (CTA) CEO David Bradley, the ques- increase profits, and keep a carrier of those programs to drivers. the delivery of training programs, I tion that first sprung up in my mind competitive. The trucking industry fails mis- recognize the importance of self-as- was in regard to available training But no, despite an industry focus erably on both of these counts. The sessment in relation to my own per- dollars and programs for profes- on training and recruiting driv- only universally mandated ongoing formance. My income, personal sional drivers. After all, improv- ers of late, the CTA submission to training Canadian drivers receive is safety, and professional reputation ing fuel efficiency is still largely in the federal government stated in for the Transportation of Dangerous are dependent on keeping my skills the hands of the driver and this is its introduction, “The 2017 federal Goods, once every three years. My sharp and my knowledge up to date. the most direct way to reduce car- budget can play a significant role best guess is that professional driv- One of the things I do each year is bon emissions, cut operating costs, assisting and accelerating investment in equipment and technology designed to reduce GHG from trucking.” Absent was any mention of the role the driver plays in the trucking industry’s ability to meet new emissions standards. The CTA goes on to say in its submission that, “Carbon reducing programs that target long-haul trucks will generate the most return on government investment as this sector of the trucking industry con- sumes the most fuel.” The government recognizes that drivers impact fuel efficiency by up to 35%, so why doesn’t the CTA? I care deeply about the plight of other drivers and the health of our industry as a whole. I recognize that a driver’s welfare and well-being is tied directly to the success or failure of the carrier he or she works with. The CTA has assumed a mantle of leadership in the trucking industry by speaking for the over 4,500 companies it represents as a feder- SEEKING COMPANY DRIVER ation of provincial trucking associa- RATES GUARANTEED: tions. In doing so, it also represents Open Board QUAD AXLE the 400,000 direct jobs in the Cana- Company Drivers and $ dian trucking industry, 300,000 of . PER MILE which are truck drivers. These are 0 48 the CTA’s own numbers. By focusing Owner Operators! TANDEM AXLE on GHG reduction solely through $ investment in equipment and tech- ttOperating mainlymainly within a 1200 mi radius ooff the Toronto area . PER MILE nology, while ignoring investment in Home weeklyweekly SatelliteSatellite witwithh In-CabIn-Cab Scanning APUsAPUs andand 0 46 tt t tt human resources, the CTA is slap- SatelliteSatellite RadioRadio tt StableStable environmeenvironmentnt t$PNQBOZ%SJWFSTDBOt$PNQBOZ%SJWFSTDBO ping drivers in the face and fueling OWNER OPERATORS: take their truck homehome a growing disregard for carrier asso- TANDEM AXLE ciations amongst the rank and file. If YOUYOU havehave a ProfessionalProfessional AttAttitudeitude MARITIME PER LOADED MILE Let’s not forget that the CTA’s own andand a Desire to SucceeSucceedd $ U.S. EASTERN OOWNERWNER OPERATORSOPERAT 1.29 SEABOARD Blue Ribbon Task Force on the Driver CALLCALL TOLLTOLL FREEFREE & COCOMPANYMPANY DRIVERSDR Shortage had some strong things to Call BETH TAYLORTAYLO $ PER LOADED MILE say about how drivers are treated. . ALL OTHER AREAS TollToll Free: 1.1.800.561.9040800.561 125 A minimum standard of entry-level 1.800.263.8267 for details or fax yyourour resume: AttentAttentionion KENKEN ELLACELLACOTTOTT 506.633.4731506.633.4731 $ PER EMPTY MILE training, recognition as a skilled oorr e-mail: 1.16 ALL AREAS trade, and mandatory ongoing train- [email protected]@laidlawva ing/certification were recognized as $ PER MILE JAN 2017 QUALITY DRIVEN! . FUEL SURCHARGE core values for drivers. This much 272 lauded report was to lead the change in recognizing and treating drivers as skilled professionals. LAIDLAW LIKE us on Facebook The CTA should be lobbying the fed- CARRIERS VAN LP eral government to be partnering in [email protected] / fax: 519.766.0437 / www.laidlawvan.ca funding these initiatives, not allowing them to gather dust on the shelf. TN 42 Truck News • March 2017 Industry Issues to grow and prosper. Over the past The road ahead will be 30-plus years I have been involved in the industry, I have witnessed numerous times when the industry challenging, interesting – when others were writing it off – was able to turn on a dime, to right The next few years are going to be a is no doubt they are likely to have a the ship, and to become stronger fun time in trucking. Okay, perhaps profound impact and sooner than and more dominant in the process. it depends on your definition of ‘fun’; some people might think. I believe David Bradley is president and It’s impossible for me not to be opti- interesting may be a more appro- they have the potential to make CEO of the Canadian Trucking mistic about the industry’s future. priate term. Either way, the scope our roads safer and our operations Alliance. As some of you may know, I will of issues the industry will have to more energy efficient. But, there is be retiring from OTA and CTA at deal with – beyond the usual eco- one heck of a lot of work that needs ing time will ramp up the challenge the end of this year. But, I will be nomic ones and the ups and downs to be undertaken for us to get there. meter even more than many of us watching with great interest as the of day-to-day business – is enor- Autonomous vehicles are just one are used to. Some won’t be able to, future unfolds and, I hope, contrib- mous. I would hazard to say that in example of the technological revolu- or won’t want to, embrace the need uting to the industry in other ways. about five years, the industry will be tion that will alter – and I believe in for change. That is always the case. For about 20 years I have valued the almost unrecognizable compared most cases will enhance – not only However, those that seize the oppor- opportunity of sharing my thoughts to today. how our vehicles operate, but every tunity and are able to adapt will suc- on the issues of the day with you To use the latest buzzword, there facet of our businesses. ceed. That too is always the case. each month in Truck News. The torch are a vast array of “disruptive” Change is always difficult. The I believe many of the changes is now being passed to my succes- developments already underway accelerated pace of change we will underway are for the good and that sors. As John Macrae’s poem urges, or on the horizon. be confronted with over the com- the trucking industry will continue “Be yours to hold it high.” TN In the next year alone we will see the introduction of electronic logging devices (ELDs) across North America. Ontario will be the first, but certainly not the last, jurisdiction to introduce mandatory entry- level training for truck drivers. Carbon pricing, whether by a tax or some other mechanism such as cap-and-trade, will continue to spread – regardless of where the new US president takes that country’s federal government – because people will continue to want action on climate change. More often these days, govern- ments – belatedly for sure – appear to be coming to the realization that modern, productive infrastructure is essential for competitiveness, productivity, safety, and the environment. But, most of them are also woefully cash-strapped. They will increasingly resort to taxes or introducing new levies and fees.

Stakes are high The Trump election, the Brexit vote, opposition to the Trans-Pacific Part- nership (TPP) and general eco-political unrest in the West are all in large part a reflection of the middle class (or what was the middle class) rejection of globalization through the liberalization of trade that had dominated political and economic policy for the past three decades. How this plays itself out over the next few years has enormous impli- cations for world economic growth and political stability. For Canada, which is so reliant upon trade, especially with the US, the stakes are particularly high. At a more micro level, the increased need for businesses to remain competitive in an environment of change, could run headlong into worker demands for more protection, for less precarious work, for better wages. As if I need to say it, technology will continue to impact the way we live and the way we work. In trucking, a lot of attention is being paid to autonomous vehicles and there March 2017 • Truck News 43 TO OUR DRIVERS & OWNER OPERATORS for voting us a

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Tax Talk We’re forcing that auditor to do the job right. Audits? Another auditor disallowed a client’s meal claims because in his Here’s what CRA is looking for opinion the claim was unreason- ably high compared to the wages. We don’t see many full-blown audits its are going to be denied. The claim of $10,000 was disal- anymore, where CRA goes rifling Even an honest mistake can be lowed because the owner-operator through receipts and statements for costly when you’re dealing with CRA. Scott Taylor is vice-president of only paid herself $20,000 in wages. every single claim (although they do Meal expenses: First, make TFS Group, providing accounting, For tax planning purposes the bal- happen). sure you have a signed TL2 because bookkeeping, tax return prepara- ance of her income was a $40,000 Instead, the agency seems to be without it you are toast. Second, you tion, and other business services dividend shown on a T5 slip. That conducting more reviews of ran- must have complete log book data for owner-operators. Learn more fight continues. domly selected returns and target- to back up your claims. I say this at www.tfsgroup.com or call No one wants an audit but the ing certain types of expenses. because I just had another client tell 800-461-5970. chances are good that your return Here’s what CRA is looking at me he was missing records because will at some point be reviewed. Full- these days: he thought his electronic log system uncovered that the auditor only blown audits happen because some- Matching income: This is a new stored everything for a year. reviewed the first four months of thing caught the eye of CRA and approach for CRA: they’ll total up Download your data monthly! the year and then just simply mul- they wanted a closer look. the annual gross income from your Many electronic logs only record tiplied those meal-count numbers Talk to your accountant about GST/HST returns and compare it for the DOT-required six months. to get an annual total. Lazy bastard! claims that might trigger more scru- to the income you reported on your Using January, when no one is busy, tiny and how to give that scrutiny income tax return. Stand up and fight as a sample month to evaluate your right back when the audit results If there’s a big difference, you’re like In one of our meal claim audits we claim is completely unfair. don’t seem right. TN the robber who runs straight home in fresh snow after a corner store heist. The trail leads straight to you. There are valid reasons why the COMPANY FLATBED DRIVERS two numbers may differ. Just know Full-blown audits happen because NEEDED something caught the eye of CRA and they wanted a closer look. that CRA will compare the totals and they’ll want an explanation for any discrepancy within 30 days or they’ll adjust your gross income upward. And they’ll send you a bill for either more HST or income tax. Payroll audits: If you’re an incorporated owner-operator you are required to send in monthly payments to cover CPP and income tax on your wages. Want a payroll audit? Just stop making these payments. CRA will send an agent to go through your records pretty quickly. If you can’t afford to make payments, send in a partial amount. WOULD YOU LIKE? Even $100 will put you in line behind guys who’ve paid nothing. PETERBILTS • TO HAVE A DEDICATED TRUCK • RRSP PLAN GST/HST: For all the advantages • REGULAR HOME TIME • QUARTERLY SAFETY BONUS of being an incorporated business, • ALL PICKS AND DROPS PAID • RECRUITING BONUS TO compared to being a sole proprietor AVAILABLE • WEEKLY PAY BRING ON OTHER DRIVERS there’s a greater risk that GST/HST documentation is not correct. NOW • FULL BENEFIT PACKAGES • CELL ALLOWANCE It may not even be your fault. All it !! takes is for the person at your bank, equipment dealership, carrier, or other business supplier not to dot WE ARE A FAMILY OWNED AND OPERATED their i’s or cross their t’s. Remember that engine job from COMPANY LOOKING FOR INDIVIDUALS TO four months ago? And the new steer tires you bought in January? You’ve JOIN OUR GROWING TEAM been dealing with that shop for 2 years driving experience, Criminal Search with Passport or FAST Card, Abstract and CVOR. years. You’re like Norm from Cheers: everybody knows your name. ALL POSITIONS AVAILABLE ARE CROSS-BORDER. But do they really? FOR MORE INFORMATION PLEASE CALL, FAX, EMAIL OR STOP BY: When you incorporated you officially became 1234567 Ontario Inc. 1-866-767-9992, FAX 519-767-9092, [email protected] Did the shop and other suppliers 460 SILVERCREEK PKWY N, GUELPH, ON, N1H7R5 update their records so that your corporate name appears on the invoices www.task-carriers.com and statements? They didn’t? Chances are all those GST/HST input tax cred- March 2017 • Truck News 45 Used Trucks

and we’ll remove one of the plates on the DPF system and have a look at the end of the DPF filter and diesel oxidation catalyst (DOC) filter and look at those and see whether it’s been working properly,” Duda said. “So, they go through a heavy amount of scrutiny and if any of that stuff has been removed, we’ll know right away. We tell people right up front, if you deleted this, it’s yours. We can’t take it.” The problem is not as widespread in Ontario, according to Parrell. “It was a concern maybe a year- and-a-half, two years ago, but those trucks seem to be gone now,” Parrell said. “With the newer technology, a lot of the guys are finding the system When buying a vocational truck, ensure is working okay for them.” it’s spec’d properly and legally for the Used truck buyers should ensure jurisdiction in which it will be operated. all the engine lights are off when they prepare to take delivery of the truck, and if it’s their first time operating a truck with DPFs and SCR, they should ask questions about how to best operate the systems. In the market for a used truck? “You can have it all checked over A properly functioning emissions systems should be on your checklist prior to purchase, and if you don’t educate the driver how to drive it, By James Menzies they’ve received all their software he bought it through a private sale within 10,000 kms he can plug up The priorities of used truck buyers are and hardware updates. and didn’t realize the emissions sys- the emissions system by idling the evolving, with some still clamoring for “A lot of things have changed,” tem had been tampered with. He truck or not running it hot enough,” “pre-emissions” vehicles of a pre-2007 Duda said of exhaust aftertreat- was looking to trade in the truck explained Krulicki. “It’s really model year vintage and others look- ment systems. “There is different due to ongoing problems with important if you’re buying a 2010- ing to tap into the latest technologies programming, different sensors, dif- the engine, which may have been 2014 model year truck – not just an such as automated manual transmis- ferent values placed on those sen- related to the removal of the emis- International, it’s all of them – that sions. Those in the former camp, the sors. Some different designs and sions system. Dealers take several you don’t idle these things. That’s owner-operators and fleet operators manifolds to allow the systems to steps to ensure they’re not engag- the biggest killer and it’s hard to that don’t want to deal with exhaust work better.” ing in the purchase or sale of trucks train drivers how important it is.” aftertreatment, are finding it more One big problem used truck buy- with emissions systems removed. Spec’ing auxiliary power units difficult to find such trucks. ers could run into, especially in At the same time, reputable deal- is one way operators can cut back Diesel particulate filters (DPFs) Western Canada, is unwittingly ers are taking steps to ensure the on idling, and in turn reduce emis- were introduced on 2007 model year buying a truck that has had its systems are working properly. sions-related downtime. Other trucks and selective catalytic reduc- emissions system removed. “DPF “Anything that comes out of spec’s that are gaining popularity tion (SCR) on 2010 models. Both suf- Deletes” are common and could our lease and rental fleet, we do a include automated manual trans- fered some initial reliability issues render a truck unsellable – at least ‘prep for sale’ on them,” Krulicki missions (AMTs). Auto-shift trucks that left some buyers reluctant to as a trade-in. Dealers are usually explained. “Part of the prep for sale used to be difficult to sell in the sec- invest in later model year equipment. unwilling to take such trucks on is going through the emissions and ondary market, but today buyers are That sentiment, though slowly dwin- requesting them and are even will- dling, remains today among some ing to pay a premium. used truck buyers even though emis- “I don’t know of any dealers that “Today, we are in the 80% range of sions-related reliability issues have highway tractors we sell having the mostly been worked out. are taking DPF Delete or SCR Delete proprietary Mack mDrive,” explained Ron Krulicki, used truck sales Duda. “It has become so acceptable manager for Maxim Truck & Trailer trucks on trade.” that there’s a premium attached to it in Winnipeg, Man., says the demand – Ron Duda, Redhead Equipment on the used truck market and in cer- for pre-emissions trucks is still tain applications, if it doesn’t have it, “pretty incredible.” people won’t even look at it.” “We took a trade on a 1999 trade and the testing they conduct checking to see if the DPF has been “We see more long-distance driv- Freightliner and the interest in that on any vehicle they’re considering cleaned in the past six months, ers wanting automated,” Krulicki truck is incredible,” he told Truck for a trade will uncover any tamper- checking codes to make sure there agreed, adding today’s AMTs are News. ing that’s occurred. are no active codes and if there are even finding acceptance in farm But those trucks are becom- “DPF Delete is widely accepted active codes, that the component and vocational applications when ing increasingly hard to find and in Western Canada by end users,” has been repaired. So, when you’re trucks are repurposed and sold into used truck buyers who’ve thus far acknowledged Duda. “There have buying from Maxim, you’re buying those segments. managed to avoid DPFs and SCR been thousands of trucks deleted something that has had all the emis- Parrell is seeing it too. He noted will soon have no choice but to in Western Canada. At the end of sions componentry checked over.” about 50% of used truck buyers last take the leap. Claude Parrell, used the day, it’s been done on a lot more The same holds true at most other year were requesting automated trans- truck manager with Metro Group trucks than anybody would like to reputable dealerships. Duda said missions and the number continues in Stoney Creek, Ont., says they admit. I don’t know of any dealers at Redhead Equipment, “our used to climb, especially since the Detroit shouldn’t be afraid to do so. He said that are taking DPF Delete or SCR truck appraisal system consists of a DT12 – launched in 2014 – began sur- since about 2011, problems associ- Delete trucks on trade.” number of steps,” including an ini- facing in the secondary market. ated with aftertreatment systems Ironically, the day before speaking tial appraisal followed by a safety As for power and torque require- have been significantly reduced. to Truck News, Krulicki said Maxim inspection. A mechanical inspec- ments, that’s an argument that may Ron Duda, corporate sales man- discovered a potential trade-in had tion is also conducted, and this is never go away. Parrell said his cus- ager, truck and trailer division with its emissions system removed. where any non-functioning emis- tomers still want the 15-liter big bore Redhead Equipment in Regina, “We will not take a truck that has sions systems will be discovered. engine, namely the Detroit DD15. But Sask., says trucks with emissions been deleted on trade,” he said, not- “We remove the EGR tube and Duda said buyers are gaining confi- controls should work fine as long as ing the owner of the truck claimed make sure the core isn’t leaking Continued on page 55 46 Truck News • March 2017 March 2017 47 48 March 2017

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Debating displacement for,” he said. He cited an example Continued from page 46 of a ready-mix truck bought online from B.C. by a fleet that’s operating dence in Mack’s 13-liter engine, which ere yi a sed rck esre e diesel ariclae in Saskatchewan. can be rated from 415-505 hp and is iler is cii rerly “They will buy it and get it home Buy, Sell, Prosper easily able to handle the demands and realize it’s not legal to operate of tridem and Super-B applications here because of the way it has been grossing up to 64,500 kgs. configured,” he warned. “Every sin- Thousands of trucks, thousands of trailers. Whether you’re buying or “The old-school thought was, there’s gle one of the provinces has different no replacement for displacement,” laws. Over-the-road highway stuff Duda said. “In fact, yes, there is. It’s has lots of continuity between dif- selling, you need to use Truck and Trailer. You don’t have to take our called technology. People need to look ferent jurisdictions but some of the at the half-ton they drove 15 years ago more specialized trucks do not.” word for it, ask our customers why they keep coming back. versus what they drive today. I can For Parrell, the biggest mistake almost guarantee they were driving Asked what is the biggest mistake buyers purchase trucks that aren’t a buyer can make is settling for an a V8 to get 350 hp and today a V6 is truck buyers make when choosing a spec’d properly – and in some cases, extremely high-mileage truck and getting the same horsepower and pre-owned truck, Maxim’s Krulicki aren’t even legal – for the jurisdic- driving away with a truck that’s dis- torque. It’s because technology has said it’s not buying from a reputable tion in which they’ll be operating. playing engine fault codes. improved. The new technology guys dealer. “It’s not buying from a com- “One of the things that’s sticking “You can run into major problems who are looking for efficiencies and pany that’s been around for a while,” out in certain applications, is peo- if you buy a truck and engine lights for the best way to operate and to drop he said. “Companies don’t stay in ple using a truck in an application are on and you don’t worry about expenses, they don’t care about dis- business by doing shoddy sales.” it wasn’t designed for and also, in it. They can be big, big issues if not placement one bit.” DudaTruckNews_TruckWest_Half_CAN_S17.pdf said he continues to see 1 a 1/26/17 jurisdiction 12:00 PM it wasn’t designed corrected,” he said. TN

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March 2017 • Truck News 55

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Canada’s #1 Source for Heavy Trucks and Trailers Fleet News TFI International makes two acquisitions

MONTREAL, QUEBEC TFI International announced Jan. 30 that one of its wholly-owned subsid- iaries has acquired Cavalier Transportation Services. “The acquisition of Cavalier will add density to our LTL network and bring value-added services, such as brokerage and warehousing,” said Alain Bédard, chairman, president and chief executive officer of TFI International. “We are encouraged with the possibilities to further serve our LTL and TL customers.” Cavalier, established in 1979, has operations consisting of LTL and truckload services, brokerage and warehousing, and is based in Bolton, Ont., serving corridors primarily between Ontario, Quebec, New York, and Illinois. TFI International’s purchase of Cavalier Transportation marked its second of the month. On Jan. 13, the company announced its purchase of World Courier Ground US. It’s an asset-light, time-critical courier and logistics (L-R) Brian Ledson, George Ledson, Geordie Ledson and Vicki Stafford, man- provider operating across the US. agement of Cavalier Transportation, have sold the business to TFI International. It offers same-day courier, rush trucking and warehousing services, focusing primarily on the medical industry. It will be folded under the Dynamex ness in the US and diversifies us into the important medical last mile busi- umbrella and will now operate as TForce Critical. ness,” said Bédard. “This is another example of how TFI International is “World Courier Ground is a strategic fit for our package and courier busi- selectively expanding its US footprint.” TN

Five of 20 Best Fleets Manitoulin opens larger terminal in Northern Ontario to Drive For based WAWA, ONTARIO petitors may also offer national coverage, Manito- Manitoulin Transport has opened a new termi- ulin provides the widest direct national coverage in Canada nal in the Northern Ontario community of Wawa of any provider in Canada. This enables shipments MARKHAM, ONTARIO in an effort to increase its coverage throughout to get to their destination without leaving our CarriersEdge and the Truckload Carriers Associ- Canada. hands, minimizing the risk of damage, loss and ation (TCA) have named the top 20 Best Fleets to “This new, larger terminal demonstrates our delay. Also, with Manitoulin, clients benefit from Drive For, with five Canadian fleets among them. commitment to Wawa and surrounding areas. It personalized service through a dedicated account Canadian fleets included: Bison Transport, also emphasizes our readiness to support busi- representative who understands their business Winnipeg, Man.; Challenger Motor Freight, Cam- nesses here as they grow,” said Jeff King, president and is able to assemble the most advantageous bridge, Ont.; Kriska Holdings, Prescott, Ont.; One of Manitoulin Transport. “While some of our com- solution for them from the full suite of transpor- for Freight and Transpro Freight Systems, both tation and logistics services available.” of Milton, Ont. The new facility sits on 1.8 acres of land, has “These companies represent the best of the best larger storage capacity and is able to handle twice in truckload. As industry innovators, they bring the number of shipments as the old terminal. fresh ideas that not only create a desirable work- “As the provider of the widest direct coverage in place for employees, but also propel trucking to Canada, Manitoulin goes beyond simply invest- exciting new terrains,” said TCA president John ing in major towns and cities,” said Don Good- Lyboldt. will, president of Manitoulin Group of Compa- The 20 finalists are recognized for providing nies. “More remote areas, such as Wawa, can also exemplary work environments for their profes- be highly strategic in building out a network of sional drivers and employees. They were selected truly comprehensive coverage. As well, access to based on nominations from drivers, followed by a reliable transportation partner who can provide interviews with human resources representatives a one-stop-shop for all their transportation and and executives as well as driver surveys. Consider- logistics needs, is just as essential to businesses in ations included: corporate direction, policies and Wawa as it is to businesses elsewhere in Canada, programs, total compensation, health benefits, particularly as the mining industry in Northern pension plans, professional development opportu- Ontario continues to expand.” nities and opportunities for advancement. Manitoulin’s former Wawa terminal has been The top large and small fleet will be announced Manitoulin Transport’s new Wawa terminal was closed and employees have moved to the new loca- at the TCA’s annual convention in late March. TN opened to provide better national coverage. tion.TN

SURFACE #sts17 17 TRANSPORTATION 20 SUMMIT OCTOBER 11 MARK YOUR CALENDAR

56 Truck News • March 2017 Announcements

driver recognized; gets a promotion; and promote trailer pros; and has a new Canadian rep Action Trailer Sales ...... 53 Maximum Powertrain ...... 48 A Bison Transport driver has been Anjou, Que. office and will help the Atlantis Radiator ...... 50 Morgan’s Diesel Truck Parts ...... 49 recognized by the Truckload Car- company cater to and better serve Capacity of Ontario (Div. of Altruck Group) ...... 49 Ocean Trailer ...... 47 riers Association (TCA) for helping its Francophone customers. Dependable Truck & Tank ...... 52 Texis Truck Exhaust ...... 48 another truck driver whose truck Prior to her position with Eastway Tank & Emergency Vehicles ...... 50 The Truck Exhaust Place ...... 51 jackknifed in B.C. The incident hap- Transcourt, Thibaudeau was the pened May 6, 2016. alnder So business development director for Equilease ...... 51 Trison Tarps...... 51 left a brake check and was headed a North American bulk carrier. Kingpin Specialists ...... 48 XL Radiators ...... 52 southbound on Hwy. 5, just north King Radiator Inc...... 48 of Merritt, B.C. He was passed by Bison Transport announced that another truck driver who then lost its president o Penner is now control on a corner. Sohi pulled president and chief executive officer. Advertiser’s Index his truck over and checked on the The new title is effective immedi- Accutrac Capital Solutions ...... 11 Lockwood Immigration Services...... 41 driver, who was in shock. ately. Penner joined Bison in 1991, Atlantic Truck Show ...... 25 Mack Trucks Canada ...... 14 Sohi asked the driver if there was moved through all aspects of oper- BF Goodrich - The Last Word ...... 62 Michelin - Mark Dalton ...... 58 anyone else in the truck and the ations and was promoted to pres- Burrowes Insurance Brokers ...... 17 NACVS ...... 22, 23 driver told him his team driver was ident in 2015. He is active on the Caravan Logistics ...... 34 Newcom Events ...... 5 in the sleeper. He found the other Canadian Trucking Alliance Board professional truck driver unharmed. of Directors, the Manitoba Trucking Career Opportunities ...... 6, 26-45 Ontario Drivers Medical ...... 55 Sohi helped both drivers out of the Association and is set to take over as Career Videos ...... 27 Province of Ontario ...... 19 truck, called 911, and stayed on-site chairman of the Truckload Carriers Castrol/Wakefield Canada ...... 17 Rideway Transport ...... 31 until help arrived. Sohi has been Association this March. Challenger Motor Freight ...... 28 Shell ...... 20 named a Highway Angel by the TCA. Chevron Global Lubricants ...... 4 Schneider National ...... 37 The Timken Company has announced Classified ...... 55 Scotlynn Commodities ...... 32 Trailcon Leasing has named o the appointment of Sean azelton onsa its new customer service to managing director of Canada. In CITT ...... 7 Stateside Transportation Consultants ...... 16 manager for key accounts. A grad- his new position, Contrans Flatbed Group ...... 38 Surface Transportation Summit ...... 56 uate of the University of Guelph, Hazelton will lead Country Transport...... 39 Tallman Group ...... 21 Bonsma brings Timken’s business Crossword Puzzle & Solution–Texis ...... 9, 57 Tankmart International ...... 15 more than 25 operations in Can- Cummins ...... 63 TASK Carriers ...... 45 years of indus- ada. He reports C.U.T.C...... 15 Technology & Maintenance Council ...... 2 try experience – to Brian J. Ruel, most recently as vice-president for Eberspaecher ...... 11 The Rosedale Group ...... 43 a regional oper- the Americas. Empire Transportation...... 35 Thunderstruck Trucking...... 29 ations manager Hazelton joins Expocam ...... 12, 13 Trailer Wizards...... 7 – to his new posi- Timken from Canadian Bearing Fast Forward ...... 59 Transcourt Tank Leasing ...... 18 tion. Previously, where he was the strategic business Global Sensor Systems ...... 15 Transport Financial Services ...... 57 he worked in a wide variety of manager. Globetrotter Logistics ...... 40 Tremcar...... 24 departments, including shipping, dispatch, mobile, garage, emergency Vipar Heavy Duty announced recently Gorski Bulk Transport ...... 29 TruckandTrailer.ca ...... 54 roadside assistance, and sales. that eal os is its new senior pro- Great Dane Trailers ...... 64 TruckPro ...... 25 gram manager. In his new role, Joshi H&R Transport ...... 6 Uniroyal – Newland Transport ...... 60 Transcourt Tank Leasing has named will be responsible for developing Healthy Trucker (A Division of Nal Villeneuve Tank Lines ...... 40 ule audeau as its new direc- industry leading supplier programs Insurance) ...... 19 Volvo ...... 8 tor for business development, focusing with Vipar Heavy Duty and its family Holmes Freight Lines ...... 39 Walmart Logistics ...... 31 exclusively on the Quebec and Mari- of companies, Vipar announced. times markets. Joshi brings 14 years of experi- Howes Lubricator Products ...... 55 West Trans Auto ...... 37 Having spent ence in strategic global purchas- Hyndman Transport ...... 41 Wiersma Trucking ...... 37 the majority of her ing, engineering and management International Truckload Services ...... 36 Wilson’s Truck Lines ...... 36 career in the logis- to his new role. He has more than Kriska Transportation ...... 44 X West Carriers ...... 35 tics and trans- eight years of experience in several Laidlaw Carriers Bulk...... 30 Xan Systems ...... 39 portation indus- roles with Navistar, including sourc- Laidlaw Carriers Tank-Pneumatic ...... 33 Young Transportation System ...... 39 tries, Thibaudeau ing and procurement for the compa- will be based ny’s parts procurement group and Laidlaw Carriers Van ...... 42 Z Source Equipment ...... 16 in Transcourt’s production purchasing group. Liquid Capital Classified ...... 55

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TN_March_2017.indd 57 2017-02-16 10:17 AM Fiction

Mark Dalton: Owner-Operator By Edo van Belkom “Sounds like a lot of work,” Mark said. ark had been spending “I know it does. It’s a heck of an much of the winter driving imposition and I hate asking you, Mlong-hauls between Toronto but I don’t know what else to do.” and Edmonton. When the weather “Have you talked to him about was bad on the prairies, the drive this? Is this something that he wants could be a challenge, but with the to do?” weather improving and spring just “To be honest, he doesn’t really around the corner, the route could know about this yet. But he really get a little boring. If Bud didn’t give has no choice in the matter. I’ve him something else in the next few just bailed him out of jail, and I’m weeks, Mark was going to have to his surety so he has to do what I ask for a change of scenery, maybe tell him, especially when one of the even some shorter hauls. bail conditions says he has to seek But as so often happened in the and maintain gainful employment.” past, just as Mark was thinking Mark was still on the fence. “I about his future, his phone rang as don’t know Aunt Mary, I’m not the if it were opportunity herself calling. type of person to give someone sec- Mark glanced at the number but ond and third chances. I could take didn’t recognize it. “Now who could him on, but I don’t think I’ll be put- this be?” he said under his breath as ting up with much bull. The minute he answered the call. “Hello?” he screws up it’ll be over.” Illustration by Glenn McEvoy “Hi. Mark?” “I completely understand. In fact, “Yes. Who is this?” that’s what I was hoping you’d say. I “It’s Aunt Mary,” said the voice on plan on telling him that this will be the other end in a bright, sunny tone. The Mark Dalton his only chance. If it doesn’t work out, “I hope it’s not a bad time to talk.” I’ll remove myself as surety and he’ll Aunt Mary, Mark wondered. He have to go back to jail.” hadn’t spoken to her in a year, and Project, Part 1 “I dunno,” Mark sighed. “It’s a big hadn’t seen her for even longer. She commitment.” wasn’t truly an aunt, but she was to do what I can to help him get his maybe some direction in his life. At “I know. That’s why I didn’t want such a close friend of the family when life back on track.” the very least, it might get him away to call you at first, but your mother he was growing up, he just called her “What kind of trouble?” Mark from some of the people who are a bad insisted. She said you love chal- by that term of endearment. wanted to know. influence on his life right now.” lenges and you’d likely take on my “Well, well, Aunt Mary. I haven’t “Well…” She took a deep breath Mark let the phone line go silent nephew as a project. That was the heard from you in ages.” on the other end of the line. “First as he thought over the request. He very word she used.” “I know. It has been a long time.” he was arrested for possession of had trained young drivers before, “You called my mom?” It was dirty Mark remembered her coming over marijuana. But I didn’t know about most notably Bud’s nephew, who pool, but he wasn’t surprised. After to his parent’s house two or three that until he breached his release he’d taken on a cross-country trip all, he’d learned everything he knew times a week so she and his mother conditions and was re-arrested for that eventually saw the young man about getting through life by watch- could go out to the movies, or to bingo. a second time. This time it wasn’t become an ice road trucker and an ing the way his mother did it. He also remembered that she’d often just possession. The police say he owner-operator in his own right. “She said I should only mention it to bring home-baked chocolate chip had enough drugs on him for the But Jimmy had been highly moti- you if you were unsure. She said that cookies whenever she visited. As a purpose of trafficking.” vated to succeed and had already you would understand if we were a bit result, he’d always been excited to “That’s not good.” taken driving and other related sneaky about it. I don’t really get it, but hear she was on her way over. “What “No, it’s not. It’s terrible.” courses before the two had ever met. she said it’s the way you two get things can I do for you, Aunt Mary?” “So how do I fit in?” This guy would be a whole different done all the time.” “It’s funny you say that because I “The boy,” then a pause. “You matter altogether. This young man “She said that, did she?” am calling to ask you a favor.” know, he’s 21 but I still call him a would need coaching and coaxing. “Yes, and that I should offer to “After so many years I didn’t think boy. Isn’t that funny?” There would be a lot of teaching and make you cookies.” you called up just to talk.” Mark was silent. None of this was instruction and Mark would always Mark sighed. How could he “No,” she said quickly. Then, after funny when you thought about it. have to keep a watchful eye on him refuse? “All right, I’ll be back in a pause. “It’s my nephew.” “Anyway, in the past he’s had an to ensure that he remained focused town in two days.” “Oh?” interest in driving trucks for a living on the task at hand. From the “Great. I’ll make sure he’s ready.” “Yes. It seems he’s gotten into and I thought if you took him on the sounds of it, Aunt Mary’s nephew some trouble with the law. I’ve road with you and taught him how to could be difficult to deal with and Mark Dalton returns next month bailed him out of jail and now I want drive, it might give him some purpose, fail just as easily as succeed. in Part 2 of The Mark Dalton Project.

THE SINGLE BEST WAY TO IMPROVE YOUR BOTTOM LINE Profile Trucking, and loving it Trucking gets a thumbs-up from one of Quebec’s youngest drivers

By Carroll McCormick cès à la conduite de véhicules lourds (PEACVL), and taught at the prov- QUEBEC CITY, QUEBEC ince’s two big driver training schools: By the end of a frigid Quebec City win- the Centre de formation du transport ter’s day, Maxime Myrand-Lapierre routier Saint-Jérôme (CFTR) north of had delivered food to 14 restaurants Montreal, and the Centre de forma- and hotels in the city, and nearby Lor- tion en transport de Charlesbourg etteville and Val Cartier. He works as (CFTC) near Quebec City. a driver/delivery man with food ser- Choosing to train as a trucker vice company Gordon Food Service. was somewhat of a stab in the dark. He variously drives straight truck and Myrand-Lapierre had no truckers semi, and loves the work. in his family to model such a career He is also 18 years old. choice, although his dad did drive a But for the fact that Quebec set cube van in his youth. up a pilot program in 2011 to see “I didn’t know if I would want to how it might fly getting normal- become a trucker before registering ly-too-young teenagers into the for the program,” Myrand-Lapierre Maxime Myrand-Lapierre, graduate of Quebec’s first program for young trucking business, the industry recalls. truck drivers. would likely have lost this young tal- That said, it was not a random ent to another profession. This is a choice. It overlapped other long- teacher immediately referred me to But he is a man with a plan. “I’d plague in a province, and a country, held interests of his. my boss, and I started work the next really like to become the owner of an where, before people are old enough “I always knew that I would go week,” Myrand-Lapierre says. excavation company,” Myrand-Lapi- to even apply for their Class 1, they work in a trade that would have Around town, Myrand-Lapierre erre says. must choose another career path, if motors, because my passion has drives a straight truck, but on runs I asked Myrand-Lapierre what they want to eat. always been for those things that outside the city, he pilots a trac- he would say to anyone consider- This is a shame in an industry have a motor – snowmobiles, moto- tor-trailer. His lifestyle is sweet, for ing entering an enhanced version of screaming for new blood…well, any cross, etc.,” he says. a trucker. PEACVL, which Quebec launched last blood, really. About halfway through his pro- “I am almost assured of being able year, with places for 300 students. When Myrand-Lapierre was in gram, which he attended at the to return home by evening to sleep,” “If I could talk to 300 youth who Grade 9, two of his high school CFTR, Myrand-Lapierre landed a he says. “But if there is a snowstorm wanted to embark on the program, I teachers asked him if he would like and the roads are closed, would tell them to go for it, because to enter a program that let students “Yes, I work a lot, but I can spend the night in a it is a great opportunity to finish simultaneously finish high school hotel, but it hasn’t come school at the same time they earn a and get his Diplome d’Etudes Profes- when you like what to this yet. My work is DEP. And in trucking there is always sionelles (DEP) – the equivalent of a mainly local.” lots of work,” he says. diploma in vocational studies outside you do, you don’t count And unlike the long- And to carriers, about the value Quebec. It was 2014 and he was 16. haul cowboys of yore, and importance of giving young “I chose the DEP for truck driver the hours.” Myrand-Lapierre doesn’t people such as himself a chance to and I do not regret my choice,” seem tempted to see the prove themselves as truckers? His Myrand-Lapierre says. “Yes, I work – Maxime Myrand-Lapierre continent from the cab of reply was thoughtful: “Whether you a lot, but when you like what you do, a semi. Sticking closer to are 18 or 50, if you really want to you don’t count the hours.” job with Gordon as a delivery man’s home is more his thing. work and make a name for yourself That career choice was only pos- aide. That was his foot in the door “I don’t know if I really want to hit in your field, there is no minimum sible because Quebec had launched through which he walked immedi- the road. I might just want to stay age for being talented in your trade. a radical pilot program to train 40 ately after he graduated. in my city and drive, and come back Give a young driver like me, and the young drivers as truckers. It was “It was super easy getting my first to my place to sleep with my family. 300 future truckers, a chance to called the Programme enrichi d’ac- job, because I didn’t have to look. My At home!” prove themselves.” TN

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March 2017 • Truck News 59 Fiction

fter agreeing to help out at his “The place looks great... and A cousin’s garage to it’s only been one day.” “Glad you approve,” Vic reduce the repair bill to his replies. truck, Vic is put to work cleaning up the place. Later that morning, work begins on Vic’s truck.

By Edo Van Belkom “Maybe you want to help my man work on your ic doesn’t mind doing the work himself. He truck. It’ll go more quickly and you can be sure the knows what needs to be done, but doesn’t have job’s done right.” Vic agrees and is more than happy V to assist. But while at ﬁrst Vic is mainly watching the tools himself to do the job. And at least this way he knows that the job will be done right, and at a good the work done on his truck, he is soon helping out with price. After all, how much can his cousin charge him after some of the heavier tasks associated with the job. he did all the work himself? But then, 30 minutes after the mechanic said he was going to take a ten-minute smoke break, Vic winds up And as Vic works on his doing the work on his truck all by himself. truck, he is able to “Your truck needs overhear his cousin talk brakes, alignment, Is it possible, Vic wonders, that this driver’s truck needs the to other customers who exact same repairs as his? came in to get their tires, and a tune- trucks serviced. up, and the “I didn’t think the clutch and transmission needed any service.” clutch and And then the driver is told that the last two items could wait transmission a while, but the others had to be ﬁxed right away. also need work.” What are the chances? wonders Vic.

But then another driver comes into the shop and is told the exact same things need to be addressed, including the clutch and transmission. But this time, instead of questioning the need for repairs, the driver simply says, “Fine, ﬁx it!” Glenn by McEvoy Illustration

Vic can’t help but wonder if every truck that comes in needs clutch and transmission work. Even if only one in every ten drivers agree to the repairs, the cost of the work would ensure the garage’s proﬁtability. Four or ﬁve repair jobs like that per month – regardless of whether or not the work is really necessary – would make someone very rich in no time.

The next day, Vic ﬁnishes the brake job on his own, a mobile truck tire repairman replaced the two front tires and then the rig was sent out to another shop to have its alignment set. In the afternoon when the truck comes back, Vic seeks out his cousin to settle his bill and leave.

In the ofﬁce again, Vic is presented the bill for the work done on his truck and when he sees the amount on the bottom line, he nearly fell out of his chair. “What is this?” he asks.

“Then how can you know how much to charge me?” “What else? It’s a bill ow can you charge me for “Why not?” “They haven’t labor, when I did all the work “H “It’s standard pricing.” for the done work on the truck myself?” sent them on your yet.” “Then let me see someone else’s invoice.” “But you used our tools, and your truck.” truck took up space in our shop “I don’t have any, it’s all on the computer.” while you were doing the repairs.”

“Don’t tell me...” Vic says. “Your computer’s down right now.” “And this,” Vic points to a spot on the bill. “I’ve had new tires installed by mobile trucks before and this is almost twice as much as it should be.” “How did you know?” “He came on short notice.” Vic takes a deep breath, then thought about the way this man did business. It was an old fashioned way from another place and time. But if that’s the way he wanted to do business, Vic knew how to play “They always come on short notice. That’s how their service works.” the game. “I’m going to give you half of this bill in cash, and that’s it. Nothing more.” His cousin shrugged. “Okay.” ic pays the man, not happy about his experience and not proud that a family member “Let me see the invoices the tire man and V was trying to take advantage of everyone who came through his shop, even family. alignment shop gave you for my truck.” “Thank you cousin. And make sure to tell your friends all about my shop.” “I don’t have them.” “I will,” Vic says, waving goodbye. Then under his breath, “I’ll tell them to stay away.”

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uniroyaltrucktires.com 60 Truck News • March 2017 Vocational

Shane Foreman, Klein Products (left) and Mark Neale, Carco Industries stand by the Western Star Multi-Body Transformer.

wheel option on the tractor, which can be bolted down to the frame and pull a 200,000- to 250,000-lb trailer. “You’ve got a really versatile and multi-purpose piece of equipment here,” said Neale. “What’s unique about this is that once you plug it in and once you connect it, you have a fully operational truck. It goes from a professionally functional water truck to a vacuum truck…so the truck is the basic power source for the body…you is simple: keep things as easy and don’t have to spend hours making uncomplicated as possible. During connections or bolting things on.” Operating the Western Star the design process, they wanted cus- When it was my turn to get behind tomers to be able to use the truck for the wheel, I thought what I was getting multi-body transformer several different applications with was a demo on how the truck worked, various attachments and operate but to my surprise, Neale let me take Real-world ‘Transformer’ so easy to operate, based on what the body designer control to see how it worked first-hand. even this editor could perform under pressure had engineered it to operate on. Dumping the water tank was easy. “You’re not going to buy this pack- Push a few levers to move it from By Derek Clouthier currently the largest hooklift on age just to run a water truck,” Neale the attached position, down onto the market, able to lift 68,000 lbs off said. “You’re going to buy this if you’re the ground and detach the Palfin- LAS VEGAS, NEVADA the ground. I used this hooklift to going to use the water truck part of ger hooklift. It’s not every day you get to hop into a discard a Klein 8,000-gallon water the year or part of the day, and you’re But then I had to move the truck for- real-life transformer truck and show tank, which was attached to the going to haul gravel with it.” ward and reverse into a tight enough a Las Vegas audience how it’s done. truck, and pick up and attach a J&J An example of keeping it simple? spot that the Palfinger hook was placed To be fair, it wasn’t the legendary Truck Bodies’ general purpose com- Depending on what attachment is right underneath the fastening bar of Optimus Prime I had to transform bination deck/dump truck deck. on the truck, whether it be a water the dump attachment. All this with- from a Western Star 5700XE truck to But we’ll get back to this in a tank or dump truck, an overlay is out backing up too far so that the hook the mechanical movie character, but moment. placed on top of the switch box to smashed into the dump bin. nevertheless, when you climb your “There’s a standardized format for indicate what action each performs. My first go, I was a little off, maybe way into the 6900XD MBT-40, multi- the mounting,” Neale said. “So the But there is a lot to the trans- a few inches…or feet, but who’s mea- body transformer, and are asked to long sills that you see in the front former truck. suring? remove the water tank attached to A-frame is built to a standard and It boasts a Detroit Series 60 Tier So after a slight readjustment it and pick up and attach a combina- you can attach almost any body that 3 engine or a Detroit DD16, Allison I got it positioned bang on and tion flat/dump deck, it can put one you want onto that.” 4700/4800 off-road series transmis- hooked that dump apparatus per- out of their comfort zone. The 6900XD MBT-40 has two sion, 110,000-lb planetary rear axle, fectly, lifted it up and put it in place While visiting the Western Star power take-off (PTO) packages: one 28,000-lb planetary front axle and a on the back of the truck. Easy as outdoor display during the World mounted off the transmission that front engine skid pan. that – from a water truck to a dump of Concrete show in Las Vegas Jan. operates the hooklift portion and “The MBT-40 package is a game truck in what couldn’t have been 18, Mark Neale, account manager another that supplies the hydraulic changer in construction applications more than few minutes…maybe 10, for Carco Industries gave me the full power to the body. for its ability to be multiple pieces but again, who’s counting? tour on the transformer truck, how “Because this thing here is like of equipment in one chassis,” said Neale said during testing, the it was made, what it can do and how the Swiss Army knife of trucks, we John Tomlinson, XD and vocational average swap over time from a water a single operator can switch bodies. need to be able to handle hydraulic sales manager for Western Star. “The truck to a dump truck was around Carco’s role in the construction of and electrical requirements for any- development of this platform was all 10 minutes, so let’s go with that. the truck is to start with a bare chassis thing from a huge side dump trailer about finding better economic ways Transforming to a fifth wheel takes from Western Star and install and inte- to a water truck,” Neale explained. of filling needs for our customers. a bit longer, as the operator must grate the hydraulics, control system, “We’ve set it up with an intelligent Off-road chassis equipment can be bolt down the fifth wheel, which installation of the Palfinger G68 hook- harnessing system so that when you expensive to buy and maintain and takes about another 10 minutes. lift, as well as other body upgrades to plug the body in, the truck recog- new emissions levels are making the It’s a pretty impressive piece of make the vehicle fully functional. nizes the body that’s on it.” investment even more costly.” machinery, I must say. If I can make Neale said the Palfinger G68 is The goal of the transformer truck Neale said there is also a fifth it look relatively easy, anyone can. TN Pair of Canadians place in Top 3 during Western Star’s Get Tough Challenge By Derek Clouthier

LAS VEGAS, NEVADA Western Star Trucks held its ‘Get Tough Challenge’ during January’s World of Concrete 2017 (WoC) show in Las Vegas, awarding prizes to the Top 3 fin- ishers each day, including a pair of Canadian competitors on the third day. Ani Todd Smith of Level 6 Marketing said winners of the three-day challenge were determined by the highest scores out of 50, and if there was a tie, the fastest time was taken into account. Day 3 was when the Canadian participants shone, with winners includ- and dump trucks,” Todd Smith explained. “The challenge featured tasks ing: Tommy Kunsman, Kunsman and Son Paving and Sealcoating, 50 points; that often occur on construction sites. They included backing into park Terence Hiebert, Dura-Con Industries, Rosenort, Man., 48 points with a stations, parallel parking to a curb, following an S-curve and backing up a time of 5:48; and Kevin Eek, John Eek and Son, Bradford, Ont., 48 points ramp made of granular fill.” with a time of 6:10. WoC said feedback from the show, which ran Jan. 16-20 at the Las Vegas “The challenge allowed contestants to demonstrate their operating and Convention Center, has been positive. WoC 2017 drew 50,770 registered pro- safety knowledge of Class 8 severe-duty trucks, including concrete mixers fessionals and featured more than 1,455 companies. TN March 2017 • Truck News 61 The Last Word

call gets it all’ operation.” Joseph also puts a focus on safety, Constructing a Geoff claims this approach is what mentoring and coaching when it got his company to be one of the pri- comes to driver training. mary trucking companies involved in “We also like to promote from successful business the construction needed for the Pan within,” he said. “One of my vice-pres- Am Games that took place in Toronto idents was an owner-operator, then Joseph Haulage thrives thanks to vertical in the summer of 2015. a company driver and is now a VP. integration and thinking outside the box “We did a lot of the Pan Am Games Joseph also specifically chooses projects,” he said. “We worked on its equipment based on driver like- It’s the humble trucking story most tiple locations in Ontario including the aquatic center, equestrian cen- ability, and Geoff said that since are familiar with. Dad drives trucks, Mississauga, Brampton, Caledonia, ter, the athletes’ village…we did a Peterbilts are the most preferred takes one truck and builds a business. and Acton with its headquarters in lot of trucking there that took a lot trucks among the majority of driv- That’s more or less how Joseph Haul- Stoney Creek. of coordinating, that other truckers he knows, he bought a fleet of age planted its roots in 1975. Joseph Joseph Haulage mostly hauls ing companies wouldn’t do. So, it’s Petes for his drivers. K. Joseph bought a dump truck and construction goods – like build- good to have a good group of indi- “The oldest units we have would be started hauling mostly sand and ing materials – to job sites mostly viduals that look outside of the box three or four years old,” he said. “We gravel locally in Hamilton, Ont. under like to keep our equipment current.” the name Joseph Haulage. Slowly The company also has its drivers the business grew while Joseph’s wear a uniform to show the profession- son watched over his shoulder and alism that often goes unnoticed in the learned the ways of the fleet owner. trucking and construction industries. Today the company is run by “In the construction world, it’s a Joseph’s son, Geoff, and Joseph dirty environment, but it’s one that Haulage is one of the most recog- is always in the public eye,” Geoff nized trucking companies in South- explained. “We’re in residential neigh- ern Ontario. It has 250 trucks and borhoods and school zones, so now we nearly 350 trailers. believe we have the best trucks in the “And things were pretty much sta- industry, the best drivers in the indus- tus quo until 2005,” Geoff said of the try that are the best dressed, too.” steady growth of the company until In the near future, Geoff said he that point. hopes to expand the business even In 2005, as a commerce student, further, perhaps with a location in Geoff had learned a lot about build- the US. ing and selling a business. Geoff Joseph says the key to the company’s success is always serving the “In the future, we are hoping “So, I was ready to sell it to a com- customer in any way it can. for more acquisitions,” he said, “to pany in the US, and then at the elev- get us into different markets and enth hour, I decided I was too young in Southern Ontario, though it does and look at the full scope of the proj- acquire some market share. I see to sell and not continue on with the occasionally go to the Great Lakes ect. Our slogan has been ‘Our busi- more locations throughout Can- trucking business, which is some- states. While it started with dump ness is helping yours,’ because we ada and potentially one in the US. thing I enjoyed,” he explained. “I told trucks, it expanded into the tanker want to extend and build off of our We are looking at getting into rail my father to give me five years to business, and then opened up a flat- customer to do more for their busi- meaning we might have to rebrand, double the business.” bed group shortly thereafter. ness any way we can.” but we’re always looking to grow. As And he did. “We haul lumber, shingles, And it’s not only the customers who I tell my senior management group, In 2008, Geoff’s father stepped out cement, containment soil, you name are getting what they want at Joseph I’m not in this business to sell it.” TN of the business to assist his wife who it,” Geoff said, adding that expand- Haulage, it’s the drivers and staff too. was diagnosed with cancer at the ing was the only way to succeed in With driver turnover much lower time. That’s when Geoff really took the the tough trucking environment. than the average trucking company, reigns to steer the business’s direction. “Basically, we knew that because Joseph said that it’s all in the focus of “I was president of the company in there’s seasonality to the business, good human resources practices. 2001, but in 2008, I’m not saying that having a more diverse group would “We offer performance bonuses, my dad held us back, but it gave me be key to making it in this industry,” we offer profit sharing, pension plans an opportunity to do what I thought he said. “So, we were careful not to and we pay our staff hourly so they was best and kick some butt,” Geoff put all of our eggs into one basket. can be compensated properly,” he recalled. Because even though we are spe- said. “Of course we’re not perfect, Geoff expanded the business cific to construction, we have a lot but we’re a well run group. I try to into different segments and trans- of vertical integration to help serve make my employees feel like if they Sonia Straface is the associate formed the mom and pop business our customers better every day. Our have a challenge they can talk to me editor of Truck News. She has been into the recognized trucking com- goal was then – and still is today – or their direct manager and it will covering the Canadian trucking pany it is today. To date, it has mul- to provide our customers with a ‘one be addressed.” industry since 2014.

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