Everybody gets it The economic and social benefits of commercial television in Australia Free TV Australia 2020 Everybody gets it| Free TV Australia
General use restriction This report is prepared solely for the use of Free TV. This report is not intended to and should not be relied upon by anyone else and we accept no duty of care to any other person or entity. The report has been prepared for the purpose of providing an industry census around commercial television broadcasting. You should not refer to or use our name or the advice for any other purpose.
2 Everybody gets it| Free TV Australia Key findings
Economic contribution Fundamental to the screen sector
think commercial television supports $2.3b economic contribution in 2019. 86% Australian culture.
$4.4b additional economic benefit from think commercial television is more important advertising on commercial TV in 2019. 76% than ever.
16,300 full-time equivalent jobs supported. $1.6b spent on Australian content every year.
Shared experiences and identity Universally available 95% think losing commercial television would of Australian households have an antenna to have an impact on society. 97% access TV. of Australians think commercial television 89% think commercial television is a valuable 93% should continue to be freely available to service. everyone. boost in viewership during times of Australians watch commercial television every national crisis such as bushfires and +15-20% 17m week. COVID-19.
3 Executive summary
Commercial television broadcasters provide Australians Advertising on commercial television contributes to with access to a vast library of content. In almost every economic activity. Economic modelling for this report market, 18 channels are available 24/7, broadcasting estimates that, by supporting competition and news and drama, light entertainment and sport, innovation, the economy was $4.4 billion larger in 2019 including more than 100,000 hours of Australian as a result of this advertising. content. It is available readily and reliably at the push of The industry invests $1.6 billion in Australian content a button to 97% of Australians. each year. In doing so, it has supported the careers and Fresh insights from a consumer survey fielded in May growth of Australia’s creative talent. 2020 for this report found that 89% of Australians think Australian audiences continue to prefer local stories commercial television is a valuable service. 76% believe and content on commercial television. More Australians it is more important than ever. cite television (all free-to-air networks) as their most This report seeks to quantify the economic and social frequent source of news than any other medium. It’s impact of the commercial television industry in also nominated as a trusted source. Australia. It provides a snapshot to inform public The consumer survey revealed that 95% of Australians understanding of the industry. think losing commercial television would have an impact The industry’s economic contribution to GDP was on society. The top reason for this was less access to $2.3 billion in 2019. This includes both the direct value Australian entertainment, news and sport. added generated by the industry, and a ‘multiplier Commercial television brings Australians together, effect’. regardless of location. During peak times, half of all For every $1 in value added generated directly by the television viewers watch together with family or friends. industry, its purchases support another $1.20 in value With more than 3.2 million people tuning in at the same added in other industries. time for the top-rated show in 2019, commercial The commercial television industry also supports television continues to be central to Australia’s culture. around 16,300 full-time equivalent jobs, both directly (7,500 staff employed by the industry) and indirectly (8,800 supported through the supply chain).
4 Everybody gets it| Free TV Australia Introduction
The survey Consumer survey Compiling statistics Free TV Australia is the This report is informed by an industry Consumer perspectives on commercial The report synthesises data from over survey, which gathered information from television are sourced from a consumer 15 sources to provide a holistic view of industry representative Free TV members for the 2019 calendar survey fielded in May 2020. The survey the industry. year. was fielded by Dynata, a global online body for commercial • Ratings and content data is collected market research firm. television broadcasters. All seven members completed the from OzTAM (metropolitan) and RegTAM (regional). survey over a three-month period. The Over 1,000 Australians participated, The Free TV members are Imparja survey collected data on the financial providing their views on commercial • Data on viewer/consumer trends is Television, the Nine Network, Prime performance of members, broadcasting, television, its features and value in sourced from Deloitte’s 2019 Media Media Group, Seven West Media, WIN, production and content. contemporary society. Consumer Survey, which collected data Southern Cross Austereo (SCA) and The data collected through the survey Fielded at the height of the COVID-19 from more than 2,000 consumers in Network 10. relates only to broadcasting, production pandemic, the results provide a unique June 2019. and distribution businesses, and perspective into audience attitudes Free TV Australia has engaged Deloitte associated overheads. This includes during the crisis. However, it should • Other data sources include the Access Economics to prepare an broadcast video on demand. be noted that consumer attitudes may Australian Bureau of Statistics, Nielsen, independent report which captures the change over time. ThinkTV, ACMA, ZenithOptimedia, economic and social contribution of its It does not include other activities which IAB, Roy Morgan, Screen Producers members to Australia. This report refers are undertaken by Free TV members, Further information on the consumer Australia, Screen Australia, IBISWorld, to these members as ‘commercial such as subscription video on demand survey is detailed in the Appendix. IMDB and previous research by television broadcasters’, and the (SVOD), print and online publishing. Deloitte Access Economics. associated ‘commercial television industry’. The statistics are supplemented by consultations with industry experts. The report draws on data from a range of sources. It is also informed by an economic contribution model, which calculates the economic contribution of the industry using an input-output framework.
5 Everybody gets it| Free TV Australia COVID-19 and the commercial television sector
This report is based on research undertaken in early Despite this, the survey results demonstrate the The consumer survey fielded for this report revealed 2020, prior to the impacts of COVID-19 and the resulting continuing importance of the commercial sector. With that over three-quarters of all Australians think mandated restrictions on certain types of economic Australians seeking up-to-date, reliable information commercial television is more important than ever activity. As a result, it is a snapshot of the economic and about the crisis, audiences for news and current affairs before, despite the economic challenges facing the social impacts of the commercial television sector prior programs increased — by more than 40% on average.1 industry.5 to the crisis. Trust in news broadcast on commercial television also increased in the context of COVID-19, in particular for Even with fewer advertising dollars available, the COVID-19 significantly changed the landscape for the younger people.2 Also, the Commonwealth Government importance of commercial television as an advertising sector, as for other industries. Revenues fell as invested in a public awareness campaign, using medium has grown in 2020. Television is one of the few television advertising expenditure decreased. At the commercial television advertising, and other media, to ways for brands to reach a wide audience, with many same time, audience numbers spiked, as Australians communicate the importance of social distancing and Australians working from home and staying indoors. turned to commercial television for news and other measures. 82% of Australians think it’s important that brands information. To provide a more direct view on the continue to advertise during COVID-19.6 impacts of COVID-19, this report is supported by More generally, government policies discouraging findings from a consumer survey, fielded in May 2020. non-essential travel resulted in more Australians tuning The long-term impacts of the COVID-19 pandemic on The survey provides unique insights into audience in or streaming commercial television programming in the free-to-air sector are difficult to predict. Already, attitudes during COVID-19 lockdowns. general. Audience sizes increased — at its peak, by 15% some production, sport, and economic activity is from mid-February for metro viewers and 12% for resuming, which could minimise the long-term damage. In mid-2020, the sector has been directly impacted by regional viewers.3 This reflects the percentage change in However, with economic activity likely to be subdued COVID-19 in a number of ways, including the delay of average primary viewing, comparing mid-February to through 2020, the COVID-19 crisis has the potential to major sporting fixtures such as the AFL and NRL, the April 2020. When restrictions were lifted, audience result in significant, long term impacts on the sector. temporary or indefinite ceasing of production activities levels returned to pre-COVID levels.4 However, the for a range of programs, and a significant decline in episode highlighted the importance of commercial television advertising expenditure. television during a crisis.
1 Deloitte Access Economics based on OzTAM/RegTAM data (2020). Reflects the percentage change in average primary metro channel audiences between w/c 16 February 2020 and 26 April 2020 (between 6am and midnight). 2 Deloitte Access Economics and Dynata, Consumer survey (2020). 3 Deloitte Access Economics based on OzTAM/RegTAM data (2020). Reflects the percentage change in average primary channel audiences between w/c 16 February 2020 and 26 April 2020 (between 6am and midnight). 4 Ibid. 5 Deloitte Access Economics and Dynata, Consumer survey (2020). 6 Kantar, COVID-19 Barometer (27-31 March 2020), cited in ThinkTV (2020), Advertising out of CV-19
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Contents
Economic Fundamental to Shared Universally contribution the screen experiences available sector and identity
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Economic contribution
Commercial television makes a significant contribution to Australia’s economy, by generating revenue and supporting employment.
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The industry generates value added both directly Total economic contribution of the commercial television and indirectly. Direct value added captures the wages industry, 2019 ($ million)9 Commercial television and gross operating surplus of the industry’s own Direct Indirect Total operations. While the indirect value added captures the Total value added 1,032 1,255 2,288 flow-on economic activity associated with purchases of generated $2.3 billion Including: intermediate goods and services by the industry. For Gross operating surplus 443 476 919 instance, the industry commissions productions from in value added in 2019 Labour income 589 779 1,369 independent screen producers. Employment (FTE) 7,470 8,786 16,256 The commercial television industry makes a significant contribution to Australia’s economy. In 2019, the total In 2019, $1.3 billion of the total economic contribution of Note: This economic contribution has been calculated based of survey the commercial television industry was through indirect data provided by Free TV members, and refers only to activity related economic contribution of the commercial television to broadcasting, production and distribution businesses, as well as any 8 industry was $2.3 billion.7 value added. associated overheads. It relates to the calendar rather than financial year. As a result it may not reconcile with data presented in annual reports. This contribution consists of gross operating surplus Further details on the methodology used to estimate (returns to capital owners) and wages paid to labour, the economic contribution of the industry are in the which collectively determine the industry’s value add. Appendix of this report.
7 Deloitte Access Economics based on data provided by Free TV members (2019). 8 Ibid. 9 Ibid.
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The commercial television industry indirectly Breakdown of indirect valued added of the commercial contributed $1.3 billion to the wider Australian economy television industry, 2019 ($ million)10 in 2019. The economic Indirect value The largest component of this is commercial added contribution of television’s contribution to the motion picture and Motion Picture and Sound Recording 481.5 sound recording industry, which accounts for the Professional, Scientific and Technical Services 99.8 commercial television largest share of total indirect value added at Public Administration and Regulatory Services 90.5 $482 million (38%). Non-Residential Property Operators and Real Estate benefits many 89.6 A further $100 million (8.0%) can be attributed to Services Employment, Travel Agency and Other professional, scientific and technical services and 53.9 industries $91 million (7.2%) to public administration and Administrative Services regulatory services. Retail Trade 4 4.1 Finance 41.4 While the top five industries account for over two-thirds Wholesale Trade 41.0 of the indirect contribution, the commercial television Broadcasting (except Internet) 39.5 industry also contributes to a range of other industries. Printing (including the reproduction of recorded 25.0 media) For example, commercial television indirectly contributed $44 million to retail trade and $25 million to Auxiliary Finance and Insurance Services 20.6 printing in 2019. Telecommunication Services 16.2 Construction Services 16.0 Heritage, Creative and Performing Arts 14.0 All other 182.5
10 Deloitte Access Economics based on data provided by Free TV members (2019).
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Everybody gets it| Free TV Australia Supporting 16,300 jobs
Not only does the commercial television industry contribute to the Australian economy via value add, but also through employment. The commercial television industry creates a range of skilled jobs for creative and innovative professionals. Commercial broadcasters are a significant Australian employer, supporting over 7,470 full-time equivalent (FTE) roles.11
The commercial industry also plays an important role in supporting employment in regional and rural Australia, with almost 20% of its staff located 16,300 full-time equivalent positions in regional areas.12 Beyond the staff it employs directly, the indirect economic activity generated by the commercial television industry also helps to support supported (directly and indirectly) by Australian jobs. The commercial television industry indirectly supported around the industry in 2019 8,800 FTE roles in other sectors of the economy in 2019.13 For example, it has supported some of the 17,000 journalists and 16,500 sportspeople employed in Australia.14
…and for every person employed by commercial TV, 1.2 people are employed in other sectors.
11 Deloitte Access Economics based on data provided by Free TV members (2019). 12 Ibid. 13 Ibid. 14 Australian Bureau of Statistics, Labour Force, Australia, Detailed, Quarterly, May 2020, cat 6291.0.55.003 (June 2019).
12 Everybody gets it| Free TV Australia Advertising on commercial television
Advertising plays an important role in the economy. Viewers report that television advertising is influential in It promotes price competition and helps consumers Advertising on Free TV shaping buying decisions. New insights from analysis of make more informed choices. Advertising also a survey of over 2,000 Australian consumers indicated improves market efficiency by providing an incentive for supports competition that 12.6% think television ads influence their buying businesses to innovate and to offer better products, at decisions to a ‘high extent’.19 This was higher than all lower prices. and innovation, which other paid forms of advertising considered (including print, outdoor, social and digital).20 The advertising industry is a significant employer in Australia. There were over 26,000 people employed in turn increases GDP. This doesn’t mean all Australians enjoy watching ads. in advertising in February 2019.15 For every one Unsurprisingly, the survey also revealed that the person employed in advertising, two more people are This report estimates majority of Australians (75%) would prefer to watch less employed in supported sectors and occupations.16 that the economy was than 10 minutes of ads per hour.21 Commercial television is an important part of the Some Australians opt for paid, ad-free content online. advertising mix, and plays a significant role in the Yet, of those surveyed, 93% think it continue to be freely advertising industry’s contribution to the economy. $4.4 billion larger in available.22 Around 20% of advertising expenditure went to 18 commercial television in 2019.17 2019 as a result.
15 Australian Bureau of Statistics, Labour Force, Australia, Detailed, Quarterly, Feb 19, cat. no. 6219.0.55.003 (March 2019). 16 Deloitte Access Economics (2015), Advertising Pays. 17 Deloitte Access Economics based on ThinkTV (2019) and ZenithOptmiedia (2019). 18 Estimates are relative to 1992 and as such cannot capture the full benefit of advertising on commercial free-to-air TV to GDP. Deloitte Access Economics estimates based on data provided by ZenithOptmiedia (2019), ABS (2019), OECD (2019) and World Bank (2019). 19 Deloitte Access Economics based on data from Deloitte, Media Consumer Survey 2019 (2019). 20 Ibid. 21 Ibid. 22 Deloitte Access Economics and Dynata, Consumer survey (2020).
13 Everybody gets it| Free TV Australia Industry perspective: An interview with Peter Horgan, CEO, Omnicom Media
If you don’t support TV now, you’ll miss To date, no other medium has replicated TV’s it when it is gone. ability to provide a mass audience, particularly inside an ad-funded environment. Television is still extremely important in the marketing mix. It sits at the top of the purchase The main challenge is how to continue to keep funnel and is essential in building mass viewers engaged; viewers have diminished market awareness. tolerance for advertising. There is a danger of the industry facing an audience cliff. Creating impactful advertising requires investment in video. We have seen production The most effective television campaigns are budgets as a share of the total media spend when the brand meets performance. By using a increasing over time. This has provided variety of assets — including both television and more support for the broader screen industry digital — the campaign is able to better forge outside advertising. a two-way relationship between the brand and consumers. TV advertising might have a higher total price than some other mediums. However, on a per person basis, it’s an efficient way to reach a broad audience.
14 Everybody gets it| Free TV Australia
The commercial television industry also plays a critical In May 2020, Free TV Australia jointly announced the role in boosting tourism through Australian screen commencement of the PacificAus TV initiative with Commercial television content. Shows produced by Australian commercial the Australian Government. Under this initiative the television broadcasters are shown in over 190 countries broadcast rights to a variety of Australian television supports Australian around the world.23 programs are being made freely available to Pacific broadcast partners in Papua New Guinea, Fiji, Vanuatu, For example, viewing data from the UK indicates that Solomon Islands, Kiribati, Tuvalu and Nauru. This will tourism between 4 May–10 May 2020, episodes of Neighbours include 1,000 hours per year for three years of content broadcast by Channel 5 attracted an audience of including lifestyle programs, factual programs, children’s 24 around one million viewers each. In the same period, programs, drama, reality TV and sport. the most viewed program broadcast on channel 5Star was Home and Away, with an audience of almost This is important because Australian content drives half a million.25 international tourism and visitors to the region. It is estimated that 230,000 international tourists visit or extend their stay as a result of viewing Australia film and television content, generating $725 million in estimated tourism expenditure every year.26
23 Deloitte Access Economics based on data provided by Free TV members (2019). 24 Broadcasters’ Audience Research Board, Weekly top programmes on four screens,
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Fundamental to the screen sector
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The Australian screen sector is diverse. It spans the This investment helps to support local production, entire supply chain from production to distribution and which benefits local audiences through the provision Commercial television broadcast. of unique content, while also helping to grow a thriving independent sector in which actors and other screen Commercial television plays a critical role in the creatives can start their career. plays a critical role in screen ecosystem by investing in Australian content. Collectively, commercial television broadcasters had The consumer survey revealed that the number one the Australian screen $1.6 billion of commercial programming expenditure in selected impact of commercial television not being 2018–19. 27 available is less access to Australian news, drama and ecosystem; supporting entertainment programs.30 More than half (55%) of investment in first release Australian TV/online dramas came from commercial Commercial television broadcasters further support independent screen television broadcasters in 2018–19. 28 a diverse ecosystem and a wide range of businesses, engaging with 2,276 suppliers on average.31 This This includes significant support for the independent production, nurturing diversity fosters competition and incentivises screen production sector: as a whole, the independent innovation across the screen industry. Australian talent and screen production sector was estimated to generate $1.2 billion in production revenues in 2019.29 providing diverse content.
27 Note: This includes commissioning new content and acquiring the rights to broadcast existing content. Deloitte Access Economics based on data provided by Free TV members (2019). 28 Screen Australia, Drama Report: production of feature films, TV and online drama in Australia in 2018/19 (2019),
17 Everybody gets it| Free TV Australia Nurturing Australian talent
Many of Australia’s internationally recognised actors gained early television experience and exposure on Across just five local shows. For example, Australian dramas created by commercial television broadcasters have helped to Australian TV shows, launch the acting careers of Naomi Watts, Chris and Liam Hemsworth, Heath Ledger, Kylie Minogue, Delta commercial television Goodrem, Margot Robbie, and Isabel Lucas, among many others. has supported the Beyond actors, commercial television has also helped to forge the early careers of screen writers and directors. careers of over 10,000 This includes writer, actor and director Wayne Blair, who went on to direct the feature film ‘The Sapphires’ and 32 screen creatives Jennifer Kent, best known for writing and directing ‘The Nightingale’ and ‘The Babadook’.
By investing in local content, commercial television Reality television acts as a catalyst for contestants to provides a platform for screen creatives to launch their dive into a new career, often outside of the screen career. Just five Australian TV shows have supported industry. Former MasterChef Australia and My Kitchen over 10,000 actors, writers, directors, producers, and Rules contestants have gone on to write cookbooks, other screen creatives, nurturing Australian talent. open restaurants and even host their own cooking shows. Likewise, former contestants on The Block have since opened their own interior design businesses.
Regional broadcasters also play an important role in helping aspiring screen professionals gain experience in their local area.
32 Deloitte Access Economics based on IMBD data (2019). Analysis based on MasterChef, Neighbours, The Block , Home and Away and The Footy Show (AFL).
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Everybody gets it| Free TV Australia What Australians watch is changing
Audience patterns are changing, and Australians rely ro ortio o tot die e by ge re on commercial television to broadcast the programs they want to watch. The diversity of content on 30 commercial television helps to support local production for a range of different types of programs across Australia. 25 In recent years, changing viewer preferences have shifted the composition of content broadcast on commercial television. 20 News and current affairs remains the most watched genre on commercial television, today making up more than a quarter (28%) of total cumulative program 15 audience in 2019.33 Reality television is also growing, spurred by the rising popularity of TV shows such as The Bachelor, The Block, Survivor, My Kitchen Rules, and 10 others.
In contrast, drama as a genre on commercial television 5 has declined — from 17% in 2012, to 13% in 2019.34 Light entertainment and movies have also declined marginally.35 0 films ight Other affairs Reality Drama / ifestyle television ports event News/Current entertainment ovies feature 20122009 2019
Source: Deloitte Access Economics based on OzTAM/RegTAM data. 33 Deloitte Access Economics based on OzTAM/RegTAM data (2019). 1 Deloitte Access Economics, based on OzTA data (2019 . 34 Ibid. 35 Ibid.
20 Everybody gets it| Free TV Australia In focus: bushfires Providing critical information in a time of national crisis:
Live television broadcasts showed people in Australia The length of the bushfire event required a significant and around the world the bushfire crisis as it evolved. logistical operation and coordination to deploy It provided a powerful illustration of the full extent reporters and resources to the right place at the right of community devastation that occurred during the time. Instead of immediate updates in a single location, 2019–20 Australian bushfires. broadcasters provided rolling coverage of a bushfire season that saw more than 18 million hectares burnt Broadcasters, journalists, support staff and news across the country.38 teams worked tirelessly to capture the important stories, sometimes in hazardous conditions. Across Restrictions on movements in and around bushfire the broadcasters, over 160 journalists and operators zones increased the challenges associated with provided more than 500 hours of coverage in more reporting from the field. In some cases, reporters and than 50 locations around the country.36 crew members elected to sleep in the their cars, rather than missing the opportunity to go to air. This coverage helped to inform the public during a time of crisis. At its peak, the Free TV national audience In the face of these difficult conditions, the during the bushfire crisis was 23% higher, relative to a broadcasters made significant efforts to collaborate year earlier.37 It captured breaking news and national with each other, to ensure that individuals in affected interest, but also personal and local stories. In some areas could receive the most up-to-date news. When instances, reporters were interviewing members of transmission infrastructure was damaged or burnt, their own communities. each network was invested in getting them back up and running as quickly as possible.
36 Deloitte Access Economics based on data provided by Free TV members (2019). 37 Deloitte Access Economics based on data provided by Free TV, OzTAM and RegTAM (2019). 38 UN Environment Programme, Ten impacts of the Australian bushfires (20 January 2020)
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Everybody gets it| Free TV Australia Bushfires Keeping in touch with the local community
Providing regular, up-to-date news and current affairs Millions of people in Australia and around the world is part of the core business of commercial television also engaged with social media coverage from the Over 160 journalists and camera crew broadcasters. Since the bushfires, the industry has broadcasters. continued to tell the story of recovery and promote Nine Network dedicated $10 million worth of tourism in affected areas. advertising support across its media channel to assist Broadcasters also undertook relief and fundraising small businesses and local tourism bodies. Over 500 hours of dedicated coverage activities, both individually and in partnership with Seven Network co-funded production and broadcast other entities. Notable examples include: the ‘Fire Fight Australia’ concert to an audience of almost five million people. This broadcast alone raised • The Today Show partnering with the Block to promote almost $10 million for fundraising and relief efforts. local tourism and re-build a wildlife hospital on Seven Network also broadcast the ‘Bushfire Bash T20 Broadcast from 50+ individual locations Kangaroo Island Cricket’ match, which raised more than $7 million.
• Sunrise’s ‘Road to Recovery Week’ showcasing tourism Other industry players, such as national broadcasters, in bushfire-affected regions. social media platforms and radio, played a crucial role Over $25 million raised, facilitated or in providing coverage of the bushfires and fundraising Broadcasters also set up dedicated information portals provided in support activities. online, to help the public get the most up-to-date information on the bushfires and where to donate.
Social media with 10+ million interactions
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Shared experiences and identity
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Commercial television broadcasters provide content for While commercial broadcasters are required to Australians, produced by Australians. Broadcasting local broadcast Australian content by their regulators, Commercial television content helps to capture Australian identity and culture broadcasters regularly exceed their content quotas – on on screen. The majority of Australians (86%) believe average, by 16% between 2014–19, and it’s increasing.41 commercial television supports Australian culture. This gives all Australians This is important because viewing shared content is just as true for Australians living in regional areas, as on commercial television helps to create shared for those in metropolitan areas.39 access to the same experiences, fostering a collective identity. Commercial television is the primary source of content, helping to Australian stories. In 2019, 74% of commercial broadcasting was local content.40 This far exceeds the contribute to a shared proportion of Australian content available on streaming catalogues online. national identity
39 Deloitte Access Economics and Dynata, Consumer survey (2020). 40 Note: refers to primary channels only. ACMA, Compliance with Australian Content Standard and Children’s Television Standards (May 2020),