Heroes in Action
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Trade Newsletter – January 2012 HEROES IN ACTION As the official airline partner of the London 2012 Olympic and Paralympic Games, British Airways is delighted to offer our valued trade partners the once in a lifetime opportunity to win one of 100 pairs of tickets to experience the exciting action firsthand. Also to be won are five pairs of tickets to the selection trials of The British Swimming Championships 2012 or 20 signed polo shirts. To be in with a chance of winning one of these great prizes, simply book your customers on any flight with a BA prefix flight number to the USA, Canada or Mexico up to 31 January 2012 and enter the ‘LOFR’ keyword in the booking, along with your name and WELCOME TO email address. THE LATEST The promotion closes at midnight on 31 January 2012. EDITION OF THE For further information please refer to batraveltrade.com BRITISH AIRWAYS NEWSLETTER I hope you all had a wonderful UPGRADE YOUR CUSTOMERS Christmas and New Year with your friends and family and have had TO FIRST. ON US. time to recharge your batteries amidst all the celebrations! To many, an upgrade to First is the ultimate privilege. Now, for a limited period, your customers don’t have to hope for the best; they can actually book it. 2012 is a very exciting year for everyone associated with British Airways as our colleagues, partners and customers look forward to the London 2012 Olympic and Paralympic Games. As the official airline partner to the Games we will be playing an important role in ensuring the athletes travel to London in comfort and style, helping them to enjoy their special moment. As our valued partners you will Book Club World, fly First also be in the middle of the action, so in this edition you will • You can upgrade your customers to First one way, on us, when you book them on find out how we are offering you the chance to enjoy a once in a an eligible, published Club World flight from 10 January 2012. Book by 31 January lifetime experience and witness 2012 if you’re booking a semi-flexible (C, D or R class) Club World flight. If you’re the action firsthand. You’ll also discover how we are continuing to booking a fully flexible (J class) Club World flight, book by 30 March 2012. Customers improve the travel experience for can choose to upgrade on either outbound or inbound journeys. Either way, you can our customers with new lounges and complimentary upgrades. book as many upgrades as you like, as long as your customers travel by 30 March 2012. Upgrades are subject to availability. Warm regards, Jackie Clark For futher information please refer to batraveltrade.com Jackie Clark, Trade Sales Manager INTRODUCTION OF GFMR KEYWORD Types of bookings the GFMR keyword needs to be included: FOR LONDON 2012 OLYMPIC AND Category “V1” customers, comprising of: PARALYMPIC GAMES IOC/IPC Presidents As part of our preparations for the London 2012 Olympic and Heads of State Paralympic Games, we are introducing a new keyword (GFMR) Heads of Governments into bookings for accredited games family members. Guests of the above This will ensure that our Operations team have advance Category “V2” customers, comprising of: notification of these important customers travelling with IOC Members British Airways and can plan and deliver a smooth arrival IPC Members and departure through all our stations. Presidents and CEO’s of partners Guests of the above The OSI (SK) keyword is GFMR and needs to be added in the PNR. This is already in the system and can be used with Category “V3” customers, comprising of: immediate effect. Accredited Media London 2012 Olympic and Paralympic athletic teams A BRAND NEW LOUNGE AT NEW YORK NEWARK Your customers will soon be able to enjoy a more relaxing, more comfortable and altogether more contemporary experience when they visit the British Airways lounge at New York Newark airport. As part of our 18-month plan to improve our lounges across the world, we will be opening a brand new lounge at Newark in April 2012. This new lounge will reflect the style and luxury of our flagship Galleries Lounges at London Heathrow Terminal 5 and will offer your customers: • An elegant space with 166 seats • Dining area with a dedicated area for First customers • Comfortable seating with views of the runway and extending to Manhattan on clear days • Power outlets throughout the lounge • Complimentary Wifi • Deli and Coffee Bar • Two Silver Bars offering fine wines and premium spirits • Work & Entertainment Zone • Washrooms and shower For added convenience the new lounge will be much more easily accessible from check-in, saving time for customers and helping them spend more time relaxing. EARN ON BUSINESS POINTS ON COMAIR AND QANTAS British Airways is continuing to improve its On Business programme for members. Members of On Business (British Airways’ loyalty programme for SMEs), are now able to earn On Business Points on: • Selected South African international and domestic flights with Members can also spend On Business Points on British Airways British Airways that are operated by Comair flights operated by Comair (subject to taxes, fees and charges). • Qantas international flights when booked with a BA flight number The On Business member’s number must be in the booking to between Australia and the UK, Singapore, Hong Kong and Bangkok earn points and On Business members who are members of the (which can be British Airways or Qantas operated) Executive Club could also earn Avios on their journey. • Qantas domestic flights with a BA flight number when booked in conjunction with a BA coded international flight.